Description
Hotel extras
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Prime Location: Situated in a strategic location, in the heart of Nairobi
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Exceptional Dining escapes offering a diverse range of cuisines crafted by our Chef.
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State-of-the-Art Meeting and Event Facilities. Gym and Lap pool available
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Our hotel is Safe hotels certified, book with complete peace of mind.
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EDGE Certified: 20% more efficient in energy and water usage for a greener stay
Our accommodation(s)
Page 1 out of 2, Room 1 : Superior Room with King size bed , Room 2 : Deluxe Room with 2 Double beds
Room
Superior Room with King size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Room
Deluxe Room with 2 Double beds
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Double bed(s)
- Views: City View
Page out of
Suite
Junior Suite with 1 King-size bed
- 3 pers. max
- 73 m² / 785 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Executive Suite with 1 King-size bed
- 3 pers. max
- 70 m² / 753 sq ft
- Bedding 0 x King size bed(s)
- Views: City View
Room
Superior Room with King size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Hotel location
Pullman Nairobi Upper Hill
Kenya Road Upper Hill, Nairobi Kenya, P O Box 25574
00100 NAIROBI
Kenya
GPS:-1.3005, 36.8152
Contact email
Access and transport
Page out of
Bomas of Kenya
Art and Culture
Kitengela Glass
Art and Culture
National Museum of Kenya
Museums
IMAX - Central Business District
Cinema district
Page out of
Nairobi National Park
Park
Page out of
The Beer District
Bar
Mama Ashanti
Restaurant and cafe district
Carrefour Mega on Uhuru Highway
Shopping centre/mall
Yaya Centre
Shopping district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
- Car park
The Dispatch Grill Restaurant
Welcome to The Dispatch Grill, where steak lovers find their culinary haven. We specialize in premium cuts of beef, cooked to perfection. From our signature Rib Eye to the rich T-bone, every dish is crafted with passion and expertise.
The Junction
Discover The Junction-a vibrant, artistic bar where creativity meets excellence. Enjoy bespoke cocktails, local and international drinks, and tantalizing appetizers. It's more than a bar; it's a dynamic space for sharing stories and making memories.
4 breakfasts
From hearty classics to unique creations, breakfast at The Dispatch Grill promises a delicious and memorable morning experience that sets the tone for the day ahead.
Pool
Refresh and rejuvenate in our heated outdoor lap pool. Located on the ground floor, it's the perfect place to unwind after a workout or simply relax amidst a serene atmosphere.
Fitness center
Stay fit throughout your stay in Pullman Nairobi, our fitness center located on ground floor, filled with state-of-the-art Technogym and equipment for cardio and strength training. Splash into our outdoor lap pool
Spa
Non contractual photo
Uzima Fitness Center is your complete wellness destination, featuring a fully equipped gym, a refreshing lap pool, and Alpine Glow Spa & Beauty located on the upper deck.
Meetings & Events
- Number of Meeting Room
- 8
- Surface of the largest room
- 390 m² / 4197 sq ft
- Maximum seats capacity
- 550
- Maximum capacity for banquets
- 300
Weddings
Non contractual photo
Our pillarless ballroom, bathed in natural light, it can accommodate up to 300 guests and creates a breathtaking backdrop for your special day. Perfect for both intimate ceremonies and grand receptions. Let the fairy tale unfold in this breathtaking space
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Teopista S. N. Business - Confirmed reviews ALL
Dear Teopista, Thank you for taking the time to share your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and quality meals. It is especially rewarding to know that you found the hotel homely and that our service met your expectations. Your recommendation means a great motivation to us, and it serves as a wonderful encouragement to the entire team as we continue striving to deliver memorable experiences for all our guests. Thank you once again for your support. We look forward to welcoming you back in the near future. Kind Regards, Ken Musili, General Manager.
Customer review rating 0.5/5
Geophrey A. T. Business - Confirmed reviews ALL
Dear Geophrey, Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to learn about the challenges you experienced during your departure, particularly the inconvenience caused by the duplication of dinner charges. This is certainly not the level of service we aim to provide, and we sincerely apologise for the frustration, delay, and the impact this had on your travel plans, including your missed flight. Please be assured that your concerns have been taken very seriously. We will be reviewing this matter with our Front Office and Food & Beverage teams to understand how this occurred and to ensure stronger processes are in place to prevent such situations in the future. A member of our team will also reach out to you directly to follow up on this matter. We truly value your loyalty as a Classic Member, and it is very disappointing to learn that your stay did not reflect the standards you expect and deserve from us. Thank you once again for bringing this to our attention. We hope to have the opportunity to restore your confidence in our service and welcome you back for a much-improved experience in the future. Kind Regards, Ken Musili, General Manager.
Customer review rating 4.5/5
Richard N. Business - Confirmed reviews ALL
Dear Richard N., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and amazing. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Ken Musili, General Manager, Pullman & Mercure Nairobi Upperhill.
Customer review rating 4.5/5
Tartu H. K. Solo - Confirmed reviews ALL
Dear Tartu, Thank you for your wonderful feedback and for recognizing the great improvements in our service. We are delighted to hear that you enjoyed your stay and that our reception and restaurant teams contributed to such a positive experience. A special thank you for recognizing our reception staff and Virginia in the restaurant. We will be sure to share your kind compliments with them, as they will be encouraged to know their efforts made a difference. We also appreciate your valuable suggestion about offering takeaway options for guests who are in a hurry. Your feedback is important to us, and we will share it with our Food & Beverage team for consideration as we continue to enhance our guest experience. Thank you once again for your support and encouragement. We look forward to welcoming you back for another exceptional stay. Kind Regards, Ken Musili, General Manager.
Customer review rating 4.0/5
Jane N. A. K. Business - Confirmed reviews ALL
Dear Jane, Thank you for your kind review. We are delighted to hear that our convenient location, excellent service, and friendly, respectful staff made your stay an enjoyable one. We also appreciate your special mention of the gentleman at reception. Although you could not recall his name, we will do our best to share your compliments with the team, as we know your recognition will be greatly appreciated. As a valued Classic member, your continued trust and loyalty are sincerely appreciated. Your support is highly valued and inspires our team to consistently deliver exceptional service and memorable experiences. Thank you once again. We look forward to welcoming you back on your next visit. Kind Regards, Ken Musili, General Manager.
Web-users rating
Other web-users rate our hotel
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104 reviews
9.4/10
Location
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240 reviews
8.6/10
Room
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583 reviews
9.3/10
Service
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6 reviews
5.6/10
WiFi
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263 reviews
8.5/10
Food
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152 reviews
9.7/10
Vibe
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83 reviews
9/10
Cleanliness
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56 reviews
7.8/10
Breakfast
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42 reviews
9.4/10
Location
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115 reviews
8.8/10
Room
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244 reviews
9.4/10
Service
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50 reviews
9.7/10
Vibe
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40 reviews
8.9/10
Cleanliness
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21 reviews
7.6/10
Breakfast
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5 reviews
9.4/10
Location
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18 reviews
8.2/10
Room
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21 reviews
9.4/10
Service
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16 reviews
8.1/10
Food
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6 reviews
9.6/10
Vibe
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6 reviews
8.3/10
Cleanliness
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5 reviews
7.7/10
Breakfast
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11 reviews
7.9/10
Room
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19 reviews
9.4/10
Service
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7 reviews
9.2/10
Vibe
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5 reviews
8.5/10
Food
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6 reviews
8.1/10
Room
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23 reviews
9.5/10
Service
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Frequently asked questions
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