Gem Forest Hotel Nairobi - MGallery Collection 5 stars

Name: Gem Forest Nairobi Hotel - MGallery Collection | 5-Star Hotel in Kenya - ALL.com - ALL
Address: Limuru Road, 1250, Nairobi, 00621, KE
Telephone: +254111003900
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 400 reviews

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Limuru Road, 1250, 00621 Nairobi, Kenya

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Gem Forest Hotel Nairobi - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.

Tucked in Nairobi's diplomatic district, minutes from Karura Forest and cultural landmarks, Gem Forest is your gateway to Kenya. Whether you're setting off on safari, soaking in the city's creative energy, or here on business - it all begins here. Explore Nairobi's cultural pulse at the Nairobi Gallery, Museum Hill, and the National Museum of Kenya - all just minutes away. Then retreat into serenity with a walk through Karura Forest, one of Africa's largest preserved forest.

Set just minutes from the Karura Forest, Gem Forest is your invitation to Nairobi's vibrant creative pulse and natural wonders. Explore nearby waterfalls, cultural sites or the Nairobi National Park.

Where forest calm meets city sparkle, Gem Forest is an oasis of soft light, golden afternoons, and crafted tastes. A sanctuary of inspired cuisine and serene comfort, where every stay unfolds like a story - a gentle escape in the heart of the city.

Abraham Thomas, Hotel Management

Discover Nairobi's urban sanctuary - Gem Forest, an oasis at the edge of Karura Forest where forest calm meets city sparkle. Savour global cuisines at our vibrant venues: Southern Riviera flavours at Enchanté Bistro, modern Indian at Kahani, and Mediterranean delights at Troy. Unwind by the pool at La Mer or indulge in a wellness journey at Shanta Spa. Every visit is a story unfolding - we look forward to welcoming you.

Hotel extras

Central Location in Nairobi, Kenya
Mesmerizing Views of the Karura Forest & Nairobi
Designer Rooms & Suites with Luxury Amenities
Signature Spa with Wellness Therapies
4 Restaurants & Bars, including a Rooftop Bar, pool bar and heated pool

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Karura Forest View

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Forest view

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Room

Deluxe Room, 1 King Bed, Pool side

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, 1 King Bed, Balcony

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

Junior Suite, 1 King Bed, Karura Forest View

3 pers. max
70 m² / 753 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area

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Suite

Gem Suite, 1 King Bed, Karura Forest View

2 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Emerald Forest Suite, 1 King Bed, Balcony, Karura Forest View

3 pers. max
190 m² / 2045 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 2 bedrooms

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Hotel location

Gem Forest Hotel Nairobi - MGallery Collection

Limuru Road, 1250
00621 Nairobi
Kenya

GPS:-1.23515, 36.80542

+254 111 003900

Uhuru Highway

Highway exit

Access: 3 km / 1.86 mi 2 hrs 54 min walk / 40 min drive

National Museum of Kenya

Museums

Access: 4.4 km / 2.7 mi 55 min walk / 15 min drive

Museum Hill

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 12 min drive

Fairview Estate Limited

Other attractions

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

One off Contemporary Art Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

Nairobi Gallery

Art and Culture

Access: 9 km / 5.6 mi 1 hrs 50 min walk / 25 min drive

Karura Forest

Wood/forest

Access: 3.22 km / 2 mi 30 min walk / 10 min drive

Giraffe Center

National park

Access: 16.8 km / 10.4 mi 3 hrs 30 min walk / 40 min drive

Nairobi National Park

National park

Access: 21.5 km / 13.4 mi 4 hrs 30 min walk / 45 min drive

The Village Market

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAHANI

Meaning 'story', Kahani is a modern Indian restaurant located on the ground floor. Our menu takes you on a unique culinary journey that reimagines traditional Indian flavours with innovative techniques and presentations.

ENCHANTE BISTRO

Casual Chic European Bistro, located on the 1st floor, is our all-day dining, featuring homemade, sharing style cuisines from South of France, Italian Riviera and Spain.

TROY

Mediterranean Mezze and Rooftop Bar, located on the 8th floor, is a mix of gems, music and signature cocktails. A view of Nairobi that is mesmerizing.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 162 m² / 1743 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 112

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 400 reviews

May O. Couples - 6/15/2026 Confirmed reviews ALL

Dear Ms. O., Thank you for sharing your wonderful feedback following your recent stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to know that you enjoyed a comfortable and memorable experience with us. It is especially rewarding to hear that our location, nestled in the leafy suburbs while remaining conveniently close to the city centre, provided the perfect balance of comfort and accessibility for your visit. Your compliments regarding the cleanliness of our rooms, the quality of sleep, and our food offerings are greatly appreciated. We are also pleased that our customer care team made a positive impression during your booking experience. Your kind words will be shared with the team as encouragement to continue delivering exceptional service. Thank you for your recommendation and for recognizing the value, sustainability efforts, and overall experience we strive to provide every guest. Knowing that you would happily return is the highest compliment we could receive. We look forward to welcoming you back to Gem Forest Hotel Nairobi for another exceptional stay in the near future. Warm regards, Robert Munialo, Assistant Front Office Manager, Gem Forest Hotel Nairobi – MGallery Collection

Joel M. Business - 6/15/2026 Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share such a wonderful review of your recent stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to learn that you thoroughly enjoyed your experience and that our accommodation, hospitality, and culinary offerings exceeded your expectations. Your description of our facilities as "one of the best" you have stayed in, combined with excellent value for money, is truly rewarding for our team. We are especially pleased to know that our Front Office team contributed positively to your stay through their professionalism and friendliness. Your kind recognition will be shared with them, as it serves as great motivation to continue delivering exceptional service. It is also gratifying to hear your appreciation of our cleanliness standards and sustainability efforts. Creating a clean, green, and welcoming environment for our guests remains one of our key priorities. Thank you once again for your recommendation and for choosing Gem Forest Hotel Nairobi. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Robert Munialo, Assistant Front Office Manager, Gem Forest hotel Nairobi-MGallery Collection

Ashley S. Friends - 6/10/2026 Confirmed reviews ALL

Dear Ashley, Thank you for sharing such a wonderful review of your stay at Gem Forest Hotel Nairobi - MGallery Collection. We’re delighted to hear that our location was the perfect fit for the final leg of your Kenyan safari. It’s especially rewarding to know that our team was able to step in quickly and efficiently when you needed assistance recovering your hand luggage and ensuring you made it back to the airport without stress. Moments like these are exactly what we strive for, and your kind words truly mean a lot to us. Your experience is a great reflection of the dedication and care our staff aim to provide every day. We’ll be sure to share your feedback with the team. We hope you had a pleasant journey back to Australia and would love to welcome you again on your next adventure. Warm regards, Alice Achieng Guest Experience Curator

Siphiwe D. Business - 6/9/2026 Confirmed reviews ALL

Dear Siphiwe, Thank you for taking the time to share your feedback following your recent business stay at Gem Forest Hotel Nairobi - MGallery Collection. We are delighted to know that you had a comfortable stay and that our team contributed positively to your experience. Your special recognition of Mike from our Housekeeping team is greatly appreciated. We will be sure to share your kind words with him, as it is always encouraging for our colleagues to know their efforts have made a meaningful impact on our guests' stays. We are also pleased to learn that you were satisfied with the cleanliness, dining experiences, WiFi connectivity, and the recognition you received as an ALL Classic member. Your positive feedback regarding our sustainability initiatives is equally rewarding, as we remain committed to providing responsible hospitality while maintaining exceptional guest experiences. Thank you for your recommendation and for choosing Gem Forest Hotel Nairobi - MGallery Collection. We truly value your loyalty as an ALL member and look forward to welcoming you back for another memorable stay in the near future. Warm regards, Robert Munialo, Assistant Front Office Manager, Gem Forest Hotel Nairobi - MGallery Collection

Richard W. Friends - 6/5/2026 Confirmed reviews ALL

Dear Richard, Thank you for taking the time to share your wonderful feedback following your recent stay at Gem Forest Hotel Nairobi - MGallery Collection. We are delighted to learn that you had an excellent experience and that both our facilities and service met your expectations. It is especially rewarding to know that you would choose to stay with us again and confidently recommend our hotel to others. Your kind recognition of our team means a great deal to us. We are particularly pleased that you found the service provided by all our colleagues to be excellent, as delivering genuine and memorable hospitality is at the heart of everything we do. We also appreciate your positive ratings for your accommodation, cleanliness, WiFi, value for money, sustainability initiatives, and your experience at our bar. Thank you as well for sharing your feedback regarding breakfast and your dinner experience at Troy Restaurant. We continuously strive to enhance every aspect of our guest journey and value your insights. It was a pleasure hosting you and your friends, and we look forward to welcoming you back to Gem Forest Hotel Nairobi - MGallery Collection for another exceptional stay in the future. Warm regards, Robert Munialo, Assistant Front Office Manager, Gem Forest Hotel Nairobi - MGallery Collection

Web-users rating

Other web-users rate our hotel

104 reviews 9.5/10 Location
235 reviews 9/10 Room
459 reviews 9.4/10 Service
5 reviews 9.3/10 WiFi
196 reviews 9.9/10 Vibe
113 reviews 9.5/10 Amenities
70 reviews 8.9/10 Cleanliness
62 reviews 9.7/10 Wellness Area

9 reviews 9.6/10 Location
37 reviews 8.7/10 Room
70 reviews 9.3/10 Service
24 reviews 9.9/10 Vibe
14 reviews 9.5/10 Amenities
9 reviews 8.9/10 Cleanliness
9 reviews 8.8/10 Breakfast
8 reviews 9.8/10 Wellness Area

5 reviews 9.6/10 Location
16 reviews 8.8/10 Room
28 reviews 9.4/10 Service
14 reviews 9.8/10 Vibe
8 reviews 7.4/10 Comfort
5 reviews 9/10 Breakfast
5 reviews 8.8/10 Cleanliness

9 reviews 9.5/10 Location
20 reviews 8.6/10 Room
30 reviews 9.4/10 Service
10 reviews 9.9/10 Vibe
10 reviews 9.5/10 Wellness Area
7 reviews 9.6/10 Amenities
6 reviews 8.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Gem Forest Hotel Nairobi - MGallery Collection provides high speed Wi-Fi, on-site parking, and a breakfast buffet for an additional fee. Our amenities include:

Family rooms, business desks, and wheelchair accessibility
Air conditioning, satellite TV, and a heated infinity pool
Shanta Spa and fitness center for an additional fee
Kahani, Enchanté Bistro, Troy, and La Mer restaurants and bars
Concierge and seven meeting rooms

What dining options are available?

Gem Forest Hotel Nairobi - MGallery Collection offers dining at Kahani (Indian), Enchanté Bistro (European), Troy (Mediterranean rooftop), and La Mer (pool bar). Opening hours:

Kahani: 05:00 PM-11:00 PM (weekdays), 12:00 PM-11:00 PM (weekends)
Enchanté Bistro: 06:30 AM-10:00 PM (weekdays), 07:00 AM-10:00 PM (weekends)
Troy: 04:00 PM-12:00 AM (weekdays), 12:00 PM-12:00 AM (weekends)

We provide a breakfast buffet for an additional fee, room service, and children's, halal, gluten-free, and vegetarian menus.

What are the check-in and check-out times?

At Gem Forest Hotel Nairobi - MGallery Collection, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Gem Forest Hotel Nairobi - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.