Gem Forest Hotel Nairobi - MGallery Collection 5 stars

Name: Gem Forest Nairobi Hotel - MGallery Collection | 5-Star Hotel in Kenya - ALL.com - ALL
Address: Limuru Road, 1250, Nairobi, 00621, KE
Telephone: +254111003900
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 459 reviews

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Limuru Road, 1250, 00621 Nairobi, Kenya

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Gem Forest Hotel Nairobi - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.

Tucked in Nairobi's diplomatic district, minutes from Karura Forest and cultural landmarks, Gem Forest is your gateway to Kenya. Whether you're setting off on safari, soaking in the city's creative energy, or here on business - it all begins here. Explore Nairobi's cultural pulse at the Nairobi Gallery, Museum Hill, and the National Museum of Kenya - all just minutes away. Then retreat into serenity with a walk through Karura Forest, one of Africa's largest preserved forest.

Set just minutes from the Karura Forest, Gem Forest is your invitation to Nairobi's vibrant creative pulse and natural wonders. Explore nearby waterfalls, cultural sites or the Nairobi National Park.

Where forest calm meets city sparkle, Gem Forest is an oasis of soft light, golden afternoons, and crafted tastes. A sanctuary of inspired cuisine and serene comfort, where every stay unfolds like a story - a gentle escape in the heart of the city.

Abraham Thomas, Hotel Management

Discover Nairobi's urban sanctuary - Gem Forest, an oasis at the edge of Karura Forest where forest calm meets city sparkle. Savour global cuisines at our vibrant venues: Southern Riviera flavours at Enchanté Bistro, modern Indian at Kahani, and Mediterranean delights at Troy. Unwind by the pool at La Mer or indulge in a wellness journey at Shanta Spa. Every visit is a story unfolding - we look forward to welcoming you.

Hotel extras

Central Location in Nairobi, Kenya
Mesmerizing Views of the Karura Forest & Nairobi
Designer Rooms & Suites with Luxury Amenities
Signature Spa with Wellness Therapies
4 Restaurants & Bars, including a Rooftop Bar, pool bar and heated pool

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Karura Forest View

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Forest view

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Room

Deluxe Room, 1 King Bed, Pool side

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, 1 King Bed, Balcony

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

Junior Suite, 1 King Bed, Karura Forest View

3 pers. max
70 m² / 753 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area

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Suite

Gem Suite, 1 King Bed, Karura Forest View

2 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Emerald Forest Suite, 1 King Bed, Balcony, Karura Forest View

3 pers. max
190 m² / 2045 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 2 bedrooms

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Hotel location

Gem Forest Hotel Nairobi - MGallery Collection

Limuru Road, 1250
00621 Nairobi
Kenya

GPS:-1.23515, 36.80542

+254 111 003900

Uhuru Highway

Highway exit

Access: 3 km / 1.86 mi 2 hrs 54 min walk / 40 min drive

National Museum of Kenya

Museums

Access: 4.4 km / 2.7 mi 55 min walk / 15 min drive

Museum Hill

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 12 min drive

Fairview Estate Limited

Other attractions

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

One off Contemporary Art Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

Nairobi Gallery

Art and Culture

Access: 9 km / 5.6 mi 1 hrs 50 min walk / 25 min drive

Karura Forest

Wood/forest

Access: 3.22 km / 2 mi 30 min walk / 10 min drive

Giraffe Center

National park

Access: 16.8 km / 10.4 mi 3 hrs 30 min walk / 40 min drive

Nairobi National Park

National park

Access: 21.5 km / 13.4 mi 4 hrs 30 min walk / 45 min drive

The Village Market

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAHANI

Meaning 'story', Kahani is a modern Indian restaurant located on the ground floor. Our menu takes you on a unique culinary journey that reimagines traditional Indian flavours with innovative techniques and presentations.

ENCHANTE BISTRO

Casual Chic European Bistro, located on the 1st floor, is our all-day dining, featuring homemade, sharing style cuisines from South of France, Italian Riviera and Spain.

TROY

Troy Mediterranean brings the warmth of the Mediterranean to Nairobi. Contemporary mezze, handcrafted cocktails and live music pair with sweeping city views, creating a rooftop setting where every sunset becomes a memorable occasion.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 162 m² / 1743 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 112

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 459 reviews

Maria H. Solo - 8/16/2026 Confirmed reviews ALL

My stay was fantastic, from the moment I arrived the staff were so welcoming and warm and did everything they could to make a stay a pleasant one. Thank you to Stephen and Antonio and all the teams. The decor is beautiful. My room was light and airy. The breakfast, pool bar food and dinner in the roof top restaurant were all delicious with lots of choice for all dietary requirements. Service was excellent and I would definitely return and recommend to others.

Dear Maria, Thank you for sharing such wonderful feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to hear that you had a fantastic experience, from our warm welcome and early check-in to your beautiful, light and airy room. It is especially rewarding to know that you enjoyed the breakfast, pool bar and rooftop dining, with our team providing excellent service throughout your stay. We will be sure to share your kind recognition with Stephen and Antonio, as well as the entire team. Your recommendation means a great deal to us, and we are thrilled to know you would return and recommend us to others. We look forward to welcoming you back to Gem Forest Hotel Nairobi for another memorable stay. Warm regards, Robert Munialo, Front Office Manager. The Gem Forest Hotel Nairobi – MGallery Collection Team

Wadzanayi M. Business - 8/15/2026 Confirmed reviews ALL

Dear Wadzanayi M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you felt welcomed and appreciated the personal touches throughout your visit. Your feedback motivates our team to continue providing exceptional service. Goodbye and best wishes, Robert Munialo, Front Office Manager. Gem Forest Hotel Nairobi - MGallery Collection

Emma M. T. Business - 8/14/2026 Confirmed reviews ALL

Dear Emma, Thank you for taking the time to share your detailed feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to know that you enjoyed our convenient location, spacious and inspiringly designed rooms, amenities, restaurants, and the warm, friendly service provided by our team. We are especially pleased that our breakfast team, including our Head Hostess, made such a positive impression and that you would recommend us to others. Please accept our sincere apologies for the inconvenience caused by the bathroom lighting issue. We appreciate your patience and understanding, particularly as you preferred not to change rooms during your busy stay. While we are pleased that the matter was eventually resolved, we acknowledge that it should have been addressed more promptly. We also appreciate your valuable comments regarding towel replacement and our sustainability efforts. Your suggestion about making towel non-replacement the default is appreciated, and we will share this feedback with the relevant teams as we continue to strengthen our sustainability practices. Thank you once again for your constructive feedback and for your loyalty as an ALL Accor member. We look forward to welcoming you back to Gem Forest Hotel Nairobi and providing you with an even more seamless experience. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi- Gallery Collection

Daphne Y. D. H. Business - 8/13/2026 Confirmed reviews ALL

Dear Daphne, Thank you very much for taking the time to share such detailed feedback following your ten-day stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to know that our team made you feel comfortable, welcomed, and at home throughout your extended business stay. It is especially gratifying to hear that our colleagues were consistently responsive, helpful, and always served you with a smile. Your kind recognition of the entire team is sincerely appreciated. We also value your constructive feedback. We acknowledge your comments regarding service speed and will continue working with our teams to improve efficiency while maintaining the warm and attentive service you experienced. We have also noted your suggestions regarding additional drawer space and providing a lighter blanket option for guests who prefer not to use air conditioning. Your feedback on the breakfast buffet is particularly valuable, and we regret that it did not meet your expectations. We will share your comments with our culinary team as we continue reviewing and enhancing our breakfast offering. As a valued ALL – Accor Live Limitless member, we also appreciate your loyalty and your recommendation of our hotel. Your feedback gives us an excellent opportunity to improve further. Thank you once again for making Gem Forest Hotel Nairobi your home for ten days. We hope to have the pleasure of welcoming you back and providing an even more seamless and enjoyable experience. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Ditta G. Business - 8/13/2026 Confirmed reviews ALL

Dear Ditta, Thank you very much for taking the time to share your wonderful feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to hear that you enjoyed our great location, the breakfast selection, and, most importantly, the warmth and friendliness of our team. It is especially rewarding to know that you loved your overall stay and would recommend us to your friends, colleagues, and family. Thank you as well for your constructive feedback regarding the room functionality for business travel. We appreciate your observation that the design and style can sometimes take precedence over practicality, and we will certainly share your comments with the relevant teams as we continuously look for ways to enhance our guests’ comfort and experience. We are also pleased to know that you had such a memorable spa experience, particularly with the Bali-style back massage. Your kind recognition will be shared with our Spa team. Thank you once again for choosing Gem Forest Hotel Nairobi. We truly hope to have the pleasure of welcoming you back for another enjoyable stay. Warm regards, Robert Munialo Front Office Manager, Gem Forest Hotel Nairobi – MGallery Collection

Web-users rating

Other web-users rate our hotel

125 reviews 9.5/10 Location
266 reviews 8.9/10 Room
554 reviews 9.4/10 Service
5 reviews 9.3/10 WiFi
225 reviews 9.9/10 Vibe
123 reviews 9.5/10 Amenities
100 reviews 9.9/10 Wellness Area
82 reviews 9/10 Cleanliness

11 reviews 9.6/10 Location
45 reviews 8/10 Room
83 reviews 9.5/10 Service
28 reviews 9.9/10 Vibe
17 reviews 9.6/10 Amenities
15 reviews 6.1/10 Comfort
12 reviews 9/10 Cleanliness
10 reviews 9.2/10 Breakfast

7 reviews 9.6/10 Location
18 reviews 8.7/10 Room
31 reviews 9.2/10 Service
18 reviews 9.8/10 Vibe
6 reviews 9.3/10 Breakfast
6 reviews 9/10 Cleanliness

10 reviews 9.5/10 Location
21 reviews 8.7/10 Room
30 reviews 9.4/10 Service
10 reviews 9.8/10 Vibe
10 reviews 9.6/10 Wellness Area
7 reviews 9.6/10 Amenities
6 reviews 8.8/10 Cleanliness

14 reviews 8.7/10 Room
18 reviews 9.4/10 Service
7 reviews 9.8/10 Vibe
5 reviews 9.9/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Gem Forest Hotel Nairobi - MGallery Collection provides high speed Wi-Fi, on-site parking, and a breakfast buffet for an additional fee. Our amenities include:

Family rooms, business desks, and wheelchair accessibility
Air conditioning, satellite TV, and a heated infinity pool
Shanta Spa and fitness center for an additional fee
Kahani, Enchanté Bistro, Troy, and La Mer restaurants and bars
Concierge and seven meeting rooms

What dining options are available?

Gem Forest Hotel Nairobi - MGallery Collection offers dining at Kahani (Indian), Enchanté Bistro (European), Troy (Mediterranean rooftop), and La Mer (pool bar). Opening hours:

Kahani: 05:00 PM-11:00 PM (weekdays), 12:00 PM-11:00 PM (weekends)
Enchanté Bistro: 06:30 AM-10:00 PM (weekdays), 07:00 AM-10:00 PM (weekends)
Troy: 04:00 PM-12:00 AM (weekdays), 12:00 PM-12:00 AM (weekends)

We provide a breakfast buffet for an additional fee, room service, and children's, halal, gluten-free, and vegetarian menus.

What are the check-in and check-out times?

At Gem Forest Hotel Nairobi - MGallery Collection, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Gem Forest Hotel Nairobi - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.