Gem Forest Hotel Nairobi - MGallery Collection 5 stars

Name: Gem Forest Nairobi Hotel - MGallery Collection | 5-Star Hotel in Kenya - ALL.com - ALL
Address: Limuru Road, 1250, Nairobi, 00621, KE
Telephone: +254111003900
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 442 reviews

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Limuru Road, 1250, 00621 Nairobi, Kenya

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Gem Forest Hotel Nairobi - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.

Tucked in Nairobi's diplomatic district, minutes from Karura Forest and cultural landmarks, Gem Forest is your gateway to Kenya. Whether you're setting off on safari, soaking in the city's creative energy, or here on business - it all begins here. Explore Nairobi's cultural pulse at the Nairobi Gallery, Museum Hill, and the National Museum of Kenya - all just minutes away. Then retreat into serenity with a walk through Karura Forest, one of Africa's largest preserved forest.

Set just minutes from the Karura Forest, Gem Forest is your invitation to Nairobi's vibrant creative pulse and natural wonders. Explore nearby waterfalls, cultural sites or the Nairobi National Park.

Where forest calm meets city sparkle, Gem Forest is an oasis of soft light, golden afternoons, and crafted tastes. A sanctuary of inspired cuisine and serene comfort, where every stay unfolds like a story - a gentle escape in the heart of the city.

Abraham Thomas, Hotel Management

Discover Nairobi's urban sanctuary - Gem Forest, an oasis at the edge of Karura Forest where forest calm meets city sparkle. Savour global cuisines at our vibrant venues: Southern Riviera flavours at Enchanté Bistro, modern Indian at Kahani, and Mediterranean delights at Troy. Unwind by the pool at La Mer or indulge in a wellness journey at Shanta Spa. Every visit is a story unfolding - we look forward to welcoming you.

Hotel extras

Central Location in Nairobi, Kenya
Mesmerizing Views of the Karura Forest & Nairobi
Designer Rooms & Suites with Luxury Amenities
Signature Spa with Wellness Therapies
4 Restaurants & Bars, including a Rooftop Bar, pool bar and heated pool

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Karura Forest View

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Forest view

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Room

Deluxe Room, 1 King Bed, Pool side

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, 1 King Bed, Balcony

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

Junior Suite, 1 King Bed, Karura Forest View

3 pers. max
70 m² / 753 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area

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Suite

Gem Suite, 1 King Bed, Karura Forest View

2 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Emerald Forest Suite, 1 King Bed, Balcony, Karura Forest View

3 pers. max
190 m² / 2045 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 2 bedrooms

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Hotel location

Gem Forest Hotel Nairobi - MGallery Collection

Limuru Road, 1250
00621 Nairobi
Kenya

GPS:-1.23515, 36.80542

+254 111 003900

Uhuru Highway

Highway exit

Access: 3 km / 1.86 mi 2 hrs 54 min walk / 40 min drive

National Museum of Kenya

Museums

Access: 4.4 km / 2.7 mi 55 min walk / 15 min drive

Museum Hill

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 12 min drive

Fairview Estate Limited

Other attractions

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

One off Contemporary Art Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

Nairobi Gallery

Art and Culture

Access: 9 km / 5.6 mi 1 hrs 50 min walk / 25 min drive

Karura Forest

Wood/forest

Access: 3.22 km / 2 mi 30 min walk / 10 min drive

Giraffe Center

National park

Access: 16.8 km / 10.4 mi 3 hrs 30 min walk / 40 min drive

Nairobi National Park

National park

Access: 21.5 km / 13.4 mi 4 hrs 30 min walk / 45 min drive

The Village Market

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAHANI

Meaning 'story', Kahani is a modern Indian restaurant located on the ground floor. Our menu takes you on a unique culinary journey that reimagines traditional Indian flavours with innovative techniques and presentations.

ENCHANTE BISTRO

Casual Chic European Bistro, located on the 1st floor, is our all-day dining, featuring homemade, sharing style cuisines from South of France, Italian Riviera and Spain.

TROY

Troy Mediterranean brings the warmth of the Mediterranean to Nairobi. Contemporary mezze, handcrafted cocktails and live music pair with sweeping city views, creating a rooftop setting where every sunset becomes a memorable occasion.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 162 m² / 1743 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 112

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 442 reviews

Abdullahi A. M. Solo - 7/25/2026 Confirmed reviews ALL

Dear Abdullahi, Thank you for taking the time to share your wonderful feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to receive your kind words about our warm welcome and the overall experience you had with us. It is truly rewarding to know that you felt comfortable and well cared for throughout your stay. Your perfect scores across our accommodation, cleanliness, breakfast, team service, dining experiences, and hotel facilities are a great encouragement to all of us. We are especially grateful for your appreciation of our sustainability initiatives and our commitment to providing thoughtful, responsible hospitality. Creating memorable stays while caring for our environment is an important part of our values. Thank you for your recommendation and for choosing Gem Forest Hotel Nairobi – MGallery Collection. We sincerely look forward to welcoming you back again in the future, God willing, for another exceptional experience. Warm regards, Mr. Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Thelma H. Business - 7/21/2026 Confirmed reviews ALL

Dear Thelma, Thank you for your exceptional review and for awarding Gem Forest Hotel Nairobi - MGallery Collection a perfect score. We are truly honored by your kind words and delighted to know that your business stay was such a memorable experience. It is wonderful to hear that you enjoyed our location, amenities, dining experiences across all our restaurants and bars, as well as our pool and concierge services. We are especially pleased that our commitment to cleanliness exceeded the expectations of a discerning traveler like yourself. Your recognition of our sustainability initiatives, particularly our efforts to minimize single-use plastics while maintaining a refined guest experience, is greatly appreciated. A special thank you for recognizing Vincent from our breakfast restaurant. We will be sure to share your thoughtful compliments with him and the entire Food & Beverage team—they will be delighted to know they made such a positive impression. Your recommendation means a great deal to us, and we sincerely appreciate you taking the time to share such comprehensive feedback. We look forward to welcoming you back to Gem Forest Hotel Nairobi - MGallery Collection for another exceptional stay. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi - MGallery Collection

Feysal A. Families - 7/21/2026 Confirmed reviews ALL

Dear Feysal, Thank you for sharing such a wonderful review and for awarding Gem Forest Hotel Nairobi - MGallery Collection a perfect score. We are truly honored by your kind words and delighted to know that your family stay with us was so memorable. It is especially rewarding to hear your recognition of our Front Office team. Your generous comments about their warm hospitality, professionalism, and dedication mean a great deal to us. As the Front Office Manager, I am particularly grateful for your appreciation of our team, and I will ensure your compliments are shared with everyone, especially the gentleman who welcomed you at check-in. Although you don't recall his name, we will do our best to identify him so he receives the recognition he deserves. We also appreciate your feedback regarding breakfast. While we are pleased you enjoyed your overall stay, your rating helps us identify opportunities to further enhance our breakfast experience for future visits. As an ALL Platinum member, your continued trust and loyalty are sincerely valued. Thank you for choosing to stay with us and for recommending both our hotel and the ALL loyalty programme. We look forward to welcoming you and your family back for another exceptional stay in the near future. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi - MGallery Collection

Ahmed T. Business - 7/20/2026 Confirmed reviews ALL

Dear T., Thank you for taking the time to share your wonderful feedback following your recent stay at Gem Forest Hotel Nairobi - MGallery Collection. We are delighted to know that you had such a comfortable experience that you found everything you needed within our hotel. It is especially rewarding to hear that you appreciated our convenient location, comfortable accommodation, cleanliness, reliable Wi-Fi, and the value we strive to provide. Your kind words about our professional team are truly appreciated. We will be sure to share your compliments with them, as they will be delighted to know their efforts made such a positive impression. We are also pleased that your booking, arrival, and departure experiences met your expectations, and we appreciate your feedback regarding our breakfast and sustainability initiatives. We continuously look for ways to enhance every aspect of the guest experience. It is wonderful to hear that you would like to return. We look forward to welcoming you back to Gem Forest Hotel Nairobi for another memorable stay in the near future. Warm regards, Robert Munialo, Front Office Manager Gem Forest Hotel Nairobi - MGallery Collection Management

John M. Couples - 7/19/2026 Confirmed reviews ALL

Dear Mr. M., Thank you for your outstanding review and for choosing Gem Forest Hotel Nairobi - MGallery Collection for your stay. We are truly delighted to receive your perfect rating and to know that you had such a lovely and memorable experience with us. It is especially rewarding to hear that you enjoyed our ambience, accommodation, dining experiences, spa, pool, concierge services, and our commitment to sustainability. We are proud to promote environmentally responsible practices, and we are grateful that our efforts, including the reduction of single-use plastics and the use of recyclable glass water bottles, resonated with you. Your recognition of our team means a great deal to us. We will be delighted to share your kind compliments with Cynthia from our Reservations team, Brian from Housekeeping, Muthoni, and the entire Enchanté Restaurant team. We are certain they will be encouraged to know they helped make your stay so special. We also appreciate your positive feedback about your dinner at Troy Restaurant and your visit to Troy Bar. Thank you for your thoughtful suggestion regarding Happy Hour for resident guests. We value your comments and will share them with our Food & Beverage team as we continuously review ways to enhance our guest experience. It was a pleasure to host you, and we sincerely thank you for recommending us. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Robert Munialo, Front Office Manager, Gem Forest Hotel Nairobi - MGallery Collection

Web-users rating

Other web-users rate our hotel

115 reviews 9.6/10 Location
256 reviews 9.1/10 Room
524 reviews 9.4/10 Service
5 reviews 9.3/10 WiFi
217 reviews 9.9/10 Vibe
120 reviews 9.5/10 Amenities
82 reviews 9.8/10 Wellness Area
81 reviews 9.1/10 Cleanliness

10 reviews 9.7/10 Location
44 reviews 8.7/10 Room
83 reviews 9.5/10 Service
28 reviews 9.9/10 Vibe
17 reviews 9.6/10 Amenities
12 reviews 9.1/10 Cleanliness
10 reviews 9.1/10 Breakfast
9 reviews 9.9/10 Wellness Area

6 reviews 9.7/10 Location
17 reviews 8.8/10 Room
29 reviews 9.4/10 Service
16 reviews 9.8/10 Vibe
6 reviews 9.2/10 Breakfast
6 reviews 9.1/10 Cleanliness

10 reviews 9.6/10 Location
21 reviews 8.8/10 Room
30 reviews 9.4/10 Service
10 reviews 9.9/10 Vibe
10 reviews 9.6/10 Wellness Area
7 reviews 9.6/10 Amenities
6 reviews 8.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Gem Forest Hotel Nairobi - MGallery Collection provides high speed Wi-Fi, on-site parking, and a breakfast buffet for an additional fee. Our amenities include:

Family rooms, business desks, and wheelchair accessibility
Air conditioning, satellite TV, and a heated infinity pool
Shanta Spa and fitness center for an additional fee
Kahani, Enchanté Bistro, Troy, and La Mer restaurants and bars
Concierge and seven meeting rooms

What dining options are available?

Gem Forest Hotel Nairobi - MGallery Collection offers dining at Kahani (Indian), Enchanté Bistro (European), Troy (Mediterranean rooftop), and La Mer (pool bar). Opening hours:

Kahani: 05:00 PM-11:00 PM (weekdays), 12:00 PM-11:00 PM (weekends)
Enchanté Bistro: 06:30 AM-10:00 PM (weekdays), 07:00 AM-10:00 PM (weekends)
Troy: 04:00 PM-12:00 AM (weekdays), 12:00 PM-12:00 AM (weekends)

We provide a breakfast buffet for an additional fee, room service, and children's, halal, gluten-free, and vegetarian menus.

What are the check-in and check-out times?

At Gem Forest Hotel Nairobi - MGallery Collection, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Gem Forest Hotel Nairobi - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.