Description
Hotel extras
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Explore the wonders of Nairobi National Park, just 24 minutes from the hotel.
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WOJO: co-working and flex office spaces, offer a seamless blend of comfort and functionality.
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Discover local flavours with our food made with 100% locally sourced ingredients.
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Our hotel is Safe Hotels certified, book with complete peace of mind
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EDGE Certified: 20% more efficient in energy and water usage for a greener stay
Our accommodation(s)
Hotel location
Mercure Nairobi Upper Hill
Longonot Road Upper Hill, Upper Hill, PO Box 25574
00100 NAIROBI
Kenya
GPS:-1.30027, 36.81438
Access and transport
Page out of
Kitengela Glass
Art and Culture
IMAX - Central Business Distric
Cinema district
National Museum of Kenya
Art and Culture
Bomas of Kenya
Art and Culture
Page out of
Karura Forest
Wood/forest
Access: 10.2 km / 6.33 mi 3 hrs 30 min walk / 30 min drive
Nairobi Arboretum
Park
Nairobi National Park
National park
Page out of
The Dispatch Grill Restaurant
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
La Baita Lounge
Bar
Access: 650 m / 0.4 mi 8 min walk / 5 min drive
The Beer District
Bar
Mama Ashanti
Restaurant and cafe district
Carrefour Mega on Uhuru Highway
Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
- Room service
5 breakfasts
Non contractual photo
Uzima Fitness Center is your complete wellness destination, featuring a fully equipped gym, a refreshing lap pool, and Alpine Glow Spa & Beauty located on the upper deck.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 326 m² / 3544 sq ft
- Maximum seats capacity
- 400
- Maximum capacity for banquets
- 250
Weddings
Non contractual photo
Our elegantly styled Thwake Venue, located on the rooftop with stunning city views, is the perfect setting for your dream wedding. With event coordinators, scenic photoshoot spots, and changing rooms, we ensure every detail is flawlessly handled.
Our guest reviews
Customer review rating 5.0/5
Gabriel D. O. E. Business - Confirmed reviews ALL
Dear Gabriel, Thank you very much for your wonderful and encouraging feedback. We are delighted to hear that you found our team kind, motivated, and eager to assist throughout your stay. Knowing that everyone you met contributed positively to your experience is truly rewarding. We are also pleased that you were impressed by our hygiene and cleanliness. Your recognition and kind words are a great motivation for the entire team to continue maintaining high standards of service and hospitality. Thank you as well for your valuable suggestion regarding marketing. We will certainly take your feedback into consideration as we look for ways to reach more guests and families, particularly those visiting Nairobi for leisure and family outings. We sincerely appreciate your support and confidence in us, and we look forward to welcoming you and your family for many more memorable stays. Kind Regards, Ken Musili, General Manager
Customer review rating 5.0/5
Raphael O. S. Business - Confirmed reviews ALL
Dear Raphael, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and were pleased with the service provided by our team. As a valued ALL Accor Classic member, we sincerely appreciate your loyalty and are grateful that you chose to stay with us. Your positive feedback is a wonderful encouragement to our team. We look forward to welcoming you back and providing you with another comfortable and enjoyable experience. Kind Regards, Ken Musili, General Manager.
Customer review rating 5.0/5
Johnbosco B. Business - Confirmed reviews ALL
Dear Johnbosco, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed the quality of our rooms, meals, and service, and that you found our environment pleasant and welcoming. Your kind words are greatly appreciated and serve as a wonderful encouragement to our entire team. We are pleased to know that you had such a positive experience with us. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional and memorable stay. Kind Regards, Ken Musili, General Manager.
Customer review rating 5.0/5
Ricky A. Solo - Confirmed reviews ALL
Dear Ricky, Thank you for taking the time to share your kind feedback with us. We are delighted to hear that you found your room both cozy and spacious, and that its cleanliness and comfort allowed you to enjoy a restful stay. As a valued ALL Accor Gold member, we sincerely appreciate your continued loyalty and trust in our hotel. Your satisfaction is important to us, and we are pleased to know that we were able to provide you with a comfortable experience. We look forward to welcoming you back for another relaxing and enjoyable stay. Kind Regards, Ken Musili, General Manager.
Customer review rating 4.5/5
Deus M. Business - Confirmed reviews ALL
Dear Deus, Thank you for your kind and encouraging feedback. We are delighted to hear that you enjoyed the warm and welcoming atmosphere, as well as the level of customer care provided by our team. Your positive feedback is greatly appreciated and will be shared with our staff as recognition of their continued commitment to providing attentive and friendly service. Feedback such as yours motivates us to maintain and further improve the standards we strive to deliver to every guest. Thank you once again for your support and for taking the time to share your experience. We look forward to welcoming you back and providing you with another exceptional stay. Kind Regards, Ken Musili, General Manager.
Web-users rating
Other web-users rate our hotel
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51 reviews
8.6/10
Location
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119 reviews
9.2/10
Room
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233 reviews
9.5/10
Service
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47 reviews
9.7/10
Comfort
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45 reviews
9.3/10
Cleanliness
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34 reviews
7.9/10
Breakfast
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7 reviews
10/10
Wellness Area
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24 reviews
8.5/10
Location
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57 reviews
9/10
Room
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112 reviews
9.5/10
Service
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22 reviews
9.6/10
Comfort
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20 reviews
9.1/10
Cleanliness
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13 reviews
8.1/10
Breakfast
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5 reviews
10/10
Wellness Area
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7 reviews
9/10
Room
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8 reviews
9.6/10
Service
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6 reviews
9/10
Room
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8 reviews
9.3/10
Service
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7 reviews
9.5/10
Service
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Frequently asked questions
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