Mercure Nairobi Upper Hill 4 stars

Name: Mercure Nairobi Upper Hill, Hotel in Nairobi - ALL
Address: Longonot Road Upper Hill, Upper Hill, PO Box 25574, NAIROBI, 00100, KE
Telephone: +254719096000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 188 reviews

Best price
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45 45 photos

Longonot Road Upper Hill, Upper Hill, PO Box 25574, 00100 NAIROBI, Kenya

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Mercure Nairobi Upper Hill

Hotel for travellers looking for local and authentic experiences

Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.

Experience the perfect balance of work and leisure at Mercure Nairobi Upper Hill. Our centrally located hotel offers stylish accommodations, delectable dining, and modern amenities Unwind in our serene oasis featuring a refreshing outdoor pool and rejuvenating spa treatments. Stay connected with our high-speed Wi-Fi and versatile conference facilities, ideal for both business and social gatherings.

Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect to enjoy a Kenyan safari or business trip. Discover Nairobi National Park just 24 min from the Hotel

"Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs."

Mr Gerard Moutou, Hotel Manager

Hotel extras

Relax in our well-designed rooms offering high-speed Internet and tea and coffee facilities.
Explore the wonders of Nairobi National Park, just 24 minutes from the hotel.
WOJO: co-working and flex office spaces, offer a seamless blend of comfort and functionality.
Discover local flavours with our food made with 100% locally sourced ingredients.
Our hotel is Safe Hotels certified, book with complete peace of mind

Our accommodation(s)

Room

Classic Room with 1 king bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)

From NaN USD NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Superior Room with 1 king bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

From NaN USD NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574
00100 NAIROBI
Kenya

GPS:-1.30027, 36.81438

+254 719 096000

Railway station
Highway exit
Helipad/aerodrome

A104

Highway exit

Access: 2.1 km / 1.3 mi 29 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

NAIROBI

Railway station

Access: 2.8 km / 1.74 mi 37 min walk / 6 min drive

Shuttle

Additional charge

Shuttle on call

WILSON AIRPORT

Helipad/aerodrome

Access: 5.4 km / 3.36 mi 50 min walk / 11 min drive

Shuttle

Additional charge

Shuttle on call

Kitengela Glass

Art and Culture

IMAX - Central Business Distric

Cinema district

National Museum of Kenya

Art and Culture

Bomas of Kenya

Art and Culture

Nairobi National Park

Park

The Beer District

Bar

Carrefour Mega on Uhuru Highway

Shopping centre/mall

Yaya Centre

Shopping district

Mama Ashanti

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

BIZARI

An all-day dining restaurant located on the third floor of the Hotel with a full buffet breakfast, as well as a Ia carte carte menu.

WOJO

WOJO Nairobi Upperhill provides an open and collaborative environment, designed to provide a comfortable, productive, and inspiring environment for professionals like you, entrepreneurs, freelancers, and remote workers alike

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 326 m² / 3544 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 250

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 188 reviews

Great staff

Mette Business - 1/23/2025 Confirmed reviews ALL

I had a very pleasant stay at the Mercure hotel. The room and meeting facilities were very good, the coffee and lunch breaks as well as breakfast and dinner were excellent, The hotel’s best asset, however, is its staff. Everyone is very friendly and helpful - thanks especially to Agatha for taking good care of us during our stay.

Good stay

B. Business - 1/21/2025 Confirmed reviews ALL

I loved every moment of my stay,

Easy check in and great customer service

M. Solo - 1/16/2025 Confirmed reviews ALL

From the security to the room check in, the customer service was consistent & seamless. Excellent room ambience and commendable response time to room service.

Not great

Anonymous Families - 12/17/2024 Confirmed reviews ALL

Strange entrance, dark and gloomy reception, rooms were dated. Only redeeming factor was the staff!

My stay at Mercure Hotel was extremely good

Paulin K. Business - 12/16/2024 Confirmed reviews ALL

My stay at Mercure Hotel was extremely good - cleanliness was at top, very friendly people, delicious food

Dear Paulin K., Thank you choosing stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Jacqueline Karaba .

Web-users rating

Other web-users rate our hotel

40 reviews 8.3/10 Location
64 reviews 9.1/10 Room
152 reviews 9.1/10 Service
8 reviews 8.1/10 WiFi
21 reviews 8.1/10 Cleanliness
13 reviews 8.1/10 Breakfast

13 reviews 8.2/10 Location
30 reviews 9.1/10 Room
57 reviews 8.9/10 Service
13 reviews 8.4/10 Comfort
11 reviews 7.8/10 Cleanliness
6 reviews 8/10 Breakfast

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All our hotels in Nairobi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.