Mercure Nairobi Upper Hill 4 stars

Customer review rating (ALL Rating) 4.6/5 285 reviews

Best price
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Mercure Nairobi Upper Hill - Image 1
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Longonot Road Upper Hill, Upper Hill, PO Box 25574, 00100 NAIROBI, Kenya

Description

Hotel extras

  • Relax in our well-designed rooms offering high-speed Internet and tea and coffee facilities.

  • Explore the wonders of Nairobi National Park, just 24 minutes from the hotel.

  • WOJO: co-working and flex office spaces, offer a seamless blend of comfort and functionality.

  • Discover local flavours with our food made with 100% locally sourced ingredients.

  • Our hotel is Safe Hotels certified, book with complete peace of mind

Our accommodation(s)

Hotel location

Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574
00100 NAIROBI
Kenya

GPS:-1.30027, 36.81438

Telephone
Fax +254 719 096000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  285 reviews

Customer review rating 5.0/5

Chandima B. A. Business - Confirmed reviews ALL

I stayed at the hotel for over two months, and the experience was truly exceptional. The staff were incredibly friendly—from housekeeping to security, everyone treated me with genuine warmth and professionalism. This stay is a perfect reflection of how welcoming and hospitable Kenyan people are. Thank you once again for providing such a wonderful experience.

Dear Chandima B. A., Thank you for your kind words regarding your recent stay at Mercure Nairobi Upper Hill. We are delighted to hear that our staff made your experience exceptional and that their warmth and professionalism left a positive impression. Your feedback reflects the commitment of our team to provide outstanding hospitality. We truly appreciate your recognition and look forward to welcoming you back in the future. Kind regards, Ken Musili General Manager

Customer review rating 4.5/5

Hluphi D. M. Business - Confirmed reviews ALL

Good

Dear Hluphi D. M., Thank you for sharing your positive feedback. We are delighted to hear that you had a good stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable experience. Kind regards, Ken Musili General Manager

Customer review rating 5.0/5

Maja C. O. Business - Confirmed reviews ALL

Great hotel in a very convenient location. Loved my stay at Mercure Upper Hill. Very nice rooms, very friendly staff, great amenities and restaurants.

Dear Maja C. O., Thank you for your kind words regarding your recent stay at Mercure Nairobi Upper Hill, we are delighted to read that we were able to match your expectations. It fills us with pride that you enjoyed Your stay and your enthusiasm for our staff is very much appreciated. It will be a great source of motivation, and we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, Ken Musili General Manager

Customer review rating 4.0/5

Harshita A. B. H. Business - Confirmed reviews ALL

Good location, nice stay....

Dear Harshita A. B. H., Thank you for your positive feedback. We are delighted to hear that you had an excellent stay and appreciated our location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, Ken Musili, General Manager.

Customer review rating 5.0/5

Irene S. Solo - Confirmed reviews ALL

Excellent hotel with warm hospitality, prompt service, and great attention to detail.

Dear Irene S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our hospitality, prompt service, and attention to detail. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, Ken Musili General Manager

Other web-users rate our hotel

  • 49 reviews 8.1/10 Location
  • 103 reviews 9.5/10 Room
  • 203 reviews 9.5/10 Service
  • 6 reviews 8.3/10 WiFi
  • 41 reviews 9.4/10 Cleanliness
  • 39 reviews 9.8/10 Comfort
  • 27 reviews 8.3/10 Breakfast
  • 23 reviews 6.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.