Mercure Nairobi Upper Hill 4 stars

Name: Mercure Nairobi Upper Hill, Hotel in Nairobi - ALL
Address: Longonot Road Upper Hill, Upper Hill, PO Box 25574, NAIROBI, 00100, KE
Telephone: +254719096000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 183 reviews

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Longonot Road Upper Hill, Upper Hill, PO Box 25574, 00100 NAIROBI, Kenya

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Mercure Nairobi Upper Hill

Hotel for travellers looking for local and authentic experiences

Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.

Experience the perfect balance of work and leisure at Mercure Nairobi Upper Hill. Our centrally located hotel offers stylish accommodations, delectable dining, and modern amenities Unwind in our serene oasis featuring a refreshing outdoor pool and rejuvenating spa treatments. Stay connected with our high-speed Wi-Fi and versatile conference facilities, ideal for both business and social gatherings.

Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect to enjoy a Kenyan safari or business trip. Discover Nairobi National Park just 24 min from the Hotel

"Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs."

Mr Gerard Moutou, Hotel Manager

Hotel extras

Relax in our well-designed rooms offering high-speed Internet and tea and coffee facilities.
Explore the wonders of Nairobi National Park, just 24 minutes from the hotel.
WOJO: co-working and flex office spaces, offer a seamless blend of comfort and functionality.
Discover local flavours with our food made with 100% locally sourced ingredients.
Our hotel is Safe Hotels certified, book with complete peace of mind

Our accommodation(s)

Room

Classic Room with 1 king bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)

From NaN USD NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Superior Room with 1 king bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

From NaN USD NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574
00100 NAIROBI
Kenya

GPS:-1.30027, 36.81438

+254 719 096000

Railway station
Highway exit
Helipad/aerodrome

A104

Highway exit

Access: 2.1 km / 1.3 mi 29 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

NAIROBI

Railway station

Access: 2.8 km / 1.74 mi 37 min walk / 6 min drive

Shuttle

Additional charge

Shuttle on call

WILSON AIRPORT

Helipad/aerodrome

Access: 5.4 km / 3.36 mi 50 min walk / 11 min drive

Shuttle

Additional charge

Shuttle on call

Kitengela Glass

Art and Culture

IMAX - Central Business Distric

Cinema district

National Museum of Kenya

Art and Culture

Bomas of Kenya

Art and Culture

Nairobi National Park

Park

The Beer District

Bar

Carrefour Mega on Uhuru Highway

Shopping centre/mall

Yaya Centre

Shopping district

Mama Ashanti

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

BIZARI

An all-day dining restaurant located on the third floor of the Hotel with a full buffet breakfast, as well as a Ia carte carte menu.

WOJO

WOJO Nairobi Upperhill provides an open and collaborative environment, designed to provide a comfortable, productive, and inspiring environment for professionals like you, entrepreneurs, freelancers, and remote workers alike

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 326 m² / 3544 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 250

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 183 reviews

My stay at Mercure Hotel was extremely good

Paulin K. Business - 12/16/2024 Confirmed reviews ALL

My stay at Mercure Hotel was extremely good - cleanliness was at top, very friendly people, delicious food

Good ambience. I liked the wooden cutlery

John B. N. Business - 12/9/2024 Confirmed reviews ALL

The drive in is too narrow.

Dear John B. N., Thank you for choosing to stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Jacqueline Karaba.

Rebby Business - 12/7/2024 Confirmed reviews ALL

It was a good place ,and loved the service but the food was not to my level and what I hated most there was bedbugs on the bed I think cleanness was not good

Dear Rebeca Yalimo, Thank you for taking the time to tell us about your experience at the Mercure Nairobi Upper Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Jacqueline Karaba.

Very comfortable.

Susan N. Business - 12/5/2024 Confirmed reviews ALL

It was a great experience good customer service.

Dear Susan Riziki N., Thank you for choosing Mercure Nairobi Upper Hill as your preferred destination. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Jacqueline Karaba.

Awesome

Gloria Business - 12/5/2024 Confirmed reviews ALL

Beautiful spacious room, very tasty food and great customer service.

Dear G., Thank you for choosing Mercure Nairobi Upper Hill as your preferred destination. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Jacqueline Karaba.

Web-users rating

Other web-users rate our hotel

41 reviews 8.5/10 Location
64 reviews 9.2/10 Room
156 reviews 9.1/10 Service
8 reviews 8.1/10 WiFi
28 reviews 8.8/10 Comfort
21 reviews 8.4/10 Cleanliness
13 reviews 7.4/10 Breakfast

13 reviews 8.4/10 Location
31 reviews 9.2/10 Room
58 reviews 9/10 Service
13 reviews 8.7/10 Comfort
11 reviews 8.2/10 Cleanliness
6 reviews 7.5/10 Breakfast
5 reviews 9.1/10 Value

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All our hotels in Nairobi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.