Fairmont The Norfolk 5 stars
Customer review rating (ALL Rating) 4.7/5 
188 reviews
Hotel location
Fairmont The Norfolk
00200, PO Box 58581
0 NAIROBI
Kenya
GPS:-1.278337, 36.815827
Access and transport
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KENYA WILDLIFE SAFARI
Zoo
Access: 1 km / 0.62 mi
MUSEUMS AND GALLERIES
Museums
Access: 1 km / 0.62 mi
NAIROBI NATIONAL PARK
Tourist attraction
Access: 15 km / 9.32 mi
GIRAFFE CENTRE
Zoo
Access: 18 km / 11.18 mi
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NAKUMATT LIFESTYLE NAIROBI
Shopping centre/mall
Access: 500 m / 0.31 mi
Hotel services
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In summary
On site
- Swimming pool
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Bar
- Meeting rooms
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THE T LOUNGE
This elegant sophisticated social lounge serves snacks, afternoon high tea, coffees, a variety of hot or cold chocolate drinks, cakes, pastries, light refreshments, snacks and sandwiches starting from 8am and continuing for the rest of the day.
TATU RESTAURANT
Tatu restaurant : "Soon to reopen with a new concept", fill in your email address to be kept informed
LORD DELAMARE TERRACE
All day dining restaurant specializing in Pan African cuisine with a strong Kenyan International focus. The restaurant offers an extensive Breakfast Buffet with live cooking stations, All Day a la carte service offering a wide selection of dishes.
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THE POOL RESTAURANT
Offering a casual dining experience serving international comfort food dishes complimented with refreshing signature alcoholic cocktails, mocktails, juices and smoothies in addition to a wide array of soft drinks and other alcoholic beverages.
CIN CIN WINE BAR
Cin Cin Wine Bar serves upscale signature delicacies, extensive array of whiskies and premium alcoholic beverages and wines, a wide selection of Whiskies and cognac. Enjoy bar food that takes on a Tapas/Meze style and approach.
Pool
Spa : "Soon to reopen", fill in your email address to be kept informed
Meetings & Events
- Number of Meeting Room
- 10
- Surface of the largest room
- 198 m² / 2131.252 sq ft
- Maximum seats capacity
- 225
- Maximum capacity for banquets
- 180
Weddings
Non contractual photo
We are here to turn your dreams into reality, you will find everything you need to fulfill your wedding ,from an out door wedding at a location of your choice, or in our Ballroom for that great reception to designing a seamless and memorable wedding.
Our accommodation(s)
Many of the 170 rooms and suites at the Fairmont in Nairobi have sliding glass doors leading to private terraces with lush courtyard views. Relax in air-conditioned quarters with plush carpets and furnishings, satellite TV and electric mosquito repellent. Every room has a telephone and telephone directory- direct dialling facilities- a television linked to satellite dish- electrical mosquito repellent and air conditioning. Back-up generators in the hotel allow for 24-hour electricity
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Our guest reviews
ALL Rating
Great hotel, great service and great food
TripAdvisor rating 5.0/5
NikhilsReviews TripAdvisor review
Excellent hotel and service
Customer review rating 5.0/5
Mike S. Couples - Confirmed reviews ALL
Good stay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Good stay
Customer review rating 4.5/5
Happy Business - Confirmed reviews ALL
Dear Ms. N., We greatly appreciate your feedback and are thrilled that you had a good stay, your room was comfortable and everything went well. We have noted your suggestion and we are delighted that you spoke to the Restaurant Manager. We assure you that he, the team and I will look into the issue. We would like to request you to please reshare your comments on Trip Advisor. This will make each team member very proud as they can share with friends and family and this will also help our hotel to be recognized . We hope to have the pleasure of welcoming you back soon. Kind Regards, Veronique Delattre – Cluster Director of Operations & The Fairmont The Norfolk Team
Great stay
Customer review rating 4.5/5
Andy Business - Confirmed reviews ALL
Dear Mr. M. A big thank you for your comments. We are so excited to read that you had a great stay with us, that you found us a great Hotel in a good location and that you enjoyed our fantastic grounds & very attractive building & common areas. It is also a pleasure to note that you were pleased with our super team. They will be delighted to receive your feedback. I am sorry that our mini bar is not stocked; we encourage our guests that should they wish to buy drinks of their choice from the Cin Cin Bar or the room service; they can do so and keep them in the mini bar. We would like to request you to please reshare your comments on Trip Advisor. This will make each team member very proud as they can share with friends and family and this will also help our hotel to be recognized . Look forward to welcoming you back very soon. Kind regards, Veronique Delattre - Cluster Director of Operations & Fairmont The Norfolk Team
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