Fairmont The Norfolk 5 stars

Customer review rating (ALL Rating) 4.6/5 837 reviews

Best price
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Fairmont The Norfolk - Image 1
Fairmont The Norfolk - Image 2
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00200, PO Box 58581, 00200 NAIROBI, Kenya

Description

Hotel extras

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic historical Terrace to a stylish organic steak house.

  • 10 well-appointed meeting spaces, including an elegant ballroom

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont The Norfolk

00200, PO Box 58581
00200 NAIROBI
Kenya

GPS:-1.278337, 36.815827

Telephone
Fax +254 20 2216796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  837 reviews

TripAdvisor Rating  4.3/5  1,646 reviews

Certificate of excellence 2025

Kenya visit 2025

TripAdvisor rating 5.0/5

Sightseer57861302195 Couples - TripAdvisor review

Really nice characterful hotel

TripAdvisor rating 5.0/5

Leigh-Harrington Couples - TripAdvisor review

Customer review rating 5.0/5

Kenneth K. Business - Confirmed reviews ALL

Dear Mr. K., Thank you for your wonderful review! We are thrilled to hear that Fairmont The Norfolk is your preferred choice in Nairobi and that you enjoyed our service, food, and facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Amazing service

TripAdvisor rating 5.0/5

susanwA1840RR Solo travel - TripAdvisor review

excellent location and perfect staff

TripAdvisor rating 5.0/5

Kai H TripAdvisor review

Dear Kai H, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent location, cleanliness, and the outstanding breakfast. It is particularly gratifying to know that our dedicated staff, including George, Joy, Simon, Brian, and Samuel, made your stay memorable through their exceptional service. Your kind words will surely motivate our team to continue providing the best experience for our guests. We look forward to welcoming you back for another delightful stay. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 153 reviews 9/10 Location
  • 321 reviews 7.2/10 Room
  • 599 reviews 9.1/10 Service
  • 25 reviews 5.2/10 WiFi
  • 191 reviews 8.7/10 Vibe
  • 93 reviews 9.5/10 Breakfast
  • 84 reviews 6.5/10 Cleanliness
  • 40 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.