Fairmont The Norfolk

Fairmont The Norfolk 5 stars

Customer review rating (ALL Rating) 4.9/5 8 reviews

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Description

Hotel extras

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic Lord Delamere Terrace to a stylish organic steak house

  • 10 well-appointed meeting spaces, including an elegant ballroom

Hotel location

Fairmont The Norfolk

00200, PO Box 58581
NAIROBI
Kenya

  • By plane

    JOMO KENYATTA INTL AIRPORT At 18km / 11.18 miles

  • By plane

    NAIROBI WILSON AIRPORT At 8km / 4.97 miles

GPS:-1.278337, 36.815827

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

Many of the 170 rooms and suites at the Fairmont in Nairobi have sliding glass doors leading to private terraces with lush courtyard views. Relax in air-conditioned quarters with plush carpets and furnishings, satellite TV and electric mosquito repellent. Every room has a telephone and telephone directory- direct dialling facilities- a television linked to satellite dish- electrical mosquito repellent and air conditioning. Back-up generators in the hotel allow for 24-hour electricity

Our guest reviews

Our guest reviews for
Fairmont The Norfolk

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  8 reviews

TripAdvisor Rating  4.5/5  1,380 reviews

Well located

Customer review rating 4.5/5

K. Business - Confirmed reviews ALL

I enjoyed the overall hospitality and the fresh food

Dear Mr. K., A big thank you for your review. We are delighted to read that you enjoyed our hospitality and the fresh food. Thank you for your comment on the menu selection but the menu proposed during your stay was chosen by the organizer of your event therefore the choice was limited. Thank you too for highlighting Elizabeth, Elizabeth, Gabriel, Joseph, Nicodemus, Maria and Stanford as contributors to your satisfaction with our services. They will be delighted. We hope to see you again soon. Veronique Delattre - Cluster Director of Operations & Fairmont The Norfolk Team

Good Stay

Customer review rating 5.0/5

Dann O. Business - Confirmed reviews ALL

I appreciated your hospitality especially that you expended my check out time as I awaited my Covid results in order to board my flight.

Dear Mr. O., A big thank you for your review. We are delighted to read that you enjoyed our hospitality Thank you for your comment that you appreciated the warm service from the receptionists, welcoming teams and potters. They will be delighted to receive your comments. We hope to see you again soon. Veronique Delattre - Cluster Director of Operations & Fairmont The Norfolk Team

We had a comfortable stay

Customer review rating 4.0/5

R.s. Friends - Confirmed reviews ALL

It was a nice comfortable hotel. The staff was very courteous and helpful.

Dear Mr. S., Thank you very much for the beautiful comment! We are happy to read that you had a comfortable stay and especially that you highlighted the courteousness and helpfulness of the team. We look forward to welcoming you back soon. Veronique Delattre - Cluster Director of Operations & Fairmont The Norfolk Team

Customer review rating 4.5/5

Omar K. Business - Confirmed reviews ALL

My staff was excellent, the rooms are spacious and very comfortable. The staff is professional and very disciplined .

Dear Mr. K., Thank you very much for sharing your feedback. What a joy to read your satisfaction with the room and the teams especially those whom you have highlighted. We have taken note of the improvement required with the WiFi. We hope to see you again soon. Veronique Delattre – Cluster Director of Operations & Fairmont The Norfolk Team

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