Name: Fairmont The Norfolk - 5 star Hotel in Nairobi | ALL - ALL
Address: 00200, PO Box 58581, NAIROBI, 0, Kenya
Telephone: +254202265555
Rating: 4.7

Fairmont The Norfolk 5 stars

Customer review rating (ALL Rating) 4.7/5 134 reviews

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Description

Fairmont The Norfolk

Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, i ncluding the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.

Located opposite the University of Nairobi, our hotel is in a cultural hub near the National Museum. It's about a five-minute drive to city-center highlights like Uhuru Park and Kenya Railways Golf Club, a unique nine-hole course crossed by a rail line.

Hotel extras

Convenient location for both sightseeing and business, minutes from the city center
Convenient location for both sightseeing and business, minutes from the city center
Tranquil tropical garden setting with a heated outdoor pool and spa
Unique dining options from the iconic Lord Delamere Terrace to a stylish organic steak house
10 well-appointed meeting spaces, including an elegant ballroom

Hotel location

Fairmont The Norfolk

00200, PO Box 58581
0 NAIROBI
Kenya

GPS:-1.278337, 36.815827

Telephone +254 20 2265555

+254 20 2216796

NAIROBI WILSON AIRPORT

Int. airport 2 - full name

8 km / 4.97 mi

WIL

Int. airport 2 - IATA code

8 km / 4.97 mi

NBO

Int. airport 1 - IATA code

18 km / 11.18 mi

JOMO KENYATTA INTL AIRPORT

Int. airport 1 - full name

18 km / 11.18 mi

Hotel services

Check-in from 12:00 PM - Check out up to 10:00 AM

In summary

On site

Swimming pool
Restaurant
Air conditioning
Wi-Fi
Bar
Meeting rooms

THE T LOUNGE Non contractual photo

This elegant sophisticated social lounge serves snacks, afternoon high tea, coffees, a variety of hot or cold chocolate drinks, cakes, pastries, light refreshments, snacks and sandwiches starting from 8am and continuing for the rest of the day.

TATU RESTAURANT Non contractual photo

Tatu restaurant : "Soon to reopen with a new concept", fill in your email address to be kept informed

LORD DELAMARE TERRACE

All day dining restaurant specializing in Pan African cuisine with a strong Kenyan International focus. The restaurant offers an extensive Breakfast Buffet with live cooking stations, All Day a la carte service offering a wide selection of dishes.

Our accommodation(s)

Many of the 170 rooms and suites at the Fairmont in Nairobi have sliding glass doors leading to private terraces with lush courtyard views. Relax in air-conditioned quarters with plush carpets and furnishings, satellite TV and electric mosquito repellent. Every room has a telephone and telephone directory- direct dialling facilities- a television linked to satellite dish- electrical mosquito repellent and air conditioning. Back-up generators in the hotel allow for 24-hour electricity

Room

Fairmont Queen NS

Max. number of persons: 2
Area: From 26 m² / 279 sq ft

Wireless internet in your room
Mini Bar

Room

Fairmont Twin NS

Max. number of persons: 2
Area: From 26 m² / 279 sq ft

Wireless internet in your room
Mini Bar

Room

Deluxe King NS

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Mini Bar

Room

Deluxe Veranda King NS

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Mini Bar

Room

Deluxe Courtyard King NS

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Mini Bar

Room

Deluxe Courtyard Twin NS

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Mini Bar

Room

Deluxe Courtyard Queen NS

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Mini Bar

Room

Fairmont King NS

Max. number of persons: 2

Wireless internet in your room
Mini Bar

Room

Deluxe Queen NS

Max. number of persons: 2

Wireless internet in your room
Mini Bar

Room

Deluxe Twin NS

Max. number of persons: 3

Wireless internet in your room
Mini Bar

Room

Deluxe Verandah Queen NS

Max. number of persons: 3

Wireless internet in your room
Mini Bar

Room

Deluxe Verandah Twin NS

Max. number of persons: 3

Wireless internet in your room
Mini Bar

Our guest reviews

Exceptional hotel; top-tier service

Megan K Business - 10/4/2022 TripAdvisor review

A wonderful hotel all-around. Warm, accommodating and friendly staff — top-tier service. I’ve stayed at many hotels worldwide and the Fairmont Norfolk staff stand out as truly exceptional. From arranging car services last minute to holding luggage for days while on safari, no request was too much. The hotel is truly stunning as well, and my room was comfortable and clean. I also recommend spending some time in the bar/restaurant! I can’t recommend this hotel enough and very much look forward to returning!

Good stay

Norbert K. Business - 9/29/2022 Confirmed reviews ALL

I love the new look and upholstery. The hotel feels rejuvenated

Good

Anonymous Business - 9/29/2022 Confirmed reviews ALL

Its a great hotel with amazing breakfast. However please clean the air vents for the aircon, and your curtains in the rooms need a update.

Michael M. Couples - 9/29/2022 Confirmed reviews ALL

The room was nice and comfortable and all of the meals were well prepared with a lot of great variety.

The staff made all the difference

Dr D. B. Business - 9/27/2022 Confirmed reviews ALL

Fantastic welcome by the one and only Cornelius Lugonzo, who is an absolute asset to the company. I hope he soon is promoted to Front Office Manager. Exceptional service provided by the following individuals: * At LDT: Liz, Pauline, Lydia, Joseph, Janet, Jane and Ruth * At Cin Cin: Margaret * Room service: Kennedy * Concierge: Jacob, Chris and Sydney

Dear Mr. B., Thank you for taking the time to provide very positive feedback. We are so excited to read your compliments and especially that the team made all the difference and that you appreciated the fantastic welcome and exceptional service by all the team members you have mentioned. They will be delighted to receive your compliments. We have taken note of your comment regarding the WiFi and would like to let you know that we will have an upgrade on our system by the end of this month. We would appreciate if you could reshare your comment on Trip Advisor. This will make each team member very proud as they could share with friends and family. We can’t wait to welcome you back Kind regards, Veronique Delattre - Cluster Director of Operations & Fairmont The Norfolk Team

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

22 reviews 8.9/10 Location
44 reviews 9/10 Room
107 reviews 9.6/10 Service
5 reviews 7.9/10 WiFi
37 reviews 9.5/10 Amenities
22 reviews 9.2/10 Breakfast
15 reviews 9.7/10 Comfort
13 reviews 4.3/10 Value

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Fairmont The Norfolk

Description

Hotel extras

Hotel location

Access and transport

NAIROBI WILSON AIRPORT

WIL

NBO

JOMO KENYATTA INTL AIRPORT

KENYA WILDLIFE SAFARI

MUSEUMS AND GALLERIES

NAIROBI NATIONAL PARK

GIRAFFE CENTRE

Hotel services

THE T LOUNGE Non contractual photo

TATU RESTAURANT Non contractual photo

LORD DELAMARE TERRACE

THE POOL RESTAURANT

CIN CIN WINE BAR Non contractual photo

Pool Non contractual photo

Meetings & Events

Weddings Non contractual photo

Our accommodation(s)

Fairmont Queen NS

Fairmont Twin NS

Deluxe King NS

Deluxe Veranda King NS

Deluxe Courtyard King NS

Deluxe Courtyard Twin NS

Deluxe Courtyard Queen NS

Fairmont King NS

Deluxe Queen NS

Deluxe Twin NS

Deluxe Verandah Queen NS

Deluxe Verandah Twin NS

1937 Suite King NS

Signature Suite King NS

Junior Suite Queen NS

Duplex Suite King NS

Karura Suite Queen NS

Our guest reviews

Web-users rating

Our other establishments nearby

Mövenpick Residences Nairobi

ibis Styles Nairobi Westlands

Mercure Nairobi Upper Hill