Fairmont The Norfolk 5 stars

Customer review rating (ALL Rating) 4.6/5 800 reviews

Best price
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Fairmont The Norfolk - Image 1
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00200, PO Box 58581, 00200 NAIROBI, Kenya

Description

Hotel extras

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic historical Terrace to a stylish organic steak house.

  • 10 well-appointed meeting spaces, including an elegant ballroom

Our accommodation(s)

Hotel location

Fairmont The Norfolk

00200, PO Box 58581
00200 NAIROBI
Kenya

GPS:-1.278337, 36.815827

Telephone
Fax +254 20 2216796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  800 reviews

TripAdvisor Rating  4.5/5  1,625 reviews

Certificate of excellence 2024

Fantastic Experiencfe

TripAdvisor rating 5.0/5

Pioneer34013509024 Couples - TripAdvisor review

Our stay at Fairmont Norfolk was exceptional! The team’s warm hospitality made us feel at home, and they were incredibly helpful with all our questions. The thoughtful honeymoon amenity was the perfect touch. Thank you for making our visit so memorable! We look forward to visiting in the near future - Patricia & Seb

Dear Patricia & Seb, Thank you for your wonderful feedback regarding your recent stay at Fairmont The Norfolk! We are thrilled to hear that our team's hospitality made your experience exceptional and that the honeymoon amenity added a special touch to your visit. Your kind words are truly appreciated, and we look forward to welcoming you back in the near future. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

Excellent experience.

Customer review rating 4.5/5

Kennie T. Solo - Confirmed reviews ALL

I had a wonderful time at Fairmont The Norfolk. It felt like home away from home. Everyone was kind and friendly. Food at the bar and restaurant were just delicious. It made for good memories in Nairobi.

Dear Kennie T., Thank you for your fantastic review! We are thrilled to hear that your experience felt like a home away from home and that our team made a positive impact. Congratulations on achieving a Classic Status with ALL – Accor Live Limitless loyalty programme. As you continue to book with us, you can progress through the other levels with each offering more opportunities for exclusive benefits and rewards. We look forward to welcoming you back again soon for another memorable experience. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont the Norfolk team

Acommodative

TripAdvisor rating 5.0/5

Liz W TripAdvisor review

The check in process was smooth the Receptionist Kanja was very helpful. Accommodation was as expected. I'd like to give a very big thank you to the assistan reservation manager Samson for recommending this stay. Room 710 was amazing spacious and we also the extra bed. Cant wait to be back. Cheers.!!

Dear Liz W, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed a smooth check-in process and that our team, especially Kanja and Samson, contributed positively to your stay. It’s fantastic to know that your Room met your expectations. We look forward to welcoming you back for another amazing experience. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont the Norfolk team

Well located

Customer review rating 5.0/5

Sumayo S. M. Business - Confirmed reviews ALL

It was a good time at fairmont the norfolk its a great place for living also enjoyable and i like it.

Good to stay

Customer review rating 3.0/5

Jane S. M. Business - Confirmed reviews ALL

It was conducive for work, but internet connectivity was very weak and often interrupted my work.

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Other web-users rate our hotel

  • 153 reviews 9.3/10 Location
  • 310 reviews 7.5/10 Room
  • 577 reviews 9.1/10 Service
  • 20 reviews 2.9/10 WiFi
  • 175 reviews 8.6/10 Vibe
  • 98 reviews 9.5/10 Breakfast
  • 83 reviews 7.3/10 Cleanliness
  • 46 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.