Novotel Nairobi Westlands 5 stars

Customer review rating (ALL Rating) 4.6/5 262 reviews

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Novotel Nairobi Westlands - Image 1
Novotel Nairobi Westlands - Image 2
Novotel Nairobi Westlands - Image 3
Novotel Nairobi Westlands - Image 4
Lower Kabete Road, Westlands, 00600 NAIROBI, Kenya

Description

Hotel extras

  • In the heart of Westlands, close proximity to corporate offices and steps away from Sarit Mall

  • Spacious, contemporary rooms & one-bedroom suites

  • Savor 04 international dining venues & bars

  • 13 diverse meeting rooms with natural daylight and a ballroom connected to an enchanted garden

  • Well-equipped fitness centre full of natural light

Our accommodation(s)

Hotel location

Novotel Nairobi Westlands

Lower Kabete Road, Westlands
00600 NAIROBI
Kenya

GPS:-1.25727, 36.80062

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  262 reviews

Customer review rating 5.0/5

Reagan A. Couples - Confirmed reviews ALL

Loved the Brunch, variety offered was admirable, F.O team was exceptionally professional and attentive, well groomed and mannered, Restaurant on L had this connection with us, Bar on the 10th made the cocktails have that touch with their glowing smiles. I felt a sense of belonging with each engagement and am definitely recommending my holidaying colleagues and friends to have their stay within that serenity and beauty.

Dear Reagan, Thank you for your heartfelt and encouraging feedback. We are humbled by your kind words. It\'s wonderful to hear that your experience with us was memorable—from the Front Office and restaurant teams and service touchpoints across the hotel. Your intention to recommend us to your colleagues and friends is the highest compliment we could receive. We can’t wait to welcome you back to our serene corner of Nairobi for another exceptional stay. Warm Regards, Lucy Mwaura

Customer review rating 5.0/5

Abdolreza H. Families - Confirmed reviews ALL

everything perfect

Dear Abdolreza, Thank you for the great feedback. We’re happy to hear that everything was perfect and that you enjoyed our convenient location. It was a pleasure having you with us, and we look forward to welcoming you back soon. Kind Regards, Lucy Mwaura

Customer review rating 5.0/5

Claudia F. D. Business - Confirmed reviews ALL

Had everything I needed in the room.

Dear Claudia, Thank you so much for your wonderful feedback. It\'s fantastic to hear that you had a great stay. Your special mention of Andrew and our food & beverage staff is truly appreciated — we’ll be sure to share your kind words with them. Feedback like yours means a lot to us and motivates the entire team to keep delivering exceptional service. We can’t wait to welcome you back for another memorable stay. Warm Regards, Lucy Mwaura

Customer review rating 5.0/5

Linda K. Families - Confirmed reviews ALL

The hotel is very magical ,the staff very welcoming and professional,especially concierge Stephen and andrew are the best in customer experience! They were wonderful with our family. We will come back for our next family vacation

Dear Linda, Thank you for your patronage. Your compliments about our welcoming and professional team mean a great deal to us—especially your special mention of Stephen and Andrew at the concierge desk. We’re proud to have them on our team and will be sure to pass along your praise. We’re honored to have been part of your family’s trip, and we can’t wait to welcome you back for your next vacation. Kind Regards, Lucy Mwaura

Customer review rating 4.0/5

Jonathan M. Business - Confirmed reviews ALL

It was a good experience and very helpful staff

Dear Jonathan, Thank you for your kind words and for sharing your experience with us. We\'re glad to hear that you had a good stay and that our team made a positive impression. Your feedback means a lot to us and encourages our staff to continue delivering warm and helpful service to all our guests. We look forward to welcoming you back for another enjoyable visit. Kind Regards, Lucy Mwaura

Other web-users rate our hotel

  • 64 reviews 9.6/10 Location
  • 134 reviews 8.5/10 Room
  • 248 reviews 9.4/10 Service
  • 85 reviews 9.5/10 Vibe
  • 50 reviews 8.8/10 Cleanliness
  • 48 reviews 9.1/10 Breakfast
  • 27 reviews 7.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.