Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.
Indulge in the culinary delights of Italy or ascend to new heights at our Indian inspired sky lounge for a vibrant, favorful experience. Unwind by the rooftop pool, offering panoramic views of the city skyline while savoring our handcrafted cocktails. Well-equipped meeting rooms with natural daylight and a ballroom with a large foyer & an outdoor area, offer impeccable standards of service and tradition of hospitality for networking events and family gatherings.
Nestled in Westlands, this new Hotel is easily accessible in 20 mins from Jomo Kenyatta International Airport via the new expressway. Situated in business district the Hotel is steps away from the popular Sarit Mall for shopping & entertainment.
Welcoming and taking care of others is at the very heart of what we do. Our team is genuinely passionate to offer a limitless experience while you embark on a sensory adventure across continents, all within the heart of Nairobi's bustling district.
Fabio Gonsalves, Hotel Management
Hotel extras
In the heart of Westlands, close proximity to corporate offices and steps away from Sarit Mall
Spacious, contemporary rooms & one-bedroom suites
Savor 04 international dining venues & bars
13 diverse meeting rooms with natural daylight and a ballroom connected to an enchanted garden
Well-equipped fitness centre full of natural light
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Superior Room - 1 king bed
, Room 2 :
Superior Room - 2 twin beds
Room
Superior Room - 1 king bed
Photo out of - Superior Room - 1 king bed
Our Superior Room (36m²) features a king bed and a spacious bathroom with walk-in rain shower and refillable bath amenities. Includes tea & coffee facilities, complimentary water, bathrobes, hair dryer, in-room safe and ironing facilities.
Thanks to the modern and intutive design, this 36m² room features two beds of 210x120 each, a workstation, walk-in shower with Elemental Herbology bath amenities. Some rooms feature an option of a connecting king room, perfect for family stays.
Executive Room, Spacious sitting area - 1 king bed
Photo out of - Executive Room, Spacious sitting area - 1 king bed
Enjoy added comfort in the Executive Room (41m²) featuring a king bed and modern bathroom with walk-in rain shower and refillable amenities. Espresso facilities, bathrobes, safe, ironing facilities and complimentary water elevate your stay.
Executive Suite, 1 Bedroom, Living Room - 1 king bed
Photo out of - Executive Suite, 1 Bedroom, Living Room - 1 king bed
Experience elevated comfort in the Executive Suite (63m²) featuring a separate living area and king bedroom. Includes a walk-in rain shower with refillable amenities, espresso facilities, mini fridge, bathrobes, safe and ironing facilities.
Photo out of - Deluxe Suite, 1 Bedroom, Living Room - 1 king bed
The Deluxe Suite (75m²) blends spacious living with a separate lounge and king bedroom. Relax with a walk-in rain shower, bathtub and refillable amenities, enhanced by espresso facilities, in-room refreshments and refined comfort touches.
Access:
7 km / 4.35 mi1 hrs
30 min walk / 25 min drive
Page out of
Karen Blixen Museum
Museums
Access:
17.8 km / 11 mi3 hrs
15 min walk / 55 min drive
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Karura Forest
Wood/forest
Access:
6.4 km / 3.97 mi2 hrs
4 min walk / 12 min drive
Ngong Forest Sanctuary
Wood/forest
Access:
11.8 km / 7.3 mi2 hrs
30 min walk / 50 min drive
Nairobi National Park
National park
Access:
12.9 km / 8.01 mi2 hrs
36 min walk / 23 min drive
Giraffe Centre
Park
Access:
21 km / 13.04 mi4 hrs
12 min walk / 37 min drive
Page out of
Westlands Masai Market
Shopping district
Access:
900 m / 0.56 mi9 min walk / 4 min drive
Westgate Mall
Shopping centre/mall
Access:
1.1 km / 0.68 mi5 min walk / 3 min drive
Sarit Centre Shopping Mall
Shopping centre/mall
Access:
1.2 km / 0.75 mi15 min walk / 5 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
347 rooms
9 rooms for people with reduced mobility
35 family rooms
17 connecting rooms
347 non-smoking rooms
10 floors
Languages spoken at the hotel
English
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Laundry / Valet Services
Dry cleaning / Ironing
Laundry / Valet Services
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High Speed WiFi
Additional charge
WiFi at the hotel
Additional charge
WiFi in the communal areas
Additional charge
Air conditioning
Desk equipment available
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Safe deposit box at reception
Additional charge
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Pets
Pets allowed
At Novotel Nairobi Westlands, we welcome families, pet lovers, and their furry friends, including canine companions. Our cozy pet-friendly rooms feature comfy pet beds, food & water containers, and fun toys. Pets under 13KGs with up-to-date vaccinations are welcome. For a small fee, pets can enjoy designated areas excluding dining spaces. Pets must be on a leash. Contact us for a complete pet policy. Create unforgettable memories with your pets at our welcoming hotel.
Catering
2 Restaurants
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
14 Meeting rooms
Family
Babysitting on request
Babysitting on request
Services for children
Children''s Club for 0 to 3 years
Children''s Club for 3 to 6 years
Board games available
Play area
Well-being
Outdoor Swimming Pool
Outside
On site
Fitness Center
On site
Page 1 out of 1, Restaurant 1 :
GEMMA'S CUCINA ITALIANA
, Restaurant 2 :
SOCIAL HUB
GEMMA'S CUCINA ITALIANA
Photo out of - GEMMA'S CUCINA ITALIANA
Experience authentic Italian cuisine where Mediterranean flavours take centre stage. Open daily from 6:30 AM to 10:30 PM, enjoy thoughtfully prepared dishes in a warm, relaxed setting designed for everything from easy breakfasts to memorable dinners.
Cooking style
Italian
Capacity
160
Accessibility
Accessible service
Lower Kabete Road, Westlands, 00600 Nairobi, Kenya
Experience authentic Italian cuisine where Mediterranean flavours take centre stage. Open daily from 6:30 AM to 10:30 PM, enjoy thoughtfully prepared dishes in a warm, relaxed setting designed for everything from easy breakfasts to memorable dinners.
SOCIAL HUB
Photo out of - SOCIAL HUB
Social Hub is a relaxed, contemporary space for unhurried mornings, easy catch-ups and laid-back afternoons. Enjoy a late breakfast, thoughtfully prepared favourites or your latest sports action in a warm, inviting setting.
Cooking style
Cafe
Capacity
40
Accessibility
Accessible service
Lower Kabete Road, Westlands, 00600 Nairobi, Kenya
Social Hub is a relaxed, contemporary space for unhurried mornings, easy catch-ups and laid-back afternoons. Enjoy a late breakfast, thoughtfully prepared favourites or your latest sports action in a warm, inviting setting.
Page out of
TRUNK & TANDOOR
Photo out of - TRUNK & TANDOOR
Ascend to new heights at our Indian-inspired gastro bar, where vibrant spices, bold flavours and striking surroundings come together. Open daily from 3:00 PM to 1:00 AM, with the kitchen closing at 10:00 PM, T&T sets the scene for memorable evenings.
Ascend to new heights at our Indian-inspired gastro bar, where vibrant spices, bold flavours and striking surroundings come together. Open daily from 3:00 PM to 1:00 AM, with the kitchen closing at 10:00 PM, T&T sets the scene for memorable evenings.
ROOFTOP POOL & BAR
Photo out of - ROOFTOP POOL & BAR
Unwind at our rooftop poolside restaurant with sweeping city views, continental favourites, refreshing cocktails and bubbles. A vibrant yet cosy setting made for slow afternoons, sunset moments and relaxed evenings above the city.
Unwind at our rooftop poolside restaurant with sweeping city views, continental favourites, refreshing cocktails and bubbles. A vibrant yet cosy setting made for slow afternoons, sunset moments and relaxed evenings above the city.
Breakfast
Photo out of - Breakfast
Get a head start of your day with a sumptuous breakfast spread. Choose from a variety of international and local cuisines comprising with healthy options curated for you.
Buffet
Because great days always start with a good breakfast. Stock up on treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Hot Breakfast
Cold breakfast
Restaurant
Gemma's Kitchen
Get a head start of your day with a sumptuous breakfast spread. Choose from a variety of international and local cuisines comprising with healthy options curated for you.
Pool
Photo out of - Pool
Indulge in a refreshing swim in a crystal-clear pool or bask in the sun as you relax in our outdoor oasis.
Outdoor Swimming Pool
Indulge in a refreshing swim in the temperature-controlled, crystal-clear pool or bask in the sun as you relax in our outdoor oasis.
Opening hours
Monday
-
-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
At your disposal
Shower
Indulge in a refreshing swim in a crystal-clear pool or bask in the sun as you relax in our outdoor oasis.
Fitness center
Photo out of - Fitness center
Elevate your fitness journey, equipped with state-of-the-art cardio and weight-training machines. Whether you're a hotel guest or a member, discover a range of activities for your unique experience.
Fitness Center
Elevate your fitness journey, equipped with state-of-the-art cardio and weight-training machines. Whether you're a hotel guest or a member, discover a range of activities for your unique experience.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Treadmill
Fitness machines
Cross trainer
Towels available
Elevate your fitness journey, equipped with state-of-the-art cardio and weight-training machines. Whether you're a hotel guest or a member, discover a range of activities for your unique experience.
In Balance Spa
Photo out of - In Balance Spa
Additional charge
Explore relaxing body treatments and massages at our Spa for a peaceful wellness experience.
Lucy the manager helped me to get breakfast when they had already closed the resturant plus allowing late check out
Dear Rose S.,
Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our hotel clean and hospitable, and that Lucy provided excellent service. Your feedback regarding our team’s efforts to accommodate guests is truly appreciated.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.5/5
Pooja D. B.
Families
-
Confirmed reviews ALL
Stay was comfortable
Dear Pooja D. B.,
Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.5/5
Momoh M.
Solo
-
Confirmed reviews ALL
the hospitality of the staff was really good
Dear Momoh M.,
Thank you for your positive feedback regarding our location and the hospitality of our staff. We are delighted to know that your experience met your expectations, and we hope to welcome you back in the future for another enjoyable stay.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Ning Z.
Couples
-
Confirmed reviews ALL
Nice location, only couple minutes walking to malls.
Dear Ning Z.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Andrew C.
Business
-
Confirmed reviews ALL
I loved the Ambience, food, cleanless, accessibility , beauty of the place
Dear Andrew C.,
Thank you for your kind words regarding your stay at Novotel Nairobi Westlands. We are delighted to hear that you enjoyed the ambiance, food, cleanliness, and accessibility of our hotel. Your feedback is greatly appreciated.
Best regards,
Novotel Nairobi Westlands
Dear Rose S.,
Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our hotel clean and hospitable, and that Lucy provided excellent service. Your feedback regarding our team’s efforts to accommodate guests is truly appreciated.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.5/5
Pooja D. B.
Families
-
Confirmed reviews ALL
Stay was comfortable
Dear Pooja D. B.,
Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.5/5
Momoh M.
Solo
-
Confirmed reviews ALL
the hospitality of the staff was really good
Dear Momoh M.,
Thank you for your positive feedback regarding our location and the hospitality of our staff. We are delighted to know that your experience met your expectations, and we hope to welcome you back in the future for another enjoyable stay.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Ning Z.
Couples
-
Confirmed reviews ALL
Nice location, only couple minutes walking to malls.
Dear Ning Z.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Andrew C.
Business
-
Confirmed reviews ALL
I loved the Ambience, food, cleanless, accessibility , beauty of the place
Dear Andrew C.,
Thank you for your kind words regarding your stay at Novotel Nairobi Westlands. We are delighted to hear that you enjoyed the ambiance, food, cleanliness, and accessibility of our hotel. Your feedback is greatly appreciated.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.0/5
Ivan P.
Business
-
Confirmed reviews ALL
All was very good people are nice and hotel is very clean and a has a nice look and design, only small issue i had was the Fridge did not work properly in the room for a day and a half, luckily it was replaced but the maintenance left the new fridge next to the bed for it to run and advised it will replace it with the old one that was still in the cabinet but never came back to do so.
Dear Ivan P.,
Thank you for taking the time to share your feedback regarding your recent stay at Novotel Nairobi Westlands. We are delighted to hear that you enjoyed the spaciousness of your room, as well as the hotel's design and cleanliness. It is also great to know that our team contributed positively to your experience.
We sincerely apologize for the inconvenience you encountered with the fridge in your room. While we strive to ensure that all amenities are functioning optimally, your experience highlights an area where we can improve our service. Please be assured that your comments regarding the maintenance follow-up will be reviewed to enhance our procedures.
We appreciate your understanding and hope to welcome you back in the future for another enjoyable stay.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Shahnavaz F. H.
Couples
-
Confirmed reviews ALL
everything was perfect, room size, hygiene, restaurant, breakfast, service. extremely satisfied, walking distance from sarit centre & westgate mall
Dear Shahnavaz F. H.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations, hygiene, and services to your satisfaction. We look forward to welcoming you back in the future.
Kind regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Sahil B.
Families
-
Confirmed reviews ALL
The stay was cozy, the same what is expected of a city hotel. Both the restaurants are really good and have good options. Breakfast spread was decent.
Dear Sahil B.,
Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, cozy accommodations, and dining options. Your insights regarding the breakfast spread are valuable to us. We look forward to welcoming you again.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Donataritha K. K.
Solo
-
Confirmed reviews ALL
Very attentive staff members. Breakfast is great and has a heated pool and a good gym.
Dear Donataritha K. K.,
Thank you for your kind words regarding our attentive staff, breakfast offerings, and amenities. We are delighted to know that you enjoyed your stay and appreciated our facilities. Your feedback is greatly valued, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 2.0/5
Valentine B.
Business
-
Confirmed reviews ALL
Many participants of the conference had food poisoning
Dear Valentine B.,
Thank you for sharing your feedback. We take concerns regarding food safety very seriously and will escalate the matter to the relevant teams for thorough review. We also appreciate your comments regarding Wi-Fi accessibility and connection speed, which will be shared with the relevant department for assessment and improvement. We regret that your experience did not meet your expectations and appreciate you bringing these concerns to our attention.
Best Regards,
Novotel Nairobi Westlands
Customer review rating 4.0/5
Joseph G. O.
Business
-
Confirmed reviews ALL
Good
Dear Joseph G. O.,
Thank you for your kind words regarding your stay with us. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 4.5/5
Zunzo E. M.
Business
-
Confirmed reviews ALL
The staff were always ready to assist and they all greet ypou when you meet. The room I had was very clean ansd spacious
Dear Zunzo E. M.,
Thank you for your kind words regarding your stay. We are delighted to hear that our staff provided excellent service and that you found your room to be clean and spacious. Your feedback is greatly appreciated.
Best Regards,
Novotel Nairobi Westlands
Customer review rating 4.0/5
Christopher G.
Business
-
Confirmed reviews ALL
Customer centric service. Keep it up
Dear Christopher G.,
Thank you for your positive feedback regarding the comfort and customer-centric service you experienced. We appreciate your recognition and will continue to strive for excellence in all aspects of our service.
Best Regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Tendai M.
Business
-
Confirmed reviews ALL
The rooms are spacious, with good wards and very good bathroom. Even the food was so good.
Dear Tendai M.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spacious rooms, the quality of the bathroom, and the food. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 3.0/5
Donna J. S.
Solo
-
Confirmed reviews ALL
The staff were very kind and tried to be helpful but the air conditioning did not work for most of my stay, a light bulb went out and another light flickered constantly.
The specials at the restaurant were all 2 for 1 which is not useful to a solo traveller.
I am disabled and an excursion was arranged with many stairs. Also the driver told me near the end of the trip he wanted cash which I did not have with me so I had to take a cash advance on my credit card which is expensive.
Dear Donna J. S.,
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our staff's efforts to assist you during your visit. However, I regret to learn about the discomfort caused by the air conditioning issues and the lighting problems you encountered. Our maintenance team is typically dedicated to ensuring such matters are promptly addressed for our guests' comfort.
Regarding the restaurant offerings, I understand your concern about the specials not catering to solo travelers. We value your input as we continuously strive to improve our services. I also apologize for the inconvenience you faced during your excursion and the unexpected cash request from the driver. We aim to provide a seamless experience for all our guests, and your comments will be taken into consideration.
Thank you once again for your feedback.
Sincerely,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Kafayat O. R.
Business
-
Confirmed reviews ALL
Service was top notch,customers services is 10/10.
Dear Kafayat O. R.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our service exemplary and customer service outstanding. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Rose M.
Business
-
Confirmed reviews ALL
I had a wonderful experience at Novotel Nairobi Westlands,the hotel offers a comfortable welcoming atmoshere and I truly appreciate the hospitality and service.
Its conveniently located near major mores for shopping and working disatance,i really enjyoyed my stay
Dear Rose M.,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at Novotel Nairobi Westlands and appreciated our comfortable rooms, delicious food, welcoming atmosphere, and attentive service. It’s lovely to know that our convenient location added to your experience. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!
Sincerely,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Somdip D.
Couples
-
Confirmed reviews ALL
I had a very good time, and i have been coming back to this hotel for past 3 years now. Customer satisfaction is their priority.
Dear Somdip D.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our facilities well maintained and our staff well groomed. It is rewarding to know that our efforts towards customer satisfaction have made your experiences enjoyable over the past three years. We look forward to welcoming you back for many more memorable stays.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Kumba M. N.
Business
-
Confirmed reviews ALL
I had a glorious time. Security was 100 percent.
Dear Kumba M. N.,
Thank you for your positive feedback. We are delighted to hear that you had an amazing stay and felt secure during your time with us. Your satisfaction is our priority, and we look forward to welcoming you back.
Best regards,
Novotel Nairobi Westlands
Customer review rating 5.0/5
Martha N.
Business
-
Confirmed reviews ALL
May stay was extremely well. I have enjoyed my stay. I love the room as well as the food.
Dear Martha N.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed both your room and the dining experience. Your feedback is greatly appreciated.
Best regards,
Novotel Nairobi Westlands
Web-users rating
Other web-users rate our hotel
224 reviews9.4/10Location
486 reviews8.6/10Room
838 reviews9.1/10Service
13 reviews8.9/10WiFi
194 reviews8.1/10Cleanliness
166 reviews9.2/10Breakfast
50 reviews9.9/10Wellness Area
25 reviews9.2/10Bar
47 reviews9.5/10Location
142 reviews8.8/10Room
236 reviews9.2/10Service
7 reviews8.4/10WiFi
54 reviews8/10Cleanliness
33 reviews9.2/10Breakfast
10 reviews9.8/10Wellness Area
21 reviews9.4/10Location
35 reviews8.6/10Room
63 reviews9.2/10Service
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10 reviews9.1/10Vibe
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Frequently asked questions
Novotel Nairobi Westlands is located at Lower Kabete Road, Westlands, 00600 Nairobi, Kenya. We are situated in the Westlands business district, a 5-minute walk from Sarit Mall and 20 minutes from Jomo Kenyatta International Airport via the expressway. Nairobi Station is 7 km away.
Novotel Nairobi Westlands offers 347 rooms and suites, including:
Superior Room with 1 king bed or 2 twin beds
Executive Room with a king bed and sitting area
Executive and Deluxe Suites
Presidential Suite with 3 bedrooms and forest views
Novotel Nairobi Westlands offers a variety of amenities to enhance your stay:
High-speed Wi-Fi and laundry for an additional fee
Buffet breakfast for an additional fee
Air conditioning, satellite TV, and wheelchair accessibility
Heated outdoor pool and Fitness center
Spa treatments for an additional fee
Gemma's Cucina Italiana, Social Hub, Trunk & Tandoor, and Rooftop Pool & Bar
Concierge, meeting rooms, and wedding venues
Pet-friendly rooms
Novotel Nairobi Westlands features Gemma's Cucina Italiana and Social Hub, open from 6:30 am to 10:30 pm. You can also visit Trunk & Tandoor from 3 pm to 1 am or our Rooftop Pool & Bar from 8 am to 11 pm. We offer a daily breakfast buffet, room service, and diverse menus including halal and gluten-free options.
At Novotel Nairobi Westlands, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Nairobi Westlands regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Nairobi Westlands using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Novotel Nairobi Westlands, pets are allowed for an additional fee. We provide cozy pet beds and toys for your companions under 13KGs.
Novotel Nairobi Westlands offers 13 diverse meeting rooms with natural daylight and a ballroom for up to 300 guests. Each space is well-equipped to support your professional needs.
We would be delighted to host your wedding or event at Novotel Nairobi Westlands, featuring a ballroom with a large foyer and an enchanted garden. Our spaces can accommodate up to 300 guests for meetings or 210 for banquets.
Novotel Nairobi Westlands is a wheelchair-accessible hotel featuring 9 rooms for people with reduced mobility. These accommodations include bathrooms with grab bars and roll-in showers for your convenience.
Yes, Novotel Nairobi Westlands allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Novotel Nairobi Westlands, you can easily visit these attractions on foot:
Sarit Centre - 5 minute walk
Westgate Mall - 5 minute walk
Westlands Masai Market - 9 minute walk
At Novotel Nairobi Westlands, our Spa offers a peaceful wellness experience with relaxing body treatments and massages for an additional fee. You can also enjoy our tea room and shop during your visit.
Novotel Nairobi Westlands features a Rooftop Pool & Bar with panoramic city views, open daily from 8:00 AM to 11:00 PM. You can also visit Trunk & Tandoor, our Indian-inspired sky lounge, which welcomes everyone to enjoy unforgettable evenings from 3:00 PM to 1:00 AM.
At Novotel Nairobi Westlands, business travellers can enjoy:
13 meeting rooms with natural daylight
High-speed Wi-Fi and in-room business desks
Breakfast from 6:30 AM
Proximity to corporate offices
Accor Live Limitless
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
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