Mövenpick Nairobi Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 1,972 reviews

Best price
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Mövenpick Nairobi Hotel & Residences - Image 1
Mövenpick Nairobi Hotel & Residences - Image 2
Mövenpick Nairobi Hotel & Residences - Image 3
Mövenpick Nairobi Hotel & Residences - Image 4
Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853, 00606 NAIROBI - Westlands District, Kenya

Description

Hotel extras

  • Spacious rooms

  • Convenient location in Westlands

  • Safe Hotels Premium, Green Globe & HACCP Certified property.

  • Revolving restaurant with a 360-degree city view

  • Ballroom, meeting rooms, and exhibition hall

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin

Photo out of - Superior Twin

If you're looking for a home from home, our Superior Rooms will provide just that. The elegant spaces offer fantastic vistas of the city as well as spacious comfortable living. The rooms have twin beds.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 46 m² / 495 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 46 m² / 495 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View or Pool side
See availabilities

Suite

Suite 1 Bedroom

Photo out of - Suite 1 Bedroom

Enjoy a stylish 1 Bedroom Suite decorated in tranquil, earthy tones, featuring a king-size bed, separate living room, and Executive Lounge access. Ideal for business Travellers, long stays, and families. Sleeps up to 3 adults or 2 adults and 1 child.

  • Views:

    Pool side

Max. number of persons
3
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Located on the 13th floor guests staying in the Presidential Suite will enjoy excellent views of the pool and surrounding areas. It includes a king bed, a twin bed and a separate living room, an office and a kitchen.

  • Views:

    City View or Patio or Pool side

  • Most of the accommodation:

    Fireplace

Max. number of persons
4
Area
From 193 m² / 2077 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Studio

Family 2 Beds

Photo out of - Family 2 Beds

Our spacious Family Room includes two adjoining rooms with a king-size bed and twin beds. This is an ideal location for families where parents can stay in a room connected to the children in the other. The room offers a helpful kitchenette.

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

Residence 2 Beds

Photo out of - Residence 2 Beds

The spacious two-bedroom apartment is tastefully decorated in warm and neutral tones. It includes a living room, a dining area, 2 bedrooms with king and twin bed and a fully kitted kitchen. It accommodates a maximum of 4 guest and is naturally ventilated

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Nairobi Hotel & Residences

Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853
00606 NAIROBI - Westlands District
Kenya

GPS:-1.261216960053252, 36.80492869797103

Telephone
Fax +254 709 548003

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 275 rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • 24 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Portuguese
  • Russian
  • Swedish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Entertainment

  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

19 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

Hotel Pool

  • Outside
  • On site

Hotel gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 400 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.2 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

BALUBA

Photo out of - BALUBA

Baluba offers varied cuisine and sumptuous flavors of the world. Enjoy mouthwatering delicacies at buffets and live cooking stations, complemented with an à la carte menu. Indulge in specialties from Africa, Asia, and Europe at our themed buffets.

Cooking style
International
Capacity
131
Accessibility
Accessible service
Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853, 00606 Nairobi - Westlands District, Kenya
Telephone +254 709 548180
Menu PDF
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 4500 USD 4500 USD

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Baluba offers varied cuisine and sumptuous flavors of the world. Enjoy mouthwatering delicacies at buffets and live cooking stations, complemented with an à la carte menu. Indulge in specialties from Africa, Asia, and Europe at our themed buffets.

Kijani Bar is the perfect place for entertaining guests or unwinding after a long day. Sip on signature cocktails and savor light snacks in elegant surroundings with huge TV screens and an elegant fireplace for the cooler months.

Help yourself to the good life at Mövenpick Hotel & Residences Nairobi. From sunny pool days to indulgent spa time, energizing workouts to immersive cultural experiences, we invite you to take it all in during your stay at our 5-star hotel in Nairobi

https://spabyxenaxia.com/

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,972 reviews

Customer review rating 4.5/5

Ceasar E. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Purity M. M. Business - Confirmed reviews ALL

Dear Purity, Thank you for your kind feedback regarding your comfortable stay and our friendly staff. We appreciate your suggestion regarding the responsiveness of our reception team to phone calls, especially during emergencies. Your input is valuable to us as we strive to enhance our services. Kind regards, Fridah Kariuki Front Office Manager

Customer review rating 4.0/5

Nino K. Business - Confirmed reviews ALL

Dear Nino , Thank you for your positive feedback regarding your stay. We are pleased to hear that you had a nice experience at our hotel. We have taken note of the need for an upgrade forthe car that facilitated your transfer, for improvement purposes. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Shashikala L. Business - Confirmed reviews ALL

Dear Shashikala , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and enjoyed your time. We look forward to welcoming you back for another wonderful experience. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Daniel T. N. L. Couples - Confirmed reviews ALL

Dear Daniel , Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your experience comfortable. Our team works hard to ensure a pleasant environment for all our guests. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 5.0/5

Esther F. G. Business - Confirmed reviews ALL

Truly one of the best places I have stayed. Spacious room, very well maintained, excellent food, warm and cordial staff…truly blessed to have had the opportunity to stay here. Continue to keep up the good work.

Customer review rating 3.5/5

Helen M. W. Business - Confirmed reviews ALL

I was here for a conference and the hotel delivers conferences very well. Though a number of us found the hotel had over booked and there were not rooms available on check in. This was despite being charged extra to ensure an early check in. Therefore a nearby hotel had to be used for accommodation. The rooms were comfortable and the food was good and a varied selection. If you get a room I would recommend it for work.

Customer review rating 4.5/5

Ceasar E. Business - Confirmed reviews ALL

I had an early check-in following my arrival at the hotel and was warmly assisted by Deborah from Client Relations. She was incredibly helpful during check-in and continued to provide great support throughout my stay. The icing on the cake was the wonderful surprise of being upgraded to a suite. Thank you for making my stay such a pleasant one!

Customer review rating 5.0/5

Mark H. Business - Confirmed reviews ALL

Very nice room, plenty of space. Good food. Good location. Nice facilities

Customer review rating 5.0/5

Purity M. M. Business - Confirmed reviews ALL

Friendly staff. Just one suggestion to ensure the reception team respond to the phone calls because it can be and emergency..

Dear Purity, Thank you for your kind feedback regarding your comfortable stay and our friendly staff. We appreciate your suggestion regarding the responsiveness of our reception team to phone calls, especially during emergencies. Your input is valuable to us as we strive to enhance our services. Kind regards, Fridah Kariuki Front Office Manager

Customer review rating 4.0/5

Nino K. Business - Confirmed reviews ALL

Overall it was a nice stay.

Dear Nino , Thank you for your positive feedback regarding your stay. We are pleased to hear that you had a nice experience at our hotel. We have taken note of the need for an upgrade forthe car that facilitated your transfer, for improvement purposes. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Shashikala L. Business - Confirmed reviews ALL

Had a wonderful 5 night stay. The rooms were comfortable and nice.

Dear Shashikala , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and enjoyed your time. We look forward to welcoming you back for another wonderful experience. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Daniel T. N. L. Couples - Confirmed reviews ALL

Comfortable Stay

Dear Daniel , Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your experience comfortable. Our team works hard to ensure a pleasant environment for all our guests. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Iddadura C. D. Z. Solo - Confirmed reviews ALL

Good friendly and supportive staff. The WiFi connection is not available in the corridor areas outside the apartment.

Dear Iddadura , Thank you for your kind feedback regarding your comfortable stay and our supportive staff. We acknowledge your concerns about the WiFi connectivity in the corridor areas and appreciate your input as it helps us enhance our services. Best Regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Ole R. P. Business - Confirmed reviews ALL

All good.

Dear P., Thank you for your kind feedback. We are pleased to hear that your stay with us was perfect for your cricket group, and we appreciate your positive remarks. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 5.0/5

Moses M. N. Friends - Confirmed reviews ALL

I have been into this hotel multiple times and I have never regretted.My stay moves very fast and I wish there were more days left .From food to laundry to room services , everything perfect and timely.Can recommend to any person who loves good services .The rooms are well made and spacious .

Dear Moses , Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you appreciate our strategic location, timely services, and the quality of our rooms. Your kind words about our food and laundry services are especially gratifying. We look forward to welcoming you back for an even longer stay in the future. Best Regards, Fridah Kariuki Front Office Manager

Customer review rating 5.0/5

Joseph A. Business - Confirmed reviews ALL

It was my second time staying at the hotel was there in 2024 and this time, good reception

Dear Joseph , Thank you for your positive feedback. We are delighted to hear that you enjoyed our spacious rooms and diverse buffet breakfast, including traditional options. We are also glad that you were happy with our ample parking. The concern on parking pass for the Basement Parking will be looked into for future consideration. It is always rewarding to welcome returning guests, and we appreciate your continued trust in us. Warm regards, Fridah Kariuki Front Office Manager

Customer review rating 4.5/5

Austin O. Business - Confirmed reviews ALL

Wonderful

Dear Austin , Thank you for your kind words. We are delighted to hear that you had a fantastic experience at our hotel. Your feedback is truly valued, and we look forward to welcoming you back in the future. Best regards, Fridah Kariuki Front Office Manager

Customer review rating 5.0/5

Rossella D. M. Business - Confirmed reviews ALL

I had a great stay at this hotel, staff was extremely kind, very good food and very comfortable big rooms.

Dear Rossella, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our comfortable accommodations, the quality of our food, and the kindness of our staff. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 5.0/5

Harsha J. Business - Confirmed reviews ALL

I had a wonderful experience at this hotel. Right from reserving the room to the checkout process, everything was handled perfectly by the staff. The airport transfers were great and punctual. The room was quite big and comfortable. The housekeeping was top-notch; they never disappoint. Every little thing about this hotel was perfect. Thank you for providing such a memorable experience.

Dear Harsha, Thank you for your kind words and for taking the time to share your experience at Mövenpick Nairobi Hotel & Residences. We are delighted to hear that you found our staff attentive and that your stay met your expectations. It is gratifying to know that our housekeeping team and the airport transfer service contributed positively to your visit. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back for another memorable experience in the future. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 5.0/5

Vincent K. R. Couples - Confirmed reviews ALL

Outstanding Customer service from reception to housekeeping. Excellent and clean rooms. If you are looking for a nice and comfy place to stay.This is a place to be.

Dear Vincent, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our warm welcome and found our customer service to be outstanding. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 4.5/5

Vladislav P. A. Solo - Confirmed reviews ALL

I liked the food , staff professionalism and hotel location.

Dear Vladislav, Thank you for your kind words regarding the ambience, food, and professionalism of our staff. We are delighted to hear that you enjoyed your stay and appreciated our prime location. Your feedback is invaluable to us. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 5.0/5

Aarti V. Families - Confirmed reviews ALL

Very well situated and great service.

Dear Aarti, Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our location convenient and our service exemplary. Your positive feedback is greatly appreciated and inspires our team to continue delivering exceptional experiences. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 4.5/5

Mary T. H. Couples - Confirmed reviews ALL

I enjoyed staying at Movenpick however I did not like the shower. The water would turn from cold to boiling hot so had to do the shower dance not to burn myself. Everything else about the room was nice. Like the size and the closet area to hold the luggage. Only issue was the shower. Was in room 1013 so maybe have a look at the plumbing.

Dear Mary, Thank you for sharing your experience at Mövenpick Nairobi Hotel & Residences. I am pleased to hear that you enjoyed the room's size and amenities. However, I regret to learn about the inconsistency with the shower temperature. Your feedback is valuable, and I have noted your concerns regarding the plumbing in room 1013 for future consideration. We strive to ensure a comfortable stay for all our guests, and your insights help us in this mission. Best regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Other web-users rate our hotel

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