Mövenpick Residences Nairobi

Customer review rating 4.5/5 1,916 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mövenpick Residences Nairobi
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Hotel extras

  • Panoramic views of Nairobi

  • Convenient location in Westlands

  • Swimming pool, spa, and health club

  • Revolving restaurant with a 360-degree views

  • Ballroom, meeting rooms, and exhibition hall

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Business center with support staffPaying
Information message

Hotel location

Mövenpick Residences Nairobi

Mkungu Close, Westlands
off Parklands Road, Nairobi
P.O Box 49719
00100
nairobi
kenya

Tel: +25470954800

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOMO KENYATTA INTERNATIONAL APT At 20km / 12.43 miles

GPS :-1.2683, 36.801

Our accommodation(s)

Spacious, with true African flavour, our 276 rooms, suites and residences offer premium accommodation in Westlands. Superior, Deluxe and Executive Rooms and Suites come with a mixture of city or pool views. All guaranteed to wow our guests.

Superior King

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior King Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

THE VIEW

Type of cuisine: Mediterranean

Relish the best 360-degree views in Nairobi at this revolving restaurant with its panoramic skyline vistas and a variety of Mediterranean and brand Signature dishes from Switzerland for lunch or dinner.

BALUBA

Type of cuisine: International

Baluba offers varied cuisine and sumptuous flavors of the world. Enjoy mouthwatering delicacies at buffets and live cooking stations, complemented with an à la carte menu. Indulge in specialties from Africa, Asia, and Europe at our themed buffets.

KIJANI BAR

Non contractual photo

Kijani Bar is the perfect place for entertaining guests or unwinding after a long day. Sip on signature cocktails and savor light snacks in elegant surroundings with huge TV screens and an elegant fireplace for the cooler months.

La Mesa Bar & Restaurant

Non contractual photo

Don't miss happy hour at La Mesa and enjoy deals on selected cocktails, house wines and local beers as well as our special three-for-two tapas offer.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,033

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mövenpick Residences Nairobi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,916 reviews

tripadvisor

TripAdvisor Rating 4.5/5

285 reviews

Was great for me,I enjoyed

Customer review rating 4.5/5

Amani J. Friends - 24/10/2020 Confirmed reviews ALL

Your workers are extremely sharp and customer oriented

Dear Amani, Thank you for taking your time to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying with us. We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.

Well located, comfortable rooms

Customer review rating 4.5/5

Anonymous Business - 21/10/2020 Confirmed reviews ALL

Rooms were clean and comfortable

Dear Karita, We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We look forward to hosting you again in the near future. Yours Sincerely, Carol-Front Office Manager.

Good stay

Customer review rating 4.5/5

Marrion Solo - 15/10/2020 Confirmed reviews ALL

I always have a good experience with you guys

Dear Mary, We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We will let Grace know that she made a positive impact on your stay, am sure she will be happy to learn that you recognized her. We look forward to hosting you again in the near future. Yours Sincerely, Carol-Front Office Manager.

Good stay

Customer review rating 4.5/5

Salo Business - 15/10/2020 Confirmed reviews ALL

Limited in room food service and reception staff must have full information on earning points and its relation to airlines and not just accor

Dear Salwa, We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residences Nairobi. We would like to sincerely apologize for not meeting your expectations in terms of in room service. We have shared your feedback with our food and beverage manager to look in to that. We are sorry that our front desk team could not give you substantial information regarding our loyalty programme. Kindly send me your ALL queries through my email ca… and I promise to respond with all the information that you need. Looking forward to host you soon. Yours Sincerely, Carol-Front Office Manager.

My best so far

Customer review rating 4.5/5

Martin Couples - 13/10/2020 Confirmed reviews ALL

My best stay in a hotel ever, the ambience and customer care is the best, you have the best and most courteous staff as well

Dear Martin, Thank you for the time you spent to share your feedback on your recent stay at Movenpick Hotel and Residences Nairobi, to be considered as one of the best hotels you stayed at is certainly high praise. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We look forward to hosting you soon. Yours Sincerely, Carol-Front Office Manager.

The hotel is allocated in good neighborhood to shopping centers

Customer review rating 4.5/5

Tong A. Couples - 10/10/2020 Confirmed reviews ALL

It was good in staying at Movenpick, the is click and the services are good

Dear Tong Deng, Thank you for the time you spent to share your feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We look forward to hosting you soon. Yours Sincerely, Carol-Front Office Manager.

Well located

Customer review rating 4.5/5

Raghavan Business - 07/10/2020 Confirmed reviews ALL

Hotel is located in good location and easy accessible to malls and restaurants. Staffs are friendly and clean hotel.

Dear Raghavan, Thank you very much for sharing this great review of your recent stay at Movenpick Hotel and Residences Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.

Both

Customer review rating 4.5/5

Loxly E. Friends - 06/10/2020 Confirmed reviews ALL

The room was crystal clean and spacious. The bed very comfortable. The reception and receptionist were excellent.

Dear Loxly, Thank you very much for taking your time to share this great review of your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. Thank you for your feedback regarding water and dental kit in the rooms. We normally provide two bottles of water in the room with compliments. Dental kits are available on request. I will share your feedback with the senior management to consider placing them in the rooms. Thank you for the feedback and we look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.

best location combined with making you feel home away from home

TripAdvisor rating 4.5/5

alexanderspiro Business - 03/10/2020 TripAdvisor review

the very friendly staff goes the extra Mile. In case you need any additional wishes/requests such as preparing the gym for you as per CORONA Standard Operating Procedure, go to reception and book your time. Consider it done! I felt safe and well taken care of - Fantastic experience!

Dear Mr. Spiro, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoy staying with us and feel safe during this pandemic. On the other hand, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, I will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you for being one of our most loyal guests. Best Regards, Mehdi Morad General Manager.

Fantastic stay

Customer review rating 4.5/5

Rahab N. M. Families - 01/10/2020 Confirmed reviews ALL

It was an amazingly breathtaking experience....the staff are very friendly the place is heavenly ....I enjoyed every moment I spend there ..

Dear Rahab, Thank you very much for sharing this great review of your recent stay at Movenpick Hotel and Residences Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. I am happy to learn that I made your stay comfortable. We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.
Customer review rating 4.5/5

Mahesh C. Business - 26/09/2020 Confirmed reviews ALL

Absolutely no complaints..

Dear Mahesh C., We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We look forward to hosting you again in the near future. Yours Sincerely, Carol-Front Office Manager.

Excellet stay

Customer review rating 4.5/5

Tonnie Couples - 22/09/2020 Confirmed reviews ALL

Excellent staff (Very impressive indeed, they went out of their way) nice rooms.

Dear Tonnie, We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We will congratulate Mike and Grace for going above and beyond to make sure that your stay was perfect.We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.
Customer review rating 4.5/5

Dr S. M. Families - 22/09/2020 Confirmed reviews ALL

Evening guards asked us to come out of our van even while children were asleep on the last 2 nights of our stay even though they didn't do it during check in or the first 3 evening of our stay. Very unnecessary and very rude guards

Not peaceful, wasn't able to rest well

Customer review rating 4.5/5

Kristy Solo - 16/09/2020 Confirmed reviews ALL

I couldn't sleep the first night because the couple next to me made so much noise past 1:30am. I had to call reception to curtail the situation. Secondly, my bathroom flooded because the bathtub was leaking and I didn't even noticed until I got out and saw half the bathroom filled with water. Other than that, I enjoyed the food. It is what kept me from checking out before my departure date.

Dear Kristy, We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and residences Nairobi. We would like to sincerely apologize for not meeting your expectations for this particular stay. We have shared your feedback with our Executive Housekeeper to put measures in place to make sure this does not recur. We hope you will give us another chance to host you to prove to you that we can do better. Yours Sincerely, Carol-Front Office Manager.

Bad

Customer review rating 4.5/5

Lena Solo - 13/09/2020 Confirmed reviews ALL

My room was very dusty and struggled through the night, talked to the receptionist about it next morning, the room was cleaned but could still see and smell dust. Nothing was done and had to check out early and find a comfortable hotel. Would appreciate if I could get a refund.

Dear Lena, We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and residences Nairobi. We would like to sincerely apologize for not meeting your expectations terms of room cleanliness. We have shared your feedback with our executive housekeeper to make sure this does not recur. We hope you will give us another chance to host you to prove to you that we can do better. Yours Sincerely, Carol-Front Office Manager.

Great place

Customer review rating 4.5/5

Mugomi Families - 06/09/2020 Confirmed reviews ALL

It was good and comfortable

Dear Mary, Thank you for taking your time to leave us feedback on your recent visit to Movenpick hotel and residences Nairobi. We are happy to learn that we met your expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.

Enjoyed my stay

Customer review rating 4.5/5

Julita A. Business - 06/09/2020 Confirmed reviews ALL

The room 1207 was very comfortable; just what I needed, home away from home. The staff are friendly and professional; from the gate, to the reception (Grace, Michael) to the restaurant staff (Ronald, Ken) and many others whom I cant remember their names - very caring and ready to assist. The food was . Movenpick is a place I will recommend to others

Dear Julita, Thank you for taking your time to leave us feedback on your recent visit to Movenpick hotel and residences Nairobi. We are happy to learn that we met your expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We look forward to hosting you again soon. Yours Sincerely, Carol-Front Office Manager.

Good saty

Customer review rating 4.5/5

Eva M. Couples - 04/09/2020 Confirmed reviews ALL

The staff were friendly,the room was spacious,the views at the view hotel fantastic.The food at the view hotel was underwhelming.The steak was not tasty and neither was the pork.The food appears to have been refrigerated for log before cooking.The steak deep fried and coated was not a hit with us.

Dear Eva, Thank you for taking your time to leave us feedback on your recent visit to Movenpick hotel and residences Nairobi. We are happy to learn that we met your expectations in terms of staff friendliness, room space and The View. We are sorry that the food items were not as per your expectations. We have shared your feedback with our executive chef to act and make sure that this does not recur. Thank you for your feedback and we hope to host you soon for a better experience. Yours Sincerely, Carol-Front Office Manager.

Good stay

Customer review rating 4.5/5

Francis Couples - 29/08/2020 Confirmed reviews ALL

Satisfied

Dear Francis, We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We look forward to hosting you again in the near future. Yours Sincerely, Carol-Front Office Manager.

Best beds

Customer review rating 4.5/5

Pinky G. Families - 29/08/2020 Confirmed reviews ALL

I had come over with my kids and the inter connecting rooms were ideal and the beds.... goodness no one wanted to wake up!!!!

Dear Pinky, We appreciate the time you took to leave us feedback on your recent stay at Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations. We look forward to hosting you again in the near future. Yours Sincerely, Carol-Front Office Manager.

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