Mövenpick Nairobi Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 1,725 reviews

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Mövenpick Nairobi Hotel & Residences - Image 1
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Mövenpick Nairobi Hotel & Residences - Image 4
Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853, 00606 NAIROBI - Westlands District, Kenya

Description

Hotel extras

  • Spacious rooms

  • Convenient location in Westlands

  • Safe Hotels Premium, Green Globe & HACCP Certified property.

  • Revolving restaurant with a 360-degree city view

  • Ballroom, meeting rooms, and exhibition hall

Our accommodation(s)

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Hotel location

Mövenpick Nairobi Hotel & Residences

Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853
00606 NAIROBI - Westlands District
Kenya

GPS:-1.261216960053252, 36.80492869797103

Telephone
Fax +254 709 548003

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,725 reviews

TripAdvisor Rating  4.8/5  2,469 reviews

Customer review rating 4.5/5

Rose A. O. Solo - Confirmed reviews ALL

The service was excellent from the reception to the room. I had an issue with my AC in the room, and I didn't wait long before someone came to fix it. The breakfast was great, and I liked the fruit shot that the waiter offered me to sample. The spread was great, albeit your crockpots were burning the sausages.

Dear Rose, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed the quiet atmosphere and excellent service provided by our team. We appreciate your comments about the breakfast selection and the fruit shot; however, we will certainly look into the issue with the crockpots to ensure our offerings meet the highest standards. Your insights are invaluable in our continuous efforts to improve. Goodbye, Fridah Kariuki Mövenpick Nairobi Hotel & Residences

Customer review rating 3.5/5

Susan P. L. Couples - Confirmed reviews ALL

À generally good business hotel.

Dear Susan P. L., Thank you for your feedback regarding your recent stay. We appreciate your comments about the noise levels, and we understand how this can affect your experience. Your insights are valuable as we strive to enhance our guests' comfort. Sincere regards, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 4.0/5

Eugene K. Business - Confirmed reviews ALL

Very nice stay at your hotel. Spacious rooms. Service done on time. No theft cases. Security is ensured. Good job!

Dear Eugene, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient, enjoyed our spacious rooms, and felt secure during your visit. Your feedback is greatly appreciated. Best wishes, Fridah Kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Customer review rating 5.0/5

Margaret E. C. Solo - Confirmed reviews ALL

I was on a group trip and stayed two nights on different dates. The room was lovely and comfortable, the staff was very pleasant and helpful, the area around the pool was comfortable and the food was delicious!

Dear Margaret, Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you enjoyed the comfort of your room, the pleasant service from our staff, and our delicious food. It was a pleasure hosting your group, and we hope to welcome you back soon. Best regards, Fridah kariuki Front office manager Mövenpick Nairobi Hotel & Residences

Great food and ambience!

TripAdvisor rating 5.0/5

johnvellezk TripAdvisor review

Super nice experience from the reservation to getting there, the food was really top notch! Chef outdid himself my wife said. Joram waited on us superbly and he was on top of things! We definitely will make time to come back again.

Dear John , Thank you for your kind words regarding your recent experience at our hotel. We are delighted to hear that you enjoyed the food and the exceptional service provided by Joram. We look forward to welcoming you back for another memorable visit. Best Regards, Simon Hodson General Manager

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Other web-users rate our hotel

  • 223 reviews 9.4/10 Location
  • 644 reviews 9.3/10 Room
  • 1,193 reviews 9.6/10 Service
  • 26 reviews 9/10 WiFi
  • 562 reviews 9.1/10 Food
  • 261 reviews 9.1/10 Comfort
  • 232 reviews 9.7/10 Cleanliness
  • 214 reviews 9.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.