Mövenpick Residences Nairobi

Customer review rating 4.5/5 1,875 reviews

Mövenpick Residences Nairobi
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+ 21 Services
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Hotel extras

  • Panoramic views of Nairobi

  • Convenient location in Westlands

  • Swimming pool, spa, and health club

  • Revolving restaurant with a 360-degree views

  • Ballroom, meeting rooms, and exhibition hall

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Business center with support staff
Information message

In line with local government recommendations, we have closed the restaurants and bars in our hotel. We are providing 24-hour room service to in house guests.

Hotel location

Mövenpick Residences Nairobi

Mkungu Close, Westlands
off Parklands Road, Nairobi
P.O Box 49719
00100
nairobi
kenya

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOMO KENYATTA INTERNATIONAL APT At 20km / 12.43 miles

GPS :-1.2683, 36.801

Our accommodations

Spacious, with true African flavour, our 276 rooms, suites and residences offer premium accommodation in Westlands. Superior, Deluxe and Executive Rooms and Suites come with a mixture of city or pool views. All guaranteed to wow our guests.

Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior King

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior King Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive King

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Executive King Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 46 / 495 sq ft
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Family 2 Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 56 / 603 sq ft
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

THE VIEW

Type of cuisine: Mediterranean

Relish the best 360-degree views in Nairobi at this revolving restaurant with its panoramic skyline vistas and a variety of Mediterranean and brand Signature dishes from Switzerland for lunch or dinner.

BALUBA

Type of cuisine: International

Baluba offers varied cuisine and sumptuous flavors of the world. Enjoy mouthwatering delicacies at buffets and live cooking stations, complemented with an à la carte menu. Indulge in specialties from Africa, Asia, and Europe at our themed buffets.

KIJANI BAR

Non contractual photo

Kijani Bar is the perfect place for entertaining guests or unwinding after a long day. Sip on signature cocktails and savor light snacks in elegant surroundings with huge TV screens and an elegant fireplace for the cooler months.

La Mesa Bar & Restaurant

Non contractual photo

Don't miss happy hour at La Mesa and enjoy deals on selected cocktails, house wines and local beers as well as our special three-for-two tapas offer.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,033

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mövenpick Residences Nairobi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,875 reviews

tripadvisor

TripAdvisor Rating 4.5/5

280 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.5/5

Ellina Solo - 28/03/2020 Confirmed reviews ALL

Clean with professional staff

My stay in the hotel was interesting.

Customer review rating 4.5/5

Bashir M. M. Business - 27/03/2020 Confirmed reviews ALL

The provisions of security in the hotel was very good. The services and hospitality of the staff was great. The training hall, tea breaks and canteen services are encouraging. The rooms and rooms services are wonderful. Please keep it up.

PERFECT STAY !

Customer review rating 4.5/5

Sashen G. (. Business - 25/03/2020 Confirmed reviews ALL

couldnt have asked for a better, safer, more relaxed stay ..

Beautiful location

Customer review rating 4.5/5

Caroline G. K. Business - 22/03/2020 Confirmed reviews ALL

I will call this home. And leave it there, it cant be put in better ways. Thank you Team Movenpick. Looking forward to be back. Stay Safe.

High quality rooms

Customer review rating 4.5/5

Dr T. M. Business - 20/03/2020 Confirmed reviews ALL

It was one of my best experiences especially the living rooms. Food was average but rooms were first class

Dear Thomas, We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations especially in terms of our rooms. We have noted your recommendations regarding the waiting staff in the restaurant and will share with the food and beverage director for considerations. We look forward to hosting you soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Enjoyable stay

Customer review rating 4.5/5

Ben Couples - 19/03/2020 Confirmed reviews ALL

Customer service was excellent: the staff we interacted with on check-in and at the restaurants were outstanding.

Dear Ben, We are truly happy to know that we have managed to exceed your expectations in regard to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We have noted your recommendation on mealtimes and will share with the food and beverage director for considerations. We appreciate the time you took to leave us feedback and look forward to hosting you soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

A Nice place to stay!!

Customer review rating 4.5/5

D. Business - 18/03/2020 Confirmed reviews ALL

Clean room with bathroom, calm and good place to stay.

Dear Mr. D., We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations especially in terms of our rooms. We will pass your comments to those team members whom you have personally mentioned, it mean a great deal to them.We look forward to hosting you soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

I really enjoyed my stay,jacuzzi,dinner and breakfast was perfect

Customer review rating 4.5/5

Eunice W. Couples - 18/03/2020 Confirmed reviews ALL

The service was awesome

Dear Eunice, We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations.We look forward to hosting you soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

One big headache

Customer review rating 4.5/5

Nicole Business - 18/03/2020 Confirmed reviews ALL

I checked in on Sunday, 15th March, the front desk staff couldn't locate payment and told me I needed to pay for the stay even though I had booked via a travel agent who was liable for payment. My company regularly uses this hotel so I was not expecting this amount of issues regarding payment. I therefore suggest these things be sorted out before guests arrive. I was not financially prepared for this expense and was not travelling with a business credit card. Eventually they allowed me to stay as they were communicating with the agent. In the next few hours the president announced stringent measures to contain the virus spread and as a result I had to get on the next flight out of Kenya back home. When I checked out different staff was at the desk and they again informed me I would need to pay the full cost of the accomodation. So I now had to go through the same thing twice, instead of calling the agent they were trying to force me to pay the full cost. I had a flight to catch as well and this took about 30 to 40 min to sort out. In future, please inform guests directly with an email as well as the agents etc that the stay hasn't been paid for/that proof of payment hasn't been received. I don't think I'll be returning.

Good stay

Customer review rating 4.5/5

Shabbir H. Couples - 15/03/2020 Confirmed reviews ALL

Nice location n great service More then 5 star

Dear Shabbir, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we always lay high value on our personnel being guest orientated and welcoming. We will congratulate Fred and Margaret on your behalf and let them know that they made a positive impact on your stay.We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Well positioned in the center of Nairobi

Customer review rating 4.5/5

Andrew K. Business - 15/03/2020 Confirmed reviews ALL

Just excellent. The personnel were friendly, positive and very helpful to provide the right advice and support whenever I needed one. The young guy at the CONCIAGE was extremely helpful and I am grateful to his support. This was a best choice by my company and it remains my future best hitel whenever I will visit Nairobi!

Dear Andrew, We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We look forward to hosting you soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Well located good service from the staff

Customer review rating 4.5/5

Anonymous Couples - 13/03/2020 Confirmed reviews ALL

Had an awesome experience, amazing staff and the breakfast was amazing

Dear Florence, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we always lay high value on our personnel being guest orientated and welcoming. We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Super breakfast but else ???

Customer review rating 4.5/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Rooms spacious, breakfast super, located well. apart: "Chinese" building and furniture feeling, permanent background noise in room, Aircon either off then top hot or on then too loud.

Dear Torsten, We appreciate the time you took to give us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We are happy to learn that we met your expectations on most of the areas. We apologize for the noisy Aircon and room background noise. We will share your feedback with our chief engineer. We look forward to hosting you again soon. Yours Sincerely, Carol- front Office Manager.

Enjoyable

Customer review rating 4.5/5

James W. Business - 10/03/2020 Confirmed reviews ALL

The movenpick team are friendly and courteous.

Dear James, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear that we met your expectations.We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager

Good stay

Customer review rating 4.5/5

David Business - 10/03/2020 Confirmed reviews ALL

Clean, great workers, good food, easily accessible, and a good place for meetings/conferences

Dear David, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we always lay high value on our personnel being guest orientated and welcoming.We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Great stay

Customer review rating 4.5/5

Greg B. Business - 09/03/2020 Confirmed reviews ALL

2 nights, great room, good meals and efficient, professional service

Dear Gregory, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear we were able to meet your expectations in terms of rooms, meals and service.We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager

Good Stay

Customer review rating 4.5/5

K. D. Business - 09/03/2020 Confirmed reviews ALL

Overall it was a nice experience. The location was ideal for me. In terms of food, the restaurants are nice. Also the rooms are spacious and comfortable.

Dear D., Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear that we met your expectations especially in terms of location, food and our rooms.We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager

Excellent service in a secure/safe place.

Customer review rating 4.5/5

Peter G. Business - 06/03/2020 Confirmed reviews ALL

I really like the Movenpick. I feel safe and secure there. The only issue I have is the lack of people around me; it feels quite empty all the time, and there are limited things to do there, with a fairly boring bar area, etc. But I suppose this is the nature of the hotel, which caters to more of a longer-stay clientele.

Dear Mr. G., We appreciate the time you took to leave us feedback on your recent visit to Movenpick Hotel and Residences Nairobi. We are happy to learn that you felt safe and secure here. We have shared your feedback with the team at the bar to make it more engaging and livelier. For your next visit, please reach out to any member of the Front Office team for recommendation on what you can do around during your free time. We look forward to welcoming you back to your home in Nairobi. Yours Sincerely, Carol-Front Office Manager.

Good Comfortable stay

Customer review rating 4.5/5

Asghar Couples - 06/03/2020 Confirmed reviews ALL

Excellent customer service from friendly, welcoming staff. Very nice clean rooms and facilities.

Dear Mr. Asghar, Thank you for reviewing your recent stay in our Movenpick hotel and residences Nairobi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we always lay high value on our personnel being guest orientated and welcoming. We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.

Great stay

Customer review rating 4.5/5

Thavan R. Business - 05/03/2020 Confirmed reviews ALL

The Movenpick in Nairobi is one of the best hotels that I stay at. I can walk to/from the office. The room provides an environment where a guest can relax and also work. The room is very comfortable and spacious.

Dear Mr. R., Thank you for the time you spent to share your feedback on your recent stay at Movenpick Hotel and Residences Nairobi, to be considered as one of the best hotels you stayed at is certainly high praise. We also appreciate your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we always lay high value on our personnel being guest orientated and welcoming. We will congratulate Julia on your behalf, and we will let her know that her efforts made a positive impact on your stay. We look forward to hosting you again soon. As we are still relatively new in the market and still actively working on building the hotel reputation, would you mind sharing your impressions on your stay on Tripadvisor.com. This helps us a lot. Yours Sincerely, Carol-Front Office Manager.
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