ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 506 reviews

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ibis Styles Nairobi Westlands - Image 1
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Rhapta Road, Po Box 14746, 00800 NAIROBI, Kenya

Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • Our Heartist team of rockstars ready to welcome you in style

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  506 reviews

TripAdvisor Rating  4.5/5  1,697 reviews

Certificate of excellence 2023

Service,food,ambience,music,art

TripAdvisor rating 5.0/5

Dolly A TripAdvisor review

Great food and service 👌, served by Gladys and Josephine. An increase of the food portion would be perfect. Good selection of music too.I loved Esther Moraas performance 👏 The ambience was top notch....generally it was a great experience

Dear 528dollya, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Front office manager, Faith Misigoh.

Great customer service

TripAdvisor rating 5.0/5

Pauline M TripAdvisor review

Was awesome! I had thai chicken curry, was yummy and filling. Grateful to Gladys for great service. The manager Josephine offered great customer service....and the music aaah Esther Moraa brought her A game. This was a perfect venue for me and my friend Dolly! 🥳🌹

Dear Pauline, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Front office manager, Faith Misigoh.

A layover must go to

TripAdvisor rating 5.0/5

Excursion63458496637 TripAdvisor review

Listen , the hotel is great and the restaurant made it even better . I was not expecting the amazing service at Kilele Nyama , I’m so glad I got dressed and went upstairs to have my dinner , which turned out to be a 3 course meal and a few drinks . The staff are amazing and I can’t wait to be back and try more things on the menu . The food was too tier as well - it tasted amazing and it was large portions . If you are in Nairobi and want a nice inexpensive restaurant to go to - try Kilele Nyama

Dear Excursion63458496637, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Front office manager, Faith Misigoh.

Convenient

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Ok. Generally best room for me this year. Rm 126. Only issue is I couldn't switch off lights from bed.... had to wake up leave bed and switch off lights at the door switch. A bit too much furniture... 12 seats including sofa. Three tables... marble, work table and round table. Extra round table not necessary.

Date night at Kilele Nyama & Skybar

TripAdvisor rating 5.0/5

GerdaDipp TripAdvisor review

Wonderful views and fantastic food. Peter was a great waiter! The restaurant has a good vibe and the booth seating is private. Not cheap, but the quality and portion size of the "The Hulk" beef burger is good value. We will be back for more next time. Asante!

Dear Trek24887230804, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Front office manager, Faith Misigoh

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Other web-users rate our hotel

  • 326 reviews 9.4/10 Location
  • 835 reviews 6.8/10 Room
  • 1,562 reviews 9.4/10 Service
  • 27 reviews 8.8/10 WiFi
  • 372 reviews 3.2/10 Comfort
  • 333 reviews 8.9/10 Cleanliness
  • 285 reviews 8.8/10 Breakfast
  • 257 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.