It was on my birthday and i was pleased to stay here. Rooms were clean and comfortable, shower was amazing, my room had a good view and the meals at the restaurant was tasteful. Would recommend and come back again.

ibis Styles Nairobi Westlands has solid hotel accommodations, pleasant staff. Rooms are small, but clean and comfortable. Hotel food is satisfactory. Would stay again for the price.

I had a nice time.clean environment and superb view of the place.

Great rooms, great service. Missing simple standard amenities you can get from a cheaper lodging

quite splendid,loved the tranquility of of your rooms,awesome showers,right pressure.

Rooms are A1 Restaurant has good dood

One day stay great hospitality especially on the roof top restaurant.

Ups: The bed was good. Food was exemplary. Down: No coffee in the room Wouldn't mind some lotion in the washroom

Beautiful

I loved the room and the view. It was a one night getaway with my sister so a real quick visit. But from check in, comfort and luxury was the hallmark. Small rooms but the creative use of space and ikea, means it did not feel claustrophobic. The dinner was a disappointment. The sweet potatoes used for the chips were mature old ones, so once deep fried theynsimoly mummified and became wooden, hard and tasteless. The chicken as well, dry and not seasoned at all, the skin smothered with some sauce and below absolute tears. Thay chicken with some brining and quick grilling would have been amazing. The brisket was tender but cold, so we didn’t even bother with dessert. In Westlands we are spoilt for choice, so we took our hunger elsewhere. The breakfast though made up for the flat dinner. It was ample and fresh and the scrambled egg was made as is supposed to be. Breakfast was a real treat. Ample safe parking, late check out and convenient accessible location was the highlight for me. The technology used to mute the sound from the Highway below was on point. This, the white noise from the AC unit, Coupled with black out curtains, made for excellent sleep quality. Will definitely be back and this time try the spa treatments.

Served well by the receptionists. The standard room allocated was decent, comfortable and clean. Loved the view from the allocated room! Enjoyed the meals from the restaurants within Ibis styles.

We came for the Bed & Breakfast deal that we saw on your Instagram page that clearly state B&B was 7,500/- & room only was 5,500/-/ We were charge 7,500 for room ONLY and im not sure why. but this was unfair, not coming back until you sort out this mess. Clearly, you're conning clients! it's so unfortunate

Safe good location nice rooms

Service I give a 4star simply because of the lazy and incompetent service of the waiters at kilele rooftop. Precise case where a waitress I describe as brown ,short made my nephew wait for 2hours for his order only to leave her shift without serving or even pacing his order. She was just moving up and down and serving the other guests who seemed "important" . Not to mention she forgot literally EVERYTHING, maybe even her own name! How can Accor group have such an incompetent employee? Unimaginable! When I raised the issue to the other waiter all she said "re-order" that was 3hrs later! No apology,was just looking at me as if I wad crazy or something. Thanks to chef Ian who saved the situation in a professional way by not only preparing a meal in 10mins but offering his apology for all the mess.....To me he is the reason to return to Ibis anytime. As for the waiters at Kilele rooftop it's a disgrace!

Remember to pack your own amenity pack some essential items can cost you ! If solo avoid the rooms with adjoining doors. Had my 'neighbors' woke me up at 2:00am after such a long work day. Breakfast was ok My late check out was not communicated....Housekeeper doing her job woke me up again :(