ibis Styles Nairobi Westlands Hotel 3 stars

Name: ibis Styles Nairobi Westlands
Address: NAIROBI, 00800, KENYA
Telephone: (++254)205147500
Rating: 4.2

Customer review rating 4.2/5 2,499 reviews

ALLSAFE approved hotel

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+ 20 Services

ibis Styles Nairobi Westlands Hotel

Design economy hotel, open to creative minds

My team of Rock- Stars and I look forward to welcoming you to Magical Kenya. Safeguarding and taking care of you is the heart of what we do and who we are, our happy mood makers will make your experience worthwhile. Karibu sana.

Mr Stuart CLAY, Hotel Manager

Many international companies and organisations have their headquarters in the Westlands business hub, making our hotel ideal for business travelers. All our rooms have been tastefully designed with colorful, stylish, and trendy touches ready for the savvy explorer. We are 20km away from Jomo Kenyatta International Airport which is accessible by our transfer services or by taxi apps, 5km from the Nairobi CBD making us an ideal spot from the hustle.

Other amenities include a fitness centre, a contemporary Casual Dining Restaurant and Coffee Shop at the ground floor, a Roof Top and Bar and newly opened Stylish Restaurant offering panoramic 360 views of the Nairobi skyline with unravelled sun downers. The Westlands shopping complex is a five minute walk from the hotel; The Westagate and Sarit Center malls have everything you would need to shop for from international stores to local stores with authentic stuff unique to Kenya.

Experience Nairobi in Style. The hotel is centrally located giving easy access to both Westlands and Central business districts as well as proximity to recreational spots such as shopping malls, National Parks, animal sanctuaries and essential amenities.

Hotel extras

Centrally located in Nairobi
Safe Hotels Premium Certified, international health and safety standards
Free Wi-Fi that is fast and unlimited
A happy team that is always ready to welcome you
Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas (Paying)
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
JOMO KENYATTA Paying
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
Currency exchange

Pool (nearby) Paying
Fitness centre
Massage (nearby) Paying

Breakfast Paying
3 Restaurant(s)
1 Bar(s)

7 Meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available Paying

Services in the hotel and nearby

Check-in from 10h00 - Check out up to 10h00

In summary

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

3 Restaurants
3 Bars
Breakfast
- Buffet
Room service
- Cold snacks
- Hot meals

No Meeting room
Business Center
- Self service business center
- Business center with support staff
- Business center is wheelchair accessible

Wheelchair accessible hotel

Hotel informations
- 277 rooms
- 4 rooms for people with reduced mobility
- No family room
- 5 connecting rooms
- 277 non-smoking rooms
- 11 floors
Languages spoken at the hotel
- English
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- High speed transmission line
- WiFi in the communal areas (Extra)
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Entertainment
- Karaoke
- Disco/Nightclub
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Currency exchange
- Currency exchange

Shuttle
- NBO (Extra)
- JOMO KENYATTA (Extra)
In-House guest free parking.
- On site
- 52 parking spaces
- Private
- Parking opened 24/7
- Parking with security service

ibis Styles Power House
- On site

Services for children
- Childrens TV Channels
- Childrens library
- Play area
- Indoor playground for children

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800 nairobi
kenya

Tel: ++254205147500

Check-in from 10h00

Check out up to 10h00

MATATU : Waiyaki Way WESTLANDS

By plane
JOMO KENYATTA At 21km / 13 miles - Shuttle paying
By train
NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodation(s)

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

Max. number of persons: 2
Area: From 14 m² / 151 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Standard room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Standard room with one single bed and one double bed

Max. number of persons: 3
Area: From 15 m² / 161 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Standard room with 3 single beds

Max. number of persons: 3
Area: From 17 m² / 183 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Trendy room with one double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: City View *

Subject to availability

Trendy room with two single beds

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Trendy room with one double bed and one single bed

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Trendy room with one double bed and a fully furnished living room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Our restaurants and bars

UTAMU RESTAURANT

Type of cuisine: International

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Kilele Nyama

Type of cuisine: Barbecue

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

TUSKER LITE SKY BAR

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 185 m²
Maximum capacity: 182 people
Maximum banquet capacity: 64 people

Find out more

Relaxing experience

Sennie Solo - 12/09/2021 Confirmed reviews ALL

I was looking for a peaceful environment to breathe and listen to my thoughts, Ibis Styles gave me just that from the warm welcome of the receptionist , to amazing meals , I'm in awe , the ambience is to live for .

Dear Susan, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for sharing your experience. We will pass your comments to Pamela, we are glad she was great assistance. We hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Amazing stay as always

Tyler Business - 11/09/2021 Confirmed reviews ALL

Friendly staff. Great accommodations. Thanks!

GOOD

Wilfred K. Business - 10/09/2021 Confirmed reviews ALL

it was nice staying in your hotel.

Dear Wilfred, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience. We hope to welcome you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Average

Twambo M. Business - 10/09/2021 Confirmed reviews ALL

My stay was average. Though very kind and welcoming workers. I didn't like the fact that lundary was not collected and I didn't like the fact the a client must iron there own lundary. Always put in mind that some clients r too much busy and rush for meetings. Especially us who come from different countries.

Well located to town centre

Violet K. Solo - 09/09/2021 Confirmed reviews ALL

Although it was for a night, the stay was awesome

Dear Violet, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for taking time to rate. We are glad you enjoyed your stay here. We hope to well you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay, friendly staff, good food

Anonymous Solo - 09/09/2021 Confirmed reviews ALL

Short stay but staff very friendly and helped with a couple of special requests on short notice. Nice breakfast

Dear Joseph, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for sharing your review. We are pleased you had a pleasant experience. We hope to welcome you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Regular Visitor to this wonderful hotel

Anonymous Solo - 09/09/2021 Confirmed reviews ALL

My experience at this hotel is that the staff provides great individual customer service and attention with an atmosphere that’s welcoming and attractive and safe to new clients.

Dear Vanriel, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well located , Good Stay

Pinto O. O. Couples - 08/09/2021 Confirmed reviews ALL

It was one great experience

Dear Pinto, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for taking time to review our service. We hope to welcome you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

the location is good easy access to the centre

Vivian Solo - 08/09/2021 Confirmed reviews ALL

Good but Lotions and Tooth paste should be included.

Dear Vivian A., Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. We will share your comments with the team. We hope to well you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Perfect stay

Lawrence L. L. Friends - 08/09/2021 Confirmed reviews ALL

I was highly impressed with the service’s of the staff especially Miss Lydia , Miss Gladwell and Miss Edna It’s an awesome experience I can’t forget

Dear Lawrence, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are pleased your time here was exciting and e hope to welcome you again soon. Sincerely, Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay,good strategic position

Ken Business - 08/09/2021 Confirmed reviews ALL

The best

Dear Kenneth, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

POOR SERVICE

Dun&co Couples - 07/09/2021 Confirmed reviews ALL

Our KilimaNyama reservation was disregarded. I communicated that it was my wife's birthday in advance, yet despite the staff knowing this...nobody wished her happy birthday when we showed up at the restaurant or even at the reception. There must have been a mix-up or miscommunication among the staff because even the petals-with-candles set-up at the restaurant wasn't prepared yet I had sent a florist to do the set-up. We expected better.

Dear Duncan, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I want to sincerely apologize for the negative experience you had at our venue. We set a high standard for ourselves and are truly sorry that in this instance we failed to meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Diss appointed guest

Noel Couples - 07/09/2021 Confirmed reviews ALL

It was my husbands birthday and decided to surprise him with a staycation at the hotel. Despite even paying extra for decor i was not impressed with my stay. The only positive thing is the amazing service at the rooftop restaurant

Dear Noel, Thank you for taking time to tell us about your experience at ibis Styles Nairobi Westlands. I am sorry a memorable day was not as per expectation. The team takes pride in making special events memorable and it is unfortunate this was not the same for your experience. Please allow us to follow up on the same and allow us to make it up to you and your husband. Let me know when you are available we would like to host both of you for a Stylish Experience. I totally understand we cannot redo the birthday, we however would like a to plan something special if given an opportunity to display the quality of our services. I look forward to hearing from you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Aziz Business - 06/09/2021 Confirmed reviews ALL

Awesome

Dear Hassan, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. thank you for taking your time to review our services. We look forward to host you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well located

Minza Solo - 06/09/2021 Confirmed reviews ALL

The room was very nice and staff was very courteous

Dear Tabitha, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. We hope to welcome you again soon and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

goood

Bashir A. Friends - 05/09/2021 Confirmed reviews ALL

good services

Dear A., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for taking time to write your review. Looking forward to hosting you once again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Moed Solo - 04/09/2021 Confirmed reviews ALL

Good hotel, food from outside should be allowed

Dear I., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Perfect service!

Yves Friends - 03/09/2021 Confirmed reviews ALL

Very good services from all. They took very goid care of my guest, me and my payments, with points

Dear Yves, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. Thank you for taking your time to give us this rating, we look forward to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Exceptional room set-up

Olugboyega F. Business - 02/09/2021 Confirmed reviews ALL

I so enjoyed the layout of the room. Every space is well used to include the Fold up wall stand. The view was also stunning from the 8th floor overlooking the city. The lightening was very adequate, overall I have rebook my room for my return trip. Looing forward to be back. Now the roof top restaurant is another design that is captivating and very relaxing atmosphere

Dear Olugboyega F., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for reviewing our services. We will share your comments with the team. We hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Fair Price

houseofishara 11/11/2020 TripAdvisor review

Remember to pack your own amenity pack some essential items can cost you ! If solo avoid the rooms with adjoining doors. Had my 'neighbors' woke me up at 2:00am after such a long work day. Breakfast was ok My late check out was not communicated....Housekeeper doing her job woke me up again :(

Dear Tripadvisor member, my team and I are very grateful to have received your constructive feedback and kind review of your recent stay at ibis Styles Westlands. I will work with my teams and leaders and use your kind comments to retrain in order that we can grow stronger in our future customer services. Thank you for sharing, my sincere apologies that we did not provide you with a perfect stay. Hoping to welcome you back soon where we can assure you of the changes.

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