ibis Styles Nairobi Westlands Hotel 3 stars

Customer review rating 4.2/5 2,186 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Nairobi Westlands
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (Nearby)Paying
  • Fitness centre
  • Massage (Nearby)Paying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800
nairobi
kenya

Tel: ++254205147500

Check-in from 10h00

Check out up to 10h00

  • MATATU :  Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodation(s)

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with one single bed and one double bed

  • Max. number of persons: 3
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Trendy room with one double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

Trendy room with two single beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft

Trendy room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft

Trendy room with one double bed and a fully furnished living room

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
Rooms

Our restaurants and bars

Kilele Nyama

Type of cuisine: Barbecue

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

UTAMU RESTAURANT

Type of cuisine: International

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Lunch

06:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Non contractual photo

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,186 reviews

tripadvisor

TripAdvisor Rating 4.0/5

645 reviews

Well organized

Customer review rating 4.2/5

Anonymous Couples - 21/10/2020 Confirmed reviews ALL

Lived your rooms

Good stay

Customer review rating 4.2/5

Doreen F. Solo - 13/10/2020 Confirmed reviews ALL

I had poor service at the rooftop bar. They served everyone else but I had to beg for service since I was by myself. The bar WASN’T busy. My food took forever and my cocktail. Time to pay was another nightmare. I’ll doubt I’ll visit the bar again.

Well located

Customer review rating 4.2/5

Jackline M. Couples - 12/10/2020 Confirmed reviews ALL

Customer care was on point, sandals and tiny lotions would be nice

Deception

Customer review rating 4.2/5

Nathalie A. Couples - 08/10/2020 Confirmed reviews ALL

We had a terrible experience st the restaurant at the rooftop. Waited 30 minutes to get water, after more than 1 h30 still no meals! We left without dining and will never go there again. We come to the Ibis many times s year cause we live in Kenya and the experience was very upsetting this time unfortunately.

Great stay

Customer review rating 4.2/5

Mwende Friends - 05/10/2020 Confirmed reviews ALL

I enjoyed the room, the food was delicious and reception was very helpful.

Phenomenal experience

Customer review rating 4.2/5

Anonymous Friends - 04/10/2020 Confirmed reviews ALL

Amazing

Amazing,excellent,incredible ,super happy and extremely satisfied (thanks to the lady who checked me in)

Customer review rating 4.2/5

Valentine M. Friends - 04/10/2020 Confirmed reviews ALL

Extremely amazing..(thanks to the lady who checked me in very proffesional)The lady who checked me in was extremely incredible very proffesional and hospitable ...her service and approach was for sure up to the hotel standard...unfortunately I forgot her name...but for sure she is giving your hotel a very good reputation by her excellent service...this being my first staycation in kenya since I came back from overseas...your service was up to the international standard. (I hope the lady who checked me in get to see this she has amazing service)

Well Located

Customer review rating 4.2/5

Abraham H. Business - 28/09/2020 Confirmed reviews ALL

I loved the place. The customer service is great.

Dear Abraham, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Lovely stay

Customer review rating 4.2/5

Esther K. .. M. Business - 28/09/2020 Confirmed reviews ALL

Welcoming and well located , I loved my stay . I definitely will revisit again.

Dear Esther, Thank you for the great review of our hotel- ibis Styles Nairobi Westlands- We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

A great time at a great place.

Customer review rating 4.2/5

Kevin B. Business - 27/09/2020 Confirmed reviews ALL

It was a night out and staycation with my small team. We all were well looked after by the team at Ibis Styles.

Dear Kevin, Thank you for the complements following your experience with us. It is always a pleasure to welcome you and your team and we look forward to welcoming you again. Thanks again for visiting ibis Styles Nairobi Westlands. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent Service

Customer review rating 4.2/5

Mr. G. Families - 26/09/2020 Confirmed reviews ALL

Enjoyed the stay; it's quiet, comfy, great view, and the service is excellent.

Dear Godwin, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well located

Customer review rating 4.2/5

Anonymous Business - 16/09/2020 Confirmed reviews ALL

The hygiene, was perfect but meals needs to be improved

Dear Betty , We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments on food with our Head Chef, this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

clean and beautiful ambience

Customer review rating 4.2/5

Winfred M. Families - 14/09/2020 Confirmed reviews ALL

Your staff are warm and the meals at kilele nyama and utamu restaurant are delicacy. Definately i would recommend to anyone.My family did enjoy the cocktails too

Dear Winfred Thank you for the response following your experience at ibis Styles Nairobi Westlands. The team is always encouraged to keep up with exemplary services from responses like yours. We appreciate you taking time to review your stay and we look forward to welcoming you and your family again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Fantastic experience

Customer review rating 4.2/5

Abdallah A. Families - 14/09/2020 Confirmed reviews ALL

It was great & enjoyable experience staying back at IBis especially after the pandemic that had restricted all personal & business travels due to intercounties lockdowns.

Dear Abdalla, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good location

Customer review rating 4.2/5

Mzito U. Business - 13/09/2020 Confirmed reviews ALL

Rooms are small. Rooftop coffee is not very good for the premium that you charge.

Dear Sunny, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

great experience

Customer review rating 4.2/5

Alex L. Families - 10/09/2020 Confirmed reviews ALL

we all experienced great sense of security, comfort and homeliness

Dear Alexander, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay, great location.

Customer review rating 4.2/5

Rayhab G. Families - 10/09/2020 Confirmed reviews ALL

We had a good stay. The hotel is in a great location. The staff was friendly. The food was good. I loved the room - very functional furniture. The food was good although the night chefs need to work on their food - it was not as good as the food during the day. Great spaces to take pictures as well. A great experience, all round.

Dear Rayhab, Thank you for the detailed response and positive criticism following your experience at ibis Stules Nairobi Westlands. It is from feedback like yours we have an opportunity to improve the quality of our services for guest satisfaction. Thank you for taking your time to write us a review and we hope to welcome you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Great experience

Customer review rating 4.2/5

Mj Solo - 08/09/2020 Confirmed reviews ALL

Such a lovely experience that exceeded my expectations at a great price

Dear John, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Very neat and clean, nice modern layout with amenities and good location.

Customer review rating 4.2/5

Brian Solo - 07/09/2020 Confirmed reviews ALL

Felt safe and secure in nice location for walking around and shopping.

Dear Brian, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay. But....

Customer review rating 4.2/5

Kyle P. Couples - 07/09/2020 Confirmed reviews ALL

Hi, Me and my fiancée had a good stay. It was a convenient location but breakfast especially on the 2nd day made the both of us sick. We were throwing up from 30 mins after breakfast for the next 10 hours.

Dear Kyle, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry about your experience please allow me to express my sympathy. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As soon as you reported this we launched an investigation for the same which we can provide findings of all products served on that particular day given yours was the only comment of this nature. We truly hope for another opportunity to serve you as we would like to share with you our health and safety measures, we work with HCCAP approved suppliers as well as ECOLAB who are an international water, hygiene and energy technologies services provider. hence ensuring the health and safety of our guests and that of our team is top notch. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to serve you again soon. Do not hesitate to get in direct contact using the undersigned address if you would like to further the conversation. Thanks again and we would love to hear from you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in nairobi