ibis Styles Nairobi Westlands Hotel 3 stars

Customer review rating 4.2/5 2,580 reviews

ALLSAFE approved hotel

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ibis Styles Nairobi Westlands
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+ 20 Services

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800 nairobi
kenya

Tel: ++254205147500

Check-in from 10h00

Check out up to 10h00

  • MATATU :  Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 3 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
    • Business center with support staff
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 277 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • 277 non-smoking rooms
    • 11 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Karaoke
    • Disco/Nightclub
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • NBO Additional charge
    • JOMO KENYATTA Additional charge
  • In-House guest free parking.
    • On site
    • 52 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • ibis Styles Power House
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Play area
    • Indoor playground for children

Our accommodation(s)

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,580 reviews

TripAdvisor Rating 4.5/5

811 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 3.0/5

Kelvin Couples - 14/10/2021 Confirmed reviews ALL

The guards are so kind, The reception is okay the followed up on us untill we settled You need to do sth about the kilele rooftop service Had to look for the waiter to serve us and also to pay

Great stay

Customer review rating 5.0/5

Anonymous Solo - 14/10/2021 Confirmed reviews ALL

Beautiful

Dear Magdalene, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for the rating. We are glad you had a pleasant stay at with us. We hope welcome you again soon. Karibu tena! Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Great service, excellent!

Customer review rating 5.0/5

Timothy C. Couples - 13/10/2021 Confirmed reviews ALL

Very competent and friendly staff. I would especially like to thank Keren in housekeeping.

Dear Timothy, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for sharing your experience. We are glad Keren was of great assistance. We hope to welcome you again soon. Karibu tena Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well located

Customer review rating 5.0/5

Naomi K. Friends - 13/10/2021 Confirmed reviews ALL

Amazing fabulous I enjoyed each and every stay there but why don't you have lotions?

Dear Friday, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for taking time to review our service. We will take your feedback into consideration. We glad you had a pleasant time at the hotel and we hope to welcome you again. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 4.0/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Friendly staff and environment

Dear Lawrence, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for sharing your experience. I will share your comments with Jebby we are glad she was of great assistance. We hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Amazing stay

Customer review rating 5.0/5

Bilha Couples - 10/10/2021 Confirmed reviews ALL

had a great time, the service, meals, basically everything was just top tear.

Dear Bilha, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne N. Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good Stay

Customer review rating 4.0/5

Js Friends - 08/10/2021 Confirmed reviews ALL

Appropriate accomodation for 1 day stay before starting safari.

Dear Jason, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for taking time to review our service. Looking forward to hosting you again. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Westlands

Customer review rating 2.5/5

Timothy R. Business - 08/10/2021 Confirmed reviews ALL

The staff is friendly and works hard. The price was standard, inline, and similar level to previous Ibis Style hotel stays. Unfortunately, the overall stay was substandard compared to previous Ibis Style hotel stays. Maintenance is sorely required in many areas. The room window did not close, causing high noise levels from the street and mosquito entry. The shower door was falling apart Free breakfast is always appreciated but the quality was very low. The Closed Coffee Bar was an extreme disappointment, especially with the poor quality Nescafe "coffee" served. Security was excellent.

Comfortable

Customer review rating 4.5/5

Benswel L. Business - 07/10/2021 Confirmed reviews ALL

Comfortable stay for the business trip. Looking forward to be back there again when am on a business trip or vacation.

Dear Benswel, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience with us. We are glad your stay was pleasant. Looking forward to welcoming you again soon. Karibu tena! Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Wonderful experience

Customer review rating 4.5/5

Anne M. A. Solo - 06/10/2021 Confirmed reviews ALL

The experience was great especially checking in. The room was so modern and comfy.

Dear Anne, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Not good

Customer review rating 1.5/5

Pure Business - 06/10/2021 Confirmed reviews ALL

Not good. We were three each with a room. We checked in around 3 pm and could not sleep as early as that time and needed a panoramic view of Nairobi as we wait for the time to go to our rooms. We were advice by the customer care services to go up the last floor. We went and sat for less than five minute when a lady I think assistant manager walked towards us and harassed us and threw us away saying we cannot be there unless we were drinking.... We fell so ashamed and less customers maybe. In fact we were to still book for another two days but we had to move to parkinn.

Nice location and restful experience.

Customer review rating 4.5/5

Risley K. Couples - 05/10/2021 Confirmed reviews ALL

It has always been one to die for. Love the free spirit that flows around even with the staff. Always ready to make our stay an unforgettable moments.

Dear Risley, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

clean, well prepared, overall really enjoyable

Customer review rating 4.0/5

Anonymous Solo - 05/10/2021 Confirmed reviews ALL

clean, well prepared, overall really enjoyable, warm and welcoming staff. Many thanks!

Dear Arrliya, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Thank you again for sharing your experience. I will share your comments with Grace. We hope to welcome you again soon. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Yes it's well located ..will be much better when the roads are dine

Customer review rating 5.0/5

Faith Solo - 05/10/2021 Confirmed reviews ALL

Was amazing...prompt services Though room heater was faulty but it was a warm night Then it would be nice if you get to add lotion in the bathroom

Dear Faith, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good Stay

Customer review rating 3.0/5

Anonymous Families - 02/10/2021 Confirmed reviews ALL

Stayed for a day and staff was pleasant and accommodating.

Affordable overnight stay

Customer review rating 4.0/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

As always the rooms provide the basic amenities required for short stays.

Dear Joy, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Convenience.

Customer review rating 3.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

Rooms, where small, no soap but shower gel, no showe cap , bed was abit small and the food took time to arrive when it did the pork was not well cooked.

Fair Price

TripAdvisor rating 4.0/5

houseofishara 11/11/2020 TripAdvisor review

Remember to pack your own amenity pack some essential items can cost you ! If solo avoid the rooms with adjoining doors. Had my 'neighbors' woke me up at 2:00am after such a long work day. Breakfast was ok My late check out was not communicated....Housekeeper doing her job woke me up again :(

Dear Tripadvisor member, my team and I are very grateful to have received your constructive feedback and kind review of your recent stay at ibis Styles Westlands. I will work with my teams and leaders and use your kind comments to retrain in order that we can grow stronger in our future customer services. Thank you for sharing, my sincere apologies that we did not provide you with a perfect stay. Hoping to welcome you back soon where we can assure you of the changes.

Excellent spot to Stay in Nairobi

TripAdvisor rating 5.0/5

Letravels20 10/02/2020 TripAdvisor review

I would highly recommend Ibis Style Westlands, especially for solo travellers. It is located in a good part of town where I felt safe walking around during the day. Centrally located near a couple of malls. Service was great, clean modern rooms and good food. No complaints at all, would stay here again

Thank you for taking the time to review and recommend to our future guests ibis Styles Westlands. I am delighted that my team provided you with such an excellent and memorable stay. I am pleased to note that the hotels location was to your expectations, and that you found the food and beverage offerings we have at ibis Styles to your enjoyment. My team and I look forward to making you feel welcome again within Accor Hotels for your next stay.

What luxury

TripAdvisor rating 5.0/5

richardh7208 05/02/2020 TripAdvisor review

I stayed at Ibis Styles and was pleasantly surprised at the high standard of the accommodation. It was a bit like 5 star and I enjoyed the stay. My room was extremely welcoming. The food was yummy. The front desk service was very friendly and shuttle to airport was on time. Would recommend anyone to stay.

Thank you so much Richard for sharing your kind recommendations and review of ibis Styles Westlands, I am very pleased to read that our rockstar team provided you with a luxurious stay experience. We trying appreciate receiving your comments, I have shared your feedback with my team, as this will keep them highly motivated as we look forward to welcoming our next guests. Hoping to welcome you in the future to Accor Hotels.

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