ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.4/5 947 reviews

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Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • Our Heartist team of rockstars ready to welcome you in style

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  947 reviews

Customer review rating 4.5/5

Mariia C. Couples - Confirmed reviews ALL

The stuff is friendly and willing to help. The food has good quality and tasteful, especially in kilele restaurant at the roof floor. Be aware of what time you ask for some food on Grab & Go at the ground floor - they can go another mile to serve you the food outside the serving hours which can take half an hour. The breakfast is a buffet, filled with fresh food regardless of the visiting hour. The room was always clean. The shower cabin is spacious enough. The only thing which surprised us is the lack of a wardrobe - instead there are hooks, hangers and shelves.

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you found our team friendly and helpful, and that you enjoyed the quality and taste of the food especially at Kilele Rooftop Restaurant. It’s also great to know that you appreciated the freshness and variety of our breakfast buffet, as well as the cleanliness of your room and the spacious shower. We appreciate your comments regarding the Grab & Go service. While our team always tries to accommodate guest requests, even outside of standard serving hours, we understand that this may sometimes result in longer waiting times. Your feedback helps us improve how we communicate this to our guests. Thank you as well for noting the room layout. Our design features an open storage concept with hooks, hangers, and shelves instead of a traditional wardrobe, and we understand this may not suit every preference. We truly value your feedback and hope to welcome you again for another enjoyable stay. Kind regards, Front Office manager, Faith Misigoh.

Customer review rating 4.0/5

Makhari N. Solo - Confirmed reviews ALL

Room was well organised and the top restaurants view is beautiful

Dear Makhari N., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager, Faith Misigoh

Customer review rating 5.0/5

Kai T. Solo - Confirmed reviews ALL

I had a very nice stay, many thanks to the helpful staff who helped me with my booking for my train from Nairobi to Mombasa.

Dear Kai T., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager, Faith Misigoh.

Customer review rating 5.0/5

Wilkins N. Couples - Confirmed reviews ALL

We really enjoyed our stay and they even gave us an opportunity for late check out that was really awesome, since we arrived so late

Dear Wilkins N., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager, Faith Misigoh.

Customer review rating 4.5/5

Charles Y. F. D. Business - Confirmed reviews ALL

Had a single-night stay over after a very exhausting transit. The room was very cosy and had all the necessary amenities to relax.

Dear Charles Y. F. D., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager, Faith Misigoh.

Other web-users rate our hotel

  • 418 reviews 9.5/10 Location
  • 963 reviews 7.3/10 Room
  • 2,344 reviews 9.6/10 Service
  • 23 reviews 9.6/10 WiFi
  • 404 reviews 9.6/10 Vibe
  • 396 reviews 3.2/10 Comfort
  • 378 reviews 9.4/10 Cleanliness
  • 352 reviews 9.3/10 Breakfast

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