ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.4/5 790 reviews

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ibis Styles Nairobi Westlands - Image 1
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Rhapta Road, Po Box 14746, 00800 NAIROBI, Kenya

Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • Our Heartist team of rockstars ready to welcome you in style

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  790 reviews

TripAdvisor Rating  4.6/5  2,166 reviews

Awesome team

TripAdvisor rating 5.0/5

nickel281 TripAdvisor review

The hotel is purely amazing The staff are full of positive energy and willing to help. They are well informed and attentive to details. Pauline was very welcoming and purely professional Ndolo was really awesome too

Mid rooms

TripAdvisor rating 3.0/5

Fahyma V TripAdvisor review

The hotel staff service is amazing :) but regarding the Rooms, they are too small and have no basic facilities like a swimming pool, room mini fridge and cupboards and the AC system is broken and the policy of using a card to enter the elevator and each floor door is such a nuisance!

Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff service amazing your kind words mean a lot to our team . We’re sorry to learn that the room size and facilities did not meet your expectations. Your comments regarding the absence of certain amenities, the air-conditioning issue, and storage space have been noted and shared with our management team for review and improvement. Regarding the key card access for elevators and floors, this system is in place to enhance guest safety and security, though we understand it may feel inconvenient to some guests. We truly appreciate your honest feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again and provide a more comfortable experience in the future. Kind regards, Front office manager, Faith Misigoh.

Customer review rating 4.0/5

Stanley A. Business - Confirmed reviews ALL

The staff were accommodating and lovely

Dear Stanley A., Thank you for your kind feedback regarding our location and the service provided by our staff. We are pleased to hear that you had a pleasant experience during your stay with us. Kind regards, Front office manager, Faith Misigoh ibis Styles Nairobi Westlands

Customer review rating 4.0/5

Jane O. Couples - Confirmed reviews ALL

My request for change of room after one night stay was met promptly. Breakfast has good variety. The lighting in the corridors need to be a bit brighter. Staff very attentive.

Dear Jane O., Thank you for your positive feedback regarding your stay at ibis Styles Nairobi Westlands. We are pleased to hear that you found our staff attentive and enjoyed the variety at breakfast. Your suggestion about corridor lighting is appreciated and will be noted for future considerations. Goodbye, and we look forward to welcoming you again soon. Sincerely, Front office manager, Faith Misigoh ibis Styles Nairobi Westlands

Customer review rating 4.0/5

Eva S. Solo - Confirmed reviews ALL

Feels like a very well guarded place, good breakfast, small rooms.

Dear Eva S., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you felt secure and enjoyed our breakfast offerings. We appreciate your comments regarding the room size, and we hope to welcome you back in the future for another enjoyable experience. Best regards, Front office manager, Faith Misigoh. ibis Styles Nairobi Westlands

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Other web-users rate our hotel

  • 387 reviews 9.6/10 Location
  • 924 reviews 7/10 Room
  • 2,211 reviews 9.6/10 Service
  • 23 reviews 9.1/10 WiFi
  • 384 reviews 3.3/10 Comfort
  • 383 reviews 9.5/10 Vibe
  • 357 reviews 9.3/10 Cleanliness
  • 320 reviews 9.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.