Mercure Pakenham

Customer review rating (ALL Rating) 4.6/5 879 reviews

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Description

Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 10pm (7 days a week)

Our accommodation(s)

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Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

GPS:-38.0768, 145.49351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  879 reviews

TripAdvisor Rating  4.0/5  7 reviews

Good rooms, unprofessional staff

TripAdvisor rating 3.0/5

UlyanaInStars Couples - TripAdvisor review

ROOMS: convenient spacious room with a big bathroom. Comfortable bed, small sofa, coffee table. The room was also equipped with a fridge, safe and teapot, couple of glasses were provided as well. LOCATION: 1h drive to the Penguin parade, 30min drive to Maru park. FOOD: continental breakfast ($16.5 per person), coffee from machine is available in the lobby. FACILITIES: fast wi-fi, parking zone in front of the hotel entrance. STAFF: we’ve checked in on Dec, 31 and reception working hours were till 2pm, but we were not informed about it - so unprofessional and unpleasant. We solved the problem (2 hours spent!), but with the help of another hotel from this chain. Nobody contacted us even on phone/mail they left for guests. And, of course, no apology as well.

Well located close to family

Customer review rating 5.0/5

Dianne C. Solo - Confirmed reviews ALL

Pleasant reception staff, room was very clean and comfortable. Was my second stay at hotel over Christmas

Staff are excellent

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff are so kind, thorough and inviting. Will definitely stay again

Excellent stay in a location that suits our needs.

Customer review rating 5.0/5

Karen F. Couples - Confirmed reviews ALL

Hotel has excellent facilities and included the required amenities for a short stay. Very quiet. Excellent cleanliness and well presented. Staff welcoming. Thank you for moving away from single use plastic water bottles.

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

It was very good

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Other web-users rate our hotel

  • 175 reviews 9.6/10 Location
  • 576 reviews 8.8/10 Room
  • 497 reviews 9/10 Service
  • 6 reviews 8.6/10 WiFi
  • 278 reviews 9.5/10 Cleanliness
  • 157 reviews 9.8/10 Vibe
  • 128 reviews 8.4/10 Amenities
  • 111 reviews 4.9/10 Breakfast

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