Mercure Pakenham 4 stars

Customer review rating (ALL Rating) 4.6/5 756 reviews

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77 Racecourse Road, 3810 Pakenham, Australia

Description

Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 8pm (6pm on Sundays)

Our accommodation(s)

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Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

GPS:-38.0768, 145.49351

Telephone
Fax +61 6135941103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MERCURE PAKENHAM RESTAURANT

Discover Bistrot Le Mode, where French bistro dining meets warmth, flavour and elegance. Enjoy seasonal plates, classic French-inspired flavours and thoughtfully curated wines, cocktails and aperitifs in a welcoming setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  756 reviews

Customer review rating 4.5/5

Graham B. Couples - Confirmed reviews ALL

Efficient smooth check in and parking right close to door and lift.

Dear Graham, Thank you so much for your lovely feedback! We’re really pleased to hear that everything from check-in and parking to our location made your stay easy and comfortable. It’s wonderful to know you enjoyed the hotel, and we truly appreciate you choosing to stay with us. We hope to welcome you back again soon! Regards, Mercure Pakenham Team

Customer review rating 3.5/5

Kerryn P. Friends - Confirmed reviews ALL

Disappointed to not have twin beds as we specifically asked for when we booked back in June. The roll out had to be bought in after we alerted reception.

Dear Kerryn, Thank you for sharing your feedback. I’m truly sorry that your twin-bed request, made when you booked in June, was not arranged before your arrival, and that you had to contact Reception for the rollaway bed. I completely understand your disappointment. We would love the opportunity to welcome you back and provide the stay you should have experienced. Please be assured that we’ll take extra care to ensure your requests are looked after personally next time. We hope to see you again soon. Regards, Mercure Pakenham Team

Customer review rating 4.0/5

Cheryl D. Friends - Confirmed reviews ALL

Loved the hotel, location is perfect for commute to Melbourne

Dear Cheryl, Thank you so much for your lovely feedback! We’re thrilled to hear you loved the hotel and found our location perfect for getting into Melbourne. It was a pleasure having you stay with us, and we’d be delighted to welcome you back next time you’re in the area! Regards, Mercure Pakenham Team

Customer review rating 5.0/5

Helen S. Business - Confirmed reviews ALL

Very relaxing a well situated location. Clean spacious room and friendly staff

Dear Helen, Thank you so much for your lovely feedback! We’re thrilled to hear you had such a relaxing stay and enjoyed our convenient location, spacious room and friendly team. It was a pleasure having you with us, and we hope to welcome you back again soon! Regards, Mercure Pakenham Team

Customer review rating 4.5/5

Mark J. Business - Confirmed reviews ALL

Just an overnight work trip, staff were extremely professional and friendly.

Other web-users rate our hotel

  • 180 reviews 9.2/10 Location
  • 560 reviews 8.5/10 Room
  • 473 reviews 8.6/10 Service
  • 6 reviews 8.3/10 WiFi
  • 282 reviews 9.1/10 Cleanliness
  • 268 reviews 8.4/10 Comfort
  • 106 reviews 9.6/10 Vibe
  • 94 reviews 5.3/10 Breakfast

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