Mercure Warragul 4 stars

Customer review rating 4.6/5 2,934 reviews

ALLSAFE approved hotel

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How it works?
Mercure Warragul
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+ 10 Services

Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Complimentary Gym Access

  • Modern Event Spaces

  • Privilege King Spa Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLARMARINE Paying
  • Early check-in/Late check-out Paying
  • Cash machine
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warragul

23 Mason Street
3820 warragul
australia

Tel: +61356183500

Fax: (+61)3/56183599

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLARMARINE At 130km / 80 miles - Shuttle paying

  • By train

    WARRAGUL STATION At 0km / 0 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

GPS :-38.162985, 145.933241

Our accommodation(s)

Our restaurants and bars

NEWMASON EAT DRINK RELAX

Type of cuisine: Bistro

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOUNGE BAR

The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 45 people

Find out more

Our guest reviews for
Mercure Warragul

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,934 reviews

tripadvisor

TripAdvisor Rating 4.5/5

194 reviews

Comfortable and spacious

Customer review rating 5.0/5

Michelle Business - 21/07/2021 Confirmed reviews ALL

I really like the room layout and it was really spacious Can't fault the lockdown but I was looking forward to eat at Newhaven but it wasn't opened but that's fine

well located - great location

Customer review rating 5.0/5

Paul Business - 20/07/2021 Confirmed reviews ALL

Unfortunately due to COVID, we didn't get to experience the food or bistro but the venue is very nice

Excellent stay

Customer review rating 5.0/5

Harvey M. Families - 19/07/2021 Confirmed reviews ALL

Great staff

Quiet rooms and great service

Customer review rating 4.5/5

Shane M. Business - 19/07/2021 Confirmed reviews ALL

Stayed for work over 2 nights and it was great to have a coffee machine in the room to start the day.

Good location, good parking, great room.

Customer review rating 4.5/5

Steve Business - 18/07/2021 Confirmed reviews ALL

Jess, at check in and on the phone, was great to deal with, deserves a pay rise!

Very well appointed. Quality accomadation option

Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Covid impacted single night. Very professional.

Good but the building is typical cheap build thin walls

Customer review rating 3.5/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Good but these modern day buildings are cheaply made . The walls are paper thin and noise carry’s through the building making it hard to sleep

excellent stay. All staff are friendly

Customer review rating 5.0/5

Anonymous Business - 16/07/2021 Confirmed reviews ALL

Enjoyed my stay. Reception staff are very polite. House Keeping always do an excellent job maintaining the cleanliness of the rooms; also they always greet you when walking pass. Food and Beverage staff very professional, polite and the chefs cooked delicious food.

Excellent

Customer review rating 5.0/5

Ron Business - 14/07/2021 Confirmed reviews ALL

Been here a number of times and have always experienced excellent service. The rooms a superb, very clean great amenities and the beds are extremely comfortable.

Lovely comfortable clean room great stay

Customer review rating 5.0/5

Visitoe Business - 14/07/2021 Confirmed reviews ALL

Thanks for a lovely stay - the bed was SUPER comfy, amenities were clean and the coffee machine was such a great addition. Would recommend!

Comfortable and convenient

Customer review rating 4.0/5

Roger Friends - 11/07/2021 Confirmed reviews ALL

Overall we were comfortable and found everything in good order. The underground parking was easily found and handy. The front office staff were efficient and keen to ensure our stay met expectations and lovely to deal with. We booked a privilege room which advertises special extras and are also Accor Plus Silver members and some of the included perks were missing - however the front desk were able to fix these oversights quickly and without fuss. Housekeeping however needing to apparently be heightened due to covid-cleaning standards had us wondering at how well this was being done as we found a half-finished packet of chips in the room and the window frame is covered in mold and sporting some impressive spider webs behind the fly screen. I also had to turn off the minibar overnight to let it defrost as it was running almost constantly and keeping me awake the first night but was quite OK the second night once efficiency was restored. Overall the room was OK for us, but a little attention is needed to keep a high standard. The attached restaurant is pretty handy and good value, shame it isn't associated with the property so that our 50% discount wasn't available. The restaurant breakfast voucher arrangement is something I hadn't encountered before and quite confusing having to go back to the reception desk to get a special menu. On the 2nd day we got our menus from reception, but our friends from 2 other rooms were given the special menus at the table.

Lovely stay

Customer review rating 4.5/5

Judy Solo - 11/07/2021 Confirmed reviews ALL

Enjoyed my stay. The restaurant was quite disorganised for breakfast but the hotel was great

Hassle free

Customer review rating 4.0/5

Julie Families - 11/07/2021 Confirmed reviews ALL

A hassle free nights accommodation for our family with a great bistro restaurant downstairs that suited everyone in our family

Everything was as expected

Customer review rating 3.5/5

Anonymous Couples - 10/07/2021 Confirmed reviews ALL

Comfy Bed. A little overpriced for location.

Great Location

Customer review rating 4.5/5

Catherine Families - 06/07/2021 Confirmed reviews ALL

My mother, sister and brother visited the Gippsland region to trace our family history. We based ourselves at Warragul and the Mercure was the perfect location. It was clean and the staff were really friendly. The only negative was that the bathroom door wouldn’t shut which wasn’t great as I was sharing the room with my mum. Overall though, I would definitely recommend this hotel to others.

Beautiful room very spacious

Customer review rating 5.0/5

Ann C. Couples - 06/07/2021 Confirmed reviews ALL

Close to where our granddaughters 21st was lovely room staff very friendly

Good stay

Customer review rating 4.5/5

Anthony Business - 05/07/2021 Confirmed reviews ALL

Nice warm room and comfortable bed though the air conditioning unit does blow on you creating a draft when sleeping!

Great location and very comfortable

TripAdvisor rating 5.0/5

GarryAdler 14/12/2020 TripAdvisor review

Very friendly and helpful staff. The room has space and the beds were very comfortable. Bathroom and shower was great. The hotel is located in a very central location and is close to shops, cinemas and restaurants.

Room Cleanliness

TripAdvisor rating 3.0/5

Jeff P Solo travel - 12/08/2019 TripAdvisor review

I requested my room be made up on one day and all they did was change one towel. No bed made, no general tidy. Really not good enough. I had pulled my bed up before I left for the day and it was exactly the same when I returned. For the money I paid per night I would expect better service

Hello "Jeff P", Thank you very much for your feedback! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again for helping us improve & we hope to welcome you back in Warragul! Very warm regards, Vic Pahwa General Manager 03 5618 3500

A Fine Hotel in Country Victoria

TripAdvisor rating 4.0/5

bjkilmore Business - 17/04/2019 TripAdvisor review

The Mercure Warragul is a well appointed and very comfortable hotel. Central to the main shopping centre of Warragul, basically everything is at your fingertips. Rooms are spacious and beds comfortable.

Hello "bernardjephson", Thank you so much for your lovely feedback! We are delighted that you had a comfortable stay with us and we look forward to welcoming you again! Warm regards, Vic Pahwa General Manager

Our most recent 20 reviews

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