Mercure Warragul 4 stars

Customer review rating (ALL Rating) 4.6/5 3,035 reviews

ALLSAFE approved hotel

Mercure Warragul
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+ 19 Services

Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Complimentary Gym Access

  • Modern Event Spaces

  • Privilege King Spa Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Warragul

23 Mason Street
3820 warragul

Fax: (+61)3/56183599

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLARMARINE At 130km / 80 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

GPS:-38.162985, 145.933241

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 45 people

Find out more

Our guest reviews for
Mercure Warragul

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,035 reviews

TripAdvisor Rating 4.5/5

196 reviews

Very good

Customer review rating 5.0/5

Anonymous Business - 18/12/2021 Confirmed reviews ALL

Staff were wonderful and exceptionally helpful all day.

Always a good choice well located

Customer review rating 4.5/5

Anthony D. F. Business - 18/12/2021 Confirmed reviews ALL

I always find the staff the rooms and service excellent whenever I checkin for business you are my first select.

Excellent accommodation, particularly good for an overnight stay

Customer review rating 5.0/5

Laurence &. P. B. Business - 13/12/2021 Confirmed reviews ALL

I was in Warragul for a dinner for business and The Mercure was perfect. Lovely big room, spotlessly clean and pleasant staff. I will certainly use The Mercure in the future if I need to return to Warragul for business, and I think it would also be an excellent stop-off point if I was travelling further afield to Gippsland.

A very welcoming and comfortable stay.

Customer review rating 4.5/5

Anonymous Business - 13/12/2021 Confirmed reviews ALL

I was originally booked top stay one night and at short notice was able to stay a further night in the same room and the additional booking and payment for the extra night by me personally, was handled with ease and no confusion.

Well Located

Customer review rating 4.0/5

Az Families - 11/12/2021 Confirmed reviews ALL

Overall, the room was modern, clean, and pleasant. Perhaps on the pricey side, and it was disappointing that I would have had to pay an additional $30 for my 6 year old son to have a fold-out bed for the one night we stayed. My daughter, who briefly visited me in the hotel, has a fear of elevators. It was concerning that the person at reception did not know how to access the stairs and had to rely on phoning her manager to find out. However, the bed was comfortable and the staff were friendly.

Great location

Customer review rating 4.5/5

Heather N. Friends - 10/12/2021 Confirmed reviews ALL

Stayed overnight in a Superior room King bed. The reception ladies were very nice and helpful. The room was extremely clean and the bed was super comfy. Our room had a small balcony for having a coffee outside if you wanted. Will definitely stay here again.

Always excellent

Customer review rating 5.0/5

Ken M. Solo - 09/12/2021 Confirmed reviews ALL

I hadn't stayed at Mercure for about two years due to my wife Karen passing away. As always the stay was excellent, you could not complain about anything. I would like to in particular, pay a compliment to the lovely receptionist that was on Monday afternoon when I arrived. Made me feel very welcome, relaxed and was just very friendly and natural. A credit to Mercure Warragul. Thanks for another enjoyable stay and I look forward to the next time.

Use of Corporate services

Customer review rating 5.0/5

William B. Business - 08/12/2021 Confirmed reviews ALL

All arrangements provided as requested

Indulgence in Warragul

Customer review rating 5.0/5

Jeanette M. Couples - 08/12/2021 Confirmed reviews ALL

I chose this place as I had been curious about it being new. Check in was easy and reasonably quick. Loooved the underground car park as it was a warm day and I had a pet in the car. Enjoyed the spa, farewelled my friend as he had another commitment and went back to go back in the spa! Had to check out later in the day as I had night shift so even though it caught the receptionist by surprise it was otherwise fuss-free.

Great stay and friendly staff

Customer review rating 5.0/5

Mike C. Business - 08/12/2021 Confirmed reviews ALL

I had the most amazing time staying at The Mecure, Warragul. It was the first time I was able to getaway for a friends wedding and combine work with this stay.

Customer review rating 3.5/5

Anonymous Families - 07/12/2021 Confirmed reviews ALL

Check in and out was a breeze. Happy with the entire experience. Only thing that was missing were lack of toiletries. There were only 2 small bars of soap which is not the usual standard of a Mercure hotel. Further on in our trip we stayed in another Mercure Hotel and the basic toiletries like soap, shampoo, conditioner and bath gel were provided.

Handy stopover, comfortable stay

Customer review rating 5.0/5

Jenny Solo - 07/12/2021 Confirmed reviews ALL

This was a quick stopover on my way back to Melbourne. Very friendly service, comfortable bed and clean room.

Great value, great hotel

Customer review rating 4.5/5

Rom Couples - 07/12/2021 Confirmed reviews ALL

Friendly staff for check in and check out. Pleasant surprise with a bottle of wine for our anniversary and my birthday

A memorable occasion

Customer review rating 5.0/5

Lee W. Business - 05/12/2021 Confirmed reviews ALL

The room was very spacious, the staff where very welcoming, the location was great and the bed was comfortable.

central, easy to find.

Customer review rating 5.0/5

M. Families - 05/12/2021 Confirmed reviews ALL

First time out for quite a while. Enjoyed the experience.

Customer review rating 3.5/5

Anonymous Business - 03/12/2021 Confirmed reviews ALL

Would be great if there was a microwave in the room. Or after hours quick meals option

Perfect stopover hotel

TripAdvisor rating 5.0/5

ridgey55 24/11/2021 TripAdvisor review

Large comfortable room with the amenities one associates with the Mercure brand. Efficient check in, spotless roo, large bathroom with amenities. Pleasant helpful staff and good restaurant/bar area with takeaway options. Reasonably priced food options

Simple and comfy

TripAdvisor rating 4.0/5

FRANK L 10/11/2021 TripAdvisor review

Great location, service was ok but didn't receive welcome drink when check in but after requesting, it's been nicely to be delivered to the room. Room is spacious but the bed was OK, otherwise in general was great experience.

Great location and very comfortable

TripAdvisor rating 5.0/5

GarryAdler 14/12/2020 TripAdvisor review

Very friendly and helpful staff. The room has space and the beds were very comfortable. Bathroom and shower was great. The hotel is located in a very central location and is close to shops, cinemas and restaurants.

Room Cleanliness

TripAdvisor rating 3.0/5

Jeff P Solo travel - 12/08/2019 TripAdvisor review

I requested my room be made up on one day and all they did was change one towel. No bed made, no general tidy. Really not good enough. I had pulled my bed up before I left for the day and it was exactly the same when I returned. For the money I paid per night I would expect better service

Hello "Jeff P", Thank you very much for your feedback! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again for helping us improve & we hope to welcome you back in Warragul! Very warm regards, Vic Pahwa General Manager 03 5618 3500

Our most recent 20 reviews

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