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Mercure Warragul 4 stars

Customer review rating 4.6/5 2,554 reviews

Mercure Warragul
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Complimentary Gym Access

  • Modern Event Spaces

  • Privilege King Spa Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLARMARINEPaying
  • Early check-in/Late check-outPaying
  • Cash machine
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warragul

23 Mason Street
3820
warragul
australia

Tel: +61356183500

Fax: (+61)3/56183599

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLARMARINE At 130km / 80 miles - Shuttle paying

  • By train

    WARRAGUL STATION At 0km / 0 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

GPS :-38.162985, 145.933241

Our accommodations

Superior Room 1King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Premier Spa Suite with King Bed

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

PRIVILEGE KING ROOM

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

NEWMASON EAT DRINK RELAX

Type of cuisine: Bistro

Newmason Eat Drink Relax Bistro is part of the Mercure Warragul complex.* It offers breakfast, full bistro dining and wwood-firedpizzas, with Alfresco dining and a function room options available. * Accor Member benefits not available.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Warragul

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,554 reviews

tripadvisor

TripAdvisor Rating 4.5/5

187 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Used Convention Room facilities for a meeting

Customer review rating 4.6/5

Bill B. Business - 06/07/2020 Confirmed reviews ALL

Convention room was prepared with all facilities available for the meeting

Dear Bill, We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

good stay but let down with price and restaurant experience mainly

Customer review rating 4.6/5

Tim Business - 05/07/2020 Confirmed reviews ALL

pricey for just the room for one night, thought it would at least come with a light breakfast or something, maybe even a coffee machine. manager was very nice, but restaurant staff downstairs were loud and being silly - food was cold, considering they looked over staffed on the night and my sticky date was swimming, petty i know, but there weren't many people dining...you'd think they had the time. beer was ice cold so thumbs up there. was meant to stay until friday but only ended up staying 1 night due to the let downs. room i was place in was next to someone else, you'd think with the current crazy times you would spread the guests over the levels not right next door...he was also loud all night. kids in carpark on pushbikes in morning, perhaps a gate or something to protect guest vehicles.

Dear Tim, Great to hear from you and thank you for the constructive review of our hotel and its facilities! Mercure Warragul is a mixed-used development and will share the feedback with respective stakeholders. I am sure this will only help us perform better. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Customer review rating 4.6/5

Nicole T. Couples - 05/07/2020 Confirmed reviews ALL

Room was absolutely great bed super comfortable my only complaint was we paid an extra $40 for a room with a view and this was a complete waste of money as the view was rooftops but other than that was extremely happy and would definately come back again

Dear Nicole T., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Just what I needed!

Customer review rating 4.6/5

Kelly Solo - 30/06/2020 Confirmed reviews ALL

I stayed for two nights - a tired pregnant mum taking a weekend away from her family. It was exactly what I needed! The shower was amazing - perfect pressure, nice and warm, so roomy! The advice re: local restaurants and amenities was also spot on from the front desk. I didn't even get out my phone map because the directions were clear and concise. Everything is located so closely - supermarket and local food spots. I was worried about COVID closures but my stay was perfect.

Dear Kelly P., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Top service,top class room.

Customer review rating 4.6/5

Danny H. Business - 24/06/2020 Confirmed reviews ALL

Very satisfied,aaaaclass hotel.

Dear Olwyn H., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Very happy with our stay at the Mercure Warragul. Lovely reception staff that were very helpful with how to access our room . Very easy to navigate. Loved the simplicity...other places I have visited have been hard to access when reception not at desk

Customer review rating 4.6/5

Julie Friends - 13/06/2020 Confirmed reviews ALL

Very happy with our stay with you. Bed comfy and room has the wow factor with the decor especially pictures behind the beds. The only thing I didn’t like was there was some stains on the carpet and small seat ...stayed in room 235 ...I would have given you a 10 accept for the stain which were old Stains and large Can’t understand why they aren’t clean or been replaced. The rest of the room was spotless. I was very happy with the location and good eating places close by ...being I woman on your own felt very safe. I have told friends and highly recommend your place. I live in East Gippsland and it was a good spot to break up my trip back home. Your easy access to reception with parking right there really important when travelling on your own

Dear Julie M., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. With regard to carpet stains, we periodically steam clean our rooms and we steamed cleaned after your email. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great again. Vic was excellent.

Customer review rating 4.6/5

Brad C. Business - 04/06/2020 Confirmed reviews ALL

Vic called me to check I was still coming, welcomed me back with a card and a complementary bottle of wine. He also chatted about the restuarant and confirmed my table booking. Great to be basc after a couple of months shut dow. It is my permanent place to stay whn I come to Warragul. I stay at least 6 nights a month.

Dear Brad, We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great room and helpful staff

Customer review rating 4.6/5

Barbara L. Solo - 31/03/2020 Confirmed reviews ALL

Requested a late check out which was accommodated no problem. Very helpful staff.

Dear Barbara l., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Satisfying given the issues with corona virus

Customer review rating 4.6/5

Mew Business - 31/03/2020 Confirmed reviews ALL

Satisfied with the experience apart from the cleaner removing my cheese from the fridge when I was actually returning that evening. I understand why this occurred as there was a chance that I was not returning to the hotel for the second evening. I wish you all the best in the current circumstances. I have stayed with you a number of times and it is great to have a city hotel in a country location. I have always been well treated and assisted if I had any queries. The attached restaurant also provides lovely food and means that we don't have to go hunting around for a meal.

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Clean lovely room. Check in was easy and the Team Members we dealt with were great.

Customer review rating 4.6/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

We had an overnight stay. The room was spacious, clean and quite. Having the bar and restaurant so close was an added bonus.

Dear Deborah S., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

very good location

Customer review rating 4.6/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

it was a pleasurable stay, staff were friendly and informative, room was very comfortable and very modern and nice

Dear Lindon H., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Ok

Customer review rating 4.6/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

The hotel was great but I was disappointed with how uncomfortable the bed was and also the price just for water... maybe don’t place a couple next to a family with younger children of spare rooms available, unfortunately didn’t get a sleep in...

Dear Samantha R., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback and I have noted your special comments on water and beds for further improvements. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great stay

Customer review rating 4.6/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Excellent

Dear Jessica J., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Very well presented and helpful staff

Customer review rating 4.6/5

Gareth Families - 17/03/2020 Confirmed reviews ALL

Very pleasant and will stay again

Dear Gareth K., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great location, quality motel.

Customer review rating 4.6/5

Gary T. Couples - 17/03/2020 Confirmed reviews ALL

Everything we hoped for, great quality, spacious room.

Dear Gary T., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Enjoyable stay

Customer review rating 4.6/5

Cynthia Z. Friends - 17/03/2020 Confirmed reviews ALL

From arrival the staff were welcoming, friendly and helpful. The room was spacious and well presented. The bed was comfortable. I was grateful for an underground carpark to protect my car. Check in and check out were smooth.

Dear Cynthia Z., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great stay

Customer review rating 4.6/5

Amy Business - 17/03/2020 Confirmed reviews ALL

very nice, nice centrally located easy to walk to CBD

Dear Amy H., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

great service & helpful friendly staff.

Customer review rating 4.6/5

David Business - 16/03/2020 Confirmed reviews ALL

From the moment I arrived it was an attitude of ...nothing is a problem.

Dear David H., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jess and Narelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Customer review rating 4.6/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Staff courteous. Nicely appointed room

Dear Maree H., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Good location, friendly staff, delicious breakfast

Customer review rating 4.6/5

L. Couples - 11/03/2020 Confirmed reviews ALL

We enjoyed our stay and found staff to be very friendly. One negative, a big negative would have to be someone from the restaurant was emptying bins of glass bottles outside at 6.40am on the Sunday morning. A little consideration for guests would have been appreciated. It was our first night away together child free since having our children and we really were hoping for a relaxing sleep in.

Dear Gibson L., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I have made a special note of your comment regarding Newmason to assist us in future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
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