Mercure Warragul 4 stars

Customer review rating (ALL Rating) 4.5/5 699 reviews

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Mercure Warragul - Image 1
Mercure Warragul - Image 2
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Mercure Warragul - Image 4
23 Mason Street, 3820 WARRAGUL, Australia

Description

Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Modern Event Spaces

  • Privilege King Spa Rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room 2 Queen Beds

Photo out of - Superior Room 2 Queen Beds

With families and travelling friends in mind, the room features 2 queen beds, with interconnecting rooms available upon request.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

This modern and spacious room features a King bed with spa & shower, with the ability to accommodate a third person on a rollaway bed upon request (charges apply).

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The room features the comfort and spaciousness of the Superior room and some special extras such as free internet, Nespresso machine, bathrobe, slippers, and a complimentary magazines.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The beautifully appointed 2 bedroom apartment features a King bed in one room and a Queen bed in the other room. It also has a full kitchen, lounge and laundry. Perfect for sharing couples or a family looking for that extra space and comfort.

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Warragul

23 Mason Street
3820 WARRAGUL
Australia

GPS:-38.162985, 145.933241

Telephone
Fax +61 3 5618 3599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 47 rooms
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
  • 47 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Business Center

  • Self service business center
  • On site

NEWMASON EAT DRINK RELAX

Photo out of - NEWMASON EAT DRINK RELAX

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

Cooking style
Bistro
Capacity
250
3820 Warragul, Australia
Telephone +61 3 5618 3160
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
  • -
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Saturday
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Sunday
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Accommodate food

  • Children menu

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  699 reviews

Customer review rating 2.0/5

Michelle B. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Wayne P. M. Business - Confirmed reviews ALL

Dear Wayne, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our rooms and found our team so great. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Regards, Mercure Warragul Team

Customer review rating 4.0/5

Kellie D. Business - Confirmed reviews ALL

Dear Kellie, Thank you for your lovely feedback! We’re pleased to hear that our after-hours check-in made your quick stay easy and convenient. We’re glad we could make your arrival a smooth one and hope to welcome you back for a longer stay next time. Regards, Mercure Warragul Team

Customer review rating 4.0/5

Carol S. Couples - Confirmed reviews ALL

Dear carol, Thank you for your feedback. We’re pleased you enjoyed your stay and appreciate your comments regarding the undercover parking. We understand it can feel a little tricky to navigate; unfortunately, most undercover car parks are similar in design, so there is limited scope for us to make changes to the layout. We appreciate your understanding and hope to welcome you back again soon. Regards, Mercure Warragul Team

Customer review rating 4.5/5

Alistair Y. Couples - Confirmed reviews ALL

Dear Alistair, Thank you so much for your lovely feedback. It’s wonderful to hear that you received such a warm welcome from our team and enjoyed your suite and the convenience of our car parking. I’m especially pleased that Andi took the time to call you before your arrival and ensure everything was taken care of. I’ll be sure to share your kind words with her. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again soon. Warm Regards, Mercure Warragul Team

Customer review rating 5.0/5

Wayne P. M. Business - Confirmed reviews ALL

Staff are great as are rooms

Dear Wayne, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our rooms and found our team so great. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Regards, Mercure Warragul Team

Customer review rating 4.0/5

Kellie D. Business - Confirmed reviews ALL

It was a quick stay but the after hours check in made it really easy.

Dear Kellie, Thank you for your lovely feedback! We’re pleased to hear that our after-hours check-in made your quick stay easy and convenient. We’re glad we could make your arrival a smooth one and hope to welcome you back for a longer stay next time. Regards, Mercure Warragul Team

Customer review rating 4.0/5

Carol S. Couples - Confirmed reviews ALL

Everything was fine with the one exception, the underground car parking leaves a lot to be desired, the car parking spaces are too narrow and invite damages to the car's doors by other car doors being banged into one's doors by other careless drivers.

Dear carol, Thank you for your feedback. We’re pleased you enjoyed your stay and appreciate your comments regarding the undercover parking. We understand it can feel a little tricky to navigate; unfortunately, most undercover car parks are similar in design, so there is limited scope for us to make changes to the layout. We appreciate your understanding and hope to welcome you back again soon. Regards, Mercure Warragul Team

Customer review rating 4.5/5

Alistair Y. Couples - Confirmed reviews ALL

Great welcome from the receptionist, lovely suite, good car parking.

Dear Alistair, Thank you so much for your lovely feedback. It’s wonderful to hear that you received such a warm welcome from our team and enjoyed your suite and the convenience of our car parking. I’m especially pleased that Andi took the time to call you before your arrival and ensure everything was taken care of. I’ll be sure to share your kind words with her. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again soon. Warm Regards, Mercure Warragul Team

Customer review rating 4.0/5

Kehela V. Business - Confirmed reviews ALL

Easy check in/check out process, very comfortable bed, liked the touch of the robes and slippers. Modern, clean. Great range at Breakfast - good value.

Dear Kehela, Thank you for your wonderful feedback! We’re delighted you enjoyed the easy check-in and check-out, comfortable bed, and thoughtful touches like the robes and slippers. It’s great to hear you also enjoyed our modern, clean rooms and the breakfast selection. We truly appreciate your kind comments and look forward to welcoming you back! Warm regards, Mercure Warragul Team

Customer review rating 1.0/5

Natalie M. Business - Confirmed reviews ALL

Hi Dale, wrote you an email this afternoon about my stay and how disappointing it was where nothing was done about the noise next door.

Customer review rating 4.0/5

Adrian N. Business - Confirmed reviews ALL

Good sized room. Enjoyed the king bed. Please provide softer pillows. My neck was sore each morning. And a non-slip mat in the shower to stop the unnecessary and potentially dangerous slip on the tiles. Otherwise, your staff are lovely, especially Natelle at Reception, who possesses a friendly and pleasant demeanour, and the facilities accommodate my needs. Thank you

Dear Adrian, Thank you so much for taking the time to share your feedback. We’re pleased you enjoyed the spacious room and comfortable king bed, and that our facilities and location met your needs. I’m sorry to hear about the pillows and the discomfort you experienced each morning. We also appreciate you highlighting the shower floor and the importance of having a non-slip mat. Your comments are genuinely helpful, and we’ll review these points with our team. It’s wonderful to hear your kind words about our staff, and particularly Natelle. I’ll be sure to pass on your lovely feedback to her. I know it will mean a great deal to her. Thank you again for staying with us and for your thoughtful feedback. We hope to welcome you back and provide an even more comfortable stay next time. Warm regards, Mercure Warragul Team

Customer review rating 4.5/5

Erina M. Business - Confirmed reviews ALL

Huge room, comfortable and cosy furnishings and a great location with everything you need all within walking distance. And free parking!!!

Dear Erina, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the spacious room, comfortable furnishings and our convenient location. It’s great to know that the free parking added to your stay as well. We truly appreciate your kind words and look forward to welcoming you back again soon. Regards, Mercure Warragul Team

Customer review rating 5.0/5

Deborah K. Couples - Confirmed reviews ALL

Good value for money, pub next store a bonus.

Dear Deborah, Thank you for your lovely feedback. We’re delighted to hear you enjoyed the cleanliness, comfort and great location, and that you found us to be good value for money. We hope to welcome you back again soon! Sincerely, Mercure Warragul Team

Customer review rating 3.0/5

Matthew P. Business - Confirmed reviews ALL

Shower pressure wash pretty poor, the pillows on the bed where all the same size and too big, which hurt my neck- Why would you not have a thick & thin combo?

Dear Matthew, Thank you for taking the time to share this with us. We are particularly sorry to hear that the pillows caused you neck discomfort, as a good night’s sleep is such an important part of a comfortable stay. We really appreciate you taking the time to suggest having a choice of thicker and thinner pillows, and we’ll certainly pass this feedback on to our team. We’re also sorry the shower pressure wasn’t up to standard. We truly hope we have the opportunity to welcome you back and provide you with a more comfortable experience next time. Warm regards, Mercure Warragul Team

Customer review rating 4.5/5

Liam F. Couples - Confirmed reviews ALL

Great accommodation, spacious, very comfortable. Exceptionally clean and had everything you could need. Great staff. Very helpful.

Customer review rating 4.0/5

Karlie O. Couples - Confirmed reviews ALL

As above

Customer review rating 5.0/5

Y. Y. Couples - Confirmed reviews ALL

We stayed here on our way back to Melbourne - a lovely stay, great comfortable room with a big bed. The staff on reception was brilliant, she gave clear instructions on where to park and how to access the building out of hours.

Customer review rating 4.5/5

Garry M. Business - Confirmed reviews ALL

A very comfortable stay in warm surroundings this chilly winter season. Friendly and efficient staff to welcome you back. Much appreciated.

Customer review rating 5.0/5

Heather G. Couples - Confirmed reviews ALL

Great location, handy to everything such as railway station, restaurants and cafes, supermarket and delicious gelato store .

Customer review rating 3.5/5

Harjinder S. Business - Confirmed reviews ALL

Everything was lovey but I didn’t received my welcome drink but I understand i checked in around7pm.

Customer review rating 4.0/5

Bronwyn B. Business - Confirmed reviews ALL

Andi on reception was outstanding. What a treat to have a smiling, warm and friendly face to greet me each day, this made the stay so much more enjoyable.

Customer review rating 5.0/5

Alexander S. Business - Confirmed reviews ALL

Reception staff were delightful to work with assisting our needs in every way for our business meetings. I must add that the cleaning staff were also most helpful and a great team.

Customer review rating 4.5/5

Gary S. Solo - Confirmed reviews ALL

It was just the sort of comfortable I needed after spending the day refereeing a Roller Derby Tournament. Quiet, warm, and close to where my mob went for dinner.

Other web-users rate our hotel

  • 225 reviews 9.8/10 Location
  • 475 reviews 8.1/10 Room
  • 339 reviews 8.8/10 Service
  • 11 reviews 5.3/10 WiFi
  • 197 reviews 8.6/10 Cleanliness
  • 89 reviews 8.3/10 Food
  • 24 reviews 5.3/10 Breakfast
  • 6 reviews 10/10 Sustainability

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