Mercure Warragul 4 stars

Covid impacted single night. Very professional.

Good but these modern day buildings are cheaply made . The walls are paper thin and noise carry’s through the building making it hard to sleep

Enjoyed my stay. Reception staff are very polite. House Keeping always do an excellent job maintaining the cleanliness of the rooms; also they always greet you when walking pass. Food and Beverage staff very professional, polite and the chefs cooked delicious food.

Been here a number of times and have always experienced excellent service. The rooms a superb, very clean great amenities and the beds are extremely comfortable.

Thanks for a lovely stay - the bed was SUPER comfy, amenities were clean and the coffee machine was such a great addition. Would recommend!

Overall we were comfortable and found everything in good order. The underground parking was easily found and handy. The front office staff were efficient and keen to ensure our stay met expectations and lovely to deal with. We booked a privilege room which advertises special extras and are also Accor Plus Silver members and some of the included perks were missing - however the front desk were able to fix these oversights quickly and without fuss. Housekeeping however needing to apparently be heightened due to covid-cleaning standards had us wondering at how well this was being done as we found a half-finished packet of chips in the room and the window frame is covered in mold and sporting some impressive spider webs behind the fly screen. I also had to turn off the minibar overnight to let it defrost as it was running almost constantly and keeping me awake the first night but was quite OK the second night once efficiency was restored. Overall the room was OK for us, but a little attention is needed to keep a high standard. The attached restaurant is pretty handy and good value, shame it isn't associated with the property so that our 50% discount wasn't available. The restaurant breakfast voucher arrangement is something I hadn't encountered before and quite confusing having to go back to the reception desk to get a special menu. On the 2nd day we got our menus from reception, but our friends from 2 other rooms were given the special menus at the table.

Enjoyed my stay. The restaurant was quite disorganised for breakfast but the hotel was great

A hassle free nights accommodation for our family with a great bistro restaurant downstairs that suited everyone in our family

Comfy Bed. A little overpriced for location.

My mother, sister and brother visited the Gippsland region to trace our family history. We based ourselves at Warragul and the Mercure was the perfect location. It was clean and the staff were really friendly. The only negative was that the bathroom door wouldn’t shut which wasn’t great as I was sharing the room with my mum. Overall though, I would definitely recommend this hotel to others.

Close to where our granddaughters 21st was lovely room staff very friendly

Nice warm room and comfortable bed though the air conditioning unit does blow on you creating a draft when sleeping!

Very friendly and helpful staff. The room has space and the beds were very comfortable. Bathroom and shower was great. The hotel is located in a very central location and is close to shops, cinemas and restaurants.

I requested my room be made up on one day and all they did was change one towel. No bed made, no general tidy. Really not good enough. I had pulled my bed up before I left for the day and it was exactly the same when I returned. For the money I paid per night I would expect better service

The Mercure Warragul is a well appointed and very comfortable hotel. Central to the main shopping centre of Warragul, basically everything is at your fingertips. Rooms are spacious and beds comfortable.