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- The hotel has a parking
- The hotel has shuttles
- The hotel has a restaurant
- The hotel is accessible for people with reduced mobility
- The hotel has well-being services
- The hotel has air conditioning in rooms
Mercure Warragul
Hotel for travellers looking for local and authentic experiences
Anna Coffey, Hotel ManagerWe look forward to welcoming you to Mercure Warragul. Feel welcome to contact me if I can help : gm@mercurewarragul.com.au or +61 03 5618 3500.
Ideally located in the heart of the CBD with direct access to shopping, restaurants and the popular West Gippsland Arts and Entertainment Centre, the brand new Mercure Warragul will impress you from the moment you arrive. The hotel features contemporary designed rooms, a gym, restaurant, lounge, multipurpose function rooms and complimentary WiFi. Perfect for leisure and business travellers to have an enjoyable stay.
Hotel extras
Ideally situated in the Warragul CBD
Complimentary Undercover Parking
Complimentary Gym Access
Modern Event Spaces
Privilege King Spa Rooms
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 11h00
Paying
Services and practical information
- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Parking
- Private indoor parking
- Private outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- TULLARMARINE Paying
- Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
- Cash machine
- Concierge
Catering
- Breakfast Paying
- 1 Restaurant(s)
- 1 Bar(s)
- Room service
- Hot meals
- Cold snacks
- Opening hours : Week 17:30-21:00
- Opening hours : Week-end 17:30-21:00
- Snack & beverage machine
Leisure and activities
- Fitness centre
Business services
- 2 Meeting room(s)
- Self service business centre
- Copy/print service available
Services in the hotel and nearby
Check-in from 14h00 - Check out up to 11h00
In summary
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Catering services
- One Restaurant
- One Bar
- Snack and beverage machine
- Snack and beverage machine
- Breakfast
- Breakfast à la carte
- Room service
- Cold snacks
- Hot meals
Meetings/Events
- 2 Meeting rooms
- Business Center
- Self service business center
Accessibility
- Wheelchair accessible hotel
Hotel Services And Equipments
- Hotel informations
- 47 rooms
- 3 rooms for people with reduced mobility
- No family room
- 5 connecting rooms
- 48 non-smoking rooms
- 3 floors
- Languages spoken at the hotel
- Wi-Fi
- High Speed WiFi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
- Air conditioning
- Air Conditioning
- Reduced mobility Facilities
- 100% Non Smoking Property
- Check In & Check-out facilities
- Express check-out
- Concierge
- Concierge
- Safe deposit box at reception
- Safe deposit box at reception
Access to property
- Shuttle
- MEL (Extra)
- TULLARMARINE (Extra)
- Mercure Warragul
- On site
Well-being
- Snap Fitness Warragul
- On site
Hotel location
Mercure Warragul
23 Mason Street
3820 warragul
australia
Tel: +61356183500
Fax: (+61)3/56183599
Contact email :
bookings@mercurewarragul.com.auCopy email address
Check-in from 14h00
Check out up to 11h00
- By plane
TULLARMARINE At 130km / 80 miles - Shuttle paying
- By train
WARRAGUL STATION At 0km / 0 miles
- By train
WARRAGUL STATION At 0km / 0 miles
GPS :-38.162985, 145.933241
Our accommodation(s)
Superior Room 1King Bed
Accessible room
- Max. number of persons: x2
- Area: From 25 m² / 269 sq ft
- Wireless internet in your room
- High speed internet
- Coffee/tea making facilities
- Bathroom products
- Direct dial telephone
Superior Room 2 Queen Beds
- Max. number of persons: x4
- Area: From 27 m² / 291 sq ft
- Wireless internet in your room
- High speed internet
- Coffee/tea making facilities
- Bathroom products
- Direct dial telephone
Premier Spa Suite with King Bed
- Max. number of persons: x3
- Area: From 27 m² / 291 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathroom products(...)
PRIVILEGE KING ROOM
- Max. number of persons: x3
- Area: From 30 m² / 323 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathroom products(...)
Our restaurants and bars
NEWMASON EAT DRINK RELAX
Type of cuisine: Bistro
Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.
LOUNGE BAR
The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.
Non contractual photo
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- Monday
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- Saturday
- Sunday
Your meetings and events
ALL Rating 4.6/5
2,955 reviews
TripAdvisor Rating 4.5/5
194 reviews
Comfortable Stay
Customer review rating 4.0/5
Tracie P. Couples - 19/09/2021 Confirmed reviews ALL
Very clean well appointed rooms
Very comfortable and clean
Customer review rating 4.0/5
John Couples - 19/09/2021 Confirmed reviews ALL
Friendly reception and well appointed rooms.
Nice and quiet, very comfortable bed
Customer review rating 3.0/5
David Couples - 19/09/2021 Confirmed reviews ALL
It would have been a 10 out 10 if I hadn’t been charged for mini bar use, I was asked at checkout if the mini bar had been used. While my answer was no, I was still charged $3.55 and another credit card surcharge as well. I tried to call the reception at 3:55 pm on checkout day to question the incorrect charge and was told by a contractor that the Warragul staff seemed to have left for the day. Not that impressed really David
Modern facilities
Customer review rating 4.5/5
Nick Business - 18/09/2021 Confirmed reviews ALL
Stayed here for work - very convenient and located in town
Always receive a great welcome.
Customer review rating 5.0/5
Kim W. Business - 14/09/2021 Confirmed reviews ALL
Friendly staff , always happy to come back. Anna is an extremely approachable General Manager.
Well located
Customer review rating 5.0/5
Daniel K. Business - 10/09/2021 Confirmed reviews ALL
I have been staying at this motel for sometime off and on the location and wonderfull staff make my stay very comfortable I would like to take this opportunity to thank the staff at Warragul for there professional attitude and kindness through this very difficult time we are all in I would highly recommend this motel to friends and family
Clean - bed was very well made up - everything I required was available in the room
Customer review rating 5.0/5
Gayle I. Business - 20/08/2021 Confirmed reviews ALL
100% perfect - this time
Dear Gayle I., Thank you for your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
We’ll located
Customer review rating 4.0/5
Anonymous Business - 20/08/2021 Confirmed reviews ALL
Ample parking, close to shops, clean
Dear Sybille D., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Well located
Customer review rating 5.0/5
Leigh Couples - 15/08/2021 Confirmed reviews ALL
Friendly service would stay again
Dear Leigh B., Thank you for your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Comfortable
Customer review rating 3.5/5
C. Couples - 08/08/2021 Confirmed reviews ALL
Comfortable bed and very clean room. Could hear our neighbours conversation easily over their music and our tv. No wifi working so netflix wasnt working.
Dear sell c., Thank you for taking the time to review Mercure Warragul. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Pleasant stay
Customer review rating 4.5/5
Lyn Couples - 08/08/2021 Confirmed reviews ALL
Once again we tried to stay in Warragul. Once again our trip was disrupted by COVID19 lockdown. The staff at the hotel were extremely pleasant and helpful. They were understanding of our predicament. Our treatment was so good that we will not hesitate to stay here again
Dear Lyn B., Thank you for your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
bad stay
Customer review rating 0.5/5
David C. Business - 06/08/2021 Confirmed reviews ALL
We could not access any Wi-Fi no pass word was given when we checked in , tried calling reception at 8pm, know one was available , I had $640 deducted from my account on check-in, the overnight stay was $214 , I went to pay for dinner at another venue, to be told card wasn't working , lack of funds in this account because of this $640 withdrawal , this was corrected when I enquired at reception no reason was given for this embarrassing mistake by Your Hotel , will not use Mercure Accommodation again
Dear David C., Thank you for taking the time to tell us about your experience at the Mercure Warragul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Good location, comfortable room
Customer review rating 4.5/5
Anthony M. Couples - 04/08/2021 Confirmed reviews ALL
The spa room we booked was great. Had a good time with my wife. The only real issue we had was the room was advertised with a seperate bath and shower, but the shower was over the bath, not seperate. Room was comfortable otherwise.
Dear Anthony M., Thank you for your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Comfortable and spacious
Customer review rating 5.0/5
Michelle Business - 21/07/2021 Confirmed reviews ALL
I really like the room layout and it was really spacious Can't fault the lockdown but I was looking forward to eat at Newhaven but it wasn't opened but that's fine
Dear Michelle L., Thank you for your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Great location and very comfortable
TripAdvisor rating 5.0/5 
GarryAdler 14/12/2020 TripAdvisor review
Very friendly and helpful staff. The room has space and the beds were very comfortable. Bathroom and shower was great. The hotel is located in a very central location and is close to shops, cinemas and restaurants.
Room Cleanliness
TripAdvisor rating 3.0/5 
Jeff P Solo travel - 12/08/2019 TripAdvisor review
I requested my room be made up on one day and all they did was change one towel. No bed made, no general tidy. Really not good enough. I had pulled my bed up before I left for the day and it was exactly the same when I returned. For the money I paid per night I would expect better service
Hello "Jeff P", Thank you very much for your feedback! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again for helping us improve & we hope to welcome you back in Warragul! Very warm regards, Vic Pahwa General Manager 03 5618 3500
A Fine Hotel in Country Victoria
TripAdvisor rating 4.0/5 
bjkilmore Business - 17/04/2019 TripAdvisor review
The Mercure Warragul is a well appointed and very comfortable hotel. Central to the main shopping centre of Warragul, basically everything is at your fingertips. Rooms are spacious and beds comfortable.
Hello "bernardjephson", Thank you so much for your lovely feedback! We are delighted that you had a comfortable stay with us and we look forward to welcoming you again! Warm regards, Vic Pahwa General Manager
Gippsland
TripAdvisor rating 5.0/5 Pirronsue Solo travel - 12/03/2019 TripAdvisor review
The hotel is situated in a central but quiet location. The reception staff were friendly and helpful. My room was spacious and very well appointed. Great range of tea and coffee on offer. An enjoyable overnight stay for a very reasonable price.
Hello "Pirronsue', Truly grateful words and a big thank you from the team! I am sure fellow traveller will love your recommendations for us and we promise they won't be disappointed! Very warm regards, Vic Pahwa General Manager
Very comfortable
TripAdvisor rating 5.0/5 Mikesibly Couples - 06/03/2019 TripAdvisor review
Great stay - very comfortable room and beds, well appointed, nice and clean and very friendly staff - great value for money and a good location. Busted a nice winery Brandy Creek nearby - highly recommended
Hello "Mikesibly", Thank you for the perfect score, we really appreciate it! We are super stoked to hear that you had an enjoyable stay and we hope we continue to welcome you again! Warm regards, Vic Pahwa
Lovely decor, good sized room, great breakfast
TripAdvisor rating 4.0/5 shepgoodwins Family - 02/01/2019 TripAdvisor review
Overall great return stay at this hotel. Staff were very pleasant and attentive. Breakfast was delicious and service excellent. Comfortable beds and good sized rooms. Location was central and undercover parking.
Hello "shepgoodwins", Thank you so much for your wonderful feedback on your recent return stay! It is always a pleasure to have you here and we are looking forward to seeing you again! Warm regards, Vic Pahwa General Manager
Our most recent 20 reviews
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