Mercure Warragul 4 stars

Customer review rating (ALL Rating) 4.4/5 682 reviews

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Mercure Warragul - Image 1
Mercure Warragul - Image 2
Mercure Warragul - Image 3
Mercure Warragul - Image 4
23 Mason Street, 3820 WARRAGUL, Australia

Description

Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Modern Event Spaces

  • Privilege King Spa Rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room 2 Queen Beds

Photo out of - Superior Room 2 Queen Beds

With families and travelling friends in mind, the room features 2 queen beds, with interconnecting rooms available upon request.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

This modern and spacious room features a King bed with spa & shower, with the ability to accommodate a third person on a rollaway bed upon request (charges apply).

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The room features the comfort and spaciousness of the Superior room and some special extras such as free internet, Nespresso machine, bathrobe, slippers, and a complimentary magazines.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The beautifully appointed 2 bedroom apartment features a King bed in one room and a Queen bed in the other room. It also has a full kitchen, lounge and laundry. Perfect for sharing couples or a family looking for that extra space and comfort.

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Warragul

23 Mason Street
3820 WARRAGUL
Australia

GPS:-38.162985, 145.933241

Telephone
Fax +61 3 5618 3599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 47 rooms
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
  • 47 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Business Center

  • Self service business center
  • On site

NEWMASON EAT DRINK RELAX

Photo out of - NEWMASON EAT DRINK RELAX

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

Cooking style
Bistro
Capacity
250
3820 Warragul, Australia
Telephone +61 3 5618 3160
Opening hours
Monday
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Tuesday
  • -
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Wednesday
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Thursday
  • -
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Friday
  • -
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Saturday
  • -
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Sunday
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Accommodate food

  • Children menu

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  682 reviews

Customer review rating 4.0/5

Dejan J. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Colin M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Tara O. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Janelle H. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Michael B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Colin M. Couples - Confirmed reviews ALL

We could not have asked for a better welcome. The reception staff were friendly and excrement helpful.

Customer review rating 4.5/5

Tara O. Business - Confirmed reviews ALL

Good location, feels safe. Clean and comfortable.

Customer review rating 4.0/5

Janelle H. Business - Confirmed reviews ALL

Everything was great except the noise coming from upstairs at 2.45am each night.

Customer review rating 4.0/5

Michael B. Business - Confirmed reviews ALL

Enjoyed a comfortable stay apart from a few minor inconveniences.

Customer review rating 4.0/5

David J. S. Business - Confirmed reviews ALL

was great as expected

Customer review rating 3.0/5

Rachel L. Business - Confirmed reviews ALL

Rooms very clean, great customer service, food from Newmason good, great location. Downsides - foyer has sickly overpowering perfume smell, slight musky smell from air con, pillows very uncomfortable, streaming on TV not working, doona on bed very heavy and hot

Customer review rating 4.5/5

Ward J. Business - Confirmed reviews ALL

Very pleasant stay

Customer review rating 1.0/5

Jackie C. Families - Confirmed reviews ALL

Room was nice and very comfortable. However, upon arriving late which we can completely take accountability for we spent over an hour trying to sort out getting the code for the drop box. We were given no clear instructions or time frame around were we would actually be allowed in or if we needed arrange alternative accommodation. I was repeatedly hung up on and it took multiple phone calls just to be able to provide my card details for the sercuity deposit. At the time we had a small child in the car and the whole situation was unnecessarily stressful and could have been avoided by clear communication

Customer review rating 3.5/5

Chenjerai G. Families - Confirmed reviews ALL

More variety on breakfast choices

Customer review rating 3.0/5

Alexander R. Business - Confirmed reviews ALL

Exhaust fan not working, black mould in shower base and carpets dirty

Customer review rating 4.5/5

Tony G. Solo - Confirmed reviews ALL

The room was well kept and comfortable.for my stay. The only problem was the safety deposit box. It was open but I was unable to retract the bolts to close it.

Customer review rating 4.5/5

Mark T. Business - Confirmed reviews ALL

Smooth check in, good undercover on-site parking, friendly & efficient staff. Excellent room & bed.

Customer review rating 0.5/5

Eric B. Business - Confirmed reviews ALL

I’m still waiting my invoice 3 days later

Customer review rating 1.0/5

Colin D. Families - Confirmed reviews ALL

I would have ignored all the other faults had they simply returned my call from 2 days prior to check in, which was to confirm the check in process. But since they didn't and I found myself outside the place in the dark at midnight. Here are the other issues, fridge was non-functional, which was reported on the first morning and was not fixed during my 3-night stay. They don't have a bar, so the welcome drink didn't exist. Room wise the room was good and clean. The desk staff was the worst I have ever had at an Accor motel.

Customer review rating 4.5/5

Melissa L. Friends - Confirmed reviews ALL

Helpful, friendly staff. Beautifully presented and clean room, close to the centre.

Dear Melissa, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our friendly and helpful service, as well as the cleanliness and presentation of your room. It’s also great to know that you found our central location convenient and your stay comfortable. We truly appreciate your kind comments and look forward to welcoming you back again soon! Warm regards, Mercure Warragul Team

Customer review rating 4.5/5

Sue J. Families - Confirmed reviews ALL

Close to everything, friendly staff.

Dear Sue, Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed the food, friendly service, and convenient location. It’s wonderful to know that our team helped make your stay enjoyable. We look forward to welcoming you back again soon! Warm Regards, Mercure Warragul Team

Customer review rating 4.0/5

Kylie D. Families - Confirmed reviews ALL

Good location, nice beds, quiet and clean.

Dear Kylie, Thank you for your lovely feedback. We’re pleased to hear that you enjoyed our convenient location, comfortable beds, and clean and quiet environment. It’s great to know the hotel was well located for your needs and contributed to a comfortable stay. We look forward to welcoming you back again soon! Warm Regards, Mercure Warragul Team

Customer review rating 5.0/5

Roger A. Business - Confirmed reviews ALL

I was there on business and offered everything I needed, free undercover parking, restaurant attached to the hotel, large comfy rooms in a quiet area.

Customer review rating 4.5/5

Kerrilyn P. Families - Confirmed reviews ALL

Hotel was clean and beds comfortable, free parking was great

Other web-users rate our hotel

  • 227 reviews 9.5/10 Location
  • 475 reviews 7.9/10 Room
  • 330 reviews 8.5/10 Service
  • 11 reviews 5.8/10 WiFi
  • 198 reviews 8.2/10 Cleanliness
  • 63 reviews 8.6/10 Vibe
  • 29 reviews 4.8/10 Breakfast

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