Just a short ferry ride from Singapore, Mövenpick Resort and Spa Bintan Lagoon offers an ideal escape on a pristine beach. Combining Swiss hospitality with tropical charm, the resort boasts 408 rooms with breathtaking ocean views. Guests can enjoy Port 19 live cooking, Yokatta Izakaya & Bar, Klon - Tong Deli's pastries, and Chocolate Hour.
Beyond dining, guests can unwind in a lagoon-style pools or explore the Recreation Village, home to fitness centre and studio. Golf enthusiasts can also indulge in the resort's access to two world-class golf courses designed by Jack Nicklaus and Ian Baker-Finch.
For Meeting & Events, we offer Bintan's largest conference space of 2,000 sqm, with a 900 sqm pillarless Grand Ballroom, 11 versatile venues, and outdoor areas for team-building, all supported by our professional team to deliver customized programs.
We aim to create a destination where families, couples, and business travelers can enjoy exceptional gastronomy, sports, and vibrant activities. Our resort seamlessly combines these experiences with renowned hospitality.
Richard Margo, Hotel Management
We are delighted to announce that Shantara Spa & Wellness is now open, welcoming you to a serene sanctuary of relaxation and rejuvenation. Our dedicated team is ready to provide personalized treatments and exceptional service, ensuring every visit is a truly memorable experience. We look forward to helping you unwind and create moments of wellness throughout your stay.
Hotel extras
Nestled on a white sandy beach featuring 408 stylish rooms overlooking the South China Sea.
With gastronomy at its heart, featuring five unique dining destinations.
The Recreation Village - blending family fun and fitness in one vibrant hub.
11 versatile meeting spaces spanning over 2,000 sqm
Access two world-class golf courses designed by renowned Jack Nicklaus and Ian Baker-Finch
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
Deluxe Twin, Garden View
, Room 2 :
Deluxe King, Garden View
Room
Deluxe Twin, Garden View
Photo out of - Deluxe Twin, Garden View
Discover serenity and a range of modern facilities, a minibar, and fresh coffee and tea-making facilities. Surrounded by the tranquil beauty of nature with a daybed and private balcony, this is a nature-connected setting for your stay.
Enjoy a relaxing getaway where every delightful detail has been crafted for your comfort with a daybed and private balcony. Wake up to blissful garden views, pour yourself a refreshing cup of coffee, live like a king with Mövenpick.
Rediscover your connection to nature with expansive ocean view. Enjoy an uncomplicated stay, a daybed, private balcony and coffee and tea-making facilities will help you restore body and soul. Mövenpick is your gateway to a nature-inspired getaway.
Immerse yourself in the beauty of nature, with a delightful stay, complete with coffee and tea-making facilities and a daybed. Framed by panoramic views of the ocean from your private balcony, you'll find tranquillity at every step of your stay.
With verdant garden views and a private terrace with lounging, dining, and coffee and tea-making facilities, this is the perfect blend of comfort and convenience. Relax in an elegant lounge or simply unwind and enjoy the serene scenery around you.
Find delightful design and natural beauty at every turn, with private terrace and lunging and dining facilities. After a blissful night's sleep in a King bed, wake up to a fresh cup of espresso with verdant garden views.
Open the window onto your private terrace and sun loungers and breathe in the fresh ocean air our elegantly appointed Premium Terrace Twin rooms give you and your family a connection to nature, complete with tea and coffee facilities and minibar.
Looking for an oceanfront escape with sophistication? Our Premium Terrace rooms offer lounging and dining facilities, a private balcony, and a daybed with panoramic sea views. The perfect setting for an unforgettable getaway.
Treat yourself to ocean views with a living and dining room, espresso machine, 50- and 65-inch TVs, and soundbar. Enjoy turndown service and exclusive access to the Executive Lounge-your perfect island escape.
Indulge in opulence with ocean views, a living and dining room, and private balcony. Features 50 and 65-inch TVs with soundbar, turndown service, and exclusive Executive Lounge access for added sophistication.
For our most illustrious guests, this suite blends space and elegance with a living and dining room, 50 and 65-inch TVs, and soundbar. Enjoy ocean views, Executive Lounge canapés, and turndown service throughout your stay.
Page 1 out of 3, Restaurant 1 :
PORT 19 RESTAURANT
, Restaurant 2 :
YOKATTA IZAKAYA AND BAR
PORT 19 RESTAURANT
Photo out of - PORT 19 RESTAURANT
Port 19, our all-day dining, features live cooking stations, Marché-style buffets (subject to availability), and à la carte dining across Nusantara, Asian, and Western cuisines. Signatures include Josper-grilled Tomahawk Steak and Hainan Chicken Rice.
Cooking style
International
Capacity
517
Accessibility
Accessible service
Jalan Indera Segara Site A12, Sebong Lagoi Teluk Sebong, Kab Bintan Kepulauan Riau, 29155 Bintan, Indonesia
Port 19, our all-day dining, features live cooking stations, Marché-style buffets (subject to availability), and à la carte dining across Nusantara, Asian, and Western cuisines. Signatures include Josper-grilled Tomahawk Steak and Hainan Chicken Rice.
YOKATTA IZAKAYA AND BAR
Photo out of - YOKATTA IZAKAYA AND BAR
Yokatta Izakaya & Bar offers an authentic Japanese dining experience with yakitori, sushi, udon, and tempura, crafted by our skilled Japanese chef. Enjoy premium sake from our curated bar, making it perfect for casual dining or special celebrations.
Cooking style
Japanese
Capacity
107
Accessibility
Accessible service
Jalan Indera Segara Site A12, Sebong Lagoi Teluk Sebong, Kab Bintan Kepulauan Riau, 29155 Bintan, Indonesia
Yokatta Izakaya & Bar offers an authentic Japanese dining experience with yakitori, sushi, udon, and tempura, crafted by our skilled Japanese chef. Enjoy premium sake from our curated bar, making it perfect for casual dining or special celebrations.
KLON-TONG DELI GOODS
Photo out of - KLON-TONG DELI GOODS
Klon-Tong Deli combines Bintan's 1980s-inspired décor with Mövenpick's culinary excellence. Enjoy local delights, fresh pastries, artisanal ice creams, and specialty coffee, along with Mövenpick's signature Chocolate Hour for a nostalgic experience.
Cooking style
Cafe
Capacity
67
Accessibility
Accessible service
Jalan Indera Segara Site A12, Sebong Lagoi Teluk Sebong, Kab Bintan Kepulauan Riau, 29155 Bintan, Indonesia
Klon-Tong Deli combines Bintan's 1980s-inspired décor with Mövenpick's culinary excellence. Enjoy local delights, fresh pastries, artisanal ice creams, and specialty coffee, along with Mövenpick's signature Chocolate Hour for a nostalgic experience.
RECREATION VILLAGE SPORTS LOUNGE
Photo out of - RECREATION VILLAGE SPORTS LOUNGE
The Sports Lounge, located in the Recreation Village, serves Western comfort food like burgers, wings, and fresh salads, plus a kids' menu. Enjoy eco-friendly ingredients, smoothies, specialty coffees, cocktails, live sports, and a fun, social atmosphere.
The Sports Lounge, located in the Recreation Village, serves Western comfort food like burgers, wings, and fresh salads, plus a kids' menu. Enjoy eco-friendly ingredients, smoothies, specialty coffees, cocktails, live sports, and a fun, social atmosphere.
Soñada Beach Club
Photo out of - Soñada Beach Club
Soñada, Bintan's only two-storey beach club, blends Pan-Asian and Italian flavours, tropical cocktails, ocean views, live DJs, a pool, and beachfront cabanas, accommodating up to 245 guests.
Cooking style
International
Capacity
245
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Meals by the swimming Pool
Musical Entertainment
Payment
Cash
Credit card
Other
Soñada, Bintan's only two-storey beach club, blends Pan-Asian and Italian flavours, tropical cocktails, ocean views, live DJs, a pool, and beachfront cabanas, accommodating up to 245 guests.
OCEAN POOL BAR
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Payment
Cash
Other
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Digestifs
Snacks facilities
Cold snacks
Hot snacks
Ocean Pool Bar is a swim-up bar at the main pool, offering a selection of light snacks, finger foods, and tropical cocktails. Relax and unwind as you enjoy refreshing drinks while soaking in the water, all in a peaceful and serene setting.
2 breakfasts
American
Continental
Japanese
Hot Breakfast
Cold breakfast
Restaurant
Hotel breakfast
Room service
A Mövenpick breakfast blends Swiss heritage with Asian and Western flavors. Enjoy fresh breads, pastries, fruits, eggs, live cooking, and regional specialties, all crafted with quality, variety, and sustainability in mind.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Hot Breakfast
Cold breakfast
Restaurant
Room service
2 pools
Photo out of - Pool
When you stay at Mövenpick Resort & Spa Bintan Lagoon, you can take a refreshing dip in a lagoon pools, sip a curated cocktail poolside, or simply soak up the sun.
Fitness center
Photo out of - Fitness center
Our state-of-the-art gym is open 24 hours, ensuring you can maintain your fitness routine at any time. Equipped with modern facilities, it's perfect for an energising workout day or night.
Fitness center
Our state-of-the-art gym is open 24 hours, ensuring you can maintain your fitness routine at any time. Equipped with modern facilities, it's perfect for an energising workout day or night.
Location
On site
Fitness equipment
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Cross trainer
TV in the room
Towels available
Our state-of-the-art gym is open 24 hours, ensuring you can maintain your fitness routine at any time. Equipped with modern facilities, it's perfect for an energising workout day or night.
Shantara Spa
Photo out of - Shantara Spa
Shantara Spa & Wellness is a tranquil sanctuary where relaxation meets rejuvenation. Inspired by nature and holistic wellness, our curated treatments and skilled therapists create personalized experiences that leave you refreshed, restored, and renewed.
Shantara Spa & Wellness is a tranquil sanctuary where relaxation meets rejuvenation. Inspired by nature and holistic wellness, our curated treatments by skilled therapists deliver personalized experiences, leaving you refreshed, restored, and renewed.
Institute Manager
Shantara Spa & Wellness is a tranquil sanctuary where relaxation meets rejuvenation. Inspired by nature and holistic wellness, our curated treatments and skilled therapists create personalized experiences that leave you refreshed, restored, and renewed.
Craft your dream wedding with us. Our selection of elegant events venues and facilities can be tailored to fit your vision, creating memories to treasure forever.
Spend 3 days 2 nights with my colleagues here for our corporate retreat. We had a very positive experience throughout the entire period. All the staff were very accommodating and acceded to our last-minute requests. All of them are always smiling and we honestly did not have one single bad moment. Special mention to Melly from the sales team for being very understanding with us during the booking process, as well as Rosa from the events team who attended to all our needs readily. Some of the feedback from colleagues were that the food selection was wide and tasty, facilities (especially golf course) were top notch, pool was big and clean, and we loved the energy from every single Movenpick staff we came across!
Dear Guests,
Thank you for your wonderful feedback and for choosing Mövenpick Bintan for your corporate retreat!
I am delighted that your three-day event was such an enjoyable experience for everyone, and particularly pleased that our team was able to accommodate your requests and ensure everything ran smoothly.
A very special thank you for recognising Melly from our Sales team and Rosa from our Events team. Organising a corporate retreat involves plenty of coordination, and it is rewarding to hear that their flexibility, understanding and attentiveness made a difference. I will be delighted to share your compliments with both of them.
It is equally wonderful to hear that your colleagues enjoyed our dining experiences, swimming pools, golf courses and the many facilities available throughout the resort.
Above all, your comment about the positive energy and genuine smiles of every Heartist® you encountered is perhaps the greatest compliment we could receive.
Thank you again for placing your trust in us. We sincerely look forward to welcoming your team back for another successful and memorable retreat!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.0/5
Pei J. L.
Friends
-
Confirmed reviews ALL
Had a memorable girls' trip. Hotel staff were very friendly, resort is new and clean. Shout out to Wina for making our stay comfortable. Food selection/variety was good, though quality can be improved.
Dear Guests,
Thank you for your lovely feedback!
I am delighted that you and your friends enjoyed a memorable getaway at Mövenpick Bintan and appreciated the cleanliness of our resort and the warm hospitality of our Heartists®.
A special thank you for recognising Wina, whose attentiveness helped make your stay more comfortable. I will be delighted to share your kind words with her.
I also appreciate your comments regarding our dining experiences. While I am pleased that you enjoyed the variety of food available, I take note of your observation regarding quality and will share it with our culinary team as we continue to improve our offerings.
Thank you again for choosing our resort for your girls' trip. We sincerely look forward to welcoming you and your friends back for another wonderful getaway!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.0/5
Qiong W.
Families
-
Confirmed reviews ALL
The staffs are extremely helpful, and always puts up a warm smile! Rooms are clear and well designed, toothbrush set is sustainable. Lobby is grand and welcoming, despite a renovated project, whole resort felt very new, with no trace of before renovation.
Need to improve staff training on attention to detail, promised to decorate room for 2 people having birthday in my family, only 1 room got it. 1 luggage missing and only found it at reception after 4 hours. At breakfast and lunch buffet, staff clears cutleries before meal is done without putting new ones back.
Good variety of kids play facilities and recreational activities for adults. Staff went the extra mile to customise a honey lemon for my mum who does not take caffeine. Nice white sand beach comparable to Maldives. Overall we have enjoyed the stay and will go back again!
Dear Guests,
Thank you for taking the time to share such detailed and constructive feedback about your stay at Mövenpick Bintan.
I am delighted that you and your family enjoyed our resort's design, beautiful beach, extensive recreational facilities and, above all, the genuine warmth and helpfulness of our Heartists®. It is particularly lovely to hear that our team went the extra mile to prepare a special drink for your mother.
I am, however, sorry for the shortcomings you experienced, particularly the luggage delay and the inattentiveness during buffet service. These are certainly areas where we should do better, and your comments have been shared with our teams for improvement.
Regarding the birthday arrangements, our records indicate that the decoration request was made for one room only. I regret the misunderstanding, especially as two family members were celebrating, and we will be more attentive in clarifying such arrangements in the future.
Thank you again for your appreciation and constructive observations. Knowing that you enjoyed your stay and intend to return means a great deal to us. We look forward to welcoming your family back for another wonderful island getaway!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.5/5
Saniah A.
Couples
-
Confirmed reviews ALL
Overall, staff are very friendly, very prompt and helpful.
Customer review rating 4.0/5
Nicolette L. P. O.
Families
-
Confirmed reviews ALL
Service was excellent. Every feedback we provided on the food was taken seriously. We can feel the sincerity in the food that they prepared and the service that they provided.
Dear Guests,
Thank you for your lovely feedback!
I am delighted that you enjoyed the wide range of activities available at Mövenpick Bintan and, above all, the genuine hospitality of our Heartists®.
It is particularly rewarding to hear that you felt your comments about our food were listened to and taken seriously. We genuinely value our guests' feedback, and knowing that you could feel the care and sincerity behind both our culinary offerings and our service means a great deal to us.
I will be delighted to share your kind appreciation with our culinary and service teams.
Thank you again for choosing our resort. We sincerely look forward to welcoming you back for another wonderful stay!
Warm regards,
Richard Margo
General Manager
Dear Guests,
Thank you for your wonderful feedback and for choosing Mövenpick Bintan for your corporate retreat!
I am delighted that your three-day event was such an enjoyable experience for everyone, and particularly pleased that our team was able to accommodate your requests and ensure everything ran smoothly.
A very special thank you for recognising Melly from our Sales team and Rosa from our Events team. Organising a corporate retreat involves plenty of coordination, and it is rewarding to hear that their flexibility, understanding and attentiveness made a difference. I will be delighted to share your compliments with both of them.
It is equally wonderful to hear that your colleagues enjoyed our dining experiences, swimming pools, golf courses and the many facilities available throughout the resort.
Above all, your comment about the positive energy and genuine smiles of every Heartist® you encountered is perhaps the greatest compliment we could receive.
Thank you again for placing your trust in us. We sincerely look forward to welcoming your team back for another successful and memorable retreat!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.0/5
Pei J. L.
Friends
-
Confirmed reviews ALL
Had a memorable girls' trip. Hotel staff were very friendly, resort is new and clean. Shout out to Wina for making our stay comfortable. Food selection/variety was good, though quality can be improved.
Dear Guests,
Thank you for your lovely feedback!
I am delighted that you and your friends enjoyed a memorable getaway at Mövenpick Bintan and appreciated the cleanliness of our resort and the warm hospitality of our Heartists®.
A special thank you for recognising Wina, whose attentiveness helped make your stay more comfortable. I will be delighted to share your kind words with her.
I also appreciate your comments regarding our dining experiences. While I am pleased that you enjoyed the variety of food available, I take note of your observation regarding quality and will share it with our culinary team as we continue to improve our offerings.
Thank you again for choosing our resort for your girls' trip. We sincerely look forward to welcoming you and your friends back for another wonderful getaway!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.0/5
Qiong W.
Families
-
Confirmed reviews ALL
The staffs are extremely helpful, and always puts up a warm smile! Rooms are clear and well designed, toothbrush set is sustainable. Lobby is grand and welcoming, despite a renovated project, whole resort felt very new, with no trace of before renovation.
Need to improve staff training on attention to detail, promised to decorate room for 2 people having birthday in my family, only 1 room got it. 1 luggage missing and only found it at reception after 4 hours. At breakfast and lunch buffet, staff clears cutleries before meal is done without putting new ones back.
Good variety of kids play facilities and recreational activities for adults. Staff went the extra mile to customise a honey lemon for my mum who does not take caffeine. Nice white sand beach comparable to Maldives. Overall we have enjoyed the stay and will go back again!
Dear Guests,
Thank you for taking the time to share such detailed and constructive feedback about your stay at Mövenpick Bintan.
I am delighted that you and your family enjoyed our resort's design, beautiful beach, extensive recreational facilities and, above all, the genuine warmth and helpfulness of our Heartists®. It is particularly lovely to hear that our team went the extra mile to prepare a special drink for your mother.
I am, however, sorry for the shortcomings you experienced, particularly the luggage delay and the inattentiveness during buffet service. These are certainly areas where we should do better, and your comments have been shared with our teams for improvement.
Regarding the birthday arrangements, our records indicate that the decoration request was made for one room only. I regret the misunderstanding, especially as two family members were celebrating, and we will be more attentive in clarifying such arrangements in the future.
Thank you again for your appreciation and constructive observations. Knowing that you enjoyed your stay and intend to return means a great deal to us. We look forward to welcoming your family back for another wonderful island getaway!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.5/5
Saniah A.
Couples
-
Confirmed reviews ALL
Overall, staff are very friendly, very prompt and helpful.
Customer review rating 4.0/5
Nicolette L. P. O.
Families
-
Confirmed reviews ALL
Service was excellent. Every feedback we provided on the food was taken seriously. We can feel the sincerity in the food that they prepared and the service that they provided.
Dear Guests,
Thank you for your lovely feedback!
I am delighted that you enjoyed the wide range of activities available at Mövenpick Bintan and, above all, the genuine hospitality of our Heartists®.
It is particularly rewarding to hear that you felt your comments about our food were listened to and taken seriously. We genuinely value our guests' feedback, and knowing that you could feel the care and sincerity behind both our culinary offerings and our service means a great deal to us.
I will be delighted to share your kind appreciation with our culinary and service teams.
Thank you again for choosing our resort. We sincerely look forward to welcoming you back for another wonderful stay!
Warm regards,
Richard Margo
General Manager
Customer review rating 5.0/5
Manuel G. D. P. B.
Families
-
Confirmed reviews ALL
The welcome area, recreation facilities, pool areas and rooms were spectacular. The Japanese restaurant was very delicious as was the breakfast buffet. We enjoyed the pizza, chicken kimchi sandwich, ice cream and calamari. The drinks were satisfactory but could be improved so we stuck to beer and wine although the espresso martinis were high in quality. Our burgers were under cooked at the Sports Bar so I would check your meat thermometer. We were very impressed with our clean and spacious room and the welcome, guest services, hospitality and wait staff was amazing throughout the resort. We really enjoyed our stay and look forward to returning.
Dear Guests,
Thank you for your wonderful and detailed feedback!
I am delighted that you enjoyed our resort's facilities, beautiful swimming pools, spacious rooms and, above all, the warm hospitality of our Heartists®. It is equally pleasing to hear that you appreciated our breakfast buffet, Japanese restaurant and the variety of dishes you sampled throughout your stay.
Thank you also for your constructive comments regarding our beverages and, particularly, the undercooked burgers at our Sports Lounge. I sincerely apologise for this experience. Proper cooking standards are essential, and I will ensure that our culinary team reviews your feedback carefully, including our cooking procedures and temperature checks.
I am pleased that, despite these shortcomings, you thoroughly enjoyed your stay and are already looking forward to returning.
Thank you again for your kind appreciation of our team and for helping us identify areas where we can improve. We sincerely look forward to welcoming you back for another wonderful experience!
Warm regards,
Richard Margo
General Manager
Customer review rating 5.0/5
Julie A. H.
Business
-
Confirmed reviews ALL
very pleasant
Customer review rating 5.0/5
Diana J. I.
Families
-
Confirmed reviews ALL
One of the best experiences we've had. From the checking to checkout everything was jus perfect and the staff is the warmest ♥️
Customer review rating 2.0/5
Rachel A. S.
Business
-
Confirmed reviews ALL
Was on biz event. Food is bad. Service is not good. Tried to find Mgr on duty. No Duty Mgr. Mktg Director was overseas, GM on leave. All staff are junior staff who doesnt know how to handle queries.
Customer review rating 5.0/5
Nuruljannah N.
Solo
-
Confirmed reviews ALL
I enjoyed my stay very very much .
The staff the ambience the facilities the room . Everything was top notch .
Customer review rating 3.0/5
Liying B.
Couples
-
Confirmed reviews ALL
This was my second stay at Mövenpick, and I was genuinely looking forward to returning!
My first visit was in May 2026 with a friend, when the resort was still in its soft-opening phase. Despite the spa and beach club not yet being open to the public, I had such a lovely experience and felt right at home, thanks to the impeccable hospitality and service. I enjoyed my stay so much that I went on to recommend Mövenpick to two other groups of friends, who have since visited as well. Naturally, I was excited to return for a second time, this time with my husband to celebrate our anniversary.
Upon check-in, we enquired about the possibility of a room upgrade, and were more than happy to pay for one if a complimentary upgrade wasn't possible. However, the concierge informed us that the resort was fully packed that week, which we understood and did not pursue further.
Our room had a mouldy smell unfortunately, a far cry from my experience the first visit.
Awkwardly, as the days went by, it became increasingly apparent that the resort was far from fully occupied (we checked in on Tuesday, and left on Friday). We also heard from several service staff that it was actually a relatively quiet week with low guest footfall. This made us question the explanation we had initially been given, and honestly left us feeling a little uncomfortable. We would have much preferred a straightforward and honest response, even if an upgrade simply wasn't possible, rather than being told that the resort was fully booked when that didn't seem to be the case. After all, we were even willing to pay for an upgrade, so there was no need to offer us a complimentary one. It's a small interaction, but it did leave a slightly sour impression.
On a brighter note, the newly opened spa is beautiful, although we did have one small suggestion regarding the sequence of treatments for the couples' treatment. The experience currently consists of a massage, followed by a scrub and then a bath. After the massage, we were both feeling wonderfully relaxed and sleepy, so transitioning into a scrub felt a little jarring and left us feeling cold. Perhaps the sequence could be reconsidered, with the scrub taking place before the massage, allowing guests to fully unwind and enjoy the more relaxing treatments towards the end.
Other than these points, I really have no complaints about the hospitality and service. Everyone we encountered was warm, welcoming and friendly, and there is a wonderful range of amenities and experiences available throughout the resort, both complimentary and paid.
Dear Guests,
Thank you for taking the time to share such detailed and constructive feedback, and particularly for choosing to return to Mövenpick Bintan to celebrate your wedding anniversary.
I am genuinely grateful for your loyalty and for having recommended our resort to your friends following your first visit. It is therefore especially disappointing to learn that your second stay did not entirely live up to the wonderful memories of your first.
Please accept my sincere apologies for the unpleasant smell in your room. This is certainly not the standard of comfort and cleanliness we strive to provide, and I will ensure that our Housekeeping and Engineering teams follow up on this concern.
I also appreciate your thoughtful observations regarding the sequence of treatments at Shantara Spa. Your suggestion to begin with the scrub and finish with the more relaxing treatments makes perfect sense from a guest's perspective, and I will gladly share it with our Spa team for consideration.
On a positive note, I am delighted that you enjoyed our newly opened facilities and, above all, continued to appreciate the genuine warmth and friendliness of our Heartists®.
Thank you again for your continued support and for sharing your experience so openly. I sincerely hope we will have the pleasure of welcoming you and your husband back and restoring the wonderful impression you took home from your first visit.
Warm regards,
Richard Margo
General Manager
Customer review rating 5.0/5
Mirza M. S.
Families
-
Confirmed reviews ALL
I stayed at Mövenpick Resort & Spa Bintan Lagoon from 30 to 31 October and had a wonderful experience. It was a relaxing and memorable getaway, and I was very happy with my stay overall. A well-deserved 10/10! Thank you to the team for making my visit so enjoyable. I would happily return and recommend the resort to others.
Customer review rating 4.0/5
Cheryl N.
Families
-
Confirmed reviews ALL
Enjoyed our short family getaway. kids loved their time there, all the staff were so friendly and helpful. amenities were also great. Looking forward to visiting again!
Customer review rating 5.0/5
Pedro L. J. P.
Couples
-
Confirmed reviews ALL
It was an extraordinary experience. Thank you to David for his hospitality from day one and for being such a kind and generous host. Thank you also to all the hotel staff for making us feel at home. My girlfriend and I will never forget it.
Customer review rating 5.0/5
Marina G.
Families
-
Confirmed reviews ALL
It was our first time and everything was great. From check in to check out. Facilities are great! Rooms are comfortable and spacious with wooden floora. New smart tv available. Food options were fantastic. Beach club was superb.
Customer review rating 4.5/5
Sheng M. S.
Couples
-
Confirmed reviews ALL
The resort is huge and has a lot of activities within Movenpick. The staff are all very friendly. Breakfast buffet spread is big. The food at the Japanese restaurant is also very nice (but a little pricey). One down side is the location, it is quite away from anything, it is ideal if you’re only staying for 2-3 days and plan to eat and do activities in the resorts only. We had no luck getting nice food outside of the resorts, even those with high rating on Google… All were far and the taste not as nice - which means doesn’t worth the time and money to look for food outside.
Had a great experience doing Padicure and Manicure in the resort. The spa of the resort is very grand and comfortable, but just the skill is not as good as the one I tried outside.
Customer review rating 5.0/5
Ranee B.
Friends
-
Confirmed reviews ALL
Staff are friendly and amenities are enjoyable. Food never disappoints.
Dear Guests,
Thank you for your lovely feedback and, most importantly, for your continued loyalty to Mövenpick Bintan!
It is always a pleasure to welcome returning guests, and I am delighted that you consistently enjoy our facilities, dining experiences and the warm hospitality of our Heartists®.
Your comment that our food never disappoints is particularly rewarding and will certainly bring a smile to our culinary team's faces!
Thank you again for choosing to return to us. We sincerely appreciate your confidence in our resort and look forward to welcoming you back for many more wonderful stays.
Warm regards,
Richard Margo
General Manager
Customer review rating 5.0/5
Jason Y.
Families
-
Confirmed reviews ALL
Well-furnished, wonderful staff, delicious food
Customer review rating 5.0/5
Ratna A. M.
Couples
-
Confirmed reviews ALL
The resort is clean, modern, and well-maintained, with very friendly and helpful staff who made our stay even more enjoyable.
We especially loved the Recreation Village, particularly the game room! Kids will absolutely love the playground and the massive children’s swimming pool. The gym is also well-equipped with excellent workout equipment.
Overall, we had a lovely experience and will definitely come again.
Dear Guests,
Thank you for your wonderful feedback! I am delighted that you enjoyed your stay at Mövenpick Bintan and particularly appreciated the cleanliness, comfort and modern facilities of our resort.
It is lovely to hear that our Recreation Village was such a highlight, especially the games room, children's playground and swimming pools. I am equally pleased that you appreciated our well-equipped Fitness Centre.
Your comment that there is so much to enjoy without ever needing to leave the resort is a wonderful compliment! This is precisely our ambition: to create a destination where guests of all ages can relax, have fun and enjoy quality time together.
Above all, thank you for recognising the friendliness and helpfulness of our Heartists®. Their genuine hospitality is what makes our resort truly special.
We sincerely look forward to welcoming you back for another wonderful getaway!
Warm regards,
Richard Margo
General Manager
Customer review rating 4.5/5
Cecile G.
Friends
-
Confirmed reviews ALL
We had a relaxing quick escape. Facilities, staff, amenities are exceptional. Highly recommended if you're looking for an accomodation in Bintan. Will surely comeback again.
Dear Guests,
Thank you for your lovely feedback and generous recommendation!
I am delighted that you enjoyed your quick escape to Mövenpick Bintan and found our facilities, amenities and the hospitality of our Heartists® to be exceptional.
Sometimes, even a short getaway is all it takes to relax, recharge and create wonderful memories. I am pleased that we could provide just that!
Thank you again for choosing our resort. Knowing that you are already looking forward to returning is a wonderful compliment, and we sincerely hope to welcome you back very soon, perhaps for a slightly longer stay next time!
Warm regards,
Richard Margo
General Manager
Web-users rating
Other web-users rate our hotel
379 reviews8.1/10Location
677 reviews9/10Room
1,321 reviews9.3/10Service
17 reviews4.1/10WiFi
497 reviews9.6/10Vibe
335 reviews8.9/10Cleanliness
287 reviews9.4/10Breakfast
81 reviews7.8/10Location
136 reviews8.4/10Room
265 reviews9/10Service
93 reviews9.5/10Vibe
71 reviews8/10Cleanliness
67 reviews9.1/10Breakfast
47 reviews7.6/10Location
86 reviews8.3/10Room
169 reviews9.3/10Service
65 reviews9.4/10Vibe
37 reviews9/10Cleanliness
30 reviews7.8/10Wellness Area
29 reviews9.2/10Breakfast
5 reviews7.1/10Location
15 reviews8.3/10Room
21 reviews9.3/10Service
8 reviews9/10Amenities
7 reviews9.6/10Vibe
7 reviews9.1/10Cleanliness
8 reviews8.5/10Room
19 reviews9.2/10Service
8 reviews8.3/10Amenities
5 reviews9.3/10Vibe
5 reviews8.8/10Cleanliness
5 reviews8.2/10Wellness Area
Powered by
Frequently asked questions
Mövenpick Resort & Spa Bintan Lagoon is located at Jalan Indera Segara Site A12, Sebong Lagoi, Teluk Sebong, Kab Bintan, Kepulauan Riau, 29155 Bintan, Indonesia. We are a short ferry ride from Singapore and 14 km from Bandar Bentan Telani ferry terminal. Nearby attractions include Safari Lagoi, located 14 km away.
At Mövenpick Resort & Spa Bintan Lagoon, we offer a variety of accommodations:
Deluxe Twin and King rooms with Garden, Pool, or Ocean views
Premium Terrace rooms and Executive, Ambassador, or Presidential Suites
Our suites feature separate living and dining areas for your comfort.
Mövenpick Resort & Spa Bintan Lagoon offers:
Free Wi-Fi, buffet breakfast for an additional fee, and air conditioning
Wheelchair accessibility, lagoon pools, and 24-hour fitness center
Dining at Port 19, Yokatta Izakaya & Bar, Klon-Tong Deli, and Ocean Pool Bar
Concierge, laundry, meeting rooms, and wedding venues
At Mövenpick Resort & Spa Bintan Lagoon, you can dine at Port 19 from 06:30 AM or enjoy Japanese dishes at Yokatta Izakaya & Bar from 12:00 PM. Klon-Tong Deli offers pastries from 08:00 AM, while the Ocean Pool Bar serves cocktails from 10:00 AM. We also provide room service, children's menus, and vegetarian options.
Check-in is at 03:00 PM and check-out is at 12:00 PM at Mövenpick Resort & Spa Bintan Lagoon. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. A late departure can sometimes be offered until 1-2 PM.
Yes, Mövenpick Resort & Spa Bintan Lagoon regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mövenpick Resort & Spa Bintan Lagoon using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Mövenpick Resort & Spa Bintan Lagoon features 11 meeting rooms and Bintan's largest conference space of 2,000 sqm. Our pillarless Grand Ballroom can accommodate up to 780 guests in a theater setting. High-speed Wi-Fi is available throughout our versatile venues to support your professional needs.
You can host your wedding or special event at Mövenpick Resort & Spa Bintan Lagoon, which offers 11 versatile venues and a 900 sqm pillarless Grand Ballroom. Our professional team can customize programs for your celebration, utilizing both elegant indoor spaces and vibrant outdoor areas for team-building or receptions.
Mövenpick Resort & Spa Bintan Lagoon is a wheelchair-accessible property featuring three dedicated rooms for guests with reduced mobility. Our accessible rooms include features like phone lights for the hearing impaired and visual alarms. We also offer accessible service in our restaurants and bars.
Yes, Mövenpick Resort & Spa Bintan Lagoon allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Business travellers at Mövenpick Resort & Spa Bintan Lagoon can enjoy:
11 meeting rooms, high-speed optical fiber Wi-Fi, and business desks in suites
Breakfast from 06:30 AM and laundry services
Our facilities are designed to ensure a seamless professional experience.
Accor Live Limitless
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
Our other establishments nearby
Page 1 out of 2, Our other establishments nearby 1 :, Our other establishments nearby 2 :, Our other establishments nearby 3 :, Our other establishments nearby 4 :
