Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,087 reviews

Best price
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Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,087 reviews

TripAdvisor Rating  4.1/5  5,766 reviews

Customer review rating 3.5/5

Azman S. Families - Confirmed reviews ALL

Had a 1 night staycation. Although we had a free upgrade, we were given a room which was beside the lift lobby. It was slightly noisy when in the room due to the lift carriage system going up and down.

Dear Azman S., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the noise from the lift lobby. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your understanding and hope to provide you with a more pleasant experience during your next visit. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Choon N. F. Families - Confirmed reviews ALL

Our family has been staying in Mercure Roxy numerous times. Apart from transport convenience, the staff is polite, helpful and we get to know them by names.

Dear Mr F., Thank you for your kind words regarding your repeated stays at Grand Mercure Singapore Roxy. We are delighted to hear that you appreciate our convenient location and that our staff has made a positive impression on you and your family. Your feedback is highly valued. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 3.5/5

Aziza K. Business - Confirmed reviews ALL

Breakfast was nice, pool and gym nice. Bathroom in the rooms is super old and looks depressing.

Dear Ms Aziza K., Thank you for your feedback regarding your stay. We are pleased to hear that you enjoyed the breakfast and our facilities. However, we acknowledge your concerns about the room condition and will consider your comments as we continually seek to enhance our guest experience. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Fnu A. Business - Confirmed reviews ALL

all set

Dear Mr A., Thank you for your kind words regarding the quality of our food. We are delighted to hear that you enjoyed your dining experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Mary M. S. Friends - Confirmed reviews ALL

Good and welcoming staff. Clean environment. Helpful people. Wonderful food. Thank you for this peaceful visit.

Dear Ms S., Thank you for your kind words regarding our staff, cleanliness, and dining experiences. We are pleased to hear that you enjoyed a peaceful stay at our hotel. Your positive feedback motivates us to continue delivering exceptional service. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,957 reviews 9.6/10 Location
  • 2,138 reviews 7.3/10 Room
  • 2,324 reviews 9/10 Service
  • 52 reviews 7/10 WiFi
  • 925 reviews 8/10 Comfort
  • 859 reviews 7.5/10 Cleanliness
  • 577 reviews 5.8/10 Vibe
  • 564 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.