Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,084 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,084 reviews

Customer review rating 4.5/5

Madiha N. Families - Confirmed reviews ALL

Dear Ms Madiha N., Thank you for your thoughtful review and for highlighting your recent stay with us. We are delighted to hear that you and your daughters enjoyed the comfort of your upgraded room with the ocean view, and that our facilities, including the pool and laundry area, met your needs. It is wonderful to know that our location was convenient for your family, providing easy access to public transport and nearby amenities. We also appreciate your kind words regarding our staff. It is our priority to ensure that all guests feel welcomed and supported during their stay. Your feedback regarding breakfast is noted, and we hope to have the opportunity to serve you in the future so you can experience it as well. Thank you once again for choosing Grand Mercure Singapore Roxy. We look forward to welcoming you and your family back. Best Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

T. A. T. Couples - Confirmed reviews ALL

Dear Mr T. A. T., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations clean, comfortable, and our staff welcoming. Your positive feedback inspires us to continue providing excellent service to all our guests. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Stephen W. Friends - Confirmed reviews ALL

Dear Mr W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities and received exceptional service at the Breez Bar. Your feedback is greatly appreciated. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Sebastian K. S. T. Families - Confirmed reviews ALL

Dear Mr T., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your stay comfortable. Your comments about the showering facilities are valuable to us, and we will consider them for future enhancements. Regards Alan T. Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 1.5/5

Muhammad A. B. R. Business - Confirmed reviews ALL

Dear Mr Muhammad A., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the delays you experienced during the check-in process, as well as the inconsistencies in room cleaning throughout your seven-day visit. We appreciate your understanding regarding our housekeeping practices, and I regret any confusion caused by the signage system. Your comments will be taken into consideration as we continuously strive to enhance our service quality. Thank you once again for your valuable insights. Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Other web-users rate our hotel

  • 2,208 reviews 9.7/10 Location
  • 2,173 reviews 7.5/10 Room
  • 2,284 reviews 9/10 Service
  • 43 reviews 7.1/10 WiFi
  • 1,002 reviews 8.2/10 Comfort
  • 872 reviews 7.2/10 Cleanliness
  • 646 reviews 5.8/10 Vibe
  • 573 reviews 7.9/10 Breakfast

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