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Grand Mercure Singapore Roxy 4 stars

TripAdvisor rating 4.0/5 5,467 reviews
Grand Mercure Singapore Roxy
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+ 28 Services
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Room 1

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Hotel extras

  • Complimentary daily airport shuttle from 6.30am to 1.30am (Terminal 1-3)

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Outdoor pool and 24-hr gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • LaundryPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road
Roxy Square
Marine Parade Rd
428769
singapore
singapore

Tel: +6563448000

Fax: (+65)63448010

Contact email

Check-in from 14h00

Check out up to 12h00

  • EAST COAST ROAD :   No. 10, 12 & 14 BEHIND HOTEL

  • MARINE PARADE ROAD :   No. 36 OPPOSITE HOTEL

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles - Shuttle free

  • By boat

    TANAH MERAH FERRY TERMINAL At 9km / 5.59 miles

  • By boat

    WORLD TRADE CENTER At 10km / 6.21 miles

  • By car

    EAST COAST PARKWAY At 1km / 0.62 miles

  • By car

    PAN ISLAND EXPRESSWAY At 0.1km / 0.06 miles

  • By car

    TAMPINES EXPRESSWAY At 0.1km / 0.06 miles

  • By train

    EUNOS RAILWAY STATION At 3km / 1.86 miles

GPS :1.303559, 103.904625

Our accommodations

SUPERIOR ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 1 KING BED WITH OCEAN VIEW

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE POOL SIDE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 37m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Studio Suite

  • Max. number of persons: 3
  • Area: From 38m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite

  • Max. number of persons: 3
  • Area: From 54m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FEAST@EAST BUFFET RESTAURANT

Type of cuisine: International

Come celebrate Singapore's classic days at Feast@East Buffet Restaurant where a Heritage Feast awaits those who cross the threshold of our famous Peranakan Hotel Buffet, located on the third level of Hotel Grand Mercure Singapore Roxy!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JIA WEI CHINESE RESTAURANT

Type of cuisine: Other cooking style

Jia Wei Restaurant offers a selection of intricate Cantonese Cuisine with an extensive list of wine labels to compliment each meal.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVE CAFE

Type of cuisine: Cafe

On level 1 just next to the hotel's lobby, WAVE café provides you with a different dining experience during your stay at Hotel Grand Mercure Singapore Roxy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BREEZ BISTRO.BAR

Photo non contractuelle / Strictly non binding

Located on Level 4, with a nice view of the refreshing swimming pool, guests may enjoy the food and beverage selections from Breez Bistro Bar: both indoor - in the comfortable restaurant, lounge and bar - or outdoor by the pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 541 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

23,385 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Corporate Director / Chartered Accountant in SriLanka

Customer review rating 4.4/5

Bertal P. J. ,. S. L. Families - 11/01/2020 Confirmed reviews ALL

My wife's and my stay was made very very happy and an utterly pleasent experience primarily because of an outstanding Concierge Team. A number of them went out of their way to be helpful, in assisting us find out locations. Alan helped us with making contact with a local church we wished to attend as well. This Team stands above all other similar teams that we have seen around the world Your front office team is also very friendly and customer focused - Venus comes to mind. Please keep up the super standards that are in place.

Dear Mr J. & family, We very much appreciate your kind comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team - and especially with Venus! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

Excellent stay in a well run hotel

Customer review rating 4.4/5

Bob Couples - 10/01/2020 Confirmed reviews ALL

Staff are helpful and friendly. Room clean and comfortable. Shuttle organised and punctual.

Dear Bob, We very much appreciate your kind comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you again soon and we look forward to making your next visit as pleasant as the previous ones. Sincerely, Klaus Gottschalk General Manager & the Roxy Team P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

big room,free airport shuttle

Customer review rating 4.4/5

Sifera D. S. Families - 10/01/2020 Confirmed reviews ALL

big room.near shops.easy to find a food.shuttle free to airport

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Customer review rating 4.4/5

Simon T. Solo - 10/01/2020 Confirmed reviews ALL

Room was clean and comfy

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Customer Service at front desk was excellent.

Customer review rating 4.4/5

Daphne C. Families - 09/01/2020 Confirmed reviews ALL

I booked the room for 3 ppl but it would have been nice that it was prepared for 3 ppl ahead of time as it was already requested.

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Customer review rating 4.4/5

Kim O. Couples - 09/01/2020 Confirmed reviews ALL

Brilliant definitely return

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Great stay

Customer review rating 4.4/5

Andrew A. Friends - 09/01/2020 Confirmed reviews ALL

The room was over the top. The bed was amazingly comfortable and the beautiful smell of the hallway was a blessing. I wish the hot tub was heated but understand why it was not. Other then the construction from the building of the new MRT line it was wonderful. Definitely would recommend this hotel.

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Pleasant stay

Customer review rating 4.4/5

Fish Q. Couples - 08/01/2020 Confirmed reviews ALL

Pleasant stay

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It was pleasant and the staff were very friendly

Customer review rating 4.4/5

Kristy T. Families - 08/01/2020 Confirmed reviews ALL

Everything was good there are no complaints

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Damp room and odd service

Customer review rating 4.4/5

Anonymous Business - 08/01/2020 Confirmed reviews ALL

My room was incredibly damp, I rang down to see if they had any dehumidifiers, the hotel offered to put in an "ioniser" whatever that is, but if they did, it didn't make a difference. I should have asked to change my room but I decided to live with it, bad decision as when I left I found the underside of my suitcase lined with mould, as was my neck pillow. Housekeeping service was odd. I like to have my room serviced about once a week and put the "do not disturb" notice on the rest of the time. I also work very late so it's on most of the day. My phone rang at 2pm, I get woken up, "Sorry to disturb you madam but I noticed that your 'do not disturb' sign is on, I wondered if you needed any more towels or water". Do not disturb somehow means do disturb. Also one member kept ringing my doorbell despite me saying (well audibly) "no thank you, please come back later" she kept ringing until I opened the door "your do not disturb card has fallen on the floor so I wasn't sure if you needed to make up the room." So not the end of the world, but a bit annoying to be woken up twice unnecessarily. Breakfast was pretty good and the general style was nice.

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Perfect Hotel for Transit Stay

Customer review rating 4.4/5

Samuel L. Families - 08/01/2020 Confirmed reviews ALL

For Transit in Singapore, this is the perfect hotel. They provide free shuttle every hour. The hotel just opposite the Park Parade Mall and Food Court beside. They also give me The Suite Room just infront the Premier Lounge with a nice Seaview. As I stay on my birthday they give surpluses of a birthday cake and card in my room. Make my stay so special.

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Have enjoyed a lot & love to stay again

Customer review rating 4.4/5

Md. R. U. Families - 08/01/2020 Confirmed reviews ALL

Stuffs are so friendly & helpful, service is awesome & also hotel atmosphere is really so good.

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Nice experience

TripAdvisor rating 4.0/5

XAvier L Friends getaway - 08/01/2020 TripAdvisor review

Service was good, lounge was lovely, however, there should be more variety of drink choices in the lounge. Room was of a decent size and bed was comfortable. However, the room could need a little refurbishment as it looked tired. Overall, a good stay!!

Dear XAvier L, We very much appreciate your kind comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Noisy

Customer review rating 4.4/5

Sabrina G. Families - 07/01/2020 Confirmed reviews ALL

My second time staycation with the hotel. Thank you for my request for a quiet room and extra bed. Still didnt enjoy the stay this time cos the day we went to the beach, grass cutting day....noisy. The next morning, let my son swam at the pool, the pool water was too cold and noisy from the construction. Sorry, my children are special needs and my son in particular having sensory issues. Thought they will enjoy it like previously....

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Great location for different activities

Customer review rating 4.4/5

Wee C. C. Couples - 07/01/2020 Confirmed reviews ALL

Brings back memories as I used to stay around the area before

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Great service

Customer review rating 4.4/5

I. Families - 07/01/2020 Confirmed reviews ALL

Happy. great service, good attitude of the staffs. laundrette helped me much since I brought young children that constantly changing clothes

.

Best Durian paste!

Customer review rating 4.4/5

David Families - 07/01/2020 Confirmed reviews ALL

Clean room with good access to many good eateries around. Must try: durian paste at FEAST@East.

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Exceptional Hotel and Staff

Customer review rating 4.4/5

Malcolm M. Couples - 06/01/2020 Confirmed reviews ALL

We stayed at the Mercure Roxy for a weeks holiday, the hotel is excellent, the staff very helpful and friendly and I could not recommend this hotel more.

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Short but very satisfying stay

Customer review rating 4.4/5

Eddy Couples - 06/01/2020 Confirmed reviews ALL

Great. Was a short day check-in late check-out.

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Comfortable and quiet locale close to airport

Customer review rating 4.4/5

D. C. Business - 06/01/2020 Confirmed reviews ALL

Convenient to airport and surrounding areas, despite the construction work for the new SMRT line, the ambience was quiet and relaxing

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