Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,070 reviews

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Grand Mercure Singapore Roxy - Image 1
Grand Mercure Singapore Roxy - Image 2
Grand Mercure Singapore Roxy - Image 3
Grand Mercure Singapore Roxy - Image 4
50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM 2 SINGLE BEDS

Photo out of - SUPERIOR ROOM 2 SINGLE BEDS

Spacious room with City or Pool View, with comfortable microfiber Duvet & microgel Pillow, Bedroom Slippers, Bathtub, Toiletries, Lounge Chair & Table, TV, coffee/tea making facilities, Writing Desk, Safe Deposit & unlimited High Speed WiFi.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Spacious room on upper floors, mattress topper, microfiber duvet & microgel pillow, bedroom slippers, bathrobe, bathtub, toiletries, lounge chair & table, TV, coffee/tea making facility, writing desk, safe deposit & unlimited WiFi.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Spacious room on upper floors, mattress topper, microfiber duvet & microgel pillow, bedroom slippers, bathrobe, bathtub, toiletries, lounge chair & table, TV, coffee/tea making facility, writing desk, safe deposit & unlimited WiFi.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Spacious & modern 37 m² room which features all the pleasures of a Deluxe Room with direct access to outdoor pool & deck from veranda. Modern tiled flooring & unlimited WiFi.

  • Views:

    Pool side

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Located on the Premium Floors, non-smoking room features all the pleasures of a Deluxe Room plus welcome amenities, personalized Check-In/Out, breakfast and daily evening refreshments at Breez Bistro Bar 6-8pm, 2-hr use of Meeting Room.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Located on the Premium Floors, non-smoking room features all the pleasures of a Deluxe Room plus welcome amenities, personalized Check-In/Out, breakfast and daily evening refreshments at Breez Bistro Bar 6-8pm, 2-hr use of Meeting Room.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite

Photo out of - Junior Suite

Located on the Premium Floors & features a large room size of up to 52m². Enjoy welcome amenities, personalized Check-In/Out, breakfast and daily evening refreshments at Breez Bistro Bar 6-8pm, 2-hr use of Meeting Room.

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 576 rooms
  • 2 rooms for people with reduced mobility
  • 77 connecting rooms
  • 554 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

4 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Center

  • On site

Sports and leisure

Sailing

  • Nearby

Water-skiing

  • Nearby

Wind surfing facilities

  • Nearby

Jogging track

  • Nearby

Kayaking

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 36 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.2 ft

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Parking equipped with lights

Accessibility

  • Accessible parking
Book

JIA WEI CHINESE RESTAURANT

Photo out of - JIA WEI CHINESE RESTAURANT

Quality chinese cuisine using freshest ingredients with Chef's skills and innovation on classic recipes. Jia Wei Chinese Restaurant is the perfect place to have a meal with our relaxed ambience and attentive friendly service.

Cooking style
Chinese
Classifications & labels
0
Capacity
50
50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 Singapore, Singapore
Telephone +65 6340 5678
Menu PDF
Find out more and book
Opening hours
Monday Closed
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals
  • Musical AtmosphÚre

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Quality chinese cuisine using freshest ingredients with Chef's skills and innovation on classic recipes. Jia Wei Chinese Restaurant is the perfect place to have a meal with our relaxed ambience and attentive friendly service.

Book

A haven of charm, warmth, and delectable pastries. Get your morning coffee or tea and pair it with our sweet bakes. If you're in a rush, grab our to-go sandwiches!

Located on Level 4 by the pool, guests can enjoy snacks from both indoor & outdoor by the pool.

Located on Level 4 by the pool, guests can enjoy F&B selections from both indoor & outdoor by the pool.

Enjoy our Breakfast set in Feast Asia restaurant from 7 am to 10.30am daily. Our Executive Chef recommends that you try our freshly prepared omelettes, cooked exactly to your liking or experience some of Asia's local delights!

Whether you're a regular at the gym or new to health and fitness, Grand Mercure Singapore Roxy is great for Business or Leisure travellers. Energise your day with a run on our various treadmills! Or enjoy a good work out with our selection of weights

Nestled in the heart of heritage Katong, we offer the ideal wedding venue for couples wishing to fullfill their life long dream. With a wide variety of banquet rooms available to select from, we are confident that we can cater to all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,070 reviews

Customer review rating 5.0/5

Elisa-mari F. Business - Confirmed reviews ALL

Dear Ms F., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and dining options. Your kind words about the cleanliness and ambiance are truly appreciated. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Graham B. W. Business - Confirmed reviews ALL

Dear Mr W., Thank you for your positive feedback regarding our location and facilities. We are pleased to hear that you enjoyed the convenience of our proximity to public transport and local dining options. Your comments regarding the room decor and bathroom condition are noted, and we appreciate your input as we continually assess our accommodations to enhance guest experiences. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Anthony W. V. Business - Confirmed reviews ALL

Dear Mr Anthony W. V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and the hospitality of our staff. Your positive feedback is greatly appreciated and motivates us to continue delivering excellent service. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Florence A. L. S. T. L. Business - Confirmed reviews ALL

Dear Ms Florence A. L. S. T. L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and look forward to welcoming you back in the future. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Aishwarya S. Families - Confirmed reviews ALL

Dear Ms Aishwarya S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, the service from our staff, and the overall quality of your experience. Your feedback motivates us to continue delivering exceptional hospitality. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Dear Ms F., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and dining options. Your kind words about the cleanliness and ambiance are truly appreciated. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Graham B. W. Business - Confirmed reviews ALL

Hotel is in a great location right across the road from a Metro train station and a shopping mall, as well as many local restaurants in the streets behind. The facilities such as the pool, gym and on-site buffet were great. The only down fall was the rooms were dated with tired looking bathrooms and room decor.

Dear Mr W., Thank you for your positive feedback regarding our location and facilities. We are pleased to hear that you enjoyed the convenience of our proximity to public transport and local dining options. Your comments regarding the room decor and bathroom condition are noted, and we appreciate your input as we continually assess our accommodations to enhance guest experiences. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Anthony W. V. Business - Confirmed reviews ALL

It was a great experience. Very close to the shops and Hawkers center including the MRT. The staff was very friendly and always willing to help.

Dear Mr Anthony W. V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and the hospitality of our staff. Your positive feedback is greatly appreciated and motivates us to continue delivering excellent service. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Florence A. L. S. T. L. Business - Confirmed reviews ALL

Assure my return stay

Dear Ms Florence A. L. S. T. L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and look forward to welcoming you back in the future. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Aishwarya S. Families - Confirmed reviews ALL

I stayed for 4 nights, from breakfast to the room service everything was excellent.

Dear Ms Aishwarya S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, the service from our staff, and the overall quality of your experience. Your feedback motivates us to continue delivering exceptional hospitality. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Ayke A. P. Families - Confirmed reviews ALL

Everyone was kind n helpful

Dear Ms Ayke A. P., Thank you for your kind words regarding our staff. We are pleased to hear that you found our team to be helpful and kind during your stay. Your feedback is greatly appreciated and serves as motivation for us to uphold our high service standards. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Renny S. H. Business - Confirmed reviews ALL

Staff: 💯 Clean: 💯 Location: good, but not easy to find food court next to the hotel. You need to cross a bit to parkway mall. Room: since I requested the smoke room, first time I enter the room smells not good. Might be other pax just checked out so still the smell of smoke cigarrates still lingering the room.

Dear Ms Renny S. H., Thank you for your positive feedback regarding our friendly staff and the cleanliness of our hotel. We appreciate your comments about our location, and we understand that finding dining options can sometimes require a short walk. I apologize for the issue you encountered with the odor in your room. We strive to maintain a pleasant environment for all our guests, and your feedback on this matter is invaluable to us. Best regards, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Kim L. T. Couples - Confirmed reviews ALL

Nice to stay,most of the Hotel Staffs are friendly

Dear Mr. T., We are delighted to hear that you had a pleasant stay and found most of our team members friendly and welcoming. Your kind words are greatly appreciated and will certainly be shared with the team as encouragement. We look forward to welcoming you back for another enjoyable stay with us. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Anthony S. M. Solo - Confirmed reviews ALL

Wonderful breakfast, friendly staff, very high attention to detail, nice room size and very updated and clean. Literally right across the street from subway station.

Dear Mr. M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, breakfast, and the attentiveness of our staff. Your kind words about our updated accommodations are also greatly appreciated. We appreciate your understanding and support of our sustainability initiatives to reduce single-use plastic. Your feedback has been noted and shared with the relevant team for consideration as we continue to review our sustainability efforts while enhancing our guest experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 3.5/5

Magnus O. E. Solo - Confirmed reviews ALL

Nice hotel but in need of renovation. Room not in a good shape. Stinky bathroom

Dear Mr E., Thank you for your feedback regarding your recent stay. We appreciate your comments on the condition of the room and the bathroom. Your observations are valuable to us as we continuously strive to enhance our guests' experiences. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Lorenzo M. S. Solo - Confirmed reviews ALL

excellent

Dear Mr. S., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and excellent. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Scott R. G. Families - Confirmed reviews ALL

The area and hotel are beautiful, but the room is lacking places to store and hang clothes, making it difficult to dry things and not live out of my suitcase. Otherwise, everything was great. Restaurants are also very expensive, but local options made this a non issue.

Dear Mr Scott, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the area and hotel beautiful. We appreciate your input about the room storage and hanging options, as well as the dining experience, and will take it into consideration for future improvements. Please accept our sincere apologies for the inconvenience and frustration experienced during the check-in process. We regret that the facial recognition system did not work smoothly, particularly when validating your wife, and that the self-check-in process did not meet your expectations. Your comments have been shared with the relevant team for review as we continuously strive to improve our systems and make the check-in process more seamless and convenient for our guests. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Mohammad A. B. I. Couples - Confirmed reviews ALL

Im extremely happy with the service at Grand Mecure Singapore Roxy. The staff are well equip with an excellent customer service. Keep it up team. I will be back! Cheers!

Dear Mr. Mohammad A., Thank you for your kind words regarding your recent stay at Grand Mercure Singapore Roxy. We are delighted to hear that you appreciated our location and the service provided by our team. We are committed to providing excellent customer service, and your positive comments are a huge motivation for our team. Thank you for taking the time to share your thoughts. We look forward to welcoming you back in the future. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Andy C. H. H. Families - Confirmed reviews ALL

Everything was great, staff services were excellent

Dear Mr H., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our staff services to be excellent. Your satisfaction is our priority, and we appreciate your kind words. We are committed to providing excellent customer service, and your positive comments are a huge motivation for our team.  Thank you for taking the time to share your thoughts. We hope to welcome you back again soon. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Muthukumaran T. Business - Confirmed reviews ALL

The hotel looks and feels brand new, good amenities for a comfortable stay.

Dear Mr Muthukumaran, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our facilities and amenities to your satisfaction. Your kind words inspire our team to continue providing exceptional service. We look forward to your next stay with us. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Mohammad A. B. H. Business - Confirmed reviews ALL

The room was clean, good location

Dear Mr Mohammad A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your room to be clean and appreciated our location. It is always our goal to provide a pleasant experience for our guests. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Leigurey M. T. Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear Mr M. T., Thank you for your kind words regarding your comfortable stay and our friendly staff. It is always our aim to provide exceptional service, and your feedback is greatly appreciated. Looking forward to your next stay with us. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Seow L. D. Couples - Confirmed reviews ALL

Always made to feel welcome by all the staff.

Dear Mrs D., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found your stay comfortable and that our staff made you feel welcome. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Azlinah B. A. A. Families - Confirmed reviews ALL

We had an absolutely wonderful stay! The suite was incredibly spacious, beautifully maintained, and equipped with top-tier amenities that made our time so comfortable. A special highlight was how much my son loved everything from the room layout to the facilities, it kept him so happy and entertained throughout our stay. The staff provided warm, seamless service from check-in to check-out. We would definitely return!

Dear Ms. Azlinah, Thank you for sharing your delightful experience at our hotel. We are thrilled to hear that you and your family enjoyed your stay in our spacious suite and that our amenities met your expectations. It brings us great joy to know that your son had an enjoyable time, and that our staff provided you with warm and seamless service throughout your visit. We sincerely appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future. Yours sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Suhail D. Business - Confirmed reviews ALL

Very pleasant experience as usual.

Dear Mr Suhail D., Thank you for your kind feedback. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your continued patronage and look forward to welcoming you back to the Grand Mercure Singapore Roxy Hotel in the future. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Other web-users rate our hotel

  • 2,180 reviews 9.7/10 Location
  • 2,201 reviews 7.4/10 Room
  • 2,236 reviews 8.9/10 Service
  • 36 reviews 8.4/10 WiFi
  • 1,026 reviews 8/10 Comfort
  • 906 reviews 7.1/10 Cleanliness
  • 656 reviews 5.7/10 Vibe
  • 570 reviews 8.2/10 Breakfast

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