Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,142 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,142 reviews

Customer review rating 4.5/5

Grant W. B. Business - Confirmed reviews ALL

Nice, though Womens Asian cup was on & Australia was in the final against Japan & couldn't Watch it.

Dear Mr Grant W. B., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.0/5

Esther A. J. Families - Confirmed reviews ALL

Everything was good but there was no airport pick up or drop

Dear Ms Esther A. J., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Aaron Business - Confirmed reviews ALL

I was in town for two separate work conferences. Very convenient. Liked the small cafe in the lobby. A few more breakfast options would be nice. I had a great iced latte almost every day of my stay. The concierge desk was amazing. They never hesitated to help me get a taxi or answer a question.

Dear Mr Aaron, Thank you for your positive feedback regarding your recent stay at Grand Mercure Singapore Roxy. We are delighted to hear that you found our staff to be wonderful and that our location was convenient for your conferences. We appreciate your suggestion regarding breakfast options and will certainly take it into consideration as we strive to enhance our guest experience. It is also gratifying to know that our concierge team was able to assist you effectively during your stay. We look forward to welcoming you back in the future. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 3.5/5

Shariffa P. Families - Confirmed reviews ALL

Staffs were proactive and efficient. Rooms could be better.

Dear Ms Shariffa P., Thank you for your feedback. We appreciate your comments regarding our location and the efficiency of our staff. We will take your suggestions about the rooms into consideration as we continuously strive to enhance our guest experience. Best regards, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Wasantha W. Business - Confirmed reviews ALL

Front desk, concierge to the cleaning crew and cafeteria were approachable friendly and very polite

Dear Ms Wasantha W., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that our staff made a positive impression, contributing to your comfortable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Other web-users rate our hotel

  • 2,064 reviews 9.7/10 Location
  • 2,130 reviews 7.4/10 Room
  • 2,318 reviews 9/10 Service
  • 47 reviews 7.6/10 WiFi
  • 943 reviews 8.2/10 Comfort
  • 866 reviews 7.5/10 Cleanliness
  • 601 reviews 5.7/10 Vibe
  • 561 reviews 8.4/10 Breakfast

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