Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,077 reviews

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Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,077 reviews

TripAdvisor Rating  4.1/5  5,766 reviews

Customer review rating 5.0/5

Raymond C. Business - Confirmed reviews ALL

Clean, Convinient, Comfortable to Stay

Dear Mr Raymond C., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Sasikaran K. Solo - Confirmed reviews ALL

Great Experience, accommodating an early check in. Excellent location and front desk service. Only downside is the slow drain in the shower.

Dear Mr Sasikaran K., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Samantha J. S. Couples - Confirmed reviews ALL

Lovely Room, polite staff, excellent breakfast. Opposite the subway which was easy to use to the city.

Dear Ms Samantha J. S., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Rahul B. R. Families - Confirmed reviews ALL

We arrived a bit earlier than the check-in time. The staff politely informed us that the room wouldn't be ready for some time. They made their best efforts and accommodated us a bit early since we had elderly people in the group. The buffet on the 3rd level had a good spread and the food was delicious.

Dear Mr Rahul B. R., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our dining options and found our staff to be accommodating, especially in light of your group's needs. Our team strives to provide exceptional service, and it is gratifying to know that their efforts made a positive impact on your experience. We look forward to welcoming you back in the future. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Somesh R. Couples - Confirmed reviews ALL

Thanks for the stay

Dear Mr Somesh R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the spacious accommodations. It was our pleasure to host you, and we look forward to welcoming you back in the future. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,969 reviews 9.6/10 Location
  • 2,136 reviews 7.3/10 Room
  • 2,316 reviews 9/10 Service
  • 50 reviews 6.7/10 WiFi
  • 920 reviews 8/10 Comfort
  • 865 reviews 7.4/10 Cleanliness
  • 584 reviews 5.7/10 Vibe
  • 559 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.