Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,082 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,082 reviews

TripAdvisor Rating  4.1/5  5,766 reviews

Customer review rating 5.0/5

Ljiljana D. Business - Confirmed reviews ALL

It was short stay, food was very good.

Dear Ms Ljiljana D., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Louise L. Friends - Confirmed reviews ALL

Hotel was lovely n clean. Good location and smelt lovely.

Dear Ms Louise L., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Esther E. Couples - Confirmed reviews ALL

Very friendly greeting and check-in experience. All staff friendly and helpful.

Dear Esther, Thank you for sharing your positive experience during your stay with us. We are delighted to hear that our team provided a warm welcome and helpful service. Your kind words motivate us to continue delivering exceptional hospitality. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Wesley F. W. Business - Confirmed reviews ALL

As always, prompt check in, check out. Breakfast is good. Great gym and pool. Dated and dusty room (831). Property is need of a refurbishment. Room had damp problem, fungus growing.

Dear Mr W., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the prompt service and our amenities. However, we appreciate your comments about the room condition and will take them into consideration for future improvements. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Raymond C. Business - Confirmed reviews ALL

Clean, Convinient, Comfortable to Stay

Dear Mr Raymond C., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,969 reviews 9.6/10 Location
  • 2,136 reviews 7.3/10 Room
  • 2,316 reviews 9/10 Service
  • 50 reviews 6.7/10 WiFi
  • 920 reviews 8/10 Comfort
  • 865 reviews 7.4/10 Cleanliness
  • 584 reviews 5.7/10 Vibe
  • 559 reviews 8/10 Breakfast

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