Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.2/5 4,750 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Outdoor Swimming Pool

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Well-equipped Gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,750 reviews

TripAdvisor Rating  4.0/5  5,680 reviews

Certificate of excellence 2022

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear Victor G., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Always A Great Experience

TripAdvisor rating 5.0/5

Gary M Business - TripAdvisor review

It was heartwarming to return to Grand Mercure Roxy after enduring the challenges of the Covid era. While some of the beloved amenities are yet to make a comeback due to past restrictions, the essence of what makes this place special remains intact. The staff continue to exude warmth and hospitality, upholding the hotel's high standards even amidst staffing challenges. Eagerly anticipating my next stay here!

Great hotel

Customer review rating 5.0/5

Yashen J. Couples - Confirmed reviews ALL

Lovely room. Easy to get to from airport. Great restaurant. Great staff.

Dear K Yashen J., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Good stay

Customer review rating 5.0/5

Vinod K. Business - Confirmed reviews ALL

Friendly and helpful staff

Dear Mr Vinod K., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Sort stay. Excellent staff, well-appointed room.

Customer review rating 4.0/5

Timothy K. Business - Confirmed reviews ALL

Short stay for work

Dear Mr Timothy K., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,656 reviews 8.8/10 Location
  • 2,636 reviews 7/10 Room
  • 2,534 reviews 8.6/10 Service
  • 81 reviews 4.5/10 WiFi
  • 1,154 reviews 6.7/10 Cleanliness
  • 673 reviews 4.9/10 Vibe
  • 669 reviews 4.4/10 Amenities
  • 544 reviews 6/10 Breakfast

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