Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,094 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,094 reviews

Customer review rating 4.5/5

Fiona P. C. Couples - Confirmed reviews ALL

Dear Ms Fiona P. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, breakfast, and the friendliness of our staff. Your positive feedback is greatly appreciated, and we look forward to welcoming you back soon. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Grace T. Families - Confirmed reviews ALL

Dear Ms Grace T., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 2.5/5

Srajudheen P. Business - Confirmed reviews ALL

Dear Mr Srajudheen P., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Dear Mr John P., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciate our convenient location and enjoyed the welcoming service from our staff. It is wonderful that you had the opportunity to indulge in our breakfast offerings and explore the local culinary scene. We look forward to welcoming you back on your next visit after your flight from Australia. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 0.5/5

Ramos L. Business - Confirmed reviews ALL

Dear Ms L., Thank you for bringing these concerns to our attention. I apologize for the cleanliness issues you encountered during your stay, as we strive to maintain high standards in our facilities. Your feedback is valuable, and we will address it immediately. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Other web-users rate our hotel

  • 2,205 reviews 9.7/10 Location
  • 2,185 reviews 7.6/10 Room
  • 2,335 reviews 9.1/10 Service
  • 46 reviews 7.6/10 WiFi
  • 1,008 reviews 8.3/10 Comfort
  • 878 reviews 7.3/10 Cleanliness
  • 638 reviews 5.9/10 Vibe
  • 587 reviews 7.9/10 Breakfast

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