Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.4/5 5,328 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,328 reviews

TripAdvisor Rating  4.1/5  5,750 reviews

Customer review rating 5.0/5

Yi K. L. Families - Confirmed reviews ALL

Very convenient with the MRT just in front the f hotel

Dear Mr Yi K. L., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Lu B. Families - Confirmed reviews ALL

good stay, quiet, clean, good location, nice service

Dear Ms Lu B., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 2.5/5

Saby M. Business - Confirmed reviews ALL

Mercure Roxy is located centerally and easy to move around.

Dear Mr Saby M., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.0/5

Tzu-hsuan A. C. Business - Confirmed reviews ALL

距離捷運站很近,走路兩分鐘的距離,附近有百貨與美食街,適合簡單購物與用餐

Dear Ms Tzu-Hsuan A. C., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

The staff are very helpful.

Dear Mr Michael M., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,806 reviews 9.5/10 Location
  • 2,244 reviews 7.1/10 Room
  • 2,379 reviews 8.9/10 Service
  • 82 reviews 5.7/10 WiFi
  • 880 reviews 7.3/10 Cleanliness
  • 673 reviews 5.7/10 Amenities
  • 604 reviews 5.7/10 Vibe
  • 589 reviews 8/10 Breakfast

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