Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,110 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,110 reviews

Customer review rating 4.5/5

Alan T. M. Couples - Confirmed reviews ALL

Smooth check in. Large comfortable room. Good onsite facilities and services. Located within a short taxi ride from the airport and on the MRT for trips into town if required.

Dear Mr Alan T. M., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.0/5

Theresa M. H. H. Friends - Confirmed reviews ALL

A lovely location. Kind caring staff.

Dear Ms Theresa M. H. H., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Beng C. G. Families - Confirmed reviews ALL

Check in and out very smooth and friendly

Dear Mr G., Thank you for your kind words regarding our friendly staff and the smooth check-in and check-out experiences. We are delighted to know that our team contributed positively to your stay. Your feedback is greatly appreciated. Sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Lola D. Couples - Confirmed reviews ALL

As always we found the staff extremely friendly and welcoming and greatly enjoyed the our evenings by the swimming pool at the Breeze Bar

Dear Ms Lola, Thank you for your kind words regarding our friendly staff and your enjoyable experience at the Breeze Bar. We are delighted that you appreciated your time by the swimming pool. Your feedback is greatly valued, and we look forward to welcoming you back soon. Sincerely, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Shruti D. S. Families - Confirmed reviews ALL

The hotel is well located near Marine Parade MRT. The people are polite and hospitable. Alan helped in getting the right packed breakfast for the family as we were flying back early, he was patient and polite. We had a great time in Roxy and would prefer this hotel whenever we come next to visit Singapore

Dear Ms Shruti D. S., Thank you for your kind feedback regarding your recent stay at Grand Mercure Singapore Roxy. We are delighted to hear that you found your accommodations comfortable and enjoyed our breakfast offerings. It is wonderful to know that Alan was able to assist your family with a packed breakfast, and we appreciate your recognition of his service. We look forward to welcoming you back on your next visit to Singapore. Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Other web-users rate our hotel

  • 2,182 reviews 9.7/10 Location
  • 2,189 reviews 7.5/10 Room
  • 2,336 reviews 9.1/10 Service
  • 47 reviews 7.7/10 WiFi
  • 996 reviews 8.3/10 Comfort
  • 874 reviews 7.3/10 Cleanliness
  • 631 reviews 5.7/10 Vibe
  • 579 reviews 8/10 Breakfast

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