Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,100 reviews

Best price
guarantee
Grand Mercure Singapore Roxy - Image 1
Grand Mercure Singapore Roxy - Image 2
Grand Mercure Singapore Roxy - Image 3
Grand Mercure Singapore Roxy - Image 4
50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,100 reviews

TripAdvisor Rating  4.1/5  5,768 reviews

Customer review rating 5.0/5

Novita T. Families - Confirmed reviews ALL

We love our stay in Mercure Roxy, its only 15 min from Airport, the check in experience, the room is clean and nice. We arrived before midnight and the staff help us to get our room right away.The hawker across the street have lots of good food!

Dear Ms Novita T., Thank you for your kind words regarding your recent stay at Grand Mercure Singapore Roxy. We are delighted to hear that you felt at home with us and appreciated the swift check-in process, as well as the cleanliness of your room. It is also wonderful to know that you enjoyed the local food options nearby. We look forward to welcoming you back for another memorable experience. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Justin F. S. K. Families - Confirmed reviews ALL

We encountered some issues at checkin and William and his team were extremely helpful and accommodating in assisting us with our needs to ensure we had a very comfortable stay. Him and his team went above and beyond to ensure my daughter enjoyed her 4th birthday in Singapore and indeed it was one to remember. Thank you so much.

Dear Mr K., Thank you for sharing your positive experience with us. We’re delighted to hear that William and team made your stay memorable. Your kind words have been shared with the team. It’s always wonderful to know that our guests enjoyed their time here, and your comments truly motivate our team to continue providing exceptional service. We sincerely appreciate your feedback and hope to welcome you back very soon. Warm regards, Vivien Wong Assistant Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.0/5

Min C. M. W. Families - Confirmed reviews ALL

The stay was very nice and staff was friendly and helpful. The room is spacious and nice. If I have to be picky, the water pressure from shower is a bit weak, and some of the towels are frayed at the edges.

Dear Ms W., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and the room spacious. We appreciate your observations about the water pressure and towels, as they will help us enhance our guest experience. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Nimisha O. Business - Confirmed reviews ALL

I had a pleasant stay at the hotel. The rooms were comfortable and neat. Services were outstanding and staff was extremely supportive. As a vegan, I felt I had limited options for breakfast and would love to see some vegan friendly food. Other than that, all good.

Dear Ms Nimisha O., Thank you for sharing your experience with us. We are delighted to hear that you found our rooms comfortable and our staff supportive. Your feedback regarding vegan options at breakfast is appreciated, and we will take it into consideration as we strive to enhance our culinary offerings for all guests. We hope to welcome you back for another enjoyable stay. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Ricky S. A. Business - Confirmed reviews ALL

Front desk was great, room was clean, but no welcome drink vouchers anymore or has that promo finished?

Dear Mr S., Thank you for your kind words regarding our friendly front desk staff and the cleanliness of your room. In regard to the welcome drinks, members can redeem it from the Accor apps as we no longer issue voucher. Please accept our sincere apologies for any inconvenience caused Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,971 reviews 9.7/10 Location
  • 2,138 reviews 7.3/10 Room
  • 2,329 reviews 9/10 Service
  • 50 reviews 7.1/10 WiFi
  • 929 reviews 8.1/10 Comfort
  • 860 reviews 7.4/10 Cleanliness
  • 597 reviews 5.8/10 Vibe
  • 562 reviews 8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.