Grand Mercure Singapore Roxy 4 stars

Friendly staff and spacious room . The staff at the executive lounge are very accommodating

Overall stay was pleasant and comfortable. Staff were very friendly especially front office. Housekeeping also did a great job. The only let down was the breakfast and the food in the main restaurant. Not at all Accor standard and could have been much better. Even the menu was boring.

I appreciate how kind and hospitable the staff were. It made for a great experience. The rooms were nice and comfortable. The restaurant was also very good.

I like to stay in Roxy hotel because this hotel are good warm welcome and nice views at night

I really appreciate the close location to the Airport with the free Airport shuttle. Check in and check out staff have been both very friendly and efficient. I really have been pleasantly suprised by the above average Mercure standard, clean room in a good condition

The stay was comfortable Good service of staff

It was a great stay at Grand Mercure Roxy Singapore as always. Thank you for the team for making my stay a comfortable and welcoming one, namely, Ms. Priscilla, Ms. Ditta, Ms. Sophie, Mr. Roshen, Mr. Andrew, Ms. Daenny, Ms. Cindy, Mr. Ramlan, Ms Grace and her colleague, sorry for not remembering his name, from Breez Bistro Bar. Many thanks.

Good location, convenient to get local food and friendly hotel staff.

Had a wonderful stay and I should definitely tell about the house keeping....The house keeping staffs are very friendly and worked with a broad smile on their face. Big thanks to them and to the whole team.Thank you

Very good experience. Staff are very polite and helpful. Maybe some improvements - foods for breakfast are not always fresh. Room cleaning are very late and need to request-though i understood that due to lack of manpower. Over-all I am good. Thank you

It’s a very well run hotel with easy access to shops, department stores, banks, restaurants and most important the wonderful park area and beach. The manager was very friendly and helpful and I would definitely stay there again. The food in the bar and cafe was excellent and the pool was wonderful.

We have stayed at this hotel on many occasions now and will not stay anywhere else in Singapore unless it is booked out and cannot accommodate us. The rooms are clean, quiet (very important to us) and there is a good choice of dining experiences available. The hotel has a free shuttle bus to and from the airport and there is a big shopping centre straight across the road from the hotel. The staff are friendly and always very helpful. Just love this hotel.

Enjoyed our stay. Excellent reception staff, comfortable bed, air con throughout, spotlessly clean, good WiFi. All staff warm and welcoming. Good location. Restaurant rather disappointing but otherwise very good.

Stayed two nights at Grand MERCURE Roxy. As always, I was made welcome and it feels like back home. Friendly concierge staff and F&B staffs. Warm front desk staff. Special thanks to Venus for making my stay ever so pleasant. She is attentive and always served with a smile and positive attitude.

As usual the staff were very welcoming and attentive.