Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.3/5 5,481 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,481 reviews

TripAdvisor Rating  4.0/5  5,728 reviews

Conveniently located close to a subway station, the beach and lots of different places to eat

Customer review rating 4.5/5

Richard G. Business - Confirmed reviews ALL

Rooms are spacious and the beds are comfortable, so well suited for a longer stay. The in-room airconditioning system (which is pretty much a necessity in a warm and humid climate like Singapore's) is really quiet, so if you leave it running through the night, it is unlikely to wake you up. Wi-Fi strength is decent and internet speed is really good. The power outlets in the room will accept a wide variety of plugs in use around the world, so the vast majority of the time, a travel adapter will not be necessary. The nearest subway station is just across the street from the hotel, so getting from the hotel to any part of Singapore (including the airport) is really easy. The hotel is literally surrounded by places to eat, most of which are less than a 5 minute walk away. The beach is around a 10 minute walk away.

Dear Mr Richard Arjen G., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Excellent Stay

Customer review rating 5.0/5

Muktadir H. Couples - Confirmed reviews ALL

Absolutely loved everything about the stay. All the staffs were very remarkable. Special thanks to Yu who helped us with great deal doing an early check-in. Will definitely recommend others and come again.

Dear Mr Md Muktadir H., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Off the normal tourist beat but handy to everything

Customer review rating 5.0/5

Janette G. Families - Confirmed reviews ALL

The Grand Mecure Roxy is a very well appointed hotel. We had booked a large room so our adult disabled son could stay with us and at check in were upgraded to adjoining rooms! The staff were just lovely and very helpful. We had booked a package with late checkout but we were also given early access to our rooms. If you have the opportunity to book a package with '2 hours of free flowing drinks and snacks daily', take it! The Breez Bar is very hospitable and the 'snacks' were almost a meal! The hotel is located directly opposite a train station so getting to everything is easy. There are local shops next to the train station, including a supermarket, department store, many small vendors and a wonderful hawkers market - we ate there several times. We really enjoyed the location because it wasn't over busy and it was easy to walk around the shops and streets without competing with crowds and the train line access made it easy to get to all the usual tourist locations. We would definitely stay there again.

Dear Mr Steven Peter G., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

" Plesant stay "

Customer review rating 4.0/5

Devarajan Business - Confirmed reviews ALL

Nice experience and requesting you to server more Indian foods . Thank you Cheers ...

Dear Mr Devarajan P., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Good Service from Staff

Customer review rating 4.0/5

Elizabeth Families - Confirmed reviews ALL

The room was not too bad just that the toilet was a little small. The location is really good if you are in the east area. It is just outside the train station. The service from the staff was really good. Full of smiles and were nice to greet us especially to my kids.

Dear Ms Beng Bing T., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,616 reviews 9.4/10 Location
  • 2,235 reviews 6.9/10 Room
  • 2,368 reviews 8.9/10 Service
  • 89 reviews 4.4/10 WiFi
  • 908 reviews 7.2/10 Cleanliness
  • 655 reviews 5.8/10 Amenities
  • 609 reviews 7.7/10 Breakfast
  • 582 reviews 5.4/10 Vibe

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