For a day quarantine hotel if the menu for the meal we can choose 3 items will be way better. Because not everybody like the same item. The menu can be given a day before the arrival. Overall is pretty good though.

happy and satisfied

Not a great bathroom to start but changed with help of a very accommodating manager. Very comfortable beds so had 4 great nights sleep . Loved having the sea nearby, and some lovely bars and restaurants on the road behind.

The staffs are accommodating. They assists us briefly and informative about our s. The foods are good. Generous amount of serving and in great taste. The room was impressively neat and clean. I'm surprised to the iron press machine. Some hotels didn't have that. It is good for us travelers to have that iron press machine for our shrank clothes in the luggage. Keep it up.

Everything is ok except the mini fridge is not working. Drinks cannot be cool at all. It should be checked before guest check in.

Was guest there few days and on the last days got Covid19 , They help us and extend the room every day and gave us personal servicee when the front desk called every day and ask how is the person.

Overall the stay is good and comfortable. My feedback to the hotel is you may consider improving on the menu of your room service. and offer more items in the cafe will be good.

We booked an Executive Lounge room and it was a complete waste of money. There was no “lounge” and compared to other hotels, there was no benefits for having lounge access. Incredibly disappointed

Smooth check-in attended professionally and welcomed by Lydia. Porter Alan is pleasant and helpful. Well appointed and spacious room. Delectable buffet breakfast.

Really helpful reception

Location and services all satisfactory.

Rooms nice, clean and location was good, however, the front counter staff were rude, didn’t want to help, wouldn’t let me use my Accor card for discounted meals,

Service was bad

Location is something that you cannot change. The bus connection was very good but there is no metro nearby, again this is something that will change. The rooms could be cleaner, there were stains on the furniture and some mould in the bathroom. Staff was genuinly friendly but it was tough to get a taxi, especially during business hours. Breakfast is poor with few healthy options. There was no bar available, claiming a drink voucher in a buffet restaurant that closes early is not a reward.

Have booked 2 rooms for my family staycation and it was a very disappointing stay! 1. Feast Roxy - cutleries which were set on the table was not wash ! There are stains and food residue left on it. Air-conditioning was so cold that we have to find other table to avoid it. Over price for room service ( a can of TIGER beer 330ml cost $13+++ ) . 2. JIA WEI CHINESE RESTAURANT - my calf got cut by the protruding sharp material below the dining chair. 3. Hotel rooms looks old compared to the photos from their website.