ibis budget Singapore Joo Chiat

Customer review rating (ALL Rating) 3.9/5 9 reviews

Hotel extras

  • 15-minute drive from Changi International Airport.

  • 10-minute drive to East Coast Park (Beach).

  • 15-minute drive from Singapore EXPO Convention Centre.

  • Close proximity to the Malay Cultural Village

  • Close proximity to culturally diverse food options.

Our accommodation(s)

ibis budget Singapore Joo Chiat features 90 rooms overlooking Singapore. Each room features all the essentials for an enjoyable stay.

Hotel location

ibis budget Singapore Joo Chiat

219 Joo Chiat Road
427485 Singapore

GPS:1.311505, 103.901062

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  9 reviews

TripAdvisor Rating  3.5/5  427 reviews

the worst hotel experience of my life

TripAdvisor rating 1.0/5

JediOllie TripAdvisor review

We are a French family of 3 (mum, dad and our 13 year old daughter), we stayed in Singapore for 3 days and what happened during our stay at the hotel, Ibis Budget Joo Chiat is simply shocking. We checked in on 19th February at the hotel, being a loyal Accor client believing all their hotels are family friendly, safe and clean, and despite this outlet being a budget one, we would have expected something else, that's an understatement! Upon checking in i was a little surprise the lady at reception held on our daughter's passport for much longer than needed, but we were tired so we went to our rooms as soon as all the admin was settled. We had booked 2 rooms for our family. The hotel did not allocate 2 rooms next to one another but on different floors, one double room , and one with twin beds room. Our daughter felt uncomfortable being on her own, therefore my wife decided to sleep in our daughter's bedroom rather than in our room. You can imagine my wife's horror and distress when at 3minutes past midnight, the phone rang in the bedroom where my daughter was supposed to be in, on her own, with a male asking: "This is reception, Is ...my daughter's full name... sleeping here, in this bedroom?" We knew no one on this hotel, and we do not call our daughter by her full name (First name and Family Name) as per her passport, the only people indeed who would have access to my daughter's full name would be employees of the hotel who have a copy of her passport and access to room allocations... My wife texted me but i was asleep, otherwise i would have called the police and we would have left on the spot...which we did the next morning for another hotel in the city! Needless to say, my wife did not sleep that night, as she was expecting someone to try and come into the room. I will not forget to mention how dirty the hotel was ( I lifted the bedside lamp, white dust everywhere on my clothes), the rooms with no windows smelled of humidity and dust, the towels and sheets were more than dubious, the beds were as hard as bricks. I am actually surprised that it passed Singapore hygiene and comfort standards? The constant noise, banging of doors and shouts in the corridor made it an even worse experience! The hotel manager never contacted us after we complained, we only received a few days later an email from their customer service rep, who implied that another hotel guest made that call, not the hotel receptionist. I am afraid, I have to disagree with the hotel statement that somehow a hotel guest knew, my daughter's full name as per her passport and room number. Clearly it was a staff from the hotel, who had full access to my daughter's passport and rooms allocation, who did this dubious call. Needless to say, we were horrified, this call was an absolute nightmare and a disgrace. Clearly this is not a place where a family can stay in confidence and for the safety of their kids, despite being in Singapore. Better don't ever go to this hotel...there are other suitable options in town.


TripAdvisor rating 4.0/5

Eve B Families - TripAdvisor review

Booked 2rooms for 4 people for two nights prior to Cruise & was pleasantly surprised with this hotel. Price was good especially with Accor membership. Rooms were of a good size, good bathrooms; comfortable beds & pillows & clean & very quiet. Two front desk staff very helpful. Good location with shops, restaurants, bars nearby but area not as clean as other parts of Singapore (not hotels fault). Only negative would be that towels need to be upgraded & soap for the sink needed. I would probably book here again.

No hot water, phone not working and air cond grill is dusty

TripAdvisor rating 3.0/5

SamuelM9188 TripAdvisor review

I am staying in Room 222, shower hot water is cold for 2 days on off. I can't even bath properly. Air cond is fine and cold but the grill is very dusty. Overall the cleanliness is well maintained and phone is not working in the room. The receptionist is not helpful and offer for room move.

We changed hotel because of the smell

TripAdvisor rating 3.0/5

737_vis Couples - TripAdvisor review

On arrival we were greeted by a moldy smell throughout the room. There is a window in the room, but the smell does not disappear even if you ventilate. The room appears clean apart from foreign female hair on the floor. The room has a nice size for a short stay, there are hangers and a shelf for your suitcase. Music noise can be heard from bars on the street, but it was not a problem with the windows closed. The AC in the room works fine. Unstable WiFi. Nice beds, duvets and pillows.

Customer review rating 4.0/5

Alice Families - Confirmed reviews ALL

Shower holder wrong - please do replace with the flexible shower holder - have informed staff many times but no follow-up! It’s so difficult to wash hair n shower while one hand holding shower!! Hope it can be rectified ASAP thank you

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Other web-users rate our hotel

  • 370 reviews 8.6/10 Location
  • 428 reviews 5.5/10 Room
  • 299 reviews 8/10 Service
  • 21 reviews 4.8/10 WiFi
  • 268 reviews 8.3/10 Cleanliness
  • 12 reviews 3.8/10 Breakfast

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