ibis Styles Batam Nagoya 4 stars

Name: ibis Styles Batam Nagoya - ALL
Address: Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, BATAM, 29458, ID
Telephone: +627785707000
Rating: 0.0

TripAdvisor rating 3.9/5 285 reviews

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Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, 29458 BATAM, Indonesia

ibis Styles Batam Nagoya

Design economy hotel, open to creative minds

Located in the business district of Batam, ibis Styles Batam Nagoya offers easy access to Harbour Bay ferry terminal that is 5km away. It features 187 contemporary rooms, a gym, swimming pool, spa and kids' park. Free breakfast and WIFI for all guests. Pe rfect for leisure and business travelers.

Hotel extras

Web corner and free WIFI throughout the hotel

Our accommodation(s)

Room

Superior Room with one Queen bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side or City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side or City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with one Queen bed

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side or City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with twin beds

2 pers. max
35 m² / 376 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Junior Suite Room with one Queen bed

2 pers. max
49 m² / 527 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Junior Suite Room with one Queen bed with Balcony

2 pers. max
44 m² / 473 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side or City View
Most of the accommodation: Balcony

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Junior Suite Room with twin beds with Balcony

2 pers. max
44 m² / 473 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side or City View
Most of the accommodation: Balcony

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Family Suite Room

4 pers. max
63 m² / 678 sq ft

Bedding 2 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau
29458 BATAM
Indonesia

GPS:1.153341, 104.021147

+62 778 5707000

+62 778 5707001

NAGOYA HILL

Tourist attraction

Access: 2.1 km / 1.3 mi 28 min walk / 10 min drive

HARBOUR BAY FERRY

Tourist attraction

Access: 5.1 km / 3.17 mi 51 min walk / 11 min drive

Barelang Beach

Beach area

Nagoya Hill Mall

Shopping centre/mall

Access: 2 km / 1.243 mi

GRAND MALL

Shopping centre/mall

Access: 6.9 km / 4.29 mi 1 hrs 14 min walk / 16 min drive

Mega Mall

Shopping centre/mall

Sea Food Restaurant

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

STREATS

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights.

Fitness center

Non contractual photo

Currently unavailable

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 425 m² / 4574.658 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 250

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 3.9/5 285 reviews

This is ACCOR standard??

HermajestyH Couples - 4/19/2025 TripAdvisor review

I was extremely disappointed with this stay. There is a lack of consideration for customers. 1. We arrived at 9pm and asked for a particular room bec we stayed there before. We were initially given that room but we're later told that the room was not available for the 2nd night because the owner would need that room on thar night. We were then given another junior suite. 2. The person who checked us in did not know the layouts of the junior suite when we asked if it was similar. 3. The JUNIOR SUITE, which we paid double for, did NOT even HAVE A VIEW. IT WAS JUST A HUGE WALL WHEN YOU OPENED THE CURTAIN! How does a hotel room not have a VIEW when it's supposed to be under Accor and it's a junior suite? 4. The mini bar was NOT Cold at all. I do not expect it to be as cold like a fridge. But I've been to countless hotels and a mini bar should not be like a tuppaware. 5. The soap and shampoo dispenser was rotting and when you pressed it, there were weird things coming out of it onto your hands because you had to press onto the rotting silver parts! And they expected us to use that on our face and body. 6. Every hotel I have even been to gives at least 2 room cards. This hotel refused and only gave 1. We had to keep asking them to follow us up to the room everytime we went out. They actually expect you to use only 1 card... So the room will be stale and warm when you return after a day out plus it takes a while for the room to cool down. 7. As acvor members who booked through accor, we are not guaranteed a late check out. We were told only platinum members could get a 2 or 3 pm check out. The latest we could get was at 1pm. 8. The reception called us at 1145 am to remind us of our check out time. Then they called again at 12.45 and again at 1. We have never felt so chased out of a hotel like this. I guess in the end we were glad to leave anyway. ACCOR should seriously consider if they want their brand being maligned like this. After 5 years... Definitely not coming back here.

Sleeping Management ibis Batam .

Cruiser58142018916 Business - 3/5/2025 TripAdvisor review

Firstly when I came already can see the bad side of your hotel firstly as a guest there's no welcome drink and that's fine 2nd ly not even a greeting of Welcome or a welcome Smile oh my god ,do you guys from ibis knows the protocol and discipline if a hotel Spirit okok let's go on 1day I call as I use to book with Agoda and I can say that iam already been at ibis for quite some time so In a way I can call myself a regular but the worst part after I informed until today my last check out from the hotel and the website still down and I can't really extend my stay so I got to get out n booked other Hotel and do you think that's Appropriate as a Guest .It's like getting a Slap on my face I. A way GET OUT FROM MY HOTEL .PLEASE HIGHER MANAGEMENT AS I ALWAYS SAWA TALK GUYS CAME OUT ACTING LIKE A EXECUTIVE OR THE MANAGER I ALSO DONT KNOW BUT DO YOUR WERK PROPERLY DONT ACT LIKE YOURE IMPORTANT BUT ZERO KNOWLEDGE...YOUR WEBSITE IS ALREADY ERROR FOR MORE THAN 5DAYS WHAT HAVE YOU BEEN DOING AS A MANAGEMENT LEVEL .OMG WAKE UP IBIS HOTEL YOUR WEBSITE IS DOWN AND YOUR MARKETING GUYS ARE SLEEPING ,PLEASE WAKE UP WAKE UP IBIS .

Dear Cruiser58142018916 Thank you for sharing your feedback regarding your recent stay at Ibis Styles Batam Nagoya. We sincerely apologize for any inconvenience you experienced during your visit. At Ibis, we strive to provide the best service to our valued guests, and we regret to hear that we did not meet your expectations. Your concerns about the lack of a welcome greeting, the website issues, and the difficulty in extending your stay have been noted. Regarding the website issue, we understand how frustrating this must have been for you. Please be assured that our team has been actively working to resolve this technical issue, and we appreciate your patience. We are also reinforcing our service standards with our front office team to ensure all guests receive a warm welcome and professional assistance. We truly value your loyalty as a returning guest and would love the opportunity to restore your confidence in our services. Should you have any future booking needs or concerns, please do not hesitate to contact me directly, and I will personally assist you. Once again, we apologize for any inconvenience and appreciate your feedback as it helps us improve. We hope to welcome you back for a much better experience in the future. Best regards, Dian Pratama Front Office Manager Ibis Styles Batam Nagoya

Hotel is great and clean, fantastic service

Kennytanbm Couples - 2/22/2025 TripAdvisor review

Dear Mrs Kenny Tan Thank you for your fantastic review! We’re delighted to hear that you had a great stay and appreciated our clean hotel, excellent service, and convenient location. Your kind words mean a lot to our team, and we’re thrilled to know that you’ll be returning. We look forward to welcoming you back soon at Ibis Styles Batam. Best regards, Dian Pratama Front Office Manager Ibis Styles Batam

Weekend stay - one and the only time

Gan82 Families - 12/30/2024 TripAdvisor review

Service is bad, bedsheet is stained, chiller in the room is not cold at all. The bath towel looked yellowish, seems like floor mat instead of bath towel. Hair dryer spoilt with smoke coming out and the hotel does not have a spare hair dryer. i slept with my hair damp and can only wait till the next morning to get someone fixed it as it was pretty late and i doesn't want to wake up sons up in the middle of the night. The staff at the restaurant need to double and triple check the welcome voucher - being the Accor Plus member and made us waited for more than 30 mins to get it sorted out and another 30 mins to get it served on the table. I would definitely not be coming back!

Dear Gan82 Thank you for sharing your feedback regarding your recent stay at ibis Styles Batam Nagoya. I sincerely apologize for the multiple issues you encountered during your visit, and I am truly sorry that your experience did not meet your expectations. The condition of the bedsheet, towels, and the hairdryer, as well as the problems with the chiller and delays in receiving your welcome voucher, are absolutely unacceptable. We take your concerns seriously, and I have shared these with the relevant departments to ensure immediate corrective actions are taken. We also deeply regret the inconvenience caused by the service delays at the restaurant. I can understand how frustrating it must have been, especially when traveling with your family, and we will work with our team to improve our processes and communication to ensure smoother service in the future. I hope you will give us another opportunity to restore your confidence in our hotel. Should you decide to stay with us again, I will personally ensure your experience is much more enjoyable and hassle-free. Thank you again for your valuable feedback. Warm regards, Dian Pratama Front Office Manager ibis Styles Batam Nagoya

Noisy hotel stay

kaneken87 Families - 12/28/2024 TripAdvisor review

Hotel staff: friendly, accommodating Room: clean and comfortable, nice bathtub Problems: The biggest problem is the noise. I stay at room 816, the highest floor right next to the roof top bar. I could hear the bar area sounds at night, they will only stop at 2 am. Another night I could hear clubbing sounds in the middle of the night at nightclubs below the hotel. At 4am, we could hear prayers from the mosque beside and it would last for an hour everyday. And lastly the fridge is spoiled. Not a good hotel to stay in if u bring ur kids.

Dear Kaneken87 Thank you for taking the time to share your feedback. I’m glad to hear that you found our staff friendly and accommodating, and that the room was clean and comfortable with a nice bathtub. However, I sincerely apologize for the noise disturbances you experienced during your stay, as well as the issue with the fridge. We understand that the noise from the rooftop bar, nearby nightclubs, and prayers from the mosque significantly impacted your comfort. I am truly sorry for this and will work with the relevant teams to explore ways to improve soundproofing and reduce disturbances, particularly for our guests staying in rooms near these areas. Additionally, I will make sure our maintenance team addresses the fridge issue immediately to ensure it does not affect future guests. We greatly appreciate your feedback, as it helps us to improve our services. I understand that your experience wasn’t ideal, especially when traveling with children, and I deeply regret that we did not meet your expectations. I hope we will have the opportunity to welcome you back with a much more pleasant experience in the future. Warm regards, Dian Pratama Front Office Manager ibis Styles Batam Nagoya

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Web-users rating

Other web-users rate our hotel

142 reviews 7/10 Location
461 reviews 6.8/10 Room
306 reviews 7.2/10 Service
20 reviews 1.4/10 WiFi
279 reviews 5.7/10 Cleanliness
190 reviews 5.2/10 Breakfast
117 reviews 8.9/10 Vibe
57 reviews 3.5/10 Pool

34 reviews 7/10 Location
89 reviews 5.8/10 Room
57 reviews 7.5/10 Service
52 reviews 5/10 Cleanliness
49 reviews 5.1/10 Breakfast
16 reviews 8.5/10 Vibe
7 reviews 3.6/10 Pool

13 reviews 7.2/10 Location
40 reviews 6.3/10 Room
30 reviews 6.9/10 Service
32 reviews 5.8/10 Cleanliness
17 reviews 5/10 Breakfast
14 reviews 8.7/10 Vibe
10 reviews 3.4/10 Pool

9 reviews 6.9/10 Location
33 reviews 5.7/10 Room
19 reviews 7.5/10 Service
24 reviews 6.7/10 Comfort
17 reviews 5.3/10 Cleanliness
7 reviews 8.6/10 Vibe
5 reviews 5.2/10 Breakfast
5 reviews 3/10 Pool

11 reviews 6.5/10 Room
9 reviews 6.5/10 Service
6 reviews 5.9/10 Cleanliness
6 reviews 5.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

ibis Styles Batam Nagoya 4 stars

Hotel extras

Our accommodation(s)

Superior Room with one Queen bed

Superior Room with twin beds

Deluxe Room with one Queen bed

Deluxe Room with twin beds

Junior Suite Room with one Queen bed

Junior Suite Room with one Queen bed with Balcony

Junior Suite Room with twin beds with Balcony

Family Suite Room

Hotel location

Hotel services

STREATS

SUNKEN BAR

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby

ibis Styles Batam Nagoya 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with one Queen bed

Superior Room with twin beds

Family Suite Room

Hotel location

Access and transport

Hotel services

STREATS

SUNKEN BAR

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby