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ibis Styles Batam Nagoya Hotel 3 stars

Customer review rating 4.2/5 1,338 reviews

ALLSAFE approved hotel

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ibis Styles Batam Nagoya
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+ 23 Services

Hotel extras

  • Web corner and free WIFI throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HANG NADIM Paying
  • Languages spoken at the hotel
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut
Batam Kepulauan Riau
29458 batam
indonesia

Tel: +627785707000

Fax: (+62)7785707001

Check-in from 14h00

Check out up to 12h00

  • By plane

    HANG NADIM At 18.1km / 11.25 miles - Shuttle paying

GPS :1.153341, 104.021147

Our accommodation(s)

Our restaurants and bars

STREATS

Type of cuisine: International

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights.

SUNKEN BAR

Relax by the tranquil waters free of our form swimming pool with a signature cocktail or a classic drink from the pool bar. Pair your beverages with a variety of international dishes or light bites.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 425 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
ibis Styles Batam Nagoya

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,338 reviews

TripAdvisor Rating 4.0/5

236 reviews

Slow receptionist and no welcoming fruit/cake

TripAdvisor rating 2.0/5

pulunaga Business - 26/02/2021 TripAdvisor review

No welcoming drink voucher, no welcoming cake/fruit, eben I asked as accor member. The receptionist was like google, think he knew all and did not listen yo the guest. I don't think to re stay in this hotel in near future since

Good service

TripAdvisor rating 4.0/5

albertgunawans2017 Business - 18/02/2020 TripAdvisor review

Good customer service from the front office staffs. Perhaps the hotel should provide a soap in the faucet towash hands. The Suite room was not that good compared the one I stayed before. The breakfast was quite okay.

Dear Mr Albertgunawans2017, Thank you for sharing your kind positive feedback with us! It is indeed delightful to read it that you had enjoyed your stay. We truly appreciate your comments and they spur us to greater heights in enhancing our guest experience. All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon. With Warm regards, Hari Murti Wibowo General Manager ibis Styles Batam Nagoya

Good stay and spacious room

Customer review rating 4.5/5

Ken Families - 08/02/2020 Confirmed reviews ALL

The family room we booked was very spacious with balcony and large toilet. Amenities was sufficient, only the bathtub Pop-Up drain stopper is not functioning well. Chair outside the balcony is worn out and need to be changed or repaired. Good o have the shuttle service to Nagoya Mall. Breakfast was simple and sufficient. Overall good experience at the hotel.

Dear Mr KWOK WEE KEN L., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Good stay at Batam

Customer review rating 4.5/5

Sumanth K. N. Friends - 03/02/2020 Confirmed reviews ALL

Positive aspects of the hotel are the staff, pool and large, well-lit rooms. The chef was kind enough to prepare vegetarian breakfast on my request. Upholstery of my room (719) was bad. Only one vegetarian food option is there. Hotel taxis are expensive compared to Gojak or Grab taxis. No concierge facilities.

Dear Mr SUMANTH KUMBARGERE n., Thank you for thorough feedback on your stay-experience with us at ibis Styles Batam Nagoya. Firstly we apologize for the inconvenience which did not meet your expectation. We are really surprise with your experiences in our hotel. I have taken corrective action in all related department concern and should be refresh training again in order to avoid the same problem in the future. We look forward to welcome you back and hope that your next visit will be much more enjoyable. Kind Regards, Dhana Dhiwantara Operations Manager Ibis Style Batam Nagoya

Good stay.

Customer review rating 4.5/5

Q. C. Y. Business - 30/01/2020 Confirmed reviews ALL

Clean rooms, friendly and cheerful staff.

Dear Mr CHER Y. Q., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Good stay

Customer review rating 4.0/5

L. Families - 28/01/2020 Confirmed reviews ALL

Spacious and comfortable room

Dear Mrs L., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Nice stay as usual

Customer review rating 4.0/5

Stanley W. Business - 28/01/2020 Confirmed reviews ALL

I often stay at this hotel and I appreciate the warm service and kindness shown to me. Thank you.

Dear Mr STANLEY C WHYE HONG W., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Well located, good stay

Customer review rating 3.5/5

Yulia M. Business - 27/01/2020 Confirmed reviews ALL

Nice room and bed

Dear Mrs YULIA M., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Good serivce

Customer review rating 4.5/5

Asri Business - 27/01/2020 Confirmed reviews ALL

Fast and good job

Dear Mr MUHAMMAD A., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

good stay

Customer review rating 3.5/5

Tiong K. Y. Business - 21/01/2020 Confirmed reviews ALL

air-con sometimes cool, sometimes warm, I can't well that night. water also can't constant warm ,suddenly warm,suddenly cool room is clean

Dear Mr TIONG KING Y., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

good clean spacy room

Customer review rating 4.5/5

Zal Couples - 21/01/2020 Confirmed reviews ALL

i have not tried the food at the restaurant yet but definitely this is my first choice hotel for my upcoming visits

Dear Mr Faizal N., Thank you for sharing your kind positive feedback with us! It is indeed delightful to read it that you had enjoyed your stay. We truly appreciate your comments and they spur us to greater heights in enhancing our guest experience. All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon. With Warm regards, Dhana Dhiwantara Operations Manager

Nothing Extraordinary

Customer review rating 3.0/5

Burhanuddin Couples - 20/01/2020 Confirmed reviews ALL

Just a normal 2 nights stay in Batam. Ibis Styles was booked because we stayed there before.

Dear Mr BURHANUDDIN K., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhana Dhiwantara Operations Manager

Good stay but bad food

Customer review rating 4.5/5

Jacqy Friends - 20/01/2020 Confirmed reviews ALL

Everything is nice. But the food is not.

Dear Mrs JACQY P., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Always my first choice of stay

Customer review rating 4.5/5

Stiefan S. Friends - 19/01/2020 Confirmed reviews ALL

Been few times staying here and never disappointed me. Love the breakfast! Room is always spacious. Two points to be improved: 1. Pls refill the amenities, shampoo etc before guest checking in 2. As Gold member, I got late check out from a lady, she is good. I checked with Arif before and he straight to the forward saying that cannot and I had to pay more 3. Appreciate the welcome amenities of cookies, but it could be better maybe offering more local like kueh kueh/spiku or other things

Dear Mr STIEFAN S. ANGLING K., Thank you for sharing your kind positive feedback with us! It is indeed delightful to read it that you had enjoyed your stay. We truly appreciate your comments and they spur us to greater heights in enhancing our guest experience. All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon. With Warm regards, Dhana Dhiwantara Operations Manager

Amazing

Customer review rating 5.0/5

Nurin Couples - 13/01/2020 Confirmed reviews ALL

I enjoyed it.

Dear Mr NURIN Y., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Great stay wiil defitely stay again

Customer review rating 4.5/5

Shail M. S. Couples - 08/01/2020 Confirmed reviews ALL

Nice room..good view.Very comfortable bed and very clean room.Nice breakfast and friendly staffs.We had food in the room the service was promt and food was good.Would recommed to friends and family if they visit Batam.

Dear Mr SHAIK MOHD s. S., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Cosy place

Customer review rating 4.0/5

Bel Friends - 06/01/2020 Confirmed reviews ALL

Nice cosy place with impeccable service standards, they even provide free shuttle bus to Nagoya Hills Shopping Mall. The breakfast spread was also good. Loved coming back to the warm greetings each time we entered the hotel.

Dear Mr CHRISTABEL O., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Love the skybar and services

Customer review rating 4.0/5

Zarifah Couples - 06/01/2020 Confirmed reviews ALL

Laura who checked us in and the reception staffs were very helpful in providing information and suggestions. They were attentive to highlight to us the details (eg. Spa closing hours and commuting to the ferry terminal). The security at the Guard house on 5 Jan morning was also helpful in showing us the direction to where we want to go. The skybar offers affordable set menu for couples/groups and kudos to the chef for the delicious meal! DJ spruce up the atmosphere. Love the outdoor ambience to soak up the Batam island life. The hotel is for fuss free travellers looking for a clean hotel and comfortable bed (so far the only hotel that provides bolster) with not much entertainment but offer a decent variety of food at breakfast (There are a few international channels but not many). Also, sound proofing of the rooms are not for the light sleepers. If you are looking to lounging around the pool area, then the hotel may not suit your agenda as it is not inviting (water/pool ground doesn't look as clean).there is a small playground in the compound. A few suggestions which I hope will be constructive and valuable in improving guests experience: 1) maybe provide ear plugs for the light sleepers 2) offer more channels on TV (eg. Soccer channels/movie channels) 3) not sure if there was advertisement on the sky lounge and food pricing. But this will help in increasing patrons to go to the bar 4) Create walking pavement for guests to explore the area around the hotel (eg. There is a church behind, could be useful for guest who wants to go service /mass) 5) I did not get a detail look at the shuttle bus that goes to Nagoya Mall but online, it shows 11am, 3pm and 6pm which are not ideal times. You may like to time it according to popular ferry arrival times or make a few more shuttle time options. 6) As the entertainment option in the hotel is very limited, you may want to extend the spa operation hours as they close at 7pm which is very early for guests who are in for a leisure trip. The ambience of the spa could be more inviting and friendlier. Would love to go back to Ibis but with more entertainment/relaxation options.

Dear Mr ZARIFAH M., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager
Customer review rating 3.5/5

Ly Friends - 05/01/2020 Confirmed reviews ALL

Was gd but didnt enjoy any privileges for an accor member. Staff were v polite n friendly. Special mention to staff who set up additional bed. Was v nice n made us feel welcome.

Dear Mrs LYDIA HSUI YI S., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Noisy rooms

Customer review rating 2.0/5

Leslie T. Families - 04/01/2020 Confirmed reviews ALL

I came with my families, and specially booked 2 suits . However my room which face to main road, was noisy even after night peak hour. We could still hear the motor bike sound after 11pm, and even after we closed the balcony glass door! Another thing is I tried book it through the official Accor website but no room available even I am silver member. When I go to booking.com, was surprised that I can get 2 rooms! But I cannot gain points even though the reception assured me is possible because I made payment to the hotel, not the booking website.

Dear TECK HENG, LESLIE T., Thank you for thorough feedback on your stay-experience with us at ibis Styles Batam Nagoya. Firstly we apologize for the inconvenience which did not meet your expectation. We are really surprise with your experiences in our hotel. I have taken corrective action in all related department concern and should be refresh training again in order to avoid the same problem in the future. We look forward to welcome you back and hope that your next visit will be much more enjoyable. Kind Regards, Dhana Dhiwantara Operations Manager Ibis Style Batam Nagoya

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