ibis Styles Batam Nagoya Hotel 3 stars

Spacious and comfortable room

I often stay at this hotel and I appreciate the warm service and kindness shown to me. Thank you.

Nice room and bed

Fast and good job

air-con sometimes cool, sometimes warm, I can't well that night. water also can't constant warm ,suddenly warm,suddenly cool room is clean

i have not tried the food at the restaurant yet but definitely this is my first choice hotel for my upcoming visits

Just a normal 2 nights stay in Batam. Ibis Styles was booked because we stayed there before.

Everything is nice. But the food is not.

Been few times staying here and never disappointed me. Love the breakfast! Room is always spacious. Two points to be improved: 1. Pls refill the amenities, shampoo etc before guest checking in 2. As Gold member, I got late check out from a lady, she is good. I checked with Arif before and he straight to the forward saying that cannot and I had to pay more 3. Appreciate the welcome amenities of cookies, but it could be better maybe offering more local like kueh kueh/spiku or other things

I enjoyed it.

Nice room..good view.Very comfortable bed and very clean room.Nice breakfast and friendly staffs.We had food in the room the service was promt and food was good.Would recommed to friends and family if they visit Batam.

Nice cosy place with impeccable service standards, they even provide free shuttle bus to Nagoya Hills Shopping Mall. The breakfast spread was also good. Loved coming back to the warm greetings each time we entered the hotel.

Laura who checked us in and the reception staffs were very helpful in providing information and suggestions. They were attentive to highlight to us the details (eg. Spa closing hours and commuting to the ferry terminal). The security at the Guard house on 5 Jan morning was also helpful in showing us the direction to where we want to go. The skybar offers affordable set menu for couples/groups and kudos to the chef for the delicious meal! DJ spruce up the atmosphere. Love the outdoor ambience to soak up the Batam island life. The hotel is for fuss free travellers looking for a clean hotel and comfortable bed (so far the only hotel that provides bolster) with not much entertainment but offer a decent variety of food at breakfast (There are a few international channels but not many). Also, sound proofing of the rooms are not for the light sleepers. If you are looking to lounging around the pool area, then the hotel may not suit your agenda as it is not inviting (water/pool ground doesn't look as clean).there is a small playground in the compound. A few suggestions which I hope will be constructive and valuable in improving guests experience: 1) maybe provide ear plugs for the light sleepers 2) offer more channels on TV (eg. Soccer channels/movie channels) 3) not sure if there was advertisement on the sky lounge and food pricing. But this will help in increasing patrons to go to the bar 4) Create walking pavement for guests to explore the area around the hotel (eg. There is a church behind, could be useful for guest who wants to go service /mass) 5) I did not get a detail look at the shuttle bus that goes to Nagoya Mall but online, it shows 11am, 3pm and 6pm which are not ideal times. You may like to time it according to popular ferry arrival times or make a few more shuttle time options. 6) As the entertainment option in the hotel is very limited, you may want to extend the spa operation hours as they close at 7pm which is very early for guests who are in for a leisure trip. The ambience of the spa could be more inviting and friendlier. Would love to go back to Ibis but with more entertainment/relaxation options.

Was gd but didnt enjoy any privileges for an accor member. Staff were v polite n friendly. Special mention to staff who set up additional bed. Was v nice n made us feel welcome.

I came with my families, and specially booked 2 suits . However my room which face to main road, was noisy even after night peak hour. We could still hear the motor bike sound after 11pm, and even after we closed the balcony glass door! Another thing is I tried book it through the official Accor website but no room available even I am silver member. When I go to booking.com, was surprised that I can get 2 rooms! But I cannot gain points even though the reception assured me is possible because I made payment to the hotel, not the booking website.