ibis Styles Batam Nagoya 4 stars

TripAdvisor rating 3.9/5 310 reviews

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Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, 29458 BATAM, Indonesia

Description

Hotel extras

  • Web corner and free WIFI throughout the hotel

Our accommodation(s)

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Hotel location

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau
29458 BATAM
Indonesia

GPS:1.153341, 104.021147

Telephone
Fax +62 778 5707001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.9/5  310 reviews

Great Place Beautiful View

TripAdvisor rating 5.0/5

wahidamivtha n TripAdvisor review

Great Place Beautiful View best we ever had Maybe someday we will here to stay or just take dinner spend the time with good food and good venue

Dear wahidamivthan, Thank you so much for your kind review! We’re glad you enjoyed the place and the beautiful view. We’d be happy to welcome you again whether for a stay or just to enjoy dinner with us. See you next time. Kind regards, Dona Yohana General Manager

good hotel

TripAdvisor rating 5.0/5

Kencana H TripAdvisor review

good hotel, very recommended for bussines trip. front office staff very friendly, room clean & breakfast, the taste is good. well done

Dear Kencanah2025, Thank you very much for your kind review! We truly appreciate your compliments on our friendly Front Office team, the cleanliness of the room, and the quality of our breakfast. Your feedback means a lot to us and motivates our team to continue delivering great service. We look forward to welcoming you back on your next visit. Well done to you too for sharing such encouraging words—thank you! Kind regards, Dona Yohana General Manager

Nice Trip, Nice Stay

TripAdvisor rating 5.0/5

Exploration660721 TripAdvisor review

Love staying at this hotel, good location and very nice ambience as well. The room is spacious, clean and well scented. More success for the hotel and team, will surely return to stay for the future trip.

Dear Exploration660721, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay with us, and it means the world that you plan to return. We look forward to welcoming you back for another comfortable and memorable visit! Kind regards, Dona Yohana General Manager

Noisy, warm, bad breakfast selection, not ideal location

TripAdvisor rating 2.0/5

humaneck TripAdvisor review

1. If you are staying at room 802, be prepared for a noisy night as it is located beside the road and the traffic doesn’t subside till 2am. Bad noise insulation. Room condition was not ideal - sofa was broken, TV not working and a bad smell emit from the bathroom (occasionally). 2. Air con was warm (ambient temperature was set at 27.5 degrees). Informed room service personnel who said will convey the message to the technical team. After a while, we followed up with a call to the front desk but no one picked up the phone (around 10.20pm). Technicians never came. Hotel was full and we had to spend the night using our own handheld portable fans to cool ourselves down. 3. Location was not ideal - had to take a taxi to wherever we wish to go as there are not much food options in the vicinity of the hotel. 4. Breakfast had bad selection and was not replenished on time. The egg section was chaotic, which resulted in the cook splitting one portion of egg into four. Coffee/tea section was bad - lack of cups and we could not differentiate between clean and dirty cups. Overall experience was bad and we would not recommend anyone to stay there till they improve.

Dear humaneck, Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced during your stay, including the noise, room condition, air conditioning, and breakfast quality. This certainly isn’t the experience we aim to provide. We are truly sorry for the noise disturbance, room condition, and air conditioning issue you encountered in Room 802. This is certainly not the level of comfort or service we strive to provide. Please rest assured that we have addressed these concerns with our Engineering and Housekeeping teams to ensure immediate corrective action is taken. Your comments about our breakfast selection and service are being reviewing including the replenishment procedures and guest flow management during peak hours to improve the overall dining experience. Please feel free to contact me directly via email at h9758-gm@accor.com if you plan to return—I would be more than happy to personally assist with your booking and ensure your next stay is much improved. With kind regards, Dona Yohana General Manager

GOOD LOCATION BUT STAY IS AVERAGE

TripAdvisor rating 3.0/5

Resort04708877206 TripAdvisor review

Went for a short 2 nights stay in this new hotel. The room is spacious but the room design can be better plan as there are some space wastage. They can have a separate bar counter instead together with the water basin area at the bathroom. The mini fridge is not working & the there is water leakage coming out from the safe deposit box at the closet area. The breakfast buffet is not fantatstic & most of the food & coffee / tea are finished by 9:30am. So do go early to have more choice as they do not refill after 9:30am. The food taste is average. The restaurant staffs are not in their highest spirit when serving the hotel guests. The swimming pool is in decent size but no one is really swimming there as maybe facing the restaurant. The tree leaves are dropping into the pool & I did not see any maintenance or cleaning of the pool every morning. Overall the location is near to the Harbour Bay ferry terminal & Nagoya Hill shopping areas & massage salons. The housekeeping is good & clean so this is the only good point that the hotel should continue to keep it up. There is another restaurant named Fullmoon Fusion Bar inside the hotel located at the other end on the 9th floor. It is not under Accor management, hence there will be no discount if you dine there. Overall, it is an average stay here.

Dear Resort04708877206, Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your comments as they help us identify areas where we can improve. We’re glad to know you found our rooms spacious and appreciated the cleanliness provided by our housekeeping team. However, we sincerely apologize for the issues you encountered, including the room layout, non-functional mini fridge, and water leakage. Please rest assured that our engineering team has been informed to address these matters immediately. We’re also sorry to hear that your breakfast experience and interaction with our restaurant team did not meet expectations. Your feedback regarding food variety, replenishment timing, and service quality has been shared with our F&B team for further review and improvement. Regarding the swimming pool, we appreciate your observation. We are reinforcing our maintenance schedule to ensure the pool area remains clean and inviting at all times. kind regards, Dona Yohana General Manager We’re pleased you found our location convenient and that housekeeping left a positive impression. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

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Other web-users rate our hotel

  • 151 reviews 7.2/10 Location
  • 533 reviews 6.6/10 Room
  • 369 reviews 7/10 Service
  • 36 reviews 4.1/10 WiFi
  • 314 reviews 5.7/10 Cleanliness
  • 189 reviews 5.8/10 Breakfast
  • 134 reviews 8.6/10 Vibe
  • 67 reviews 3.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.