Location is not in prime area need to take taxi or grab to shopping area or for dinning. No juices during breakfast, but room is OK and clean. I stay at this hotel everytime I come to Batam because this is the only Accor hotel in Batam

It was a great place to stay with great team that was friendly and helpful from arrival to departure. The hotel is helm by Ibu Tannya Wirasmo who went above and beyond to support our needs. Highly recommended to anyone visiting Batam. The hotel is strategically located midway between the airport and the town. Well connected, clean and great place to stay.

I've been stuck in the middle of refrigerator I am not sure what's that but it's so darn hurts when you step on it Breakfast not good , they should have coffee machines I ordered and paid cappuccino but it's instant one Food very bad

Everything is good especially bathroom with Grohe shower. Parking space is large. Staff is friendly. Lift is high quality. The only downside is there is a strange noise from the roof, like cracking, that makes me difficult to sleep.

No welcoming drink voucher, no welcoming cake/fruit, eben I asked as accor member. The receptionist was like google, think he knew all and did not listen yo the guest. I don't think to re stay in this hotel in near future since