ibis Styles Batam Nagoya 4 stars

TripAdvisor rating 4.0/5 279 reviews

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Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, 29458 BATAM, Indonesia

Description

Hotel extras

  • Web corner and free WIFI throughout the hotel

Our accommodation(s)

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Hotel location

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau
29458 BATAM
Indonesia

GPS:1.153341, 104.021147

Telephone
Fax +62 778 5707001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.0/5  279 reviews

Ok stay

TripAdvisor rating 3.0/5

addietrucon Solo travel - TripAdvisor review

Nice to be back after a few years. Was grateful to be upgraded. The bathroom was amazing! Just missing a tub. Main draw back is location. There is nothing around it. Friendly staff, spacious rooms. Food was okay. Hot shower was great. The TV channels were limited in variety. No movies at all. The TV does not have pairing with mobile devices so that dampened the experience. One of my points years ago was the minifridge not being cold. It is the same. The fridge is warm, hence i could keep any drinks or cakes cold. Housekeeping did amazing. Except for one day, they did not put the sofa back in its place 😅. I did it myself.

Dear Mr Addietrucon Warm greetings from Ibis Styles Hotel Batam Nagoya, Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to welcome you back after a few years and are glad you enjoyed the room upgrade, spacious accommodations, and the amazing bathroom. It’s wonderful to hear that our team and housekeeping made a positive impression, and we’ll be sure to share your kind words with them. We appreciate your detailed feedback regarding areas for improvement. We understand the importance of convenient location amenities, a diverse selection of TV channels, and properly functioning in-room facilities like the minibar. Please rest assured that your comments, particularly about the minibar and TV pairing, have been shared with the respective teams for evaluation and improvement. We apologize for the inconvenience caused by the misplaced sofa and are grateful for your understanding. Our housekeeping team will ensure such details are addressed more diligently in the future. Your insights are invaluable in helping us improve our services, and we hope to provide you with an even better experience on your next visit. Should you have any additional feedback or require assistance, please don’t hesitate to reach out to us directly. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon. Kind regards, Dian Pratama Front Office Manager Ibis Styles Hotel Batam Nagoya

Noisy Traffic

TripAdvisor rating 3.0/5

ibnubatutta TripAdvisor review

Stayed 3 nights. Friendly staff. Comfortable room. The main drawback was the noisy traffic from the main road opposite the hotel. I had to request for a change of room as I'm a light sleeper and could not sleep as the windows have poor sound proofing.

Dear Mr Ibnubattuta Warm greetings from Ibis Styles Hotel Batam Nagoya, Thank you for taking the time to share your experience following your recent stay with us. We are delighted to hear that you found our staff friendly and your room comfortable. However, we sincerely apologize for the inconvenience caused by the traffic noise from the main road. We understand how important a good night's sleep is, especially for light sleepers. Your feedback regarding the soundproofing of our windows has been noted, and we will work closely with our team to explore improvements in this area. We appreciate your patience and understanding during the room change process, and we hope the alternative room offered a more restful experience for the remainder of your stay. Thank you for bringing this to our attention, as it helps us continually enhance the experience for all our guests. We hope to have the pleasure of welcoming you back in the future and providing you with an even more comfortable stay. Should you have any further comments or require assistance, please feel free to reach out to us directly. Kind regards, Dian Pratama Front Office Manager Ibis Styles Hotel Batam Nagoya

My short break away

TripAdvisor rating 4.0/5

NorthStar01253782489 TripAdvisor review

Check in was fast. Staffs very ftiendly. Room #321 very spacious. Bed & pillow very comfy. Rush out again and came back around 2am. Then i realised that mini fridge was not working. I put my drink at around 230pm.. and still not chilled. Shower gel was totally empty and the lever was not clean properly. Bed sheet and bolster have stain on it. Given a non 1 smoking room.. but it smell bad. Toilet have cigarette burn mark . Next morning was checking on my cake delivery and was assisted by Pratama at front office. He was very careful while handling my items. Very friendly and share information of Batam with me. Cheerful lad with positive vibe. Good to have him at FO. Breakfast was good. Chicken was abit salty. Love the egg station. To the facilities management, please fix what is spoilt in the property. I saw many feedbacks about the fridge and nothing was done to improve the ammenities.

Dear Mr Ed Muhammad Thank you for taking the time to share your experience with us following your recent stay at Ibis Styles Hotel Batam. We are delighted to hear that you found our check-in process quick and that our team, especially Pratama, was able to assist you with care and attention. Your kind words about his cheerful attitude are truly appreciated, and we will certainly share this feedback with him. We also appreciate your comments about the spaciousness and comfort of your room, as well as the breakfast offerings. We're glad that you enjoyed the egg station and the breakfast overall, although we will certainly take note of your comment regarding the chicken being a bit salty. We sincerely apologize for the issues you experienced with the mini-fridge, shower gel, and cleanliness of your room. This is certainly not the standard we strive to maintain, and we will immediately address these concerns with our housekeeping and maintenance teams. Your feedback is invaluable to us as it helps us identify areas that need attention. We understand how important it is to have functional amenities, and rest assured, we are working to improve the consistency and quality of our facilities. Regarding the room’s condition, including the cigarette smell and burn marks, we will ensure that this is looked into with the utmost urgency to avoid future occurrences. Once again, thank you for your constructive feedback. We truly value your comments, and we will do everything we can to ensure that your next visit is flawless. Should you need any further assistance or wish to share additional comments, please do not hesitate to contact us directly. We hope to welcome you back to Ibis Styles Hotel Batam soon. Best regards, Dian Pratama Front Office Manager Ibis Styles Hotel Batam

Not a very good 3rd visit...

TripAdvisor rating 3.0/5

liahkamis TripAdvisor review

I’ve stayed at Ibis Styles Batam three times now and while the staff are always polite and friendly, my recent experience left me disappointed. During my stay, I requested an iron at check-in (on Friday), which was promptly sent to my room. However, at 5:45 AM (on Saturday) I was abruptly woken up by a phone call from staff member, who politely asked for the iron back as other guests were waiting for it. While I understand the demand for irons, disturbing a guest so early in the morning is unacceptable unless it's an emergency. This is not the first time I’ve encountered iron shortages at this hotel—on previous stays, I was made to wait due to the limited availability of irons. However, being woken up at 5:45 AM to return one is something I didn’t expect. To improve service, I suggest the hotel either inform guests in advance if there’s a time limit for using the iron or consider purchasing more irons to accommodate the demand. The staff are kind, but this early-morning disruption significantly affected my overall experience.

Dear Mrs Lia Khamis Thank you for taking the time to share your experience from your recent stay at Ibis Styles Batam. We genuinely appreciate your loyalty and your constructive feedback. I’m pleased to hear that our staff provided polite and friendly service; however, I sincerely apologize for the early morning disturbance regarding the iron. I understand how disruptive that must have been, and it’s certainly not the experience we want for our guests. Your suggestions regarding better communication about iron availability and potentially increasing our inventory are valuable. We will take these into consideration as we strive to improve our services. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Best regards, Dian Pratama Front Office Manager

It’s Like Living In A Shipping Port 🚢

TripAdvisor rating 4.0/5

JackChee11 Friends getaway - TripAdvisor review

It has been five years since I visited Batam and I decided to make a return trip with my colleagues to this port city. I took a ferry and disembarked at Harbour Bay Ferry Terminal. The journey to the hotel by car took 8mins, which is 4km away. Opened in 2016, ibis Styles Batam Nagoya offers an interesting concept - A shipping container port theme hotel. The hotel corridor is reminiscent of Batam’s busy port and shipyard. I love how they incorporated the shipping container as a closet design inside the room. I had booked a Superior Room for my two nights stay here in Batam. I was accommodated in Room No. 517 on the fifth level of the hotel. The room is spacious at 25 square metres. The guest rooms start from the second to eight floors. Hotel amenities such as restaurant, pool and gymnasium are all on the first floor. Unfortunately, my room is situated at the front of the hotel, which faces a busy road. As a result, I could hear motorbikes zooming past till late night. If you prefer a quiet room, please request one at the back of the building, which faces the swimming pool. Whilst the room amenities are sufficient to my needs and the housekeeping is good, the room maintenance needs improvement. The wash basin seems choked with slow flowing water. The bathroom sealant is mouldy and should have been given a new coating. The Wi-Fi network seems slow at times. There is no SMART TV inside the room, however Cable TV channels offering Mandarin, Korean and Japanese programs are available for one’s viewing pleasure. Additionally, there are Singapore TV channels from Channel 5, 8, Suria to Vasantham. Universal power sockets are available at the bedside. Hence, do remember to bring a USB plug for the powering and charging of your mobile devices. The hotel rooftop houses a bar called Fullmoon Fusion Bar, which is a nice place to chill out. It offers Asian-fusion cuisine and operates between 5pm and 1am (2am on Saturday). I did not spot any convenience stores in the hotel vicinity. If you are in urgent need of toiletries, you can order them via Grab delivery. I also noticed some food stalls selling Rujak, which are lined along the main road, some 200m (3mins walk) from the hotel. If you are adventurous and would like to try Indonesian street food, this place might be for you. The hotel offers a free shuttle bus service to Nagoya Hill and Grand Batam Mall at 11am, 2pm and 6pm every Saturday and Sunday. Below are the distances from the hotel to the various places of interest: * Nagoya Hill Shopping Centre - 3km (8mins by car) * Batam City Square Mall - 4.1km (9mins by car) * Grand Batam Mall - 4.8km (10mins by car) * Pasar Penuin Wet Market - 4.8km (10mins by car) * Mega Mall Batam Centre - 7.3km (17mins) With more than 400 hotels in Batam and more opening in the next few years, ibis Styles Batam Nagoya needs to level up its game to stay relevant in this competitive market. Despite the room maintenance concerns, ibis Styles Batam Nagoya remains a good property for travellers seeking a value-for-money accommodation.

Dear Mr Jackchee11 Thank you for taking the time to share your detailed feedback about your recent stay at ibis Styles Batam Nagoya. We appreciate your insights and are glad to hear that you enjoyed the unique shipping container port theme and the convenient location of our hotel. We apologize for the inconveniences you experienced regarding room maintenance and the noise from the busy road. Your comments about the wash basin and bathroom sealant have been noted, and we will address these issues with our maintenance team to ensure improvements are made. We also understand the importance of a strong Wi-Fi connection and will look into ways to enhance our service. We’re delighted that you found our amenities and nearby food options to your liking, and we hope you had a chance to enjoy the Fullmoon Fusion Bar during your stay. Your feedback is invaluable to us as we strive to provide a better experience for our guests. We hope to welcome you back in the future for an even more enjoyable stay. Warm regards, Dian Pratama Front Office Manager

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Other web-users rate our hotel

  • 131 reviews 7/10 Location
  • 445 reviews 6.8/10 Room
  • 294 reviews 7.5/10 Service
  • 21 reviews 2.9/10 WiFi
  • 277 reviews 5.7/10 Cleanliness
  • 201 reviews 5.1/10 Breakfast
  • 107 reviews 8.3/10 Vibe
  • 59 reviews 3.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.