Grand Mercure Batam Centre 5 stars

Dear Valued Guest, Thank you for choosing Grand Mercure Batam Centre for your recent trip with friends and for taking the time to share such a wonderful and detailed review with us. As a valued ALL – Accor Live Limitless Platinum member, your insights are greatly appreciated. We are absolutely delighted to receive your flawless rating across nearly every category – from booking and arrival to accommodation, cleanliness, our team, check-out, WiFi, and sustainability. Your perfect recommendations for both our brand and the loyalty programme are the highest compliments we could hope to receive. Celebrating Your Words Your review brings immense joy to our entire team: "Very comfortable and very clean hotel room. Smell refreshing at the lobby." "Excellent service, staffs are very friendly and prompt to our requests." "The staffs in the front line and the housekeeping are very helpful and attentive towards the guests." "Thank you very much. Please keep up the great job." A Special Thank You for Recognizing Mr. Raffi We are deeply touched by your heartfelt appreciation for Mr. Raffi, the Supervisor. Your words – "He is very professional and doing his best to accommodate us. His service is excellent" – mean the world to us. We will personally share your appreciation with Mr. Raffi. Knowing that his professionalism and dedication made your experience excellent is the greatest motivation for our team. Regarding Your Feedback We have noted your rating for breakfast selection. Your feedback has been shared with our Culinary team for continuous improvement. Our Gratitude It was our genuine pleasure to host you and your friends. We are honored by your trust and your perfect endorsement. We eagerly look forward to welcoming you back to Grand Mercure Batam Centre – and we will keep up the great job! With our warmest regards and deepest gratitude, Grand Mercure Batam Centre

Dear Valued Guest, Thank you for choosing Grand Mercure Batam Centre for your recent couple's stay and for taking the time to share your detailed feedback with us. As a valued ALL – Accor Live Limitless Classic member, your insights are greatly appreciated. We are delighted to receive your strong overall rating and your recommendations for both our brand and the loyalty programme. Your consistent scores across booking, arrival, accommodation, cleanliness, breakfast, our team, check-out, WiFi, sustainability, member recognition, sustainable food initiatives, and plastic reduction are truly impressive. Celebrating Your Words Your review title – "Comfortable stay, wide selection of breakfast" – and your words – "Clean room with adequate amenities, staffs were friendly and attentive, breakfast selection was spoilt for choices" – bring great joy to our entire team. Knowing that you found your room clean, our staff friendly and attentive, and our breakfast selection plentiful is truly rewarding. Our Gratitude It was our genuine pleasure to host you and your partner. We are honored by your trust and your positive endorsement. We look forward to welcoming you back to Grand Mercure Batam Centre in the future. With our warmest regards and sincere appreciation, Grand Mercure Batam Centre

Dear Valued Guest, Thank you for choosing Grand Mercure Batam Centre for your recent trip with friends and for taking the time to share such a beautiful and detailed review with us. As a valued ALL – Accor Live Limitless Classic member, your insights are greatly appreciated. We are absolutely delighted to receive your flawless 100/100 rating across every single category – from booking and arrival to accommodation, cleanliness, our team, check-out, and sustainability. Your perfect 10/10 recommendations for both our brand and the loyalty programme are the highest compliments we could hope to receive. Celebrating Your Words Your review title – "Out of office, into comfort" – is one of the most creative and beautiful compliments we have ever received. Your words bring immense joy to our entire team: "Overall, our stay was excellent." "All the hotel staff I met were very friendly, welcoming, and helpful." "The room was tidy, clean, and well-maintained throughout our stay." "The check in process was smooth and efficient, and the receptionist clearly explained the hotel facilities, services, and other important information." "We truly appreciated the warm hospitality and professional service provided by the entire hotel team, which made our stay comfortable and enjoyable." A Special Thank You for Recognizing Our Team We are deeply touched by your special mention of Raffi, Fandy, and Riska. We will personally share your appreciation with each of them. Knowing that their service made your stay excellent is the greatest motivation for our team. Our Gratitude It was our genuine pleasure to host you and your friends. We are honored by your trust and your perfect endorsement. We eagerly look forward to welcoming you and your friends back to Grand Mercure Batam Centre – and we will make sure you have another "out of office, into comfort" experience! With our warmest regards and deepest gratitude, Grand Mercure Batam Centre

Dear Valued Guest, Thank you for choosing Grand Mercure Batam Centre for your recent couple's stay and for taking the time to share your feedback with us. As a valued ALL – Accor Live Limitless Classic member, your insights are greatly appreciated. We are delighted to receive your strong 90/100 overall rating and your 9/10 recommendations for both our brand and the loyalty programme. Your excellent scores are truly appreciated: 100/100 for WiFi 90/100 for arrival, cleanliness, our team, check-out, and sustainability 80/100 for accommodation Celebrating Your Words Your review – "good" – is beautifully simple, and your consistent high scores across every aspect of your stay reflect a solid and satisfying experience. Our Gratitude It was our genuine pleasure to host you and your partner. We are honored by your trust and your positive endorsement. We look forward to welcoming you back to Grand Mercure Batam Centre in the future. With our warmest regards and sincere appreciation, Grand Mercure Batam Centre

Dear Valued Guest, Thank you for choosing Grand Mercure Batam Centre for your recent trip with friends and for taking the time to share such a beautiful and detailed review with us. As a valued ALL – Accor Live Limitless Classic member, your insights are greatly appreciated. We are absolutely delighted to receive your flawless 100/100 rating across every single category – from booking and arrival to accommodation, cleanliness, breakfast, our team, check-out, and sustainability. Your perfect 10/10 recommendation of our brand is the highest compliment we could hope to receive. Celebrating Your Words Your review brings immense joy to our entire team: "Everything was amazing from the start." "The staff were all so friendly and helpful." "I had requested for a birthday arrangement prior to the trip and that was fulfilled with a surprise cake delivered to the room on top of all the special decorations!" "The lobby was so grand and the room was immaculate." "The cherry on top for the room was the bidet for sure." "We got upgraded to a deluxe room and that was the most pleasant surprise of all." "The spread was yummy and endless with so many beverages to choose from." "Overall experience was nothing i ever expected out of a hotel in Batam but then again the Accor group hotels never disappoints!" We are especially touched that your birthday request was fulfilled with a surprise cake and special decorations – making your celebration memorable is exactly what we strive for. Our Gratitude It was our genuine pleasure to host you and your friends. We are honored by your trust and your perfect endorsement. We eagerly look forward to welcoming you back to Grand Mercure Batam Centre for another 10/10 stay! With our warmest regards and deepest gratitude, Grand Mercure Batam Centre