Grand Mercure Batam Centre 5 stars

Name: Grand Mercure Batam Centre - ALL
Address: Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota, BATAM, 29461, ID
Telephone: +627785707500
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 339 reviews

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Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota, 29461 BATAM, Indonesia

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Grand Mercure Batam Centre

Upscale hotel for business and leisure

Grand Mercure Batam Centre offers sophisticated experience with 230 meticulously designed rooms and suites, where modern elegance meets local charm. Guests can take pleasure from culinary experience at Ambrosia All Day Dining and Celeste Tapas Bar to relaxing traditional massage, making every moment memorable. Perfect for both leisure and business travelers, the hotel is not just a place to stay, it is an invitation to immerse oneself in comfort and cultural richness.

Batam as the largest city in the Riau Islands, serves as the industrial and transport hub for economic activities. It is also a popular destination for shopping, offering a vibrant mix of commercial opportunities and leisure experiences.

Welcome to Grand Mercure Batam Centre, where the essence of local culture meets modern sophistication. Whether you are here to explore, relax, or connect, our team is dedicated to ensuring your stay is both memorable and meaningful.

Samian RAIS, Hotel Management

Hotel extras

The first and newest premium Accor hotel in Batam with brand new facilities
Prime location near Batam Centre InternationalFerry Terminal to access Singapore and Malaysia
Five minutes away from One Batam Mall
Wellness facilities featuring massage treatments, gym, pool, and spacious kids club
Majestic pillarless ballroom and various meeting rooms to host event for up to 1,200 people

Our accommodation(s)

Room

Superior Room, City View, 1 King Bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room, City View, 2 Single Beds

3 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room, City View, 1 King Bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room, City View, 2 Single Beds

3 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room, City View, 1 King Bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite, City View, 1 King Bed

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Grand Mercure Batam Centre

Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota
29461 BATAM
Indonesia

GPS:1.13419, 104.04442

+62 778 5707500

BATAM CENTRE

Ferries

Access: 1 km / 0.62 mi 14 min walk / 4 min drive

Museum Batam Raja Ali Haji

Museums

One Batam Mall

Shopping centre/mall

Pasir Putih Food Court

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

AMBROSIA ALL DAY DINING

With a diverse menu featuring Indonesian, Western, and Asian dishes, at our vibrant restaurant, every meal is a celebration of culinary artistry. The inviting atmosphere is perfect for casual dining or special occasions.

Meetings & Events

Number of Meeting Room: 18
Surface of the largest room: 460 m² / 4951.394 sq ft
Maximum seats capacity: 520
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 339 reviews

Somen D. Business - 11/29/2025 Confirmed reviews ALL

Food is completely different with our culture.

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location. We understand that our culinary offerings may differ from your cultural preferences, and we value your input as we continue to enhance our menu. Best regards, Grand Mercure Batam Centre

Benjamin P. Business - 11/28/2025 Confirmed reviews ALL

Satisfied but minor details of work table is not convenient wth round table. Below bed and cupboard is dusty

Dear Valued Guest, Thank you for your positive feedback regarding our attentive service staff. We appreciate your comments about the work table design and the cleanliness of certain areas. Your observations are valuable as we continually strive to enhance our guests' experiences. Best regards, Grand Mercure Batam Centre

Cynthia J. K. S. Couples - 11/27/2025 Confirmed reviews ALL

Good service by hotel staff. Room Price was too expensive

Dear Valued Guest, Thank you for your feedback. We are pleased to hear that you appreciated the service provided by our staff. However, we understand your concerns regarding pricing and will take your comments into consideration for future evaluations. Best Regards, Grand Mercure Batam Centre

Afif A. R. Couples - 11/26/2025 Confirmed reviews ALL

Well serviced and mannered by the staff.

Dear Valued Guest, Thank you for your kind words regarding our staff's service and demeanor. We sincerely appreciate your feedback as it motivates us to maintain our standards of excellence. Best regards, Grand Mercure Batam Centre

Kumar S. Friends - 11/26/2025 Confirmed reviews ALL

your front office ACCOR staff was good and handled us extremely well. I think her name was Ms.Melsi (if i am not wrong)

Dear Valued Guest, Thank you for your kind words regarding our front office staff. We are pleased to hear that Ms. Meisya provided you with exceptional service. Your feedback is invaluable in maintaining our high standards. Regards, Grand Mercure Batam Centre

Web-users rating

Other web-users rate our hotel

185 reviews 8.4/10 Location
424 reviews 8.5/10 Room
536 reviews 8.6/10 Service
282 reviews 9.5/10 Vibe
235 reviews 8.8/10 Cleanliness
225 reviews 8.5/10 Breakfast
203 reviews 8.9/10 Food
172 reviews 8.5/10 Comfort

31 reviews 8.4/10 Location
59 reviews 8.1/10 Room
59 reviews 7.2/10 Service
34 reviews 9.4/10 Vibe
32 reviews 8.5/10 Cleanliness
25 reviews 7.9/10 Breakfast
13 reviews 6.4/10 Pool

28 reviews 8.6/10 Location
54 reviews 8.5/10 Room
66 reviews 8.8/10 Service
38 reviews 9.5/10 Vibe
33 reviews 8.3/10 Breakfast
30 reviews 8.7/10 Cleanliness

5 reviews 8.4/10 Location
17 reviews 8.4/10 Room
22 reviews 8.5/10 Service
13 reviews 9.4/10 Vibe
12 reviews 9/10 Cleanliness
9 reviews 8.5/10 Comfort
6 reviews 8.7/10 Breakfast

8 reviews 8.7/10 Location
20 reviews 8.7/10 Room
24 reviews 8.8/10 Service
12 reviews 8.7/10 Breakfast
10 reviews 9.1/10 Vibe
10 reviews 8.9/10 Cleanliness

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All our hotels in Batam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.