Grand Mercure Batam Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 370 reviews

Best price
guarantee
Grand Mercure Batam Centre - Image 1
Grand Mercure Batam Centre - Image 2
Grand Mercure Batam Centre - Image 3
Grand Mercure Batam Centre - Image 4
Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota, 29461 BATAM, Indonesia

Description

Hotel extras

  • The first and newest premium Accor hotel in Batam with brand new facilities

  • Prime location near Batam Centre InternationalFerry Terminal to access Singapore and Malaysia

  • Five minutes away from One Batam Mall

  • Wellness facilities featuring massage treatments, gym, pool, and spacious kids club

  • Majestic pillarless ballroom and various meeting rooms to host event for up to 1,200 people

Our accommodation(s)

Hotel location

Grand Mercure Batam Centre

Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota
29461 BATAM
Indonesia

GPS:1.13419, 104.04442

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

AMBROSIA ALL DAY DINING

With a diverse menu featuring Indonesian, Western, and Asian dishes, at our vibrant restaurant, every meal is a celebration of culinary artistry. The inviting atmosphere is perfect for casual dining or special occasions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  370 reviews

Customer review rating 4.5/5

M. R. M. M. Families - Confirmed reviews ALL

Pleasant reception. Good breakfast buffet.

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed a pleasant reception and our breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you again soon. Best regards, Grand Mercure Batam Centre

Customer review rating 5.0/5

Ash M. Families - Confirmed reviews ALL

I booked this trip for my parents and myself. It was extra special because it was my father’s first time traveling after being in a wheelchair. The team made the entire experience so comfortable for us and ensured that the rooms were well-equipped with wheelchair-friendly facilities. We truly appreciated the care and attention given throughout our stay.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your father had a comfortable experience and that our team provided the necessary support and wheelchair-friendly facilities. It is always our goal to make every guest's stay special, especially during significant moments like this. We look forward to welcoming you and your family back in the future. Best regards, Grand Mercure Batam Centre

Customer review rating 4.5/5

B. B. Families - Confirmed reviews ALL

Fully Satisfied with Hotel Atmosphere with Such A Reasonable Price as for 5 Stars Category

Dear Valued Guest, Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you found our atmosphere pleasant and our pricing reasonable for a five-star experience. We look forward to welcoming you back in December 2025 for your Executive Room stay. Best regards, Grand Mercure Batam Centre

Customer review rating 5.0/5

Edward J. L. Business - Confirmed reviews ALL

well looked after

Dear Valued Guest, Thank you for your kind words regarding our staff. We take pride in providing attentive service to ensure our guests feel well cared for. Your feedback is greatly appreciated and serves as motivation for our team. Best regards, Grand Mercure Batam Centre

Customer review rating 3.5/5

Sundarapandi T. Couples - Confirmed reviews ALL

No face towel and hand towel was provided in the room. The rain shower and very low water pressure. The rest of the room was good.

Dear Valued Guest, Thank you for your feedback. We regret to hear that the absence of face and hand towels and the water pressure in the rain shower did not meet your expectations. Your comments are valuable to us as we continually strive to improve our guest experience. Best regards, Grand Mercure Batam Centre

Other web-users rate our hotel

  • 203 reviews 8.3/10 Location
  • 465 reviews 8.4/10 Room
  • 573 reviews 8.6/10 Service
  • 293 reviews 9.5/10 Vibe
  • 252 reviews 8.5/10 Cleanliness
  • 243 reviews 8.4/10 Breakfast
  • 188 reviews 8.4/10 Comfort
  • 62 reviews 5.9/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Batam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.