Description
Hotel extras
-
The first and newest premium Accor hotel in Batam with brand new facilities
-
Prime location near Batam Centre InternationalFerry Terminal to access Singapore and Malaysia
-
Five minutes away from One Batam Mall
-
Wellness facilities featuring massage treatments, gym, pool, and spacious kids club
-
Majestic pillarless ballroom and various meeting rooms to host event for up to 1,200 people
Our accommodation(s)
Page out of
Room
Superior Room, City View, 1 King Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room, City View, 2 Single Beds
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Deluxe Room, City View, 1 King Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe Room, City View, 2 Single Beds
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Executive Room, City View, 1 King Bed
- 3 pers. max
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Deluxe Suite, City View, 1 King Bed
- 3 pers. max
- 64 m² / 688 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Grand Mercure Batam Centre
Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota
29461 BATAM
Indonesia
GPS:1.13419, 104.04442
Contact email
Access and transport
Page out of
BATAM CENTRE
Ferries
Access: 1 km / 0.62 mi 14 min walk / 4 min drive
Page out of
Museum Batam Raja Ali Haji
Museums
Access: 1.6 km / 0.9 mi 19 min walk / 3 min drive
Page out of
Pasir Putih Food Court
Restaurant and cafe district
Access: 1 km / 0.6 mi 4 min walk / 4 min drive
One Batam Mall
Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
AMBROSIA ALL DAY DINING
With a diverse menu featuring Indonesian, Western, and Asian dishes, at our vibrant restaurant, every meal is a celebration of culinary artistry. The inviting atmosphere is perfect for casual dining or special occasions.
CELESTE TAPAS BAR
Unwind with refreshing beverages and delicious snacks, while soaking up the sun by the pool with a relaxed atmosphere. Perfect for chilling after a day of exploring Batam or to simply indulge in a leisurely afternoon with friends and family.
Breakfast
Start your day with a flavourful journey at our buffet breakfast, offering an enticing selection of Asian and Western dishes. From freshly baked pastries to locally inspired specialties, each bite awakens the senses.
Pool
Immerse yourself in our pool oasis, featuring an adult pool and a kids pool for family fun. Enhance your experience with delightful refreshments from the pool bar, offering locally inspired beverages and light bites to savour under the sun.
Fitness center
Stay energized at our gym, conveniently located on the 3rd floor alongside the pool, kids' club, and spa. Equipped with a range of modern fitness machines, it offers the perfect space with a dynamic and revitalizing environment.
Spa
Take on a journey of rejuvenation at Annathaya Spa and Wellness. With four treatment rooms, the spa offers an array of therapies, including traditional massages, therapeutic treatments, and body rituals, each thoughtfully designed to awaken the senses.
Meetings & Events
- Number of Meeting Room
- 18
- Surface of the largest room
- 460 m² / 4951.394 sq ft
- Maximum seats capacity
- 520
- Maximum capacity for banquets
- 240
Weddings
Non contractual photo
Celebrate your special day in the Rarantira Grand Ballroom, accommodating up to 1,200 guests. Our tailored wedding packages offer a variety of dining styles and international cuisine, ensuring a memorable experience that reflects your unique vision.
Our guest reviews
ALL Rating
Customer review rating 3.5/5
Desmond O. Couples - Confirmed reviews ALL
Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Grand Mercure Batam Centre. We are pleased to learn that you enjoyed our strategic location near the ferry terminal, our newly built facilities, in-house decoration, and the comfort of the room. It is also encouraging to know that your booking experience through the ALL Accor App was smooth and satisfactory. However, we sincerely apologize for the inconvenience you experienced regarding the room make-up service and the delay in delivering additional amenities. This is certainly not the level of service we aim to provide, especially for our valued ALL Gold members. The lack of clear communication on housekeeping timing and the missed follow-up after your calls are matters we take seriously. Please rest assured that your feedback has been shared with our Housekeeping and Front Office teams for immediate review and corrective action, particularly in improving service coordination, response time, and communication with guests. We truly appreciate your constructive comments, as they help us improve our services. We hope to have the opportunity to welcome you back and provide you with a smoother, more comfortable experience that better reflects the standards of Grand Mercure. Warm regards, Grand Mercure Batam Centre
Customer review rating 4.5/5
Le X. K. W. Couples - Confirmed reviews ALL
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff and comfortable accommodations. Your compliments motivate us to continue providing excellent service. Goodbye and best regards, Grand Mercure Batam Centre
Customer review rating 4.0/5
Chee K. L. Couples - Confirmed reviews ALL
Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Grand Mercure Batam Centre. We are pleased to know that our location suited your short getaway and that the hotel served as an ideal choice for a brief vacation without traveling too far. It is always encouraging to hear when our guests find comfort and convenience during their stay. That said, we sincerely regret to learn that the service level did not fully meet your expectations. Please accept our apologies for any shortcomings you experienced. Your feedback is very important to us, and we have shared your comments with the relevant teams to review our service standards and reinforce training, ensuring a more consistent and attentive experience for our guests. We truly appreciate your constructive comments, as they help us improve and grow. We hope to have the opportunity to welcome you back in the future and provide you with a stay that fully reflects the quality and service standards of Grand Mercure. Warm regards, Grand Mercure Batam Centre
Customer review rating 2.5/5
Iris L. Families - Confirmed reviews ALL
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We regret to hear about the issues you faced with water pressure and hot water consistency. Your comments are valuable, and we will take them into consideration as we strive to enhance our guests' experiences. Best regards, Grand Mercure Batam Centre
Customer review rating 3.5/5
Berlin B. Families - Confirmed reviews ALL
Dear Valued Guest, Thank you for taking the time to share your experience following your recent stay at Grand Mercure Batam Centre. We truly appreciate your honest feedback, as it helps us identify areas where we can continue to improve. We are glad to know that you found the room clean. However, we sincerely regret the inconvenience caused by the toilet flush not functioning properly. Please accept our apologies, as this is certainly not the level of comfort we aim to provide, and the matter has been shared with our engineering team for immediate review. We also acknowledge your comments regarding the breakfast experience, particularly at the cooking stations, as well as the responsiveness and readiness of our staff. As a newly opened hotel, we are continuously strengthening training and operational procedures to ensure a smoother and more attentive service experience for our guests. Your feedback regarding the swimming pool ambience, including the absence of background music, is well noted and will be taken into consideration as we enhance the overall guest atmosphere. Thank you once again for sharing your constructive feedback. We truly value your input and hope you will allow us another opportunity in the future to welcome you back with a more refined and improved experience. Warm regards, Grand Mercure Batam Centre
Our other establishments nearby
Page out of
ibis Styles Batam Nagoya 4 stars
At 3.355 km
Grand Mercure Singapore Roxy 4 stars
Customer review rating (ALL Rating)
4.5/5
(5099 reviews)
At 24.444 km
ibis budget Singapore Joo Chiat 2 stars
Customer review rating (ALL Rating)
4.7/5
(7 reviews)
At 25.38 km
ibis budget Singapore Crystal 2 stars
Customer review rating (ALL Rating)
4.8/5
(53 reviews)
At 26.812 km
ibis budget Singapore Ruby 2 stars
At 26.879 km
ibis budget Singapore Pearl 2 stars
At 26.991 km
Sofitel Singapore Sentosa 5 stars
Customer review rating (ALL Rating)
4.0/5
(2887 reviews)
At 27.079 km
ibis budget Singapore Ametrine 2 stars
At 27.095 km