Mercure Geneva Airport

Customer review rating (ALL Rating) 4.4/5 1,264 reviews

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Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,264 reviews

Customer review rating 2.0/5

Marta P. C. Business - Confirmed reviews ALL

The room and bed is fine, however, a couple of basic things to note: - the water pressure on the 4th floor is unacceptable, it takes ages to wash your hair - hairdryer broken, started emitting a weird burnt smell when switched on - why aren't appliances checked properly by housekeeping? Had to request a new one in the morning rush with wet hair, which wouldn't be a problem, but... see next point: - TWO pieces of towels only, one "body towel" which is barely large enough to cover your head / hair and ONE piece of small towel for face and hands??? So standing there with wet hair, had to fully dress up to open the door to housekeeping due to the broken hairdryer (of course, no bathrobe provided either) - Water should be complimentary and refreshed every day, had to keep refilling the single bottle provided each day and night IN THE SHOWER as bottle didn't fit under the tap - Cafetiere is less than basic: two regular coffees, one decaf, two sachets of tea and two sugar and sweetener each day - no creamer at all. Would have expected at least a Nespresso machine with a selection for proper coffee, not crappy instant coffee for a hotel of this nature - requested firmer pillows 3x times, as I have a back problem, was given a single memory foam pillow so ended up sleeping with one of the duvets rolled up for 4 nights. - was turned away from buffet dinner as we did not book specifically, the manager was SUPER rude and aggressive. If it hadn't been a mandated hotel by the company, I would have stayed elsewhere.

Customer review rating 4.5/5

Anoop J. Business - Confirmed reviews ALL

I had a good experience of staying at Mercury for a night. The rooms are quite spacious and comfortable. Breakfast was very good and had decent options of vegetarians. The hotel is well maintained and clean and very convenient airport. Pick up and drop.

Dear Anoop J., We very much appreciate your comments regarding your stay at the Mercure Geneva Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathilde

Customer review rating 2.0/5

Adam L. Solo - Confirmed reviews ALL

the room is new and comfortable, but I was surprised to not have access to a gym, the restaurant was serving cold sandwiches or frozen pizzas. is it the new mercure standards?

Dear Mr L., Thank you for taking the time to share your feedback. We would like to clarify that the gym is located in the same building as the hotel but is not owned or managed by the hotel and operates independently. However, our guests can access it for a daily fee of CHF 15. We also sincerely apologize for any inconvenience experienced with the restaurant service. A large dance event was taking place at the hotel over the weekend, which led us to offer a reduced menu on an exceptional basis. We hope to have the opportunity to welcome you again under better circumstances and remain at your disposal for any further information. Best regards Mathilde Assistant Front Office Manager

Customer review rating 3.5/5

Joyce Y. Business - Confirmed reviews ALL

Overall good stat, basic but clean and practical. Would have great if supplies like water, toothpaste can be replenished

Dear Joyce, Thank you for your feedback and for sharing your experience. We’re pleased to hear that you found your stay overall good, clean, and practical. Regarding amenities such as water, toothpaste, and other comfort supplies, please note that these items can be replenished upon request at the reception. Our team is always happy to assist to ensure your comfort. Thank you again for your comments, and we hope to welcome you back soon for an even better stay. Ivan - Front Office Manager

Customer review rating 4.5/5

Srinivasan K. C. Business - Confirmed reviews ALL

simple and clean which is nice

Dear Srinivasan K. C., Thank you for your positive feedback. We are pleased to hear that you appreciated our convenient location and the cleanliness of our hotel. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Mercure Geneva Airport

Other web-users rate our hotel

  • 593 reviews 8.6/10 Location
  • 769 reviews 7.5/10 Room
  • 779 reviews 7.9/10 Service
  • 12 reviews 8.1/10 WiFi
  • 326 reviews 7.9/10 Cleanliness
  • 248 reviews 8.2/10 Breakfast
  • 219 reviews 5.8/10 Food
  • 22 reviews 3.8/10 Wellness Area

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