greet Berlin Alexanderplatz

Customer review rating (ALL Rating) 4.1/5 374 reviews

greet Berlin Alexanderplatz - Image 1
greet Berlin Alexanderplatz - Image 2
greet Berlin Alexanderplatz - Image 3
greet Berlin Alexanderplatz - Image 4

Description

Hotel extras

  • Optimal downtown location on Berlin's Alexanderplatz

  • WiFi use throughout the hotel included

  • Modern rooms with sustainable furnishings

  • Open lobby with breakfast area, lounge and business area

  • 24/7 mini market in the lobby with local snacks and drinks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

greet Berlin Alexanderplatz

BERNHARD WEISS STRASSE 8
10178 BERLIN
Germany

GPS:52.523718, 13.416174

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  374 reviews

TripAdvisor Rating  4.0/5  1,435 reviews

Great location but major problems too

Customer review rating 2.0/5

Arthur R. Solo - Confirmed reviews ALL

My room basically worked; however, the TV did not work during the entire 5 days I stayed there. Yes, they did offer to move me to another room but I had totally unpacked. Also, I had to get a new key card 3 times! Very frustrating. Breakfast was good. Staff was excellent, especially Yasmine. The location near Alexanderplatz was the best feature without a doubt. After my wallet was stolen and I had no cash, one front desk person would not let me put an evening cup of coffee on the room tab!

Dear Arthur, Thank you for sharing your review. We are delighted to hear that you appreciated our excellent location near Alexanderplatz and the friendly service provided by our staff, especially Yasmine. It's great to know that you enjoyed our breakfast as well. However, we apologize for the inconvenience you faced with the TV and key card issues during your stay. We understand how frustrating this can be and assure you that we will address these concerns to prevent similar situations in the future. Regarding the soap dispensers, we have implemented them as part of our sustainability efforts to reduce single-use plastic items. We appreciate your feedback on this matter and will take it into consideration for future improvements. As for the breakfast options, we will keep your suggestions in mind to enhance our offerings. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Your team from greet Berlin Alexanderplatz

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Room was clean and a nice size. However window had notice on it to say it was defective and not to touch it. It was letting a draft in which left us very cold and night and a lot of noise from the nightclub across the road who had very loud music from 10pm to 8am so not a great sleep.

Dear Emma, Thank you for taking the time to share your feedback with us. We are glad to hear that you found the room clean and of a nice size. Our team works hard to maintain a high standard of cleanliness and comfort for our guests. We apologize for the inconvenience caused by the defective window and the noise from the nightclub across the road. We understand how important a good night's sleep is for our guests, and our rooms are equipped with double-glazed windows to minimize noise. We appreciate your loyalty as an ALL – Accor Live Limitless member and are happy to know that you enjoy booking with Accor hotels. Your feedback is valuable to us, and we will use it to improve our services and guest experience. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Your team from greet Berlin Alexanderplatz

Location was great

Customer review rating 4.0/5

Weronika Couples - Confirmed reviews ALL

The room was big and very clean. Reception was nice and helpful. There were loud noises in the morning tho, from rearranging furniture upstairs. The noises woke us up

Dear Weronika, Thank you for taking the time to share this feedback. We are delighted to hear that you appreciated our great location and found our rooms to be spacious and clean. Our staff takes pride in providing excellent service, and we are glad that our reception team was helpful during your stay. However, we apologize for the disturbance caused by the noise in the morning. We understand how important a good night's sleep is for our guests and will look into this matter to ensure a more comfortable experience for future stays. We appreciate your feedback as it helps us improve our services. We hope to welcome you back. Best wishes, Your team from greet Berlin Alexanderplatz

Great stay

Customer review rating 4.5/5

Mathijs Friends - Confirmed reviews ALL

Nice hotel. Good breakfast

Dear Mathijs, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your stay and appreciated our good breakfast. Our varied breakfast buffet is designed to provide a great start to your day while exploring the vibrant city of Berlin. It's wonderful to know that you found our location convenient, as we are indeed situated in the heart of the city, close to many attractions and public transport options. We apologize for not offering you a welcome drink during your stay. As a valued Gold member of our ALL – Accor Live Limitless loyalty programme, you should have received this benefit. We will address this issue with our team to ensure it doesn't happen again in the future. Thank you for your understanding. We hope to welcome you back. Best wishes, Your team from greet Berlin Alexanderplatz

Good location, but poor WiFi signal

Customer review rating 2.5/5

Joe 5. Solo - Confirmed reviews ALL

Due to room location I had almost nothing to connect to WiFi.

Dear Guest, Thank you very much for your review of your recent stay. We are glad to hear that you appreciated our convenient location near Alexanderplatz and the numerous attractions in the area. However, we regret to learn about the poor WiFi connection you experienced during your stay. We understand how important a reliable internet connection is for our guests, and we will look into this issue to ensure better connectivity in the future. We also noticed that you mentioned not being offered a welcome drink. As a Silver member of our ALL – Accor Live Limitless loyalty programme, you are entitled to a welcome drink, and we apologize for this oversight. We will remind our team to ensure that our valued members receive the benefits they deserve. We hope to welcome you back. Best wishes, Your team from greet Berlin Alexanderplatz

In partnership with TripAdvisor

Other web-users rate our hotel

  • 549 reviews 9.2/10 Location
  • 633 reviews 5.4/10 Room
  • 466 reviews 8.2/10 Service
  • 18 reviews 6.5/10 WiFi
  • 326 reviews 8.2/10 Breakfast
  • 243 reviews 7.3/10 Cleanliness
  • 109 reviews 2.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Berlin