Mercure Perth On Hay 4 stars

Customer review rating (ALL Rating) 3.7/5 1,359 reviews

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Description

Hotel extras

  • Ideal central location with Perth's major sites on your doorstep

  • Buzzing outdoor terrace for cocktails and snacks in the sun

  • Mercure Hotel signature details in every room and public area

  • Popular on-site restaurant and flexible meeting rooms

  • Convenient express self-check-in and check-out kiosks

Our accommodation(s)

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Room 1

Hotel location

Mercure Perth On Hay

417 Hay Street
6000 PERTH
Australia

GPS:-31.95662, 115.86551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOP & HUDDLE

Smoked meats prepared with spice and soul are the signatures of Hop & Huddle, a popular Mercure Hotel restaurant in Perth CBD. Book a table for two or treat the tribe to insta-worthy shakes and smoothies, schnitzels and melt-in-your-mouth ribs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,359 reviews

Customer review rating 2.0/5

Russell G. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Chong S. L. Couples - Confirmed reviews ALL

Dear Chong S. L., Thank you for taking the time to share your experience. I am delighted to hear that you enjoyed a smooth arrival and departure process during your stay with us. Thank you also for your kind recognition of Paarth. We are pleased that he was able to assist you with your duplicate booking and help find a suitable resolution. I will be sure to pass along your appreciation, as I know he will be delighted to hear that his assistance made a positive difference to your stay. We truly appreciate your feedback and look forward to welcoming you back again in the future. Kind regards, Stephanie Netto General Manager

Customer review rating 2.0/5

Linton B. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Irene M. Couples - Confirmed reviews ALL

Dear Irene, We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. I am pleased to hear you enjoyed our convenient location and that James was able to assist you with securing a parking space. I will be sure to pass on your kind recognition to him. I am sorry to learn that aspects of your room experience were less than ideal. We appreciate you bringing the leaking shower head, missing tea bags, and absence of a sink plug to our attention. While these may seem like small details, we understand how they can impact the overall comfort and convenience of your stay. Your comments have been shared with the housekeeping and maintenance teams for review, as we are always looking for ways to improve the guest’s experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Kind regards, Stephanie Netto General Manager

Customer review rating 5.0/5

Choon H. W. Business - Confirmed reviews ALL

Dear Choon H. W., We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. We are delighted to hear that you enjoyed our convenient location and found it easy to get around Perth using the cat service right outside the hotel. Having easy access to public transport and Perth City Station is certainly a great advantage for our guests exploring the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Stephanie Netto General Manager

Other web-users rate our hotel

  • 717 reviews 8.6/10 Location
  • 1,110 reviews 5.2/10 Room
  • 879 reviews 7.1/10 Service
  • 15 reviews 7.4/10 WiFi
  • 472 reviews 4.5/10 Cleanliness
  • 292 reviews 5.8/10 Breakfast
  • 279 reviews 3.4/10 Vibe
  • 197 reviews 3.4/10 Amenities

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