Swissôtel Wellness Resort Alatau Almaty 5 stars

TripAdvisor rating 4.5/5 34 reviews

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.


  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.


ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A

GPS:43.19633, 76.81227

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  34 reviews

My favorite hotel in Almaty

TripAdvisor rating 5.0/5

Jonathan M TripAdvisor review

Excellent newest and famous hotel in Almaty. All season I have been there, area is clean, air also clean and freshness, on territory big coniferous trees, also have open pool. Hotel staff very kind, feel like at home ) Every time when I arrive to Almaty, I stay at this hotel

Dear D8256RGjonathanm, Warm greetings from Swissôtel Wellness Resort Alatau Almaty. Thank You for choosing our hotel and for sharing your impressions of our hotel with us. We really appreciate Your loyalty to our hotel. We are always happy to welcome You to Swissotel Wellness Resort Alatau Almaty and hope Your next stay will also be at the highest level. With best wishes, Department for interaction with guests.

The best hotel

TripAdvisor rating 5.0/5

Balnur Y TripAdvisor review

We were in the Swissotel during the Christmas. It was perfect stay with our friends. The great hotel, beautiful nature, unique service, tasty food. We will come again for sure. Thank for the staff for good service

Dear Balnury2023, we really thank You for sharing this review about Your recent stay at Swissotel Wellness Resort Alatau Almaty. We are very glad that You enjoyed your stay. The whole team works very hard to provide a high standard of service and a warm, memorable experience. We will share Your comments with our employees. Thank You again for this touching feedback about your stay with us, we look forward to Your next visit. Sincerely, the Guest Relations Department.

Best hotel in Almaty.

TripAdvisor rating 5.0/5

A5019SKkamilas Friends getaway - TripAdvisor review

One of the best hotel in Almaty. Beautiful nature and territory. Fresh air. Service is at the highest level. Very cosy and beautiful spa zone. Nice restaurants. I would definitely will come back very soon.

Dear A5019SKkamilas, we are very glad that You had a good holiday at our hotel. We are grateful for Your feedback. This is very important for us. We are very happy to please You as your words are motivation for us! We look forward to seeing You in our cozy Swissotel Wellness Resort Alatau Almaty! We hope Your next vacation will be unforgettable. Sincerely, the Guest Relations Department.

The perfect choice - way to go guest relations!

TripAdvisor rating 5.0/5

Roxes B TripAdvisor review

Excellent customer service from guest relations dept, specially from Anel Italiyeva and Kamila, who went above and beyond to meet our needs. We were expecting less, but Anel managed to inspire us for good, so now we not only gonna stay there again but highly recommend that hotel to become one of your perfect choice. Not even mentioning amenities and location in general, cuz it’s just immaculate. Thank you Anel, thank you Kamila you are doing a fantastic job. I hope your management will recognize that in a best way possible to you.

Dear roxesb, thank You for your review! We are glad that You liked the hotel. Your feedback is very important for us. We are happy that You were satisfied and highly appreciated the service of our hotel. Your thanks to the staff of the GR department will be passed on. Looking forward to Your next visit to Swissôtel Wellness Resort Alatau Almaty. Sincerely, the Guest Relations Department!

Warm stay at my birthday

TripAdvisor rating 5.0/5

aigerim s TripAdvisor review

Staff was very friendly and attentive. It was my birthday and I really felt I was a special on that day- had a birthday cake, warm congratulations everywhere (SPA, main restaurant) and upgrade of my room! The nature outside, general ambience, breakfast are the best in Almaty! Special thanks for Zarina and Nazym for organisation of a such welcoming! I would definitely recommend this place and hope will stay here more and more!

Dear 436aigerims, thank you for sharing with us impressions regarding your stay at Swissotel Wellness Resort Alatau Almaty. We are pleased to know that you love our staff service and kitchen, also you find our facilities and surrounding nature to be awesome. Special thanks will be definitely delivered to our managers Zarina and Nazym. We would be happy to welcome you again at our property. Best regards, Guest Relations Department.

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Other web-users rate our hotel

  • 100 reviews 7.3/10 Location
  • 191 reviews 7.3/10 Room
  • 198 reviews 7/10 Service
  • 121 reviews 9.2/10 Amenities
  • 92 reviews 8.8/10 Wellness Area
  • 84 reviews 6.1/10 Food
  • 78 reviews 8.7/10 Breakfast
  • 68 reviews 7.9/10 Cleanliness

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