Swissôtel Wellness Resort Alatau Almaty 5 stars

Customer review rating (ALL Rating) 4.5/5 240 reviews

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Swissôtel Wellness Resort Alatau Almaty - Image 1
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Swissôtel Wellness Resort Alatau Almaty - Image 4
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, Kazakhstan

Description

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Our accommodation(s)

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  240 reviews

Customer review rating 5.0/5

Josua C. Families - Confirmed reviews ALL

best place and taking care the guests really best

Dear Josua C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you consider us the best hotel in Almaty and appreciate our commitment to guest care. Your feedback is invaluable to us. Best regards, Swissôtel Wellness Resort Alatau Almaty

Customer review rating 2.0/5

Uday S. Families - Confirmed reviews ALL

We were in Almaty for a family vacation for a week during the christmas holidays. We stayed in Intercontinental and then moved to Swissotel. The first thought in our mind was why did we even stayed at Intercontinental and did not come to such a beautiful property earlier... the property is beautiful and unparallel... However, the staff interactions and poor hospitality took away that belief within hours of check in. Despite having such a beautiful resort property, it lacks the warmth and courteous staff which made us finally thank God that we did not stay in Swissotel for the full vacation..

Customer review rating 5.0/5

Hozefa P. Families - Confirmed reviews ALL

Enjoyed a lot. Excellent food and one of best resorts. Very helpful and supportive staff.

Dear Hozefa P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent food and found our staff to be supportive. It is always our goal to provide an unforgettable experience to our guests. Goodbye and best wishes, Swissôtel Wellness Resort Alatau Almaty.

Customer review rating 4.5/5

Debashish R. Families - Confirmed reviews ALL

A relaxing and well-organized stay marked by excellent hospitality, comfort, and thoughtful service throughout our visit.

Dear Debashish R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort, service, and family-friendly atmosphere at our hotel. Your positive feedback motivates our team to continue providing exceptional experiences for our guests. Best regards, Swissôtel Wellness Resort Alatau Almaty

Customer review rating 4.5/5

Vladimir V. Families - Confirmed reviews ALL

Nice short break from work. Good quality facilities, knowledgeable staff, especially Nataly.

Dear Vladimir V., Thank you for your kind feedback. We are delighted to hear that you enjoyed your relaxing break and appreciated our facilities and staff, particularly Nataly. Your satisfaction is our priority, and we look forward to welcoming you back for another rejuvenating experience. Best regards, Swissôtel Wellness Resort Alatau Almaty

Other web-users rate our hotel

  • 256 reviews 7.5/10 Location
  • 516 reviews 7.7/10 Room
  • 633 reviews 8/10 Service
  • 378 reviews 9.1/10 Amenities
  • 298 reviews 7.3/10 Food
  • 196 reviews 9.1/10 Wellness Area
  • 187 reviews 8.9/10 Breakfast
  • 179 reviews 9/10 Vibe

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