Description
Hotel extras
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
Our accommodation(s)
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Room
Classic Room Mountain View with 1 King size bed
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view or Garden View
Room
Classic Room Mountain View with twin beds
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Twin bed(s)
- Views: Mountain view
Room
Classic Room Panoramic Mountain View with 1 King size bed
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Room
Classic Room Panoramic Mountain View with twin beds
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Twin bed(s)
- Views: Panorama view
Room
Deluxe Room Mountain View with 1 king size bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view
Room
Deluxe Room Mountain View with twin beds
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 2 x Twin bed(s)
- Views: Mountain view
Room
Deluxe Room Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Room
Deluxe Room Panoramic Mountain View with twin beds
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 2 x Twin bed(s)
- Views: Panorama view
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Suite
Deluxe Suite with 1 king size bed
- 3 pers. max
- 63 m² / 678 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Grand Deluxe Suite with 1 king size bed and a sofa
- 3 pers. max
- 95 m² / 1022 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Executive Junior Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 66 m² / 710 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 110 m² / 1184 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Grand Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 150 m² / 1614 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Presidential Suite with 1 king size bed
- 3 pers. max
- 370 m² / 3982 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Hotel location
Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan
GPS:43.19633, 76.81227
Contact email
Access and transport
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ALMATY 1
Railway station
Access: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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Shuttle
Additional charge
Shuttle on call
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
Wood/forest
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Moxie bar
Bar
The Quarter
Restaurant and cafe district
Cafe Swiss
Bar
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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THE QUARTER
A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples
Café Swiss
A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.
POOL BAR
Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.
Breakfast
2 pools
Fitness center
Spa
Meetings & Events
- Number of Meeting Room
- 7
- Surface of the largest room
- 768 m² / 8266 sq ft
- Maximum seats capacity
- 350
- Maximum capacity for banquets
- 300
Our guest reviews
ALL Rating
Total Relaxation
TripAdvisor rating 5.0/5
bulent-cin TripAdvisor review
Dear Mr.Bulent, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the breathtaking mountain and forest views, as well as the variety of cuisines we offer. Creating a warm and friendly atmosphere where our guests can truly relax is one of our top priorities, and we’re delighted that you experienced it during your stay. We’re especially glad you appreciated our indoor pool, spa services, and the expertise of our therapists. It’s great to know that our team’s smiling faces and service made your visit even more special. We look forward to welcoming you back to our relaxing retreat soon! Best regards, Guest Relations Department
Excellent customer service.
Customer review rating 4.5/5
Gillian H. Couples - Confirmed reviews ALL
Dear Gillian H., We very much appreciate your comments regarding your stay at the Swissôtel Wellness Resort Alatau Almaty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Department
Wellness and Amazing
TripAdvisor rating 5.0/5
NorthStar05823519981 Solo travel - TripAdvisor review
Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for your glowing review! We’re thrilled to hear that your experience, from arrival to departure, was truly amazing. It’s wonderful to know that you felt warmly welcomed and appreciated the care and attention from our team. Creating a home-like atmosphere for our guests is one of our top priorities. We’re also delighted that you enjoyed your evenings at the Moxie Bar, finding it the perfect place to unwind with its wide selection of drinks. We’re equally pleased that our spa and wellness facilities contributed to making your stay special. Offering a variety of options for relaxation and rejuvenation is something we take great pride in, and we’re glad you had such a positive experience. Thank you once again for your kind words. We look forward to welcoming you back for another exceptional visit! Best regards, Guest Relations Department
It was amazing.
TripAdvisor rating 5.0/5
Aigerim D TripAdvisor review
Dear Mrs.Aigerim, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We're thrilled to hear that you had such an amazing experience and enjoyed your mini vacation with us. It's great to know that you found the beds comfortable, appreciated the service and food, and had a relaxing time at our spa. We're especially happy that you had a chance to enjoy the hotel's beautiful surroundings and connect with nature. Your kind recommendation means a lot to us, and we sincerely hope to welcome you back for a longer stay in the future. Warm regards, Guest Relations Department
horrible
Customer review rating 0.5/5
Sanjay S. Families - Confirmed reviews ALL
Dear Devendra A., Thank you for taking the time to tell us about your experience at the Swissôtel Wellness Resort Alatau Almaty. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Department
In partnership with TripAdvisor
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