Swissôtel Wellness Resort Alatau Almaty 5 stars

Name: New hotel in Almaty, Kazakhstan, with innovative health center Swissôtel Wellness Resort - ALL
Address: Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, ALMATY, A32BOF2, KZ
Telephone: +77273910101
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 345 reviews

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Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, Kazakhstan

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Swissôtel Wellness Resort Alatau Almaty

Located in a forest area in the outskirts of Almaty, Kazakhstan, Swissotel Wellness Resort Alatau Almaty invites for a laid-back leisure, preventive healthcare, SPA and sport activities. The hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool. Stay in good shape even away from home at a basketball ground, tennis court and gym.

On business trips, you may take advantage of well-equipped conference halls, whereas for weddings and celebrations the hotel has a large ballroom and outdoor event space. The variety of dishes in restaurants will suit the most sophisticated taste. Swissôtel Wellness Resort Alatau, Almaty warmly welcomes you. Here, we blend a unique living experience with delightful activities and refined taste. Indulge in luxury and make lasting memories.
Özgür Çelik General Manager

Hotel extras

LOCATION. At the heart of everything you need.
PÜROVEL SPA & SPORT. Take time for yourself.
RESTAURANTS & BARS.
CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
GUEST ROOMS.

Our accommodation(s)

Room

Classic Room Mountain View with 1 King size bed

2 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Mountain view

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Room

Classic Room Mountain View with twin beds

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Twin bed(s)
Views: Mountain view

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Room

Classic Room Panoramic Mountain View with 1 King size bed

2 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Room

Classic Room Panoramic Mountain View with twin beds

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Twin bed(s)
Views: Panorama view

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Room

Deluxe Room Mountain View with 1 king size bed

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Deluxe Room Mountain View with twin beds

3 pers. max
50 m² / 538 sq ft

Bedding 2 x Twin bed(s)
Views: Mountain view

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Room

Deluxe Room Panoramic Mountain View with 1 king size bed

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Room

Deluxe Room Panoramic Mountain View with twin beds

3 pers. max
50 m² / 538 sq ft

Bedding 2 x Twin bed(s)
Views: Panorama view

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Suite

Deluxe Suite with 1 king size bed

3 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s)
Views: Park view

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Suite

Grand Deluxe Suite with 1 king size bed and a sofa

3 pers. max
95 m² / 1022 sq ft

Bedding 1 x King size bed(s)
Views: Park view

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Suite

Executive Junior Suite Panoramic Mountain View with 1 king size bed

3 pers. max
66 m² / 710 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

Executive Suite Panoramic Mountain View with 1 king size bed

3 pers. max
110 m² / 1184 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

Executive Grand Suite Panoramic Mountain View with 1 king size bed

3 pers. max
150 m² / 1614 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

Presidential Suite with 1 king size bed

3 pers. max
370 m² / 3982 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

+7 727 391 0101

ALMATY 1

Railway station

Access: 23 km / 14.29 mi 5 hrs walk / 30 min drive

Shuttle

Additional charge

Shuttle on call

Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty

Wood/forest

Moxie bar

Bar

The Quarter

Restaurant and cafe district

Cafe Swiss

Bar

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE QUARTER

A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.

Wellness Restaurant

Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food

Astau Restaurant

Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.

Phoenix Restaurant

Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.

MOXIE BAR

Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples

CAFE SWISS

A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.

POOL BAR

Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 768 m² / 8266 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 300

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 345 reviews

Khadija I. Couples - 7/28/2026 Confirmed reviews ALL

Dear Khadija I., Thank you for your kind words about our hotel, the service, and the beautiful natural surroundings. We are delighted to hear that you had an amazing experience during your stay. Your feedback is greatly appreciated. Best regards, Swissôtel Wellness Resort Alatau Almaty

Achal B. Friends - 7/24/2026 Confirmed reviews ALL

Dear Achal B., Thank you for your feedback regarding your recent stay. We appreciate your comments about our grounds and dining experiences. We acknowledge your concerns about the room size and the breakfast service, and we will take your observations into account for future improvements. Best regards, Swissôtel Wellness Resort Alatau Almaty

Suryaditya B. Couples - 7/24/2026 Confirmed reviews ALL

The resort is primarily built for winter and cold temperatures as their air-conditioners are prepared for summers.. We had a pleasant stay and loved the temperature controlled pool.. The spa was fantastic… Great place to walk around the property or take a cycle go around. The only thing they should work on is upgrading their air- conditioning system for the summers.. Our room was a bit hot and was not very comfortable

Dear Suryaditya B., Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are pleased to hear that you enjoyed the temperature-controlled pool, spa services, and the beautiful surroundings of our property. We appreciate your comments regarding the air-conditioning system. Your observations are invaluable as we continuously strive to enhance our guests' experiences. We will certainly take your input into consideration for future improvements. Thank you once again for your insights. We hope to welcome you back to Swissôtel Wellness Resort Alatau Almaty in the future. Best regards, Swissôtel Wellness Resort Alatau Almaty

Bo M. Families - 7/24/2026 Confirmed reviews ALL

Dear Bo M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our surroundings beautiful, enjoyed the comfort of our facilities, and appreciated our friendly staff. It is our pleasure to provide a relaxing experience for our guests. Goodbye and best regards, Swissôtel Wellness Resort Alatau Almaty

Rawan A. Families - 7/17/2026 Confirmed reviews ALL

Dear Rawan A., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that our service exceeded your expectations and that our reception team made a positive impression. Your kind words will be shared with Aigerim, Natali, and Shugla. Best regards, Swissôtel Wellness Resort Alatau Almaty

Web-users rating

Other web-users rate our hotel

263 reviews 7.7/10 Location
558 reviews 7.9/10 Room
747 reviews 8.6/10 Service
404 reviews 9.1/10 Amenities
339 reviews 8/10 Food
224 reviews 9.1/10 Wellness Area
217 reviews 9.3/10 Vibe
208 reviews 8.7/10 Breakfast

12 reviews 8.2/10 Location
31 reviews 6.2/10 Room
49 reviews 8.7/10 Service
22 reviews 8.8/10 Amenities
20 reviews 8/10 Food
11 reviews 9/10 Wellness Area
9 reviews 9.1/10 Vibe
9 reviews 8.6/10 Breakfast

9 reviews 7.5/10 Location
19 reviews 6.7/10 Room
27 reviews 8.2/10 Service
13 reviews 7.7/10 Food
11 reviews 8.8/10 Amenities
9 reviews 8.6/10 Vibe
7 reviews 8.6/10 Breakfast

7 reviews 8/10 Location
10 reviews 7.4/10 Room
16 reviews 9/10 Service
9 reviews 8.4/10 Food
5 reviews 9.2/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Swissôtel Wellness Resort Alatau Almaty, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Swissôtel Wellness Resort Alatau Almaty regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.