Swissôtel Wellness Resort Alatau Almaty 5 stars

Customer review rating (ALL Rating) 4.5/5 126 reviews

Swissôtel Wellness Resort Alatau Almaty - Image 1
Swissôtel Wellness Resort Alatau Almaty - Image 2
Swissôtel Wellness Resort Alatau Almaty - Image 3
Swissôtel Wellness Resort Alatau Almaty - Image 4

Description

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Our accommodation(s)

Book this hotel

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  126 reviews

TripAdvisor Rating  4.2/5  108 reviews

Swimming pool chaos

TripAdvisor rating 2.0/5

Seqy S TripAdvisor review

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience was disrupted by noise from the swimming pool area. Ensuring a comfortable and restful stay for our guests is very important to us, and we regret that we fell short in this instance. To further investigate this matter and take the necessary actions, we kindly ask you to provide your booking name and stay dates. You may reach us directly at +7 701 346 0228, and our team will be happy to assist you. We appreciate your time and hope to have the opportunity to welcome you back for a much-improved stay. Best regards, Guest Relations Department

Great place to stay

TripAdvisor rating 5.0/5

Akmaral011 Families - TripAdvisor review

Dear Ms.Akmaral, Thank you for taking the time to share your experience. We are so pleased to hear that you had a wonderful stay and enjoyed the comfort and service provided by our team. It’s always our goal to ensure every guest has a memorable experience, and we’re grateful for your kind words. We look forward to welcoming you back in the future and will do our best to make your next visit just as enjoyable. Best regards, Guest Relations Department

Amazing service and facilities

Customer review rating 5.0/5

Diana K. Friends - Confirmed reviews ALL

Dear Mrs.Diana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Department

Customer review rating 4.5/5

Mohamed Families - Confirmed reviews ALL

Dear Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Department

Всё было замечательно! Отличный сервис, внимательные сотрудники, администратор ресторана Анель молодец всегда помогала, подсказы

TripAdvisor rating 5.0/5

rasul y Families - TripAdvisor review

Уважаемый г-н Расул, Благодарим вас за тёплый отзыв! Нам очень приятно знать, что ваше пребывание в отеле оставило только положительные впечатления, а сервис и внимание нашей команды сделали ваш отдых комфортным. Рады, что праздничный ужин был вкусным и запоминающимся. Будем счастливы снова видеть вас в нашем отеле! С наилучшими пожеланиями, Отдел по работе с гостями

In partnership with TripAdvisor

Other web-users rate our hotel

  • 290 reviews 7.2/10 Location
  • 544 reviews 7.7/10 Room
  • 659 reviews 7.9/10 Service
  • 5 reviews 5.6/10 WiFi
  • 409 reviews 9.2/10 Amenities
  • 283 reviews 7.7/10 Food
  • 257 reviews 9.1/10 Wellness Area
  • 207 reviews 8.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Almaty