Swissôtel Wellness Resort Alatau Almaty 5 stars

Customer review rating (ALL Rating) 4.5/5 141 reviews

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Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, Kazakhstan

Description

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Our accommodation(s)

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  141 reviews

TripAdvisor Rating  4.2/5  110 reviews

Far frim city

Customer review rating 5.0/5

Hazza Couples - Confirmed reviews ALL

Amazing

Dear Hazza, Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. Our location offers a peaceful escape, while still being accessible to the city. Best regards, Swissôtel Wellness Resort Alatau Almaty

Good stay

Customer review rating 4.5/5

T. Solo - Confirmed reviews ALL

Hotel compound is really so big. Special very nice indoor swimming pool with warm water. Rooms are good and clean. View is very nice but it’s away from the city. Only 20 minutes drive. Very very less vegetarian food is available. And no Indian food. So many Indians can stay in that location. Lovely and very beautiful. Good👍👍

Dear T., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our spacious grounds, warm indoor swimming pool, and the cleanliness of our rooms. We appreciate your comments regarding the availability of vegetarian and Indian food options, and we will take your feedback into consideration as we continually seek to improve our dining offerings. Best regards, Swissôtel Wellness Resort Alatau Almaty

“I recently stayed at this resort and had an overall pleasant experience.

TripAdvisor rating 4.0/5

Assel A TripAdvisor review

“I recently stayed at this resort and had an overall pleasant experience. The service at the reception was outstanding — the staff were friendly, attentive, and made check-in a breeze. The room was spotless, and I especially appreciated the thoughtful touch of complimentary fruits, which added a nice personal feel to the stay. Although the cuisine at the national restaurant didn’t quite meet our expectations, the resort’s overall ambiance and service more than made up for it. I would definitely recommend this resort for its excellent service, clean accommodations, and relaxing environment.”

Dear Guest, Thank you for sharing your recent experience with us! We’re delighted to hear that you enjoyed your stay and appreciated the warm welcome from our reception team, as well as the cleanliness and thoughtful touches in your room. It’s always a pleasure to know that these details made your visit more special. We regret to hear that the cuisine at our national restaurant did not fully meet your expectations, and we truly value your honest feedback — it helps us improve and better serve our guests in the future. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Swissôtel Alatau Almaty soon! Warm regards, Guest Relations Department

Beautiful Resort

Customer review rating 5.0/5

Ganapathie I. C. Business - Confirmed reviews ALL

Really enjoyed the stay in the Swissotel Resort. The place is really beautiful and spacious. The view of the mountains from the hotel room was soothing. The view of the mountains from the lake was breathtaking. Amenities were very good.

Dear Ganapathie I. C., Thank you for your kind words about your recent stay at Swissôtel Wellness Resort Alatau Almaty. We are delighted to hear that you enjoyed the beautiful surroundings and amenities. We look forward to welcoming you back for another memorable experience. Best regards, Swissôtel Wellness Resort Alatau Almaty

best hotel in Almaty

TripAdvisor rating 5.0/5

Haz S TripAdvisor review

Just came back from a stay at Swissôtel Alatau in Almaty and wow – what a relaxing escape! The hotel is surrounded by nature, which makes it super peaceful. My room was big, clean, and super comfy. The spa and pools were definitely a highlight – perfect for chilling out. Staff were all really kind and helpful, and the breakfast buffet? So good. Only heads-up is that it’s a bit far from the city center, but honestly, if you're looking to disconnect and just enjoy some quiet time, this place is perfect.

Dear Guest, Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you had such a relaxing escape at Swissôtel Alatau Almaty. Being surrounded by nature truly does make for a peaceful atmosphere, and it's great to know that your room, the spa, and our pools all added to that experience. Your kind words about our team and breakfast buffet mean a lot to us. We’re also glad you appreciated the calmness of our location—even if it's a bit away from the city center, it’s wonderful to know it offered exactly the kind of serenity you were looking for. We hope to welcome you back soon for another peaceful getaway! Warm regards, Guest Relations Department

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Other web-users rate our hotel

  • 291 reviews 7/10 Location
  • 552 reviews 7.6/10 Room
  • 657 reviews 7.9/10 Service
  • 5 reviews 5.6/10 WiFi
  • 410 reviews 9.2/10 Amenities
  • 286 reviews 7.6/10 Food
  • 259 reviews 9.1/10 Wellness Area
  • 209 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.