Swissôtel Wellness Resort Alatau Almaty 5 stars

Customer review rating (ALL Rating) 4.5/5 156 reviews

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Description

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Our accommodation(s)

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  156 reviews

TripAdvisor Rating  4.2/5  114 reviews

5-Star experience with heartfelt hospitality

Customer review rating 5.0/5

Palraj D. Couples - Confirmed reviews ALL

This was our first visit to Almaty, and staying at your hotel made it a truly wonderful experience. The beautiful natural surroundings, the high-quality service, and the welcoming atmosphere made us feel right at home. We would like to sincerely thank manager Nataly for her warm smile and thoughtful attention to detail throughout our stay — it truly made us feel cared for from the very beginning to the end. Thank you to the entire team for your outstanding hospitality — the hotel truly lives up to its 5-star reputation!

Customer review rating 5.0/5

Yuliya V. Families - Confirmed reviews ALL

Красота, зелень, птички поют !!!

Уважаемая г-жа Юлия Володина, Благодарим вас за теплые слова! Мы рады, что вам понравились расположение и природа нашего отеля. Будем рады видеть вас снова. С уважением, Swissôtel Wellness Resort Alatau Almaty

Customer review rating 5.0/5

Alena K. Business - Confirmed reviews ALL

Everything was cool, the service awesome, the staff is friendly and helpful

Уважаемая г-жа Алена Калачева, Благодарим вас за положительный отзыв и высокую оценку нашего сервиса и персонала. Мы рады, что ваше пребывание в Swissôtel Wellness Resort Alatau Almaty было приятным. С уважением, Swissôtel Wellness Resort Alatau Almaty

Perfect holiday destination

TripAdvisor rating 5.0/5

San2bdk Families - TripAdvisor review

I recently stayed for 5 nights at a resort, which was fantastic! The location was great, with beautiful rooms offering stunning mountain views. It’s a peaceful area, perfect for enjoying a holiday away from the hustle and bustle of the city. The breakfast spread was excellent, with a variety of options to choose from. The resort's facilities were ideal for guests of all ages, making it a perfect choice for families. Overall, my stay was wonderful and filled with great memories!

Dear San2bdk, Thank you very much for taking the time to share your feedback. We’re delighted that you had such an enjoyable stay with us and truly appreciate your kind words. Your satisfaction means a lot to our team, and it's wonderful to know we were able to contribute to a memorable holiday. We look forward to welcoming you back in the future! Warm regards, Guest Relations Department

I m here for my wife’s birthday.. I’m speechless . They made our celebration so amazing , so memorable.. it’s wow !!!!!!

TripAdvisor rating 5.0/5

NIKHIL G Families - TripAdvisor review

I stay here for my wife birthday. Thank to each and every staff and management of this hotel . Amazing sauna , stream , pool , amazing lavish breakfast, amazing room decorations. Everything is just wow . We have a great memorable trip. Thanks a lot 🙏❤️

Dear Mr.Nikhil Goel, Thank you so much for your heartfelt feedback! We are truly honored that you chose Swissôtel Almaty to celebrate such a special occasion. It brings us immense joy to know that you had a memorable and wonderful experience, and that our team and facilities made your stay even more special. Your kind words about our staff, the room decorations, wellness facilities, and breakfast mean a lot to us. Creating unforgettable moments for our guests is what we strive for every day. We would be delighted to welcome you back again for more beautiful memories in the future! Warm regards, Guest Relations Department

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Other web-users rate our hotel

  • 289 reviews 6.9/10 Location
  • 554 reviews 7.7/10 Room
  • 663 reviews 8/10 Service
  • 5 reviews 5.6/10 WiFi
  • 417 reviews 9.3/10 Amenities
  • 283 reviews 7.5/10 Food
  • 257 reviews 9.2/10 Wellness Area
  • 201 reviews 8.4/10 Breakfast

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