Description
Hotel extras
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
Our accommodation(s)
Page 1 out of 4, Room 1 : Classic Room Mountain View with 1 King size bed , Room 2 : Classic Room Mountain View with twin beds
Room
Classic Room Mountain View with 1 King size bed
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view or Garden View
Room
Classic Room Mountain View with twin beds
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Twin bed(s)
- Views: Mountain view
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Suite
Deluxe Suite with 1 king size bed
- 3 pers. max
- 63 m² / 678 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Grand Deluxe Suite with 1 king size bed and a sofa
- 3 pers. max
- 95 m² / 1022 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Executive Junior Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 66 m² / 710 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 110 m² / 1184 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Grand Suite Panoramic Mountain View with 1 king size bed
- 3 pers. max
- 150 m² / 1614 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Presidential Suite with 1 king size bed
- 3 pers. max
- 370 m² / 3982 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Hotel location
Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan
GPS:43.19633, 76.81227
Contact email
Access and transport
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
Wood/forest
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Moxie bar
Bar
The Quarter
Restaurant and cafe district
Cafe Swiss
Bar
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
Page 1 out of 2, Restaurant 1 : THE QUARTER , Restaurant 2 : Wellness Restaurant
THE QUARTER
A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
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MOXIE BAR
Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples
Café Swiss
A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.
POOL BAR
Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.
Breakfast
2 pools
Fitness center
Spa
Meetings & Events
- Number of Meeting Room
- 7
- Surface of the largest room
- 768 m² / 8266 sq ft
- Maximum seats capacity
- 350
- Maximum capacity for banquets
- 300
Our guest reviews
Swimming pool chaos

TripAdvisor rating 2.0/5
Seqy S TripAdvisor review
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience was disrupted by noise from the swimming pool area. Ensuring a comfortable and restful stay for our guests is very important to us, and we regret that we fell short in this instance. To further investigate this matter and take the necessary actions, we kindly ask you to provide your booking name and stay dates. You may reach us directly at +7 701 346 0228, and our team will be happy to assist you. We appreciate your time and hope to have the opportunity to welcome you back for a much-improved stay. Best regards, Guest Relations Department
Great place to stay

TripAdvisor rating 5.0/5
Akmaral011 Families - TripAdvisor review
Dear Ms.Akmaral, Thank you for taking the time to share your experience. We are so pleased to hear that you had a wonderful stay and enjoyed the comfort and service provided by our team. It’s always our goal to ensure every guest has a memorable experience, and we’re grateful for your kind words. We look forward to welcoming you back in the future and will do our best to make your next visit just as enjoyable. Best regards, Guest Relations Department
Amazing service and facilities
Customer review rating 5.0/5
Diana K. Friends - Confirmed reviews ALL
Dear Mrs.Diana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Department
Customer review rating 4.5/5
Mohamed Families - Confirmed reviews ALL
Dear Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Department
Всё было замечательно! Отличный сервис, внимательные сотрудники, администратор ресторана Анель молодец всегда помогала, подсказы

TripAdvisor rating 5.0/5
rasul y Families - TripAdvisor review
Уважаемый г-н Расул, Благодарим вас за тёплый отзыв! Нам очень приятно знать, что ваше пребывание в отеле оставило только положительные впечатления, а сервис и внимание нашей команды сделали ваш отдых комфортным. Рады, что праздничный ужин был вкусным и запоминающимся. Будем счастливы снова видеть вас в нашем отеле! С наилучшими пожеланиями, Отдел по работе с гостями
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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290 reviews
7.2/10
Location
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544 reviews
7.7/10
Room
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659 reviews
7.9/10
Service
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5 reviews
5.6/10
WiFi
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409 reviews
9.2/10
Amenities
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283 reviews
7.7/10
Food
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257 reviews
9.1/10
Wellness Area
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207 reviews
8.4/10
Breakfast
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29 reviews
7.3/10
Location
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46 reviews
7.2/10
Room
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54 reviews
7.7/10
Service
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31 reviews
9/10
Amenities
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23 reviews
7/10
Food
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19 reviews
8.9/10
Wellness Area
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18 reviews
8.6/10
Pool
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18 reviews
7.3/10
Cleanliness
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20 reviews
7.1/10
Location
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30 reviews
6.9/10
Room
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27 reviews
8.1/10
Service
-
17 reviews
9/10
Amenities
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10 reviews
8.7/10
Vibe
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10 reviews
8.4/10
Breakfast
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10 reviews
7.4/10
Cleanliness
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9 reviews
8.9/10
Wellness Area
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10 reviews
7.1/10
Location
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11 reviews
7.2/10
Room
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11 reviews
7.8/10
Service
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10 reviews
8.6/10
Breakfast
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9 reviews
9.2/10
Amenities
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7 reviews
8.9/10
Vibe
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6 reviews
8.1/10
Food
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6 reviews
7.4/10
Cleanliness
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5 reviews
7.1/10
Location
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7 reviews
6.9/10
Room
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13 reviews
7.3/10
Service
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9 reviews
9.3/10
Amenities
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6 reviews
9.2/10
Wellness Area
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6 reviews
8.6/10
Breakfast
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5 reviews
7.7/10
Cleanliness
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