Swissôtel Wellness Resort Alatau Almaty 5 stars

TripAdvisor rating 4.5/5 29 reviews

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.


  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.


ALLSAFE approved hotel

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A

GPS:43.19633, 76.81227

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  29 reviews

The best hotel

TripAdvisor rating 5.0/5

Balnur Y TripAdvisor review

We were in the Swissotel during the Christmas. It was perfect stay with our friends. The great hotel, beautiful nature, unique service, tasty food. We will come again for sure. Thank for the staff for good service

Best hotel in Almaty.

TripAdvisor rating 5.0/5

A5019SKkamilas Friends getaway - TripAdvisor review

One of the best hotel in Almaty. Beautiful nature and territory. Fresh air. Service is at the highest level. Very cosy and beautiful spa zone. Nice restaurants. I would definitely will come back very soon.

The perfect choice - way to go guest relations!

TripAdvisor rating 5.0/5

Roxes B TripAdvisor review

Excellent customer service from guest relations dept, specially from Anel Italiyeva and Kamila, who went above and beyond to meet our needs. We were expecting less, but Anel managed to inspire us for good, so now we not only gonna stay there again but highly recommend that hotel to become one of your perfect choice. Not even mentioning amenities and location in general, cuz it’s just immaculate. Thank you Anel, thank you Kamila you are doing a fantastic job. I hope your management will recognize that in a best way possible to you.

Dear roxesb, thank You for your review! We are glad that You liked the hotel. Your feedback is very important for us. We are happy that You were satisfied and highly appreciated the service of our hotel. Your thanks to the staff of the GR department will be passed on. Looking forward to Your next visit to Swissôtel Wellness Resort Alatau Almaty. Sincerely, the Guest Relations Department!

Warm stay at my birthday

TripAdvisor rating 5.0/5

aigerim s TripAdvisor review

Staff was very friendly and attentive. It was my birthday and I really felt I was a special on that day- had a birthday cake, warm congratulations everywhere (SPA, main restaurant) and upgrade of my room! The nature outside, general ambience, breakfast are the best in Almaty! Special thanks for Zarina and Nazym for organisation of a such welcoming! I would definitely recommend this place and hope will stay here more and more!

Dear 436aigerims, thank you for sharing with us impressions regarding your stay at Swissotel Wellness Resort Alatau Almaty. We are pleased to know that you love our staff service and kitchen, also you find our facilities and surrounding nature to be awesome. Special thanks will be definitely delivered to our managers Zarina and Nazym. We would be happy to welcome you again at our property. Best regards, Guest Relations Department.

Amazing but far from center

TripAdvisor rating 5.0/5

990MatthieuL Business - TripAdvisor review

The hotel has parking available. Recently renovated, the lobby is charming, with its Cafe. The staff provide service according to SwissOtel standard. The room are spacious, well equipped (Board+Iron). The breakfast is "ok" (no more), the food is not very tasty even if the choice is wide. There is another restaurant where I recommend to eat if you want to have lunch or diner.

Dear 990MatthieuL, thank you for your feedback. We are very pleased that you liked our hotel, the work of our staff, the rooms. And we sincerely apologize for not meeting your expectations about breakfast. We will definitely pass this information to the relevant department, and on the next time we promise to meet all your wishes. We will be glad to see you again as a guest in our hotel! Sincerely, the department of guest relations

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Other web-users rate our hotel

  • 96 reviews 7.5/10 Location
  • 173 reviews 7.6/10 Room
  • 186 reviews 7/10 Service
  • 109 reviews 9.3/10 Amenities
  • 79 reviews 8.7/10 Wellness Area
  • 69 reviews 8.5/10 Breakfast
  • 60 reviews 8.6/10 Cleanliness
  • 48 reviews 9.2/10 Vibe

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