Description
ALLSAFE approved hotel
Hotel extras
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
Our accommodation(s)
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Room
Classic Room Mountain View with 1 King size bed
- 2 persons
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view or Garden View
Room
Classic Room Mountain View with twin beds
- 2 persons
- 36 m² / 387 sq ft
- Bedding 2 x Twin bed(s)
- Views: Mountain view
Room
Classic Room Panoramic Mountain View with 1 King size bed
- 2 persons
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Room
Classic Room Panoramic Mountain View with twin beds
- 2 persons
- 36 m² / 387 sq ft
- Bedding 2 x Twin bed(s)
- Views: Panorama view
Room
Deluxe Room Mountain View with 1 king size bed
- 3 persons
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view
Room
Deluxe Room Mountain View with twin beds
- 3 persons
- 50 m² / 538 sq ft
- Bedding 2 x Twin bed(s)
- Views: Mountain view
Room
Deluxe Room Panoramic Mountain View with 1 king size bed
- 3 persons
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Room
Deluxe Room Panoramic Mountain View with twin beds
- 3 persons
- 50 m² / 538 sq ft
- Bedding 2 x Twin bed(s)
- Views: Panorama view
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Suite
Deluxe Suite with 1 king size bed
- 3 persons
- 63 m² / 678 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Grand Deluxe Suite with 1 king size bed and a sofa
- 3 persons
- 95 m² / 1022 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
Suite
Executive Junior Suite Panoramic Mountain View with 1 king size bed
- 3 persons
- 66 m² / 710 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Suite Panoramic Mountain View with 1 king size bed
- 3 persons
- 110 m² / 1184 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Executive Grand Suite Panoramic Mountain View with 1 king size bed
- 3 persons
- 150 m² / 1614 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Suite
Presidential Suite with 1 king size bed
- 3 persons
- 370 m² / 3982 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view
Hotel location
Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan
GPS:43.19633, 76.81227
Contact email
Access and transport
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ALMATY 1
Railway station
Access: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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Shuttle
Additional charge
Shuttle on call
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
Wood/forest
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Moxie bar
Bar
The Quarter
Restaurant and cafe district
Cafe Swiss
Bar
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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THE QUARTER
A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples
Café Swiss
A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.
POOL BAR
Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.
Breakfast
2 pools
Currently unavailable
Fitness center
Currently unavailable
Spa
Meetings & Events
- Number of Meeting Room
- 7
- Surface of the largest room
- 768 m² / 8266 sq ft
- Maximum seats capacity
- 350
- Maximum capacity for banquets
- 300
Our guest reviews
Overall everything is good, but...
Customer review rating 4.0/5
Valeriy Couples - Confirmed reviews ALL
Dear Valeriy, Thank you for sharing your feedback about your holiday experience with us. We appreciate your positive remarks but are concerned about the issues you mentioned. We sincerely apologize for the inconvenience caused by the closed toilets in the park. It's regrettable to hear that despite reporting the issue to the reception staff, the situation was not rectified. We understand the importance of such facilities for our guests, and we will investigate the matter to ensure a prompt resolution and prevent such occurrences in the future. Regarding the quality of the pizza in the restaurant, we apologize that it did not meet your expectations. We take your feedback seriously and will address this matter with our culinary team to ensure the improvement of our food offerings. Your comments are valuable to us as they help us identify areas that need attention and improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with an even better experience. If you have any further details or concerns, please feel free to share them with us. Thank you for bringing these issues to our attention. Warm Regards, Guest Relations
Wonderful

TripAdvisor rating 5.0/5
dudu1817 TripAdvisor review
Dear Mr./Mrs. Dudu, Thank you so much for taking the time to share your wonderful experience at the Swissôtel Wellness Resort Alatau Almaty! We're delighted to hear that your stay was amazing and that you enjoyed the room overlooking the forest, our breakfasts, and the indoor pool. It's heartwarming to read about your relaxing week in our chic forest-view room and how you started your mornings with coffee on the balcony, taking in the beautiful scenery. We take pride in our breakfast offerings, and we're thrilled that you found them to be wonderful. The indoor pool is indeed a unique feature of our resort, and we're glad you had the opportunity to enjoy it regardless of the weather. Your positive feedback and kind words about our staff mean a lot to us. We strive to provide the best service and your recognition of their friendliness and attentiveness is truly appreciated. Thank you for sharing those five helpful tips for future travelers. We're sure they will find them valuable when planning their stay at our resort. We're excited that you're happy to recommend the Swissôtel Wellness Resort Alatau Almaty to others. We'll be here to welcome you back with open arms whenever you decide to return. We're delighted to have you as our guest at Swissotel Wellness Resort Alatau Almaty and want to ensure that your stay with us is nothing short of exceptional. To achieve this, we would like to kindly request some information about your preferences, so we can tailor your experience to your liking during your current and any future stays with us. Could you please provide us the confirmation number of your reservation. Rest assured that all the information you provide will be kept confidential and used exclusively to enhance your stay. Please don't hesitate to contact us if you have any future inquiries or special requests. Once again, thank you for choosing our resort, and we look forward to hosting you again in the future! Warm Regards,
Amazing hotel

TripAdvisor rating 5.0/5
shamlanalawadhi TripAdvisor review
Dear shamlanalawadhi, Thank You for your feedback, we really appreciate Your feedback! We are pleased that You enjoyed your stay at our hotel and were satisfied. We have conveyed Your sincere gratitude towards our colleagues to the right department. We will also look forward to your next visit, and our doors are always open for You! Sincerely, Guest Relation Department.
Super nice place to visit

TripAdvisor rating 5.0/5
Temur K TripAdvisor review
Dear 22temurk, Thank You for your appreciation of our hotel. We are pleased to see that You enjoyed your vacation. We will be glad to welcome You again to Swissotel Wellness Resort Alatau Almaty and hope Your stay will also be at the highest level. With respect, Guest Relations Department.
Recording a memory in Swissotel Alatau

TripAdvisor rating 5.0/5
F K TripAdvisor review
Dear Guest, Thank you for your feedback, your feedback is very valuable to us! We are pleased that you enjoyed your stay at our hotel and were satisfied. We have conveyed your sincere gratitude towards our colleagues to the right department. We will also look forward to your next visit, and our doors are always open for you! Sincerely, Guest Relation Department
In partnership with TripAdvisor
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