Swissôtel Wellness Resort Alatau Almaty 5 stars

Customer review rating (ALL Rating) 4.5/5 217 reviews

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Swissôtel Wellness Resort Alatau Almaty - Image 1
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Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, Kazakhstan

Description

Hotel extras

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Our accommodation(s)

Hotel location

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  217 reviews

TripAdvisor Rating  4.2/5  129 reviews

Customer review rating 5.0/5

Julie S. Business - Confirmed reviews ALL

friendly and satisfied with the service provided by the hotel staff

Dear Mrs. Julie, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff friendly and that you were satisfied with the service provided. Your kind words motivate us to continue delivering exceptional experiences. Goodbye, Swissôtel Wellness Resort Alatau Almaty

Customer review rating 5.0/5

Sunny J. Friends - Confirmed reviews ALL

It was a wonderful stay and 3rd time we stay at this property

Dear Sunny J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the ambiance and that this was your third visit. Your continued support is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Swissôtel Wellness Resort Alatau Almaty

Customer review rating 4.0/5

Irina G. Couples - Confirmed reviews ALL

Green nice territory for walks, amazing breakfast, really nice for short stay. Spa - small and super crowded swimming pool and sauna/steam room, no relaxing vibes at all , more into children water area vs relax zone.

Dear Irina G., Thank you for your positive feedback regarding our beautiful grounds and breakfast offerings. We appreciate your comments about the spa facilities and understand the importance of creating a relaxing atmosphere. Your insights will be invaluable as we continue to enhance our guest experience. Goodbye, and best wishes from Swissôtel Wellness Resort Alatau Almaty.

Great getaway

TripAdvisor rating 5.0/5

Bauyrzhan A TripAdvisor review

It was pleasant weekend getaway for me and my wife. We enjoyed the stay, pools and sauna. The nature and views are stunning. Ducks in the lake are fun.

Dear Bauyrzhan, Thank you for sharing your impressions of your recent stay. We are pleased to hear that you enjoyed your weekend getaway, including the pools, sauna, and the beautiful natural surroundings. It is wonderful that the ducks on the lake added a bit of fun to your experience. We look forward to welcoming you back to Swissotel Alatau for another relaxing stay. Sincerely, Guest Relations Department

Customer review rating 5.0/5

Sameer P. Friends - Confirmed reviews ALL

If you are in Almaty, the best place undoubtedly is Swissotel. It's a beautiful and most stunning resort without a doubt, spread over a few kilometers, with a golf course, lake, woods, tennis courts, basketball court, small soccer field, gym, sauna, steam, spa and a huge combination of pools with interesting aspects where you can spend hours and if course great restaurants and bars with great food and attentive service. You can actually spend a couple of days just being there relaxing. This was my 2nd visit to this property in the last 6 months and is in my itenary once every year to experience Almaty and Swissotel. Prior to this I have stayed I have stayed twice in another top brand of the world, but believe me, there is nothing better than Swissotel. My stay at the hotel once again was truly exceptional! The atmosphere is relaxing, elegant, and filled with genuine hospitality. Every detail — from the welcoming smiles at reception to the peaceful ambience of the thermal area — shows how much care goes into every guest’s experience. A special mention to Manager Karina, who did her job with excellence and professionalism. I called up the hotel from India for check in formalities and Karina organised it for me and my friends in a flash. She is always on top of everything, ensuring every guest feels special and well taken care of. Her attention to detail and warm attitude perfectly represent the spirit of this hotel. The whole team deserves praise for creating such a wonderful and memorable atmosphere. This place is a true gem and a MUST stay

Dear Sameer P., Thank you for your kind and thoughtful review. We are delighted to hear that you consider Swissôtel Wellness Resort Alatau Almaty to be one of the best resorts in the world and appreciate your continued loyalty with your visits. Your feedback motivates our team to maintain the high standards that define our resort. We look forward to welcoming you back for your next visit to Almaty and hope to make it even more enjoyable than the last. Best regards, Swissôtel Wellness Resort Alatau Almaty

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Other web-users rate our hotel

  • 261 reviews 7.4/10 Location
  • 523 reviews 7.5/10 Room
  • 631 reviews 7.9/10 Service
  • 404 reviews 9/10 Amenities
  • 274 reviews 8.2/10 Food
  • 230 reviews 9/10 Wellness Area
  • 187 reviews 8.3/10 Breakfast
  • 179 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.