Rixos Almaty 5 stars

Customer review rating (ALL Rating) 4.1/5 458 reviews

Hotel extras

  • Location in the heart of Almaty with magnificent views to the mountains

  • The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms

  • Rixos SPA spans over 2 200 square meters and offers extensive range of treatments

  • 24/7 available Food and Beverage outlets

  • Close proximity to Almaty International Airport and Almaty-2 Railway Station

ALLSAFE approved hotel

Our accommodation(s)

Rixos Almaty offers 237 sumptuously appointed rooms and suites with panoramic city views offer contemporary, uncluttered design and an ideal atmosphere for work or leisure. Balconies with panoramic views giving you spectacular pictures of the city. Featuring an inviting atmosphere and spectacular views of the city, all rooms have plush beds, luxurious bathrooms while suite amenities range from separate living areas to private kitchens for all the space and comfort you need.

Hotel location

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY

GPS:43.2493887, 76.9350809

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  458 reviews

TripAdvisor Rating  4.5/5  986 reviews

Great location, good breakfast

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Overall quite good. Internet speed is more on a slow side, especially when on a business video calls. Staff is very polite and attentive.

Nice well located hotel with awful rooms

Customer review rating 3.0/5

Alla Business - Confirmed reviews ALL

The hotel itself is very nice outside yet the rooms are already very old and need absolute renovation: furniture is shabby and plumbing is broken - there are pieces of it always left in the hands. The most awful experienced I had was that: my room was for smokers in smoking area, when I dont smoke at all and feel terrible hearing the smell of smoke. Instead, due to terrible ventilation system I was 24/7 surrounded with smoke smell from other rooms, Ive tried to change my room but all hotel was fully booked. But when I was doing check in nobody asked me and told me that it will be smoking room otherwise I would reject immediately. The second terrible thing was air condition - I could not switch or change it on myself so it was terribly could in my room, when I asked to fix it they just switched it off (what is better so I was not dying of cold), but the air also left the room and fullfilled it with smoke smell from central ventilation. Overall staying in the room was terrible I would put 3 of 10 maximum. In other things hotel was good: tasty breakfast, very nice lobby (with very slow service in lobby), good swimming pool (yet you had to put swimming cap - never seen in other hotels such kind of rules). Hope in the future the hotel would improve

Dear Alla K., Thank you for visiting our hotel and for sharing your feedback. Guests’ satisfaction is our priority, therefore, we strive to provide the best possible experience to each our guest. We are very sorry that the room you booked did not meet your expectations in full and we have not clarified the room category with you. During your stay the hotel was overbooked and we could not offer you another option. We have noted your preferences and would like to guarantee a room upgrade with special amenity from the hotel for your next visit. On the other hand, knowing that your liked our breakfast, lobby and swimming pool was a pleasure for us. Hope you would give us another chance to make your next stay enjoyable and memorable. Kind Regards, Rixos Almaty Team

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Location is excellent as well as facilities for accommodation and wifi except for availability for adaptor. We have stayed for nine days and many times I was asking for an adaptor since outlets are not user friendly for laptop/ mobile. Receptionists are not that hospitable to take concerns and are not fluent on basic English. There were more than four times we asked for it since we are there to attend a conference requiring laptop and mobile. Unfortunately receptionists disclosed that there are not prepared to accommodate more than 10 adaptor users. This is kind of major concern especially to us professionals intending to stay longer on a business purpose.

great services

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

nice breakfast, good hospitality & services

Great Stay!

Customer review rating 4.5/5

Vanlalruata F. Business - Confirmed reviews ALL

Thoroughly enjoyed my four night stay at Rixos Almaty. Staff were friendly and helpful. Food was of good variety especially during breakfast. Ambience was also really good. The open seating arrangements at the lobby area really helped in providing ready avenues for business meetings even at a short notice.

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Other web-users rate our hotel

  • 144 reviews 9.2/10 Location
  • 358 reviews 5.4/10 Room
  • 394 reviews 6.6/10 Service
  • 7 reviews 5/10 WiFi
  • 176 reviews 7/10 Vibe
  • 166 reviews 7.6/10 Breakfast
  • 146 reviews 7.4/10 Amenities
  • 145 reviews 4.4/10 Cleanliness

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