Description
Hotel extras
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Location in the heart of Almaty with magnificent views to the mountains
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The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms
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Rixos SPA spans over 2 200 square meters and offers extensive range of treatments
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24/7 available Food and Beverage outlets
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Close proximity to Almaty International Airport and Almaty-2 Railway Station
Our accommodation(s)
Page 1 out of 2, Room 1 : Deluxe King Room , Room 2 : Deluxe Twin Room
Room
Deluxe King Room
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony
- Accessible room
Room
Deluxe Twin Room
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Balcony
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Suite
Junior Suite
- 3 pers. max
- 48 m² / 516 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room or Balcony
Suite
Superior Suite
- 3 pers. max
- 48 m² / 516 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
- Most of the accommodation: Corner Room or Balcony
Suite
Deluxe Suite
- 4 pers. max
- 74 m² / 796 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Balcony or Duplex
Suite
Executive Suite
- 4 pers. max
- 110 m² / 1184 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Corner Room or Balcony
Suite
Presidential Suite
- 9 pers. max
- 220 m² / 2368 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s) and 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Corner Room or Balcony or Duplex
Room
Deluxe King Room
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony
- Accessible room
Hotel location
Rixos Almaty
506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan
GPS:43.2493887, 76.9350809
Contact email
Access and transport
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Kazakh State Academic Theatre of Opera and Ballet named after Abay
Entertainment/theatre district
Access: 10 m / 0.62 mi 12 min walk / 5 min drive
Main Botanical Garden
Botanical gardens
Access: 40 m / 2.48 mi 45 min walk / 11 min drive
Almaty Zoological Park
Zoo
Access: 40 m / 2.48 mi 45 min walk / 10 min drive
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Kapchagay Reservoir
Lake
Access: 800 m / 49.68 mi 1 hrs 20 min drive
Trans-Ili Alatau
Mountain
Access: 1.9 km / 11.8 mi 3 hrs 10 min walk / 30 min drive
Kolsay Lakes
Lake
Access: 2.87 km / 178.23 mi 4 hrs 30 min drive
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MEGA Alma-Ata Shopping-Entertainment Center
Shopping centre/mall
Access: 90 m / 5.59 mi 1 hrs 30 min walk / 15 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
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LOBBY BAR
Offering a little break from hustle of busy city life, this calm oasis is where guests can enjoy a drink or bite. With a choice of comfortable sofas in a lush tropical garden, Lobby Bar is perfect place for informal meetings and friendly get togethers.
VITAMIN BAR
Enjoy healthy meals and rejuvenating beverages while relaxing at the Rixos SPA. Vitamin Bar is the perfect place to boost your energy and invigorate your senses with a fresh dose of vitamins after a workout in the gym or a calming session at the spa. Take a moment of bliss, rest to the sounds of chill-out music and let the busy days fade away.
FUN CENTER
This stylish gathering spot offers creative cocktails and an inventive menu along with live music and more to dine with friends and socialize with colleagues or relax after a busy day in the perfect place.
2 breakfasts
Taste a wide selection of fresh fruits and berries, salads, made-to-order omelets, fish and meat starters, a variety of cereals, jams, cheeses, yogurts, pancakes and freshly baked pastries. This is complemented by a choice of mineral waters, milk, natural fruit juices, ground filtered coffee and tea selection.
Pool
Fitness center
Featuring the latest Technogym equipment, Fitness Center of Rixos Almaty provides the ideal location for wellness enthusiasts.
Spa
Escape to a world of solitude and serenity at the Rixos SPA, that will help you heal, relax and revive. Under the soothing touch of a professional therapist, allow cares to melt away as you surrender to a world of peace and calm.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 1100 m² / 11840 sq ft
- Maximum seats capacity
- 1500
- Maximum capacity for banquets
- 550
Weddings
Non contractual photo
Celebrate your wedding in the Premium Ballroom and take the stress out of your planning and allow the team of Rixos Almaty Hotel to provide you, your family and your friends with a magical and memorable day.
Our guest reviews
Bad experience
TripAdvisor rating 1.0/5
Vandanabchhabra Friends getaway - TripAdvisor review
Dear Ms. Chhabra Vandana, Thank you for sharing your feedback regarding your recent stay at Rixos Almaty. We sincerely apologize for any negative experiences you had during your visit. Our goal is to provide an exceptional experience for all our guests, and we regret that we did not meet your expectations in several areas. We take all feedback seriously and are concerned by your comments regarding the treatment you received. At Rixos Almaty, we strive to offer the highest level of hospitality to all of our guests, regardless of nationality, and any suggestion of bias is taken seriously. We will investigate this further with our team to ensure that all guests are treated with the respect and care they deserve. In order to investigate this matter, please contact us at +77019502091 or email us at anara.balgimbayeva@accor.com We also regret that you found the hotel to be below your expectations in terms of facilities and standards. We are committed to continuously improving our property and services, and your comments will be valuable in helping us enhance the experience for future guests. Kind regards, Anara Balgimbayeva Guest Relations Manager
Well located , hospitable staff .. the feel of the hotel is very relaxing and welcoming
Customer review rating 5.0/5
Sam Couples - Confirmed reviews ALL
Good stay
Customer review rating 4.5/5
Demetris T. Business - Confirmed reviews ALL
Dear Mr. Demetris T., Thank you so much for your kind words! We are thrilled to hear that your experience met the expectations of a hotel of our standard. Your positive feedback motivates us to continue delivering high-quality service. We look forward to welcoming you back and ensuring your next stay is just as enjoyable. Best regards, Anara Balgimbayeva Guest Relations Manager
Customer review rating 5.0/5
Andreas Solo - Confirmed reviews ALL
Dear Mr.Andreas, Thank you for your wonderful feedback! We are so glad to hear that you enjoyed our prime location and appreciated the friendliness of our team. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay soon. Kind regards, Anara Balgimbayeva Guest Relations Manager
Disappointing Experience with Deposit Policy
TripAdvisor rating 2.0/5
602gg TripAdvisor review
Dear Guest, Thank you for sharing your feedback about your recent stay at the Rixos Hotel in Almaty. We're truly sorry to hear that you had a less-than-ideal experience regarding the credit card deposit process. We understand your frustration with the €20 charge for the deposit block, and we apologize for any confusion caused by the lack of clear communication. The deposit block is typically a standard procedure to cover any incidental charges, but we agree that the associated costs should have been explained more clearly at the time of booking or check-in. We take your concerns seriously and will work to improve how we communicate these policies to ensure that future guests are fully informed. Your feedback is invaluable in helping us maintain the high standards of service that our guests expect from the Rixos brand. We hope you'll consider staying with us again in the future, and we are committed to making sure your next experience is more in line with your expectations. Kind regards, Anara Balgimbayeva Guest Relations Manager
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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149 reviews
9.5/10
Location
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279 reviews
6/10
Room
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327 reviews
7/10
Service
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162 reviews
6.9/10
Vibe
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127 reviews
8.1/10
Breakfast
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118 reviews
8.2/10
Amenities
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104 reviews
4.4/10
Cleanliness
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83 reviews
8.7/10
Wellness Area
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16 reviews
9.6/10
Location
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39 reviews
4.8/10
Room
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36 reviews
7/10
Service
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23 reviews
5.7/10
Vibe
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17 reviews
3.9/10
Cleanliness
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16 reviews
8.1/10
Breakfast
-
16 reviews
7.2/10
Amenities
-
7 reviews
8.7/10
Wellness Area
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15 reviews
4.6/10
Room
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19 reviews
6.2/10
Service
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8 reviews
8.1/10
Breakfast
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7 reviews
6.1/10
Vibe
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5 reviews
8.3/10
Amenities
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9 reviews
4.8/10
Room
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9 reviews
6.9/10
Service
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5 reviews
8.1/10
Breakfast
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9 reviews
7/10
Service
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