Rixos Almaty 5 stars

Customer review rating (ALL Rating) 4.0/5 152 reviews

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Description

Hotel extras

  • Location in the heart of Almaty with magnificent views to the mountains

  • The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms

  • Rixos SPA spans over 2 200 square meters and offers extensive range of treatments

  • 24/7 available Food and Beverage outlets

  • Close proximity to Almaty International Airport and Almaty-2 Railway Station

Our accommodation(s)

Hotel location

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan

GPS:43.2493887, 76.9350809

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  152 reviews

TripAdvisor Rating  4.5/5  1,023 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Klaus H. Business - Confirmed reviews ALL

The service in house and especially the concierge is out standing. When ever you need something, somebody helps you and make it possible.

Dear Mr. Klaus H., Thank You very much for Your wonderful feedback! We are delighted to hear that You appreciated our service and especially the assistance from our Guest Relations Team. It’s our pleasure to make every stay as smooth and enjoyable as possible. We look forward to welcoming You back again soon! Warm regards, Anara Balgimbayeva Guest Relation Manager

Pleasant stay!

TripAdvisor rating 4.0/5

Megsblogged Families - TripAdvisor review

We stayed in Rixos Almaty for 3 nights on our holiday in Kazakhstan and we had a pleasant stay. Check-in and check-out process was swift and easy. The location is central and very convenient. The property is lovely with spacious rooms and good amenities. The snow capped Mountain View from our room was wow! The breakfast selection was great. The rooms and bathrooms are dated and need an upgrade. Overall we had a wonderful stay.

Perhaps, the best hotel to stay in Almaty

Customer review rating 5.0/5

Mikhail Business - Confirmed reviews ALL

Perhaps, the best hotel to stay in Almaty. The rooms are a bit outdated and could benefit from some cosmetic updates, but the luxurious lobby and friendly staff compensate for this. The hotel’s location is ideal, situated right in the city center, making it just a 10-15 minute cab ride from key sightseeing places. While the gym is somewhat dated, it is equipped with all the necessary equipment to start your day

Dear Mr. Mikhail, Thank You for your thoughtful review! We are delighted that You consider our hotel one of the best places to stay in Almaty. It’s wonderful to hear that You appreciated our luxurious lobby, friendly staff, and prime location, which makes exploring the city so convenient. We also appreciate Your feedback regarding the room decor and gym facilities. Guest input is invaluable to us, and we continuously strive to enhance our services and accommodations. Your comments will certainly be considered for future improvements. We look forward to welcoming You back for another enjoyable stay! Best Regards, Anara Balgimbayeva Guest Relation Manager

V agreeable hotel with excellent facilities and service

Customer review rating 4.5/5

Mark S. Business - Confirmed reviews ALL

Another relaxing and productive stay with you.

Dear Mr. S., Thank you for your warm review! We\'re so happy to hear that you had another relaxing and productive stay with us. It’s always a pleasure to welcome you back, and knowing that you feel comfortable and well taken care of means the world to us. Looking forward to your next visit! Best wishes, Anara Balgimbayeva Guest Relations Manager.

Добавили неудобства к отдыху

TripAdvisor rating 1.0/5

Nurzhan E Couples - TripAdvisor review

Отель хороший номер спа завтрак , Но сервис в СПА ужасный . Пришли с женой в спа жену пустили я Меня нет так как сказали что номер забронирован на нее и меня нету в базе нужно ждать пока они проверят на ресепшене хотя все документы зарегистрированы при заселение , очень не приятно когда приходишь отдохнуть и сталкиваешься с такой ситуацией , хотя могли б пропусти и не заставлять ждать , так как это ошибка базы отеля если у них не одна программа с спа центром , сервис на то он и сервис чтоб такие моменты деталь не заметным для гостей отеля что б гости могли полностью удобно провести время а не сталкиваться с не нужными остановками а чувствовать себя свободно …

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Other web-users rate our hotel

  • 151 reviews 9.3/10 Location
  • 275 reviews 5.5/10 Room
  • 339 reviews 7.4/10 Service
  • 6 reviews 5.2/10 WiFi
  • 165 reviews 6.2/10 Vibe
  • 130 reviews 7.8/10 Breakfast
  • 115 reviews 7.4/10 Amenities
  • 100 reviews 4.2/10 Cleanliness

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