Name: Rixos Almaty - ALL
Address: 506 99 Saken Seifullin Avenue, ALMATY, 050012, KZ
Telephone: +77273003300
Rating: 3.8

Rixos Almaty

Rixos Almaty is the perfect combination of luxury and comfort. Its 237 rooms and suites, many with views of the Pine Park, are among the largest in the city, with exquisite design. The hotel features stylish restaurants, a sublime SPA, a sophisticated Lobby Bar, conference and meeting facilities and peerless service. Located on the urban center, Rixos Almaty is a short stroll from the famous neighborhoods full of museums, theaters, restaurant and coffee shops, and close to the city financial district.

Centrally located in the cultural and business heart of Almaty, next door to the Pine Park. The theatres, concert halls, cultural museums and business centers are also close by, while transportation affords easy access to the rest of the city.

Well-being seamlessly combines with indulgence in Rixos Almaty so that you can get the best out of your stay whether you want to relax, rejuvenate or focus. We are eager to make your stay unique.

Kuralay Ongarova, Hotel Management

Hotel extras

Location in the heart of Almaty with magnificent views to the mountains
The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms
Rixos SPA spans over 2 200 square meters and offers extensive range of treatments
24/7 available Food and Beverage outlets
Close proximity to Almaty International Airport and Almaty-2 Railway Station

Our accommodation(s)

Room

Deluxe King

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Deluxe Twin

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Room

Superior King

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: Park view
Most of the accommodation: Balcony

See availabilities

Room

Superior Twin

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)
Views: Park view
Most of the accommodation: Balcony

See availabilities

Suite

Junior Suite

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony or Corner Room

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Suite

Superior Suite

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: Park view
Most of the accommodation: Balcony or Corner Room

See availabilities

Suite

Deluxe Suite

4 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view
Most of the accommodation: Balcony or Duplex

See availabilities

Suite

Executive Suite

4 pers. max
110 m² / 1184 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view
Most of the accommodation: Balcony or Corner Room

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Suite

Presidential Suite

9 pers. max
220 m² / 2368 sq ft

Bedding 1 x King size bed(s) and 1 x King size bed(s) and 1 x King size bed(s)
Views: City View or Park view
Most of the accommodation: Balcony or Corner Room or Duplex

See availabilities

Room

Deluxe King

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Hotel location

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan

GPS:43.2493887, 76.9350809

+7 727 300 3300

Railway station
Highway exit
Helipad/aerodrome

ALMALY

Railway station

Access: 1.5 km / 0.93 mi 12 min walk / 5 min drive

ALMATY BISHKEK

Highway exit

Access: 3 km / 1.86 mi 30 min walk / 8 min drive

ALMATY 2

Railway station

Access: 3 km / 1.86 mi 40 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

ALMATY

Helipad/aerodrome

Access: 16 km / 9.94 mi 25 min drive

Shuttle

Additional charge

Shuttle on call

Kazakh State Academic Theatre of Opera and Ballet named after Abay

Entertainment/theatre district

Access: 10 m / 0.62 mi 12 min walk / 5 min drive

Main Botanical Garden

Botanical gardens

Access: 40 m / 2.48 mi 45 min walk / 11 min drive

Almaty Zoological Park

Zoo

Access: 40 m / 2.48 mi 45 min walk / 10 min drive

Kapchagay Reservoir

Lake

Access: 800 m / 49.68 mi 1 hrs 20 min drive

Trans-Ili Alatau

Mountain

Access: 1.9 km / 11.8 mi 3 hrs 10 min walk / 30 min drive

Kolsay Lakes

Lake

Access: 2.87 km / 178.23 mi 4 hrs 30 min drive

MEGA Alma-Ata Shopping-Entertainment Center

Shopping centre/mall

Access: 90 m / 5.59 mi 1 hrs 30 min walk / 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

LALEZAR

Lalezar offers an exclusive ambience for fine dining gatherings and showcases diverse gastronomy of local and international cuisine, whereas eclectic list of wines in addition to a large selection of premium quality teas complement your dining experience.

BRASSERIE

Brasserie serves a delicious mix of local and international cuisine, complemented by interactive live cooking stations. Overlooking Pine Park with separate summer terrace, elegant interior reflects classic chic with chandeliers and contemporary serving.

LOBBY BAR

Offering a little break from hustle of busy city life, this calm oasis is where guests can enjoy a drink or bite. With a choice of comfortable sofas in a lush tropical garden, Lobby Bar is perfect place for informal meetings and friendly get togethers.

VITAMIN BAR

Enjoy healthy meals and rejuvenating beverages while relaxing at the Rixos SPA. Vitamin Bar is the perfect place to boost your energy and invigorate your senses with a fresh dose of vitamins after a workout in the gym or a calming session at the spa. Take a moment of bliss, rest to the sounds of chill-out music and let the busy days fade away.

FUN CENTER

This stylish gathering spot offers creative cocktails and an inventive menu along with live music and more to dine with friends and socialize with colleagues or relax after a busy day in the perfect place.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 1100 m² / 11840 sq ft
Maximum seats capacity: 1500
Maximum capacity for banquets: 550

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 112 reviews

Mikhail P. Business - 2/20/2026 Confirmed reviews ALL

I frequently travel to Almaty for business and Rixos is my go-to hotel. Its prime location and superb lobby make it perfect for business meetings. The staff is incredibly helpful and always ready to accommodate every visitor’s needs. Highly recommended!

Dear Mr. Mikhail P., Thank you for your kind review of Rixos Almaty. We are pleased to know that you enjoy our central location, welcoming lobby atmosphere, and the service provided by our team during your business trips. Your recommendation truly means a lot to us. We look forward to welcoming you back to Rixos Almaty on your next visit to Almaty. Best regards, Rixos Almaty Team

Josua M. Families - 2/13/2026 Confirmed reviews ALL

I am not satisfied with Rixos. Comparing Swissotel, the price is like twice of Swissotel. And the area is smaller than Swissotel. Please don't put in ALL ACCOR this hotel. I am really dissappointed. I cannot refund the breakfast. in Swissotel i can do it refund breakfast if cancel before the day. No more words to describe this disappointment.

Dear Mr. Josua M., Thank you for taking the time to share your impressions of your stay at Rixos Almaty. We are sorry to learn that your overall experience was not as you had expected. We truly value feedback from our guests, as it helps us better understand expectations and continue to improve our service. Your comments have been shared with our management team for their review. Should you wish to discuss your experience further, please feel free to contact us at hb… We would be pleased to have the opportunity to welcome you again. Kind regards, The Rixos Almaty Team

Harry R. Business - 2/12/2026 Confirmed reviews ALL

Usually service is excellent. Was not on this occasion. I do not expect to be permanently chased to pay for items that I am trying to put on the room. Rooms need renovating and there was a smell of compost coming from the loo. No recognition of ALL status

Dear Mr. R., Thank you for taking the time to share your experience with us. We are truly sorry that this stay did not meet your expectations, especially given your previous positive experiences with us. Please accept our apologies for the minibar situation — it should never have caused you inconvenience or frustration. We understand how unpleasant this must have been and are taking steps to ensure such situations do not happen in the future. We are also sorry that the condition of your room and the bathroom odor caused discomfort. Your comments have been shared with the relevant teams, and measures are being taken to improve the rooms and provide a more comfortable environment for all guests. We sincerely value your loyalty and hope to have the opportunity to welcome you again, so we can provide the level of service you expect and ensure your stay is as pleasant and comfortable as it should be. Kind regards, Rixos Almaty Team

Henry S. Business - 2/12/2026 Confirmed reviews ALL

My least pleasurable stay at the Rixos Almaty. Staff were not on form this time with the real kick in the teeth coming as I was checking out. I was asked whether I had taken anything from the mini bar and was then told I had to wait for a member of staff to check - made me feel like a common criminal. I also had a member of my party who made the team aware that their air conditioning was broken and running very warm. They failed to fix it or offer a new room in an almost empty hotel.

Dear Mr. S., Thank you for taking the time to share your detailed feedback regarding your recent stay at Rixos Almaty. We are truly sorry to learn that this visit was your least pleasurable experience with us and that it did not meet your expectations. Please accept our sincere apologies for the situation during check-out. Being asked to wait for a minibar inspection should never make a guest feel uncomfortable or distrusted. Your comments have been shared with our Front Office management team to review the procedure and provide additional training to ensure such situations are handled with greater care and sensitivity. We are also very sorry to hear about the air conditioning issue in your companion’s room and that it was neither resolved promptly nor an alternative room offered. This does not reflect our service standards, especially when availability would have allowed us to provide a quick solution. We are currently addressing this matter internally with both our technical and front desk teams. Your feedback is particularly important to us, especially as a business traveler, and we would truly appreciate the opportunity to discuss your experience personally. Please feel free to contact us directly at hb… so we may look into this matter further and work toward restoring your confidence in us. We sincerely hope to have the opportunity to welcome you back and provide the level of service you rightfully expect. Kind regards, The Rixos Almaty Team

Narottam S. Couples - 2/1/2026 Confirmed reviews ALL

Yes

Dear Mr. Narottam s., Thank you for taking the time to share your feedback with us. We regret to learn about the inconvenience you experienced during your stay regarding the wash basin issue and that your concerns were not addressed in a timely manner. This is not the level of service we aim to provide our guests, and your comments have been shared with the relevant departments for internal review. We would appreciate the opportunity to look into this matter in more detail. Kindly contact us directly at hb…, providing your stay details, so that we may further investigate and follow up accordingly. We value your feedback, as it helps us improve our services. Best Regards, The Rixos Almaty Team