Novotel Almaty City Center 4 stars

Name: Hotel in Almaty Novotel Almaty city center - ALL - ALL
Address: Dostyk Avenue 104 A, ALMATY, A25D5Y3, Kazakhstan
Telephone: +77273553838
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,590 reviews

Best price
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Dostyk Avenue 104 A, A25D5Y3 ALMATY, Kazakhstan

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Novotel Almaty City Center

Hotel that makes every moment matter

The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Novotel Almaty City Center is located in the very center of Almaty, in its cultural and business part. The nearest subway stations are Abai and Baikonur. Stroll down Dostyk Avenue with lots of cafes & restaurant or have a walk along the canal or in parks Novotel Almaty City Center offers the best combination between a relax stay or a productive day of work. Enjoy the Cable Car forKok Tobe Hill, activities around & central location to most of interesting places such as parks or shopping destinations.

The Novotel Almaty City Center hotel is located just 5 minutes walking from Abai Metro Station, 12 minutes drive from train station and about 30 minutes drive from Almaty international airport. Main public transport lines stopped near by the hotel

Located in the heart of the lively district, the Novotel Almaty City Center welcomes you in a relaxed atmosphere. The team welcomes you with Kazakh warmth and friendly service in a French ambience. See you soon!

Sebastien VINCENT, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Convenient location in the business and cultural center of Almaty city.
6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
International Cuisine with local specialties and French touch
Large indoor swimming pool
Fitness centre open 24/7 & Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room with 1 Queen-size bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Mountain view
Accessible room

Room

Standard Room with 2 single beds

2 persons
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Mountain view

Room

Superior Room with 1 double bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Mountain view

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Hotel location

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

+7 727 355 3838

+7 727 355 3939

ABAI

Railway station

Access: 1.2 km / 0.75 mi 10 min walk / 3 min drive

ALMATY 2

Railway station

Access: 5 km / 3.11 mi 12 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Our guest reviews

Definitely recommend this hotel

F9285AHWorldtravelle 9/22/2023 TripAdvisor review

Definitely recommend this hotel. From check-in to check out the staff were excellent, the hotel is very clean and is also very well run. Excellent location in Almaty. Rooms are fairly standard but have very efficient air conditioning that stays at the temperature set. Quiet hotel despite being in the very centre of the city. Indoor pool was clean too and a good temperature, although too short (13m) to do any serious training. But this hotel is an excellent choice for a stay in Almaty, helped by the wonderful staff there. Excellent breakfast too with some very good local products, although it would have been nice to have had the Italian coffee machine in the bar in use for breakfast too. But I highly recommend this hotel for Almaty, and I will certainly be choosing it for future visits.

Can K. Business - 9/18/2023 Confirmed reviews ALL

Above average.

Dear Mr. K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Assem Guest Experience Manager

Very good location and staff

Anonymous Business - 9/13/2023 Confirmed reviews ALL

Excellent, no issues

good stay

Zumrad F. T. Business - 9/11/2023 Confirmed reviews ALL

very clean, good location, very polite and professional staff.

Dear Zumrad M., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assem Guest Experience Manager

Good Stay but inconsistent service level

Ian Business - 9/10/2023 Confirmed reviews ALL

Stay was great, location is excellent. Rooms are clean and well maintained. Staffs were generally friendly and helpful. However, I had one bad experience at the bar. I ordered dinner, drinks and dessert. A male staff (without name tag) took my order and asked me to sit. I waited for nearly an hour as I know steaks generally take a longer time to prepare. After waiting for almost an hour, I didn’t even get my drink. I asked another waiter only to find out that my order was not keyed in by the previous waiter. I had to wait for another 30 mins to get my order.

Dear Mr. O., Thank you for the detailed and honest review of our hotel. You feedback is very appreciated. Thank you very much for bringing to our attention the situation that you experienced at the bar. Please be assured that we will investigate the issue and will take all corrective action to provide you with better service during your next stay. Allow us to express our apologies for the inconvenience. Thank you for choosing our hotel and being our valued guest. We hope to welcome you again! Sincerely, Assem Guest Experience Manager

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Web-users rating

Other web-users rate our hotel

531 reviews 9.6/10 Location
522 reviews 7.1/10 Room
667 reviews 8.5/10 Service
12 reviews 8.7/10 WiFi
347 reviews 8.7/10 Breakfast
199 reviews 8.1/10 Cleanliness
185 reviews 8/10 Food
182 reviews 4.8/10 Comfort

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All our hotels in Almaty

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.