Novotel Almaty City Center 4 stars
Customer review rating (ALL Rating) 4.6/5 
1,627 reviews
Our accommodation(s)
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Page out of
Page out of
Page out of
Hotel location
Novotel Almaty City Center
Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan
GPS:43.242166, 76.958027
Access and transport
Page out of
ABAI
Railway station
Access: 1.2 km / 0.75 mi 10 min walk / 3 min drive
ALMATY 2
Railway station
Access: 5 km / 3.11 mi 12 min drive
Page out of
THE REPUBLIC PALACE
Opera/symphony/concert hall
Access: 100 m / 0.06 mi 5 min walk
CENTRAL MUSEUM
Museums
Access: 1.5 km / 0.93 mi 17 min walk / 2 min drive
OPERA BALLET ABAY
Opera/symphony/concert hall
Access: 1.9 km / 1.18 mi 22 min walk / 7 min drive
GORKY PARK
Amusement park
Access: 4.3 km / 2.67 mi 41 min walk / 14 min drive
KOK TOBE
Tourist attraction
Access: 4.7 km / 2.92 mi 50 min walk / 12 min drive
MEDEU SHYMBULAK
Ski area
Access: 15 km / 9.32 mi 27 min drive
Page out of
DOSTYK PLAZA
Shopping centre/mall
Access: 900 m / 0.56 mi 13 min walk / 10 min drive
Hotel services
Check-in from - Check out up to
On site
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Le RestO
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
Lobby Bar
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
Breakfast
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Pool
Fitness center
KEEP IN SHAPE DURING YOUR STAY IN OUR 24H-OPEN FITNESS IN ALMATY OFFERING ALL YOU NEED FOR THE BEST WORKOUT, RANGING FROM TREADMILL TO WEIGHTLIFTING EQUIPMENT AND CARDIO MACHINES.
Spa
FROM THE FIRST MOMENT YOU STEP IN IN BALANCE SPA, LET YOURSELF SLIP AWAY FROM THE REAL WORLD.GET AWAY FROM EVERYDAY WORRIES AT THIS BEST SPA IN ALMATY. AFTER A FIRST-HAND CONSULTATION DETERMINING YOUR NEEDS, ABANDON YOURSELF IN THE CARE OF OUR THERAPISTS.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 210 m² / 2260.419 sq ft
- Maximum seats capacity
- 220
- Maximum capacity for banquets
- 150
Our guest reviews
ALL Rating
Very expensive
Customer review rating 3.0/5
Sergejs M. Business - Confirmed reviews ALL
Dear Sergejs M., Thank you for taking the time to tell us about your experience at the Novotel Almaty City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Amazinz stay
Customer review rating 5.0/5
Laurent C. Solo - Confirmed reviews ALL
Dear Laurent Marc c., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Good stay
Customer review rating 5.0/5
Ipek S. Business - Confirmed reviews ALL
Dear Ipek S., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
service very good
Customer review rating 5.0/5
W. J. Families - Confirmed reviews ALL
Dear j. W., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Well located; sustainability and waste free
Customer review rating 4.0/5
Asel Friends - Confirmed reviews ALL
Dear Asel K., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For Bathrobe, it might have been missed while doing the room and our apologies. We have introduced a whatsapp number for Quality management for any request from guest, therefore, do not hesitate to request it during your next stay and use it so to help us solve issue fast and have full guest satisfaction Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
In partnership with TripAdvisor
