Novotel Almaty City Center 4 stars
Customer review rating (ALL Rating) 4.7/5 1,077 reviews
ALLSAFE approved hotel
Convenient location in the business and cultural center of Almaty city.
6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
Expatriate Chef with International Experience
Large indoor swimming pool
Gym 24/7
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Accessible room
Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan
BUS 65: BAYANAUL MAGNUM REPUBLIC PALACE
Metro: 1 Abai
ALMATY At 18km / 11 miles
ALMATY At 18km / 11 miles - Shuttle paying
ALMATY At 18km / 11 miles
ABAI At 1km / 0 miles
ALMATY 2 At 5km / 3 miles
GPS:43.242166, 76.958027
Check-in from - Check out up to
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
KEEP IN SHAPE DURING YOUR STAY IN OUR 24H-OPEN FITNESS IN ALMATY OFFERING ALL YOU NEED FOR THE BEST WORKOUT, RANGING FROM TREADMILL TO WEIGHTLIFTING EQUIPMENT AND CARDIO MACHINES.
FROM THE FIRST MOMENT YOU STEP IN IN BALANCE SPA, LET YOURSELF SLIP AWAY FROM THE REAL WORLD.GET AWAY FROM EVERYDAY WORRIES AT THIS BEST SPA IN ALMATY. AFTER A FIRST-HAND CONSULTATION DETERMINING YOUR NEEDS, ABANDON YOURSELF IN THE CARE OF OUR THERAPISTS.
Whether you want a small, intimate gathering or a grand reception for hundreds, our facilities will accommodate your every need. Let us make your dream come true.
Customer review rating 4.5/5
Assyl Families - Confirmed reviews ALL
Our fav hotel where we stay every time we come to Almaty. This time used my ALL points to stay. Staff kindly assisted everything perfectly. Thank you.
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
Rooms were not clean as before.
Уважаемая Сауле, Позвольте поблагодарить Вас за то, что нашли время поделиться своим впечатлением о вашем недавнем пребывании у нас. Нам искренне жаль, что во время вашего последнего пребывания вы столкнулись с неудобствами в связи с чистотой номера, примите наши самые искренние извинения. Замечания по поводу качества уборки переданы руководителю хозяйственного отдела для улучшения качества услуг. Спасибо еще раз за ваш отзыв и мы искренне надеемся, вы дадите нам шанс исправить недостатки и изменить ваше впечатление в наилучшую сторону. С наилучшими пожеланиями, Алуа Менеджер по работе с гостями
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Great hotel. It was my second stay there. As usual I enjoyed ALL experience. Good quality breakfast. Kind service. They were helpful to arrange me allays dinner. It would be perfect stay, but beds felt hard. On top of that they didn’t count my night points with usual comment, that I had to book it thru all website. It’s not my first time booking. I never had problems but here.
Dear Kuanysh, Thank you for taking the time to share your experience at Novotel Almaty City Center. We are very pleased that in general the accommodation and service met your expectations. Let me thank you for being our loyal guest! I sincerely understand your disappointment with the points you did not receive and this is not hotel policy, it is the terms and conditions of our Accor Live Limitless loyalty program. When booking a room through a travel agency, unfortunately points are not awarded. You can also learn more about the terms of the program at this link https://all.accor.com/loyalty-program/legal/terms-and-conditions-en.pdf Sincerely, Alua Guest Experience Manager
Customer review rating 5.0/5
Zhuldyz Business - Confirmed reviews ALL
Thank you for caring about sleep of your guests - bed was great and bed linen was so nice to relax - not very cold, not very hot - I had a great rest after busy working days. Breakfast was also good (although coffee could be better). Service and housekeeping was also excellent. and location is great of course
Dear Zhuldyz, We very much appreciate your comments regarding your recent stay at Novotel Almaty City Center. It is always a pleasure for the team to read such encouraging comments. We thank You for your feedback and certainly look forward to welcoming you back again in the nearest future. Yours sincerely, Alua Guest Experience Manager
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Nice
Dear Igor, We very much appreciate your comments regarding your recent stay at Novotel Almaty City Center. It is always a pleasure for the team to read such encouraging comments. We thank You for your feedback and certainly look forward to welcoming you back again in the nearest future. Yours sincerely, Alua Guest Experience Manager
Our most recent 20 reviews
In partnership with TripAdvisor