Novotel Almaty City Center

Novotel Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.6/5 1,530 reviews

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Hotel extras

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,530 reviews

TripAdvisor Rating  4.5/5  104 reviews

Customer review rating 5.0/5

Vladislav Business - Confirmed reviews ALL

Very pleasant place to stay.

Dear Vladislav K., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good impression

Customer review rating 4.0/5

Olga Business - Confirmed reviews ALL

I payed for the late checkout, but it was problem for the receptionist to found in the system despite I showed the ref number

Dear Olga M., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always the best one

Customer review rating 4.5/5

Assyl Families - Confirmed reviews ALL

Another perfect stay at our favourite hotel

Dear Assyl T., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well Operated

Customer review rating 4.0/5

Hakan O. Business - Confirmed reviews ALL

Hotel is good. But the food is served at the room service is expensive.

Dear Hakan O., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Roxanat Business - Confirmed reviews ALL

Decent clean rooms, in a good central location.

Dear Roxana T., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 361 reviews 9.4/10 Location
  • 351 reviews 7.5/10 Room
  • 502 reviews 8.7/10 Service
  • 8 reviews 9.1/10 WiFi
  • 238 reviews 8.6/10 Breakfast
  • 156 reviews 8/10 Cleanliness
  • 97 reviews 8.9/10 Vibe
  • 63 reviews 9.1/10 Pool

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