Novotel Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.5/5 463 reviews

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Description

Hotel extras

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  463 reviews

Customer review rating 5.0/5

Kodir M. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful feedback and perfect rating! We’re delighted to hear that your stay was smooth, comfortable, and pleasant from arrival to departure. A special thank you for your kind words about our reception and breakfast teams - we will be happy to share your feedback with them. We truly appreciate your loyalty as an ALL member and look forward to welcoming you again at Novotel Almaty City Center. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center

Customer review rating 4.0/5

Tomasz K. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for your loyalty as an ALL member. We’re delighted to hear that you enjoyed our convenient downtown location, your room, and the service provided by our team. We also appreciate your comment regarding the breakfast area. Guest feedback is very valuable for us and helps us continue improving the overall experience. We look forward to welcoming you again at Novotel Almaty City Center. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center

Customer review rating 4.0/5

Yerkezhan Y. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback following your recent stay at Novotel Almaty City Center. We’re pleased to know that you appreciated the service provided by our team and had a comfortable overall experience. We also appreciate your comment regarding the Wi-Fi speed - your feedback is valuable for us as we continue improving our services and guest experience. We look forward to welcoming you again soon. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center

Customer review rating 3.0/5

Jithender R. T. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback and for your loyalty as an ALL Accor member. We regret to learn that certain aspects of your stay did not fully meet your expectations, particularly regarding room amenities, housekeeping service, and air conditioning. Please accept our sincere apologies for the inconvenience caused. Your comments have been carefully noted and shared with the relevant teams for further review and improvement. At the same time, we appreciate your positive ratings regarding cleanliness, breakfast, and overall service experience. Thank you once again for your feedback. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience in the future. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center

Customer review rating 5.0/5

Akshay S. D. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful feedback and perfect rating! We’re delighted to hear that you enjoyed our location and appreciated the friendliness and efficiency of our team. We also appreciate your comments regarding breakfast variety and Wi-Fi speed - your feedback is valuable for us as we continue improving the guest experience. We look forward to welcoming you and your family again at Novotel Almaty City Center. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center

Other web-users rate our hotel

  • 490 reviews 9.5/10 Location
  • 508 reviews 7.8/10 Room
  • 723 reviews 9.2/10 Service
  • 8 reviews 5.9/10 WiFi
  • 327 reviews 8.9/10 Breakfast
  • 228 reviews 8.8/10 Cleanliness
  • 200 reviews 8.4/10 Food
  • 175 reviews 5.2/10 Comfort

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