Novotel Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.6/5 474 reviews

Novotel Almaty City Center - Image 1
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Description

Hotel extras

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

Our accommodation(s)

Hotel location

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  474 reviews

TripAdvisor Rating  4.4/5  165 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Jerome H. G. E. Business - Confirmed reviews ALL

Swimming pool, sauna and fitness room are also very nice

Customer review rating 3.5/5

Milisha N. Families - Confirmed reviews ALL

Its wasnt like other Novotel, Staff was helpful, but cleaning was not up to the mark. Charges were high , hence didn't look like value for money.

Customer review rating 2.5/5

Peter A. Solo - Confirmed reviews ALL

Rooms are good, clean, comfortable, I enjoy staying there, but there is a major problem with communication regarding attempting to convince the hotel to confirm requested pick-up and return to ALA ... currently attempting after three months on booking ref PQWDBDXT to convince them to contact me to confirm ALA pick-up on 19/01/2026

Customer review rating 4.5/5

Anant B. Friends - Confirmed reviews ALL

Accor loyalists getting amazing treatment as usual

Customer review rating 2.5/5

Naveed S. Solo - Confirmed reviews ALL

Hotel is well located. Rooms are well maintained but smaller than competition. Reception staff needs training for better attitude to the customer.

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Other web-users rate our hotel

  • 533 reviews 9.5/10 Location
  • 538 reviews 7.8/10 Room
  • 744 reviews 8.9/10 Service
  • 9 reviews 7.1/10 WiFi
  • 365 reviews 9.2/10 Breakfast
  • 232 reviews 8.9/10 Cleanliness
  • 200 reviews 8.4/10 Food
  • 182 reviews 5.3/10 Comfort

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