Description
Hotel extras
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Convenient location in the business and cultural center of Almaty city.
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6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
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International Cuisine with local specialties and French touch
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Large indoor swimming pool
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Fitness centre open 24/7 & Spa
Our accommodation(s)
Page 1 out of 2, Room 1 : Standard Room with 1 Queen-size bed , Room 2 : Standard Room with 2 single beds
Room
Standard Room with 1 Queen-size bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Mountain view
- Accessible room
Room
Standard Room with 2 single beds
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View or Mountain view
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Suite
Junior Suite with 1 kingsize bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Mountain view
- Accessible room
Suite
Superior Suite with 1 kingsize bed
- 3 pers. max
- 75 m² / 807 sq ft
- Bedding 2 x Twin bed(s) and 1 x King size bed(s)
- Views: City View or Mountain view
Page out of
Room
Standard Room with 1 Queen-size bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Mountain view
- Accessible room
Suite
Junior Suite with 1 kingsize bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Mountain view
- Accessible room
Hotel location
Novotel Almaty City Center
Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan
GPS:43.242166, 76.958027
Access and transport
Page out of
THE REPUBLIC PALACE
Opera/symphony/concert hall
Access: 100 m / 0.06 mi 5 min walk
CENTRAL MUSEUM
Museums
Access: 1.5 km / 0.93 mi 17 min walk / 2 min drive
OPERA BALLET ABAY
Opera/symphony/concert hall
Access: 1.9 km / 1.18 mi 22 min walk / 7 min drive
GORKY PARK
Amusement park
Access: 4.3 km / 2.67 mi 41 min walk / 14 min drive
KOK TOBE
Tourist attraction
Access: 4.7 km / 2.92 mi 50 min walk / 12 min drive
MEDEU SHYMBULAK
Ski area
Access: 15 km / 9.32 mi 27 min drive
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DOSTYK PLAZA
Shopping centre/mall
Access: 900 m / 0.56 mi 13 min walk / 10 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
Le RestO
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
LOBBY BAR
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
Breakfast
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Pool
Dear guests, From April 13 to April 27, the SPA will undergo planned maintenance of the pool and the women's locker room with sauna, including full water replacement. We apologize for any inconvenience.
Fitness center
KEEP IN SHAPE DURING YOUR STAY IN OUR 24H-OPEN FITNESS IN ALMATY OFFERING ALL YOU NEED FOR THE BEST WORKOUT, RANGING FROM TREADMILL TO WEIGHTLIFTING EQUIPMENT AND CARDIO MACHINES.
Spa
FROM THE FIRST MOMENT YOU STEP IN IN BALANCE SPA, LET YOURSELF SLIP AWAY FROM THE REAL WORLD.GET AWAY FROM EVERYDAY WORRIES AT THIS BEST SPA IN ALMATY. AFTER A FIRST-HAND CONSULTATION DETERMINING YOUR NEEDS, ABANDON YOURSELF IN THE CARE OF OUR THERAPISTS.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 210 m² / 2260.419 sq ft
- Maximum seats capacity
- 220
- Maximum capacity for banquets
- 150
Our guest reviews
ALL Rating
Customer review rating 5.0/5
Steve A. Solo - Confirmed reviews ALL
Customer review rating 5.0/5
Kuzma K. Business - Confirmed reviews ALL
Customer review rating 5.0/5
Dustin J. S. Families - Confirmed reviews ALL
Dear Mr. S., Thank you very much for your outstanding review and for choosing Novotel Almaty City Center for your family stay. We are delighted to know that you and your family had such an enjoyable six-night stay with us. It is wonderful to hear that your Junior Suite provided the comfort and space you were looking for, and that you found the room clean, modern, and exactly as expected. Your kind words about our team, especially our breakfast staff, are truly appreciated. We will be delighted to share your compliments with them, as they will certainly be encouraged by your recognition. We are also pleased that you enjoyed our central location and had the opportunity to explore the beautiful walking path along the creek behind the hotel. Thank you as well for your helpful suggestion regarding additional USB charging outlets. Guest feedback like yours is invaluable as we continue to improve our facilities and services. We sincerely appreciate your loyalty as an ALL member and are especially grateful for your perfect scores across every aspect of your stay. Knowing that you would choose to stay with us again is the greatest compliment we could receive. We look forward to welcoming you and your family back to Novotel Almaty City Center for another memorable stay. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center
Customer review rating 3.5/5
Vijayasarathy S. Couples - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your detailed feedback and for choosing Novotel Almaty City Center for your stay. We are pleased to know that you found your stay comfortable and appreciated our convenient location and the support provided by our Front Office team. It is also wonderful to hear that our housekeeping team met your expectations and that your requests were attended to promptly. At the same time, we sincerely regret that our breakfast selection did not fully accommodate your dietary preferences. We understand how important it is for guests to have a variety of suitable options, especially considering the growing number of international travelers with specific dietary requirements. Your comments regarding vegetarian choices have been shared with our Food & Beverage team for review and consideration as we continuously strive to enhance our offerings. Thank you once again for your valuable feedback and for your loyalty as an ALL Classic member. We hope to have the opportunity to welcome you back and provide an even more satisfying experience in the future. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center
Customer review rating 1.0/5
Neville N. A. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback and for your loyalty as an ALL member. While we are pleased to know that you appreciated our location and the service provided by our team, we are truly sorry that the air conditioning in your room did not meet your expectations and significantly affected your overall experience. Please accept our sincere apologies for the inconvenience caused. We understand how important a comfortable room temperature is, especially after a busy day of travel or work. Your comments have been shared with our Engineering team for further review and preventive follow-up. We regret that this issue overshadowed an otherwise positive impression of our hotel. Thank you for bringing this matter to our attention, as feedback like yours helps us improve the experience we provide to our guests. We hope to have the opportunity to regain your trust and welcome you back for a much more comfortable stay in the future. Kind regards, Altynay Guest Relations Specialist Novotel Almaty City Center
Web-users rating
Other web-users rate our hotel
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495 reviews
9.6/10
Location
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513 reviews
7.7/10
Room
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735 reviews
9.1/10
Service
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9 reviews
7.6/10
WiFi
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322 reviews
9/10
Breakfast
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236 reviews
8.6/10
Cleanliness
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200 reviews
8.3/10
Food
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180 reviews
5.3/10
Comfort
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43 reviews
9.5/10
Location
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47 reviews
7.1/10
Room
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63 reviews
9.5/10
Service
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30 reviews
9/10
Breakfast
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19 reviews
5/10
Comfort
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16 reviews
8.6/10
Cleanliness
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9 reviews
9.1/10
Vibe
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7 reviews
8.1/10
Amenities
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11 reviews
9.6/10
Location
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9 reviews
6.3/10
Room
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10 reviews
9.2/10
Service
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8 reviews
8.1/10
Cleanliness
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7 reviews
9/10
Breakfast
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7 reviews
4.7/10
Comfort
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5 reviews
8.5/10
Vibe
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5 reviews
8.2/10
Amenities
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14 reviews
9.7/10
Location
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12 reviews
7.4/10
Room
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14 reviews
8.9/10
Service
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9 reviews
9/10
Breakfast
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7 reviews
8.3/10
Food
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6 reviews
8.6/10
Cleanliness
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5 reviews
9/10
Vibe
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12 reviews
9.7/10
Location
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8 reviews
7.5/10
Room
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9 reviews
9.2/10
Service
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Frequently asked questions
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