Customer review rating 4.6/5 1,388 reviews
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Convenient location in the business and cultural center of Almaty city.
6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
Expatriate Chef with International Experience
Large indoor swimming pool
Gym 24/7
Check-in from 14h00
Check out up to 12h00
Paying
Dostyk Avenue 104 A
A25D5Y3 almaty
kazakhstan
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Number of meeting rooms: 6
Maximum size: 210 m²
Maximum capacity: 220 people
Maximum banquet capacity: 150 people
Anonymous Business - 06/04/2021 Confirmed reviews ALL
Quite & comfortable
PERFECT LOCATION
Myriam V. Business - 06/04/2021 Confirmed reviews ALL
Business trip so nice to be hosted by the great Novotel Almaty team
Still need a lot of training
Assem G. Business - 02/04/2021 Confirmed reviews ALL
Upon checking both receptionists ignored my greeting and kept their heads down. it was early morning and I was tired from flight and needed quick check in. However, lady who was checking me in was asking me questions about who is paying even though company paid. My brother was helping me with bags to go upstairs and lady shouted that it is single occupancy. Overall check in experience was very unwelcoming and cold. Staff shall be reminded that they work in "Hospitatlity industry" and that simple greeting goes long way. Another case when I requested bottle of water from housekeeping (which I believe my room is entitled for), lady gave a quite an attitude saying she doesn't have enough. I felt like my stay was a huge favor given from staff and I shall be grateful to even be allowed to stay there. Probably my last stay considering I travel often to Kazakhstan.
Well located
Amanda Friends - 30/03/2021 Confirmed reviews ALL
This hotel is nice. It would be better if breakfast was included. Great location next to Starbucks and Kok tobe.
Aliya D. Business - 30/03/2021 Confirmed reviews ALL
Well located, good service, nice room with all the amenities Areas for improvement: more towels in the room, the food at breakfast was not tasty, apart from crepes - not much choice of hot dishes, sausages and potatoes were tasteless, one of the dishes was fish - weird choice for breakfast.
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