Name: Affordable hotel in Almaty with good service for business and leisure - ibis Almaty Jetisu. - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, Kazakhstan
Telephone: +77273550355
Rating: 4.5

ibis Almaty Jetisu

Customer review rating (ALL Rating) 4.5/5 100 reviews

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Description

ibis Almaty Jetisu

Vibrant economy hotel, open to everyone

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. The first ibis Almaty Jetisu is a combo hotel which includes Novotel Living Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Mr Tagaev ARSENIY, Hotel Manager

The affordable ibis Almaty Jetisu is a part of the first Accor's combo-hotel in Kazakhstan. Comfortable rooms with innovative Sweet Bed by ibis, fitness center, sauna, and a meeting room for up to 24 guests - hotel provides everything needed for relaxation or effective business performance. Located in the same building with Novotel Living hotel and restaurants. Large beautiful lobby decorated with contemporary art pieces and greenery elements serves as a social hub.

Line Brew Reserve restaurant serves grilled meat and international cuisine. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine. Keep exploring local culture just outside the hotel. Walk to the Green Bazar, the Astana Square and the Abay Opera Theatre. Zhibek Zholy metro station, bus stops and Almaty-2 railway station are within walking distance. The airport is just 10 km away.

Hotel extras

Superb location near historical landmarks and metro station
Extraordinary Sweet Bed by ibis to guarantee you the best sleep
Fitness center with professional TechnoGym equipment and saunas
Nourishing breakfast in warm and cozy atmosphere of our lobby
ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

ALLSAFE approved hotel

Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Telephone +7 727 355 0355

ALMATY 2

Railway station

Access: 1.7 km / 1.06 mi 15 min walk / 5 min drive

ZHIBEK ZHOLY

Railway station

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

ALA

Int. airport 1 - IATA code

Access: 11 km / 6.84 mi 2 hrs 30 min walk / 30 min drive

ALMATY INT AIRPORT

Int. airport 1 - full name

Access: 11 km / 6.84 mi 2 hrs 30 min walk / 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Our accommodation(s)

Room

Standard Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: Courtyard View or City View

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Room

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: Courtyard View or City View

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Room

Premium Room with 1 double bed

Max. number of persons: 3
Area: From 26 m² / 279 sq ft
Views: Courtyard View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Location is good. Hotel is nice.

Anonymous Business - 12/1/2022 Confirmed reviews ALL

The Staff is very friendly. Rooms are clean.

Dear Rupesh A., First of all, thank you for taking the time to leave a review of our hotel. We are glad to know that you liked everything. Also, thank you for highlighting the work of our staff. We will take into account your note about breakfast. We hope you visit our hotel again! Sincerely, Arseniy Tagaev General manager of ibis Almaty Jetisu.

Less value for money since September

Mats S. Business - 11/19/2022 Confirmed reviews ALL

In general a good stay, but prices have gone up, and service remains the same. Rooms are good, staff is friendly. Housekeeping is excellent. What needs to be improved is the breakfast. Boring assortment. Fried eggs feel "plastic". Vegetables are not feeling fresh (tomatoes from yesterday added to the new ones of today). Boiled eggs are ice-cold... Should be warm of course. Needs not only one boiling at 3 AM.... Constant control required. So hotel is good but breakfast is what pulls down my score. Need action plan and new management approach.

Dear Mats Olof S., First of all, thank you for sharing your experience of staying at ibis Almaty Jetisu. We are always happy to receive positive feedback from our guests. We will certainly take into account and pass on to the responsible persons your comments regarding the variety of breakfasts. We hope you will give us the opportunity to welcome you again in the future! Sincerely, Arseniy Tagaev General manager of ibis Almaty Jetisu.

Very good location

José Couples - 10/29/2022 Confirmed reviews ALL

I liked my stay very much, but there are some details that should be taken care of urgently. The room was very comfortable, the staff was very friendly and always willing to help. However, we had a couple of issues that left a spot on our stay: 1 - The water in the shower did not drain and made the bathroom completely flooded, even reaching the carpet in the room. We had complained about this twice in reception, but the problem was never solved. 2 - We tried to order from the room service, but no one ever answers the phone, so we gave up.

Dear Jose Filipe A., First of all, let me thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. We are sorry to hear that you had issues during your stay. It is not the level of hotel service we strive to provide. Thank you for bringing these matters to our attention. All your complaints regarding staff have been forwarded to the relevant department, so we could fix them and improve our services. We hope you will give us another chance and we hope to welcome you back soon. Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu.

Nice stay, awful pricing policy

I. Business - 10/5/2022 Confirmed reviews ALL

Very good quality of service and accommodation. Very unsatisfuing pricing policy. Notwithstanding me being a long time member, the price of stay was increased twofold per night after sudden spike in prices on market. My stay was interrupted by a short break for business trip to other location. When back, the check was increased significantly.

Dear Saleyeu I., Thank you for taking the time to share your experience of your stay. We are glad that you appreciated the amenities of the hotel. Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu.

Overall Awesome

Daymon Business - 10/3/2022 Confirmed reviews ALL

overall good, friendly and helpful staffs (fluent in English), surrounded by very good restaurants. The only minus point is the location of the elevator, if your room is located at the other end of the building, it will be a long walk!

Dear Daymon, Thank you for appreciating the service of our hotel. We are always happy to receive positive feedback from guests. We will be glad to welcome you again in our hotel! Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu.

Web-users rating

Other web-users rate our hotel

101 reviews 9.7/10 Location
142 reviews 6.9/10 Room
98 reviews 7.6/10 Service
48 reviews 7.5/10 Breakfast
43 reviews 9.8/10 Vibe
42 reviews 9.5/10 Cleanliness
20 reviews 8.9/10 Amenities
7 reviews 8.2/10 Wellness Area

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