ibis Almaty Jetisu 3 stars

Customer review rating (ALL Rating) 4.6/5 768 reviews

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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

Description

Hotel extras

  • Superb location near historical landmarks and metro station

  • Extraordinary Sweet Bed by ibis to guarantee you the best sleep

  • Fitness center with professional TechnoGym equipment and saunas

  • Nourishing breakfast in warm and cozy atmosphere of our lobby

  • ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

Our accommodation(s)

Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  768 reviews

Customer review rating 5.0/5

Nuraddin H. Business - Confirmed reviews ALL

Everything is good (breakfast, cleaning, room), but! Toilet room is too cold, floor is cold as in arctic. Also, there is no bidet spray, very uncomfortable for me and my colleagues.

Dear Shruti Chadha, Thank you for your feedback and for the kind remarks about breakfast, cleanliness, and the room. We regret that the toilet area was too cold and that the floor felt uncomfortable. We also understand your concern regarding the absence of a bidet spray. Your comments have been shared with our team, as guest comfort is important to us. We appreciate you taking the time to share your experience and hope to welcome you again. Warm regards, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.5/5

Jason E. B. T. Business - Confirmed reviews ALL

No frills, good location

Dear Jason E. B. T., Thank You for taking the time to share Your feedback. We are pleased to know that You found our hotel to be of a good standard. Your opinion is very important to us, and we truly appreciate Your stay with us. We look forward to welcoming You back again in the near future. Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.0/5

Alina B. Business - Confirmed reviews ALL

Good comfortable rooms, but extremely hot in December, i couldn’t sleep or spend time in a room. Couldn’t have the window open due to outdoor noise. Breakfast was very good and varied from day to day. Bread was too dry, but otherwise everything was nice.

Dear Ms. B., Thank you very much for taking the time to share your experience with us. We truly appreciate your kind comments regarding the comfort of our rooms and the quality and variety of our breakfast. We sincerely apologize for the discomfort you experienced with the room temperature during your stay. As it is the winter season, our central air-conditioning system is set to heating mode for the entire hotel and, regrettably, it cannot be adjusted to cooling mode for individual rooms. We completely understand that this may not suit everyone’s personal comfort level, and we are very sorry for any inconvenience this caused you. Your feedback regarding the bread has been carefully noted and shared with our team for further attention. Thank you for your understanding and for bringing these matters to our attention. We truly value your feedback and hope to have the pleasure of welcoming you back in the future to provide you with an even more comfortable and enjoyable stay! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Sachin K. Solo - Confirmed reviews ALL

Nicely laid out compact rooms. Good services. English speaking staf

Dear Sachin K., Thank you very much for sharing your kind feedback. We are delighted to know that you enjoyed our central location, wonderful hospitality, and thoughtfully designed rooms. It’s especially pleasing to hear that our services and English-speaking staff contributed to making your stay comfortable and convenient. Your encouraging words truly motivate our team, and we look forward to welcoming you again for another pleasant stay in the future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Eugene C. Business - Confirmed reviews ALL

Had fine stay. Great for business travellers. Great location. Arbat street including all necessities within walking distance.

Dear Eugene C., Thank you very much for your detailed feedback. We truly appreciate your positive comments regarding the comfort, practicality, and convenient location of our hotel. It is rewarding to know that our hotel met your expectations for a business stay and that you found everything you needed within walking distance. Your kind words encourage our team to continue providing attentive service. We sincerely look forward to welcoming you back on your next visit! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Other web-users rate our hotel

  • 552 reviews 9.9/10 Location
  • 615 reviews 7.3/10 Room
  • 552 reviews 9/10 Service
  • 16 reviews 9.4/10 WiFi
  • 358 reviews 9/10 Breakfast
  • 272 reviews 8.8/10 Cleanliness
  • 162 reviews 9.6/10 Vibe
  • 122 reviews 8.1/10 Amenities

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