ibis Almaty Jetisu 3 stars

Customer review rating (ALL Rating) 4.6/5 777 reviews

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Description

Hotel extras

  • Superb location near historical landmarks and metro station

  • Extraordinary Sweet Bed by ibis to guarantee you the best sleep

  • Fitness center with professional TechnoGym equipment and saunas

  • Nourishing breakfast in warm and cozy atmosphere of our lobby

  • ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

Our accommodation(s)

Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  777 reviews

Customer review rating 4.5/5

Timo W. Business - Confirmed reviews ALL

as always a perfect hotel for a stopover. small rooms with everything you need and a very comfy bed. very professional and helpful staff.

Customer review rating 3.0/5

Ural A. Business - Confirmed reviews ALL

The hotel has all the chances to be one of the best hotels in Almaty but the bed is extremely uncomfortable and definitely unhealthy. I have been a guest of many premissed around the world and in many other hotels of the same chain. This hotel has to do something about it. This detail is the only complaint I have but it is a very serious one.

Customer review rating 4.5/5

Mark B. Business - Confirmed reviews ALL

It was a bit more then I expected from ibis and fully satisfied.

Dear Mark B., Thank you very much for taking the time to share your experience with us. We truly appreciate your warm comments and are pleased to know that you enjoyed the cozy atmosphere and the fresh, modern feel of the hotel. It is especially rewarding to hear that your stay exceeded your expectations and that you were fully satisfied with your experience. Your feedback is very important to us, and we look forward to welcoming you back and providing you with another comfortable stay in the future. Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Arjun R. Friends - Confirmed reviews ALL

Everything was 10/10 except having to fill my own water many times a day at the floor water dispenser. The staff were kind enough to accommodate my request for additional bottles. However, the parking was not properly marked and this created confusion. Overall, a great hotel and I am eager to try the adjoining Novotel when travelling with family.

Dear Arjun R., Thank you very much for sharing your experience with us. We appreciate your kind words about our hospitality and the support provided by our team. As an eco-certified hotel, we are committed to reducing plastic waste, which is why we provide glass decanters in the rooms and drinking water dispensers in the corridors. We sincerely thank you for your understanding and for supporting our sustainability efforts. Your comments regarding the parking signage are truly appreciated and will be shared with the relevant team for improvement. It would be a pleasure to welcome you back in the future, and we hope to see you again when you visit the adjoining Novotel with your family! Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Andrey K. Business - Confirmed reviews ALL

I liked those eco-saving things - like no plastic bottles and so on. It was calm, I did not hear any noise around. Breakfast was really nice. Personnel were helpful and welcome. There were well-located electrical sockets.

Dear Andrey K., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the calm atmosphere, cleanliness, breakfast, and the helpfulness of our team. Sustainability is very important to us, and we are proud to be an eco-certified hotel. To reduce plastic waste, we provide fresh water purifiers in the corridors and glass decanters in the rooms, which guests can refill at any time. We’re glad these eco-friendly initiatives were appreciated. It’s also great to know that you found the room layout practical and the environment quiet and comfortable. We truly appreciate your comments and hope to welcome you back again in the future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Other web-users rate our hotel

  • 575 reviews 9.8/10 Location
  • 620 reviews 7.2/10 Room
  • 581 reviews 9/10 Service
  • 18 reviews 9.4/10 WiFi
  • 367 reviews 8.7/10 Breakfast
  • 278 reviews 8.9/10 Cleanliness
  • 248 reviews 5.1/10 Comfort
  • 171 reviews 9.6/10 Vibe

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