ibis Almaty Jetisu

Customer review rating (ALL Rating) 4.5/5 724 reviews

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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

Description

Hotel extras

  • Superb location near historical landmarks and metro station

  • Extraordinary Sweet Bed by ibis to guarantee you the best sleep

  • Fitness center with professional TechnoGym equipment and saunas

  • Nourishing breakfast in warm and cozy atmosphere of our lobby

  • ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

Our accommodation(s)

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Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  724 reviews

Customer review rating 5.0/5

Popovychev K. Business - Confirmed reviews ALL

Dear Popovychev K., Thank you very much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience with us. It means a lot to know that you found our hotel to be of high quality and appreciated the personal attention from our team. Providing excellent service and creating a warm, welcoming environment for our guests is something we take great pride in, so your feedback truly motivates us to keep delivering our best. We hope to have the pleasure of welcoming you back in the near future for another memorable stay! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Carol T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are glad to know that our location near the station and metro was convenient for you, and that you found the room clean and well-maintained. We also appreciate your recognition of our team's service and our efforts to reduce plastic use. Your positive comments on the breakfast are truly valued. We hope to welcome you back in the future. Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Customer review rating 0.5/5

Sebastian S. Business - Confirmed reviews ALL

Small rooms

Customer review rating 2.5/5

A. Solo - Confirmed reviews ALL

Dear Saleh A., Thank you for taking the time to share your feedback. We are glad to hear that you appreciated our central location. Also we are sorry to learn that the room size and air conditioning did not fully meet your expectations. Please accept our sincere apologies for any discomfort caused. Kindly note that during the midseason period, our ventilation system operates in winter mode due to lower outdoor temperatures, especially at night. This is part of our energy efficiency and climate control policy, but we understand how it may have affected your experience. Your comments are important to us, and we will take them into consideration as we work to improve our guest experience. We hope to have the opportunity to welcome you again in the future. Warm regards, Karolina Kashkovarova Guest Relations Manager ibis and Novotel Living Almaty Jetisu.

Best option in almaty

Customer review rating 4.5/5

H. Families - Confirmed reviews ALL

Dear Mr. H., Thank you for your kind words! We are glad you enjoyed your stay and appreciated the location, breakfast, gym, sauna, and service. It’s especially rewarding to know you consider us the best option in Almaty. We look forward to welcoming you again soon! Best regards, Karolina Kashkovarova Guest Relations Manager of ibis & Novotel Living Almaty Jetisu

Other web-users rate our hotel

  • 545 reviews 9.8/10 Location
  • 672 reviews 6.9/10 Room
  • 609 reviews 8.9/10 Service
  • 15 reviews 8.8/10 WiFi
  • 340 reviews 8.9/10 Breakfast
  • 273 reviews 8.5/10 Cleanliness
  • 184 reviews 9.4/10 Vibe
  • 135 reviews 7.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.