Name: Affordable hotel in Almaty with good service for business and leisure - ibis Almaty Jetisu. - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, KZ
Telephone: +77273550355
Rating: 4.6

ibis Almaty Jetisu

Vibrant economy hotel, open to everyone

The affordable ibis Almaty Jetisu is a part of the first Accor's combo-hotel in Kazakhstan. Comfortable rooms with innovative Sweet Bed by ibis, fitness center, sauna - hotel provides everything needed for relaxation or effective business performance. Located in the same building with Novotel Living hotel and restaurants. Large beautiful lobby decorated with contemporary art pieces and greenery elements serves as a social hub.

Line Brew Reserve restaurant serves grilled meat and international cuisine. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine. Keep exploring local culture just outside the hotel. Walk to the Green Bazar, the Astana Square and the Abay Opera Theatre. Zhibek Zholy metro station, bus stops and Almaty-2 railway station are within walking distance. The airport is just 10 km away.

The hotel is located in the very center of the historical part of the city, within walking distance are Arbat, shopping centers, boutiques and restaurants. Convenient transport interchanges allow you to comfortably travel in any direction.

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. The first ibis Almaty Jetisu is a combo hotel which includes Novotel Living Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Yevgeniy Shrainer, Hotel Management

Hotel extras

Superb location near historical landmarks and metro station
Extraordinary Sweet Bed by ibis to guarantee you the best sleep
Fitness center with professional TechnoGym equipment and saunas
Nourishing breakfast in warm and cozy atmosphere of our lobby
ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

See availabilities

Room

Premium Room with 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

See availabilities

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1.7 km / 1.06 mi 15 min walk / 5 min drive

Sandyq

Restaurant and cafe district

Tary

Bar

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645 sq ft
Maximum seats capacity: 24
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 776 reviews

Lucy R. Couples - 4/5/2026 Confirmed reviews ALL

Had a one night stopover here for our flight layover and it was really good. The hotel felt new as was very clean and well maintained, location was great, staff were helpful and friendly and spoke good English. Even though the rooms are quite small they are really nice, bed and pillows very very comfortable. Lovely shower and good products. We loved the sustainability measures here, all products in refillable bottles, no plastic water bottles instead you get a glass jug and have water machines on each floor…wish all hotels did this. Gym and sauna were great. Will definitely stay here again if we get to come back to Almaty one day.

Dear Lucy R., Thank you very much for your wonderful and detailed feedback. We are truly delighted that your stay with us was so enjoyable, even during a short layover. It is a pleasure to know that you appreciated our location, cleanliness, and the comfort of our rooms, as well as the friendliness and professionalism of our team. We are especially grateful for your kind words about our sustainability initiatives—your recognition means a great deal to us. It is also lovely to hear that you had time to enjoy the gym and sauna facilities. We sincerely hope to have the pleasure of welcoming you back on your next visit to Almaty! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Dongma H. D. Business - 3/25/2026 Confirmed reviews ALL

I had a very pleasant stay. Everyone was professional and very kind.

Dear Dongma H. D., Thank you for your kind review. We are delighted to know that you had a pleasant and comfortable stay, and that our location and service met your expectations. It is especially meaningful to hear that our team’s professionalism and kindness made a positive impression. We truly appreciate your feedback and look forward to welcoming you again! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Ayush G. Couples - 3/21/2026 Confirmed reviews ALL

Great hotel overall with proximity to city centre and a sustainability push

Dear Ayush G., Thank you for sharing your experience. We are pleased that our convenient location near the city centre met your expectations and that our sustainability initiatives resonated with you. We remain committed to enhancing both guest comfort and our environmental efforts. We appreciate your feedback and hope to have the opportunity to welcome you again! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Shravan B. Families - 3/17/2026 Confirmed reviews ALL

Ordered room service and food was cold and they had missed items on order. When I mentioned parts of my order were missing the staff just shrugged their shoulders and left.

Dear Shravan B., Thank you for bringing this matter to our attention. Please accept our sincere apologies for the shortcomings you experienced with your room service order, including the temperature, missing items, and the response from our staff. This is not reflective of the standards of service we are committed to providing. Your feedback has been taken very seriously and shared with the relevant departments to ensure immediate improvements are made. We would be honored to welcome you back, and on your next visit, our Front Office Manager will personally be available to meet you and ensure that you receive the highest level of service throughout your stay. We truly appreciate your feedback and hope to have the opportunity to restore your confidence in us! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Wojciech Z. T. Business - 3/16/2026 Confirmed reviews ALL

The only issue was related to breakfast. There was no free tables to sit as service people didn't clean up them after previous guests. The situation repeated everyday around 8.30 am

Dear Wojciech Z. T., Thank you very much for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location and found the rooms clean and comfortable. At the same time, we sincerely apologize for the inconvenience you experienced during breakfast. We regret that the tables were not cleared promptly, which made it difficult for you to find a seat. Please be assured that your comments have been shared with the relevant team to ensure that the service during busy breakfast hours is improved. We truly appreciate your feedback, as it helps us enhance the experience for all our guests. We hope to have the pleasure of welcoming you again in the future and providing you with an even better stay. Kind regards, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.