Pets are not allowed at ibis Almaty Jetisu.

ibis Almaty Jetisu 3 stars

Name: Affordable hotel in Almaty with good service for business and leisure - ibis Almaty Jetisu. - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, KZ
Telephone: +77273550355
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 782 reviews

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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

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ibis Almaty Jetisu

Vibrant economy hotel, open to everyone

The affordable ibis Almaty Jetisu is a part of the first Accor's combo-hotel in Kazakhstan. Comfortable rooms with innovative Sweet Bed by ibis, fitness center, sauna - hotel provides everything needed for relaxation or effective business performance. Located in the same building with Novotel Living hotel and restaurants. Large beautiful lobby decorated with contemporary art pieces and greenery elements serves as a social hub.

Line Brew Reserve restaurant serves grilled meat and international cuisine. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine. Keep exploring local culture just outside the hotel. Walk to the Green Bazar, the Astana Square and the Abay Opera Theatre. Zhibek Zholy metro station, bus stops and Almaty-2 railway station are within walking distance. The airport is just 10 km away.

The hotel is located in the very center of the historical part of the city, within walking distance are Arbat, shopping centers, boutiques and restaurants. Convenient transport interchanges allow you to comfortably travel in any direction.

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. The first ibis Almaty Jetisu is a combo hotel which includes Novotel Living Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Yevgeniy Shrainer, Hotel Management

Hotel extras

Superb location near historical landmarks and metro station
Extraordinary Sweet Bed by ibis to guarantee you the best sleep
Fitness center with professional TechnoGym equipment and saunas
Nourishing breakfast in warm and cozy atmosphere of our lobby
ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

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Room

Standard Room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

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Room

Premium Room with 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

See availabilities

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Hotel location

ibis Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 1.7 km / 1.06 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1.7 km / 1.06 mi 15 min walk / 5 min drive

Sandyq

Restaurant and cafe district

Tary

Bar

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645 sq ft
Maximum seats capacity: 24
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 782 reviews

Gianni L. Business - 6/3/2026 Confirmed reviews ALL

Dear Gianni L., Thank you very much for your kind feedback. We are delighted to hear that you had a very good experience and that our staff made a positive impression with their professionalism and attentiveness. Providing high-quality service and ensuring our guests feel comfortable and well taken care of is our top priority, and your comments are truly encouraging for our entire team. We sincerely appreciate your feedback and look forward to the pleasure of welcoming you again in the near future! Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Zhaniya K. Couples - 6/2/2026 Confirmed reviews ALL

Good position, silent rooms. Unfortunately the breakfast room is very cold and the breakfast food is not heated well, the food that has to be hot is quite often very cold. Also there's always problems with the towels. I book the room for two people and find a set only for one! Everyday I ask for extra towels but the very next day after cleaning service the towels are gone and the set is again for one pedson. It's VERY annoying!

Dear Zhaniya K., Thank you very much for your detailed feedback. While we are pleased that you appreciated our location and the quietness of the rooms, we sincerely regret that your overall experience did not meet your expectations. Please accept our sincere apologies for the discomfort caused by the temperature in the breakfast room and the quality of the hot dishes. This is certainly not the standard we strive to maintain, and your comments have been carefully noted and shared with the relevant team for immediate attention. We are particularly sorry for the repeated issues with the towels. We fully understand how frustrating this must have been and deeply regret the inconvenience caused by the inconsistency in our housekeeping service. Please be assured that this matter is being addressed to ensure it does not recur. We also sincerely apologize for the confusion regarding your late check-in and the communication from our booking office. We recognize the importance of clear and accurate communication and regret any stress or inconvenience this situation may have caused. Your feedback has been shared with the relevant departments to improve coordination and prevent similar occurrences in the future. Please rest assured that your feedback has been taken very seriously. We remain committed to improving our services and sincerely hope to have the opportunity to welcome you again and provide you with a much more comfortable and seamless experience. Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Farid A. K. Solo - 5/29/2026 Confirmed reviews ALL

Dear Farid A. K., Thank you for your wonderful review! We are thrilled to hear that Ibis Almaty feels like your home away from home. It’s especially rewarding to know that our team made you feel welcome and well taken care of—your kind words will certainly be shared with them. We’re also glad you enjoyed the comfort of our rooms and our central location, making it easy to explore the city. It’s always our goal to provide a relaxing and convenient stay for our guests. We truly appreciate your support and look forward to welcoming you back for another memorable visit in the near future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Nourou-dine I. Business - 5/28/2026 Confirmed reviews ALL

Dear Nourou-Dine I., Thank you very much for taking the time to share your experience. We’re glad to hear that you had a comfortable stay and that our team was able to respond promptly and effectively to your requests and concerns. Providing attentive and helpful service is something we take great pride in, and your feedback is a wonderful encouragement for our staff. We will be sure to share your kind words with the team as motivation to continue delivering a high standard of hospitality. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Richard B. Solo - 5/27/2026 Confirmed reviews ALL

Dear Richard B., Thank you so much for your wonderful review! We are truly happy to hear that you enjoyed your stay and discovered Almaty in such a positive way. Your kind words about our team, cleanliness, and overall atmosphere mean a lot to us — it’s exactly the experience we strive to create for every guest. It would be a real pleasure to welcome you back again soon! Sincerely, Karolina Kashkovarova Guest Relations Manager of ibis and Novotel Living Almaty Jetisu.

Web-users rating

Other web-users rate our hotel

549 reviews 9.8/10 Location
578 reviews 7.4/10 Room
588 reviews 9.1/10 Service
20 reviews 8.1/10 WiFi
338 reviews 8.6/10 Breakfast
274 reviews 8.6/10 Cleanliness
148 reviews 9.7/10 Vibe
109 reviews 8.1/10 Amenities

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36 reviews 9.9/10 Location
23 reviews 7.2/10 Room
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6 reviews 8.4/10 Amenities

25 reviews 9.8/10 Location
26 reviews 6.7/10 Room
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12 reviews 9.7/10 Vibe
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7 reviews 8/10 Amenities

25 reviews 9.9/10 Location
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9 reviews 5/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Almaty Jetisu, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Almaty Jetisu regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.