Mercure Almaty City Center
Mercure Almaty City Center 4 stars
Customer review rating (ALL Rating) 4.7/5 
262 reviews
Hotel location
Mercure Almaty City Center
53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan
GPS:43.263862, 76.939901
Access and transport
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ALMATY 2
Railway station
Access: 1 km / 0.62 mi 12 min walk / 9 min drive
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Shuttle
Additional charge
Shuttle on call
RAILWAY STATION 2
Railway station
Access: 1.3 km / 0.81 mi 14 min walk / 3 min drive
ALMATY
Int. airport 1 - full name
Access: 1.61 km / 1 mi 26 min drive
-
Shuttle
Additional charge
Shuttle on call
ALA
Int. airport 1 - IATA code
Access: 13.2 km / 8.2 mi 26 min drive
-
Shuttle
Additional charge
Shuttle on call
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ARBAT STREET
Art and Culture
Access: 500 m / 0.31 mi 4 min walk / 1 min drive
-
Shuttle
Additional charge
Shuttle on call
ABAI THEATER
Entertainment/theatre district
Access: 1.9 km / 1.18 mi 27 min walk / 6 min drive
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Shuttle
Additional charge
Shuttle on call
28 PANFILOVS PARK
Art and Culture
Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive
-
Shuttle
Additional charge
Shuttle on call
ALMATY ZOO
Zoo
Access: 3.4 km / 2.11 mi 43 min walk / 8 min drive
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Shuttle
Additional charge
Shuttle on call
KOK TOBE HILL
Tourist attraction
Access: 3.7 km / 2.3 mi 51 min walk / 11 min drive
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Shuttle
Additional charge
Shuttle on call
STATE MUSEUM
Museums
Access: 3.8 km / 2.36 mi 54 min walk / 12 min drive
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Shuttle
Additional charge
Shuttle on call
ART MUSEUM
Museums
Access: 4.9 km / 3.04 mi 1 hrs 3 min walk / 14 min drive
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Shuttle
Additional charge
Shuttle on call
ARCHEOLOGY MUSEUM
Museums
Access: 6.3 km / 3.91 mi 1 hrs 18 min walk / 19 min drive
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Shuttle
Additional charge
Shuttle on call
MEDEU SKATING RING
Sports centre
Access: 18 km / 11.18 mi 32 min drive
-
Shuttle
Additional charge
Shuttle on call
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BIG ALMATY LAKE
Lake
Access: 36.7 km / 22.8 mi 1 hrs 6 min drive
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Shuttle
Additional charge
Shuttle on call
Hotel services
Check-in from - Check out up to
In summary
On site
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
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GOURDET
The overall breakfast - restaurant space is enhanced by its colorful and elegant interiors. No matter the day, the breakfast buffet represents local, international, and traditional European breakfast options including fried eggs, omelette, bacon, ham.
Sievers Non contractual photo
A cozy a' la carte restaurant to taste international and local dishes prepared by our Italian chef and his team.
Turquoise VIP Room
Those seeking privacy and relax will enjoy our private room, aptly named after the color of its furniture, accommodates 10 to 12 guests, enhanced by its luxurious and elegant interiors.
BARKHAN
At the Lobby Bar guests can enjoy perfectly made fresh coffee, cocktails, wines and champagne with light meal menu.
3 breakfasts Non contractual photo
Fitness center
Currently unavailable
Mercure Almaty City Center fitness center is the best choice to stay fit with the modern cardio and strength fitness equipment. Enjoy exceptional views from the 11th floor.
Spa
The spa center of Mercure Almaty City Center is a unique place where you can relax and spend time for beauty and physical care. Mental and physical harmony can be restored with the help of relaxing massage which are available within the spacious salon.
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 140 m² / 1500 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 0
Our accommodation(s)
The airconditioned 30 m² Standard Room, with one double bed or with two single beds, offers contemporary room design with features of ethnic style, wardrobe, mini-bar, LED TV, coffee and tea making facilities, WIFI, working area with a desk. The airconditioned 60 m² Superior Suite Room, with king size bed with a living room and a sofa offers wardrobe, walk-in closet, exclusive bathroom, mini-bar, two LED TVs, coffee and tea making facilities, WIFI and a working area with a desk.
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Room
Standard Room with 1 double bed
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Courtyard View or Mountain view
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities(...)
Room
Standard Room with 2 single beds
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Courtyard View or Mountain view
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities(...)
Room
Superior Room with 1 double bed
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Mountain view
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Suite
Superior Suite with 1 kingsize bed and sofa
- Max. number of persons: 4
- Area: From 60 m² / 645 sq ft
- Views: Mountain view or Park view or Hills view or City View or Courtyard View
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
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Room
Standard Room with 1 double bed
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Courtyard View or Mountain view
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities(...)
Room
Standard Room with 2 single beds
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Courtyard View or Mountain view
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities(...)
Room
Superior Room with 1 double bed
Accessible room
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Views: City View or Mountain view
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Our guest reviews
ALL Rating
The best hotel in Almaty
TripAdvisor rating 5.0/5
Sherpa02933851855 Business - TripAdvisor review
Dear Guest, We would like to thank you for taking the time to rate and share your above experience within our Mercure Almaty City Center with the TripAdvisor community. It is indeed a pleasure to get to know that your stay was memorable. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Mercure Team
Location is good
Customer review rating 3.5/5
Fuad Business - Confirmed reviews ALL
Dear Fuad S., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your recommendations will be forwarded to relevant department regarding heating system. Thank you again for sharing your experience, your opinion is really important for us, as we daily work to improve the quality of provided services Sincerely, General Manager Antonio Petrucci
Excellent customer service
Customer review rating 5.0/5
J. Business - Confirmed reviews ALL
Dear BASTIAAN J., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team
!
TripAdvisor rating 5.0/5
zhandos8 Couples - TripAdvisor review
Dear Zhandos8, We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Antonio Petrucci
Good stay
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Dear Regis C., Thank you very much for choosing Mercure Almaty as an accommodation for your stay and for sharing with us your experience. Its a great pleasure for us to receive such a warm feedback from our dear guest. We are looking forward to welcome you back in our hotel and Almaty city! Best Regards, Mercure team
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