Mercure Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 490 reviews

Mercure Almaty City Center - Image 1
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Description

Hotel extras

  • SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains

  • 5 fully equipped meeting rooms and free unlimited Wi-Fi

  • In-house restaurant serving local and international dishes prepared by an Italian chef

  • In central Almaty with easy access to the Arbat, historical and shopping district of the city

  • 20 minutes from Almaty International Airport

Our accommodation(s)

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Room 1

Hotel location

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan

GPS:43.263862, 76.939901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  490 reviews

TripAdvisor Rating  4.5/5  168 reviews

Top Crew im Hotel - Sehr, sehr freundlich und zuvorkommend.

Customer review rating 5.0/5

Stephan Business - Confirmed reviews ALL

Dear Stephan, Thank you for your great feedback! 😊 We\'re delighted that you enjoyed your stay with us and that our team was able to provide you with tips and support. We hope to welcome you back soon! Best regards, Your Mercure Almaty Team

GREAT STAY AS USUAL

Customer review rating 5.0/5

Daniel K. Business - Confirmed reviews ALL

Dear Daniel, Thank you for your wonderful review! 😊 We\'re delighted that you enjoyed our location, staff, cozy rooms, and spa. We look forward to welcoming you back for another great stay! Best regards, Team Mercure Almaty

Great Stay and Best locaiotn.

TripAdvisor rating 4.0/5

ammn11 TripAdvisor review

Dear Guest, Thank you for your kind words! We’re delighted to hear that you had a great stay and enjoyed our central location, friendly staff, and breakfast selection. It’s wonderful to know that our team could assist with crediting your stay with ALL Accor. We truly appreciate your recommendation and look forward to welcoming you back soon! Best regards, Mercure Almaty Team

Well located. Good Team. Cooperative and Helpful

Customer review rating 4.0/5

Deepak M. Families - Confirmed reviews ALL

Dear Deepak M., Thank you for your feedback and kind words about our location and team! We're thrilled to hear that our staff left a positive impression on you. Regarding your suggestions, we appreciate your input on the water bottle policy and vegetarian/eggless dishes. Your comments will be shared with our management team to consider enhancing these aspects of our services. We look forward to welcoming you back and ensuring an even better experience next time! 😊 Best regards, Mercure Almaty Team

Well located and a good place to stay

Customer review rating 5.0/5

Hemant R. C. Families - Confirmed reviews ALL

Dear C., Thank you for sharing your wonderful experience with us! We're delighted to hear you enjoyed your stay and appreciated our location. Your suggestion regarding vegetarian options for breakfast is greatly valued, and we’ll certainly share it with our culinary team to enhance our offerings. We look forward to welcoming you back soon! 😊 Mercure Almaty Team

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Other web-users rate our hotel

  • 268 reviews 9.7/10 Location
  • 349 reviews 8.9/10 Room
  • 478 reviews 9.4/10 Service
  • 10 reviews 9.8/10 WiFi
  • 202 reviews 9.3/10 Breakfast
  • 157 reviews 9.5/10 Cleanliness
  • 145 reviews 8.6/10 Comfort
  • 122 reviews 8.8/10 Food

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