Name: MERCURE ALMATY CITY CENTER - ALL
Address: 53 Abylai Khan Avenue, ALMATY, 050000, KZ
Telephone: +77273442850
Rating: 4.6

Mercure Almaty City Center

Hotel for travellers looking for local and authentic experiences

Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.

Mercure Almaty City Center is perfectly located right in the heart of Almaty city center. Historical places, walking areas, theaters , parks at easy reach. Almaty airport at 15 minutes drive. The two nearest subway stations within 5 minutes walking. Mercure Almaty City Center is a unique four-star hotel in the heart of Almaty, the city of apple trees, business, museums, cafes, parks, shopping malls and numerous natural attractions.

Mercure Almaty City Center is perfectly located right in the heart of Almaty city center. Historical places, walking areas, theaters , parks at easy reach. Almaty airport at 15 minutes drive. The two nearest subway stations within 5 minutes walking.

Welcome to Mercure Almaty City Center, a unique four-star hotel in the heart of Almaty, the city of apple trees, business, museums, cafes, parks, shopping malls and numerous natural attractions.

Ibrahim Celik, Hotel Management

Hotel extras

SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains
5 fully equipped meeting rooms and free unlimited Wi-Fi
In-house restaurant serving local and international dishes prepared by an Italian chef
In central Almaty with easy access to the Arbat, historical and shopping district of the city
20 minutes from Almaty International Airport

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Mountain view
Accessible room

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View or Mountain view
Accessible room

See availabilities

Room

Privilege Room with 1 Double Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view
Accessible room

See availabilities

Suite

Privilege King Suite with Sofa

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Hills view or Mountain view or Park view

See availabilities

Room

Standard Room with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Mountain view
Accessible room

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View or Mountain view
Accessible room

See availabilities

Room

Privilege Room with 1 Double Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view
Accessible room

See availabilities

Hotel location

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan

GPS:43.263862, 76.939901

+7 727 344 2850

+7 727 344 2845

ALMATY 2

Railway station

Access: 1 km / 0.62 mi 12 min walk / 9 min drive

Shuttle

Additional charge

Shuttle on call

RAILWAY STATION 2

Railway station

Access: 1.3 km / 0.81 mi 14 min walk / 3 min drive

ARBAT STREET

Art and Culture

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

Shuttle

Additional charge

Shuttle on call

ABAI THEATER

Entertainment/theatre district

Access: 1.9 km / 1.18 mi 27 min walk / 6 min drive

Shuttle

Additional charge

Shuttle on call

28 PANFILOVS PARK

Art and Culture

Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

ALMATY ZOO

Zoo

Access: 3.4 km / 2.11 mi 43 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

KOK TOBE HILL

Tourist attraction

Access: 3.7 km / 2.3 mi 51 min walk / 11 min drive

Shuttle

Additional charge

Shuttle on call

STATE MUSEUM

Museums

Access: 3.8 km / 2.36 mi 54 min walk / 12 min drive

Shuttle

Additional charge

Shuttle on call

ART MUSEUM

Museums

Access: 4.9 km / 3.04 mi 1 hrs 3 min walk / 14 min drive

Shuttle

Additional charge

Shuttle on call

ARCHEOLOGY MUSEUM

Museums

Access: 6.3 km / 3.91 mi 1 hrs 18 min walk / 19 min drive

Shuttle

Additional charge

Shuttle on call

MEDEU SKATING RING

Sports centre

Access: 18 km / 11.18 mi 32 min drive

Shuttle

Additional charge

Shuttle on call

BIG ALMATY LAKE

Lake

Access: 36.7 km / 22.8 mi 1 hrs 6 min drive

Shuttle

Additional charge

Shuttle on call

Adagio Italian Restaurant

Restaurant and cafe district

Access: 100 m / 0.1 mi 1 min walk

Abylai Khan Plaza

Shopping centre/mall

Access: 100 m / 0.1 mi 1 min walk

ARBAT WALKING STREET

Shopping district

Access: 400 m / 0.3 mi 6 min walk / 1 min drive

MEGA PARK

Shopping centre/mall

Access: 1 km / 0.62 mi 12 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

GOURDET

The overall breakfast - restaurant space is enhanced by its colorful and elegant interiors. No matter the day, the breakfast buffet represents local, international, and traditional European breakfast options including fried eggs, omelette, bacon, ham.

Turquoise VIP Room

Those seeking privacy and relax will enjoy our private room, aptly named after the color of its furniture, accommodates 10 to 12 guests, enhanced by its luxurious and elegant interiors.

Alatau

A cozy a' la carte restaurant to taste international and local dishes

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 140 m² / 1500 sq ft
Maximum seats capacity: 140
Maximum capacity for banquets: 50

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 260 reviews

Carl F. Business - 1/26/2026 Confirmed reviews ALL

Comfortable, very clean and helpful staff.

Dear Guest, Thank you for your kind feedback! We’re happy to hear that you found your stay comfortable, the room very clean, and our staff helpful. It was a pleasure having you with us, and we look forward to welcoming you again in the future. Best regards, Mercure Almaty City Center

Alfadhal M. A. Families - 1/25/2026 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Almaty City Center

Ali A. Families - 12/20/2025 Confirmed reviews ALL

Very attentive staff. We had a lot of help with special requests that are unusual and received amazing continuous support through our stay from Mark and Assem

Dear Guest, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that our team provided attentive service and supported you throughout your stay, especially with special and unusual requests. Your special thanks to Mark and Assem mean a lot to us — we will be sure to share your appreciation with them and the entire team. Feedback like yours is a great motivation for all of us to continue delivering exceptional service. We sincerely hope to welcome you back again very soon. Warm regards, Mercure Almaty City Center Team

Shams M. Business - 11/30/2025 Confirmed reviews ALL

The Hotel was good, very clean, very polite staff, very good restaurant below and amazing Breakfast. Overall very good experience.

Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our location, cleanliness, restaurant, breakfast, and especially the politeness of our staff. It’s great to know that your overall experience was very positive and that you appreciated the member rates as well. Your suggestion regarding installing a jet spray in the washrooms is truly appreciated. We will share this with our management team for review, as guest comfort is very important to us. We hope to have the pleasure of welcoming you back again soon! Mercure Almaty City Center

Eissa A. Couples - 11/26/2025 Confirmed reviews ALL

I will always be back to this hotel

Dear Guest, Thank you very much for your kind feedback and for choosing to return to our hotel — this is truly the best compliment for us! We’re glad you enjoy our location and overall experience. Thank you as well for your valuable suggestions regarding more fresh bread options, fresh juices, and sweets. We appreciate your input, and our team will certainly review these points to further improve our breakfast selection. We look forward to welcoming you back again soon! Warm regards, Mercure Almaty City Center Team