Description
Hotel extras
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SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains
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5 fully equipped meeting rooms and free unlimited Wi-Fi
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In-house restaurant serving local and international dishes prepared by an Italian chef
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In central Almaty with easy access to the Arbat, historical and shopping district of the city
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20 minutes from Almaty International Airport
Our accommodation(s)
Page 1 out of 2, Room 1 : Standard Room with 1 double bed , Room 2 : Standard Room with 2 single beds
Room
Standard Room with 1 double bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Courtyard View or Mountain view
- Accessible room
Room
Standard Room with 2 single beds
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s)
- Views: City View or Courtyard View or Mountain view
- Accessible room
Suite
Privilege King Suite with Sofa
- 4 pers. max
- 60 m² / 645 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Courtyard View or Hills view or Mountain view or Park view
Page out of
Room
Standard Room with 1 double bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Courtyard View or Mountain view
- Accessible room
Room
Standard Room with 2 single beds
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s)
- Views: City View or Courtyard View or Mountain view
- Accessible room
Room
Privilege Room with 1 Double Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Mountain view
- Accessible room
Hotel location
Mercure Almaty City Center
53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan
GPS:43.263862, 76.939901
Access and transport
Page out of
ARBAT STREET
Art and Culture
Access: 500 m / 0.31 mi 4 min walk / 1 min drive
-
Shuttle
Additional charge
Shuttle on call
ABAI THEATER
Entertainment/theatre district
Access: 1.9 km / 1.18 mi 27 min walk / 6 min drive
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Shuttle
Additional charge
Shuttle on call
28 PANFILOVS PARK
Art and Culture
Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive
-
Shuttle
Additional charge
Shuttle on call
ALMATY ZOO
Zoo
Access: 3.4 km / 2.11 mi 43 min walk / 8 min drive
-
Shuttle
Additional charge
Shuttle on call
KOK TOBE HILL
Tourist attraction
Access: 3.7 km / 2.3 mi 51 min walk / 11 min drive
-
Shuttle
Additional charge
Shuttle on call
STATE MUSEUM
Museums
Access: 3.8 km / 2.36 mi 54 min walk / 12 min drive
-
Shuttle
Additional charge
Shuttle on call
ART MUSEUM
Museums
Access: 4.9 km / 3.04 mi 1 hrs 3 min walk / 14 min drive
-
Shuttle
Additional charge
Shuttle on call
ARCHEOLOGY MUSEUM
Museums
Access: 6.3 km / 3.91 mi 1 hrs 18 min walk / 19 min drive
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Shuttle
Additional charge
Shuttle on call
MEDEU SKATING RING
Sports centre
Access: 18 km / 11.18 mi 32 min drive
-
Shuttle
Additional charge
Shuttle on call
Page out of
BIG ALMATY LAKE
Lake
Access: 36.7 km / 22.8 mi 1 hrs 6 min drive
-
Shuttle
Additional charge
Shuttle on call
Page out of
Adagio Italian Restaurant
Restaurant and cafe district
Access: 100 m / 0.1 mi 1 min walk
Abylai Khan Plaza
Shopping centre/mall
Access: 100 m / 0.1 mi 1 min walk
ARBAT WALKING STREET
Shopping district
Access: 400 m / 0.3 mi 6 min walk / 1 min drive
MEGA PARK
Shopping centre/mall
Access: 1 km / 0.62 mi 12 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
Page 1 out of 2, Restaurant 1 : GOURDET , Restaurant 2 : Turquoise VIP Room
GOURDET
The overall breakfast - restaurant space is enhanced by its colorful and elegant interiors. No matter the day, the breakfast buffet represents local, international, and traditional European breakfast options including fried eggs, omelette, bacon, ham.
Turquoise VIP Room
Those seeking privacy and relax will enjoy our private room, aptly named after the color of its furniture, accommodates 10 to 12 guests, enhanced by its luxurious and elegant interiors.
BARKHAN
At the Lobby Bar guests can enjoy perfectly made fresh coffee, cocktails, wines and champagne with light meal menu.
3 breakfasts
Fitness center
Mercure Almaty City Center fitness center is the best choice to stay fit with the modern cardio and strength fitness equipment. Enjoy exceptional views from the 11th floor.
Spa
The spa center of Mercure Almaty City Center is a unique place where you can relax and spend time for beauty and physical care. Mental and physical harmony can be restored with the help of relaxing massage which are available within the spacious salon.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 140 m² / 1500 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 50
Our guest reviews
ALL Rating
Customer review rating 3.0/5
Arunkrishnan U. Families - Confirmed reviews ALL
Thank you for sharing your feedback regarding your stay at Mercure Almaty City Center. We sincerely apologize that the room cleaning did not meet your expectations. Cleanliness and comfort are very important to us, and we regret that we fell short during your stay. Your comments have been shared with our housekeeping team for immediate attention and improvement. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Mercure Almaty City Center Team
Customer review rating 4.5/5
Fossett A. Friends - Confirmed reviews ALL
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay and appreciated our modern and comfortable hotel. We truly look forward to welcoming you again at Mercure Almaty City Center. Best regards, The Mercure Almaty City Center Team
Customer review rating 5.0/5
Burc A. Business - Confirmed reviews ALL
Dear Guest, Thank you for sharing your detailed feedback. We are pleased to hear that you enjoyed our central location, clean rooms, welcome amenities, and that your stay was comfortable overall. At the same time, we sincerely apologize for the misunderstanding regarding the breakfast inclusion and for not being able to offer your preferred beverage at the restaurant. Your comments have been shared with the relevant teams for review and improvement. We truly appreciate your feedback and look forward to welcoming you again at Mercure Almaty City Center. Best regards, The Mercure Almaty City Center Team
Customer review rating 4.0/5
David S. Business - Confirmed reviews ALL
Dear Guest, Thank you for your wonderful feedback and for choosing Mercure Almaty City Center for the third time. We are delighted to hear that you continue to enjoy our location, rooms, and the hospitality of our team. Your kind words about our staff mean a lot to us, and we truly appreciate your continued trust and loyalty. We look forward to welcoming you back again very soon. Best regards, The Mercure Almaty City Center Team
Customer review rating 5.0/5
Coleen A. K. Business - Confirmed reviews ALL
Dear Guest, Thank you for your continued trust and for your wonderful feedback about our rooms, service, gym, and breakfast. We are truly delighted to know you enjoy your stays with us. At the same time, we sincerely apologize for the inconvenience regarding the billing. This is certainly not the experience we aim to provide. Your comment has been shared with the team for review to ensure such situations are handled correctly in the future. We truly appreciate your feedback and look forward to welcoming you again at Mercure Almaty City Center. Best regards, The Mercure Almaty City Center Team
Web-users rating
Other web-users rate our hotel
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246 reviews
9.5/10
Location
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335 reviews
7.9/10
Room
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382 reviews
8.7/10
Service
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8 reviews
9.1/10
WiFi
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175 reviews
9/10
Breakfast
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125 reviews
9.6/10
Cleanliness
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94 reviews
9.3/10
Vibe
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47 reviews
7.7/10
Amenities
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24 reviews
9.6/10
Location
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39 reviews
7.7/10
Room
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44 reviews
9.2/10
Service
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22 reviews
8.6/10
Breakfast
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17 reviews
9.6/10
Cleanliness
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9 reviews
9/10
Vibe
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8 reviews
8.6/10
Wellness Area
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10 reviews
9.3/10
Location
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7 reviews
8.1/10
Room
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10 reviews
8.9/10
Service
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6 reviews
9.2/10
Vibe
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5 reviews
9.6/10
Cleanliness
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5 reviews
7.7/10
Comfort
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9 reviews
9.4/10
Location
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12 reviews
7.4/10
Room
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17 reviews
8.5/10
Service
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6 reviews
9.6/10
Cleanliness
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6 reviews
8.9/10
Breakfast
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6 reviews
7.2/10
Comfort
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5 reviews
9.6/10
Location
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9 reviews
7.8/10
Room
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7 reviews
8.3/10
Service
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6 reviews
9.1/10
Breakfast
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Frequently asked questions
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