Novotel Living Almaty Jetisu 4 stars

Customer review rating (ALL Rating) 4.6/5 308 reviews

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Novotel Living Almaty Jetisu - Image 1
Novotel Living Almaty Jetisu - Image 2
Novotel Living Almaty Jetisu - Image 3
Novotel Living Almaty Jetisu - Image 4
Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

Description

Hotel extras

  • Downtown location close to cultural landmarks

  • 2 saunas and a fully-equipped fitness centre

  • Apartments with kitchenettes, bathrooms, living and work areas

  • Ideal for comfortable extended and short stays

  • Smart rooms can be controlled with voice commands

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Suite

Two-bedroom apartment

Photo out of - Two-bedroom apartment

Well-appointed premium suite with contemporary design, fully-equiped to ensure your comfort. Room offers kitchenette, sofa, beds, desk, climate control, WiFi, SmartTV, minibar, safe deposit and bathroom. Voice control enables you to adjust room features.

Max. number of persons
5
Area
From 60 m² / 645 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 5 pers. max
  • 60 m² / 645 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
See availabilities

Well-appointed studio with contemporary design, fully-equiped to ensure your comfort. Room offers kitchenette, sofa-bed transfromer, desk, climate control, WiFi, SmartTV, minibar, safe deposit, bathroom. Voice control enables you to adjust room features.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Telephone
Fax +7 727 355 0355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 55 rooms
  • 55 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Italian
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Well-being

Fitness Center

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Outdoor Parking

Abylai Khan Avenue 55, 050004 Almaty, Kazakhstan

GPS:43.263162, 76.939754

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

LINE BREW RESERVE

Photo out of - LINE BREW RESERVE

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids menu available.

Cooking style
International
Capacity
150
Accessibility
Accessible service
Abylai Khan Avenue 55, 050004 Almaty, Kazakhstan
Telephone +7 77010592255
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids menu available.

Start your day with a tasty and nourishing breakfast in our home-feeling and cozy atmosphere!

Stay fit at our fitness center. We offer a variety of Technogym equipment to help you with your training.

If you wish to unwind and relax after a busy day, hotel's saunas are your service!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  308 reviews

Customer review rating 5.0/5

Ksenia G. Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback and perfect rating! We are delighted that you enjoyed our central location, the thoughtful design and comfort of our apartments, and the warm hospitality of our reception team. It is also lovely to know that you appreciated the restaurant in our building. We truly value your loyalty as an ALL Accor Classic member and appreciate your recommendation. We look forward to welcoming you back to Novotel Living Almaty on your next visit! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.5/5

Nimesh N. D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your detailed feedback and for choosing Novotel Living Almaty Jetisu for your stay. We are pleased that you appreciated our convenient location and the comfort of our rooms. We sincerely regret that some aspects of your experience did not fully meet your expectations. We appreciate your comments regarding room service, as well as the winter heating mode. During the winter season, the hotel's air-conditioning system operates in heating mode, which may limit individual temperature adjustments. We understand that this may affect personal comfort and apologize for any inconvenience. We have also taken note of your feedback regarding the Wi-Fi connection speed and your overall experience with our service. Your comments are valuable in helping us identify areas for improvement. Thank you once again for your feedback and for your loyalty as an ALL Accor Classic member. We hope to have another opportunity to welcome you and provide a more comfortable stay. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Manish K. J. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing such a detailed review of your stay at Novotel Living Almaty Jetisu. We are delighted that you and your family enjoyed the spacious apartment, well-equipped kitchenette, comfortable amenities, and our breakfast selection. It is also wonderful to know that our central location and the variety of nearby dining options added to your experience. Your feedback is greatly appreciated, and we look forward to welcoming you and your family back for another comfortable stay in Almaty. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Yash M. Families - Confirmed reviews ALL

Dear Guest, Thank you for such an outstanding review and for choosing Accor properties so frequently. It is a real honor to know that our hotel has been your best experience among more than 30 Accor properties. We are especially grateful for your kind words about Albina, Ramilya, and Ruslan. We will be sure to share your appreciation with them. Knowing that our team made you and your family feel at home, even during busy periods, means a great deal to us. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Nikhil G. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback and for choosing our hotel for your family stay. We are delighted that you had a perfect stay and that our team contributed to such a positive experience. Your special recognition of Albina, Ramilya, and Ruslan is greatly appreciated, and we will be sure to share your kind words with them. Thank you also for your feedback regarding the Wi-Fi. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Dear Guest, Thank you for your wonderful feedback and perfect rating! We are delighted that you enjoyed our central location, the thoughtful design and comfort of our apartments, and the warm hospitality of our reception team. It is also lovely to know that you appreciated the restaurant in our building. We truly value your loyalty as an ALL Accor Classic member and appreciate your recommendation. We look forward to welcoming you back to Novotel Living Almaty on your next visit! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.5/5

Nimesh N. D. Couples - Confirmed reviews ALL

Located in a good location with lots of cafes around. Rooms are good too but room service is very average. The hotel had turned on winter mode with heaters which can be problematic for few as temperature is set at 25 which cannot be altered as per your liking.

Dear Guest, Thank you for sharing your detailed feedback and for choosing Novotel Living Almaty Jetisu for your stay. We are pleased that you appreciated our convenient location and the comfort of our rooms. We sincerely regret that some aspects of your experience did not fully meet your expectations. We appreciate your comments regarding room service, as well as the winter heating mode. During the winter season, the hotel's air-conditioning system operates in heating mode, which may limit individual temperature adjustments. We understand that this may affect personal comfort and apologize for any inconvenience. We have also taken note of your feedback regarding the Wi-Fi connection speed and your overall experience with our service. Your comments are valuable in helping us identify areas for improvement. Thank you once again for your feedback and for your loyalty as an ALL Accor Classic member. We hope to have another opportunity to welcome you and provide a more comfortable stay. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Manish K. J. Families - Confirmed reviews ALL

I booked a one bedroom apartment for 7 nights for my family with two children. The apartment was quite spacious. The sofa bed was big enough to accommodate our children. The living room had a powder bathroom room which was a plus! The kitchenette had all the amenities including plates and cutlery although we didn’t cook anything. The bathroom also had all the toiletries and very good quality towels. Double Bed mattress was a bit softer but still comfortable. The hotel is well located with multiple restaurants inside and in the vicinity. Buffet breakfast was good with wide spread of items! Overall, we had a very good stay!

Dear Guest, Thank you for sharing such a detailed review of your stay at Novotel Living Almaty Jetisu. We are delighted that you and your family enjoyed the spacious apartment, well-equipped kitchenette, comfortable amenities, and our breakfast selection. It is also wonderful to know that our central location and the variety of nearby dining options added to your experience. Your feedback is greatly appreciated, and we look forward to welcoming you and your family back for another comfortable stay in Almaty. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Yash M. Families - Confirmed reviews ALL

I have stayed over 30 Accor Properties in the last 2 years. This is by far my best experience and the best Accor property The conversations front desk executives Albina, Ramilya and Ruslan felt homely and they catered to my family’s every need, even with a jam packed work load

Dear Guest, Thank you for such an outstanding review and for choosing Accor properties so frequently. It is a real honor to know that our hotel has been your best experience among more than 30 Accor properties. We are especially grateful for your kind words about Albina, Ramilya, and Ruslan. We will be sure to share your appreciation with them. Knowing that our team made you and your family feel at home, even during busy periods, means a great deal to us. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Nikhil G. Families - Confirmed reviews ALL

Great place

Dear Guest, Thank you for your wonderful feedback and for choosing our hotel for your family stay. We are delighted that you had a perfect stay and that our team contributed to such a positive experience. Your special recognition of Albina, Ramilya, and Ruslan is greatly appreciated, and we will be sure to share your kind words with them. Thank you also for your feedback regarding the Wi-Fi. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.5/5

Joel V. Business - Confirmed reviews ALL

I stayed at this hotel for just under a week, and really enjoyed my stay. The hotel was immaculate and the rooms were bright and clean. My room was well equipped with various charging points (USB-C, USB, universal plugs), a kitchen area with a coffee machine, microwave and fridge, and a nice bathroom area. There is a well equipped gym in the hotel. There are various food options including an excellent steakhouse offering great cuts of meat and shashlik. The hotel also has a great shop called 'Ozge' in the lobby selling fashionable clothing using Kazakh prints and patterns, definitely worth a visit if you are staying. The hotel is central and has easy access to the centre and about 30 minutes from the airport.

Dear Guest, Thank you for sharing such a detailed and wonderful review of your stay! We are delighted to hear that you enjoyed the cleanliness and comfort of your room, the convenient in-room amenities, and our well-equipped gym. It is also lovely to know that you appreciated the variety of dining options in the surrounding complex and discovered Ozge, where guests can explore contemporary designs inspired by traditional Kazakh patterns. Our central location is indeed a great advantage for discovering Almaty. Thank you for choosing our hotel! We look forward to welcoming you back for another enjoyable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Khalifa A. Solo - Confirmed reviews ALL

Highly recommend hotel amazing

Dear Guest, Thank you for your excellent rating and kind recommendation! We are delighted to know that you had such a wonderful experience at our hotel. Your positive feedback is a great motivation for our team. We look forward to welcoming you back to our hotel! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.0/5

Michael W. Business - Confirmed reviews ALL

Was wondering why the room was so noisy since I thought the windows were closed which they actually weren't. That had a reason since fresh air was necessary because of the bad smell coming form the bath room's sink.

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the unpleasant smell from the bathroom sink and the noise that affected your comfort. This is certainly not the experience we want our guests to have, and we regret that you had to keep the window open to ventilate the room. We appreciate you bringing these issues to our attention and hope you will give us another opportunity to provide you with a more comfortable stay. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.0/5

Marcin B. Business - Confirmed reviews ALL

When I was two years ago it was excellent, now it is just so so , bathroom was just so cleaned, and when I asked for capsules for coffee did not received :(

Dear Guest, Thank you for returning to our hotel and sharing your feedback. We appreciate your loyalty and are sorry that your recent stay did not meet the expectations set by your previous visit. Please accept our apologies for the bathroom cleanliness and for the coffee capsules not being provided upon request. We regret these shortcomings and appreciate you bringing them to our attention. We hope to have another opportunity to welcome you back and provide you with a more comfortable and satisfying stay. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.0/5

Tatiana G. Business - Confirmed reviews ALL

Well located, good grill restaurant almost in the lobby, good breakfast, clean room. It would be useful to have irons and ironing boards in the room, rather than walk around the floor with a bunch of suits you need to iron while bumping in your colleagues.

Dear Guest, Thank you for sharing your feedback! We are pleased to hear that you enjoyed our convenient location, grill restaurant, breakfast, and clean rooms. Regarding the iron and ironing board, we would like to clarify that every room at Novotel is equipped with an iron and ironing board for guests’ convenience. We are sorry if this was not clear during your stay. We appreciate your feedback and hope to welcome you back again soon! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.5/5

Gaurav S. Families - Confirmed reviews ALL

Had a nice stay in the hotel. Location is excellent and the rooms are good. Two issues we had though: Firstly, breakfast options are very poor for vegetarians. Even on request on our first day to add some options like hash browns the hotel could not accommodate saying they don’t have the ingredients to make it. We had stayed in Mercure hotel before and atleast they had a better selections of breads, hot items like has browns and veg samosa, choice of biscuits and a better selection of fruits. Secondly, the AC in the room was not blowing out sufficient air to be able to cool the room but they were not able to fix it. Days were hot so room became warm. They then provide fans in the rooms to make it bearable.

Dear Guest, Thank you for taking the time to share such detailed feedback. We are pleased that you enjoyed our excellent location and found the rooms comfortable. We sincerely apologize for the shortcomings you experienced with our breakfast selection, particularly the limited vegetarian options. We also regret the inconvenience caused by the air conditioning not providing sufficient cooling during your stay. We understand how uncomfortable this must have been, especially during the warmer days. Your comments regarding breakfast variety and the room temperature have been shared with the relevant teams for further attention and improvement. We truly appreciate your feedback and hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 0.5/5

Amiruddin A. Business - Confirmed reviews ALL

I am member and I stayed 2 times and didn’t get any upgrade so hopefully next time another hotel I will chose.

Dear Guest, Thank you for staying with us and for your loyalty as a member. We are sorry that you were disappointed regarding the room upgrade. Please note that complimentary upgrades are offered subject to availability and depend on whether rooms in a higher category are available at the time of check-in. Unfortunately, we are not always able to guarantee an upgrade. We truly appreciate your understanding and hope to have the pleasure of welcoming you again. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Dhruv B. Couples - Confirmed reviews ALL

Good rooms, excellent quality and service

Dear Guest, Thank you very much for your kind review! We are delighted that you enjoyed our excellent location, comfortable rooms, and high-quality service. Your positive feedback is greatly appreciated, and we look forward to welcoming you back again soon! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Gautam A. Couples - Confirmed reviews ALL

Had a great time at Novotel Jetisu. Room was cleans spacious and with all modern amenities. Breakfast could be improved but was ample still. Everything is nearby and just a walk away.

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable stay at Novotel Jetisu and appreciated the spacious, clean rooms, modern amenities, and convenient location. We also appreciate your feedback regarding breakfast and will take it into consideration as we continue to improve our offerings. We hope to welcome you back for another enjoyable stay! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.5/5

Sulaiha B. I. Families - Confirmed reviews ALL

Love the kitchen equipment.

Dear Guest, Thank you very much for your kind review! We are delighted that you found your stay comfortable and enjoyed our service, especially the kitchen facilities in your room. We look forward to welcoming you back again soon! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.5/5

Nourou-dine I. Families - Confirmed reviews ALL

The experience was wonderful and the staff supportive.

Dear Guest, Thank You for your wonderful feedback and high rating! We are delighted to know that You enjoyed your stay and appreciated our convenient location and supportive staff. We look forward to welcoming You again! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 5.0/5

Andrew H. Solo - Confirmed reviews ALL

Excellent

Dear Andrew, Thank you for your kind review and for choosing Novotel Living Almaty Jetisu. We are delighted to hear that you enjoyed our excellent location and found your stay comfortable. We look forward to welcoming you again on your next visit to Almaty! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 3.5/5

Kunal G. Families - Confirmed reviews ALL

More of a business hotel, not much vegetarian options

Dear Kunal G., Thank you for sharing your feedback with us. We are pleased to know that you had a generally positive experience during your stay. We understand your comment regarding vegetarian options. Currently, the breakfast selection includes fresh vegetables and fruits among the buffet offerings, while dedicated vegan options are not available. We appreciate your feedback and will take your suggestion into consideration for the future. We hope to have the pleasure of welcoming you back to Novotel Living Almaty Jetisu. Sincerely, Kamalkhan Albina Guest Relations Supervisor of Novotel Living & Ibis Almaty Jetisu

Customer review rating 4.5/5

Anup K. Families - Confirmed reviews ALL

very comfortable stay close to the famous cafe and supermarket

Dear Anup K., Thank you for your kind review and high rating! We are pleased to know that you enjoyed your comfortable stay, our convenient location, and the friendly support of our team. Your feedback is greatly appreciated and will be shared with our colleagues. We look forward to welcoming you again! Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Customer review rating 4.5/5

Yogesh T. M. Families - Confirmed reviews ALL

Extreme lly helpful and prompt service

Dear Yogesh T. M., Thank you for your kind feedback and for rating your stay so highly. We are very pleased to hear that you found our service helpful and prompt — this is exactly the level of service we strive to provide to all our guests. We truly appreciate your comments and hope to have the pleasure of welcoming you again at Novotel Living Almaty Jetisu. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Other web-users rate our hotel

  • 322 reviews 9.7/10 Location
  • 406 reviews 8.5/10 Room
  • 452 reviews 9.1/10 Service
  • 5 reviews 10/10 WiFi
  • 222 reviews 7.8/10 Breakfast
  • 153 reviews 8.4/10 Cleanliness
  • 112 reviews 9.7/10 Vibe
  • 70 reviews 7.7/10 Amenities

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