Name: Novotel Living Almaty Jetisu | Novotel Hotels | Accor - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, KZ
Telephone: +77273550355
Rating: 4.6

Novotel Living Almaty Jetisu

The Novotel Living Almaty Jetisu offers 55 stylish serviced apartments in the heart of Almaty, an ideal choice for a short or extended stay in Kazakhstans largest city. Whether you are planning a business trip or family holiday, each fully-furnished apartment is a perfect home away from home. Interiors are designed by S plus S Sundukovy Sisters studio. Almaly metro station is a 5-minute walk away, while many cultural landmarks are also within walking distance.

Each apartment boasts a kitchenette, living and work areas, while the lobby serves as a co-working space and social area for guests. On-site leisure facilities include saunas and a gym, modern meeting room, and restaurants. Try flame-cooked meals at Line Brew Reserve restaurant, a place perfectly suited for leisurely or business dinners. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine.

The hotel is located in the very center of the historical part of the city, within walking distance are Arbat, shopping centers, boutiques and restaurants. Convenient transport interchanges allow you to comfortably travel in any direction.

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. Novotel Living Almaty Jetisu is a combo hotel which includes ibis Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Yevgeniy Shrainer, Hotel Management

Hotel extras

Downtown location close to cultural landmarks
2 saunas and a fully-equipped fitness centre
Apartments with kitchenettes, bathrooms, living and work areas
Ideal for comfortable extended and short stays
Smart rooms can be controlled with voice commands

Our accommodation(s)

Suite

One-bedroom apartment

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

See availabilities

Suite

Two-bedroom apartment

5 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

See availabilities

Studio

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 700 m / 0.43 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

LINE BREW RESERVE

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids menu available.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645 sq ft
Maximum seats capacity: 24
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 304 reviews

Martin P. Business - 2/11/2026 Confirmed reviews ALL

Breakfast at peak times was full, tables were not cleaned quickly enough. Hot food was cold as it is sitting for extended period. No washing machine in the apartment. Rooms are old and tired, the price paid does not reflect a competitive standard in the city. I cancelled 2 weeks of my stay and moved to another hotel in the city.

Dear Martin P. Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We are sorry to hear about the issues you encountered during breakfast, including the lack of available tables, delays in clearing, and the temperature of the hot dishes. This is certainly not the standard we aim to provide. Your comments have been shared with the relevant departments for immediate review and corrective action. We also regret that the apartment facilities and room condition did not meet your expectations, and that the overall value did not feel competitive. We understand how disappointing this must have been, especially to the extent that you chose to shorten your stay. Please accept our sincere apologies for the inconvenience caused. We appreciate your honest feedback, as it helps us identify areas that require improvement! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Ashish G. Families - 1/31/2026 Confirmed reviews ALL

We had a very comfortable stay. The breakfast was also very nice. Location was very central and lot of food options within walking distance. We had a late night flight and they were very gracious to give us a late checkout that evening.

Dear Ashish G., Thank you very much for sharing your wonderful feedback. We are delighted to learn that You found the location, service, and comfort to be excellent, and that Your stay with us was very comfortable. It is especially pleasing to know that You enjoyed the breakfast and appreciated our central location with a wide variety of dining options nearby. We are also glad that we could assist with a late check-out and help make Your departure more convenient. Your kind comments are truly appreciated and will be shared with our team as encouragement for their continued dedication. We sincerely hope to have the pleasure of welcoming You back again in the future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Kumar A. N. Families - 1/27/2026 Confirmed reviews ALL

We are from India a group of 6 ppl , 2 families , We had a pleasant stay , everything was perfect and awesome

Dear Kumar A. N., Thank you very much for your kind feedback. We are delighted to hear that your group of six, including both families, had a pleasant and comfortable stay with us. It is wonderful to know that everything met your expectations and contributed to an enjoyable experience. Your positive words mean a lot to our team and motivate us to continue providing excellent service. We look forward to welcoming you all again on your next visit! Warm regards, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Alfadhal M. A. Families - 1/24/2026 Confirmed reviews ALL

Nice

Dear Alfadhal M. A., Thank you very much for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location and enjoyed your stay at the hotel. Our team works hard to provide a comfortable and pleasant experience for all our guests, and your comments are truly appreciated. We hope to have the pleasure of welcoming you back again in the future and providing you with another enjoyable stay. Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

Michael H. Business - 1/20/2026 Confirmed reviews ALL

Nice restaurant next door and good breakfast. Comfortable room. Good internet

Dear Michael H., Thank you for taking the time to share your feedback. We appreciate your kind comments regarding the comfortable stay and our convenient location. It is also a pleasure to know that you enjoyed the restaurant next door, the quality of our breakfast, the comfort of your room, and the reliability of the internet. Your observations are very valuable to us, as they help us understand what our guests appreciate most. We look forward to welcoming you again and providing you with another pleasant and comfortable stay. Kind regards, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.