Novotel Living Almaty Jetisu 4 stars

Name: Novotel Living Almaty Jetisu | Novotel Hotels | Accor - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, Kazakhstan
Telephone: +77273550355
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 28 reviews

Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

Description

Novotel Living Almaty Jetisu

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. Novotel Living Almaty Jetisu is a combo hotel which includes ibis Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Mr Tagaev ARSENIY, Hotel Manager

The Novotel Living Almaty Jetisu offers 55 stylish serviced apartments in the heart of Almaty, an ideal choice for a short or extended stay in Kazakhstan's largest city. Whether you're planning a business trip or family holiday, each fully-furnished apartment is a perfect home away from home. Interiors are designed by S+S Sundukovy Sisters studio. Almaly metro station is a 5-minute walk away, while many cultural landmarks are also within walking distance.

Each apartment boasts a kitchenette, living and work areas, while the lobby serves as a co-working space and social area for guests. On-site leisure facilities include saunas and a gym, modern meeting room, and restaurants. Try flame-cooked meals at Line Brew Reserve restaurant, a place perfectly suited for leisurely or business dinners. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine.

Hotel extras

Downtown location close to cultural landmarks
2 saunas and a fully-equipped fitness centre
Apartments with kitchenettes, bathrooms, living and work areas
Ideal for comfortable extended and short stays
Smart rooms can be controlled with voice commands

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Suite

One-bedroom apartment

4 persons
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

Suite

Two-bedroom apartment

5 persons
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 700 m / 0.43 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids' menu available.

Our guest reviews

Not a pleasant stay

Neha A. Families - 4/26/2023 Confirmed reviews ALL

Everything was off, starting from housekeeping which was not UpTo mark, cleaning was not done properly , tissue box not replaced, coffee not refilled, breakfast spread was not good and it was cold which was supposed to be hot. Reception staff was not cooperative, we asked for an upgrade of the room and we were not given. Wouldn't recommend this place to anyone. Disappointed.

Dear Neha A., Thank you for taking the time to share your impressions of your stay at our hotel. We are very sorry that the service and facilities provided did not meet your expectations. Regarding the cleaning of the rooms, we will definitely conduct a briefing on the work of houseeping. Regarding breakfast, we will also take note of your note, and we will work to fix the problem. We apologize, because this is not the level of service that we try to provide to our guests. We will do our best to make your subsequent stay more comfortable. We hope you will again provide the opportunity to welcome you to our hotel. Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.

Hip but small

Tommy, U. Business - 4/18/2023 Confirmed reviews ALL

Novotel has two locations in Almaty - This one (Living Jetisu) and the other one up behind Dostyk. If you want a central location with hip interior and most things by walking then this is the place. If you want high end room service, swimming pool, etc then this is not the place. For business travellers it does the trick.

Dear Torben Gregers F., Thank you for taking the time to share your experience of staying at our hotel. Also, thank you for noting the location of the hotel. We are sincerely sorry that you have encountered some inconveniences during check-in and related to cleaning in the room. We will definitely improve the work of our employees and the service provided. We apologize, because this is not the level of service that we try to offer our guests. We hope for your next visit, and that we will be able to restore your trust. Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.

Good stay

Edwin W. Business - 4/11/2023 Confirmed reviews ALL

Like the room is well equipped.

Dear Edwin W., Let me thank you for your positive assessment! We are sincerely glad to know that you enjoyed everything and there were no problems during your stay. We will be waiting for you again as a guest! Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.

Good location& clean rooms

Anonymous Business - 4/6/2023 Confirmed reviews ALL

The location is really good, the rooms are clean& cozy. The only thing was the AC. Since it was central heating, it was not possible to get room colder so it was a bit hot that I need to open the window all the time.

Dear Duygu U., Thank you for your positive assessment! We are glad to know that you appreciated the location of the hotel, as well as the cleanliness in the room. We are sorry that you have encountered some inconveniences related to the temperature in the room. Thank you for your understanding. We will be glad to see you again! Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.