Novotel Living Almaty Jetisu 4 stars

Name: Novotel Living Almaty Jetisu | Novotel Hotels | Accor - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, KZ
Telephone: +77273550355
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 300 reviews

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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

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Novotel Living Almaty Jetisu

The Novotel Living Almaty Jetisu offers 55 stylish serviced apartments in the heart of Almaty, an ideal choice for a short or extended stay in Kazakhstans largest city. Whether you are planning a business trip or family holiday, each fully-furnished apartment is a perfect home away from home. Interiors are designed by S plus S Sundukovy Sisters studio. Almaly metro station is a 5-minute walk away, while many cultural landmarks are also within walking distance.

Each apartment boasts a kitchenette, living and work areas, while the lobby serves as a co-working space and social area for guests. On-site leisure facilities include saunas and a gym, modern meeting room, and restaurants. Try flame-cooked meals at Line Brew Reserve restaurant, a place perfectly suited for leisurely or business dinners. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine.

The hotel is located in the very center of the historical part of the city, within walking distance are Arbat, shopping centers, boutiques and restaurants. Convenient transport interchanges allow you to comfortably travel in any direction.

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. Novotel Living Almaty Jetisu is a combo hotel which includes ibis Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Yevgeniy Shrainer, Hotel Management

Hotel extras

Downtown location close to cultural landmarks
2 saunas and a fully-equipped fitness centre
Apartments with kitchenettes, bathrooms, living and work areas
Ideal for comfortable extended and short stays
Smart rooms can be controlled with voice commands

Our accommodation(s)

Suite

One-bedroom apartment

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Suite

Two-bedroom apartment

5 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

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Studio

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 700 m / 0.43 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

LINE BREW RESERVE

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids menu available.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645 sq ft
Maximum seats capacity: 24
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 300 reviews

Yogesh T. M. Families - 7/14/2026 Confirmed reviews ALL

Dear Yogesh T. M., Thank you for your kind feedback and for rating your stay so highly. We are very pleased to hear that you found our service helpful and prompt — this is exactly the level of service we strive to provide to all our guests. We truly appreciate your comments and hope to have the pleasure of welcoming you again at Novotel Living Almaty Jetisu. Sincerely, Kamalkhan Albina Guest Relations Supervisor of ibis and Novotel Living Almaty Jetisu.

Aditya B. N. Business - 7/13/2026 Confirmed reviews ALL

Dear Aditya B. N., Thank you for sharing your feedback and for highlighting the convenient location and the helpfulness of the team. At the same time, we appreciate your comments regarding room cleaning and water replenishment. Please kindly note that, in line with our eco policy, housekeeping service is provided every three days by default. However, daily cleaning can be arranged upon request at any time. Regarding water, as part of our sustainability approach, rooms are equipped with reusable decanters, and drinking water is available 24/7 from dispensers located on each floor. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you again and provide an even more comfortable stay. Sincerely, Kamalkhan Albina Front Office Supervisor ibis and Novotel Living Almaty Jetisu

Saleh A. Business - 6/27/2026 Confirmed reviews ALL

Dear Saleh A., Thank you for sharing your feedback and for choosing Novotel Living Almaty Jetisu. We are pleased to hear that you enjoyed our convenient location and appreciated the modern, spacious room, as well as your overall experience. At the same time, we regret that you felt the stay did not fully meet your expectations in terms of value for money. Your comment is very important to us, and we will take it into consideration as we continuously work to improve our services and guest experience. We hope to have the opportunity to welcome you again in the future and provide an even better stay. Sincerely, Kamalkhan Albina Front office Supervisor of ibis and Novotel Living Almaty Jetisu.

Ansari A. Business - 5/8/2026 Confirmed reviews ALL

Dear Ansari A., Thank you very much for your message and for your valued loyalty as an Accor Gold member. We sincerely regret that we were unable to provide a complimentary upgrade during your stay. Due to the very high occupancy over your dates, there were unfortunately no rooms available in higher categories to accommodate an upgrade. Please accept our sincere apologies for any disappointment this may have caused. We truly appreciate your loyalty and hope to have the pleasure of welcoming you again soon. Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Karan A. V. Couples - 5/4/2026 Confirmed reviews ALL

Dear Karan A. V., Thank you for your kind feedback. We are pleased to learn that you enjoyed our location and found your stay to be comfortable. It is also gratifying to know that the complimentary upgrade enhanced your overall experience. We appreciate you choosing to stay with us and look forward to the opportunity to welcome you again in the future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Web-users rating

Other web-users rate our hotel

299 reviews 9.7/10 Location
390 reviews 8.3/10 Room
417 reviews 9.2/10 Service
212 reviews 8.3/10 Breakfast
140 reviews 8.2/10 Cleanliness
103 reviews 9.5/10 Vibe
66 reviews 7.7/10 Amenities
46 reviews 4.8/10 Value

32 reviews 9.7/10 Location
39 reviews 8/10 Room
35 reviews 8.9/10 Service
21 reviews 7.8/10 Breakfast
15 reviews 6.3/10 Food
11 reviews 8.3/10 Cleanliness
8 reviews 9.3/10 Vibe

10 reviews 9.7/10 Location
27 reviews 7.6/10 Room
19 reviews 8.9/10 Service
14 reviews 8.3/10 Breakfast
11 reviews 6.7/10 Food
7 reviews 7.8/10 Cleanliness

7 reviews 9.7/10 Location
10 reviews 7.9/10 Room
6 reviews 9.3/10 Service
5 reviews 6.4/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Living Almaty Jetisu, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Living Almaty Jetisu regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.