Description
Hotel extras
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Downtown location close to cultural landmarks
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2 saunas and a fully-equipped fitness centre
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Apartments with kitchenettes, bathrooms, living and work areas
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Ideal for comfortable extended and short stays
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Smart rooms can be controlled with voice commands
Our accommodation(s)
Studio
Studio
- 3 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s)
Hotel location
Novotel Living Almaty Jetisu
Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan
GPS:43.263162, 76.939754
Access and transport
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
- Room service
Line Brew Reserve
Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids' menu available.
Breakfast
Start your day with a tasty and nourishing breakfast in our home-feeling and cozy atmosphere!
Fitness center
Stay fit at our fitness center. We offer a variety of Technogym equipment to help you with your training.
If you wish to unwind and relax after a busy day, hotel's saunas are your service!
Meetings & Events
- Number of Meeting Room
- 1
- Surface of the largest room
- 60 m² / 645 sq ft
- Maximum seats capacity
- 24
- Maximum capacity for banquets
- 0
Our guest reviews
Fantastic stay
Customer review rating 4.5/5
Osborne M. Families - Confirmed reviews ALL
Dear Osborne M., Thank you very much for taking the time to share your experience. We are pleased to know that your stay was enjoyable and that the central location suited your needs. That is great to hear that the breakfast variety met your expectations and that our team provided helpful and timely support when needed. We always strive to create a comfortable and seamless experience for our guests, and your feedback is truly appreciated. It motivates us to continue delivering attentive service and maintaining high standards across all areas. We hope to have the pleasure of welcoming you back in the near future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.
normal stay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Dear Natella A., Thank you for sharing your feedback. We\'re glad to hear that you like Novotel, but we sincerely regret the issues you encountered during your stay. Your comfort is our priority, and we truly appreciate you bringing this to our attention. Please rest assured that we have informed our maintenance team to inspect and resolve these concerns, ensuring everything is in proper working order. Your feedback helps us improve, and we apologize for any inconvenience caused. We hope to welcome you back for a seamless and comfortable experience next time. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.
yes its well located and we had a good stay
Customer review rating 4.0/5
Satish G. Families - Confirmed reviews ALL
Dear Satish G., Thank you for your valuable feedback. We’re glad to hear that you had a good overall experience, and we truly appreciate your suggestions for improvement. We understand the importance of keeping groups together and will consider this in our room allocations. Your comments regarding the Indian and vegetarian menu options have been shared with our culinary team to enhance our offerings. Additionally, we apologize for the housekeeping oversight and will reinforce our linen change policy to ensure greater comfort for our guests. Your insights are important to us, and we’ll strive to improve these aspects. We hope to welcome you again for an even better stay. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.
Good Location
Customer review rating 4.0/5
Kane Families - Confirmed reviews ALL
Dear Samuel Kane D., Thank you for sharing your feedback. We are pleased to hear that you had a pleasant stay and appreciated our location and amenities. However, we sincerely regret the challenges you faced with communication, noise insulation, and water pressure. Your comments are invaluable to us, and we will review these concerns with our team to improve our services. Additionally, we will work on enhancing staff training to better assist guests with dietary needs. We truly appreciate your recommendation and hope to have the opportunity to welcome you again for an even more comfortable stay. Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.
Good location
Customer review rating 4.0/5
John Business - Confirmed reviews ALL
Dear John V., Thank you for sharing your feedback. We’re pleased to hear that you found our hotel well-maintained, our staff helpful, and your room comfortable during your business trip. However, we sincerely apologize for the shortcomings in breakfast service and cleanliness. Your comments have been noted, and we will address these concerns with our team to ensure a better dining experience for our guests. Additionally, we appreciate your feedback regarding the room service menu and will review ways to enhance our offerings. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an improved experience. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.
Web-users rating
Other web-users rate our hotel
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322 reviews
9.7/10
Location
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437 reviews
8.1/10
Room
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400 reviews
8.6/10
Service
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5 reviews
9.4/10
WiFi
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222 reviews
8/10
Breakfast
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142 reviews
8.2/10
Cleanliness
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125 reviews
9.4/10
Vibe
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93 reviews
8.2/10
Amenities
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36 reviews
9.7/10
Location
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52 reviews
7.6/10
Room
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32 reviews
8.4/10
Service
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16 reviews
9.1/10
Vibe
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16 reviews
8.1/10
Breakfast
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14 reviews
8.3/10
Cleanliness
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13 reviews
8/10
Amenities
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15 reviews
9.6/10
Location
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32 reviews
7.3/10
Room
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29 reviews
8/10
Service
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16 reviews
7.5/10
Breakfast
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10 reviews
7.3/10
Food
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10 reviews
5.7/10
Comfort
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8 reviews
7.8/10
Cleanliness
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6 reviews
9.1/10
Vibe
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15 reviews
9.7/10
Location
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19 reviews
7.7/10
Room
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12 reviews
8.5/10
Service
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7 reviews
8.3/10
Cleanliness
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7 reviews
8.1/10
Breakfast
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6 reviews
9.2/10
Vibe
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5 reviews
8.4/10
Amenities
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9 reviews
9.6/10
Location
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14 reviews
7/10
Room
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7 reviews
8.4/10
Service
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7 reviews
5.6/10
Comfort
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6 reviews
9.2/10
Vibe
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5 reviews
7.3/10
Breakfast
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