Novotel Living Almaty Jetisu 4 stars

Customer review rating (ALL Rating) 4.5/5 153 reviews

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Description

Hotel extras

  • Downtown location close to cultural landmarks

  • 2 saunas and a fully-equipped fitness centre

  • Apartments with kitchenettes, bathrooms, living and work areas

  • Ideal for comfortable extended and short stays

  • Smart rooms can be controlled with voice commands

Our accommodation(s)

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids' menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  153 reviews

One of the best hotel to stay in Almaty. Best staff you will ever meet

Customer review rating 5.0/5

Kamlesh L. Families - Confirmed reviews ALL

You will go back here for the staff and rooms. We booked 2 bedroom with my family. It was the best decision we ever made. Everything is closer to the hotel. Malls / resturent etc. Rooms are modern with wireless chargers and sataf too. The best are the front desk staff and the house keeping. They are the best in the world. Thank you to the GM and front office team. We are coming back again in 3 days to stay again.

Dear Kamlesh l., Thank you for sharing your impressions of your stay at our hotel! We are sincerely glad that you were satisfied with the work of our staff and the facilities! We appreciate the trust of our guests, thank you for choosing us! We are looking forward to seeing you at our hotel! Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu

Great location

Customer review rating 5.0/5

Nasser Families - Confirmed reviews ALL

Very friendly staff and confortable location with free parking.

Dear Sir A., Thanks for the feedback! We are sincerely glad that you were satisfied with your stay! Also, thank you for noting the work of our staff and the location of the hotel! We appreciate the trust of our guests, thank you for choosing us! We will be waiting for you at our hotel again! Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.

Good location and nice surrounding

Customer review rating 3.5/5

Allwyn Solo - Confirmed reviews ALL

Novotel basic and effective service.. My First time in Almaty and the receptionist Anton was prompt, efficient and professional. Breakfast service/set up needs plenty to improve, surprised no take away cups for coffee, replenishment lack. Housekeeping service also lacked attention as coffee and tea bags were never replenished. Rest was comfortable and fine. 2 very good restaurants near by.

Dear Mr. A., Thank you for taking the time to share your feedback. We're pleased to hear that you found our receptionist Anton to be prompt, efficient, and professional during your stay at our hotel. Your comments regarding the breakfast service and housekeeping have been duly noted, and we apologize for any inconvenience caused. We will certainly review these areas to ensure that they meet our guests' expectations in the future. We're glad to hear that you found the rest of your stay comfortable, and we appreciate your mention of the nearby restaurants. We hope to have the opportunity to welcome you back in the future for an even better experience. Sincerely, Arseniy Tagaev General manager of Novotel Living Almaty Jetisu.

Very comfortable and accessible.

Customer review rating 4.5/5

Omar Families - Confirmed reviews ALL

The staffs are very accommodating and friendly.

Dear Omar Kubla C., Thank you so much for taking the time to share your positive experience about our hotel. We are thrilled to hear that you had a good stay, and we sincerely appreciate your kind words regarding our staff. Our team takes great pride in providing excellent service, and it's heartening to know that our efforts in creating a welcoming and friendly atmosphere were successful during your visit. Once again, thank you for choosing our hotel. We look forward to the opportunity to welcome you back for another delightful stay in the future. Warm regards, Sincerely, Arseniy Tagayev General manager of Novotel Living Almaty Jetisu

Good stay

Customer review rating 4.5/5

Abdelaziz A. Families - Confirmed reviews ALL

Good stay and good location

Dear Abdelaziz Ahmed Ibrahim A., Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had a good stay and found our location to be favorable. Ensuring a positive experience for our guests is our top priority, and we're glad to know that you enjoyed your time with us. Our location is chosen with the convenience and preferences of our guests in mind, and we're pleased it met your expectations. If there are any specific aspects of your stay that you found particularly noteworthy or if you have any suggestions for improvement, we'd love to hear more about it. Your insights are invaluable as we continuously strive to enhance the quality of our services. Thank you once again for choosing our hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely, Arseniy Tagayev General manager of Novotel Living Almaty Jetisu

Other web-users rate our hotel

  • 233 reviews 9.8/10 Location
  • 312 reviews 7.7/10 Room
  • 285 reviews 8.1/10 Service
  • 5 reviews 9.4/10 WiFi
  • 152 reviews 7.4/10 Breakfast
  • 108 reviews 9.4/10 Vibe
  • 98 reviews 8.2/10 Cleanliness
  • 66 reviews 8.7/10 Food

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