Novotel Living Almaty Jetisu 4 stars

Customer review rating (ALL Rating) 4.6/5 198 reviews

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Novotel Living Almaty Jetisu - Image 1
Novotel Living Almaty Jetisu - Image 2
Novotel Living Almaty Jetisu - Image 3
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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

Description

Hotel extras

  • Downtown location close to cultural landmarks

  • 2 saunas and a fully-equipped fitness centre

  • Apartments with kitchenettes, bathrooms, living and work areas

  • Ideal for comfortable extended and short stays

  • Smart rooms can be controlled with voice commands

Our accommodation(s)

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

Telephone
Fax +7 727 355 0355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids' menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  198 reviews

Good Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I would like to thank all the hotel staff for their kind reception and for providing my husband's birthday cake the hotel was very cleaned and nice view but their was only one problem that is the car traffic crowded out specially at night

Dear Shammah A., Thank you so much for taking the time to share your experience with us. We're delighted to hear that you and your husband enjoyed your stay and that you appreciated our clean facilities and the lovely view. We are especially pleased to know that our staff's kindness and the special gesture of providing a birthday cake for your husband made your stay memorable. We aim to make all our guests feel special and well-cared for, and your positive feedback is greatly appreciated. We apologize for the inconvenience caused by the car traffic, especially at night. Being located in a bustling area can sometimes lead to congestion, and we understand how this could be frustrating. We will continue to look for ways to improve our guests' experience despite this challenge. Thank you once again for your kind words and understanding. We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there’s anything specific we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Sincerely, Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu.

Good location, nice room

Customer review rating 4.5/5

Rajat Couples - Confirmed reviews ALL

Had a comfortable stay at the property and the studio room was well furnished and well equipped with amenities. Breakfast spread and variety was good. Great location as well. Overall positive experience, would recommend

Dear Mr. G., Thank you for the high rating! We are sincerely glad that you were satisfied with the hotel's locations and room amenities! We appreciate the trust of our guests, thank you for choosing us! We will be glad to see you again! Sincerely, Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu

Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Good

Dear Mr. K., Thank you for the high rating! We are sincerely glad to know that you were satisfied with your stay at our hotel! We appreciate the trust of our guests, thank you for choosing us! We will be waiting for your visit! Sincerely, Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu

Not good experience

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The locker in our room was not working Despite staying for 4 days the staff didn't bothered to get it corrected despite my repeated requests.. We were left to carry our belongings every time whenever going out.

Dear Mr. K., Thank you for your feedback. We are very sorry that you have had negative impressions of your stay at our hotel. We apologize for the inconvenience caused by the faulty safe in your room. We understand how important this is for the safety of your belongings. We have already passed your comment on to our technical staff and management so that similar situations do not happen again in the future. We strive to improve the quality of our service and will be glad to welcome you again so that you can see these improvements. Sincerely, Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu

Good stay well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Nice rooms pretty hotel helpful staff

Dear Mr. K., Thank you for the high rating! We are sincerely glad to know that you are satisfied with the location of the hotel and the work of our staff! We are always happy to receive positive feedback from our guests, because they help us get better! We will be waiting for you! Sincerely, Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu

Other web-users rate our hotel

  • 257 reviews 9.6/10 Location
  • 339 reviews 7.6/10 Room
  • 303 reviews 8.3/10 Service
  • 164 reviews 7.6/10 Breakfast
  • 125 reviews 5.5/10 Comfort
  • 115 reviews 8.4/10 Cleanliness
  • 108 reviews 9.6/10 Vibe
  • 70 reviews 8.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.