Novotel Living Almaty Jetisu 4 stars

Name: Novotel Living Almaty Jetisu | Novotel Hotels | Accor - ALL
Address: Abylai Khan Avenue 55, ALMATY, 050004, KZ
Telephone: +77273550355
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 294 reviews

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Abylai Khan Avenue 55, 050004 ALMATY, Kazakhstan

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Novotel Living Almaty Jetisu

The Novotel Living Almaty Jetisu offers 55 stylish serviced apartments in the heart of Almaty, an ideal choice for a short or extended stay in Kazakhstan's largest city. Whether you're planning a business trip or family holiday, each fully-furnished apartment is a perfect home away from home. Interiors are designed by S+S Sundukovy Sisters studio. Almaly metro station is a 5-minute walk away, while many cultural landmarks are also within walking distance.

Each apartment boasts a kitchenette, living and work areas, while the lobby serves as a co-working space and social area for guests. On-site leisure facilities include saunas and a gym, modern meeting room, and restaurants. Try flame-cooked meals at Line Brew Reserve restaurant, a place perfectly suited for leisurely or business dinners. Discover authentic Kazakh dishes at Sandyq restaurant. Visit Tary coffee shop inspired by nomad cuisine.

The hotel is located in the very center of the historical part of the city, within walking distance are Arbat, shopping centers, boutiques and restaurants. Convenient transport interchanges allow you to comfortably travel in any direction.

"We are delighted to welcome you to the Southern capital and a cultural center of Kazakhstan. Novotel Living Almaty Jetisu is a combo hotel which includes ibis Almaty Jetisu, restaurants and more. Our team wishes you a pleasant stay!"

Yevgeniy Shrainer, Hotel Management

Hotel extras

Downtown location close to cultural landmarks
2 saunas and a fully-equipped fitness centre
Apartments with kitchenettes, bathrooms, living and work areas
Ideal for comfortable extended and short stays
Smart rooms can be controlled with voice commands

Our accommodation(s)

Suite

One-bedroom apartment

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Two-bedroom apartment

5 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Living Almaty Jetisu

Abylai Khan Avenue 55
050004 ALMATY
Kazakhstan

GPS:43.263162, 76.939754

+7 727 355 0355

Railway station
Highway exit

ZHIBEK ZHOLY

Railway station

Access: 700 m / 0.43 mi 5 min walk / 2 min drive

M 39

Highway exit

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

ALMATY 2

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Specialty - flavoursome grilled meat cooked in an open fire. Tasty and healthy kids' menu available.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645 sq ft
Maximum seats capacity: 24
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 294 reviews

Fantastic stay

Osborne M. Families - 4/9/2025 Confirmed reviews ALL

Dear Osborne M., Thank you very much for taking the time to share your experience. We are pleased to know that your stay was enjoyable and that the central location suited your needs. That is great to hear that the breakfast variety met your expectations and that our team provided helpful and timely support when needed. We always strive to create a comfortable and seamless experience for our guests, and your feedback is truly appreciated. It motivates us to continue delivering attentive service and maintaining high standards across all areas. We hope to have the pleasure of welcoming you back in the near future! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

normal stay

Anonymous Business - 3/26/2025 Confirmed reviews ALL

Dear Natella A., Thank you for sharing your feedback. We\'re glad to hear that you like Novotel, but we sincerely regret the issues you encountered during your stay. Your comfort is our priority, and we truly appreciate you bringing this to our attention. Please rest assured that we have informed our maintenance team to inspect and resolve these concerns, ensuring everything is in proper working order. Your feedback helps us improve, and we apologize for any inconvenience caused. We hope to welcome you back for a seamless and comfortable experience next time. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

yes its well located and we had a good stay

Satish G. Families - 3/25/2025 Confirmed reviews ALL

overall every thing was good, just to add few points for better and comfortable stay 1, when its a group stay please try to accomodate maximum people on minimum numbers of floors 2, please increase the focus on Indian menu in the breakfast, 3, the veg menu overall is negligible in the restaurents 4, House keeping should change the linnen after two days where as in our case the same was not replaces evein four days, similarly small small things but they matter a lot,

Dear Satish G., Thank you for your valuable feedback. We’re glad to hear that you had a good overall experience, and we truly appreciate your suggestions for improvement. We understand the importance of keeping groups together and will consider this in our room allocations. Your comments regarding the Indian and vegetarian menu options have been shared with our culinary team to enhance our offerings. Additionally, we apologize for the housekeeping oversight and will reinforce our linen change policy to ensure greater comfort for our guests. Your insights are important to us, and we’ll strive to improve these aspects. We hope to welcome you again for an even better stay. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Good Location

Kane Families - 3/13/2025 Confirmed reviews ALL

Stay was pleasant. Few minor issues were that most staff had no ability to converse in English and especially during breakfast weren't able to advise on dietary needs. The rooms were good but the glass wasn't well insulated and hence was very noisy in the room even though we were on the highest floor. The water pressure for the shower was also terrible. On a good note would still definitely recommend staying at this property due to its location and amenities.

Dear Samuel Kane D., Thank you for sharing your feedback. We are pleased to hear that you had a pleasant stay and appreciated our location and amenities. However, we sincerely regret the challenges you faced with communication, noise insulation, and water pressure. Your comments are invaluable to us, and we will review these concerns with our team to improve our services. Additionally, we will work on enhancing staff training to better assist guests with dietary needs. We truly appreciate your recommendation and hope to have the opportunity to welcome you again for an even more comfortable stay. Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Good location

John Business - 2/26/2025 Confirmed reviews ALL

Dear John V., Thank you for sharing your feedback. We’re pleased to hear that you found our hotel well-maintained, our staff helpful, and your room comfortable during your business trip. However, we sincerely apologize for the shortcomings in breakfast service and cleanliness. Your comments have been noted, and we will address these concerns with our team to ensure a better dining experience for our guests. Additionally, we appreciate your feedback regarding the room service menu and will review ways to enhance our offerings. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an improved experience. Best regards, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

Web-users rating

Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Living Almaty Jetisu 4 stars

Description

Hotel extras

Our accommodation(s)

One-bedroom apartment

Two-bedroom apartment

Studio

Hotel location

Access and transport

Hotel services

Line Brew Reserve

Breakfast

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby