ibis Styles Paris Opéra Lafayette 3 stars

Customer review rating (ALL Rating) 4.5/5 928 reviews

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Description

Hotel extras

  • A place full of good vibes, renovated from top to bottom.

  • Unlimited WiFi and elaborate breakfast.

  • Three metro lines nearby to get around the capital.

  • Family rooms available for a trip with the whole gang.

  • A family hotel where we put people first. Friendliness is the magic word.

Our accommodation(s)

Hotel location

ibis Styles Paris Opéra Lafayette

3, rue de Trévise
75009 PARIS
France

GPS:48.8726954, 2.3449274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE BAR

Welcome into our recording studio. Snacks, soft sounds or rock, the bar is a place full of good vibes. Feel the energy of real recording studios with the false ceilings and wall-mounted sound diffusers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  928 reviews

Customer review rating 4.5/5

Craig E. Families - Confirmed reviews ALL

Location is very nice on a pedestrianised street in the centre of the city within walking distance of GDN and lots of major sites. Hotel staff were great, free coffee and water through the day was a nice bonus.

Dear Craig, Thank you very much for your great feedback and for sharing your experience with us. We are delighted that you enjoyed our central location, the friendly service from our team, and the complimentary coffee and water throughout the day. We have also taken note of your comment regarding the Wi-Fi speed, which is helpful for us as we continue to improve our services. It was a pleasure welcoming you and your family, and we hope to see you again on your next visit! Guy - Front desk

Customer review rating 0.5/5

Lorna O. Solo - Confirmed reviews ALL

I was extremely disappointed with my stay. I had specifically requested a quiet room, but was initially placed on the first floor overlooking a street with numerous bars and restaurants. When I asked to be moved somewhere quieter, I was given a significantly smaller room which did not appear to be the 12 m² room I had booked. It was so cramped that I could not open my suitcase without blocking the bathroom. I could also hear that the larger room immediately next door was being occupied intermittently and serviced, which made the room allocation particularly frustrating. A hairdryer was also missing from the room. Breakfast was a disaster: I picked up what appeared to be a boiled egg, only to discover when I tried to peel it that it was completely raw, leaving raw egg all over my plate. I left the breakfast room without eating. Overall, the stay fell far below the standard I expected from an Accor property, particularly given the price paid and my Accor membership.

Dear Lorna, Thank you for taking the time to share your feedback. Regarding your room allocation, we would like to clarify that we had not received any specific information or request for a quiet room prior to your arrival. We therefore initially assigned you a spacious room with good natural light, overlooking the street. As you were not satisfied with this room and requested a quieter option, we did our best to accommodate your preference. As our number of courtyard-facing rooms is limited, and given the length of your stay, we offered you the best available option at that time. We are sorry that the alternative room did not meet your expectations in terms of size. However, we always do our utmost to accommodate our guests' preferences according to availability. Regarding your comments about our team, we are sorry that your interaction at reception did not meet your expectations. We would nevertheless like to mention that our staff is regularly praised by our guests for their professionalism and friendliness. We regret that your overall experience was disappointing and appreciate you sharing your feedback with us. Kind regards, Guy - Front desk

Customer review rating 4.5/5

Paul T. Couples - Confirmed reviews ALL

Guy (on front desk) was very helpful and warm.

Dear Paul, Thank you so much for your kind words! It was a real pleasure welcoming you, and the whole team is delighted to know that you enjoyed your stay. We hope to welcome you back again soon ! Guy - Front desk

Customer review rating 5.0/5

Emilie J. Friends - Confirmed reviews ALL

wonderful breakfast, very clean, very friendly people, lovely rooms, fantastic place

Dear Emilie, Thank you for such a kind review! We’re so glad you had a great time with us and enjoyed your stay from start to finish. It’s especially nice to hear that our team made you feel welcome. We’d be delighted to see you again on your next visit! Warm Regards, Reception-Sidy

Customer review rating 5.0/5

Tanya N. Couples - Confirmed reviews ALL

Great location. Friendly and helpful staff and best of all a clean comfortable place to stay.

Dear Tanya, Thank you so much for your lovely review! We’re so pleased to know that you had a pleasant stay and enjoyed the convenient location, comfortable room, and welcoming service from our team. It was a pleasure having you with us, and we hope to welcome you back to Paris soon! Guy - Front desk

Other web-users rate our hotel

  • 390 reviews 9.6/10 Location
  • 448 reviews 6.3/10 Room
  • 511 reviews 9.7/10 Service
  • 12 reviews 4.9/10 WiFi
  • 374 reviews 8.7/10 Breakfast
  • 321 reviews 5.2/10 Comfort
  • 172 reviews 8.9/10 Cleanliness
  • 56 reviews 8.6/10 Vibe

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