Mercure Parkhotel Mönchengladbach 4 stars

Customer review rating (ALL Rating) 3.9/5 426 reviews

Hotel extras

  • The hotel is just a 5-minute walk from the city centre.

  • Close to the Dutch border

  • City and surroundings with many natural points of interest

  • Delightful mix of urban flair and rural idyll

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Parkhotel Mönchengladbach

Hohenzollernstrasse 5

GPS:51.199623, 6.434792

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Start the day with a rich breakfast buffet! Invite your business partners for lunch or dinner or enjoy room service!

Our accommodation(s)

Choose your dream room and stay in harmony with nature, in our color-coordinated rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  426 reviews

TripAdvisor Rating  3.0/5  19 reviews

Not what it used to be but very friendly staff!

Customer review rating 4.0/5

Anja D. Families - Confirmed reviews ALL

The hotel is nicely situated next to Bunter Garten and Kaiser Friedrich Halle. Unfortunately no pool at the moment. The room has been spacious. However the sofa-bed not comfortable at all. The mattress was way too thin, but after the first night it was changed to an extra bed with a comfortable mattress and much better. The cleanliness was ok, some dust here and there and on the provided coffee machine. The hotel would need a make-over as it has seen better times. The breakfast was wonderful in the Wintergarten! Last but not least, I have to mention that the staff was very friendly and helpful.

Good stay

Customer review rating 4.0/5

Salva Business - Confirmed reviews ALL

Good experience overall. Clean and comfortable rooms. Great receptionists. Restaurant and bar service was not so good. On Tuesday, Carnival, there were a lot of people and just to waiters that were very stressed. You should plan ahead this situation.

Old hotel with not enough attention from staff

Customer review rating 3.0/5

Rolandf Business - Confirmed reviews ALL

I checked in advance electronically but when I arrive it wasn't in the system..I informed the reception about my later check out but they were not aware bout that on the next day and call me at 12:00 to check out..the gym was much smaller than in the internet pictures and the wellness was closed...the bar staff was not really polite and was not able to deliver 2 gin&tonic within 15 minutes plus the gin&tonic wasn't as long drink but 1:1 which is unusual...the TV in the room really old even doesn't hive timer in..1 really good thing in the hotel was the breakfast!

Better than expected

Customer review rating 4.5/5

Peter Families - Confirmed reviews ALL

The rooms are very convenient, we has one superior room and one junior suite. The junior suite was very spacious, and the superior room was convenient for 2 people. Breakfast offer was tasty, and lots of variety.

Customer review rating 3.5/5

Willem Business - Confirmed reviews ALL

Room is fine, breakfast is fine, reception was not very informative at check-in, also I was placed in a room 2 floors above the event room where a party took place on the Thu night... In the room that was extremely loud, so I had to move rooms to the other end of the hotel. Not sure why when you know there is an all night event you put people in those rooms. Same in the restaurant - sound is extremely annoying. Automatic lights on the stairs dont work well - you basically walk in the dark, parking garage is not fitting for this day and age (cars) so most people park outside

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Other web-users rate our hotel

  • 282 reviews 9.2/10 Location
  • 589 reviews 5.3/10 Room
  • 471 reviews 7.6/10 Service
  • 10 reviews 8.7/10 WiFi
  • 319 reviews 8.1/10 Breakfast
  • 283 reviews 5.4/10 Comfort
  • 220 reviews 5.5/10 Cleanliness
  • 181 reviews 3.5/10 Vibe

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