Mondrian Gold Coast 5 stars

Customer review rating (ALL Rating) 4.1/5 1,079 reviews

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Description

Hotel extras

  • Submerge in a coastal dreamscape. Discover the barefoot rhythm of Burleigh Beach.

  • Relish coastal Italian cuisine, fresh surf to plate seafood in Haven, drinks at the Pool Club.

  • Ciel Spa is a dynamic wellness retreat featuring biohacking technology and holistic therapies.

  • Experience sun-drenched beach houses, suites, and studios, where design meets natural beauty.

  • Discover a world of unique venues that redefine how you meet, gather, and celebrate.

Our accommodation(s)

Hotel location

Mondrian Gold Coast

3 First Avenue
4220 Burleigh Heads
Australia

GPS:-28.08566, 153.45017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,079 reviews

Customer review rating 4.5/5

Rob C. Couples - Confirmed reviews ALL

Celebrating my wife's 50th Birthday and we couldn't have been happier with our stay at The Mondrian. Only let down was how noisy it was in LITO at breakfast and dinner due to conference groups that were there. And $40 per day carparking is a bit steep. Outside of that, a perfect stay. The staff surprised us with "50" balloons and a bottle of wine in the room, a great surprise!!

Dear Rob C., Thank you for your kind words regarding your stay at Mondrian Gold Coast, particularly on the occasion of your wife's milestone birthday. We are delighted to hear that our location, amenities, and attentive staff contributed positively to your experience. We appreciate your feedback regarding the noise levels in LITO during peak times and understand how this may have affected your dining experience. Additionally, we recognize that parking fees can be a consideration for our guests. Your insights are valuable as we continually strive to enhance our services. Thank you once again for choosing us for this special celebration. Kind regards, Mondrian Gold Coast

Customer review rating 5.0/5

Katrina V. Couples - Confirmed reviews ALL

We had a lovely stay at the Mondrian. The room was beautiful and the location was amazing. We definitely will be back

Dear Katrina, Thank you for taking the time to share your positive experience at Mondrian Gold Coast. We are delighted that you enjoyed the beauty of our hotel and its prime location. We look forward to welcoming you back on your next visit. Kind regards, Mondrian Gold Coast

Customer review rating 5.0/5

Jimmy J. Families - Confirmed reviews ALL

Not a single thing to complain about.

Dear Jimmy, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness, food, room, staff, location, and amenities of our hotel. Your satisfaction is our top priority, and we appreciate your kind words. Kind regards, Mondrian Gold Coast

Customer review rating 3.5/5

Richard A. Couples - Confirmed reviews ALL

Overall, it is a well designed property, however some operational functions are missing such as only 1 lift had a single working sign to illuminate which floor the lift was stopped at. This means you have to exit the lift to check the floor (no obvious signage). The room service QR codes don't work, the only way to access the menu is via the TV. Staff are super friendly, but missing a little polish when it comes to attentive service - example would be that not one opened a door for us, and generally tried to avoid eye contact. The pool side was a little disappointing - multiple people were vaping and really making it unpleasant for users. The front desk area was poorly planned, so that large groups of people are stuck trying to move from the lifts to the front doors - considering how large the food outlet and the concierge area is - the architects focussed on form instead of function. Overall - we loved our stay, we loved the design aesthetic and - but it seems that no one is in charge of these little operational issues that seem quite easy to fix. We tried both food outlets and were seriously impressed. Fantastic meals, with great team of professionals and really excellent food.

Dear Richard, Thank you for taking the time to share your feedback regarding your recent stay at Mondrian Gold Coast. We appreciate your kind words about our design aesthetic and the quality of our food outlets. I would like to address the operational concerns you mentioned. We understand that the lift signage may cause inconvenience, and we are looking into how we can improve this for our guests. Regarding the room service QR codes, we strive to provide seamless access to our services, and your input is invaluable in enhancing that experience. We also take note of your comments on staff attentiveness and will work to ensure our team is consistently engaged with our guests. We sincerely apologize for the issues you faced at the poolside. Creating a comfortable environment for all our guests is a priority, and your feedback will help us address this matter. Lastly, we appreciate your thoughts on the front desk area layout, and we will consider this in our ongoing evaluations of guest flow. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, Mondrian Gold Coast

Customer review rating 5.0/5

Alexandra H. Families - Confirmed reviews ALL

A regular visitor, always come back to The Mondrian as the staff are so friendly, excellent service with great facilities

Dear Alexandra, Thank you for your kind words regarding our friendly staff and excellent service. We are delighted to hear that you consistently enjoy our facilities during your visits. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Mondrian Gold Coast

Other web-users rate our hotel

  • 400 reviews 9.3/10 Location
  • 759 reviews 8.5/10 Room
  • 861 reviews 6.9/10 Service
  • 5 reviews 10/10 WiFi
  • 390 reviews 8.3/10 Vibe
  • 359 reviews 7/10 Food
  • 193 reviews 6.8/10 Comfort
  • 193 reviews 6/10 Pool

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