Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,323 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,323 reviews

Customer review rating 2.0/5

Hyun J. C. Business - Confirmed reviews ALL

Guests must be able to control the room temperature from inside the room. The common areas, especially the corridors, also need better maintenance—the carpet was stained, the walls were dirty, and the wallpaper was damaged.

Dear Hyun J. C., Thank you for sharing your feedback regarding your recent stay at Mondrian Seoul Itaewon. We appreciate your positive remarks about our location. However, we sincerely apologize for the discomfort you experienced during your visit. Your comments concerning room temperature control and the condition of common areas have been noted, and we will ensure that they are addressed with the appropriate team. We strive to provide a pleasant experience for all our guests. Warm regards, Mondrian Seoul Itaewon

Customer review rating 3.5/5

Andy S. Business - Confirmed reviews ALL

Great service throughout the hotel, from concierge, doorman, front desk, breakfast crew and gym staff. Room wise, i felt the round side table is not appropriate for laptop work as the edges are rounded upwards, hurting our wrist. So I asked to change to a room with a proper writing desk on my fourth day. The bath room door cannot be closed tight and water will flow out to the room after each shower. Overall a tight small room for me.

Dear Andy S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our service exemplary across various departments. However, we apologize for the inconvenience you experienced with the room's table design and the bathroom door. We understand how important a comfortable workspace and proper bathroom facilities are for our guests. While we strive to provide a variety of room types, we appreciate your insights, which will be taken into consideration for future improvements. Your experience is valuable to us, and we hope to have the opportunity to serve you better in the future. Best Regards, Mondrian Seoul Itaewon

Customer review rating 5.0/5

Sarah C. Business - Confirmed reviews ALL

Great service and good location, hotel contact Minzy Kim was fantastic

Dear Sarah C., Thank you for taking the time to share your feedback with us. We are delighted to know that you had an enjoyable experience at Mondrian Seoul Itaewon. We are thrilled to hear that Minzy Kim made a positive impression. Your kind words are truly appreciated, and it is always rewarding for our team to know that our efforts contributed to a pleasant stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best Regards, Mondrian Seoul Itaewon

Customer review rating 4.0/5

Taryn Y. Couples - Confirmed reviews ALL

The rooms felt small, but we particularly appreciated the gentleman who served us coffee in the morning each day - hope he gets recognition

Dear Taryn Y., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff, and we will ensure that your commendation is acknowledged. We strive to offer comfortable accommodations and will take your comments into consideration. Best Regards, Mondrian Seoul Itaewon

Customer review rating 4.5/5

Daniel L. Couples - Confirmed reviews ALL

Only inconvenience was the shower and bathroom being small and easily leaking outside, making it very slippery. Otherwise, room and view was very nice. Great service from staff. Enjoyed the perks like welcome drinks and property credit.

Other web-users rate our hotel

  • 816 reviews 7.9/10 Location
  • 1,287 reviews 6.5/10 Room
  • 1,344 reviews 8.3/10 Service
  • 13 reviews 7.3/10 WiFi
  • 767 reviews 7.6/10 Amenities
  • 711 reviews 9/10 Vibe
  • 569 reviews 4.2/10 Comfort
  • 419 reviews 7.3/10 Cleanliness

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