Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.2/5 911 reviews

Rixos Premium Qetaifan Island North - Image 1
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Qetaifan Island North, Street 529 Zone 69, Lusail City, 2977 DOHA, Qatar

Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 529 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  911 reviews

Customer review rating 5.0/5

Thomas T. Families - Confirmed reviews ALL

We had a great family staycation here. Staff at the hotel were amazing!

Dear Thomas T., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your family staycation and appreciated our dedicated staff. Your feedback is invaluable, and we look forward to welcoming you back for another memorable visit. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Anis Y. Families - Confirmed reviews ALL

Dear Management Team, Greetings, I would like to extend my sincere appreciation and gratitude for the outstanding hospitality we received during our stays at your hotel. We have had the pleasure of staying with you more than four times on different dates, and on each occasion, we experienced genuine happiness and comfort. What truly stood out was the professionalism and exceptional attitude of your team, starting from Mr. Maher, Duty Manager, to all staff across various departments. Our experience was especially memorable for our children as well. During our stay, we initially had some concerns due to the current circumstances; however, we were truly impressed by the high level of safety, security, and vibrant atmosphere within the hotel. It was also a delightful surprise to witness the opening of the water park during our stay, which clearly reflects the strong sense of safety and confidence in your operations. Thank you once again for delivering such a remarkable experience. We look forward to visiting again soon. Warm regards Anis and his family

Dear Anis Y., Thank you for taking the time to share your positive experience at Rixos Premium Qetaifan Island North. We are delighted to hear that you and your family have enjoyed multiple visits to our hotel, and that our team's professionalism and hospitality made a lasting impression. It is especially gratifying to know that your children had a memorable experience during your stay. We prioritize safety and security, and we are pleased that you felt reassured by our measures in light of current circumstances. The opening of our water park is indeed a significant highlight, and we are thrilled that it added to your enjoyment. We appreciate your kind words and look forward to welcoming you and your family back for another exceptional stay in the near future. Warm regards, Rixos Premium Qetaifan Island North

Customer review rating 3.5/5

Brad H. Families - Confirmed reviews ALL

The venue and establishment is beyond perfect. The restaurant for breakfast & dinner was world class The pool bar location is fair The kids club - maybe the new one will be better? The indoor door gym superb. The outdoor gym stunning. The beach area nice. Ofcourse the surrounding area needs a little more work. Maybe have the outdoor gym there too? No water activities available? The table tennis 🏓 equipment can be upgraded and cleaned & maybe have 1 more near pool area? Staff: Front office - Adam & Zeynub & Leila top performers Call center - needs some work Pool bar staff - most professional achievers Restaurant staff - average. Chefs - over achievers Maintanance team - fair Gym staff - friendly but can be better Pool life guards - need to control the area better especially as adult pool, was more of a children’s pool and young children (13 years old) smoking at the family pool. May be better to get more security involved at both pools? Overall a stunning venue & wonderful staff. Wishing them well during the next few tough months ahead

Dear Brad H., Thank you for taking the time to share your thoughts regarding your recent stay at Rixos Premium Qetaifan Island North. We are pleased to hear you found our venue and dining options to be exceptional, and we appreciate your compliments regarding our breakfast and dinner offerings. We acknowledge your concerns about the pool environment and the need for better control, especially in designated areas. Your feedback regarding the table tennis equipment and the potential for additional water activities has been duly noted. We strive to provide a balanced atmosphere for all guests, and your insights on security measures will be considered as we continue to enhance our guest experience. We are grateful for your recognition of our dedicated staff members, and we will ensure your comments reach them. Thank you for your well wishes, and we look forward to welcoming you back in the future to experience our continuous improvements. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Aj M. Families - Confirmed reviews ALL

We had a great holiday, never needed to drive out or go elsewhere, everything we needed for our holiday was there

Dear Aj M., Thank you for sharing your positive experience with us. We are delighted to hear that our resort provided everything you needed for a wonderful holiday. It is our aim to ensure guests enjoy a seamless stay, and we appreciate your feedback. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 1.5/5

Toufic S. Families - Confirmed reviews ALL

We went for a 2-night all-inclusive staycation at Rixos with a family friend. Unfortunately, we were very disappointed. There was a large difference in the reservation fees — almost double for the same type of rooms (double connecting rooms) — which left us upset. On top of that, the food quality was poor, and not everything was available. Overall, we are unhappy with the situation and the service from the team

Dear Toufic S., Thank you for taking the time to share your feedback regarding your recent stay. I apologize for the discrepancies you encountered with the reservation fees for the connecting rooms. We strive to provide a fair pricing structure and will take your comments into consideration. Additionally, I regret to hear that the food quality did not meet your expectations and that availability was an issue. Your insights are valuable to us as we continuously work to enhance our services. We appreciate your review and hope for the opportunity to welcome you back for a more enjoyable experience. Best regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 268 reviews 7.4/10 Location
  • 605 reviews 6.3/10 Room
  • 1,345 reviews 7.5/10 Service
  • 750 reviews 7/10 Food
  • 481 reviews 7.5/10 Amenities
  • 268 reviews 5.7/10 Cleanliness
  • 224 reviews 7.3/10 Value
  • 208 reviews 5.3/10 Comfort

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