Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.1/5 128 reviews

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Qetaifan Island North, Street 305 Zone 69, Lusail City, 2977 DOHA, Qatar

Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 305 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  128 reviews

amazing stay with family

Customer review rating 5.0/5

Mohammed N. Families - Confirmed reviews ALL

warm welcoming and feasible water access and enjoyable all inclusive

Dear Mohammed N., thank you for your positive review. We are delighted to hear that you had an amazing stay with your family. Your kind words about our warm welcoming atmosphere, feasible water access, and enjoyable all-inclusive offerings are truly appreciated. We look forward to welcoming you back soon! Best regards, Rixos Premium Qetaifan Island North

Good but need improvement

Customer review rating 4.0/5

Alejandro D. Families - Confirmed reviews ALL

Check in no order, lead to people to jump over you when is your turn, sadly in this region you need to create limits and in this case create zones for line and wait. Your hotel doesn't have them which leads to that. Valet service amazing, your guys exceed expectations hipe you make them aware of that. Employees attitude great you have a 10 in that but information given at check in was poor, they don’t tell benefits for your packages and they still make error on bracelets, it seems they are not properly trained for that position. Restaurant food amazing and delicious you have another 10 Rooms not bad. But a 7-8 rating maybe Bathroom on one room flooded and was all a mess, your telephones buttons none of it works and in one room not even the phone was working, at the end discovered that pressing 0 was to call the operator and not the button designed for it, so it took some time to call and report. Response from maintenance team was amazingly fast and effective, you got a 10 in that. After they told they will send house keeping to help cleaning bathroom but they never arrived you have a zero there. One television was disconnected from electricity and took around 20 minutes to manage to connect it again as its not easy accessible. Don't know why it wasn't connected in first place. All TV in arabic poor options in english, i understand the region but as an international hotel that cant be, my daughters were bored and unhappy for that specially so few options in English for them. Shampoo option for bathroom you got an 11 in that keep it as it is. Room carpet or rug not clean a lot of stains, food or drinks, give a bad impression of the maintenance. A valid point is the family environment, really flt and liked it a lot. All the entertainment around lobby was great to enjoy.

Dear Alejandro d., Thank you for sharing your detailed feedback with us. We appreciate your kind words about our valet service, employees' attitude, and the amazing food at our restaurant and sincerely apologize for the inconvenience you faced during check-in and the lack of organization in managing the queues. Your constructive criticism regarding the information provided at check-in has been duly noted, and we will work on improving our training processes to ensure a better experience for our guests. We are glad to hear that our maintenance team responded promptly to your concerns. However, we apologize for the oversight in coordinating the housekeeping assistance. Regarding the TV and room cleanliness issues you mentioned, we will address these with our team to prevent such occurrences in the future. We are delighted that you enjoyed the family-friendly environment and entertainment in the lobby. Thank you for highlighting the positive aspects as well. We look forward to welcoming you back for an even better experience. Warm regards, Rixos Premium Qetaifan Island North

Amazing Stay !

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great resort, super friendly staff, impeccably clean and great facilities in general.

Dear guest, thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our resort, friendly staff, cleanliness, and facilities. We look forward to welcoming you back soon! Best regards, Rixos Premium Qetaifan Island North

Excellent Stay

Customer review rating 5.0/5

Laura M. Families - Confirmed reviews ALL

I have booked all inclusive one night with Rixos and we really had a great time. We had early check in at 2pm and we went to the waterpark and took lunch. My son enjoyed his nuggets in the kids restaurant and me and my husband went to Asian restaurant. We then proceed to our hotel room and the view was amazing with the waterpark in background. We then swim in the hotel pool and took some vodka in the pool bar. At night, we had dinner in the turqouise restaurant and spend some time in M2 as well. The next day, we had a fantastic time at Meryal Waterpark and my son enjoyed the slides. I will come back soon and will book for 2 nights!

Dear Laura M., Thank you for sharing your positive experience with us. We are delighted to hear that you had an excellent stay at Rixos Premium Qetaifan Island North. It's wonderful to know that you and your family enjoyed the facilities and services, from the waterpark to the various dining options. We are glad that your son had a great time at the kids' restaurant and waterpark. Your kind words motivate us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back for another fantastic stay, and we hope your next visit will be even more memorable. Warm regards, Rixos Premium Qetaifan Island North

Delayed Check-in

Customer review rating 3.5/5

Motasim Families - Confirmed reviews ALL

Delayed one hour at the counter from 3 - 4 to check in then I was delayed 30 min to prepare my room and at 5 the beach is closed !!! Beach should be open even at night with drinks and food to relax as no activity after 5

Dear Motasim, We sincerely apologize for the delays you experienced during check-in and room preparation and understand your disappointment with the early closure of the beach and will take your feedback into account to enhance our services and ensure a more seamless experience for our guests. Thank you for bringing this to our attention. Warm regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 60 reviews 7.7/10 Location
  • 153 reviews 4.6/10 Room
  • 288 reviews 5.9/10 Service
  • 136 reviews 5.8/10 Food
  • 131 reviews 7.4/10 Amenities
  • 64 reviews 9.3/10 Vibe
  • 64 reviews 3.5/10 Cleanliness
  • 52 reviews 3.5/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.