Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 3.9/5 90 reviews

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Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 305 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  90 reviews

Fun Stay

Customer review rating 4.0/5

Noha Families - Confirmed reviews ALL

It was a fun experience. The room is great, the water park is well maintained, and the food was pleasant.

Dear Noha, we are thrilled to hear about your fun experience at our hotel. Thank you for acknowledging the quality of our rooms, water park, and food. We look forward to welcoming you back soon! Best regards, Rixos Premium Qetaifan Island North

Convenient

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

All was good except for food options at dinner. We are at the a la cart restaurant and the pan seared chicken was inedible.

Dear Guest, thank you for your feedback. We apologize for the inconvenience regarding the food quality at our a la carte restaurant. Your comments will be shared with our culinary team for immediate improvement. We hope to welcome you back for an improved dining experience. Best regards, Rixos Premium Qetaifan Island North

this is not 5*

Customer review rating 3.5/5

Anastasia S. Families - Confirmed reviews ALL

“-“ 1) cockroach in the fridge 2) no bathtub 3) no body lotion 4) the room smells like someone was smoking there. not the best choice for a non-smoking family with a small kid. All our clothes smelled like this afterwards 5) freezing cold water in the family pool 6) lots of sand in the kids pool 7) on the bottom of the kids pool there were some black soft mats that colored the skin. I was sitting there for a while with my kid and afterwards my legs were dirty black 8) no protein options at breakfast menu 9) at the end of the breakfast, I guess it was something like 10:35 I came up to the coffee machine to refill my cup, and it had the empty water tank. I asked the lady at the bar to refill it with water and she told “we are closed”, After my question, if I could still have just water and the coffee machine to refill my car, she insisted and acquired a rude manner loudly “we are closed mam!” 10) no green area like garden to walk in In the Middle East in general and Qatar specifically there are many great 5* hotels with amazing service and stunning facilities. Overall impression from staying at Rixos hotel - it is not 5*

Dear Anastasia S., We sincerely apologize for the inconveniences you encountered during your stay at our hotel. We deeply regret that your experience did not meet your expectations, especially regarding the cleanliness issues and the lack of certain amenities in the room. Your feedback regarding the pool conditions, breakfast options, and staff behavior is duly noted and will be addressed with the relevant departments to ensure such incidents are not repeated in the future. We strive to provide a pleasant and comfortable stay for all our guests, and we are disappointed to learn that we fell short on this occasion. Your comments are extremely valuable to us as we continuously work to improve our services. We hope that you will consider giving us another opportunity to showcase the high standards of hospitality that we are known for. Thank you for sharing your concerns with us. Warm regards, Rixos Premium Qetaifan Island North

AMAZING STAFF , GOOD FOOD , GOOD EVERYTHING

Customer review rating 5.0/5

O. T. Friends - Confirmed reviews ALL

This hotel is the best I’ve been to in the world , hospitality 100, Food 100, staffs 100 , my loves AMIN and ISMIR (not sure if that’s correct ) they made our stay very amazing ( this is one of the 4 Nigerian girls 😂) your hotel is the best best best best

Dear O. T., thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our amazing staff, good food, and hospitality during your stay. Amin and Ismir will be thrilled to know that they made your experience memorable. We truly appreciate your recognition and look forward to welcoming you back to Rixos Premium Qetaifan Island North. Warm regards, Rixos Premium Qetaifan Island North

Luxury stay with amazing service

Customer review rating 5.0/5

Amgad H. Families - Confirmed reviews ALL

From the moment we stepped in the hotel The warm welcome and the super friendly staff was really amazing starting from the great guys at the parking Omer . Ammar , and the rest We initially booked deluxe room but we changed that to the sea front villa I can’t really describe it❤️ it was beyond our expectations Super comfy beds ,, huge living area ,, jacuzzi and outdoor seating.. and in one word 10/10 ❤️ We had 2 amazing butlers Alida and seray from turkey 🇹🇷 No words can thank them form the amazing services and attention to small details they made our stay super ❤️ The water park was the game changer we enjoyed it a lot And the birthday cake they brought us was delicious 🤤 Definitely will visit again and again and again 😁

Dear Amgad H., Thank you for sharing your delightful experience with us. We are thrilled to hear that you enjoyed the luxurious stay and amazing service provided by our team members. It is a pleasure to know that you appreciated the warm welcome and the outstanding service from our staff, including Omer, Ammar, Alida, and Seray. We are glad that you found the sea front villa beyond your expectations, with its comfortable beds, spacious living area, jacuzzi, and outdoor seating. We are also pleased that you had a great time at the water park and enjoyed the delicious birthday cake. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another outstanding experience at Rixos Premium Qetaifan Island North. Warm regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 56 reviews 7.5/10 Location
  • 148 reviews 4.8/10 Room
  • 278 reviews 5.8/10 Service
  • 132 reviews 5.9/10 Food
  • 128 reviews 7.4/10 Amenities
  • 62 reviews 9.3/10 Vibe
  • 62 reviews 3.5/10 Cleanliness
  • 50 reviews 3.5/10 Comfort

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