Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.1/5 769 reviews

Rixos Premium Qetaifan Island North - Image 1
Rixos Premium Qetaifan Island North - Image 2
Rixos Premium Qetaifan Island North - Image 3
Rixos Premium Qetaifan Island North - Image 4
Qetaifan Island North, Street 529 Zone 69, Lusail City, 2977 DOHA, Qatar

Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 529 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  769 reviews

Customer review rating 4.5/5

Sreeraj M. Families - Confirmed reviews ALL

Good stay and excellent staff support from the beginning Mr.Arshad especially was a great help.

Dear Sreeraj M., Thank you for your positive feedback regarding your stay at Rixos Premium Qetaifan Island North. We are delighted to hear that our staff, particularly Mr. Arshad, exceeded your expectations and contributed to a memorable experience. Best Regards, Rixos Premium Qetaifan Island North

Customer review rating 2.0/5

Hardip B. Families - Confirmed reviews ALL

I appreciate weather is out of your control but the facilities to cope with it is

Dear Hardip b., Thank you for sharing your thoughts regarding your recent experience. We regret that certain facilities did not meet your expectations during your stay. Your feedback is valuable as it aids us in enhancing our services and offerings in the future. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 4.0/5

Abnas K. Families - Confirmed reviews ALL

Overall, our stay at the hotel was good and comfortable. The rooms were clean, and the general ambiance was pleasant. However, I would like to highlight one area that needs improvement. When we contacted customer service for assistance-such as requesting extra bed and asking to lock the interconnecting rooms-the response time was very slow. It took a long time for the service to be provided, which was a bit inconvenient. Apart from this delay in service response, the overall experience was positive. I hope that hotel can improve its customer service response time in the future.

Dear Abnas K., Thank you for sharing your feedback regarding your stay at Rixos Premium Qetaifan Island North. We are pleased to learn that you found the overall experience enjoyable and appreciated the cleanliness and ambiance of our hotel. However, we acknowledge your concern regarding the response time of our customer service team. Timely assistance is essential, and we regret any inconvenience this may have caused during your stay. Your observations will be taken into consideration as we continually strive to enhance our service quality. We appreciate your understanding and hope to welcome you back in the future for an even better experience. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Riaz G. Families - Confirmed reviews ALL

The service is excellent. Alli at Concierge, Oshidi at Reception and Rashid at the porters went out of their way to assist my family. They were warm, helpful and friendly to my children. Their character, their generosity and their compassion will never be forgotten. Alli is truly an asset to your company. He offered service with a smile. He made sure that our every need was met. My children believe that he is a legend!! We will forever hold him in high regard. Please do honuor Alli as the most valuable employee in your company. Oshidi is the most pleasant and accommodating person at Reception. Please value her the way she deserves. Rashid was amazing with my children! He made himself available each time we had a request for assistance. He deserves a high recognition in your company. Overall, we have had the privilege of meeting these 3 amazing people who made a huge difference to our stay at the Rixos. Alli, Oshidi and Rashid - You will always be remembered! Thank you and God bless you and your family always.

Dear Riaz G., Thank you for sharing your delightful experience at Rixos Premium Qetaifan Island North. It is heartwarming to hear that you and your family had a memorable stay, and I appreciate your kind words regarding our staff. I am thrilled to learn that Alli, Oshidi, and Rashid provided exceptional service that made a significant impact on your visit. Their dedication and commitment to creating a welcoming environment reflect the values we uphold at our hotel. I will ensure that your commendations are shared with them, as recognition of their efforts is essential to motivate our team. Your feedback is invaluable, and it is encouraging to know that our staff contributed positively to your family’s experience. We continuously strive to maintain high standards of service and hospitality. Thank you once again for your kind remarks, and we look forward to welcoming you back in the future. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 2.5/5

James B. Families - Confirmed reviews ALL

Not that good stay, arrived at 11:30am, checked-in at almost 3pm, the room not ready, room attendant said to come back to get the room ready but did not came back. No dental kit given for both rooms, waited for more than 2 hours for a dental kit, we kept calling till we diceded to stay in the reception to give dental kit and waited for 30mins. It was raining during our first day, so we did not enjoy the theme park, 1 day stay was wasted. We request to extend our stay for 1 day but they said it's fully booked, but we checked online rooms are available.

Dear James B., Thank you for sharing your feedback regarding your recent stay at Rixos Premium Qetaifan Island North. I regret to learn about the challenges you encountered during your check-in process and the delay in receiving your dental kits. It is our goal to provide timely service, and I apologize for not meeting your expectations in this regard. I understand that the weather impacted your experience and that you were unable to enjoy the theme park as planned. Additionally, I acknowledge your disappointment regarding the inability to extend your stay despite available rooms online. Our booking policies occasionally restrict extensions based on occupancy levels, and I am sorry for any confusion this may have caused. Your feedback is invaluable to us, and I assure you that it will be reviewed with our team to enhance our services. We appreciate your understanding and hope to welcome you back in the future for a more enjoyable experience. Best regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 240 reviews 6.8/10 Location
  • 549 reviews 6.3/10 Room
  • 1,228 reviews 7.6/10 Service
  • 677 reviews 7/10 Food
  • 448 reviews 7.6/10 Amenities
  • 297 reviews 9.2/10 Vibe
  • 247 reviews 5.9/10 Cleanliness
  • 200 reviews 6.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Doha

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.