Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.2/5 1,134 reviews

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Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

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Room 1

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 529 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,134 reviews

Customer review rating 4.5/5

Hani A. Families - Confirmed reviews ALL

Dear Hani A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a pleasant family experience and that our team, particularly Ms. Rawan Al Bawab, was able to address your concerns effectively. It is our commitment to provide exceptional service, and we appreciate your recognition of our staff's efforts. We acknowledge your feedback regarding the handling of lost personal belongings. Your suggestion about proactive communication is duly noted, and we understand the importance of such documents. Rest assured, we continuously strive to enhance our services, including our lost and found protocols, to better serve our guests. We look forward to welcoming you back for your next stay, and we hope to exceed your expectations. Thank you for your understanding and for considering updating your review based on your future experience. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Majed K. Families - Confirmed reviews ALL

Dear Majed K., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and suitable for families, with a variety of activities available. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 2.5/5

Shehzad R. Families - Confirmed reviews ALL

Dear Shehzad R., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location; however, we regret that your experience was marred by issues related to room readiness and amenities. Our standard practice is to ensure that rooms are prepared ahead of check-in time, and we apologize for any inconvenience caused by the delays you encountered. Additionally, we take your remarks about customer service seriously and will review them to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back for a more seamless stay. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 0.5/5

Saud A. Friends - Confirmed reviews ALL

Dear Saud A., I regret to hear about your recent experience at our hotel. We take guest feedback seriously and are committed to providing a high standard of service. I encourage you to reach out to our customer service team directly, as they can assist you further regarding your concerns. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 3.0/5

Aisha K. Solo - Confirmed reviews ALL

Dear Aisha K., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the challenges you faced during your check-in process, particularly concerning the room assignments and the communication from our reception staff. It is our priority to ensure that our guests receive the accommodations they expect and deserve, and I regret that we fell short in this instance. I appreciate your recognition of Mr. Maher's efforts to assist you; however, I understand that your initial experience did not reflect the standard of service we strive to provide. Your concerns regarding the construction noise and the handling of your situation will be reviewed to enhance our guest experience. We value your feedback as it is crucial for our continuous improvement. Thank you for your understanding, and I hope we have the opportunity to welcome you back in the future for a more satisfactory experience. Best regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 292 reviews 7.2/10 Location
  • 679 reviews 6.4/10 Room
  • 1,564 reviews 7.7/10 Service
  • 872 reviews 7/10 Food
  • 550 reviews 7.1/10 Amenities
  • 303 reviews 5.6/10 Cleanliness
  • 264 reviews 7.1/10 Value
  • 230 reviews 5.5/10 Comfort

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