Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.1/5 153 reviews

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Qetaifan Island North, Street 305 Zone 69, Lusail City, 2977 DOHA, Qatar

Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 305 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  153 reviews

Okay stay

Customer review rating 2.5/5

Iraj Solo - Confirmed reviews ALL

I was quite disappointed with my stay. Having stayed at the Rixos gulf hotel last year I expected this hotel to be of the same quality but it wasn’t. We had to move room at 10pm due to a leaked bathroom. The new room also had a leak which engineers had to look at. The dinner was of a poor standard and so was breakfast. The coffee was not good and it lead to me wanting to have breakfast and dinner removed from my package. I’m thankful that the General Manager approved removing dinner from my package. The gentleman who helped us move room was really helpful and understanding of the situation - thank you!

Dear Iraj, Thank you for sharing your feedback regarding your recent experience at Rixos Premium Qetaifan Island North. We sincerely regret to learn that your stay did not meet your expectations, especially in comparison to your previous visit to our Rixos Gulf Hotel. We apologize for the inconvenience caused by the room changes due to the leaks. Our engineering team strives to maintain our facilities, and your concerns will be duly noted for future improvements. Additionally, we appreciate your comments about the dining experience, as we continuously work to enhance the quality of our food and beverage offerings. We are glad that our General Manager was able to assist with the removal of dinner from your package, and we thank you for your understanding during this situation. We value your feedback as it helps us to improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Rixos Premium Qetaifan Island North

Extra oridnary service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very good customer service and very nice hotel

Dear Guest, Thank you for your kind words regarding our service and hotel. We are delighted to hear that you enjoyed your stay and appreciate your feedback, which motivates our team to maintain high standards. Best regards, Rixos Premium Qetaifan Island North

10

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very short time but very good 👍🏿

Dear Guest, Thank you for your kind words! We are delighted to hear that you enjoyed your short stay with us. We hope to welcome you back for a longer visit in the future. Best regards, Rixos Premium Qetaifan Island North

Too many little problems

Customer review rating 3.5/5

Alex Couples - Confirmed reviews ALL

After great experience in Rixos Gulf few month ago I was exited to come to Rixos Qetaifan Island North for my next vacation! The problems started right away... Even though on the reception I was told that hotel was less than 50% occupied, I had to wait over 4 hours before I got the room... Later in the day after taking shower I realized that water is not going down the drainage. I had to report it twice and almost flooded the room before drainage was finally cleaned! The main restaurant only served breakfast and dinner. To get a lunch I had to spend at least TWO hours waiting for food in secondary restaurant! But I came for vacation and wanted to have good time so I accommodated as much as possible and tried to enjoy my time and beautiful weather. The bright spot was - willingness people to help! I want personally mention hotel manager Emille, restaurant manager Natalia, pool bartender Umat and team at the lobby coffee shop for being extremely pleasant and accommodating! But in the end if you ask me would I go back to this hotel or recommend it to a friend - I would almost definitely say NO

Dear Alex, Thank you for sharing your feedback regarding your recent stay at Rixos Premium Qetaifan Island North. We sincerely apologize for the inconveniences you encountered, particularly the delay in room availability and the issues with the drainage in your bathroom. Please be assured that we take such matters seriously and your comments will be addressed with our maintenance team. We regret to hear that the dining experience did not meet your expectations, especially regarding wait times at the secondary restaurant. We strive to provide a seamless dining experience, and your feedback will help us improve our service. We are grateful for your positive remarks regarding our team members, including Emille, Natalia, and Umat, who embody our commitment to exceptional service. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, Rixos Premium Qetaifan Island North

Bad stay

Customer review rating 1.5/5

Emad T. A. Families - Confirmed reviews ALL

1. Delay in check in. 2. Bad clean for Room and found many underwears and bra for previous customers. 3. Te rack was empty nd we asked house keep to fill but no response. These are majour items, thats why staying with your hotel is not recommended. Emad A. Thank you

Dear Emad T. A., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, including the delays during check-in and the cleanliness issues in your room. We take such matters very seriously and appreciate your comments as they highlight areas for improvement in our service delivery. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 81 reviews 8.1/10 Location
  • 192 reviews 5.2/10 Room
  • 360 reviews 6.6/10 Service
  • 171 reviews 6.5/10 Food
  • 161 reviews 7.5/10 Amenities
  • 89 reviews 9.6/10 Vibe
  • 81 reviews 4.1/10 Cleanliness
  • 62 reviews 3.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.