Rixos Premium Qetaifan Island North 5 stars

Customer review rating (ALL Rating) 4.1/5 762 reviews

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Qetaifan Island North, Street 529 Zone 69, Lusail City, 2977 DOHA, Qatar

Description

Hotel extras

  • Entertainment destination along with Turkish Hospitality and services.

  • Rixos Premium Qetaifan Island North is the ultimate All-inclusive vacation destination.

  • Beach Front Villa Experience

  • Rixy Club

  • Entertainment

Our accommodation(s)

Hotel location

Rixos Premium Qetaifan Island North

Qetaifan Island North, Street 529 Zone 69, Lusail City
2977 DOHA
Qatar

GPS:25.4320557, 51.5306214

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  762 reviews

Customer review rating 3.5/5

David B. Couples - Confirmed reviews ALL

Extremely loud neighbours that the hotel wouldn't do anything about (they like Russians a lot), unable to order room service (due to faults in hotel systems), front-desk staff unable to answer even the most basic questions, complications with trying to run a folio credit, and then ... loud music on the nice peaceful beach that EVERYBODY hated. Oye! This hotel isn't ready to be open yet. It really isn't.

Dear David B., Thank you for sharing your feedback regarding your recent stay at Rixos Premium Qetaifan Island North. We sincerely apologize for the disturbances you experienced during your visit, particularly with regard to noise from neighboring guests and the challenges faced with our room service and front-desk assistance. Your comments regarding the beach atmosphere have also been noted. We are continuously working to enhance our guests' experiences and appreciate your insights as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Nahim B. Families - Confirmed reviews ALL

Brilliant location, excellent facilities and all round fabulous stay

Dear Nahim B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and excellent facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another fabulous experience. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 5.0/5

Ibrahim A. Friends - Confirmed reviews ALL

The hotel is a welcoming place, with high quality rooms and food. The staff are friendly and respectful.

Dear Ibrahim A., Thank you for your kind words regarding our staff, accommodations, and dining. We are delighted to hear that you found our hotel welcoming and of high quality. Your feedback is greatly appreciated and motivates us to continuously provide excellent service. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 3.0/5

Ziyaad K. Families - Confirmed reviews ALL

Although the waterpark tickets were included in our stay, it was not really worth it, as half or more than half of the rides were closed. The hours of operation are very short too. The hotel itself has a lovely ambience, good food, and great staff, but is not 5 star. There is no turndown service, our room was not serviced on one of the days despite requesting it, the bathroom is dimly lit and room space a bit small for the cost. The room was also missing curtain netting, the curtains did not even close properly on the corners so once the sun rises its very bright and difficult to sleep in. Strangely, hookah smoking is allowed at the kids pool, so there was smoke going directly to my child whilst she was swimming. The music is terribly loud and inappropriate across the hotel and waterpark, it causes a headache and one wonders how they decided to do that. There is no quiet space to relax due to this, as it is blasting noisy music everywhere. The male spa facilities were average, the steam room had a terrible stink and the jacuzzi jets and bubbles didn't work. There also no towels available and the changing facilities are inconvenient needing to take a lift from the wet area whilst dripping to the floor above to shower and change - poorly planned.

Dear Ziyaad K., Thank you for taking the time to share your feedback regarding your recent experience at Rixos Premium Qetaifan Island North. We are pleased to hear that you appreciated our staff, ambiance, and culinary offerings. However, we regret to learn that your stay did not meet your expectations in several areas. We sincerely apologize for the inconveniences you encountered with the waterpark rides and their operating hours. Your feedback regarding the room service and lighting has been noted, and we will review this with our housekeeping team to ensure our service standards are upheld. Regarding the curtain issue, we appreciate your input and will address this concern with our maintenance team. We take guest safety seriously, and your comments about the smoking policy will be evaluated to ensure a comfortable environment for families. Furthermore, we will discuss the music volume with our management to create a more balanced atmosphere throughout the hotel and waterpark. Thank you once again for your valuable insights. We hope you will consider staying with us again in the future. Best regards, Rixos Premium Qetaifan Island North

Customer review rating 4.5/5

Greggy L. Friends - Confirmed reviews ALL

I had a blast, especially our all inclusive meals. Fun we had at Meryal waterpark was unforgettable and exciting. Really enjoyed the amenities too. Superb superb ✨🌹🫶🏻

Dear Greggy L., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed the all-inclusive meals and had a fantastic time at Meryal waterpark. Your positive feedback regarding our amenities is greatly appreciated. Best regards, Rixos Premium Qetaifan Island North

Other web-users rate our hotel

  • 240 reviews 6.8/10 Location
  • 549 reviews 6.3/10 Room
  • 1,228 reviews 7.6/10 Service
  • 677 reviews 7/10 Food
  • 448 reviews 7.6/10 Amenities
  • 297 reviews 9.2/10 Vibe
  • 247 reviews 5.9/10 Cleanliness
  • 200 reviews 6.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.