Great Luxury with a peaceful eviroment we left our elecric cooker but the hotel drpped off at no extra charge to our new hotel over 1 hour away would definatly reccomend a stay at this luxury hotel

We enjoyed our stay and would definitely recommend this hotel.

Customer service was the best that I have ever seen.

Having previously stayed at the Fairmont a couple of years ago, I was excited to try Raffles as the more premium option. Unfortunately, our experience did not live up to expectations, and we actually preferred the Fairmont overall. The Room We stayed in room 1901, which felt quite cramped due to the large, square central structure housing the dressing area and minibar. The built-in coffee machine at the Fairmont was also superior to the Nespresso machine provided at Raffles, and the in-room iPad did not function correctly during our stay. Tea and coffee supplies were frequently not replenished, and the room was beginning to show signs of wear and tear. The cot provided for our baby was particularly disappointing, as it was wobbly, heavily scratched and visibly worn. On a more positive note, the bedding was comfortable. Butler Service The butler service seemed virtually non-existent. At other luxury hotels, the butler typically introduces themselves at check-in and provides their WhatsApp number so that guests can contact them easily throughout their stay. We did not receive this level of communication or personal service at Raffles, which was disappointing given the hotel's positioning. Pool Facilities Unfortunately, the main pool was closed during our stay, which was a significant disappointment. The Aqua pool on level 2 was adequate but nothing particularly special, and some of the sunbed fabric was visibly worn. The complimentary water provided by the pool was what the hotel describes as detox water, infused with fruit. Personally, I would have preferred a standard sealed bottle of water instead. Breakfast and Overall Service Breakfast was undoubtedly a highlight of our stay, with both the quality of the food and the service being excellent. However, the experience ended on a disappointing note. On our final morning, we asked reception to arrange a light takeaway breakfast for our early departure, but unfortunately, this was never provided. Overall While there were some positives, particularly the excellent breakfast and comfortable bedding, the overall experience fell short of what we expected from Raffles as a premium luxury hotel. The lack of attention to detail, disappointing butler service and missed takeaway breakfast request all detracted from our stay. Having experienced both properties, we would choose the Fairmont over Raffles on our next visit.

It was an excellent hotel, staff were all exceptional

The service and standard of care was poor

We stayed here for 2 nights as a stopover on our way to Cairo . What a magnificent building and beautiful room. We were upgraded to a signature suite and the service was absolutely impeccable. This is undoubtedly the best hotel in Doha .

In general, it is a great hotel facility with dedicated attention to the interior and service, however the impression was diluted by breakfast… It’s fine with no buffet concept, but in this case kitchen and waiters(!) have to operate much much faster. As waiting fur the eggs and waffles for 30 minutes is hit acceptable, then waiting for coffee 20 more minutes even worse. Feel free to check actual timing by CCTV or call me if further clarification is needed.

Having stayed at a number of Raffles properties around the world, we were looking forward to our stay at Raffles Doha, and in many respects the hotel delivered a truly luxurious experience. However, whilst the accommodation and many of the front-of-house teams were excellent, the food and beverage offering fell some way short of the standards we have come to expect from the Raffles brand. The positives Our room was beautiful, immaculately clean and very well appointed. The attention to detail throughout the suite was impressive and immediately created a sense of comfort and luxury. The complimentary in-room coffee, soft drinks and refreshments were a lovely touch and very much appreciated throughout our stay. A special mention must also go to the bedding. The linen, pillows and overall bed setup were exceptional and provided some of the best night's sleep we have had in any hotel. Breakfast quality was very good, with a wide selection of enjoyable dishes. In particular, the waitress from Bali was absolutely outstanding. Her customer service, warmth and professionalism were a country mile ahead of the rest of the breakfast team. She is a real asset to the hotel and deserves recognition. The pool staff were excellent throughout our stay. They were attentive, friendly and proactive without ever being intrusive. A particular thank you to **Paul**, who consistently went above and beyond to make our stay more enjoyable. The team at the main entrance also deserve significant praise. Every arrival back at the hotel was met with a genuine smile, a warm welcome and excellent service. They set the tone perfectly and are a credit to the property. Areas for improvement Unfortunately, the half-board package represented poor value for money. The restrictions and limitations around the evening dining options meant it simply wasn't worth the additional cost. The evening dining experience was especially disappointing and was significantly below the standard we have experienced at other Raffles properties. The menu choices were extremely limited and remained largely unchanged throughout our stay. Whilst there appeared to be more than enough staff working at breakfast and during evening service, service standards frequently fell short. Examples included being seated at breakfast and then waiting 10 to 15 minutes before anyone offered coffee, and on another occasion ordering scrambled eggs with toast only for the eggs to arrive whilst the toast was forgotten entirely, requiring a further request. To his credit, the duty manager kindly allowed us to dine in some of the hotel's other restaurants. Unfortunately, whilst appreciated, the food quality in those venues was also disappointing and well below the standards normally associated with the Raffles brand. Overall, Raffles Doha has many strengths. The accommodation is excellent, the pool team and front-of-house staff are first class, and there are individuals within the hotel delivering exceptional service. However, the food and beverage offering currently undermines what would otherwise be an outstanding luxury experience. With improvements to restaurant quality, menu variety and staff training within the F&B operation, this property could move much closer to the standards expected of the Raffles name.

We had a wonderful stay, and everything was just perfect! A special mention to Aghiles, the Front Office Manager, who checked us in. He remembered my name and always made the effort to come over, greet us and offer his help. It’s such a small but thoughtful gesture, and that personal touch really made our stay extra special. Thank you for making us feel so welcome!

This was another level of luxury I experienced, choosing raffles to celebrate my birthday was the best decision. I wished I stayed more nights. The birthday welcome was very impressive, I even got a personalised cake which sends the message that I am important as an individual, I want to mention the best butler in raffles Hajar a very happy, bubbly and well mannered lady who took it upon herself to welcome us so warmly and organised a birthday breakfast at our suite the next day though she said she won’t be at work the next day. She made my experience and celebration very memorable, and the guy who set up the breakfast ( I didn’t take down his name) , very organised and demonstrated that hospitality it’s his calling. I wished Hajar was there the next day as I believe she would have made sure that I stay longer for the afternoon tea as I had planned for my birthday afternoon, but then I was told by the receptionist lady I must check out in an hour, which I totally understand as that reminded me that it’s a business transaction, which I believe Raffles can improve on especially after the rate the guests pay. Accommodating a guest who is paying Q400 for few more hours wouldn’t have taken much from the hotel. Especially because some of the accessories were not working and the pool was also undergoing upgrades.Such things can be replaced by offering guests extra value. Nevertheless, almost everyone at raffles demonstrated professionalism, experience in hospitality and a determination to make our stay the most memorable one. We are grateful 🙏🏾 and thank u to the raffles team. We will definitely come back next year.

Raffles Doha is my new favorite hotel. The service was impeccable!! We loved it so much, we didn’t leave the hotel for 2 days! Marco went above and beyond as our butler! Omar and Poon took great care of us at breakfast and the pool. We can’t wait to come back!

From the moment we arrived at Raffles Doha, we were enveloped in an atmosphere of spectacular luxury, but what truly made our stay unforgettable was the world-class, deeply intuitive service. Our butler, Mihai, was an absolute standout. His attention to detail and proactive hospitality made our experience feel incredibly personal and genuine. He anticipated our needs before we even had to ask, tailoring our in-suite environment perfectly and ensuring every aspect of our daily routine was seamless. Whether it was coordinating flawless logistics or adding thoughtful, customized touches to our day, Mihai’s warmth and professionalism elevated our entire trip. Alba Restaurant is world class Italian Michelin star dining. The property itself is an architectural masterpiece, and our Crescent Signature Suite was stunning—offering a perfect blend of grand elegance and state-of-the-art comfort. Every detail, from the pristine room styling to the majestic views, was flawless. Mihai and the exceptional team at Raffles Doha turn a beautiful luxury hotel into a genuinely remarkable experience. We left feeling completely taken care of and cannot wait to return. Thank you.

My stay at Raffles Doha was absolutely wonderful from start to finish. The hotel has an excellent location, and the building itself is one of Doha’s most iconic architectural landmarks. I was impressed the very first moment I laid eyes on it. What truly elevated this experience was the exceptional service delivered by every member of the staff. We felt genuinely welcomed throughout our entire stay, with incredible attention paid to every small detail. From the warm welcome at check‑in, the brief orientation tour introducing the hotel facilities, and assistance with our luggage up to our room; through thoughtful housekeeping and pleasant dining experiences; all the way to luggage support and heartfelt goodbyes upon check‑out — every interaction was thoughtful and caring, making us feel right at home. Staff service is without doubt the highlight of our visit, and I would absolutely choose to stay here again whenever I return to Doha. As a Platinum member, I also had a fantastic experience with member benefits. Since we needed to depart extremely early the next morning and would miss the breakfast opening hours, when checking with the reception manager to explore alternatives for my breakfast entitlement. The manager was extremely accommodating and kindly converted our breakfast benefit into a lunch to be enjoyed on‑site. The lunch was delicious, and the restaurant team also looked after us wonderfully. I whole‑heartedly recommend Raffles Doha to my friends and fellow loyalty‑program members. Many thanks to the entire Raffles Doha team for their warm hospitality and consistently high‑quality service during our stay.

It’s a gorgeous property with great staff that has a can do attitude. They aren’t cut corners and the service was exceptional as was the overall quality.

Had a really lovely stay, the only negative experience was dinner on our first night at the Acoustic Penthouse restaurant

It was a very nice and relaxing experience

We have been fortunate to stay at some exceptional luxury hotels over the years, including Ritz-Carlton, Fairmont and JW Marriott properties. However, our recent stay at Raffles Doha has genuinely set a new benchmark for us, particularly in terms of personalised service, attention to detail and the overall guest experience. Architecture, Interior Design & Ambience The hotel is breathtaking, but what impressed us most was the cohesiveness and refinement of its interior design. In our opinion, Raffles Doha has masterfully blended contemporary sophistication, classical elegance and distinctive Middle Eastern influences without becoming excessive or ostentatious. Every space feels thoughtfully curated, creating an atmosphere of refined elegance despite the grandeur of the property. The spectacular views from both our suite and the restaurant were equally memorable and added another dimension to an already exceptional experience. Service – The True Standout As impressive as the property itself is, what truly distinguishes Raffles Doha is its people. Without exaggeration, this was the finest and most consistently personalised service we have ever experienced at any hotel. Every staff member we encountered had a remarkable ability to make us feel genuinely welcomed and valued. What stood out was not simply their professionalism or attentiveness, but their willingness to engage, understand our preferences and anticipate our needs without being asked. Whether it was sharing local knowledge, taking the time for a genuine conversation, offering to show us around the facilities or suggesting something they thought might enhance our stay, these thoughtful gestures were consistently delivered with warmth and sincerity. It is relatively easy for a luxury hotel to provide beautiful surroundings and premium amenities. Creating a culture where every staff member instinctively delivers this level of hospitality is something altogether more impressive. Breakfast – A Daily Highlight We thoroughly enjoyed breakfast each morning. The à la carte selection was excellent, with beautifully presented dishes, high-quality ingredients and sufficient variety to keep the experience interesting throughout our stay. Equally impressive was the restaurant service. The waitstaff were consistently attentive, polished and personable, making every breakfast feel like a special occasion rather than simply another hotel meal. We would particularly like to recognise Mia and three wonderful Moroccan team members whose names, unfortunately, we did not manage to obtain. All four consistently went above and beyond to ensure our needs were attended to and that we enjoyed the best possible breakfast experience each morning. One particularly memorable interaction was when one of the Moroccan team members took the time to explain and demonstrate the traditional Moroccan way of preparing and serving mint tea. Rather than simply bringing us a pot of tea, they explained the cultural significance behind the preparation and the distinctive pouring technique, transforming an otherwise ordinary beverage service into a delightful cultural experience. It was a small gesture, but one that perfectly encapsulated what makes Raffles Doha so special: the staff do not simply provide a service; they create experiences and lasting memories. Combined with the spectacular views from the restaurant, breakfast became one of the highlights of our stay. Welcome Amenities & Recognition We also sincerely appreciated the generous welcome amenities provided in recognition of my elite status. The beautifully arranged selection of fresh fruit, local dates and other thoughtful touches was a lovely gesture. It was not simply the generosity of the amenities but the care taken in their presentation that made us feel particularly welcomed. These details may seem small individually, but collectively they contribute enormously to the sense of being valued as a guest. Fitness Facilities & Spa The gym at Raffles is admittedly on the smaller side, although it is well equipped for its size and perfectly adequate for a regular workout. We were particularly pleased to discover that Raffles guests also have access to the neighbouring Fairmont's fitness and recreational facilities, including its larger gym and swimming pools. A special mention must go to Jesse at The Aqua, who not only informed us of this arrangement but also generously took the time to personally show us around the facilities at both Raffles and Fairmont. Jesse's initiative, friendliness and willingness to spend time ensuring we were familiar with the available amenities were yet another excellent example of the personalised hospitality we experienced throughout our stay. Interestingly, I subsequently met another guest in the Raffles gym who expressed disappointment with its size. When I mentioned the availability of the Fairmont facilities, she was completely unaware of this arrangement. One constructive suggestion would be to ensure all suite guests are proactively informed of their access to the Fairmont facilities, perhaps during check-in or as part of the suite orientation. It is a valuable benefit that deserves to be highlighted, particularly given the relatively compact gym at Raffles. The spa experience, meanwhile, was exceptional. The quality and professionalism of the massage therapists were outstanding, and the design, ambience and facilities of the treatment suites were, without question, the finest we have experienced. The attention to privacy, comfort and detail made the entire experience thoroughly relaxing and memorable. Dining Beyond Breakfast As this was our first visit to Doha, we were particularly keen to explore the city's local restaurants and culinary offerings. Consequently, we did not have the opportunity to experience the hotel's other dining venues beyond breakfast. This was certainly no reflection on the hotel's restaurants, and we look forward to exploring them on a future visit. Final Thoughts What makes Raffles Doha exceptional is not merely its magnificent architecture, luxurious accommodation or impressive facilities. It is the remarkable consistency of its hospitality. Throughout our stay, we never encountered a staff member who was anything less than genuinely welcoming, attentive and eager to make our experience more enjoyable. The thoughtful gestures from Jesse, Mia and the three Moroccan team members were wonderful examples of this, but equally deserving of recognition are the many other staff members whose names we did not manage to obtain. True luxury, in our opinion, is not defined by how much a hotel spends on its interiors, but by how effortlessly it makes its guests feel valued and cared for. Raffles Doha has mastered both. We departed with wonderful memories and a newfound appreciation for what truly exceptional hospitality can be. Our sincere compliments to the entire team and management for creating such an outstanding experience. Whatever training, leadership and service culture have been established here, they are clearly delivering something extraordinary. Without hesitation, the best hotel we have ever stayed at, and one we very much look forward to returning to.

My recent stay at Raffles Doha was nothing short of exceptional. From the moment we arrived until the very end of our stay, we experienced an extraordinary level of hospitality that truly sets this hotel apart. What impressed me most was the perfect balance between elegance, attentiveness, and genuine warmth. The service was incredibly refined and thoughtful, yet never overwhelming or intrusive. Every interaction felt natural and effortless, and the entire team seemed to know exactly how to make us feel well taken care of while allowing us to remain completely comfortable and relaxed. Achieving this level of service is remarkably difficult, and Raffles Doha has mastered it beautifully. I would especially like to express my sincere appreciation to several members of the team. The gentleman at the concierge who kindly assisted us with arranging our shuttle was extremely helpful and professional. The bellmen at the main entrance consistently greeted us with genuine warmth and hospitality, making us feel welcome every time we came and went. The servers and managers at both L'Artisan and Aqua also deserve special recognition for their attentive, polished, and professional service, which made every dining experience a pleasure. I would also like to thank the housekeeping team for their excellent work and meticulous attention to detail throughout our stay. Beyond the outstanding service, the hotel's facilities and amenities were equally impressive. From the beautiful pool and exceptional restaurants to the thoughtfully designed in-room amenities, everything reflected an uncompromising commitment to quality. The overall standard was genuinely among the highest I have experienced in any luxury hotel. Having stayed at many wonderful hotels, I can confidently say that Raffles Doha stands among the very best. What makes it truly special is not simply its stunning architecture or luxurious facilities, but the people who bring the Raffles experience to life with such grace and sincerity. Thank you to the entire Raffles Doha team for making our stay so memorable. I will wholeheartedly recommend this remarkable property to my friends and family, and I am already looking forward to returning in the future. Raffles Doha has set a new benchmark for what true luxury hospitality should feel like.