Raffles Doha 5 stars

Customer review rating (ALL Rating) 4.5/5 99 reviews

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Description

Hotel extras

  • Ultra-luxury suites, featuring terraces with stunning views of the city or the Arabian Gulf.

  • Situated on the waterfront and in Katara Towers, Doha's most iconic and outstanding landmark.

  • A private Raffles Butler to personalize and elevate your stay, anticipating your every need.

  • Spectacular restaurants and bars.

  • A restorative spa for bespoke wellness rituals and advanced scientific skincare.

Our accommodation(s)

Hotel location

Raffles Doha

Marina District, Lusail City
4747 DOHA
Qatar

GPS:25.38953, 51.5315

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  99 reviews

Extraordinary architecture and interiors, but average service

Customer review rating 3.5/5

Irab Families - Confirmed reviews ALL

The hotel interior and exterior are stunning, but the service is not on a level. In our 24 hours stay there was no room cleaning/although we got the note that the evening and morning housekeeping was in our room. So the wet towels were laying on our bathroom floor for 24hours. And the kitchen wasn't cleaned also/we left the plates with the food leftovers there, and they were left there for 24hours also. This shouldn't happen in any hotel and in this one particular. The breakfast was also average/the food quality is ok but the taste is average.

More than a 5 star hotel

Customer review rating 5.0/5

Ariane Couples - Confirmed reviews ALL

Every detail in this hotel is exquisite and the staff is amazing. It was an outstanding hotel experience!

Exquisite hospitality

Customer review rating 5.0/5

Charlotte H. Couples - Confirmed reviews ALL

Our stay at Raffles was nothing short of exceptional! The exemplary service, incredible facilities and attention to detail are unrivalled in Doha! This hotel is serious about excellence in customer experience and every detail wows. We have stayed at some of the most prestigious properties in the world and Raffles Doha is already at the top of this list! Nerissa, Keith, Eric and the whole team are a credit to the hotel and made our stay magical! Thank you to everyone at Raffles and get ready for all our friends and family coming to visit - we are recommending you to everyone!

Das Team macht den Unterschied

Customer review rating 4.0/5

Stefanie N. Couples - Confirmed reviews ALL

An iconic building, luxurious suites with some "bugs" in the smart home experience, but a cordial team that fixes everything and takes great care of the guests so that we had an outstanding vacation experience: Omar made every breakfast an exquisite culinary journey, Jean-Pierre and the butler team with high creativity to turn every issue into something surprisingly good and overall Martin Knaier, Nasra and the whole hotel team always demonstrated that they are keen to create a luxurious home for us. THANK YOU!!!

Dear Mrs. N., I wanted to personally express my gratitude for your heartfelt feedback on our guest satisfaction survey and also TripAdvisor following your stay at Raffles Doha. It was an absolute pleasure meeting you during your time with us. A special occasion calls for a special place to be, and we are honored to know that you chose to reside at Raffles Doha to celebrate Mr. N.’s birthday and to find respite from the winter in Germany with some warmth here in Qatar. We are delighted to know that we have played a part in creating this memorable and meaningful memory for both of you. At Raffles, we believe that people are at the heart of hospitality, and your kind words about the team’s warmth, creativity, dedication, and unwavering commitment are deeply appreciated. Your high praise for Omar, Jean Pierre, Nasrah, our Butlers, and the rest of the team is incredibly heartwarming and gratifying. Rest assured, your feedback will be shared with the entire team as it serves as a great source of motivation for us to continue striving for excellence in everything we do. Thank you also for sharing your valuable insights regarding our guest room management system. We are constantly striving to improve our interface, and we will definitely relook into our processes to provide a more seamless experience to all our guests. Once again, thank you for choosing Raffles Doha as your home away from home. We are already looking forward to welcoming you and Mr N. back to create even more memorable experiences together in the future. Warm regards, Bernd Knaier Acting General Manager Raffles Doha

Car no show at airport- Butler and phone operator doesn’t answer

Customer review rating 1.0/5

Masoud A. Business - Confirmed reviews ALL

Not good

Dear Mr A., Ramadan Mubarak! Thank you for taking the time to share your experience on our guest satisfaction survey and also on Expedia following your stay with us. At the outset, please accept my sincere apologies for the less-than-ideal experiences you had. As custodians of this iconic hotel, we take pride in providing our guests with the highest standards of hospitality and I can see how everything you experienced was less than representative of what is expected when visiting a Raffles Hotel. We admit that we have further refinements to put our best foot forward in terms of our product, services and processes; hence we have used learnings from your feedback to ensure that we move forward from here and represent ourselves better from here onwards. We have since reached out to you personally to discuss your concerns further. We genuinely hope to have the opportunity to regain your trust and to showcase the true essence of Raffles in the future. Thank you once again for all your valuable feedback and we look forward to your kind reply. Thank you and wishing you a great Ramadan ahead! Warm regards, Bernd Knaier Acting General Manager Raffles Doha

Other web-users rate our hotel

  • 26 reviews 8.3/10 Location
  • 84 reviews 9.1/10 Room
  • 136 reviews 8.5/10 Service
  • 79 reviews 9.4/10 Vibe
  • 57 reviews 7.6/10 Food
  • 50 reviews 8.6/10 Amenities
  • 14 reviews 6.2/10 Breakfast
  • 14 reviews 5/10 Value

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