ibis Praha Old Town Hotel 3 stars

TripAdvisor rating 4.0/5 3,755 reviews
ibis Praha Old Town
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Room 1

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Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Well-being
  • Boat excursions
  • Bowling (Nearby)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Praha Old Town

Na Porici 5
11000
prague
czech republic

Tel: +420266000999

Fax: (+420)2/66000660

Contact email

Check-in from 14h00

Check out up to 12h00

  • NAMESTI REPUBLIKY :   B NAMESTI REPUBLIK

  • By plane

    PRAGUE At 16km / 9.94 miles

  • By train

    MASARYKOVO At 0.5km / 0.31 miles

GPS :50.088951, 14.43026

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the newbedding

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the newbedding

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Premium room - ideal for families

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

MyRoom by Aneta & Nada: Better place to stay /personalized room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Martina: Passion for travelling / room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Katerina: Ladies room / personalizedroom with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Premium room with double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR-RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Praha Old Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,830 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,755 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

TripAdvisor rating 4.0/5

andrewcU8971KK Family - 17/01/2020 TripAdvisor review

We stayed here for three nights and had 3 great night sleeps The room was a good size and the bathroom had a really good shower. Staff were extremely helpful and polite. They spoke English very well. Breakfast was delicious and there was plenty to choose from Hotel location was close to everything

Dear andrewcU8971KK, Thank you for having taken the time to share you positive feedback with us. I am pleased to read that you were happy with your stay, our staff politeness and helpfulness. I will for sure share this great review with the entire team. We hope to have an opportunity to welcome you back at our Ibis in the near future. Kindest regards, Denisa Guest Experience Manager

The best

Customer review rating 4.4/5

Boris T. Couples - 14/01/2020 Confirmed reviews ALL

Very good

Dear Mr. T., Thank you very much for your comments regarding your recent stay at our ibis It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have an opportunity to welcome you back in the near future. Sincerely, Denisa Falcinelli Guest Experience Manager

So so

TripAdvisor rating 4.0/5

Experience277908 Couples - 14/01/2020 TripAdvisor review

Very good location quiet small rooms No kettle and coffee set breakfast from 6:30 am where lot of guests have to leave before 7 am to catch morning flights sad small rooms very good location really nice staff

Dear Experience277908, Thank you for having taken the time for sharing your feedback with us. We are distressed to learn that the stay at our hotel did not meet your expectations. You may rest assured that all your comments have already been reviewed with those concerned. We hope you will give us an opportunity to change your perception of our property in the near future. Sincerely, Denisa Guest Experience

Excellent stay.

Customer review rating 4.4/5

Roger Couples - 10/01/2020 Confirmed reviews ALL

Fully enjoyable stay from check-in to check-out

Dear Mr. C., Thank you very much for taking the time to share your feedback with us. I am pleased to read that you had an excellent stay with us. We hope to have an opportunity to welcome you back in Prague, at our Ibis. Please do not hesitate to contact me directly when planning your next trip, I would be delighted to personally take care about the arrangements. Kindest regards, Denisa Falcinelli Guest Experience Manager

Great Location, Great Hotel

Customer review rating 4.4/5

Keith Solo - 08/01/2020 Confirmed reviews ALL

Everything about this stay was excellent. The Premium Room was lovely, the facilities were very good, all the staff were very helpful and professional and the location was excellent. The reception staff and Denisa (Guest Relationship Manager) were particularly helpful.

Dear Mr. B., First of all, let me kindly thank you for taking the time to share your opinion with us. I am pleased to read that you had an excellent stay in our property and in our Premium room. I appreciate your kind words and compliments about our helpful staff and my person as well, our people are key for us. Please do not hesitate to contact me directly when planning your next trip to Prague. I would be delighted to personally take care about the arrangements. Sincerely, Denisa Falcinelli Guest Experience Manager

Lacking hospitality

TripAdvisor rating 4.0/5

780reil Family - 07/01/2020 TripAdvisor review

My stay did not earn any reward points from Accor membership program, even though it was book through their website. No idea why. The room feels very dated for the price. Front staff are very cold and pretty stiff, practically no hospitality delivered as promised by the company’s slogan.

Dear 780reil, I would like to first and foremost thank you for taking the time to provide us with your candid feedback. I was distressed and embarrassed that you have had to express your disappointment with regards to your recent visit of our hotel and I am sorry to hear that you did not get your points charged, I would appreciate if you could contact me directly to make a sure that it will be credited accordingly. I was also concerned to read of your impressions of our team who made you feel disinterested. You may rest assured that all your comments have already been reviewed with those concerned. We hope you will give us an opportunity to change your perception of our property in the near future. Sincerely, Denisa Guest Experience Manager

Great Location and Value!

Customer review rating 4.4/5

Manisha Couples - 06/01/2020 Confirmed reviews ALL

Ibis had everything we needed for a short stay. The location is excellent and a majority of the major attractions are accessible by foot. The bar has great drinks too!

Dear Ms. K., Let me kindly thank you for taking the time to share your feedback with us. I am glad to read that you were happy with your stay, our great central location and the bar ambiance. We hope to have an opportunity to welcome you back in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Comfy room, but cold in the freezing winter days

Customer review rating 4.4/5

Olga Couples - 06/01/2020 Confirmed reviews ALL

It was already our second stay at this hotel, we like it for its convenient position, close to the metro station and walking distance from all the sightseeing places. The whole building is very modern and original in furnishing. We got the superior room with the coffee machine, which was very nice. The only downside was, that the room was quite cold, and the heating being carried out by the air conditioning plant (not heating in our case), we only got cold air flowing in the room. We took advantage of the hotel garage to park our car; with the price of 590,- CZK per night it is still the best option around, and it is very comfortable with the access directly from the hotel reception.

Dear Ms. K., First of all, let me kindly thank you for taking the time to share your feedback with us. Secondly, I am pleased to learn that it was your second stay with us and that you were happy with our great central location and the comfort of the Premium room. On the other hand I was distressed and embarrassed that you have had to express your disappointment with regards to the temperature in the room. Please, do not hesitate to contact me directly when planning your next trip to our hotel, I would be delighted to personally take care about the arrangements. Kindest regards, Denisa Falcinelli Guest Experience Manager

Nice and cozy place to stay in the city center

TripAdvisor rating 4.0/5

woopsky Couples - 04/01/2020 TripAdvisor review

The best thing about this hotel is its location which was in the heart of the city. Everything was close enough and easily walkable even after midnight. We booked the room designed by Annet and Nadya.The photos of that room were not fully consistent with the reality: the walls were covered by the priming without plaster, not like it had been shown on the photos. The dark gray color of that priming was unpleasant and ruined the enjoyment of staying in that room. But the main disillusion was the fridge had been missing not only in our room but in all rooms of the hotel. I figured that out after I had took a look at the neighboring window sills where everybody kept their food and beverages. Everyone knows that tourists enjoy buying different meals at local markets while staying in Prague. On top of that hotel restaurants are competitive only during breakfast time. So why not put a small fridge in every room? It is not a big deal. Speaking of breakfasts, they were ok but no special meals were presented on Christmas.

Dear woopsky, I would like to first and foremost thank you for taking the time to provide us with your candid feedback. Secondly, I am glad that you appreciated our great central location. On the other hand, I was also concerned to read of your impressions of your rooms. We value every guest comments and comments and you may rest assured that all your comments have already been reviewed with those concerned. I sincerely hope your recent experience with us will not mar your opinion of our hotel as we would welcome the opportunity to welcome you back, in the near future. Sincerely, Denisa Guest Experience Manager

feedback

Customer review rating 4.4/5

B. Couples - 02/01/2020 Confirmed reviews ALL

good place. friendly staff. price vs quality is fine. Will come back

Dear Mr. B., Thank you very much for taking the time to share your feedback with us. I am glad to read that you were happy with your stay. As We value every guest comment and impressions and I will for sure share your note about the breakfast with the entire team to be able to improve our services in the near future. We hope to have an opportunity to welcome you back sometimes soon. Sincerely, Denisa Falcinelli Guest Experience Manager
Customer review rating 4.4/5

Anonymous Families - 01/01/2020 Confirmed reviews ALL

Good location; room ok, but a few issues

Dear Ms. F., First of all, let me kindly thank you for taking the time to share your feedback with us. Secondly, I am glad to read that your were happy with our great location. On the other hand let me please express my sincere apologies for having a mistake in your final bill. I hope that this experience will not mar your opinion about our hotel as we would like to welcome you back in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Good location, reasonable price, but very basic

Customer review rating 4.4/5

John K. Families - 31/12/2019 Confirmed reviews ALL

Very happy with the location in the heart of "Old Town", but even from a 3 star hotel I expected more. Small rooms, no tea/coffee making facilities, no bar fridge, hard small pillows on the beds.

A few issues but the staff and location made up them

Customer review rating 4.4/5

Nicola B. Couples - 28/12/2019 Confirmed reviews ALL

The room was disappointing. I paid for an upgrade but feel that although it was modern it was lacking severely in comfort. the bed was extremely hard and the pillows were very lumpy. we only got 2 towels , at least 1 more would have been nice. The wall fridge was pointless it held nothing but a couple bottles of water at a time. The temperature was exceptionally hot to the point I had to ask for someone to come turn it off. Having said all of this. The room was exquisitely clean and the staff were amazingly professional and nice for this reason I would stay there again

Dear Ms. B., I would like to first and foremost thank you for taking the time to provide us with your candid feedback. I was distressed and embarrassed that you have had to express your disappointment with regards to your recent visit of our hotel and I am sorry to hear that your stay did not meet your expectations in terms of the accommodation and the bathroom experience. On the other hand I am glad to read your kind words about our professional staff, our people are key for us. Please do not hesitate to contact me directly when planning your next trip to Prague, I would be delighted to take care about the arrangements. Sincerely, Denisa Falcinelli Guest Experience Manager

Great place to stay for shopping and visiting the major attractions

Customer review rating 4.4/5

Barry Couples - 28/12/2019 Confirmed reviews ALL

Comfortable hotel with good breakfast but no tea and coffee facilities or safe in the room.

Dear Mr. W., Let me kindly thank you for taking the time to share your feedback with us. I am pleased to read that were happy our great central location and good breakfast. I have well noted your mention about not having a coffee set up in the room and I will share it with the entire team to be able to improve our services in the future. We hope to have an opportunity to welcome you back sometimes soon. Sincerely, Denisa Falcinelli Guest Experience Manager

Good location and great breakfast

Customer review rating 4.4/5

Wh T. Families - 26/12/2019 Confirmed reviews ALL

Stayed 4 nights in Dec 2019 and the location is excellent as it is within walking distance to the main train station, old town square and Wenceslas Square. The room was not vacuumed when we reached on the first day and it remained the same for the next 4 days. I called the front desk on second night for complimentary bottled water and I was told that they do not provide complimentary bottled water after the first day.

Dear Mr. T. Wei How, Thank you for taking the time to tell us about your experience at the ibis Praha Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I sincerely hope your recent experience with us will not mar your opinion of our hotel as we would welcome the opportunity to welcome you back. Sincerely, Denisa Falcinelli Guest Experience Manager

good value for money

Customer review rating 4.4/5

Merav C. Couples - 25/12/2019 Confirmed reviews ALL

The service at the desk was lovely! the room is fine and satisfing. your locaqtion is fantastic,! I was disappointed from the poor towels, which in my opinion should be replaced to new. There is a felling of dust when coming into the room, although the room seemed to be clean, (probabley because of the old carpet) Breakfast - was good, but we had to wait a lot of time for glasses, and a lot of missing items in the buffe. it seemed that there weren't enought service staff there. in the bottom line - good hotel and kind servcie, good value for money. thanks you!

Dear Ms. C., First of all, let me kindly thank you for taking the time to share your feedback with us. I am pleased to read about such a positive comments about our desk staff and the fantastic central location. On the other hand I am sorry to hear that we did not meet your expectations in terms of the accommodation - the towels condition and the breakfast experience. I sincerely hope your recent experience with us will not mar your opinion of our hotel as we would welcome the opportunity to welcome you back, in the near future. Sincerely, Denisa Falcinelli Guest Experience Manager

Nice budget hotel in perfect location

Customer review rating 4.4/5

Alexander Couples - 25/12/2019 Confirmed reviews ALL

very Clean room and friendly staff Very good breakfast The hotel is perfectly positioned to be able to walk to all local attractions. Disliked 1) Thicker towels and a hand towel missed 2) storage place for the clothes is very limited 3) There is coffee-tea machine but black tea was missing there were the flowers tea bags only

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Praha Old Town. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denisa Falcinelli Guest Experience Manager
Customer review rating 4.4/5

Roni O. Couples - 22/12/2019 Confirmed reviews ALL

Good service. Small room without Refrigerator and kettle. It was missing

Dear Mr. o., Thank you very much for taking the time to share your feedback with us. I am glad to read that you were happy with your stay. We value every guest comment and impressions and I will for sure share your notes about the fridge and the kettle - to be able to improve our services in the future. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Perfect stay

Customer review rating 4.4/5

Aliz Couples - 22/12/2019 Confirmed reviews ALL

Close to everything loved the place :)

Dear Ms. K., Thank you very much for your positive comments regarding your recent stay at our Ibis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have an opportunity to welcome you back in the near future. Sincerely, Denisa Falcinelli Guest Experience Manager

Basic luxury

Customer review rating 4.4/5

Fabrizio D. Business - 21/12/2019 Confirmed reviews ALL

I like the location of the hotel, the efficiency of check-in, the cleanliness and internet connection- To complete the description: a friendly smiling staff.

Dear Mr. D., Thank you very much for taking the time to share your feedback with us. I am glad to read that you were happy with your stay and thank for complimenting the room cleanliness, our great central location, connectivity to the internet and mainly our staff friendliness, our people are key for us. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager
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