Mama Shelter Prague 4 stars
Customer review rating (ALL Rating) 4.6/5 54 reviews
Epic and cosy terrace
Ten-minute tram ride from the old town
Design by Jalil Amor
Colorful and cheerful design
6 meeting rooms available
Veletrzni 1502/20
170 00 Praha 7- Holesovice
Czech Republic
AIRPORT PRAGUE At 15km / 9.32 miles - Shuttle paying
PRAGUE MAIN STATION At 2.5km / 1.55 miles
GPS:50.102356, 14.431385
Check-in from - Check out up to
Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.
Enjoy our unique cocktails at our enormous island bar, relax, meet people, and share moments with your friends and loved ones while listening to live music.
Customer review rating 5.0/5
Emil Families - Confirmed reviews ALL
Excellent assistance of your receptionist Molly and the Srilankan bartender. Wonderful rainforest shower. We also appreciated upgrade as loyal guests
Customer review rating 5.0/5
Jitka Families - Confirmed reviews ALL
Good experience from reservation through the whole stay till the check-out. The staff is kind and helpful. The restaurant is great and their terrace is just perfect for a drink in the evening. I appreciate the cleanliness of the space, as well as the pleasant scent in both rooms and common areas. Our dog was welcome, which was a plus for me, too.
Customer review rating 4.5/5
Vaclav Couples - Confirmed reviews ALL
4th time since its Mama Shelter - This time no laundry service that was bummer - friendly staff and clean room as always
Milý Václave, velmi si vážíme vašeho komentáře k pobytu v Mama Shelter Prague. Vždy je velkým potěšením získat pozitivní zpětnou vazbu. O vaše komentáře se podělím se zbytkem našeho týmu. Jsem si jist, že tato zpětná vazba poslouží jako povzbuzení pro všechny naše zaměstnance, protože se snažíme neustále zlepšovat kvalitu našich služeb. Službu praní prádla jsme museli bohužel kvůli Covid regulacím našeho řetězce omezit, lze však o vyprání prádla požádat na recepci. Ještě jednou děkujeme za sdílení vašich zkušeností a doufáme, že vaše další návštěva bude stejně příjemná jako ta předchozí. S pozdravem, Vojtěch Front Office Manager
Customer review rating 5.0/5
Natalie Families - Confirmed reviews ALL
My home away from home, I love this place. Nicest people at the reception, excellent location of the hotel and such a beautiful rooms. I was able to celebrate my 30th birthday there and Mr.Slesinger and his team made my stay very special. Thank you very much for an unforgettable weekend.
TripAdvisor rating 3.0/5
Thibault R TripAdvisor review
The stay was nice, the room was great. However we would have expected more attention compared to what we usually get to other Accor hotels with a a high loyalty statute and when booking one of the best room. There were no upgrade, no gift or specific attention. Even more disapointing is that we got only once bottles of water and they were took by the housekeeping while they were almost full. Coktails at the bar were good but we wondered if there were any alcohol in it. The breakfast was really good (but not really covid friendly).
Dear Thibault R, Thank you very much for you feedback, It is very important to us. First of all we are really sad that your stay did not meet your expectation. Can you please send me more details about your reservation? I would like to investigate more about your stay. Many thanks for your cooperation. Mama loves you! Vojtech Front Office Manager
Our most recent 20 reviews
In partnership with TripAdvisor