Mama Shelter Prague 4 stars

TripAdvisor rating 4.5/5 273 reviews
Mama Shelter Prague
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+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

From EUR 69 Atypical and trenday rooms Affordable and comfortable rooms with 5 stars bedding

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AIRPORT PRAGUEPaying
  • LATE CHECK-OUTPaying
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 5 meeting room(s)

Hotel location

Mama Shelter Prague

Veletrzni 1502/20
170 00
praha 7- holesovice
czech republic

Tel: +420225117111

Fax: (+420)225117800

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AIRPORT PRAGUE At 15km / 9.32 miles - Shuttle paying

  • By train

    PRAGUE MAIN STATION At 2.5km / 1.55 miles

GPS :50.102356, 14.431385

Our accommodations

MEDIUM MAMA DOUBLE

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

LARGE MAMA DOUBLE

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

LARGE MAMA TWIN

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

XXL MAMA

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

MAMA PENTHOUSE

  • Max. number of persons: 4
  • Area: From 69
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

MAMA SHELTER RESTAURANT

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA SHELTER BAR

Photo non contractuelle / Strictly non binding

Enjoy our unique cocktails at our enormous island bar, relax, meet people, and share moments with your friends and loved ones while listening to live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 62

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mama Shelter Prague

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,493 reviews

tripadvisor

TripAdvisor Rating 4.5/5

273 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

Customer review rating 4.5/5

Marco Couples - 27/11/2019 Confirmed reviews ALL

Was only there one night but it was great. Good breakfast, nice friendly people, and fantastic premises. This is one of the best mama shelters around.

Crazy fun!

Customer review rating 4.5/5

Thunder Business - 25/11/2019 Confirmed reviews ALL

this hotel is awesome, with the exception of the pinball machine being broken and the beds in the rooms being way way too small, everything else was great. i just wish i could of traded my tiny double bed room in for a single adult size bed. Cheers.

Good

Customer review rating 4.5/5

L. Families - 23/11/2019 Confirmed reviews ALL

Reservations were very good but still you have problem with air conditioning and heating you have to check seriously the system. Also your level of your breakfast went unfortunately down

Nice for kids, pleasant food, good facilities

Customer review rating 4.5/5

Anonymous Families - 19/11/2019 Confirmed reviews ALL

We enjoyed the stay, me and my son. Great location, nice staff. I have only one comment - staff at the reception was not from Prague and had no experience of the culture/traditions - but they were very kind

Good atmosphere and helpful staff, but lack of room drinking water

Customer review rating 4.5/5

Laszlo N. Business - 18/11/2019 Confirmed reviews ALL

At least one bottle of mineral water per night would be expected from a hotel like this. Guests would even like to pay for it if it is too costly for the hotel but nowadays this is a minimum requirement.

Great stay - 100% recommanded

Customer review rating 4.5/5

Alice Couples - 13/11/2019 Confirmed reviews ALL

Perfect ! Went for my honeymoon and get kind attention - a word on the mirror. Very clean and large room, great bed, house shoes and bathrobe. Just small advise to improve : miss a teapot in the room !!! Food at the breakfast is great with large choice but having vegetal milk / gluten free choice would be even better.

Amazing

Customer review rating 4.5/5

Alhanoof A. Couples - 09/11/2019 Confirmed reviews ALL

Amazing Unique

Great experience overall

Customer review rating 4.5/5

Stace Business - 06/11/2019 Confirmed reviews ALL

The facilities were clean and comfortable. The resteraunt was excellent. Only thing missing was a gym.

Friendly service minded

Customer review rating 4.5/5

John Business - 05/11/2019 Confirmed reviews ALL

Welcoming staff everywhere, feeling at home every single minute

Nice hotel, good location, good service, helpful staff

Customer review rating 4.5/5

Anonymous Couples - 30/10/2019 Confirmed reviews ALL

We enjoyed the concept of the hotel. The staff was friendly and helpful. The room was clean and quiet. Food in the restaurant was good, would have liked more vegetarian options. Breakfast was varied although circulation was difficult. Would recommend this hotel.

The greatest hotel I have ever stayed in!

Customer review rating 4.5/5

Annie J. Solo - 29/10/2019 Confirmed reviews ALL

For a classy, quirky, affordable and at-home stay, I personally urge you to choose Mama Shelter. Located in a beautiful area of Prague with stunning classic architecture, you can hop on the conveniently located trams to get anywhere in the city. The staff are incredibly helpful, even with “silly” things, like explaining how trams work and how to fit in with the big city! The room and en-suite were spotlessly clean, and the TV and WiFi actually worked?! For me that’s a shock! Their facilities, too, are spectacular, perfect for families, young children, with easy access for all ages and physical requirements. A perfect hotel if, like me, you are travelling alone, and the rooms and beautifully lit and romantic for couples. The restaurant and bar is beautiful, and extends to a cosy outdoor area. All very reasonably priced. I have absolutely no faults with this hotel.

Customer review rating 4.5/5

Paweł Friends - 29/10/2019 Confirmed reviews ALL

Meeting my expectations althought I would expect more

Comfortable Stay

Customer review rating 4.5/5

Daria Business - 28/10/2019 Confirmed reviews ALL

That was very comfortable and nice, although checking in took a while, as we were a group of people, and it turned out the hotel had a completely different list of people to settle in together. Otherwise, it was really good. Delicious breakfast (oh that pastry!) and the wonderful cleanliness in the room. I wish there were glasses available in the room, as I had to grab one from the bar.

Pay for toothpaste for Accor group hotels. It’s scandalous!

TripAdvisor rating 4.5/5

Arnaud L Business - 26/10/2019 TripAdvisor review

Why guests have to pay for toothpaste ???? I didn’t recognize Accor hotels pas philosophy. A small bottle of water for the Welcome drink for Silver guest. this is ridiculous. Price is high .. I will never go back to this hotel again ...

Dear Arnaud L The shop is for the convience of our guest, the guys would of also been more than happy to direct you to any other store, I am sorry you have decided not to return to us, I do hope one day you will give us a second chance, we do hope to see you again, Mama Loves You !

Wonderful

Customer review rating 4.5/5

G. P. P. Couples - 25/10/2019 Confirmed reviews ALL

Excellent room and breakfast and the hotel crew

Very nice boutique hotel a little bit outside of the crowded center

TripAdvisor rating 4.5/5

manuelbrugger Business - 25/10/2019 TripAdvisor review

The hotel is well located near a well frequented tram stop and 7 mins away from the underground. It’s a really lovely and modern hotel with a well sorted breakfast buffet. Rooms are (as all Mama Shelter rooms) very nice and the bed is very comfy! Personnel was very friendly and helpful!

Dear manuelbrugger, Great to hear you found our location ideal for the short tram journey into the historical city, we hope you return soon for another compy nights sleep, Mama Loves You !

mediocre experience

Customer review rating 4.5/5

Hls Business - 24/10/2019 Confirmed reviews ALL

good infrastructure, but careless staffs. the modern design just focuses on the hardware, not the hospitality. for a hotel, it doesn't give guest a warm feeling.

A bunch of youngsters playing hotel in a quirky place run the cheapest way possible

Customer review rating 4.5/5

Anonymous Solo - 23/10/2019 Confirmed reviews ALL

The rating says it all. If your hotel manager doesn‘t even get the point that in Mid October in Prague the heating on the guestrooms should be turned on, what else to say...

Todo ok

Customer review rating 4.5/5

Fernando E. Couples - 23/10/2019 Confirmed reviews ALL

Agradable

Not honoring gold status

Customer review rating 4.5/5

Igor L. Solo - 19/10/2019 Confirmed reviews ALL

Upon check in I was told that Le Club member doesn't get status benefits (I'm gold member) besides water at the room (which I never got). They claim that Mama Shelter is a partner at not member of Accor. Even if it so, it's know shown/mentioned anyway during booking on the app. It's outrageous! I asked to talk with the manager: As the beginning she repeatedly said - there is no benefits for gold members. When I showed they what it seen on the app - specifically mentioned that gold members will enjoy status benefits and anyway the hotel is fully booked. Which was untrue cause I showed here available room on the app. Then she said that it just says Gold Status benefits but doesn't specifically says about room upgrade. I showed the list of benefits on Le Club page. She said it's not written that's it's for free and she At this point I had no choice but raise my voice and she agreed to upgrade the room for next category. All these being sad with a face expression as if she makes me a favor. One of the worst "welcome" experiences.

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