Mama Shelter Prague 4 stars

excellent

Thank you guy, we had an amazing experience. Reception manager Vojtěch Šlesinger was exceptional as well as all hotel staff in general. Breakfast was very decent, good choice of products. Just please remind the HSK to check sheets for holes.

many times in mama shelter prague - always same good experience.

I stayed here with work 18 months previous. Is a nice hotel for the price. I slept fir 9 hours every night- something i do not do at home Only issue is no kettle or drink making facilities

I stayed at this hotel for 6hours overnight due to a flight cancellation. I was tired and found the check-in/out to be exhausting. Overall it took too long. I paid online but was asked to pay again on arrival and had to show my proof of payment. I had to fill my details (which I'd provided when I originally made the booking) on the check-in form I was made to sign. Otherwise it was good.

Recently ran an event for 35 people and we stayed the entire week at the Mama Shelter. Loved the quirkiness of the hotel, great service and really good food also which was a bit of a revelation as typically hotel food leaves a lot to be desired. Breakfast selection was one of the best I have ever seen and the bar menu was very diverse with lots of choice. We were there in January so to be seen if it is the same in the height of the season but rooms were peaceful and quiet at night.

Not friendly stuff on reception, not following rules of Accord group

Generally my experience was very positive and I will return to this hotel. The staff have a friendly and helpful attitude. Two minor niggles: The lamp shades on the lights next to the bed block out too much light and it is not bright enough for me to read by. The temperature was always too hot and I couldn't figure out how to turn it down. There is a radiator and a thermostat (air conditioning control) but I couldn't make it drop below 23 degrees.

Everything was allright, but I could not turn down the A/Cs temperature.

- I like design of hotel and rooms - I like that sometimes I receive free upgrade ( as I stay frequently at your hotel ) - breakfast is fine, good quality food - good location

Beautiful rooms, super comfortable bed

Why guests have to pay for toothpaste ???? I didn’t recognize Accor hotels pas philosophy. A small bottle of water for the Welcome drink for Silver guest. this is ridiculous. Price is high .. I will never go back to this hotel again ...

The hotel is well located near a well frequented tram stop and 7 mins away from the underground. It’s a really lovely and modern hotel with a well sorted breakfast buffet. Rooms are (as all Mama Shelter rooms) very nice and the bed is very comfy! Personnel was very friendly and helpful!

all together it was a good experience, except the breakfast which was not at the same quality level than the other Mama... and the atmosphere is not as great as Belgrade..., but it is a good experience at the end...

The hotel has a very modern decor, the service is very nice and helpful. The old center of Prague is 20 minutes away on foot, but there is also a tram at the front of hotel. 200m from the Hotel is a large park - ideal for running or walking. There is a large parking lot. The first time I used the hotel and I will definitely go back there