Century Old Town Prague - MGallery 4 stars

As expected having stayed here before. Excellent accommodation and service. Always a pleasure staying here.

Beautiful historic building and fabulous story telling around iconic elements of Czech Culture: the geist of Kafka is omnipresent throughout the hotel, and solving the Hedgehog riddle in the bar was very entertaining. Luxurious snack found on my table upon arrival. Gym is not the best but good to have. Breakfast is high quality, and very aesthetically laid out. You're taken through the different options and eggs are freshly prepared for you by the cook. Mussa, the waiter is very friendly and helpful.

Your people did the very best they can under the given circumstances. Nevertheless I wouldn't have booked your hotel but IBIS nearby if I knew before that practically everything that makes your hotel didn't work: no bar, no restaurant, restricted breakfast and closed gym. There has to be a warning BEFORE or during the booking process.

I have stayed here before and despite the location and the style of the hotel, it doesn’t really scream premium. Maybe the marketing needs some improving because it is really conveniently placed and it’s a rather nice building. I had an upgrade to a larger room so that was nice, but the bathrooms are really compact. The staff in the bar and the breakfast restaurant are excellent. You are personally taken through the buffet and your choices are bought to your table. Well done and the staff are friendly and very attentive. The check in was pretty average and the online check in with Accor is always a complete waste of time. I will definitely recommend this hotel as probably the best value for money (it’s a very stylish hotel) in Prague. Don’t hesitate to book this place .

We stayed here for one night as part of our interrail trip and had a great time. By far the comfiest beds of the whole trip and really nice staff.

The location is absolutely great, I liked the hotel and it's facilities a lot. However, the room was constantly cold. Never managed to get the room to a comfortable temperature. Don't think it is necessary to cool down rooms to 15 degrees when it's getting colder outside!

Absolutely superb!

From welcome to goodbye all was almost perfect. Friendly and helpful staff, excellent and high-standard room and bathroom, highly comfortable bed and a very good breakfast. Nice bar space. One disadvantage is the parking: Century Old Town doesn't have its own, dedicated parking space so you need either to park on the street and pay the hourly city-feee or use the parking at Ibis hotel, which is very nearby, literally 20m away. However, the parking cost at Ibis is approx. 25EUR per night, which is a robbery even as for Prague (not to mention special attention you need to apply while driving down, it's so narrow !). In our case (we arrived early evening and stayed 1 night only) it would be cheaper to park at the street in front of the hotel and pay the hourly fee. Anyways, all but that - really very good.

Room good Breakfast good Staff very helpful Your website should make clear restaurant is closed No BBC CNN!

I stay at this hotel every year and it is my favourite. Staff are helpful and the rooms are excellent.

I stayed in this hotel, was good and nice, location was good. but an incident happen which make me want to share it here. I check in and asked if the hotel was full and if room upgrade was possible for gold member, i was ask if i want to top-up for upgrade which i decline. the room was not so bad but what happen next was really horrible, i took a shower and the moment i switch to rain shower the entire shower head fell down and hit my head, took me awhile to ease the pain and stop the gushing water i took some picture on the rain shower head, apparently someone was known this was faulty ansd simply tape up the inner connecting hose and hoping it would stick on the wall and no one will use the rain shower head. i called the front desk, they offer to change a room and of cause an upgrade room just few room down the hallway. which meant hotel wasnt full of cause. no one was interested to ask how was my head and no one want to take alook at the bathroom, and i assume they knew this thats why. the next day i went to the duty manager and show her some picture and in which no explanation or apology she merely say ok i will send technician to take a look. MGallery by Sofitel? what kind of service standard is this, if you need the picture i am happy to share and send as well.

Good staff, fast C/I & C/O. No uncomfortable matter during stay. I travelled from Paris and stayed Accor group, and l felt much better management than others. I will chose again, if I visit Prague next time.

It was a Very good stay and the M Gallery is a beautiful Hotel with a very good emplacement The rooms are very nice and the breakfast was perfect. The personnel is very kind and helpful. I recomand this hotel.

Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.