Century Old Town Prague - MGallery 4 stars

Nice, everyone was friedly, but the room was noisy, as i could here the trams. My collegues had small surprizes (cosmetics), i did not. I am allergic to dairy product and gluten, In the restaurant would be great to have some vegetable milk (last time was soya milk), but i suggest almond or rice. Also some vegetable spred next to butter.

Extremely satisfied for everything. Reception amazing as the ppl that clean the room extremely kind and available!!! It was easy to go around the city center and anywhere else. Very close to a mall also.I would definitely suggest this place because they make ypu feel at home since when you step in!

The hotel is very well situated for easy access to the main tourist sites across the city. Old Town square is 15 minutes walk away or as long as you want it to be if you take in the splendour of the many interesting buildings en route or the cafe & eating opportunities all around. It's worth staying here just for its proximity to Imperial Cafe - 2 mins walk (nicely formal eating & historic building) or La Republika- opposite (live music & rustic food & beer). The hotel staff were very friendly & efficient. It's smart, clean & a step up from the IBIS next door. However, the standard rooms are small. Beds are VERY comfortable. Room is ok if you do not mind living out of your suitcase & you are tall and thin & agile enough to seek out power points in strange places. There is a small wardrobe with hanging space but no other storage for clothes etc. The safe is above head height and difficult to access. A small fridge is nice but the space could be better used.Air conditioning is ineffective but ok in our room as we were able to open the windows enough without any significant noise from outside - great for a city centre location. Being English, we could have done with somewhat more in the way of tea & milk availability in the room but at leat there was a small supply. It just felt as though the look of the hotel was more of a priority to the proprietors than the practical needs of the guest. Enjoyed the bar, very friendly barman & prices reasonable with good choice. Did not eat at hotel ( we like to explore more widely) - breakfast appeared to be popular but restaurant very quiet in the evenings. We visit Prague at least once each year - will we stay here again - probably not but if you are looking for a smart convenient mid range hotel in a good position its worth a try. Hotel/airport transfer service was excellent and taxi booking using hotel service very easy and sensibly priced for locations across the city. Good place for your first visit to the city.

This was our 4th time visiting Prague, and by far the best hotel we’ve stayed in. Great area , with some great restaurants/ bar/ shopping all around . We will definitely be making a return visit here.

I enjoyed my stay beside the both bedsheet cover was dirty

Comfortable room and beds, good breakfast and service.

Good location. clean, comfortable hotel. Friendly staff. Overall very good impression. The temperature in the room could be a bit higher, but was generally ok.

Everything was extremely nice, the breakfast, the room, the bed, the location, the warmth... I wasn’t actually bothered by anything!

Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

Great location...quiet, comfortable rooms...extremely helpful (life-saver) concierge, Vera!

Very friendly staff and comfortable room in a central location

The hotel is in good location, and its interiors are beautiful, but is not on par with other Accor 4 star hotels. The staff was either aloof and unpleasant (reception desk) or simply unprofessional and providing low level of services (housekeeping), far worse than what I have seen in 3-star hotels. The breakfast options were scarce, with the chef working slow and inefficient. Room was dusty and not cleaned for the 3 nights we spent there. Nowhere could we experience any personal touch that we knew from other 4/5 star hotels - even the room was prepared for the wrong number of guests! It is a shame as this is apparently the best Accor hotel in Prague, but even as their loyal customer I cannot recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

I confess that I expected more from one of these hotels: The room was comfortable but minuscule and facing a wall, bedding was excessively soft and uneven, water pressure in the shower was variable and generally insufficient, breakfast was correct but no more. Thus my slightly underwhelming experience : I just expect more from your hotels.