Century Old Town Prague - MGallery 4 stars

Good location. clean, comfortable hotel. Friendly staff. Overall very good impression. The temperature in the room could be a bit higher, but was generally ok.

Everything was extremely nice, the breakfast, the room, the bed, the location, the warmth... I wasn’t actually bothered by anything!

Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

Great location...quiet, comfortable rooms...extremely helpful (life-saver) concierge, Vera!

Very friendly staff and comfortable room in a central location

The hotel is in good location, and its interiors are beautiful, but is not on par with other Accor 4 star hotels. The staff was either aloof and unpleasant (reception desk) or simply unprofessional and providing low level of services (housekeeping), far worse than what I have seen in 3-star hotels. The breakfast options were scarce, with the chef working slow and inefficient. Room was dusty and not cleaned for the 3 nights we spent there. Nowhere could we experience any personal touch that we knew from other 4/5 star hotels - even the room was prepared for the wrong number of guests! It is a shame as this is apparently the best Accor hotel in Prague, but even as their loyal customer I cannot recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

I confess that I expected more from one of these hotels: The room was comfortable but minuscule and facing a wall, bedding was excessively soft and uneven, water pressure in the shower was variable and generally insufficient, breakfast was correct but no more. Thus my slightly underwhelming experience : I just expect more from your hotels.

Just returned from a very enjoyable 3 night stay at Century Old Town. It was my wife's 50th birthday so the gift of sparkling wine and fruits on arrival was most welcome. Overall we were really impressed by the extremely courteous and helpful reception staff and neat,modern decor throughout the hotel. The breakfast was also particularly good. The only very minor area for improvement could be the air con and temperature control in the room which always seemed particularly hot despite the cold weather and our failed attempts to make it cooler. Otherwise the room was extremely comfortable and spotlessly clean. Overall would definitely highly reccomend the Century Old Town.

It was good. Nice room and staff

Absolutely amazing stay at century old town. Great location, really cool hotel and rooms, great spread of breakfast buffet and friendly staff .. highly recommend

The Room (517 Executive) was very nice and quiet, the Bathroom however was very small, nothing to put toiletries and the breakfast needs improvement, no cream cheese, croissants constantly running out, eggs too. Everything else was great, service very friendly and professional.

Good location, rooms clean and adequate. Staff very helpful

The check in experience was good. Unfortunately a room upgrade was not available even though we were staying for 5 nights. Two drinks were offered as a substitute. I appreciate upgrades are not always guaranteed. During our stay we had to ask daily for the mini bar to be restocked. Housekeeping was a little hit and miss. On the miss days they didn’t take away dirty glasses or wipe surfaces down. The bar staff were friendly and efficient. The breakfast offered lots of variety and we were very happy with the options provided. The hotel location is excellent.