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Century Old Town Prague - MGallery 4 stars

Customer review rating 4.6/5 8,351 reviews

ALLSAFE approved hotel

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Century Old Town Prague - MGallery
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+ 11 Services

Hotel extras

  • 10 minutes walking distance to the Old Town Square

  • Glazed breakfast terrace

  • Daylight in conference rooms

  • public transport (metro, tram, bus) next to the hotel

  • shopping mall next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
  • Boat excursions Paying
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Century Old Town Prague - MGallery

Na Porici 7
PRAGUE 1
11000 prague
czech republic

Tel: +420221800800

Fax: (+420)2/21800801

Check-in from 14h00

Check out up to 12h00

  • LINE B :  B NAMESTY REPUBLI

  • LINE C :  C FLORENC

  • By tram :  26, 14, 5, 8 Namesti republik

  • By plane

    RUZYNE AIRPORT At 15km / 9.32 miles

  • By train

    MASARYKOVO NADRAZI At 0.5km / 0.31 miles

  • By train

    PRAHA HLAVNI NADRAZI At 1km / 0.62 miles

GPS :50.088741, 14.429644

Our accommodation(s)

Our restaurants and bars

LA VERANDA

Type of cuisine: International

Non contractual photo

HEDGEHOG BAR

Through its refined decoration, Hedgehog bar recreates the warm and intimate atmosphere of the beginning of the century. Offering cosy and friendly atmosphere, the bar will give you the opportunity to enjoy exceptional wines and a refined liqueurs.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 120

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Century Old Town Prague - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,351 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,249 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Tarja V. Couples - 27/07/2021 Confirmed reviews ALL

Well situated, luxury hotel with good benefits. We liked a lot.

Dear Tarja V., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior restaurant manager

Centrally located boutique style luxury hotel in Prague

Customer review rating 5.0/5

Stefan Solo - 19/07/2021 Confirmed reviews ALL

Simply a smooth and classy experience.

Dear Stefan V., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior restaurant manager

Excellent service

Customer review rating 4.5/5

Gabriel Business - 18/07/2021 Confirmed reviews ALL

The staff of the hotel made me feel welcome. The persons from the reception and those serving the breakfast were very friendly and helpful and went the extra mile to please my wife and I. The measures of protection against the spread of coronavirus are highly appreciated. I enjoyed the chance of speaking French with the person from Ivory Coast. I appreciate a lot the extra water I needed to take my pills, the information about the tourist attractions, the posibility of letting a postcard at the reception for postage delivery. Thank you very much.

Dear Gabriel G., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior restaurant manager

perfect location

Customer review rating 5.0/5

Christoph G. Business - 14/07/2021 Confirmed reviews ALL

perfect as always

Dear Christoph G., it is always great to have you back, we very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior restaurant manager

Fantastic stay, nice Suite, great hospitality

Customer review rating 5.0/5

Anonymous Couples - 12/07/2021 Confirmed reviews ALL

Nice renovated Hotel, up to standard of the brand, great professional hospitality, good bar and drinks. Room was nice and well designed and decorated.

Dear Valter A., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior restaurant manager

Lovely weekend

Customer review rating 5.0/5

Martin B. Couples - 07/07/2021 Confirmed reviews ALL

As expected having stayed here before. Excellent accommodation and service. Always a pleasure staying here.

Dear Martin B., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior Restaurant manager

Excellent level of service

Customer review rating 4.0/5

Some C. T. B. F. W. Business - 06/07/2021 Confirmed reviews ALL

Beautiful historic building and fabulous story telling around iconic elements of Czech Culture: the geist of Kafka is omnipresent throughout the hotel, and solving the Hedgehog riddle in the bar was very entertaining. Luxurious snack found on my table upon arrival. Gym is not the best but good to have. Breakfast is high quality, and very aesthetically laid out. You're taken through the different options and eggs are freshly prepared for you by the cook. Mussa, the waiter is very friendly and helpful.

Dear Alexandre T., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Flíček, Junior Restaurant manager

Corona overshadows too much

Customer review rating 1.5/5

Peter Business - 25/09/2020 Confirmed reviews ALL

Your people did the very best they can under the given circumstances. Nevertheless I wouldn't have booked your hotel but IBIS nearby if I knew before that practically everything that makes your hotel didn't work: no bar, no restaurant, restricted breakfast and closed gym. There has to be a warning BEFORE or during the booking process.

Excellent restaurant and bar staff during very trying times

Customer review rating 4.0/5

T Solo - 16/09/2020 Confirmed reviews ALL

I have stayed here before and despite the location and the style of the hotel, it doesn’t really scream premium. Maybe the marketing needs some improving because it is really conveniently placed and it’s a rather nice building. I had an upgrade to a larger room so that was nice, but the bathrooms are really compact. The staff in the bar and the breakfast restaurant are excellent. You are personally taken through the buffet and your choices are bought to your table. Well done and the staff are friendly and very attentive. The check in was pretty average and the online check in with Accor is always a complete waste of time. I will definitely recommend this hotel as probably the best value for money (it’s a very stylish hotel) in Prague. Don’t hesitate to book this place .

Great staff, great hotel

Customer review rating 4.5/5

Chris G. Friends - 15/09/2020 Confirmed reviews ALL

We stayed here for one night as part of our interrail trip and had a great time. By far the comfiest beds of the whole trip and really nice staff.

Great Location

Customer review rating 4.0/5

Keith D. W. Business - 13/09/2020 Confirmed reviews ALL

The location is absolutely great, I liked the hotel and it's facilities a lot. However, the room was constantly cold. Never managed to get the room to a comfortable temperature. Don't think it is necessary to cool down rooms to 15 degrees when it's getting colder outside!

Amazing!!!

Customer review rating 5.0/5

Filip Solo - 09/09/2020 Confirmed reviews ALL

Absolutely superb!

Very good hotel but be aware of the parking cost

Customer review rating 5.0/5

Piotr Couples - 08/09/2020 Confirmed reviews ALL

From welcome to goodbye all was almost perfect. Friendly and helpful staff, excellent and high-standard room and bathroom, highly comfortable bed and a very good breakfast. Nice bar space. One disadvantage is the parking: Century Old Town doesn't have its own, dedicated parking space so you need either to park on the street and pay the hourly city-feee or use the parking at Ibis hotel, which is very nearby, literally 20m away. However, the parking cost at Ibis is approx. 25EUR per night, which is a robbery even as for Prague (not to mention special attention you need to apply while driving down, it's so narrow !). In our case (we arrived early evening and stayed 1 night only) it would be cheaper to park at the street in front of the hotel and pay the hourly fee. Anyways, all but that - really very good.

Friendly helpful staff

Customer review rating 4.0/5

Anonymous Solo - 31/08/2020 Confirmed reviews ALL

Room good Breakfast good Staff very helpful Your website should make clear restaurant is closed No BBC CNN!

Excellent hotel

Customer review rating 5.0/5

Mr S. Business - 30/08/2020 Confirmed reviews ALL

I stay at this hotel every year and it is my favourite. Staff are helpful and the rooms are excellent.

The Shower head drop on my head and nothing was done

TripAdvisor rating 1.0/5

jeffreytan213 Business - 06/02/2020 TripAdvisor review

I stayed in this hotel, was good and nice, location was good. but an incident happen which make me want to share it here. I check in and asked if the hotel was full and if room upgrade was possible for gold member, i was ask if i want to top-up for upgrade which i decline. the room was not so bad but what happen next was really horrible, i took a shower and the moment i switch to rain shower the entire shower head fell down and hit my head, took me awhile to ease the pain and stop the gushing water i took some picture on the rain shower head, apparently someone was known this was faulty ansd simply tape up the inner connecting hose and hoping it would stick on the wall and no one will use the rain shower head. i called the front desk, they offer to change a room and of cause an upgrade room just few room down the hallway. which meant hotel wasnt full of cause. no one was interested to ask how was my head and no one want to take alook at the bathroom, and i assume they knew this thats why. the next day i went to the duty manager and show her some picture and in which no explanation or apology she merely say ok i will send technician to take a look. MGallery by Sofitel? what kind of service standard is this, if you need the picture i am happy to share and send as well.

Dear Jeffreytan213, First of all I would like to thank you for choosing our hotel for your stay in Prague and for your loyalty to the brand. We also appreciate a lot your time taken to share your experience with other travellers. However I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stan.

Will visit again

TripAdvisor rating 5.0/5

KazuUJPN Business - 04/02/2020 TripAdvisor review

Good staff, fast C/I & C/O. No uncomfortable matter during stay. I travelled from Paris and stayed Accor group, and l felt much better management than others. I will chose again, if I visit Prague next time.

Dear Kazu, Thank you for your feedback. We are happy to know you had comfortable and smooth stay. It will be a pleasure to welcome you back next time. With kindest regards, Stan.

Very good stay and beautiful Hotel

TripAdvisor rating 5.0/5

agauberti Solo travel - 18/01/2020 TripAdvisor review

It was a Very good stay and the M Gallery is a beautiful Hotel with a very good emplacement The rooms are very nice and the breakfast was perfect. The personnel is very kind and helpful. I recomand this hotel.

Dear Agauberti, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stan.

A disappointment

TripAdvisor rating 2.0/5

AdamGdansk1988 Couples - 08/01/2020 TripAdvisor review

Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.

Dear AdamGdansk, Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Also I am very sorry about the fact that we were fully booked during your stay of New Year period and therefore we were not able to upgrade you free of charge. I believe this could have seemed like aloof or even rude behavior. However At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stan.

Wonderful Stay

TripAdvisor rating 5.0/5

salsa962020 Couples - 07/01/2020 TripAdvisor review

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stan.

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