Century Old Town Prague - MGallery 4 stars

We were very pleased with our stay in the MGalley Hotel where we found our room was very big and cozy compared to what you usually expect in Europe. The bed was massive and felt like you were laying on a cloud. The hotel staff were both friendly and helpful with any issue raised during our stay. For both price and value, it's worth having a stay here.

Overall satisfied with the front desk staff for helping out with my requests. Restaurant staff were friendly and attentive. However, the hotel cleaning staff didn't look friendly even though I smiled and greeted them when walked past. They either pretend not to see me or just looked away without any expression.

I had booked a junior suite for our 3 nights family trip, and got it upgraded to the top floor suite. Additionally, due to our cancelled return flight to Amsterdam the same thing happened for the unplanned night. Again many thanks, Mgallery and friendly staff for the excellent stay in Prague! It has been one of our best short holidays since a long time, and we will definitely come back soon!

Aircondition in the room was unable to cool below 20'ish C

Well located to see Prague on foot, enjoyable breakfast and breakfast service

Staff, especially at check-in and for questions, were very patient and accommodating. The location of hte hotel is perfect, and the rooms were stylish and comfortable. Five-star experience and would definitely stay again.

Very good

Excellent service. The breakfast was satisfying. The room was a bit small.

Front desk welcome was excellent and Diamond status acknowledged. Offer of free soft drinks from mini bar for our 3 night stay was appreciated, except the mini bar was never restocked after first night.

Hotel in a great location, with comfortable rooms and really friendly staff. Don’t miss the breakfast, they put on a good spread!

Only a very short overnight stay but was very pleased with the check-in service, plus upgrade offer, special amenity and drink voucher as well as formal recognition of my status with Accor. The hotel was spotless and beautiful. The room perfectly set up. Only negative was a noise heard from outside the window throughout the early morning hours.

Was a excellent stay with a lot of personal attention for my Birthday. Customer Engament op en top

Everyone at hotel were nice and efficient at there task,our stay went without any problem.As a negative comment,last year we had nicer room and I was only silver card holder.

Great as ever, only reason for the slightly lower rating was the occasional smell in the bathroom. I've experienced this before in other room but 307 was quite bad.

Overall extremely satisfied with stay but no running hot water last morning, hotel staff apologetic and sent someone to room straight away , we were offered another room to get showered in but as we were getting picked up 8am we did not take this offer up as short of time, as compensation our bottle of wine at the bar was taken off bill but this was only after we complained . Overall staff were friendly and accommodating and did their best to resolve the matter. Hotel decor was modern and elegant and liked how it complimented the original features of the hotel. Our room was beautifully appointed too and loved the original features and big high ceilings. If I had any criticisms I would say the lighting in room wasn’t well thought it was either full lights on or just two tiny bed lights which gave out minimal light , also the the hall ways were way too warm and uncomfortable however I loved the hotel smell, my friend asked at reception and was told all the mcgallery hotels have their own unique smell. I would definitely recommend this hotel despite our issue with hot water as this could happen anywhere. I would definitely try another mcgallery hotel in the near feature.