Novotel Praha Wenceslas Square 4 stars

Customer review rating (ALL Rating) 4.5/5 1,886 reviews

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Description

Hotel extras

  • Fitness center, indoor heated swimming pool, jacuzzi and sauna

  • Selection of international and local cuisine.

  • High speed WIFI.

  • 15 minutes walk from Wenceslas Square.

  • 30 minutes drive from Vaclav Havel Airport. Accessible by public transport.

Our accommodation(s)

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Hotel location

Novotel Praha Wenceslas Square

38 Katerinska
12000 PRAGUE
Czech Republic

GPS:50.074942, 14.428032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

T.A.T.A.

Mediterranean cuisine. Dietetic menu also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,886 reviews

Customer review rating 4.0/5

Mike E. Solo - Confirmed reviews ALL

I stayed for a week while exploring Prague. Similar to many other reviews, the bed was comfortable, but using the sofa bed as a sofa, it was a big hard.

Dear Mike, Thank you very much for sharing your detailed feedback with us following your recent stay in Prague. We are delighted to hear that you enjoyed our comfortable beds and excellent breakfast selection. It is wonderful to know that you had a pleasant base for exploring the city during your week-long stay. At the same time, we truly appreciate your constructive comments regarding the sofa bed comfort, the water facilities, ice availability, and the in-room entertainment options. We understand your expectations for a 4-star hotel experience, and your observations are very valuable to us. Please allow us to explain that some of these facilities, such as sparkling water dispensers, ice machines on each floor, or streaming services like Netflix and YouTube, are currently not part of our standard hotel concept. However, we completely understand how these additions could further enhance guest comfort in modern travel expectations. Your feedback has been shared with the management team as we continuously look for ways to improve our services and guest experience. Thank you once again for staying with us, and we sincerely hope to have the opportunity to welcome you back to Prague in the future. Warm regards, Barbora Fagan Guest Relation Specialist

Customer review rating 0.5/5

Devang C. Business - Confirmed reviews ALL

Checked out within a few minutes of check in when I realised the bed is too soft for me and would cause me serious problems with my back. But was still charged for one night. Will not book again for me, my family and all the employees of my 4 companies.

Dear Devang, thank you for sharing your feedback with us. I am truly sorry to read that the mattress comfort did not suit your personal needs and that this negatively affected your experience from the very beginning of your stay. We fully understand that sleeping comfort is highly individual, especially when back problems are involved. Regarding the charge for the night, please allow me to clarify that once the room has been checked in and prepared for occupancy, the reservation conditions remain applicable according to the booked rate policy. However, I completely understand your disappointment given the circumstances. We genuinely regret that your experience has left such a negative impression, especially to the extent that you no longer wish to return with your family or colleagues. Thank you once again for your honest feedback. We truly appreciate you taking the time to share your experience with us. Sincerely, Barbora Fagan Guest Relation Specialist

Customer review rating 5.0/5

Anna N. Families - Confirmed reviews ALL

We had a great time! Clean, nice, superfrienly staff, great breakfast

Dear Anna, thank you so much for your wonderful review and for sharing such a lovely story from your stay with us 😊 I am truly delighted to read that you had a great time and appreciated our cleanliness, breakfast, location, and especially the friendliness and efficiency of our team. Accidents can happen at any time, especially during family travels, and I am very happy to hear that our staff was able to react quickly and help make the situation stress-free for you and your family. Your kind words mean a lot to us and perfectly reflect the type of service we always strive to provide. Thank you once again for your beautiful feedback. We truly hope to welcome you and your family back again soon to Prague. Warm regards, Barbora Fagan Guest Relation Specialist

Customer review rating 4.0/5

Akshay D. Families - Confirmed reviews ALL

It was well located hotel with a swimming pool. The breakfast was okay but extremely busy.

Dear Akshay, Thank you for your positive feedback regarding your recent stay at Novotel Praha Wenceslas Square. We are pleased to hear that you appreciated our prime location and enjoyed our swimming pool facilities. We acknowledge that breakfast can be a bustling time, and we strive to enhance our guests' experience during peak hours. Your insights are invaluable as we continue to improve our services. Sincerely, Barbora Fagan Guest Relation Specialist

Customer review rating 5.0/5

Marian B. Business - Confirmed reviews ALL

From the moment we arrived we were greeted with a warm welcome and introduced to several staff within the hotel. From then onwards the experience of our trip just got better and better. The all inclusive food was amazing

Dear Marian, Thank you for your kind words regarding your recent stay with us at Novotel Praha Wenceslas Square. We are delighted to hear that you enjoyed our prime location and the beautiful views. It is wonderful to know that our team's warm welcome and the quality of our all-inclusive dining contributed positively to your experience. We look forward to welcoming you back for another memorable visit. Sincerely, Barbora Fagan Guest Relation Specialist

Other web-users rate our hotel

  • 887 reviews 9.3/10 Location
  • 1,103 reviews 6.8/10 Room
  • 982 reviews 8.1/10 Service
  • 18 reviews 8.4/10 WiFi
  • 775 reviews 8.7/10 Breakfast
  • 437 reviews 7.6/10 Cleanliness
  • 324 reviews 7.6/10 Pool
  • 158 reviews 7.7/10 Wellness Area

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