Novotel Praha Wenceslas Square 4 stars

Customer review rating (ALL Rating) 4.4/5 1,863 reviews

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Novotel Praha Wenceslas Square - Image 1
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38 Katerinska, 12000 PRAGUE, Czech Republic

Description

Hotel extras

  • Fitness center and indoor heated swimming pool, sauna.

  • Selection of international and local cuisine.

  • High speed WIFI.

  • 10 minutes walk from Wenceslas Square.

  • 30 minutes drive from Vaclav Havel Airport. Accessible by public transport.

Our accommodation(s)

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Hotel location

Novotel Praha Wenceslas Square

38 Katerinska
12000 PRAGUE
Czech Republic

GPS:50.074942, 14.428032

Telephone
Fax +420 266 000 250

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Local and international specialties. Dietetic menu also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,863 reviews

TripAdvisor Rating  4.0/5  2,295 reviews

Good location

Customer review rating 4.0/5

Natasha B. Business - Confirmed reviews ALL

Arrival was quite unfriendly as the receptionist on that evening was very rude. Make you feel that you disturb him.. not really what one can expect when you arrived late in an hotel. I rate him less than 0

Dear Natasha, Thank You for choosing Novotel Hotel Wenceslas Square for Your stay. We apologize for the unfriendly reception you experienced. This does not align with our standards of hospitality. Your feedback is valuable, and we will address this internally. Thank you for highlighting this issue. We hope to welcome You back soon. Sincerely, Barbora Fagan Guest Relation Specialist

Novotel Praha Wenceslas Square

Customer review rating 5.0/5

Shaikh Families - Confirmed reviews ALL

Very good location, very friendly and helpful staff, good access to public transport

Dear Shaikh, Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location and the excellent service provided by our friendly staff. We strive to offer easy access to public transport for our guests. We look forward to welcoming you back soon. Sincerely, Barbora Fagan Guest Relation specialist

Hotel staff committed fraud

Customer review rating 0.5/5

Amartya Couples - Confirmed reviews ALL

The stay was already completely prepaid and we paid the tax on arriving at the hotel, but the hotel still charged the entire amount on my card again after departure. They charged for the stay when everything was already prepaid.

We had a really nice stay.

Customer review rating 5.0/5

Ankica Families - Confirmed reviews ALL

We had a very pleasant stay, would definitely come back.

Dear Ankica, We are delighted to hear that you had a pleasant stay at Novotel Hotel Wenceslas Square. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The Hotel was nice, but the size of our bed was very small. We had a bigger size at the three-star Hotel. Also, it would be practical for us to have a bedside with a drawer. At the bar, we have experienced good times with our friends but the bartender should be minimally trained in the basics of the bartender´s job, red wine is not drunk from the refrigerator and cognac is not drunk with ice, but whiskey is.

Dear Daniel, Thank you for your feedback. We appreciate your kind words about our hotel. We apologize for the inconvenience regarding the bed size and the absence of a bedside drawer. Your comments on the bartender's skills are duly noted, and we will ensure our staff receives the necessary training. We hope to welcome you back for an improved experience. Sincerely, Barbora Fagan Guest Relation Specialist

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Other web-users rate our hotel

  • 985 reviews 9.2/10 Location
  • 1,111 reviews 6.5/10 Room
  • 1,006 reviews 8.2/10 Service
  • 16 reviews 9.3/10 WiFi
  • 830 reviews 8.8/10 Breakfast
  • 553 reviews 5.8/10 Comfort
  • 514 reviews 6.3/10 Cleanliness
  • 364 reviews 6.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.