Novotel Praha Wenceslas Square Hotel 4 stars

Brilliant service all round!

Nice hotel near the center off town, quieted during the night and nice and friendly staff

Good

Very nice hotel located right in the center. The services were also adequate provided covid situation. Staffs were very friendly and helped us for everything. We really enjoyed our trip.

It's already several years since my first stay. And I can't say that there was a significant difference to the years before. The peoples friendly as usual. Food well prepared and tasty. I had my calm time in the afternoon when the business meeting finished.

Proffesional and kind receptionist, clean and tidy corridors, rich continental breakfast. The rooms are just about right size with multilaguage TV, table and a small fridge. There was also some tea, coffe and mineral water in the room at arrival. There is a bath with shower too. However, I missed the blue Gideon Bibles, that can be find at bedside in some other hotels. May be the hotel could order some copies at gideons.org / gedeoni.cz / gideons.sk/

Rooms good. Staff - great Food - just OK

The stay in NOVOTEL Prague was very nice as usual. All services are on high quality level with very proffesional and friendly staff. The room was clean and all the measures due to the COVID issue are in place. The location is very good. Hotel is just a few steps from Muzeum /Wenceslass square/. The metro and tram station are just behind the corner, so everyone can reach the public transport if necessary. Hotel

On our drive to the hotel we noticed one of our children with a slight fever. Because of Corona we decided not to come and asked hotel wheater we can postphone the journey. Unfortunately the hotel manager refused. Other hotels are more accommodating, especially with status members. Therefore no recommendation for us

very helpful staff at front-desk, good Corona-proof breakfast with lots of choices, nice clean pool and gym area, great drinks at the bar and terrace. Close to public transport, nice authentic Czech foor closeby. Will definitely be back! Thanks too for the generous upgrade!

A very pleasant place, convenient location, nice people, large parking lot underground. Thank you very much for your hospitality. We will come back soon. Was a really pleasure to be your guest and to visit Prague.

Very good hotel in a convenient location for the national museum and old city. Central but not too touristy. Facilities are quite good for the money. Needs a little better coordination between learning services and purported attempts to reduce laundry use and room cleaning but this is just a little constructive criticism. I would certainly return.

The hotel itself was good in terms of facilities, location and was modernised. The issues are with the room and the staff. The room that is supposed to be suitable for 2 adults and 2 children (aged 5 and 6) consisted of 1 queen sized bed and 1 single sofa bed. This resulted in a terrible night sleep for all. The staff were not very helpful or organised, although promised a late check out of 1pm we returned at 12. 30pm to find the room had been cleaned and re allocated. The staff did not apologise for this error until I lost my patience and clearly expressed my dissatisfaction. They insisted that the cleaner did not find any of our belongings, however upon returning from our travels it is apparent that some toys were left behind.

Location ideal. Great Breakfast good selection and had an omelette station so fresh as you wanted them. Also could request fried eggs. Good start to the day Hotel very clean Staff lovely and spoke English and were helpful Was ideal base for my city break. Did have an evening meal in hotel and was good value.

Everything was so perfect such as facility, staff, location. The room was clean, the bedding is so comfort. The staffs are so nice If I visit Prague again, I'll stay in this hotel without any hesitance