Grand Mercure Krabi Ao Nang 5 stars

Name: Grand Mercure Krabi Ao Nang - ALL
Address: 9-9 Moo 2, Tambon Aonang, Muang Krabi, KRABI, 81180, TH
Telephone: +6675628799
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 174 reviews

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9-9 Moo 2, Tambon Aonang, Muang Krabi, 81180 KRABI, Thailand

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Grand Mercure Krabi Ao Nang

Upscale hotel for business and leisure

Located in the heart of Ao Nang, Grand Mercure Krabi Ao Nang offers a tranquil retreat with stunning limestone cliff and lush garden views, just moments from Ao Nang Beach. Enjoy all-day dining at Chill Kitchen or savour authentic Italian cuisine at Da Vino Trattoria. Relax by two inviting swimming pools, including a kids' pool, recharge at the fitness centre, or unwind at the rooftop bar with panoramic views. With versatile event spaces, it is an ideal base for an unforgettable Krabi escape.

Discover Ao Nang, Krabi's most vibrant beachside district, where limestone cliffs meet turquoise seas. Embrace the vivid sights, tropical aromas and local culture, with island-hopping adventures and a lively coastal energy that inspires lasting memories.

Welcome to Grand Mercure Krabi Ao Nang, where Southern Thai charm meets modern comfort. Just steps from the beach, enjoy limestone vistas, sparkling pools, fun Kids Club and an enchanting stay with attentive, cultured service. - David, General Manager

David Coyle, Hotel Management

Hotel extras

Nature & Scenic Views
Modern Design & Thai Charm
Family-Friendly Kids Club
Diverse Dining & Rooftop Bar
Exclusive Family Suites

Our accommodation(s)

Room

Superior Room with 1 King Bed

Non contractual photo

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Superior Room with Twin Bed

Non contractual photo

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Deluxe Rooom with 1 King Bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

See availabilities

Room

Deluxe Rooom with Twin Beds

3 pers. max
38 m² / 409 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Premier Room with 1 King Plus bed

3 pers. max
43 m² / 462 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Premier Room with Twin beds

3 pers. max
43 m² / 462 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Suite

Junior Suite with 1 King Plus bed

4 pers. max
58 m² / 624 sq ft

Bedding 1 x Double bed(s)

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Suite

Executive Suite with 1 king-size bed and 2 single beds, Jacuzzi, terrace

Non contractual photo

5 pers. max
120 m² / 1291 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Panorama view

See availabilities

Room

Superior Room with 1 King Bed

Non contractual photo

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Grand Mercure Krabi Ao Nang

9-9 Moo 2, Tambon Aonang, Muang Krabi
81180 KRABI
Thailand

GPS:8.0349583, 98.829215

+66 75 628 799

+660

Railway station
Ferries

PHI PHI ISLANDS

Ferries

Access: 40 km / 24.85 mi 1 hrs 39 min walk / 1 hrs 39 min drive

Shuttle

Additional charge

Shuttle scheduled

SURAT THANI

Railway station

Access: 164 km / 101.9 mi 19 hrs walk / 2 hrs 20 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Chill Kitchen

Enjoy lunch and dinner at Chill Kitchen with much-loved Thai classics and international light dishes in a casual yet tastefully elegant space. Blending modern style with local character, it's an inviting setting for relaxed meals throughout the day.

Da Vino

Da Vino brings the true essence of Italy to Krabi with handmade pasta, wood-fired pizzas and fine wines. Inspired by family traditions, this charming trattoria blends warmth, authenticity and elegance for memorable evenings full of flavor.

IRD

Non contractual photo

Available from 7:00 to 23:00, our in-room dining offers Thai favourites and international comfort dishes. Crafted with care and quality ingredients, each plate delivers the finest local and global flavours for a private, enriching culinary journey.

The SAN

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Currently unavailable

Escape to The SAN Pool Bar, where tropical flavours and enveloping aromas meet sun-soaked relaxation. Choose handcrafted cocktails, chilled beers and light bites by the pool, and enjoy a truly immersive retreat in the fabulous sunshine or cool shade.

Typsy Bar

Non contractual photo

Currently unavailable

Embrace your new locale at Typsy Rooftop Bar, with sweeping vistas of Krabi's iconic cliffs. A stylish hideaway for signature cocktails and social evenings, it's the ideal setting to gather, relax, or just enjoy the view from a fresh perspective.

Meetings & Events

Non contractual photo

Number of Meeting Room: 1
Surface of the largest room: 100 m² / 1076.39 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 174 reviews

Vikas S. Families - 7/9/2026 Confirmed reviews ALL

I was disappointed from get go. The front desk did not provide a briefing on hotel facilities. Going around the hotel is confusing and tiring. The moment we walking around pool area I notice water logging. The experience continues as I entered the room. Poorly built, bad asthetics. The bathroom became a pool after I took shower and had to be fixed by support staff (they were promp though). Overall experience was not what we expect from Grand Mercure. Not even close.

Anthony H. Solo - 7/3/2026 Confirmed reviews ALL

So pleased to find the Grand Mercure was available for my overnight stay. Warm welcome and taken to my ‘roof top’ room by buggy. What an amazing room with so many facilities, and a balcony affording a magnificent view. Dinner was definitely a highlight at Da Vino. The Crispy calamari with rice was heavenly! Congratulations to Chef and his dedicated team! So nice to meet the enthusiastic General Manager, David Coyle, whilst dining . Breakfast buffet spread was extraordinarily good! Definitely not to be missed. Extremely enthusiastic staff at the front desk, concierge dept and tours desk. Enjoyed a drink in the lobby bar, where Sorn, the barman was a delight. I look forward to a return visit and wil definitely stay for a week!

Sawasdee kha! Thank you very much for your loyalty and for taking the time to share such a wonderful review following your recent stay at Grand Mercure Krabi Ao Nang. We are delighted to know that you had such an enjoyable stay. It is truly rewarding to hear that you appreciated the warm welcome, your rooftop room with its magnificent view, and our buggy service. We are especially pleased that your dining experience at Da Vino was a highlight of your stay. Your compliments to our Chef and the culinary team for the crispy calamari with rice will certainly be shared with them—they will be thrilled to know they made such a memorable impression. We are also delighted that you enjoyed our breakfast buffet and experienced the genuine hospitality of our Heartists® at the Front Desk, Concierge, and Tours Desk. A special thank you for recognizing Sorn at the Lobby Bar and our General Manager, David Coyle. Your kind words will mean a great deal to them. We truly appreciate your recommendation and are honored to know you are already planning to return. We look forward to welcoming you back for a longer stay and creating another memorable experience. Best regards, Ms. Supaporn Srichay Guest Experience Manager

Manjunath V. Families - 7/2/2026 Confirmed reviews ALL

Sawasdee Kha! Thank you very much for sharing your kind feedback regarding your recent stay at Grand Mercure Krabi Ao Nang. We are delighted to know that you had a good experience during your stay and that our team was helpful throughout your visit. Your kind words are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Grand Mercure Krabi Ao Nang for another memorable stay in the near future. Best regards, Ms. Supaporn Srichay Guest Experience Manager

Thikamporn K. Families - 7/1/2026 Confirmed reviews ALL

I booked a Premier Room directly through the hotel's website, specifically choosing it because the photos showed a bathtub. However, upon check-in, I was given a Deluxe Room with no bathtub. When I called the front desk to report the issue, the first staff member gave a very frustrating excuse, claiming that the sales team had uploaded the wrong photos and that Premier Rooms don't actually have bathtubs—even though I paid a higher price for it. They also claimed that rooms with bathtubs were in a building closed for renovation, which makes no sense for a brand-new hotel. Just 5 minutes later, another staff member called back to contradict the first one, saying a Premier Room with a bathtub was available, but I would have to wait an hour for housekeeping to clean it. It was incredibly frustrating to deal with this room mix-up right after check-in. Instead of relaxing on the beach, I had to waste my precious vacation time waiting for a room change. While the ground staff and kids' club were wonderful, the front desk's poor handling of their own mistake and the long wait time really put a damper on the trip. The hotel needs better management and pool maintenance.

Sawasdee Kha! Thank you very much for your loyalty and for taking the time to share a review following your recent stay at Grand Mercure Krabi Ao Nang. We sincerely apologize for the disappointment and frustration you experienced regarding your room assignment and the inconsistent information you received from our Front Office team. We understand how disappointing it must have been to book a Premier Room specifically for the bathtub, only to find that your initial room did not meet your expectations. We also regret the confusion caused by the conflicting explanations provided by our team and the inconvenience of having to wait for a room change instead of enjoying your vacation. This is certainly not the seamless arrival experience we strive to provide. Please be assured that your comments have been shared with our Front Office and Reservations teams for immediate review. We will investigate the communication process, room allocation procedures, and the accuracy of the room information displayed on our booking channels to ensure this situation does not happen again. We have also noted your feedback regarding pool maintenance and will share it with the relevant department for improvement. We are grateful for your kind words about our ground staff and Kids' Club team. Your recognition will be shared with them, as they will be delighted to know they made a positive impression during your stay. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back to Grand Mercure Krabi Ao Nang and provide you with the exceptional experience you originally expected. Best regards, Ms. Supaporn Srichay Guest Experience Manager

Jean P. D. Couples - 6/30/2026 Confirmed reviews ALL

Dear Jean P., thank you very much for review. As General Manager I take every opportunity I can to meet my guests and be part of making their experience at the hotel. To support my team I have to work with them and lead by example the service levels I expect. It was so nice of you to acknowledge this. On behalf of the Grand Mercure Krabi Ao Nang's team and myself we hope to welcome you back in the near future. We also thank you for your ACCOR loyalty and support. Kind regards David Coyle General Manager

Web-users rating

Other web-users rate our hotel

106 reviews 8.7/10 Location
223 reviews 8/10 Room
274 reviews 9/10 Service
123 reviews 9.3/10 Vibe
98 reviews 9/10 Breakfast
96 reviews 6.7/10 Cleanliness
68 reviews 8.4/10 Food
13 reviews 8.4/10 Bar

13 reviews 9.1/10 Location
34 reviews 7.9/10 Room
33 reviews 9.1/10 Service
14 reviews 9.2/10 Breakfast
13 reviews 7.2/10 Cleanliness
11 reviews 9.2/10 Vibe
7 reviews 8.6/10 Food

6 reviews 8.2/10 Location
17 reviews 7/10 Room
16 reviews 9.1/10 Service
8 reviews 6.6/10 Cleanliness
7 reviews 8.4/10 Breakfast
6 reviews 8.7/10 Vibe
6 reviews 5.9/10 Amenities
5 reviews 7.9/10 Food

6 reviews 6.7/10 Room
7 reviews 8.7/10 Service
6 reviews 6.8/10 Amenities
5 reviews 7.2/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Grand Mercure Krabi Ao Nang offers a variety of sophisticated accommodations, including:

Superior Room with 1 King Bed
Superior Room with Twin Bed
Deluxe Rooom with 1 King Bed
Deluxe Rooom with Twin Beds
Premier Room with 1 King Plus bed
Premier Room with Twin beds
Junior Suite with 1 King Plus bed
Executive Suite with 1 king-size bed and 2 single beds

We provide accessible rooms and exclusive family suites to suit all your needs.

What services and amenities are available?

At Grand Mercure Krabi Ao Nang, we provide a range of premium services and facilities:

Free Wi-Fi and air conditioning
Indoor private parking and 24/7 security
Buffet breakfast for an additional fee
Wheelchair accessibility and rooms for people with reduced mobility
Two swimming pools, including a kids' pool, and a fitness center
Dining at Chill Kitchen, Da Vino Trattoria, and Typsy Bar
Laundry, dry cleaning, and babysitting on request
Airport shuttle for an additional fee and one meeting room

What dining options are available?

Grand Mercure Krabi Ao Nang offers diverse dining experiences:

Chill Kitchen: International and Thai classics, open daily from 12:00 PM to 11:00 PM.
Da Vino: Authentic Italian cuisine with handmade pasta and wood-fired pizzas.
The SAN Pool Bar: Tropical cocktails and light bites by the pool.
Typsy Bar: Signature cocktails at our rooftop bar with cliff views.
In-room dining: Available from 7:00 AM to 11:00 PM with Thai and international dishes.

Children's and vegetarian menus are available.

What are the check-in and check-out times?

At Grand Mercure Krabi Ao Nang, check-in is available from 02:00 PM, and we ask that you check out by 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Krabi Ao Nang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.