ibis Styles Krabi Ao Nang 4 stars

Customer review rating (ALL Rating) 3.9/5 391 reviews

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725 Moo 2 Ao nang, Muang Krabi, 81180 KRABI, Thailand

Description

Hotel extras

  • Free Wifi

  • Breakfast buffet upon request, ideal for holiday getaways

  • "5 minutes to the beach by hotel shuttle service

  • "Walking distance to the town and market

  • "Breakfast is included, ideal for holiday getaways

Our accommodation(s)

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Hotel location

ibis Styles Krabi Ao Nang

725 Moo 2 Ao nang, Muang Krabi
81180 KRABI
Thailand

GPS:8.034267, 98.8311

Telephone
Fax +66 75 626 389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIFF CAFE AND RESTAURANT

Savour authentic Thai dishes and delicious international cuisine at our all day dining restaurant. Guests can tuck into an enticing buffet breakfast, have a satisfying lunch and dinner or simply enjoy tasty light bites throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  391 reviews

Customer review rating 2.0/5

Anurag H. Families - Confirmed reviews ALL

Small room, dirty bathroom and below average breakfast for the price they are charging. The lobby area is always very hot and humid as there is no aircon in that area and so you’ll start sweating in minutes and so you will have to rush back to your room I do not recommend this hotel unless you find a very cheap deal

Dear Anurag H., Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sarawut -Duty Manager

Customer review rating 0.5/5

Nitin J. Families - Confirmed reviews ALL

Extremely dissatisfied with the hospitality, lack of amenities even water bottles are available after 8AM, no one is available to take luggage before 10 AM. Highly unprofessional

Dear Nitin J., Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sarawut -Duty Manager

Customer review rating 0.5/5

Nimesh S. P. Friends - Confirmed reviews ALL

As we checked in it was a very unpleasant welcome by the rude receptionist. No smile no greeting. We requested for a free upgrade as a eligible Gold Member of Accor but was very rudely denied. Request for late checkout was also denied immediately. Rooms were very basic and small sized. Hand towels were not provided on 2nd and 3rd day. No room service. Phone in our room was not working. only 1 ltr water provided on each day. Location was maybe the only good thing but not so good that you would pay such a high cost. Most terrible experience. Much better and well priced hotels available in Krabi. This place needs a complete revamp and change of policy and staff. Never ever seen a hotel putting up rate list for items provided in the room, this itself shows the attitude and gesture of the hotel.

Dear Nimesh S. P., Thank you for taking the time to share your detailed feedback. We sincerely apologize for the unpleasant experience you encountered during your stay with us. We are truly concerned to hear about the issues you faced at check‑in, including the unfriendly service, lack of proper greeting, and the way your membership requests were handled. This is far from the warm and respectful service we aim to provide, and we will address this matter with our front office team immediately. We are also sorry to learn about the challenges you experienced with the room—particularly the missing hand towels, the non‑functioning phone, limited water supply, and the absence of room service. These matters should not occur, and we appreciate you bringing them to our attention so we can take corrective action with our housekeeping and maintenance teams. Regarding your Accor Gold Member benefits, we apologize if this was not communicated clearly or delivered in a professional manner. We will review our procedures to ensure all status benefits are explained politely and accurately. We understand your disappointment about the room size and overall value for the rate paid. Your feedback about hotel policies, facilities, and guest experience is very important to us, and we will use it to guide improvements across departments. While we are pleased to know you found our location convenient, we deeply regret that the rest of your stay did not meet expectations. We truly appreciate your comments, as they help us identify areas where we need to improve. If you are willing, we would appreciate the opportunity to discuss your experience further. Please feel free to contact us directly so we can follow up personally. Thank you again for your feedback, and we hope we may have the chance to restore your confidence in our hospitality. Best regards, Sarawut -Duty Manager

Customer review rating 2.0/5

Caroline A. S. Couples - Confirmed reviews ALL

Room small only provided very little coffee mik sugar water

Dear Caroline A. S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Sarawut -Duty Manager

Customer review rating 2.0/5

Darren M. Solo - Confirmed reviews ALL

I usually don't make negative reviews but the rooms need repairs and maintenance especially in the bathroom. The towels and bed sheets were quite old as they had old dark stains. Compare to IBIS Nagoya, the breakfast was just so-so.

Dear Darren M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Sarawut -Duty Manager

Other web-users rate our hotel

  • 642 reviews 9.1/10 Location
  • 1,089 reviews 5/10 Room
  • 813 reviews 7.1/10 Service
  • 24 reviews 5.9/10 WiFi
  • 563 reviews 3.2/10 Comfort
  • 505 reviews 4.7/10 Cleanliness
  • 402 reviews 5/10 Breakfast
  • 294 reviews 8.9/10 Pool

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