ibis Styles Krabi Ao Nang 4 stars

Customer review rating (ALL Rating) 3.8/5 383 reviews

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725 Moo 2 Ao nang, Muang Krabi, 81180 KRABI, Thailand

Description

Hotel extras

  • Free Wifi

  • Breakfast buffet upon request, ideal for holiday getaways

  • "5 minutes to the beach by hotel shuttle service

  • "Walking distance to the town and market

  • "Breakfast is included, ideal for holiday getaways

Our accommodation(s)

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Hotel location

ibis Styles Krabi Ao Nang

725 Moo 2 Ao nang, Muang Krabi
81180 KRABI
Thailand

GPS:8.034267, 98.8311

Telephone
Fax +66 75 626 389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIFF CAFE AND RESTAURANT

Savour authentic Thai dishes and delicious international cuisine at our all day dining restaurant. Guests can tuck into an enticing buffet breakfast, have a satisfying lunch and dinner or simply enjoy tasty light bites throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  383 reviews

Customer review rating 1.0/5

Anish K. S. Couples - Confirmed reviews ALL

The check in process was difficult, they couldn't locate my booking for a while. The room key is a 200 bhat fine if lost which is just extortion. The hotel is well located but the shuttle service was something we didnt get to use since it was too crowded. The room was very tiny, can barely accommodate 1 person. There's no place for luggage or anything else in the room. The included breakfast was very average, you can have alot better food nearby at a better price. After requesting for a better & bigger room as well there was no help from the hotels end. They were out of pool towels one evening after our swim. Pathetic service for an accor gold member.

Dear Anish K. S., Thank you for taking the time to share such detailed feedback with us. We are very sorry to hear that your experience did not meet the standards we aim to deliver, especially as an Accor Gold member. Your loyalty is truly appreciated, and we regret that we were unable to provide the level of service and comfort you expected. We sincerely apologize for the difficulty you experienced during check‑in. This should have been a smooth and welcoming process, and we will review our procedures with the team to prevent such delays in locating bookings in the future. Regarding the room key deposit, shuttle service, room size, and breakfast, we understand how disappointing these issues must have been. The shuttle being overcrowded and the room not meeting your space expectations are concerns we take seriously. We will review the shuttle schedule, room allocation process, and breakfast offerings to identify where immediate improvements can be made. We are also very sorry that we were unable to offer a room change during your stay. This is certainly not the level of support we want to provide, especially to our loyal members. Additionally, the lack of pool towels you encountered is not acceptable, and this has already been raised with the relevant departments to avoid recurrence. Your feedback is extremely valuable, and please rest assured that your comments have been shared with our management team for urgent review. We are committed to making meaningful improvements to ensure a much better experience for all our guests. Thank you again for bringing these matters to our attention. We truly hope to have another opportunity to welcome you back and restore your confidence in us. Best regards, Mr. Sarawut Bunplod Duty Manager

Customer review rating 4.5/5

Tanmay H. Couples - Confirmed reviews ALL

Economical and well located with market in walking distance. Breakfast and Dinner buffet was poor with less items as compared to the cost

Dear Tanmay H., Thank you very much for sharing your feedback with us. We are pleased to hear that you found our hotel economical and conveniently located within walking distance to the market. Your positive note truly means a lot to us. However, we are sorry to learn that our breakfast and dinner buffet did not meet your expectations. We appreciate you highlighting the variety and value concerns, and please rest assured that your comments have been shared with our culinary team for immediate review and improvement. Your feedback is extremely valuable as it helps us enhance our services and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back again for a more satisfying stay. Sincerely, Mr.Sarawut Bunplod - Duty Manager

Customer review rating 3.5/5

Wipon S. Friends - Confirmed reviews ALL

staff Mr Kendo and a few who know me are good. New staff are terrible. A night before departure, i asked the accounting people to prepare my invoice but by the time of checked out there was no invoice prepared .. i went for breakfast and after breakfast .. there still was no invoice. up until now there is no contact or updated. please send my invoice via mail ( not email)

Dear Khun Wipon S., Thank you very much for taking the time to share your experience with us. We truly appreciate your honest feedback. We are pleased to hear that you had good interactions with Mr. Kendo and our team members who already know you. However, we sincerely apologize for the inconvenience caused by the new staff and especially for the issue regarding your Tax invoice. we will prepare and send the hard‑copy Tax invoice by postal mail. We also take note of your comment about traffic and understand how challenging it can be in the area. Your feedback helps us improve our communication and planning for guests. Thank you again for your valuable comments. We appreciate your loyalty and hope to welcome you back again with much smoother service on your next stay. Management Team ibis style Krabi Ao Nang,

Customer review rating 2.0/5

Anurag H. Families - Confirmed reviews ALL

Small room, dirty bathroom and below average breakfast for the price they are charging. The lobby area is always very hot and humid as there is no aircon in that area and so you’ll start sweating in minutes and so you will have to rush back to your room I do not recommend this hotel unless you find a very cheap deal

Dear Anurag H., Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sarawut -Duty Manager

Customer review rating 0.5/5

Nitin J. Families - Confirmed reviews ALL

Extremely dissatisfied with the hospitality, lack of amenities even water bottles are available after 8AM, no one is available to take luggage before 10 AM. Highly unprofessional

Dear Nitin J., Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sarawut -Duty Manager

Other web-users rate our hotel

  • 624 reviews 9.1/10 Location
  • 1,063 reviews 5/10 Room
  • 779 reviews 7.2/10 Service
  • 25 reviews 4.8/10 WiFi
  • 539 reviews 3.1/10 Comfort
  • 488 reviews 4.7/10 Cleanliness
  • 398 reviews 4.7/10 Breakfast
  • 13 reviews 9.6/10 Bar

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