Sofitel Krabi Phokeethra Golf & Spa Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 1,161 reviews

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Sofitel Krabi Phokeethra Golf & Spa Resort - Image 1
Sofitel Krabi Phokeethra Golf & Spa Resort - Image 2
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Sofitel Krabi Phokeethra Golf & Spa Resort - Image 4
200 Moo 3 T.Nongtalay, A.Muang Krabi, 81180 KRABI, Thailand

Description

Hotel extras

  • The largest swimming pool in Thailand with a surface area of 7000 sqm.

  • Explore a whimsical universe of Le Petit Prince where each day shows a new planet to discover.

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Charters luxury speedboats with captain licenses in Krabi

  • Wide range of culinary choices available including specialties from an Indian master chef

Our accommodation(s)

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Room 1

Hotel location

Sofitel Krabi Phokeethra Golf & Spa Resort

200 Moo 3 T.Nongtalay, A.Muang Krabi
81180 KRABI
Thailand

GPS:8.063054, 98.746089

Telephone
Fax +66 75 627 899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,161 reviews

Customer review rating 4.5/5

Megan C. Families - Confirmed reviews ALL

Bonjour ‘MC’, Sawasdee Kha, Thank you very much for taking the time to share your thoughtful and detailed feedback following your family stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are truly delighted to know that your first visit with us was such a memorable one and that you are already planning to return in 2027. We are especially pleased to hear that the Wibit and Kids Day Camp were highlights for your children, and that the Prestige Suite with interconnecting rooms provided the comfort and space your family needed. It is also heartwarming to know that Troy, Katy, Deena, and Pepsi, along with our housekeeping team, were able to take such good care of your family during your stay, including the thoughtful birthday surprise and support when your son was unwell. Your kind recognition will certainly be shared with them. We also sincerely appreciate your constructive comments regarding welcome amenities, recognition benefits, bar offerings, and breakfast variety. Please be assured that your feedback has been shared with the relevant teams for review as part of our continuous improvement. Thank you once again for your loyalty as an ALL Platinum member and for choosing Sofitel Krabi. We very much look forward to welcoming you and your family back for another wonderful stay in the future. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Customer review rating 5.0/5

Kunal S. Families - Confirmed reviews ALL

Bonjour ‘KS’, Sawasdee Kha, Thank you very much for taking the time to share your wonderful feedback following your recent family stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are truly delighted to know that you had an excellent experience and enjoyed every aspect of your visit, from arrival to departure. We are especially pleased to hear your kind recognition of our team. Your special mention of our Duty Manager, Tom at Reception is sincerely appreciated. He will be very happy to know that his friendliness, helpfulness, and dedication contributed to making your stay so memorable. Your recognition is a great encouragement for the entire team. It is also wonderful to know that you enjoyed our accommodation, cleanliness, breakfast selection, WiFi, and overall value, as well as our commitment to sustainability. Creating a seamless and memorable experience for our guests and their families is always our highest priority. Thank you once again for your generous feedback and recommendation. We look forward to welcoming you and your family back to Sofitel Krabi for another exceptional stay in the future. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Customer review rating 0.5/5

Madhur B. Families - Confirmed reviews ALL

Bonjour ‘MB’ Sawasdee Kha Thank you for taking the time to share your feedback following your recent family stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are genuinely sorry to learn that your experience did not meet your expectations. Most importantly, we are saddened to read that you felt unwelcome during your stay. Please allow us to assure you that Sofitel Krabi Phokeethra Golf & Spa Resort is committed to treating every guest with the same warmth, respect, and genuine hospitality, regardless of nationality or background. Our Heartists take great pride in creating memorable experiences for guests from around the world, and their kindness and attentiveness are consistently recognized in guest feedback. While we respectfully believe there may have been a misunderstanding, we fully acknowledge your feelings and will review your comments with the team to ensure every guest continues to feel genuinely welcomed and valued. Regarding your comments on our in-room dining delivery charge and beverage service, we appreciate the opportunity to clarify. The room service delivery fee is clearly stated on our in-room dining menu and is applied consistently to all guests. We understand that this may differ from practices at other hotels, and we regret if it came as an unexpected surprise. Likewise, we are sorry if our communication regarding beverage options did not meet your expectations, and we will reinforce with our team the importance of providing clear, courteous, and empathetic explanations at all times. We also regret that our breakfast selection and overall dining experience did not meet your expectations. Your comments have been shared with our Culinary team for review as we continuously strive to enhance the quality and variety of our offerings. Thank you once again for your candid feedback. Although we regret that your stay did not reflect the experience we strive to deliver, we appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you again in the future. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Customer review rating 5.0/5

Joseph H. N. Families - Confirmed reviews ALL

Bonjour 'JN', Sawasdee Kha Thank you very much for taking the time to share such a heartfelt and detailed review following your recent family stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are truly delighted to know that you felt your family experienced a “paradise” with us and that you enjoyed our beautiful resort, well-maintained pool with activities, comfortable rooms, and especially our breakfast buffet and croissants. It is also wonderful to hear that our Heartists consistently greeted you with warmth and helped make your stay so memorable. We sincerely appreciate your kind recognition of Thalia, See, Nick, Mud, Jimmy, Tue, Moole, Nitta, Ing, Sao, Jean, Som, Choom, and Christopher. Your thoughtful words will be proudly shared with them, and they will be deeply encouraged to know they contributed to such a special experience for your family. At the same time, we have noted your comment regarding the firmness of the mattresses. Your feedback is very valuable and has been shared with our Housekeeping team for review. Thank you once again for your generous recommendation and for highlighting our sustainability efforts. We look forward to welcoming you and your family back for another wonderful stay in Krabi. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Customer review rating 4.5/5

Gurpal S. C. Families - Confirmed reviews ALL

Bonjour 'GC' Sawasdee Kha Thank you very much for taking the time to share your wonderful feedback following your first family visit to Krabi and your stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to know that you enjoyed the picturesque surroundings, beautiful resort, and the warm hospitality of our Heartists. It is especially rewarding to hear that your first experience in Krabi was a perfect and memorable one with your family. Your kind appreciation of our service, cleanliness, breakfast, and overall experience means a great deal to our entire team. We will proudly share your feedback with our Heartists, who will be encouraged to know they contributed to your wonderful stay. Thank you once again for your generous recommendation. We look forward to welcoming you and your family back for another memorable holiday in Krabi. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Other web-users rate our hotel

  • 512 reviews 8.4/10 Location
  • 836 reviews 7.7/10 Room
  • 1,463 reviews 8.5/10 Service
  • 664 reviews 7.7/10 Food
  • 631 reviews 8.4/10 Amenities
  • 600 reviews 9.3/10 Pool
  • 413 reviews 8.6/10 Breakfast
  • 255 reviews 5.5/10 Value

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