SO/Sotogrande Spa and Golf Resort Hotel 5 stars

Dear Rachel, Thank you for your kind words regarding your recent stay at SO/ Sotogrande Spa And Golf Resort Hotel. We are delighted to hear that you enjoyed a relaxing week with us. It is truly rewarding to know that our facilities, food, and, most importantly, our staff made a positive impression on your experience. We look forward to welcoming you back in the future for another memorable stay. Juan Francisco Rebollo Front Office Supervisor

Dear Mr. L., Thank you for sharing your feedback with us. We truly value your insights as they help us improve our services and guest experience. We apologize for the initial disappointment with the wheelchair-accessible room and understand how it may not have met your expectations. We’re glad that we were able to assist with changing rooms, although we regret that this came with an additional cost. We strive to provide the best possible accommodations to all our guests, and we will look into how we can better communicate room options and potential charges in the future. We’re also sorry to hear that your family did not feel welcome during your stay. We aim to ensure that our hotel is comfortable and suitable for all guests, including families, and we take your feedback seriously. We will review our facilities and services to ensure they meet the needs of all types of guests, including families traveling with children. Your feedback is invaluable, and we hope you’ll give us another chance to provide you with a more enjoyable stay in the future. Should you have any further concerns or need assistance, please feel free to reach out. Sincerely, Juan Francisco Rebollo Front Office Supervisor

Dear John & S., Thank you for your kind words regarding your stay at SO/ Sotogrande Spa And Golf Resort Hotel. We are delighted to hear that you enjoyed our lovely location and the excellent service provided by our staff. We appreciate your feedback regarding the golf operations team and will certainly take it into consideration. We look forward to welcoming you back later in the year for another memorable trip. Best regards, Juan Francisco Rebollo Front Office Supervisor

Dear Catriona, Thank you for your wonderful feedback regarding your recent stay at SO/ Sotogrande Spa And Golf Resort Hotel. We are delighted to hear that you enjoyed our beautiful single-storey rooms and the unique features of your bathroom. Y our satisfaction is our priority, and it’s always rewarding to know our guests appreciate the tranquil surroundings and amenities we offer. We look forward to welcoming you back in the future. Juan Francisco Rebollo Front Office Supervisor

Dear Mr W., Thank you for your kind words about your recent stay at SO/ Sotogrande Spa And Golf Resort Hotel. We are delighted to hear that you enjoyed the atmosphere, decor, and the service provided by our cheerful staff. Your positive feedback motivates us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back for another lovely break in the future. Best regards, Juan Francisco Rebollo Front Office Supervisor