Mercure Krakow Fabryczna City 4 stars

Customer review rating (ALL Rating) 4.7/5 1,519 reviews

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Mercure Krakow Fabryczna City - Image 1
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Fabryczna 13, 31-553 CRACOW, Poland

Description

Hotel extras

  • Rooms and apartments with kitchenettes available for families and longer stays

  • Free access to Fabryka Cia/o: gym, pool, saunas, salt cave

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Nowa Wytwórnia brewery, cafe

  • Green Key Certificate - Eco Responsibility and Sustainable Development

  • Vodka Factory multimedia museum *additional fee; tasting included in the admission price

Our accommodation(s)

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Hotel location

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 CRACOW
Poland

GPS:50.06325, 19.97268

Telephone
Fax +48 12 395 14 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DESTILO

The DESTILO restaurant is one of five unique gastronomic concepts of the Fabryczna City complex. In the morning it serves a delicious buffet breakfast with a wide selection of local products, in the evenings - modern regional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,519 reviews

TripAdvisor Rating  3.8/5  47 reviews

Never again. Nicely renovated building under incompetent management.

TripAdvisor rating 1.0/5

Aleksandar K TripAdvisor review

Could not sleep until 3 am, because of a party in the same building. A hotel where you cannot sleep is simply a bad joke and not a house you would recommend to anybody. Tried talking to the reception desk - but got nothing but lame and hypocritical phrases.

Customer review rating 5.0/5

Arnaud R. Families - Confirmed reviews ALL

All were perfect. Very quiet room, very good breakfast, nice SpA. Good services and team.

Dear Arnaud, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the quiet room, breakfast, and our Spa services, as well as the team's efforts. Your satisfaction is our priority. Best regards, Mercure Krakow Fabryczna City

Customer review rating 4.5/5

Jessica D. Couples - Confirmed reviews ALL

Its an beautiful hotel in an new place, the whole neighborhood seems to new & very cool. Parking possibilities directly in front of the hotel and super close to the old-town and other nice activities.

Dear Jessica, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your stay, from the modern design of the hotel to the quality of our breakfast. It’s wonderful that you also appreciated the convenient location, nearby parking, and proximity to the Old Town and local attractions. We look forward to welcoming you again and providing another enjoyable stay in Krakow. Best regards, Karolina Gawryś Guest Relations Supervisor

Customer review rating 5.0/5

Richard W. Solo - Confirmed reviews ALL

Was especially impressed with friendly and efficient service at reception desk.

Dear Richard, Thank you for staying with us at Mercure Fabryczna City and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again! Best regards, Karolina Gawryś Guest Relations Supervisor

Customer review rating 5.0/5

Bruno L. M. Business - Confirmed reviews ALL

very nice hotel with friendly staff !

Dear Bruno, Thank you for staying with us at Mercure Fabryczna City and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again! Best regards, Karolina Gawryś Guest Relations Supervisor

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Other web-users rate our hotel

  • 553 reviews 8.4/10 Location
  • 916 reviews 8.6/10 Room
  • 696 reviews 8.7/10 Service
  • 30 reviews 7.2/10 WiFi
  • 624 reviews 9.3/10 Breakfast
  • 530 reviews 8.9/10 Food
  • 456 reviews 8.6/10 Comfort
  • 421 reviews 8.7/10 Amenities

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.