Mercure Krakow Fabryczna City

Customer review rating (ALL Rating) 4.7/5 1,333 reviews

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Fabryczna 13, 31-553 KRAKOW, Poland

Description

Hotel extras

  • rooms and apartments with kitchen on offer for families and long stays

  • free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar

  • Green Key Certificate means Eco Responsibility and Sustainable Development

  • Vodka Factory Museum *ticket includes tasting

Our accommodation(s)

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Hotel location

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 KRAKOW
Poland

GPS:50.06325, 19.97268

Telephone
Fax +48 12 395 14 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DESTILO

DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,333 reviews

TripAdvisor Rating  4.0/5  35 reviews

Overall great experience in Krakow

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

New facilities in a modern quarter just outside of downtown Krakow (10min by public transport). Good breakfast, great restaurants at the hotel and in the same building. Room is spacious and clean, service regular. Parking options available. However, no EV changer at the hotel, the one nearby doesn’t work (charges one‘s bank card, not the car). Swimming pool & saunas occupied by gym visitors and swimming schools.

Dear Matuzova i., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

Great stay

Customer review rating 4.5/5

Mats O. Business - Confirmed reviews ALL

Very good, great room, good brakfast and nice staff.

Dear Mr. Mats, Thank you for choosing Mercure Fabryczna City and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Kraków. Best regards, Hotel Mercure Fabryczna Team

Perfect for business trips

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything was comfortable. Perhaps it makes sense to add more tables in the breakfast area

Dear Artak O., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

Great hotel! Loved it.

Customer review rating 5.0/5

David-emery Solo - Confirmed reviews ALL

Amazing hotel. Beautiful room. Great size. Pretty big as well as stunning. Great facilities at the hotel. From the gym to the swimming pool to the jacuzzi to the sauna and steam rooms. Just amazing! I think that’s the biggest hotel gym I’ve seen so far. Oh and the breakfast. Spoilt for choice. Thank you for your hospitality.

Dear David-Emery U., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

Pleasant stay in a spacious, modern hotel

TripAdvisor rating 5.0/5

atw63 Business - TripAdvisor review

I recently stayed 4 nights at the Mercure Krakow Fabryczna City hotel on a business trip, and enjoyed the experience. I found my room to be spacious, quiet and clean, and the bathroom well-equipped. Reception staff were really friendly and helpful, and the breakfast spread was huge with many options. Admittedly you’re a fair distance from the Old Town and Jewish Quarter, but you’ll never have to wait too long for a taxi. I didn’t explore the tram network, though I know it’s substantial, so that’d probably be a solution for getting to the more touristy areas. I didn’t use the pool or fitness suite though colleagues who did, were quite impressed. The hotel felt fairly equidistant between Krakow Airport and say the Old Town. The only minor niggles I had were that the door deadlock on room 206 seemed to endlessly rotate making it hard to know if it was engaged. Also, the bedside tables were hollow metal sheet, so made a pinging sound if a charging cable or something made contact with it. Finally, if you wanted a drink from the chiller cabinet in reception, you had to trouble a receptionist to unlock the cabinet, then you returned to their station to pay, which all seemed a little inefficient? All in all a great experience, and I’d happily stay there again.

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Other web-users rate our hotel

  • 527 reviews 8.3/10 Location
  • 862 reviews 8.4/10 Room
  • 624 reviews 8.5/10 Service
  • 28 reviews 6.6/10 WiFi
  • 554 reviews 9/10 Breakfast
  • 463 reviews 8.4/10 Food
  • 435 reviews 8.7/10 Comfort
  • 410 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.