ibis Yogyakarta International Airport Kulon Progo 3 stars

Customer review rating (ALL Rating) 4.4/5 139 reviews

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Description

Hotel extras

  • ibis Yogyakarta International Airport Kulon Progo is the first hotel of Accor in Kulon Progo.

Our accommodation(s)

Hotel location

ibis Yogyakarta International Airport Kulon Progo

Jl Wates Purworejo KM 10 95, Kulon Progo
55654 YOGYAKARTA
Indonesia

GPS:-7.88677, 110.07325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

IBIS KITCHEN

All Day Dining Restaurant with 194 seating capacities, provides authentic local and International cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  139 reviews

Good and pleasant to stay ,more combinion if there provide bottled mineral water as well

Customer review rating 5.0/5

Suminah Business - Confirmed reviews ALL

Good to stay pleasant and acomodating

Dear SUMINAH, We very much appreciate your comments regarding your stay at the ibis Yogyakarta International Airport Kulon Progo. We're glad to hear that you had a pleasant stay with us, We would like to inform you that in our efforts to support environmental sustainability, we have opted not to provide plastic bottled mineral water. Instead, we have refillable water dispensers available in the corridor for your convenience. We appreciate your understanding and cooperation in our green initiatives. If you have any further questions or requests, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Gunawan Widodo General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

New building so all the facility still good but the crews take time to fulfill some requests

Dear BERNARDINE A., We very much appreciate your comments regarding your stay at the ibis Yogyakarta International Airport Kulon Progo. We're glad to hear that you had a good stay and found our facilities to be in good condition. However, we apologize for the delay in fulfilling some of your requests. Your comments regarding the bell boy service and technician response time have been noted, and we will work to improve in these areas, including increasing the availability of bell boys. We also appreciate your feedback about the cleanliness of the floors, and we will address this with our housekeeping team to ensure thorough cleaning in all rooms. It's great to hear that you appreciate our initiatives towards sustainability, such as eliminating plastics for toiletries and complimentary items. Your input is valuable to us as we strive to provide the best possible experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future. Sincerely, Gunawan Widodo General Manager

Customer review rating 4.5/5

Arian Families - Confirmed reviews ALL

Overall good

DWI A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Yogyakarta International Airport Kulon Progo. Kami senang mendengar bahwa Anda memiliki pengalaman yang baik secara keseluruhan meskipun kami memahami bahwa keterbatasan tempat parkir bisa menjadi sebuah tantangan. Kami terus berupaya untuk meningkatkan layanan kami dan akan mempertimbangkan masukan Anda untuk memperbaiki area-area yang perlu ditingkatkan. Jika ada yang dapat kami bantu lagi, jangan ragu untuk memberi tahu kami. Hormat kami, Gunawan Widodo General Manager

service

Customer review rating 2.0/5

B. P. Families - Confirmed reviews ALL

We booked 2 rooms and one room was late, we were able to enter the room at 17.00. When we had breakfast We didn't get any food or drinks because they ran out before breakfast closed.

Dear P. B., Thank you for taking the time to tell us about your experience at the ibis Yogyakarta International Airport Kulon Progo. We deeply regret the inconvenience and disappointment you encountered during your recent stay with us. Your experience does not reflect the standard of service we aim to provide. We apologize for the delay in providing access to one of your rooms and for the unavailability of food and drinks during breakfast. This is certainly not acceptable and steps are being taken to ensure that our guests do not face similar issues in the future, especially during peak times. Regarding the condition of room 7803, we sincerely apologize for the inconvenience caused by the floor issue. Our maintenance team has been notified to address and rectify the situation promptly. We understand your dissatisfaction and would like to make amends. Please allow us to offer our sincerest apologies along with an increased discount for the inconveniences you faced. Your comfort and satisfaction are of utmost importance to us, and we hope this gesture demonstrates our commitment to ensuring a more positive experience during your next visit. Thank you for your understanding, and we hope to have the opportunity to restore your faith in our service. Sincerely, Nanang Sumardjono General Manager

Good ambience

Customer review rating 3.5/5

Arga Couples - Confirmed reviews ALL

Modern design ibis hotel

Dear ARGA RADIAN D., We very much appreciate your comments regarding your stay at the ibis Yogyakarta International Airport Kulon Progo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanang Sumardjono General Manager

Other web-users rate our hotel

  • 90 reviews 8.9/10 Location
  • 279 reviews 8.3/10 Room
  • 400 reviews 9.4/10 Service
  • 280 reviews 8.6/10 Food
  • 186 reviews 9.7/10 Cleanliness
  • 152 reviews 9.7/10 Vibe
  • 123 reviews 8.7/10 Amenities
  • 118 reviews 7.7/10 Breakfast

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