The Phoenix Hotel Yogyakarta - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 77 reviews

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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 1
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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 3
The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 4
Jl Jenderal Sudirman 9, 55233 YOGYAKARTA, Indonesia

Description

Hotel extras

  • Prime city center location, near Tugu and Malioboro, the iconic shopping street.

  • Rooms with balcony overlooking the magnificent pool.

  • Complimentary historical activity on Hotel Tour.

  • Unlimited complimentary WIFI connection.

  • Unique check-in moment with our welcome drink and traditional local snacks.

Our accommodation(s)

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Hotel location

The Phoenix Hotel Yogyakarta - Handwritten Collection

Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia

GPS:-7.782697, 110.368393

Telephone
Fax +62 274 566856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  77 reviews

TripAdvisor Rating  4.5/5  4,490 reviews

Restaurant

TripAdvisor rating 5.0/5

Baylee L TripAdvisor review

The service at the restaurant is fantastic. The people are very nice and very polite. Fitri in particular has been wonderful for the duration of our stay. A fantastic employee that says hello every morning and is more than accommodating. Would recommend this hotel.

Jogia stay.

TripAdvisor rating 5.0/5

earguy Couples - TripAdvisor review

Very nice historical hotel. 10-15 minute walk to Malioboro St 5-10 minutes from the train station. The front desk staff particularly Ghita was very helpful giving ideas of restaurants close by and arranging taxi service. The buffet breakfast has a wide variety of food, the only complaint (which I addressed with management) was a lot of the hot foods were not hot some cool. Had a nice room overlooking the pool.

Another pleasant experience

TripAdvisor rating 5.0/5

Immanuel7807 Couples - TripAdvisor review

Great value and most importantly very hospitable staffs. Every time I have a chance to stay at the Phoenix, not one time I ever felt unattended. The customer/ guests experience seems to be one of the highest elements that the hotel has in its core. It is reflected through Ms Gita and Ms Arini who have been greeted and assisted me with sincerity and made me feel so welcome with greatest comfort. Thank you The Phoenix, your highest quality have permeated through your staff.

Dear Immanuel7807, It's more than a happy feeling to receive such compliments from you. Our staff, including Gita and Arin, are very grateful to be acknowledged and appreciated. They work hard to create the most comfortable living environment and deliver exclusive services to our guests. We also appreciate the bubble you gave us. We hope to have the pleasure of welcoming you back again shortly. Best Regards, Rulvastina Randy General Manager

Good stay

Customer review rating 5.0/5

Alfred P. Solo - Confirmed reviews ALL

Like the rustic traditional ambience with feel of luxury. The facilities... Gym, sauna, massage and dinning.

Dear ALFRED P., We very much appreciate your comments regarding your stay at The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to improve the quality of our services continuously. Thank you again for sharing your experience. We hope your next visit is as pleasant as the previous one. Sincerely Yours, Rulvastina Randy General Manager

Potential to be outstanding

TripAdvisor rating 3.0/5

652ansarim Couples - TripAdvisor review

We stayed one night at the hotel. The property itself is beautiful, a stately old mansion converted to a hotel. Well decorated with handicrafts, almost like staying in a museum. Good friendly service all around. They upgraded us to a room with a balcony overlooking the pool. A good size room other than the cramped bath and toilet area. The damp smells from the shower are probably an indication of plumbing that needs attention. Overall whilst it is a lovely property with a potential to be outstanding with more careful maintenance and it some areas a long overdue makeover.

Dear 652ansarim, Thank you for sharing your experience following your stay at The Phoenix Hotel Yogyakarta. It’s a valuable feedback for us. We learned that you enjoyed your stay with us and appreciate your highlight on the bathroom situation. We have shared your comment for further action or follow-up. However, we have noticed that you haven’t been satisfied with your experience yet, with the three bubble points delivered to us. We are sorry for our flaws. We are grateful for your positive words and compliments. We shall perform better to give a fully satisfying experience with us and therefore we might receive five bubbles of satisfaction. We hope to have the chance to welcome you back and serve you a flawless experience only at The Phoenix Hotel Yogyakarta. Thank you once again for your valuable feedback. Sincerely Yours, Rulvastina Randy General Manager

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Other web-users rate our hotel

  • 372 reviews 9.4/10 Location
  • 723 reviews 7.8/10 Room
  • 958 reviews 9.1/10 Service
  • 16 reviews 9/10 WiFi
  • 476 reviews 8.1/10 Vibe
  • 404 reviews 8.4/10 Amenities
  • 402 reviews 8.7/10 Breakfast
  • 344 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.