The Phoenix Hotel Yogyakarta - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.1/5 37 reviews

The Phoenix Hotel Yogyakarta - MGallery Collection - Image 1
The Phoenix Hotel Yogyakarta - MGallery Collection - Image 2
The Phoenix Hotel Yogyakarta - MGallery Collection - Image 3
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ALLSAFE approved hotel

Hotel extras

  • Prime city center location, near Tugu and Malioboro, the iconic shopping street.

  • Rooms with balcony overlooking the magnificent pool.

  • Complimentary historical activity on Hotel Tour.

  • Unlimited complimentary WIFI connection.

  • Unique check-in moment with our welcome drink and traditional local snacks.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

The Phoenix Hotel Yogyakarta - MGallery Collection

Jl Jenderal Sudirman 9

GPS:-7.782697, 110.368393

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  37 reviews

TripAdvisor Rating  4.5/5  4,356 reviews

Great accommodation experience

TripAdvisor rating 5.0/5

CorryM23 TripAdvisor review

I was not just about a great character of accommodation, but also the staff with a great heart, we were stay for 3 nights, and when we had difficult situation the staff assist us with smile, I knew it was not that easy, but really appreciate it for what the staff done, thank you for Pak Hardy, Pak Eko Candra, Ibu Cece, Ibu Jeje, Pak Ajib, and all the staff that Icould not mention 1 by 1. Trully accommodation with excellent service

Dear CorryM23, Thank you for taking the time to write such a heartfelt review about your time spent at The Phoenix Hotel Yogyakarta. As you touched on in the review, we are about providing an excellent experience but also so much more. We are grateful the genuine and warm services that our staff provide to you every day are well delivered. We hope everything with you is fine and going great. The entire team looks forward to your return and will do our best to re-kindle the fond memories of us! Sincerely Yours, Rulvastina Randy General Manager

Great hotel!

TripAdvisor rating 5.0/5

jordyabv TripAdvisor review

We came in to the hotel and unfortunately our creditcards and debitcards didnt work, so we asked if we could leave our luggage and pay in cash. After we went to the ATM and got the cash we went back and checked in. We had some heavy backpacks but the bellboy rama was amazing and brought us and the luggage to the room! The room was excellent and we had everything we need!

Historical Hotel

TripAdvisor rating 4.0/5

nigsandmary TripAdvisor review

This hotel from the outside appearance and walking around the hotel itself is 5 stars as are the staff attitudes and service, However once inside the standard room with Queen bed it is a bit of a letdown with a very faded batik bed cover, tatty curtains that need an overhall and need to be lengthened as we used the many bed pillows to block out the morning light. The bathroom needs re-grouting as most grouting is very old especially around the drains quite dirty which look like they belong in a no star hotel. The towels were large, no moisturiser provided though, the TV is old and poor screen with the standard cable shows for Indonesian hotels. The decor in the room is lovely however the adjoining door to the next door room was not soundproofed and we could hear clearly conversations, and phone calls being made. The swimming pool is not iconic as stated it is shorter than the photos deceptively show and split for children at one end and is knee high there making lap swimming a bit difficult, the above water tiles were a bit grubby. The great breakfast buffet is spread out over a couple of rooms and great options for all, good coffee considering via automatic machine it will do a double shot cappucino. The staff member that stood out for us was the Desk Manager Mr Eko who gave us the free historical tour of the hotel and was hilarious and informative also greeting us each day, sorry I missed out on tipping him. We would stay again but probably only one night.

nigsandmary, We appreciate the time and effort you spent writing this review. We are glad to know that you are pleased with the genuine services of our professional staff. However, we are also keen on learning about less-than-stellar experiences as well, as they will inspire each and every member of our team to continue reaching for the stars. We are sorry to learn that our facilities did not live up to your expectations, and for this, we do apologize. Please rest assured that we have shared your comment with the related department to ensure that your feedback has been thoroughly addressed. On behalf of the entire team, we are very much looking forward to your return for a much better experience and even a memorable one. Sincerely Yours, Rulvastina Randy General Manager

Departure was a Desception

TripAdvisor rating 4.0/5

mattieun Couples - TripAdvisor review

Great place to stay, beautifull atmosphere. Back to the belle epoque. Kind staff. Food and beverage was well organized. Walking distance to shopping and dining. So really a great place to stay. What a desception was the breakfastbox we got for our earlij morning train: 4 dry sandwiches, one cup butter, one cup jam and one piece of fruit. No forks/knive, no napkin. Ok, it was a beatifull box. But we would really have liked a better content. Was nobody overseeiing what was going to be a (5 star??) breakfast?

Swimming Pool is cozy

TripAdvisor rating 4.0/5

ridwantowibowo Families - TripAdvisor review

The first time I stayed in this hotel was in 2007. This August 2023 was my second time staying in this hotel. The atmosphere is still the same. The swimming pool is cozy especially at night time. And fortunately I stay at the room with a balcony swimming pool view.

Dear ridwantowibowo, Thank you for coming back to Yogyakarta and choosing us again to stay in The Phoenix Hotel Yogyakarta and for your compliments about our excellent hotel. We are glad that you still enjoyed our swimming pool and the balcony. It's a pleasure to know that you had a great time with us. I believe that this review will influence the reader to know more about our hotel. Hope we will have the opportunity to welcome you again and again for another great time with us. Sincerely Yours, Rulvastina Randy General Manager

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Other web-users rate our hotel

  • 225 reviews 9.3/10 Location
  • 592 reviews 7.1/10 Room
  • 641 reviews 8.3/10 Service
  • 20 reviews 6.6/10 WiFi
  • 328 reviews 8.2/10 Amenities
  • 307 reviews 7.9/10 Vibe
  • 280 reviews 8.2/10 Cleanliness
  • 242 reviews 8.3/10 Breakfast

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