Name: The Phoenix Hotel Yogyakarta - MGallery Collection
Address: YOGYAKARTA, 55233, INDONESIA
Telephone: (+62)274/566617

The Phoenix Hotel Yogyakarta - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.2/5 32 reviews

See on a map

Description

The Phoenix Hotel Yogyakarta - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Welcome to the Phoenix Hotel Yogyakarta MGallery, be immersed in a unique heritage boutique hotel and experience "Memorable Moments". Enjoy Soekarno Signature a historical stay experience, reminiscent of Indonesia's first President.

Rulvastina Randy, Hotel Manager

The Phoenix Hotel Yogyakarta welcomes you with the luxury of another era. You will be immersed in a unique heritage boutique hotel and experience "Memorable Moments" from your very first step in the hotel. The best choice to discover the charm of Yogya.

Ideal for travelers in search of unique and memorable experiences, the hotel location is ideal to travel over Yogyakarta. Discover the Sultan Palace in 10 minutes, Taman Sari water castle and Kota Gede silver craft makers in 15 minutes. The Phoenix Hotel Yogyakarta is 10 minutes walking or cycling distance to Malioboro, the vibrant shopping street. Adore the beautiful sunrise at Borobudur temple by an hour road trip or be enchanted by Prambanan temple in 30 minutes.

Yogyakarta is a special region with high legacy of javanese civilization, legendary temples, fascinating Batik, Jamu herbal drinks, Javanese body treatment & Wayang shadow puppet. Yogyakarta is also known for the strength of its culture and heritage.

Hotel extras

Prime city center location, near Tugu and Malioboro, the iconic shopping street.
Rooms with balcony overlooking the magnificent pool.
Complimentary historical activity on Hotel Tour.
Unlimited complimentary WIFI connection.
Unique check-in moment with our welcome drink and traditional local snacks.

ALLSAFE approved hotel

Hotel location

The Phoenix Hotel Yogyakarta - MGallery Collection

Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia

GPS:-7.782697, 110.368393

Telephone +62 274 566617

+62 274 566856

TUGU STATION

Railway station

1 km / 0.62 mi 10 min walk / 5 min drive

JOG

Int. airport 1 - IATA code

15 km / 9.32 mi 20 min drive

YOGYAKARTA INTL AIRPORT

Int. airport 1 - full name

15 km / 9.32 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Our accommodation(s)

Room

Superior Heritage, Queen Size or Twin Beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Courtyard View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Room

Deluxe Legacy , King Size or Twin Beds

Accessible room

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Room

Deluxe Legacy, King Size Bed, Pool View

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Pool side

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Room

Phoenix Executive, King Size Bed

Max. number of persons: 3
Area: From 46 m² / 495 sq ft
Views: City View or Pool side

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Our guest reviews

Historical Hotel

Anggraini A Business - 9/30/2022 TripAdvisor review

Traditional and unique hotel at Jogja. The building is historical. The room is nice, clean and comfortable to stay. I have pool view on the third floor. Good view but far away from the lift. Not really big hotel but is beautiful hotel. Restaurant have open space, nice to stay while talking with family or friends.

Heritage hotel in a quiet location

Guildev-Paris Business - 9/12/2022 TripAdvisor review

You will enjoy this hotel with exquisite charm in Yogyakarta central area. External swimming pool in a cosy surrounding and quality spa where you can have numerous treatments and access to a sauna on reservation. Pleasant restaurant with a la carte menu and large choice buffet breakfast. I particularly enjoyed the cut fresh fruits. Gentle welcome and helpful staff.

Dear Guildev-Paris, We would like to take this chance to thank you for staying at The Phoenix Hotel Yogyakarta and taking the time to share your experience with us. We are happy to read your feedback which is full of compliments and attractive words. Thank you for highlighting our facilities and style. We will share them all with the team as an encouragement to consistently make better improvements. We would love to host you on your next trip to Yogyakarta for another enjoyable experience. Sincerely Yours, Rulvastina Randy General Manager

Lovely, but room for improvement

Justin M Solo travel - 9/11/2022 TripAdvisor review

Lovely, but room for improvement. I’m Still here and got a few more nights. Beautiful hotel, grounds and rooms, great location, but still room for improvement. Shower didn’t work well. I’m only a Silver Accor member and got nothing extra ( I’m Diamond Hilton and platinum Marriott so accustom to upgrades and benefits). Bfast was ok, but many things were empty and not replaced whilst I was there. Wifi is poor, not good enough. Also have to separately specify deposit amount to charge things to your room, weird for an international hotel, I don’t know how much I’ll spend and didn’t always carry credit card. I’d prob stay again as prefer old classic hotels, but don’t expect a refined hotel. But you are not paying refined prices I guess

Dear Justin M, Thank you for staying at The Phoenix Hotel Yogyakarta and sharing your experience with us. We are pleased to know that you find our hotel beautiful and at a strategic point. However, we are sorry that you have an unpleasant experience with the room situation, breakfast, wi-fi quality, and deposit matter during your stay with us. Please accept our apologies for the inconvenience that happened. Your comment will be definitely shared with the team for further follow-up and improvement. It is our commitment to reach the top guest satisfaction and your feedback is helping us to fulfill that point. Once again, thank you for sharing your comment and we hope to have the chance to welcome you back for a much better experience. Sincerely Yours, Rulvastina Randy General Manager

Beautiful hotel, lousy service

Xavier, B. Friends - 7/30/2022 Confirmed reviews ALL

We stayed in 2 suites that were very spacious and pleasant (except for the wall right in front of our balcony). While we had booked one of the suites for 2 adults and one child, we were hit by a 30% surcharge on the room for an extra bed. Restaurant service is lousy and the same music (a 2 minutes jingle) plays in loop the whole day and turns guests mad. Business centre has no printer and there is no document scanner available. Spa is ok but a one hour treatment lasted 40 minutes and was badly executed.

Dear Xavier J., Thank you for taking the time to share your experience following your stay at The Phoenix Hotel Yogyakarta. We regret to know that you had an unpleasant stay with us. Please allow us to express our sincerest apologies for the inconvenience. We understand how disappointed you were with the extra bed matter as it's our hotel's policy to apply a charge for an extra-bed utilization. We also took notes of your displeasure about the restaurant services, business center, and SPA treatment execution. It is truly disappointing to learn the unpleasant impression you had with us and that we failed to meet your expectations about the area you have mentioned. On behalf of the Phoenix Hotel Yogyakarta, we apologize for all the disappointments. Your feedback is highly important for us. It will certainly enable us to improve the quality of our services and meet the needs of our guests better. We hope there will be another opportunity to fix our flaws and serve you better in the next future. Sincerely Yours, Rulvastina Randy General Manager

very well stay

Elizabeth N. Families - 7/24/2022 Confirmed reviews ALL

very satisfied with hotel's provided facilties, services and staffs hospitality. Strategic location. Very nice ambience and beautiful interiors. Love to come back definitely.

Dear ELIZABETH NOVIT A., Thank you very much for sharing your feedback. We are glad to know that you had a pleasant experience with us. It's impressive to read your fantastic review about our hotel, and we are happy to know that everything provided truly lived up to your expectations. Your feedback is what travelers are looking for which is the right place to stay. Here, we pride ourselves on our services and are so glad you can feel our spirit in serving you. We surely look forward to welcoming you back for a more exceptional experience. Sincerely Yours, Rulvastina Randy General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

90 reviews 8.9/10 Location
235 reviews 7/10 Room
261 reviews 8.3/10 Service
11 reviews 5.5/10 WiFi
125 reviews 8.2/10 Vibe
93 reviews 7.8/10 Cleanliness
92 reviews 7.4/10 Breakfast
73 reviews 4.8/10 Comfort

Powered by