The Phoenix Hotel Yogyakarta - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 69 reviews

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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 1
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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 3
The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 4
Jl Jenderal Sudirman 9, 55233 YOGYAKARTA, Indonesia

Description

Hotel extras

  • Prime city center location, near Tugu and Malioboro, the iconic shopping street.

  • Rooms with balcony overlooking the magnificent pool.

  • Complimentary historical activity on Hotel Tour.

  • Unlimited complimentary WIFI connection.

  • Unique check-in moment with our welcome drink and traditional local snacks.

Our accommodation(s)

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Hotel location

The Phoenix Hotel Yogyakarta - Handwritten Collection

Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia

GPS:-7.782697, 110.368393

Telephone
Fax +62 274 566856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  69 reviews

TripAdvisor Rating  4.5/5  4,457 reviews

The best hotel in Yogyakarta

TripAdvisor rating 5.0/5

Susan M TripAdvisor review

We organised a 3 week trip including Singapore ,Hanoi, Ao Nang and Yogyakarta. This was our favourite hotel of the trip. It has immense character and charm. Magnificent glass, mirrors and artefacts. It has a gorgeous inner courtyard open roofed, lush and green. The breakfast buffet is one of the biggest we have seen in our travels. The rooms are comfortable and well appointed. It’s staff go the extra mile to make the stay as memorable as possible. I cannot recommend it enough. The style of Raffles at a fraction of the cost.

Love heritage hotel

TripAdvisor rating 4.0/5

Travellinghack TripAdvisor review

Lovely heritage building, friendly and helpful staff, great swimming pool but unfortunately the water has been treated with a chemical which is harsh on your eyes. Breakfast is good. Rooms small but good though the bathrooms need an upgrade and for some reason we had continual problems with swipe card access to our two rooms.

Customer review rating 4.5/5

George A. Families - Confirmed reviews ALL

Good location. Good staff. I would like to share feedback regarding my breakfast experience during my stay. On the morning of December 21, 2024, at 8 AM, I requested a sunny-side-up egg but was informed by the staff that it was unavailable, and only omelettes were being served. This was surprising, as it was my first time encountering an issue with egg availability during a stay at an Accor hotel. It’s unusual for a hotel of this standard to run out of such a basic breakfast item. I hope this feedback helps improve inventory management to ensure all guests have access to the full range of breakfast options during their stay. ;)

Dear GEORGE MICHAEL A., Thank you for taking the time to write your feedback. We do appreciate it. All the details have been well received. We are glad you were pleased with our strategic locations and the staff services. Yet we notice that we have unfortunately fallen short of our goal in service during your recent stay. Thus, please allow us to express our sincerest apologies for the inconvenience that happened to you. We should have been able to perform better, but we missed the mark. Please rest assured that your comment has been shared with the team and action plans have been taken to address your remarks and ensure that our standards are met and all our guests' experience is flawless. Once again, thank you for your valuable comment. We hope to have the opportunity to welcome you back to our hotel in the future. Sincerely Yours, Rulvastina Randy General Manager

Good location

Customer review rating 3.5/5

Tim Couples - Confirmed reviews ALL

Beautiful looking hotel . Shame that smoking is allowed in the bar and nowhere else is a suirable alternative Breakfast too pricey and only normal coffee supplied

Dear TIMOTHY S., Thank you for taking the time to share your recent experience at our hotel. We have unfortunately fallen short of our goal in service during your recent stay. Thus, please accept our sincerest apology for the inconvenience. Please note that your comments have been shared with the team to improve our service. Once again, thank you for your valuable feedback. We hope to be able to welcoming you back here and to serve you a much better experience with us. Sincerely Yours, Rulvastina Randy General Manager

Well located

Customer review rating 4.0/5

Irfani F. Couples - Confirmed reviews ALL

I love your hotel not only for location but also the vintage and very colonial atoshpere

Dear IRFANI F., We very much appreciate your comments regarding your stay at the Phoenix Hotel Yogyakarta - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback encourages all of our staff as we strive to improve the quality of our services from time to time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rulvastina Randy General Manager

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Other web-users rate our hotel

  • 361 reviews 9.4/10 Location
  • 726 reviews 7.7/10 Room
  • 947 reviews 9/10 Service
  • 16 reviews 9/10 WiFi
  • 473 reviews 8.1/10 Vibe
  • 404 reviews 8.3/10 Amenities
  • 377 reviews 8.8/10 Breakfast
  • 343 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.