The Phoenix Hotel Yogyakarta - MGallery Collection 5 stars
Customer review rating (ALL Rating) 4.2/5 38 reviews
Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia
YOGYAKARTA INTL AIRPORT At 15km / 9.32 miles - Shuttle paying
TUGU STATION At 1km / 0.62 miles
GPS:-7.782697, 110.368393
Check-in from - Check out up to
Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.
Overlooking to the fountain yard, it offers a laid-back atmosphere with rich selection of food and beverages
Perfectly comfortable in warm colonial ambiance, presenting a wide selection of the best wines around the world, the first in Yogyakarta, completing various beverages created by our top bartender's hands
Accessible room
Beautiful hotel, lousy service
Customer review rating 1.5/5
Xavier, B. Friends - Confirmed reviews ALL
Dear Xavier J., Thank you for taking the time to share your experience following your stay at The Phoenix Hotel Yogyakarta. We regret to know that you had an unpleasant stay with us. Please allow us to express our sincerest apologies for the inconvenience. We understand how disappointed you were with the extra bed matter as it's our hotel's policy to apply a charge for an extra-bed utilization. We also took notes of your displeasure about the restaurant services, business center, and SPA treatment execution. It is truly disappointing to learn the unpleasant impression you had with us and that we failed to meet your expectations about the area you have mentioned. On behalf of the Phoenix Hotel Yogyakarta, we apologize for all the disappointments. Your feedback is highly important for us. It will certainly enable us to improve the quality of our services and meet the needs of our guests better. We hope there will be another opportunity to fix our flaws and serve you better in the next future. Sincerely Yours, Rulvastina Randy General Manager
very well stay
Customer review rating 4.5/5
Elizabeth N. Families - Confirmed reviews ALL
Dear ELIZABETH NOVIT A., Thank you very much for sharing your feedback. We are glad to know that you had a pleasant experience with us. It's impressive to read your fantastic review about our hotel, and we are happy to know that everything provided truly lived up to your expectations. Your feedback is what travelers are looking for which is the right place to stay. Here, we pride ourselves on our services and are so glad you can feel our spirit in serving you. We surely look forward to welcoming you back for a more exceptional experience. Sincerely Yours, Rulvastina Randy General Manager
Happy days at the phoenix
TripAdvisor rating 5.0/5
andrewtengkudewio Families - TripAdvisor review
Dear andrewtengkudewio Thank you so much for your positive review. We are happy to find that you enjoyed almost everything provided in The Phoenix Hotel Yogyakarta. Your comments are highly motivating to the entire team. We aim to always give a distinctive experience to each of our guests and we are glad that you can feel it. We definitely look forward to meeting you again here for another enjoyable experience. Sincerely Yours, Rulvastina Randy General Manager
Well located and hospitality hotel
Customer review rating 4.5/5
Popy I. Families - Confirmed reviews ALL
Dear POPPY I., We would like to take this chance to thank you for taking the time to share your experience with us. It’s very nice to read your positive and valuable feedback. Thank you for highlighting our hotel atmosphere, food, and also our location in the city center. Your feedback certainly serves as an encouragement to the team as we strive to improve our quality of services and facilities from time to time. We sincerely hope to host you again in the Phoenix Hotel Yogyakarta for a more enjoyable and memorable experience. Best Regards, Rulvastina Randy General Manager
Amazing hotel !!
TripAdvisor rating 5.0/5
Asmaradhana TripAdvisor review
Dear Yogyakarta Asmaradhana Tour & Travel, Thank you so much for your fantastic review of us. Every word is very motivating for the entire team. We are pleased to have created an excellent experience during your stay with us. We definitely look forward to welcoming you back shortly for a more memorable experience. Best Regards, Rulvastina Randy General Manager
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