Novotel Suites Yogyakarta Malioboro 4 stars

Customer review rating (ALL Rating) 4.7/5 1,387 reviews

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Description

Hotel extras

  • Certified with the international Green Key eco-label, ensuring a responsible and greener stay.

  • Within walking distance of the famed Malioboro street, Mall and other major shopping centers.

  • Strategically located near Yogyakarta railway station.

  • Near tourist attractions such as Vredeburg Monument, Yogyakarta Palace and Tugu Monument.

  • Enjoy car-free Malioboro 5-10 PM for pedestrians and local rides. Our team gladly assists you.

Our accommodation(s)

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Hotel location

Novotel Suites Yogyakarta Malioboro

Jl. Perwakilan No. 1, Suryatmajan, Danurejan
55213 YOGYAKARTA
Indonesia

GPS:-7.792807, 110.366704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Breakfast open at : 6.00 - 11.00, Lunch open at : 12.00 - 14.30 (based on request/demand), Dinner open at : 18.00 - 21.00 (based on request/demand), Mostly our menu is Indonesian food, but we also serve western food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,387 reviews

Customer review rating 4.5/5

Emanuel A. H. Couples - Confirmed reviews ALL

First time arrive at the hotel I receive a warm welcome. Fast check in process, a handy concierge. Tip top.. The room was familiar to me simple (microwave and mini pantry was above beyond compliance 👍) The Room is very clean. Bathroom also clean that the most importance. Hotel concept is updated time by time, can't wait what Mr GM will do next time. Overall was satisfying experience. Keep up the good job.

Dear Bapak Emanuel A. H., Thank you so much for sharing your wonderful experience with us. We are truly delighted to know that you felt warmly welcomed from the moment you arrived, enjoyed the smooth check-in process, and found our concierge team helpful during your stay. We are also very happy to hear that the room facilities, cleanliness, and overall hotel concept contributed to a comfortable and satisfying stay experience for you. Your thoughtful appreciation for the continuous improvements to our hotel truly means a lot to us and motivates our team to keep delivering exceptional service and memorable experiences for every guest. Thank you once again for your kind support and encouragement. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Sapto W. Duty Manager

Customer review rating 2.5/5

Yinghong C. Couples - Confirmed reviews ALL

Booked superior room, but the room is very humid, don’t have any sunshine inside. The facilitate inside is also old

Dear Bapak Yinghong C., Thank you for your feedback. I am truly sorry that your stay in one of our rooms was so disappointing. A humid environment, lack of natural light, and aging facilities are far from the experience we want for our guests, and it is clear we failed to meet the basic standards of comfort and cleanliness you expected. I have already shared your comments with our maintenance and housekeeping leaders to address the humidity issues and cleanliness concerns immediately. Your feedback regarding the room condition and the breakfast selection is a vital part of that conversation. We clearly missed the mark this time, and for that, I apologize. We would value the chance to discuss this further or to welcome you again under much better circumstances to prove that we are capable of providing the high-quality stay you deserve. Sincerely, Fitria A. Front Office Manager

Customer review rating 3.0/5

Tjatur H. P. Business - Confirmed reviews ALL

Nice room size. No hand towel.no bath mat... not value for money

Dear Bapak Tjatur H. P., Thank you for your honest feedback regarding your recent stay. While I am glad our central location and room dimensions met your expectations, I sincerely apologize for the oversight regarding the hand towels and bath mat. These are essential comforts, and failing to provide them is certainly not the standard we strive for. I particularly appreciate you pointing out the safety aspect of the bath mat. Please rest assured that I have addressed this directly with our housekeeping department to ensure our room readiness checklists are strictly followed, preventing an occurrence like this from happening again. We would love the chance to regain your trust. On your next visit, please reach out to us directly so we can personally ensure your room is perfectly appointed and reflects the true value of a stay with us. Kind regards, Fitria A. Front Office Manager

Customer review rating 4.5/5

Raras R. Families - Confirmed reviews ALL

The check in was swift, we got a great room with a wonderful view. Didn't expect to have a microwave in the room and it was super helpful.

Dear Ibu Raras R., Thank you for sharing such a detailed reflection of your stay. We are delighted that you enjoyed the modern feel of our large rooms and that your check-in experience was both swift and welcoming. It is always our goal to get your family getaway off to the best possible start. It’s great to hear that Ari, our front desk and the lady, attentive service stood out during your booking and arrival. We strive to provide a service that is as "on point" as our location and knowing that you found the microwave and room layout so helpful for your family is very rewarding for us. Thank you for being part of the ALL Accor loyalty programme. We appreciate your honest feedback on the cleaning details, which helps us keep our rooms in top shape. We look forward to seeing you and your family on your next visit! Kind regards, Fitria A. Front Office Manager

Customer review rating 5.0/5

Singgih M. Couples - Confirmed reviews ALL

All 10 accross the board. From services to facilities.

Dear Bapak Singgih M., Thank you very much for sharing your feedback following your recent stay at Novotel Suites Yogyakarta Malioboro. We are truly delighted to know that you had a highly satisfying experience across all aspects of your stay, from our services to the facilities provided. Your kind recognition of our team as very helpful is especially appreciated and will be shared with all departments as a meaningful encouragement to consistently deliver excellent service. We look forward to the pleasure of welcoming you back again in the future. Kind regards, Fitria A. Front Office Manager

Other web-users rate our hotel

  • 606 reviews 9.4/10 Location
  • 919 reviews 8.6/10 Room
  • 1,076 reviews 9.6/10 Service
  • 22 reviews 7.9/10 WiFi
  • 473 reviews 8.4/10 Cleanliness
  • 393 reviews 8.7/10 Comfort
  • 321 reviews 8.6/10 Breakfast
  • 291 reviews 9.2/10 Vibe

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