Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating (ALL Rating) 4.7/5 133 reviews

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Description

Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

Our accommodation(s)

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Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80, Sleman
55281 YOGYAKARTA
Indonesia

GPS:-7.783458, 110.392004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PURPLE

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  133 reviews

TripAdvisor Rating  4.4/5  534 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Over all a great experience

Lots of activity to do

TripAdvisor rating 5.0/5

Amanda S TripAdvisor review

Swimming pool is not for public but the spa center is! Perfect thing to do with your loves one. Oh if you have any membership at Accor, u may have some coupons for the spa. Will come back.

Customer review rating 4.5/5

Widodo H. Business - Confirmed reviews ALL

The Grand Mercure hotel Yogyakarta is the only hotel which can give value for Accor members especially as Platinum member. Thank you for all hospitallity.

Customer review rating 2.5/5

Hendra W. Families - Confirmed reviews ALL

Overall experience was not memorable. The breakfast was so so only. The variety and taste just a regular not 4 star hotel.

Dear Hendra W., Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rulvastina Randy General Manager

THE WORST HOTEL EXPERIENCE

TripAdvisor rating 1.0/5

kesauly TripAdvisor review

Stayed here and they gave me a crampy and musty room with no sunlight. The windows were facing an escalator. The faucet in the bathroom sink was broken. And the absolute worst was the fact that the pillows were yellowish,old and uncomfortable as if the pillows hadn't been replaced in ten years. The response to my complaint was lip service only. Even smaller hotels and homestays in Jogja gave a better service than this one.

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Other web-users rate our hotel

  • 160 reviews 8.1/10 Location
  • 969 reviews 8.8/10 Room
  • 1,773 reviews 9.5/10 Service
  • 24 reviews 5.8/10 WiFi
  • 1,597 reviews 9.5/10 Food
  • 703 reviews 9.4/10 Breakfast
  • 541 reviews 8.9/10 Cleanliness
  • 444 reviews 9/10 Amenities

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