Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating 4.4/5 2,814 reviews
Grand Mercure Yogyakarta Adi Sucipto
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Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80
Sleman
55281
yogyakarta
indonesia

Tel: +622742924000

Fax: (+62)274/2924400

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ADISUTJIPTO INTL At 5.4km / 3.36 miles

  • By train

    TUGU STATION At 4km / 2.49 miles

GPS :-7.783458, 110.392004

Our accommodations

Superior Room, King Size Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Room, Twin Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Superior Room, King Size Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Premium Superior Room, Twin Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Superior Room with Balcony, King Size Bed

  • Max. number of persons: 2
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, Twin Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Deluxe Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite, King Size Bed

  • Max. number of persons: 3
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

PURPLE

Type of cuisine: International

.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

80'8 BAR

Photo non contractuelle / Strictly non binding

Enjoy a relaxing time at our cozy and comfort lounge & bar, with wide array of lights delicacies, wine, cocktails and mocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 732

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Grand Mercure Yogyakarta Adi Sucipto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,814 reviews

tripadvisor

TripAdvisor Rating 4.5/5

409 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not too far from the airport an the city center

Customer review rating 4.4/5

Anonymus Couples - 05/02/2020 Confirmed reviews ALL

Hotel staff was very kind and always willing to help as well at the reception as during breakfast. Breakfast was good with many different kinds of food as well as western style as also local food. Room was sufficient the bathroom could have some more space. Cleanliness of the room could be better. The staff should be trained to see the dirt. Unfortunately the hotel has no shuttle to the city center.

Dear Mr Methner Frank-JÜRGEN .., Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Especially with our room cleanliness. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Not spesific

Customer review rating 4.4/5

Audi Solo - 03/02/2020 Confirmed reviews ALL

Regurally

Dear Mr Damalaudi Royke, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

new hotel with vintage look

Customer review rating 4.4/5

Rommy Business - 03/02/2020 Confirmed reviews ALL

new hotel with vintage-look. got a pool view room but cannot see the swimming pool. the laundry was not picked-up every morning, had to call first to ask to pick-up the laundry.

Dear Mr Rommy, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, about the interior, about the laundy... and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Convenient place to stay

Customer review rating 4.4/5

Natanael ,. S. Business - 30/01/2020 Confirmed reviews ALL

Nice staffs and very friendly. Worth to stay in Yogyakarta

Dear Mr. Natanael Susanto, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good Stay

Customer review rating 4.4/5

Antonio C. Couples - 27/01/2020 Confirmed reviews ALL

Food and Staff, exceptionally good, Location and access really good. Price not so good. But I will return.

Dear Mr C. Antonio, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good Sleep

Customer review rating 4.4/5

Arif Families - 26/01/2020 Confirmed reviews ALL

Great room.

Dear Mr Baktiararif, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Nice stay

Customer review rating 4.4/5

Natya Families - 23/01/2020 Confirmed reviews ALL

It was my first time to stay at Grand Mercure Yogyakarta. The process of check in & check out ran smoothly. The staffs are very friendly and helpful. I ordered chicken wonton soup and it was very delicious. Will be back again when I visit Yogyakarta.

Dear NATYA N., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Nice Ambiance and nice food

Customer review rating 4.4/5

R T. Business - 23/01/2020 Confirmed reviews ALL

I was satisfied about this hotel because i think this hotel have good ambiance

Dear Mr Ray T., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback, we are glad you had a satisfying stay at Grand Mercure Yogyakarta. Once again we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Clean, convenience, friendly

Customer review rating 4.4/5

Nick Business - 20/01/2020 Confirmed reviews ALL

Everything was good. Maybe a little high price.

Dear Mr Nicklas Y., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback, we are glad you had a satisfying stay at Grand Mercure Yogyakarta. Once again we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Customer review rating 4.4/5

Anonymous Families - 18/01/2020 Confirmed reviews ALL

Your staff in the restaurant was friendlier than the reception handling my check in. No smile, less friendly.

Dear Ms SRIWULANAGNES .., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Customer review rating 4.4/5

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

Wonderfull room, very good service with special mention of staffemployee Riska. Great breakbeat. Pool atmosphere could be better....umbrellas for example

Dear Mr ZUIDEMACHRISTIAN, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments and complimentary word to Riska and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Comfortable

Customer review rating 4.4/5

Novita Business - 16/01/2020 Confirmed reviews ALL

Room, breakfast, service and location good as expected

Dear Ms TATA, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

First time and very satisfied

Customer review rating 4.4/5

Kamil Families - 15/01/2020 Confirmed reviews ALL

This is my first time me and my parents stay at grand mercure Yogyakarta... the first impression when you enter this hotel is the perfume which is very fragrant and I really like it ... then it is welcomed by the friendly staff and the check in process is fast and don't forget bout the room ... it's good and food also yummie

Dear Mr KAMIL .., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And thank you for liking our fragrance in the lobby area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Nice hotel

Customer review rating 4.4/5

Dessi Families - 13/01/2020 Confirmed reviews ALL

We had great time stayed at grand mercure adisucipto... Close with mall... Strategic hotel...

Dear Ms Dessi P., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Customer review rating 4.4/5

Theresia E. P. S. R. Families - 11/01/2020 Confirmed reviews ALL

The bathroom was comfortable, its just the lift that too far from our room

Dear Ibu EVILATHERESIA, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Verry excellence

Customer review rating 4.4/5

Emma Couples - 09/01/2020 Confirmed reviews ALL

Hello,,im verry happy stay in here,,good service by staff,,breakfast with variation food,,next time I'll stay here again,,many thanks for hospitality and responsibility all staff this hotel

Dear Ms Ema ROSLIA. .., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

overall satisfactory Hotel

Customer review rating 4.4/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

a bit of pros and cons, overall, this is a great hotel. Firstly, in terms of space and when accommodating family vacations especially children I would say that this hotel is child friendly as they have adequate number of activities for children. In terms of breakfast it was overall satisfactory. However, the drawbacks were probably the lifts needs to be handled with care as it can close on you even when you press open. The major concern was with the cleanliness of the room as they were stick on our second day and towels were considered as need to be replaced ASAP as considering the level of 4 star accor hotel it is lacking even compared to the towels in IBIS hotels.

Dear Mr Fandy R., Thank you very much for choosing Grand Mercure Yogyakarta and it is very insightful for us to receive your detailed comments and perspective on your stay, and our services and offers. We are delighted to know that you enjoyed your stay despite the details you have shared with us about room cleanliness. We truly value to unique opportunity to view ourselves through our guest's eyes, and feedback such as yours reminds us of the continuous effort needed to achieve excellence in service. Your comments about towels that need to replace have been shared with our housekeeping team and we hope that you will note the improvements in your future visits. Thank you again for taking the time to share your feedback with us. We look forward to welcoming you and your family back to Grand Mercure Yogyakarta very soon! Best wishes, Eksi Ayuningtyas General Manager

Fantastic and flawless from start to finish.

Customer review rating 4.4/5

Peader Friends - 07/01/2020 Confirmed reviews ALL

I can honestly say in all my years of staying in many hotels throughout the world this stands out as the best for several reasons. The welcome we received from the team was warm and heartfelt, the room was absolutely flawless and the cleanest room I have ever stayed in. The breakfast team and the breakfast itself were first class. Throughout my stay we felt welcomed and comfortable and it was a sheer joy to spend New Year there. This was a highlight to a rather long trip and I want to thank all of the team at Mercure for making our stay truly memorable.

Dear Mr Peader O., What a wonderfully detailed review! :) It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with our rooms cleanlines, breakfast taste, and most of all, the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We very much value your loyalty to Grand Mercure Yogyakarta and AccorHotels and we look forward to the opportunity of welcoming you back at Grand Mercure Yogyakarta Adi Sucipto on your next visit to Yogyakarta. Best Wishes, Eksi Ayuningtyas General Manager

Uncomfort

Customer review rating 4.4/5

P. U. Families - 07/01/2020 Confirmed reviews ALL

The quality of the bed was not good.. Every time I moved, the bed create unconfortable sounds.. Also we could not set the temperature of the air conditioner, it was very cold

Dear Mr Widhy P., Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager
Customer review rating 4.4/5

D. J. Families - 06/01/2020 Confirmed reviews ALL

Great

Dear Mr J. D., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
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