Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating (ALL Rating) 4.3/5 460 reviews

Jalan Laksda Adi Sucipto No 80, Sleman, 55281 YOGYAKARTA, Indonesia

Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80, Sleman
55281 YOGYAKARTA
Indonesia

GPS:-7.783458, 110.392004

Telephone +62 274 2924000

Fax +62 274 2924400

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PURPLE

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  460 reviews

TripAdvisor Rating  4.5/5  478 reviews

Well located

Customer review rating 3.5/5

Jay C. Couples - Confirmed reviews ALL

Hotel is centrally located in Yogyakarta and was a great launch pad for us visiting the area. Hotel room was very spacious and generally clean, if a little dated. Buffet breakfast had a generous spread, with an appreciated focus on local delicacies. Both the buffet breakfast and ala carte menu could do with some additional vegetarian options

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Well Food and Services

Customer review rating 5.0/5

Arif H. Families - Confirmed reviews ALL

I am stay for holiday with family, room' s clean even not too spacious. As Accor member, we got benefit upgrade room and extra meals for kid and special room. Thanks alot for everything and recommended to stay for those visit in Jogja.

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Room is not match with our reservation

TripAdvisor rating 3.0/5

Krispati I TripAdvisor review

We had a bad experience, we booked 3 rooms for 2 nights. this was the first time during my hotel reservation through a third party application that I got a room that didn't match what we ordered (should be a king size non smoking) on ​​the grounds that the room was full and we checked in at 8pm. what we got is twin. what we regret that the hotel should have prepared based on the reservation of each guest according to the reservation.

Dear krispati, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rulvastina Randy General Manager

Year end 2022 with Grand Mercure Adisucipto

TripAdvisor rating 5.0/5

esyafaat Families - TripAdvisor review

Clean room, amazing view and friendly staff. Very cozzy place, the kids are very happy with the swimming pool, the foods are also great. Next time i will come again and reserve at this Hotel. The hotel is easy to find and very close to center of Yogyakarta.

Dear esyafaat, Thank you for choosing our hotel for the Year end 2022. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Good Service

TripAdvisor rating 4.0/5

idbdg Families - TripAdvisor review

Grand Mercure has a nice room, strategic location and good service, especially in front desk staff. Besides that, the taste of the food is also good. We stayed with family, and and they love to stay here.

Dear idbdg, First and foremost, thank you for choosing our hotel on your recent visit to Grand Mercure Yogyakarta. We are glad to received you positive comments and knowing that you and your family had a pleasant stay with us. We will share your stay experience to our team and we believe you comments will boost the spirit our team to always provide better services and products to our guest. We are looking forward to welcoming you again at Grand Mercure Yogyakarta in the near future. Sincerely, Rulvastina Randy General Manager

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Other web-users rate our hotel

  • 159 reviews 8.4/10 Location
  • 933 reviews 8.2/10 Room
  • 1,652 reviews 9.5/10 Service
  • 15 reviews 5.4/10 WiFi
  • 829 reviews 9.1/10 Food
  • 556 reviews 8.7/10 Cleanliness
  • 303 reviews 8.9/10 Breakfast
  • 29 reviews 5.3/10 Pool

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