Novotel Yogyakarta International Airport Kulon Progo 4 stars

Customer review rating (ALL Rating) 4.6/5 261 reviews

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Novotel Yogyakarta International Airport Kulon Progo - Image 1
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Novotel Yogyakarta International Airport Kulon Progo - Image 4
Jl Wates Purworejo KM 10 95, 55654 YOGYAKARTA, Indonesia

Description

Hotel extras

  • Accor's first midscale hotel in Kulon Progo

  • Spacious ballroom and equipped with videotron for your successful events

  • Stunning view of Menoreh Hill and greenery ricefield from Eight Bar and Food Exchange terrace

  • Within 5 minutes drive to Yogyakarta International Airport and the airport railway station

  • Easy access to Jalan Nasional that is connecting between provinces

Our accommodation(s)

Hotel location

Novotel Yogyakarta International Airport Kulon Progo

Jl Wates Purworejo KM 10 95
55654 YOGYAKARTA
Indonesia

GPS:-7.88664, 110.07273

Telephone
Fax +62 274 7727878

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Non contractual photo

Food Exchange by Novotel offers International and local cuisine, buffet and a la carte are available. Stylish ambience enable you to feel European and Asian influences. Located on the highest level, offers you an exceptional view of Menoreh Hill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  261 reviews

Customer review rating 5.0/5

Suman R. Families - Confirmed reviews ALL

Nice experience from booking of Hotel ,each time communications with admin ,pick up service from Airport and food items offered us.

Dear Suman R., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. We’re truly delighted to hear that, even during your short stay, you experienced smooth communication, excellent service from our team, and a pleasant pick-up and dining experience. Your appreciation means a lot to us, and we look forward to welcoming you back for an even longer and more memorable stay in the future. Best Regards, Gunawan Widodo General Manager

Good hotel but still things to improve.

Customer review rating 3.5/5

Heri H. Families - Confirmed reviews ALL

The room was clean and spacious and basic bathroom amenities were provided. We arrived at the hotel on the evening after long day trip in Yogyakarta to catch early morning flight as the hotel located nearby the airport (this is one of the advantage of Novotel Kulon Progo). One water jug finished in the room as we all were thirsty (We’re 4, 2 adult and 2 children). When I went out to the hallway where water dispenser located (to refill the water), it was empty. I called the receptionist and informed her that we need water. She said she will send staff to refill the water dispenser. I went again (for 3 times) to check, the water dispenser still empty. It happened for more than 1 hour until my kids went to bed and slept. Both me and my wife called, if it takes time to refill the water dispenser, we requested for 2 bottles of water to be sent to our room for our children. But still no one came. This was small thing but made us felt disappointed about the hotel. In the morning we were dropped to the airport by free shuttle service from the hotel. Thank you.

Dear Heri H. B., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. We’re truly sorry to hear about your experience regarding the water dispenser. We understand how important it is, especially after a long trip and when traveling with children. Please accept our sincere apologies for the delay and inconvenience caused, this is certainly not the level of service we strive to provide. Your feedback has been shared with our team for immediate improvement, especially in handling guest requests more promptly and ensuring our dispensers are consistently checked and refilled. On a positive note, we’re glad that you appreciated our spacious rooms and the convenience of our location near the airport, as well as the complimentary shuttle service. We hope to have another opportunity to welcome you back and provide you with a much better experience. Best Regards, Gunawan Widodo General Manager

Perfect and Affordable stay in Town

Customer review rating 5.0/5

Johan. W. Friends - Confirmed reviews ALL

5 nights joyfull with teams.

Dear Johan W.., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Urgency to manage their hospitality services during peak season

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

During "mudik" moment we decided to stay at novotel for the second time, the facility were amazing, clean room and pretty much spacious room. Yet, the hospitality services was bad. It was starting when we request to vombine 2 room order into 1 (we did a second order when we decided to extend our time and hoping to stay on novotel so we could stay in one room for all the stay) and when we tried to inform about it the receptionist was confused so i need to repeat it several times until they understand. During our stay, we call the housekeeping 3 times for a refill of body wash because the room we stay in the body wash on the bathroom was empty yet, there was no respons. The other one was i requested by calling housekeeping and directly inform to the receptionist to clean our room in the morning when we left the hotel and when comes back, there was no change in our room means that our room havent been cleaned even when we get back by night time. Luckily, there were cleaning boy in our floor and i asked him to clean our room rightaway. That was the first time a housekeeping cleaning our room when we stay on the room. We understand that the peak season of holiday could impact the hotel yet, the top priority and essence of hotel are hospitality & services. We hope novotel could maintain a great services even on peak season of holiday.

Dear Nadiah K., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience during your recent stay. While we’re happy to hear that you enjoyed our facilities, clean and spacious rooms, we deeply regret the service lapses you encountered—especially regarding the communication during your room extension, unresponsiveness from Housekeeping, and the delay in room cleaning. This is certainly not the standard we strive for, and we truly appreciate your patience in addressing it directly with our staff on site. You\'re absolutely right hospitality and service should remain consistent, even during peak holiday seasons like mudik. Your feedback is incredibly valuable and will be shared with our Front Office and Housekeeping teams for evaluation and improvement to ensure this does not happen again. We hope to have the opportunity to welcome you back and provide the seamless and attentive service you rightfully expect from us. Best Regards, Gunawan Widodo General Manager

Could've been a 10 if i get free breakfast coupon

Customer review rating 4.5/5

Jh Families - Confirmed reviews ALL

The place was big and comfy, but due to lack of breakfast coupon i didn't gave it a 10

Dear Rizki J., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. We\'re happy to hear you found the place big and comfy. Regarding the breakfast, kindly note that it depends on the room package selected at the time of booking some include breakfast, while others don’t. Additionally, we do not provide physical breakfast coupons as part of our go-green initiative to reduce paper waste. We truly appreciate your understanding and look forward to welcoming you back soon. Best Regards, Gunawan Widodo General Manager

Other web-users rate our hotel

  • 173 reviews 8.8/10 Location
  • 408 reviews 8.8/10 Room
  • 416 reviews 8.7/10 Service
  • 8 reviews 9.6/10 WiFi
  • 289 reviews 7.8/10 Food
  • 187 reviews 8.7/10 Cleanliness
  • 165 reviews 8.9/10 Vibe
  • 154 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.