Ibis Styles Paris Gennevilliers 3 stars

Customer review rating (ALL Rating) 3.9/5 348 reviews

Ibis Styles Paris Gennevilliers - Image 1
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6 Avenue Du General De Gaulle, 92230 HOTEL PARIS GENNEVILLIERS, France

Description

Hotel extras

  • Standard room

Our accommodation(s)

Hotel location

Ibis Styles Paris Gennevilliers

6 Avenue Du General De Gaulle
92230 HOTEL PARIS GENNEVILLIERS
France

GPS:48.933, 2.303949

Telephone
Fax +33 1 41 21 02 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

HOSPITALITY

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  348 reviews

TripAdvisor Rating  3.0/5  46 reviews

cancelled booking & no hot water in the shower

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

the last time i booked with Ibis Styles in Gennevilliers, my booking was cancelled on the day i was supposed to arrive. I was very unhappy about this and have chosen other hotels to stay in since then. I booked again last week and was given a room on the 7th floor which had no hot water in the shower. I did not find out this until the morning i was due to leave and had to have a cold shower as a result. I notified the front desk of this as i left. Not happy with my experience.

Dear SUSAN S., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Review

TripAdvisor rating 1.0/5

Leyla T TripAdvisor review

Worse hotel in the world. Ruled by African family. All staff from Africa, do nothing. Breakfast is nightmare. Only after complaint they decided to serve some food and provide forks. The floor at the breakfast aria wet and dirty. Nobody care about that. Not recommended at all.

It was okay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel was well located by the railway station, but was a bit rough around the edges. A few notes - we asked for another pillow on day 2 and this never materialised, no working lightbulb on bedside light and the housekeeper let themselves into the room while we were in without knocking. The breakfast was okay, and the staff were generally very friendly.

Questionable

Customer review rating 3.0/5

J.leona Business - Confirmed reviews ALL

Not sure my web reservation went through to hotel..? Ended up in a ground floor easy access room. Light missing off wall. Phone in room off hook. No coat hangers for clothing. Shower knob fell off and needed to be held on whilst operating..?! I am fully fit so no idea how a less abled person would have coped. Glad it was only for the one night. Appreciated the welcome drink as a silver member..!

Well Located

Customer review rating 3.5/5

Jpm Families - Confirmed reviews ALL

Very Nice and clean room, the only problem is the breakfast the team works to take care of the breakfast they turn off Machines and not reload the items, just to make the guests go way quickly, very sad this situation a saw they was doing that because was a big group having breakfast, but is not reason to do that because if the Hotel have place for all this guests that's mean they will have enough preparation for the guests they are specting.. will be nice if a responsible talk with the team about it

Dear JOAO PAULO JUNIOR M., We very much appreciate your comments regarding your stay at the ibis Styles Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 198 reviews 9/10 Location
  • 384 reviews 5.6/10 Room
  • 372 reviews 8/10 Service
  • 238 reviews 4.6/10 Breakfast
  • 186 reviews 4.8/10 Comfort
  • 177 reviews 5.9/10 Cleanliness
  • 96 reviews 2.3/10 Food
  • 73 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.