Mercure Paris Gennevilliers Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 571 reviews

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Mercure Paris Gennevilliers Hotel - Image 1
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Mercure Paris Gennevilliers Hotel - Image 4
3, Avenue Des Louvresses, Zac Des Louvresses, 92230 GENNEVILLIERS, France

Description

Hotel extras

  • Spacious rooms accommodating from 1 to 4 people, with double or twin beds.

  • A bed made in France that you won't want to leave

  • Private paid parking

  • 4 meeting rooms for up to 60 people

  • Brand new hotel opened in 2018

Our accommodation(s)

Hotel location

Mercure Paris Gennevilliers Hotel

3, Avenue Des Louvresses, Zac Des Louvresses
92230 GENNEVILLIERS
France

GPS:48.940376798143966, 2.305314020195519

Telephone
Fax +33 1 47 90 71 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  571 reviews

TripAdvisor Rating  3.5/5  110 reviews

Customer review rating 5.0/5

Ahmed K. Business - Confirmed reviews ALL

Ca fait plaisir de retrouver une climatisation qui fonctionne.

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Gennevilliers. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau. Cordialement C.MARAIS Directrice

Customer review rating 5.0/5

Helene V. P. Friends - Confirmed reviews ALL

Nous avons choisi cet hôtel par rapport à un concert au stade de France. Un bon emplacement et l hôtel est très agréable et bien décoré

Chère Cliente, Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis de lire que la localisation et la décoration de l’hôtel ont contribué à rendre votre séjour agréable, surtout en lien avec votre concert au Stade de France. Ce fut un réel plaisir de vous accueillir, et nous serions heureux de vous recevoir à nouveau lors de votre prochaine visite. N’hésitez pas à nous contacter pour toute demande ou réservation future. À très bientôt, C.MARAIS Directrice

Close to work destination

Customer review rating 4.5/5

Brad Business - Confirmed reviews ALL

Everyone was very nice and helpful

Dear Guest, Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had a pleasant stay with us and that our welcoming staff and the convenient location close to your work made your visit more enjoyable. Your satisfaction is Emportant to us, and we are delighted to know that we were able to meet your needs. We hope to have the pleasure of welcoming you back on your next visit. Best regards, C.MARAIS Manager

Customer review rating 4.0/5

Keith Business - Confirmed reviews ALL

I was disappointed not to receive a bottle of water in my room.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay overall. We sincerely apologize for the issues you experienced with the Wi-Fi speed and the lack of bottled water in your room. We understand how important these amenities are, and we regret that they did not meet your expectations. Please rest assured that we are addressing these concerns to improve our services moving forward. We are currently reviewing our Wi-Fi service to ensure better performance for our guests. We hope to welcome you back soon and provide you with an even better experience. Best regards, C.MARAIS Manager

Good stay. Well located for a short business trip visiting industry in proximity

Customer review rating 3.5/5

Massimo Business - Confirmed reviews ALL

The hotel gives a good feeling. The rooms are nicely decorated and comfortable. The shower is appropriate and easy to manage. The breakfast was satisfactory. Staff are smiling and courteous. The overall look of the inside of the hotel is nice and cosy. I used the gym. The area is small but nice and clean, However the area is not at all air conditioned and I had to block the door open otherwise it would have been suffucating. I would suggest to equip it a bit more with weights. The current ones are nice but insufficient.

Dear Guest, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed your stay and found the hotel to be comfortable, with nicely decorated rooms, a satisfactory breakfast, and friendly, courteous staff. It’s wonderful to know that the overall atmosphere of the hotel made you feel at ease. We also appreciate your comments regarding the gym. We apologize for the lack of air conditioning in that area and will look into improving ventilation to ensure a more comfortable experience for our guests. Additionally, we will take your suggestion regarding the weights into consideration as we continue to enhance our fitness facilities. Your feedback is invaluable in helping us improve, and we hope to welcome you back soon for an even better experience. Best regards, C.MARAIS Manager

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Other web-users rate our hotel

  • 113 reviews 6.4/10 Location
  • 357 reviews 5.7/10 Room
  • 314 reviews 6.8/10 Service
  • 167 reviews 5.4/10 Comfort
  • 135 reviews 6.3/10 Cleanliness
  • 126 reviews 3.2/10 Food
  • 99 reviews 5.3/10 Breakfast
  • 48 reviews 4.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.