Mercure Paris Gennevilliers Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 588 reviews

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Mercure Paris Gennevilliers Hotel - Image 1
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Mercure Paris Gennevilliers Hotel - Image 4
3, Avenue Des Louvresses, Zac Des Louvresses, 92230 GENNEVILLIERS, France

Description

Hotel extras

  • Spacious rooms accommodating from 1 to 4 people, with double or twin beds.

  • A bed made in France that you won't want to leave

  • Private paid parking

  • 4 meeting rooms for up to 60 people

  • Brand new hotel opened in 2018

Our accommodation(s)

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Hotel location

Mercure Paris Gennevilliers Hotel

3, Avenue Des Louvresses, Zac Des Louvresses
92230 GENNEVILLIERS
France

GPS:48.940376798143966, 2.305314020195519

Telephone
Fax +33 1 47 90 71 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  588 reviews

TripAdvisor Rating  3.5/5  110 reviews

Close to work destination

Customer review rating 4.5/5

Brad Business - Confirmed reviews ALL

Dear Guest, Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had a pleasant stay with us and that our welcoming staff and the convenient location close to your work made your visit more enjoyable. Your satisfaction is Emportant to us, and we are delighted to know that we were able to meet your needs. We hope to have the pleasure of welcoming you back on your next visit. Best regards, C.MARAIS Manager

Customer review rating 4.0/5

Keith Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay overall. We sincerely apologize for the issues you experienced with the Wi-Fi speed and the lack of bottled water in your room. We understand how important these amenities are, and we regret that they did not meet your expectations. Please rest assured that we are addressing these concerns to improve our services moving forward. We are currently reviewing our Wi-Fi service to ensure better performance for our guests. We hope to welcome you back soon and provide you with an even better experience. Best regards, C.MARAIS Manager

Good stay. Well located for a short business trip visiting industry in proximity

Customer review rating 3.5/5

Massimo Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed your stay and found the hotel to be comfortable, with nicely decorated rooms, a satisfactory breakfast, and friendly, courteous staff. It’s wonderful to know that the overall atmosphere of the hotel made you feel at ease. We also appreciate your comments regarding the gym. We apologize for the lack of air conditioning in that area and will look into improving ventilation to ensure a more comfortable experience for our guests. Additionally, we will take your suggestion regarding the weights into consideration as we continue to enhance our fitness facilities. Your feedback is invaluable in helping us improve, and we hope to welcome you back soon for an even better experience. Best regards, C.MARAIS Manager

good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the wait you experienced upon your arrival. We understand how important it is to start your stay with a smooth and efficient check-in process, and we regret any inconvenience this delay may have caused. And also for the electrical brake during breakfast. We truly appreciate your feedback, and we hope to welcome you back soon for an even better experience. If you have any further concerns or requests, please don’t hesitate to reach out to us. Sincerely, C.MARAIS Manager

Room was too hot and could not set temperature

Customer review rating 1.0/5

H. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced due to the heat in your room. We understand how important a comfortable environment is, and we regret that we did not meet your expectations in this regard. Please know that we will review the temperature control settings in your room to ensure that future guests have a more pleasant stay. If you visit us again, don’t hesitate to let us know if you need any assistance with adjusting the temperature or anything else to enhance your comfort. We truly appreciate your understanding and look forward to welcoming you back soon. Sincerely, C.MARAIS Manager

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Other web-users rate our hotel

  • 110 reviews 6.3/10 Location
  • 358 reviews 5.4/10 Room
  • 320 reviews 7/10 Service
  • 169 reviews 5.1/10 Comfort
  • 139 reviews 6.4/10 Cleanliness
  • 127 reviews 3.3/10 Food
  • 100 reviews 5.2/10 Breakfast
  • 52 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.