Mercure Paris Gennevilliers Hotel

Mercure Paris Gennevilliers Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 477 reviews

See on a map

Hotel extras

  • Spacious rooms accommodating from 1 to 4 people, with double or twin beds.

  • A bed made in France that you won't want to leave

  • Private paid parking

  • 4 meeting rooms for up to 60 people

  • Brand new hotel opened in 2018

Hotel location

Mercure Paris Gennevilliers Hotel

3, Avenue Des Louvresses, Zac Des Louvresses
92230 GENNEVILLIERS
France

  • ZAC DES LOUVRESSES:  238 LOUVRESSES

  • METRO:  13 ASNIERES GENNEVILLIERS

  • By plane

    CHARLES DE GAULLE At 24km / 14 miles

  • By car

    A86 GENNEVILLIERS At 0km / 0 miles

  • By train

    SAINT LAZARE At 12km / 7 miles

GPS:48.940376798143966, 2.305314020195519

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE CHARBON

Currently unavailable

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

Our accommodation(s)

The hotel Mercure Paris Gennevilliers has it all: free dedicated fiber-optic WIFI, safe, minibar, tea, coffee, biscuits, welcome products and a smile on arrival. Whether your stay is for business or pleasure, our beautiful new medium or large double or twin rooms for 1 or 4 people will appeal to all tastes. We can't offer an ocean view but the atmosphere in the bar is amazing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  477 reviews

TripAdvisor Rating  3.5/5  92 reviews

Bad Service

Customer review rating 1.5/5

Kerbage Business - Confirmed reviews ALL

Room acceptable and clean, but people at reception not really helpful (one particular young guy long curly hair), no laundry service, asked for some help because my phone charger was not working and this same young guy did 0 effort to help ou guide me (his answer was : go to city center you’ll find something)

Dear KERBAGE RAMI , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Reception

Comfortable

Customer review rating 4.0/5

C. Business - Confirmed reviews ALL

Comfortable rooms, beds and pillows. Not a great location, but ok if you are willing to get taxis everywhere. Food in restaurant one evening was nice, but service was a little slow.

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team reception

Not close to Paris tourist locations

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I booked this hotel on the description it was easy to the main Paris attractions. It was an average an hour to an hour and a half to Eiffel and the Louvre

Dear JENNIFER N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are in a company area and not well connected with public transport , especially on weekends. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team reception

Far from Paris main attractions

Customer review rating 3.0/5

Lohitha Families - Confirmed reviews ALL

Experience overall is okay. They charged me completely during the check-in and also the front desk mentioned my deposit will be 1000 euros which took me by greater surprise as it's no where mentioned about it but at the end they charged me 50 euros, and the room wasn't ready though we reached late to the hotel. Biggest drawback is they don't offer shuttle service even within Genevilliers. It's very difficult, and expensive to stay here if you are planning on seeing famous land marks of Paris.

Dear LOHITHA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The caution is 50 euros par night and per person and we are in a company area and far Paris main attractions, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team reception

Good stat

Customer review rating 5.0/5

Renis K. Business - Confirmed reviews ALL

Very clean and very friendly

Dear RENIS K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Reception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 42 reviews 6.3/10 Location
  • 156 reviews 7.1/10 Room
  • 178 reviews 7.8/10 Service
  • 74 reviews 7.8/10 Cleanliness
  • 68 reviews 4.1/10 Food
  • 65 reviews 6.4/10 Breakfast
  • 29 reviews 9.6/10 Vibe
  • 24 reviews 3.3/10 Value

Powered by Trustyou

All our hotels in GENNEVILLIERS