greet Hotel Beaune 3 stars

Very friendly staff. Compliments to the reception lady who remembered my dog's name by an email correspondence. Very personal. Clean rooms. Welcoming restaurant. Nice green area around the hotel. Recommended

The English lady at the reception was very helpful and has welcome us a lot. Much appreciated! Wifi connection was good, the room was clean with a comfy bed. One small thing a little regrettable is that we could not get a welcome drink which should be normally offered to the silver members.

I was particularly impressed by the breakfast buffet, especially the loose leaf tea option. The rooms are well kept, and the price is reasonable. I would stay again at this hotel!

A last minute booking, we were well received throughout our overnight stay. Excellent staff , good room and great meal.

Lovely welcome to the hotel. Loved the family room, the breakfast and the outside pool and games.

Very nice concept! The personalize service feel more like a higher end concierge service. Highly recommend for future guest... and dear ACCOR group a concept to multiply!

Good location with free parking, very welcoming and helpful staff. We were surprised there were no lifts, but could manage the 3 flights of stairs with our luggage. Family rooms are well renovated with cheerful design and both double bed and sofa bed were comfy. A few extra amenities would have made the room perfect, such as an electric kettle or a little bit more table/sitting space.

Great hotel staff and very nice breakfast with fresh local products. Trendy look makes it nice to stay in.

Room for 5 very good. Limited choice of food only 2 options for each course for evening meal and when we ordered only one still available, not good fora family of five. Breakfast selection also very limited. Like the style fittings of hotel, just need to sort out food

Clean family room for five Friendly personnel Free and available parking

I would describe our stay as mixed. A good clean hotel with good rooms and facilities. But the service was very random. Polite staff but very confusing, not in terms of language just what they were offering as they seemed unsure. For example we booked a table to eat at the restaurant in the evening. When we ordered we were told that were no potato's even though all of the dishes were served with potato's. Very hard to understand why we weren't told at the start and especially bad as we have young children. Why someone couldn't find a food stocked in every supermarket confuses me. What made it all the more confusing was when another table ordering after us then had their food served with potato's! Very annoying. We were also incorrectly charged for the food we had ordered when I went to check out. This took a long to sort out as I had to go through every item to make sure I had been correctly charged. It was sorted out without fuss and helpfully but it is quite a bad feeling to have to check that I have not been over charged and then fell I have over paid for many things potentially.

Casual, friendly, personal, clean, quiet, price worth.