Novotel Beaune 4 stars

Customer review rating (ALL Rating) 4.6/5 2,806 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • Le Wine Please restaurant, room service available

  • Seasonal pool, fitness center, outdoor equipment and terrace

  • Arcade machine, table football, indoor and outdoor area for children

  • 2 minutes from the A6 (exit Beaune 24.1)

Our accommodation(s)

Book this hotel
Room 1

Combine work and relaxation in complete serenity. Our Classic Room combines modern décor, ergonomics and high-tech facilities: minibar, safe, TV, tea and coffee making facilities and free WIFI. For up to 4 people.

Max. number of persons
4
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

Unique features designed especially for you. The Executive Room, measuring 280 sq. ft. (26m²), offers VIP treatment: A/C, free WIFI and minibar, Nespresso machine, slippers & bathrobe, safe

Max. number of persons
3
Area
From 26 / 279 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Combine work and relaxation in total peace. The classic room with 2 single beds blends modern decor, ergonomics & up-to-date equipment: minibar, safe, TV, tray with tea/coffee & free WiFi. Up to 3 adults.

Max. number of persons
3
Area
From 24 / 258 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Work and relax. The classic room combines ergonomics, comfort and technical equipment: Flat screen TV, safe, still water, coffee and tea facilities. Up to 2 people. Suitable for reduced mobility.

Max. number of persons
2
Area
From 24 / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our welcoming Junior Suite measuring 484 sq. ft. (45m²) has a bedroom with lounge corner. It offers services that are second to none: A/C, flat screen TV, free WIFI and minibar, Nespresso coffee, wellness kit, bathrobe and slippers

Max. number of persons
4
Area
From 45 / 484 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Beaune

25 avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.008087, 4.849314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 127 rooms
  • 4 rooms for people with reduced mobility
  • 123 family rooms
  • 18 connecting rooms
  • 127 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

FITNESS

  • On site

Sports and leisure

Table tennis

  • On site

Gym

  • On site

Bodybuilding equipment/Gym

  • On site

Jogging track

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Bowling

  • Nearby

Quad bikes

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

WINE PLEASE

Come and sample the culinary delights of our chef at Wine Please. Simple and tasty cuisine, both healthy and balanced. During the warm season, enjoy a quiet meal on the terrace near our swimming pool.

Cooking style
French
Chef name
Cyrille Pernin
Capacity
150
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Come and sample the culinary delights of our chef at Wine Please. Simple and tasty cuisine, both healthy and balanced. During the warm season, enjoy a quiet meal on the terrace near our swimming pool.

Book

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Four choices to suit your needs: the Early Bird light option, served at reception 4am-6am; the City Breakfast at the bar, with hot drinks, unlimited croissants, fruit and orange juice; a buffet in the restaurant; continental breakfast in your room

The swimming pool at the Novotel Beaune is a refreshing oasis in the heart of the hotel. Surrounded by a landscaped garden, it an ideal spot for relaxation.

Fitness In Balance by Novotel: free access 24 hours a day with all the necessary equipment to keep in shape.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,806 reviews

Customer review rating 4.5/5

Alex W. Families - Confirmed reviews ALL

Dear Alex W., Thank you for your kind words regarding your recent stay. We are delighted to hear that your child enjoyed our facilities and that you found the dining experience to your satisfaction. We look forward to welcoming you back for another enjoyable visit. Régis CHEZE Director

Customer review rating 2.5/5

Kets A. /. B. Families - Confirmed reviews ALL

Dear Kets A., Thank you for sharing your feedback regarding your recent visit to Novotel Beaune. I sincerely apologize for the inconvenience you experienced with the dog-related issues. We strive to maintain a welcoming environment for all guests, including those with pets, and your comments will be taken into consideration for our ongoing improvements. I am also sorry to hear about the delays and the temperature of your meal during your dining experience. We aim for high standards in our food service and will reflect on your remarks to enhance our operational efficiency. Your experience is important to us, and we appreciate your insights. Thank you for your understanding. Régis CHEZE Director

Customer review rating 4.5/5

Soete J. /. B. Families - Confirmed reviews ALL

Cher Monsieur Soete, Nous vous remercions pour votre retour positif. Nous sommes ravis que vous ayez apprécié notre emplacement et l'agrément de votre séjour. Votre satisfaction est notre priorité. Cordialement, Régis CHEZE Directeur

Customer review rating 4.5/5

Stephen G. Couples - Confirmed reviews ALL

Dear Mr. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you consistently enjoy your visits and appreciate your loyalty to our hotel. It is always our pleasure to provide you with a comfortable experience. Régis CHEZE Director

Customer review rating 3.5/5

Spratt L. /. B. Families - Confirmed reviews ALL

Chère L. Spratt, Je vous remercie pour vos commentaires concernant votre séjour dans notre hôtel. Nous sommes heureux d'apprendre que vous avez trouvé nos lits confortables et que notre emplacement vous a été pratique. Je prends note de votre observation sur le rapport qualité-prix du dîner et je comprends votre point de vue. En ce qui concerne les commodités en chambre, nous avons bien enregistré votre suggestion concernant le lait et la crème pour le thé et le café. Nous nous efforçons de rendre chaque séjour agréable et constructif. Vos retours sont précieux et nous aideront à améliorer nos services. Cordialement, Régis CHEZE Directeur

Dear Alex W., Thank you for your kind words regarding your recent stay. We are delighted to hear that your child enjoyed our facilities and that you found the dining experience to your satisfaction. We look forward to welcoming you back for another enjoyable visit. Régis CHEZE Director

Customer review rating 2.5/5

Kets A. /. B. Families - Confirmed reviews ALL

When we arrived we saw that a lot of dogs were also guest in this hotel. One dog peed quite an against a chair. No reaction from anyone in the neighborhood . I attended discreet the personal. But for me it was bad start of stay in the hotel. In the evening we ordered a dinner. The food was not bad but cold and we had a waiting time of 1,5 hour before my dish arrived. The restaurant was chaotic organized. These situations don't make it likely that we book again this hotel.

Dear Kets A., Thank you for sharing your feedback regarding your recent visit to Novotel Beaune. I sincerely apologize for the inconvenience you experienced with the dog-related issues. We strive to maintain a welcoming environment for all guests, including those with pets, and your comments will be taken into consideration for our ongoing improvements. I am also sorry to hear about the delays and the temperature of your meal during your dining experience. We aim for high standards in our food service and will reflect on your remarks to enhance our operational efficiency. Your experience is important to us, and we appreciate your insights. Thank you for your understanding. Régis CHEZE Director

Customer review rating 4.5/5

Soete J. /. B. Families - Confirmed reviews ALL

Agreable

Cher Monsieur Soete, Nous vous remercions pour votre retour positif. Nous sommes ravis que vous ayez apprécié notre emplacement et l'agrément de votre séjour. Votre satisfaction est notre priorité. Cordialement, Régis CHEZE Directeur

Customer review rating 4.5/5

Stephen G. Couples - Confirmed reviews ALL

We stay at this hotel twice a year and every time we cannot complain

Dear Mr. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you consistently enjoy your visits and appreciate your loyalty to our hotel. It is always our pleasure to provide you with a comfortable experience. Régis CHEZE Director

Customer review rating 3.5/5

Spratt L. /. B. Families - Confirmed reviews ALL

A great pit stop on our journey south, very conveniently located just off the motorway. Comfy beds, secure parking on site and friendly, welcoming staff at check-in. Breakfast was very good and we also had a good dinner, although we found it a little pricey. There’s a swimming pool too, although we didn’t have time to use it. We would have appreciated some milk or creamer with the tea and coffee in the room, but overall a convenient and comfortable place for an overnight stop.

Chère L. Spratt, Je vous remercie pour vos commentaires concernant votre séjour dans notre hôtel. Nous sommes heureux d'apprendre que vous avez trouvé nos lits confortables et que notre emplacement vous a été pratique. Je prends note de votre observation sur le rapport qualité-prix du dîner et je comprends votre point de vue. En ce qui concerne les commodités en chambre, nous avons bien enregistré votre suggestion concernant le lait et la crème pour le thé et le café. Nous nous efforçons de rendre chaque séjour agréable et constructif. Vos retours sont précieux et nous aideront à améliorer nos services. Cordialement, Régis CHEZE Directeur

Customer review rating 3.5/5

Woolcott D. /. B. Couples - Confirmed reviews ALL

Comfy bed and pillows. Unfortunately no remote control for the tv. Staff friendly and helpful .

Dear D. Woolcott, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our beds comfortable and our staff friendly. I apologize for the inconvenience caused by the missing remote control for the television. We appreciate your comments and will consider them for future improvements. Régis CHEZE Director

Customer review rating 2.5/5

Romain D. Families - Confirmed reviews ALL

Nice stay on the way to South of France. Comfortable room. However there’s not real snacks options at the bar if you don’t want to have dinner at the restaurant. Shame as with babies restaurant was not an option we wanted to go for.

Cher Monsieur Dujon-Préaux, Je vous remercie pour votre retour sur votre séjour. Je suis ravi que vous ayez trouvé votre chambre confortable. Je prends en compte votre remarque concernant les options de collations au bar et je comprends l'importance de ces services, notamment pour les familles. Cordialement, Régis CHEZE Directeur

Customer review rating 4.0/5

Bidgood A. /. E. Families - Confirmed reviews ALL

We stayed one night while travelling through France. Our stay was just what we needed.

Dear A. Bidgood, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and suitable for your journey. We hope to welcome you back on your next trip through France. Régis CHEZE Director

Customer review rating 5.0/5

Harb D. /. B. Families - Confirmed reviews ALL

We stayed for two nights in this hotel. Location is easy to get to, most importantly they have parking. Breakfast was really good, we also had dinner twice there, they offer quite a nice menu. Staff are friendly and accommodating.

Dear D., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our family-friendly environment, convenient location, and the quality of our dining options. Your kind words about our staff are greatly appreciated. We look forward to welcoming you back in the future. Régis CHEZE Director

Customer review rating 4.0/5

Christina W. Families - Confirmed reviews ALL

Great pool. Lovely breakfast. We had a junior suite and it was great with 2 kids.

Dear Christina, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the pool, delightful breakfast, and found the junior suite perfect for your family. We look forward to welcoming you back for another great stay! Best regards, ARMAN Alexandru Head of Reception

Customer review rating 4.5/5

Sarah O. Families - Confirmed reviews ALL

As a stopover this hotel is practical and also fun

Hi Sarah, Thanks for your lovely feedback! We're thrilled to hear you enjoyed our location and facilities during your stopover. It’s great to know you found your stay both practical and fun! Best wishes, Alexandru ARMAN Front Office Manager

Customer review rating 4.5/5

Mark M. Families - Confirmed reviews ALL

Clean tidy friendly hotel

Dear Mark, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean and friendly. We hope to welcome you back soon for another great experience! Best regards, ARMAN Alexandru Reception Manager

Customer review rating 4.0/5

Trygve D. R. Couples - Confirmed reviews ALL

Perfect hotel for a night in Beaune. Beds are really comfortable and the AC with this hit weather is a huge plus. And a huge variety of choices for the breakfast.

Dear Guest, Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed our location, comfortable beds, and the breakfast variety. It's wonderful that our air conditioning helped you stay cool during the heat. We can’t wait to welcome you back soon! ARMAN Alexandru Reception Manager

Customer review rating 4.5/5

Ksenia C. Families - Confirmed reviews ALL

Location is strategic - just on a highway if you travel from/to the south of France from/to anywhere. Clean, spacious room, very soft bed, small territory to walk a bit with the baby, outdoor pool. I would suggest to include into the restaurant menu some proper simple baby food - simple chicken/vegetables soup, steamed fish fillet or chicken, boiled eggs. Standard potato frites and deeply fried chicken is not healthy for children and for small ones even it is dangerous and they do not even eat that.

Dear Ksenia, Thank you so much for your kind words about our location, room comfort, and facilities! We're glad to hear you enjoyed your stay with us and found the outdoor space suitable for your baby. We appreciate your feedback regarding the restaurant menu. Providing healthy options for children is important, and we will definitely take your suggestions into consideration for future updates. Your input helps us enhance our offerings and better serve all our guests. Looking forward to welcoming you back soon! ARMAN Alexandru Head of Reception

Customer review rating 5.0/5

Katrina A. Families - Confirmed reviews ALL

Close to motorway and town for the perfect overnight stop. Great facilities, good breakfast friendly staff and comfortable rooms

Dear Katrina, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and found our location, facilities, and staff to your liking. We look forward to welcoming you back for another perfect stopover! ARMAN Alexandru Head of Reception

Customer review rating 4.0/5

Dawn S. Solo - Confirmed reviews ALL

I liked the spacious Executive Room and clean modern bathroom with walk-in shower. Service in the bar and restaurant was good. The hotel was busy but the staff coped well.

Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed the Executive Room and found our staff attentive despite the busy atmosphere. We look forward to welcoming you back for another lovely stay! Best regards, ARMAN Alexandru Reception Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Accueil+++

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The airco could not be set to a comfortable temperature

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The restaurant has left myself and my family with food poisoning and ruined the start of our holiday. The food came out so quickly I can only assume it was pre cooked and reheated meaning it's been sat gathering bacteria. I am likely to submit a report to the local authority around this incident. When I told the staff about this they didn't seem interested, instead looked angry at me for telling them that a small amount of vomit got on your sheets, we did our best to wash it but seems like I've also been charged a cleaning fee of £51 with no warning or explanation.

Customer review rating 4.5/5

Nicole A. Families - Confirmed reviews ALL

Friendly staff - big clean rooms - pool - nice dinner

Dear Guest, Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed your stay and appreciated our friendly staff, spacious rooms, and amenities. We hope to welcome you back soon for another great experience! ARMAN Alexandru Head of Reception

Other web-users rate our hotel

  • 729 reviews 9.4/10 Location
  • 1,137 reviews 7.6/10 Room
  • 1,114 reviews 8.6/10 Service
  • 14 reviews 7.8/10 WiFi
  • 596 reviews 8.7/10 Breakfast
  • 394 reviews 7.3/10 Cleanliness
  • 234 reviews 3.8/10 Value
  • 10 reviews 3.8/10 Sustainability

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