Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,529 reviews

Mercure Beaune Centre hotel - Image 1
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Description

Hotel extras

  • Our establishment is certified GREEN KEY

  • 5-minute walk from downtown, famous Hospices de Beaune, new Cité des Vins

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Free and secure car park - Electric vehicle charging stations

  • ALL SAFE label coming soon.

Our accommodation(s)

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M7 RESTAURANT

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,529 reviews

Customer review rating 5.0/5

June B. Families - Confirmed reviews ALL

Excellent

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Médéric FAUCHILLE General Manager

Customer review rating 5.0/5

Kevin P. Couples - Confirmed reviews ALL

Another great stay at one of our favourite Mercure hotels and locations. Great staff and always very friendly and helpful

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive such positive feedback. We are delighted to know that you enjoyed another great stay with us, and that our location as well as the friendliness and helpfulness of our team met your expectations. I will gladly share your kind comments with our staff, as this will certainly motivate them to continue delivering high-quality service. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back very soon! Warm regards, Médéric FAUCHILLE General Manager

Customer review rating 2.5/5

Vincent H. Couples - Confirmed reviews ALL

nice place…handy for town centre…excellent team of people running the place day to day. room…average at best…virtually no furniture…a couple of decent chairs…a wardrobe…drawers… none..just spaces to put stuff… no glasses or water…paper cups only….COVID IS OVER…! no excuse for this sort of cheap behaviour…certainly not at mercure prices… i would be reluctant to stay in another mercure hotel unless i was stuck… not a great image… good staff let down by poor senior management…

Dear Mr H., Thank you for taking the time to share your feedback following your stay at Mercure Beaune Centre. We are pleased to hear that you appreciated our hotel’s location and the dedication of our team. In line with Mercure Beaune Centre’s commitment to sustainability, bottled water has been removed from our rooms to reduce single-use plastic. Glasses are available in the rooms, and reusable water bottles are available upon request at reception. We are sorry if this information was not clearly communicated during your stay, and we understand how this may have impacted your experience. Your comments regarding room comfort and amenities have been shared with our management team as part of our continuous improvement efforts. We hope to have the opportunity to welcome you again and provide you with a stay more in line with your expectations and with Mercure standards. Kind regards, Médéric FAUCHILLE General Manager

Customer review rating 5.0/5

Jean C. M. Couples - Confirmed reviews ALL

Excellente

Madame, Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Beaune Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Médéric FAUCHILLE General Manager

Customer review rating 5.0/5

David G. Couples - Confirmed reviews ALL

A brief but pleasant stay. My only complaint might be lack of fast electric chargers other than Tesla

Dear DAVID G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Médéric FAUCHILLE General Manager

Other web-users rate our hotel

  • 736 reviews 9.6/10 Location
  • 999 reviews 7.3/10 Room
  • 1,145 reviews 9.4/10 Service
  • 12 reviews 5/10 WiFi
  • 468 reviews 8.6/10 Breakfast
  • 259 reviews 7.5/10 Cleanliness
  • 136 reviews 9.6/10 Bar
  • 115 reviews 8.8/10 Pool

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