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Mercure Beaune Centre hotel 4 stars

Customer review rating 4.5/5 7,158 reviews

ALLSAFE approved hotel

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Mercure Beaune Centre hotel
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+ 19 Services

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electric charging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Leisure and activities
  • Outdoor heated pool
  • Golf
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 beaune
france

Tel: +33380222200

Fax: (+33)3/80229174

Check-in from 14h00

Check out up to 12h00

  • By plane

    LYON SAINT-EXUPERY At 180km / 112.5 miles

  • By plane

    PARIS ORLY At 300km / 186.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 380km / 237.5 miles

  • By helicopter

    BEAUNE CHALLANGES At 4km / 2.5 miles

  • By car

    BEAUNE 24.1 At 0.8km / 0.5 miles

  • By train

    BEAUNE At 1km / 0.62 miles

  • By train

    DIJON TGV At 35km / 21.88 miles

GPS :47.017036, 4.83775

Our accommodation(s)

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

Our restaurants and bars

M7 RESTAURANT

Type of cuisine: Regional

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

LE BAR

We invite you to take a moment to relax in the M7 bar or on our terraces and try a glass of Bourgogne wine or even a beer, created and brewed in Beaune.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,158 reviews

TripAdvisor Rating 4.0/5

1,336 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel on perfect location

TripAdvisor rating 5.0/5

frederikwelvaert 08/09/2021 TripAdvisor review

We like this hotel a lot. Very good location on 5 minutes walking distance from the city center. since this year the restaurant has been changed and improved a lot! Friendly staff and very good barkeeper.

Good location and goog Breakfast

TripAdvisor rating 4.0/5

BKL-BKL 07/09/2021 TripAdvisor review

Very good location, nice people at the front desk, Breakfast in the sun was perfect (good quality of bread, croissants, pain au chocolat...) plenty of choice. The bed was too hard for us. Not enough parking places for not Tesla Cars.

Beaune Central One Night Stay

TripAdvisor rating 3.0/5

stevebanks2021 06/09/2021 TripAdvisor review

Nice hotel convenient location free parking good restaurant for both breakfast and evening meal. The room was small but headlined as above basic "Select" The room did not have enough space for our suitcase to open other than by placement on the bed. As we were only there for one night then we were living out of our case with nowhere to place it. Obvious policy is to empty the case and repack in the morning or only travel with a back pack. So glad we did not take the lower spec room...Room was cean but a littel tired, main table top with coffee machine was starting to seperate from the chipboard base at the corners. Coffee machine needed to be wiped clean around the dispencing spout. Shower and bathroom good.

Some good some bad

Customer review rating 3.5/5

Mcnazz Couples - 04/09/2021 Confirmed reviews ALL

We have stayed at the Mercure Beaune on several occasions. The place is ideally located close to the old town and is generally clean and well presented. As a club Accor Gold Member I had checked in on line and registered a payment card for any expenses. My wife checked in and did not have a good experience. The room card did not work when we got to the room - not a big issue but tiresome when you've driven fo 10 hours and want a hassle free process. When we asked for a dinner reservation the gentleman on the front desk informed us there was nothing available for 2 hours - until 930pm and suggested we eat in the bar. The bar keeper was superb - he dismissed that as nonsense and immediately went to the restaurant to book us a table which we were able to sit down immediately. We enjoyed a very good "4 services" menu du jour. The bed was extremely firm. Great if you like that but we prefer not to sleep on a board!! Some good ( the bar keeper and restaurant staff) some bad (front of house manager and the bed!)

Great

Customer review rating 4.0/5

Andy B. Couples - 02/09/2021 Confirmed reviews ALL

Stop over on way south

my stay

TripAdvisor rating 4.0/5

joaquim v 31/08/2021 TripAdvisor review

arrived end of the dya and well received by a young lady very efficient. In the restaurant the service was good and food was good quality. When leaving bill fast issued and no problens at all. the wifi worked perfectly and no problems with my pet

Close to the city centre

Customer review rating 3.5/5

Hendrik Couples - 29/08/2021 Confirmed reviews ALL

A standard Mercure hotel with rather smalle rooms, but everything worked fine. The hotel has a good parking lot and is at walking distance from the centre of town. At the breakfast room, corona rules were definitely a thing of the past, even the staff didn't follow the direction of the arrows on the floor. But epidemiologically quite ok I presume with only vaccinated people being allowed at the hotel.

Dear HENDRIK D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have taken note of your suggestions because concerning traffic practices we ensure that all our customers are vaccinated upon their arrival so that they can benefit from our spaces. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Comfortable and friendly

Customer review rating 4.5/5

Paul D. Couples - 29/08/2021 Confirmed reviews ALL

Stayed 1 night. Room comfortable, slept well. Ate in M7, good food and value, only isuue is it is too bright.

Dear PAUL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good location

Customer review rating 4.5/5

Anonymous Couples - 25/08/2021 Confirmed reviews ALL

Good COVID measures’ clean and tidy facilities, friendly and helpful staff

Dear CATRIONA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Well located for overnight stop

Customer review rating 4.0/5

Anonymous Families - 25/08/2021 Confirmed reviews ALL

Hotel was within easy assess of the motorway, but too far to walk into the town. Overall it was well presented, clean and the staff were courteous.

Dear WENDY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 22/08/2021 Confirmed reviews ALL

Nice swimming pool nice restaurant

old, tired, below any 4 star standard, bad customer service

Customer review rating 2.0/5

Patryk Friends - 17/08/2021 Confirmed reviews ALL

Very old, tired and badly run property. The did remodel the corridors and the lobby but the rooms are below any 4 star standard in 2021. They could have qualified as such 30 years ago but that time has passed. The staff gives zero recognition to Gold/Platinum/Diamond Accor loyalty status. They do not care about customer service one way or another. Indifference and oblivion describe them at best. If you have to stay here get a Junior Suite, at least it is spacious. Standard and Privilege rooms are like an old fashioned Ibis. Parking is fine and location is good but nothing else.

Dear PATRYK G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You have received an email directly from our house, I hope we will have the opportunity to meet you again to prove our professionalism to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Good stay

Customer review rating 3.5/5

Christele K. Couples - 16/08/2021 Confirmed reviews ALL

Overall stay was good. Hotel not in city centre but 5 mins walk away. Alhough some issues: - aircon did not work when we arrived. Had to wait for 45/60 mins for the aircon to be back on - lack of staff overall in the hotel so service was extremely slow - we were told that we could not eat or have a room service as the kitchen was overwhelmed!!! Was shocked considering it is a 4 stars hotel and we stayed 3 nights and they did not even propose to us any back up plan or solution -

Dear CHRISTELE k., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. and we would to say Thank for your feed back about Elysa and the reception 's service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Near the centre Tesla chargers. Fantastic staff

Customer review rating 5.0/5

Bridget C. Families - 11/08/2021 Confirmed reviews ALL

I arrived desperate to get a PCR test - mine having been cancelled that morning - to go to UK as my daughter is due to have a baby in four days and I look after her first. Your receptionist juggled her work with searching for and calling different pharmacies and labs for a very long time before finding one. I could not be more grateful.

Dear BRIDGET C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Easy access and good accommodation

Customer review rating 4.0/5

Martin S. Couples - 10/08/2021 Confirmed reviews ALL

The hotel is easy to find from the autoroute and has adequate parking. The accommodation is modern and everything as expected. We used the restaurant which we thought was good with an extensive wine list.

Dear MARTIN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good

TripAdvisor rating 4.0/5

VictorW647 08/08/2021 TripAdvisor review

I visit this hotel several times a year. It is easy to walk into the centre, has charging for Tesla and other EV's and is comfortable. My room this time was lacking power outlets for my computer. For some reason there was one the other side of the TV from the desk and just the one next to the bed. Result, I had to move the table next to the bed to do some work. less than optimum. In other rooms at the hotel I haven't had this issue.

Dear customers, Thank you for this comment expressing your knowledge as well as your suggestions for improvement, we hope you will have other opportunities to come back to Beaune very soon Best regards Mederic FAUCHILLE General Manager

Nice hotel, clean and close to city centre

Customer review rating 4.5/5

Hans D. Families - 02/08/2021 Confirmed reviews ALL

Nice hotel, we got a renewed room. Hotel is close to the city centre and has big parking. Only disadvantage - small breakfast room and overly crowded (and staff overwhelmed by the visitors).

Dear HANS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have take a good note about your feed back for the breakfast's room and we would like to said thank you for it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Badly presented - awful decoration - small bedrooms

TripAdvisor rating 2.0/5

jtalbotti Couples - 12/11/2020 TripAdvisor review

Not a hotel I would wish to stay at again. Expensive compared to the Holiday inn chain of hotels. It requires substantial improvement to the decor. As a designer I was simply appalled that the management of Mercury could allow and approve it.

Dear Sir, As a professional we are always happy to discuss important points with all our guests and the atmosphere of our house may not suit you of course. Nevertheless, we are very happy and fortunate to have been collaborating for almost 6 years now with renowned architects and designers in our beautiful metropolis. Their choices have always pleased all our guests and this is also why we are inaugurating a new wave of work in order to continue to develop our services, usually considered to be of quality. We are also very sorry that the elegance of our spaces was not to your liking. We wish you good luck in your profession in such a complex period and in which all the goodwill is important to support our businesses deeply affected by this virus. We wish you a good day. Mederic FAUCHILLE General manager

UNEXPECTED PLEASURE

TripAdvisor rating 5.0/5

YRP49 Couples - 12/10/2020 TripAdvisor review

The attention to the decoration of the room was a pure delight. SIMPLE EFFECTIVE AND A PLEASURE FOR THE EYE. op marks for the conception to the team. Our room on the 3rd floor was fautless and the corridors bright. Staff were attentive and welcoming. The breakfast had been prepared with all aspects of covid sanitary precautions respected. i MUST ADMIT TO NEEVER HAVING SO MANY LITTLE PAPER BAGS ON THE TABLE; congratulations to all the team RRP

Dear customer We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Stop on our way to Provence

TripAdvisor rating 5.0/5

Sergeenmore 28/07/2020 TripAdvisor review

Great hospitality, nice rooms and heated swimming pool. We had a nice dinner and a lot of choice on the menu. Very kind and helpful staff Walking distance to center of Beaune and not for away from highway.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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