Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,862 reviews

Mercure Beaune Centre hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Our accommodation(s)

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M7 Restaurant

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,862 reviews

TripAdvisor Rating  4.0/5  1,473 reviews

Certificate of excellence 2023

Customer review rating 4.5/5

Nigel M. Couples - Confirmed reviews ALL

Well managed hotel in a good location

Dear NIGEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

demande de change de date refuse

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Tried to reschedule an admittedly non-refundable, non-changeable booking due to a medical emergency. While this was gracefully granted by hotels of other chains (Marriott, Hyatt), the hotel in Beaune categorically refused to even consider this.

everything ok as usual

Customer review rating 4.5/5

Michel D. Couples - Confirmed reviews ALL

see above

Dear MICHEL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Small tired room no air con working,ultra basic.

Customer review rating 3.0/5

Bruce U. Couples - Confirmed reviews ALL

This is a hotel we use regularly and we put up with small rooms but the rooms are becoming tatty. Top floor is somewhat claustrophobic, tv worn and missing most of its programmes and our room 338 left a lot to be desired. Had to leave window open due to the malfunctioning air con and at 4am a racket started, I assume, by trash collection and further unidentified noise. Plastic liner added to cover mattress which was sweaty and unpleasant combined with micro fibre pillows, phew! This should be an ibis. Staff as always very helpful and pleasant, breakfast good with plenty of choice. Parking secure with plenty of spaces.

Dear BRUCE STEFAN U., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Another excellent stay

Customer review rating 5.0/5

Mark L. Couples - Confirmed reviews ALL

Comfortable rooms, welcoming and very helpful staff.

Dear MARK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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Other web-users rate our hotel

  • 813 reviews 9.6/10 Location
  • 1,062 reviews 7.1/10 Room
  • 1,440 reviews 9.3/10 Service
  • 9 reviews 7.4/10 WiFi
  • 695 reviews 6.7/10 Food
  • 485 reviews 8.6/10 Breakfast
  • 290 reviews 8.4/10 Cleanliness
  • 165 reviews 8.8/10 Bar

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