ibis Beaune Centre Hotel 3 stars

Pleasant stay

Friendly reception, good car park and close to the town centre. We enjoyed our evening meal and our room was comfortable. The breakfast was excellent.

Fab position close to the centre of Beaune.

Smooth check in/out

The hotel is well located, easy to find, with ample parking.The rooms are comfortable and clean with all amenities one needs for an overnight stay. Friendly, helpful and efficient staff. Absolutely perfect for our needs.

The room was too hot when we arrived, so we turned down the thermostat, only to find in the morning that there was another small radiator blasting hot. We had opened the window but that didn-t help. Also the sheets were not 100% cotton, so didn-t breathe, nor did the duvet or pillows which were polyester. Overall it was probably the worst room in the building as well, simply tiny and not what we are used to with Ibis.

Good. Although only one night. Staff really helpful

As usual the service was very good in the evening but in the morning no hot water. I totally understand these things happen specially having worked in hotel for 40 years. On check out I was offered a complimentary breakfast but I was in a rush so declined the offer. I did mention that in the room it was indicated if you couldn't fix a problem within 15 minutes I would be your guest. The lady at the desk informed me that scheme didn't exist any more. I said it was clearly stated in your information brochure in the bedroom. Eventually the lady went to get the brochure and when I pointed out the information she said it was a mistake. In all honesty I was happy to pay for my room even without discount but was a bit surprised by the way the problem was dealt with. Once again I worked in hotels and understand these problems do happen and will be back in your hotel on Friday 10th and look forward to a usual nice stay and a great service in your restaurant by Joelle and the friendly welcome of your staff. Sincerely... Thierry V.

Second stop for us here in travelling back from ski trips. Great access to main town, friendly and helpful staff, good value bar and a clean, smart room.

I have stayed at this hotel before and have felt although the service is basic and the overall ambience of the hotel a little jaded its been outweighed by the cost and its easy proximity to the motorway and town centre and the pet friendly attitude. On this occasion, although that was all the same, the lack of water in the morning was rather unfortunate. I am happy to accept that incidents such as this are unavoidable from time to time but I was not offered an apology nor any discount for this which I do feel should have been a standard response from any hotel suffering a similar mishap.

This hotel is in a nice location to walk into the city. The rooms are clean and the staff is very kind. Breakfast is a nice variety. Best: the price is right! thanks for a very nice few days at your hotel.

very small room ; entrance door blocked by bed ! no way to use table next to bed; water not flowing out of sink !

No hand towels. No soap for sink. Mattress too small, edge sloped down to floor.. no shower mat. Shower drain backed up. Breakfast much too expensive. “3 star” rating is laughable. More like a run down “motel 6”.... insulting flyer bragging about the poor towel service — “combien d’arbres avez vous plantés. ,!! C’est un hôtel, pas une pépinière!! Ni un cours de propagande verte. Adieu Ibis.

You know we have stayed with you for many years when attending the Vente des Vins. You are always good: nice staff, clean room, heat and hot water. What else could anyone want?

First day no telephones worked. Second day someone (not me) put a "Do Not Disturb" sign on my door and room was not cleaned. Otherwise OK.